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Generative AI

New Data Finds Gap Between Google Rankings And LLM Citations via @sejournal, @MattGSouthern

Large language models cite sources differently than Google ranks them.Search Atlas, an SEO software company, compared citations from OpenAI’s GPT, Google’s Gemini, and Perplexity against Google search results.
The analysis of 18,377 matched queries finds a gap between traditional search visibility and AI platform citations.
Here’s an overview of the key differences Search Atlas found.
Perplexity Is Closest To Search
Perplexity performs live web retrieval, so you would expect its citations to look more like search results. The study supports that.
Across the dataset, Perplexity showed a median domain overlap of around 25–30% with Google results. Median URL overlap was close to 20%. In total, Perplexity shared 18,549 domains with Google, representing about 43% of the domains it cited.
ChatGPT And Gemini Are More Selective
ChatGPT showed much lower overlap with Google. Its median domain overlap stayed around 10–15%. The model shared 1,503 domains with Google, accounting for about 21% of its cited domains. URL matches typically remained below 10%.
Gemini behaved less consistently. Some responses had almost no overlap with search results. Others lined up more closely. Overall, Gemini shared just 160 domains with Google, representing about 4% of the domains that appeared in Google’s results, even though those domains made up 28% of Gemini’s citations.
What The Numbers Mean For Visibility
Ranking in Google doesn’t guarantee LLM citations. This report suggests the systems draw from the web in different ways.
Perplexity’s architecture actively searches the web and its citation patterns more closely track traditional search rankings. If your site already ranks well in Google, you are more likely to see similar visibility in Perplexity answers.
ChatGPT and Gemini rely more on pre-trained knowledge and selective retrieval. They cite a narrower set of sources and are less tied to current rankings. URL-level matches with Google are low for both.
Study Limitations
The dataset heavily favored Perplexity. It accounted for 89% of matched queries, with OpenAI at 8% and Gemini at 3%.
Researchers matched queries using semantic similarity scoring. Paired queries expressed similar information needs but were not identical user searches. The threshold was 82% similarity using OpenAI’s embedding model.
The two-month window provides a recent snapshot only. Longer timeframes would be needed to see whether the same overlap patterns hold over time.
Looking Ahead
For retrieval-based systems like Perplexity, traditional SEO signals and overall domain strength are likely to matter more for visibility.
For reasoning-focused models like ChatGPT and Gemini, those signals may have less direct influence on which sources appear in answers.

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SEO

Google’s Old Search Era Is Over – Here’s What 2026 SEO Will Really Look Like

For years, Google’s predictable, and at times too easily gamed, ecosystem created an illusion that SEO success came from creating any and all content and checking boxes rather than understanding users.During the era of massive top‑of‑funnel traffic and generously ranked low‑quality content, many marketers don’t realize it, but they mistook timing and loopholes for talent. Google unintentionally fueled this overconfidence by rewarding keyword stuffing, shallow articles, and formulaic playbooks that had little to do with real expertise.
Those days are gone. Today, AI-slop in the SERPs, fragmented discovery across social and generative AI chatbots, and the rise of agentic systems have exposed just how fragile those old SEO tactics really were.
SEO isn’t dying; it’s finally maturing.
And the marketers who win from this point forward are the ones who:

Understand audience behavior.
Build trust.
Earn authoritative attention across platforms, formats, and AI-powered environments.

That’s why we created SEO Trends 2026, our most comprehensive annual analysis yet.
It captures where discovery is shifting, how search behavior is changing, and what’s actually working for top SEOs right now.
And, it’s based on first-hand insights from some of the most respected operators in the industry.
Inside this year’s edition, you’ll learn:

How to protect your visibility in an AI-first discovery landscape.
Which platforms and content types are emerging as new engines of trust.
Why brand experience now influences rankings as much as on-page content.
The single most important strategic shift SEOs must make for 2026.

Key Finding #1: SEO Is Splintering Into New Discovery Paths
Discovery has fractured far beyond the ten blue links. Users now bounce between TikTok, Reddit, YouTube, ChatGPT, Gemini, and AI assistants before ever reaching a website.
Gen Z alone starts 1 in 10 searches with Google Lens, and 20% of those carry commercial intent. 
Traditional TOFU content has lost ground as AI systems increasingly summarize it.
Why it matters for SEO: Visibility now requires showing up consistently across multiple platforms, not just search.
Learn how to start reallocating your content and platform strategy to match this shift. Download the SEO Trends 2026 ebook for the tactical playbook.
Key Finding #2: Content AI Can’t Replicate Is Driving Results
Top SEOs reported that the content performing best in 2026 is the kind AI can’t easily imitate: opinionated commentary, first-hand experience, data-rich insights, and multimedia storytelling.
Shelley Walsh highlights that video interviews and experience-based formats “gain visibility across social, SERPs, and LLMs” precisely because they contain a human perspective.
SEO Opportunity: SEOs must invest in formats that feel unmistakably human. It’s not enough to publish “helpful content.” You need content that’s un-cannibalizable.
Download the ebook to explore SEO-first content trends that are gaining visibility in 2026.
Key Finding #3: AI Is Now A Competitive Necessity And A Threat
AI assistants and chatbots are quickly becoming the default discovery channel for millions of users.
LLMs now absorb the informational queries that once fueled website traffic, and they evaluate brands based on third-party mentions, sentiment, and authority signals across platforms.
Yet at the same time, these systems introduce new risk:

Truncated SERPs.
Hallucinations.
Opaque ranking logic.

As Katie Morton notes, Google is incentivized to keep users on its properties, often at the expense of search quality.
Why it matters for SEO in 2026: If you aren’t shaping how AI systems interpret your brand, they’ll pull from someone else’s narrative.
Get direction from the industry’s top SEO experts in SEO Trends 2026.
Key Finding #4 & SEO Predictions For 2026
Download the full ebook to access the complete set of 2026 predictions.
Search is changing faster than ever, but the through-line is clear: SEO is becoming a holistic, multi-platform marketing discipline.
User journeys now weave through AI agents, social feeds, community forums, image results, chat interfaces, and, only sometimes, traditional SERPs. Brands need to meet users wherever they seek information, and ensure that every touchpoint reinforces clarity, authority, and trust.
The most successful teams in 2026 will:

Invest deeply in audience understanding.
Create content that satisfies human expectations, not algorithmic myths.
Build owned communities to reduce platform dependence.
Monitor how AI systems surface, summarize, and cite their content.
Prioritize conversion and loyalty over traffic alone.

If you want to future-proof your search strategy and strengthen your brand’s presence across every discovery engine, download SEO Trends 2026 today. It’s the clearest roadmap we’ve ever published for navigating the AI search era with confidence.
Get the full ebook now and start building your 2026 strategy with data, not guesswork.

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News

Adobe To Acquire Semrush In $1.9 Billion Cash Deal via @sejournal, @MattGSouthern

Adobe and Semrush announced today that they have entered into a definitive agreement for Adobe to acquire Semrush in an all-cash transaction valued at approximately $1.9 billion. Adobe will pay $12.00 per share, describing Semrush as a “leading brand visibility platform.”The acquisition brings a widely used SEO platform under Adobe’s Digital Experience umbrella.
The deal is expected to close in the first half of 2026, subject to regulatory approvals and the approval of Semrush stockholders.
What Adobe Is Buying
Semrush is a Boston-based SaaS platform best known in search marketing for keyword research, site audits, competitive intelligence, and online visibility tracking.
Over the past two years, Semrush has added enterprise products focused on AI-driven visibility, including tools that monitor how brands are referenced in responses from large language models such as ChatGPT and Gemini, alongside traditional search results.
Semrush has also been an active acquirer. Recent deals have included SEO education and community assets like Backlinko and Traffic Think Tank, as well as technology and media acquisitions such as Third Door Media, the publisher of Search Engine Land.
For Adobe, this gives the Experience Cloud portfolio a direct line into the SEO workflow that many in-house teams and agencies already use daily.
How Semrush Fits Adobe’s AI Marketing Stack
Adobe positions the deal as part of a broader strategy to support “brand visibility” in what it describes as an agentic AI era.
In the announcement, Anil Chakravarthy, president of Adobe’s Digital Experience business, says:
“Brand visibility is being reshaped by generative AI, and brands that don’t embrace this new opportunity risk losing relevance and revenue.”
Semrush’s “generative engine optimization” positioning aligns with that narrative. The company has been pitching GEO as a counterpart to traditional SEO, focused on keeping brands discoverable inside AI-generated answers, not just organic listings.
Adobe plans to integrate Semrush with products like Adobe Experience Manager, Adobe Analytics, and its newer Brand Concierge offering.
Deal Terms And Timeline
Under the terms of the agreement, Adobe will acquire Semrush for $12.00 per share in cash, representing a total equity value of roughly $1.9 billion.
Coverage from financial outlets notes that the price reflects a premium of around 77 percent over Semrush’s prior closing share price and that Semrush stock jumped more than 70 percent in early trading following the announcement.
According to the companies, the transaction has already been approved by both boards. An associated SEC filing shows the merger agreement was signed on November 18.
Closing is targeted for the first half of 2026, pending customary regulatory reviews and the approval of Semrush shareholders. Until then, Adobe and Semrush say they will continue to operate as separate companies.
Why This Matters
This deal continues a broader trend: core search and visibility tools are moving deeper into large enterprise suites.
If you already rely on Semrush, you can expect tighter integration with Adobe’s analytics and customer experience products over time.
It also raises practical questions:

How will Semrush be packaged and priced once it sits inside Adobe’s enterprise stack?
Can agencies and smaller teams keep using Semrush as a relatively independent tool?
How will Adobe choose to handle Semrush’s media holdings, including Search Engine Land and related properties?

For now, both companies are presenting the acquisition as a way to give marketers a more complete view of brand visibility across search results and AI-generated answers, rather than as a change to Semrush’s current product line.
Looking Ahead
In the near term, there are two things to watch.
First, regulators will review the transaction, particularly given Adobe’s history with large acquisitions in the digital experience space. That process will shape the closing timeline.
Second, Adobe will need to decide how quickly to integrate Semrush into Experience Cloud and how much to preserve the existing product and brand. Those choices will influence how disruptive this feels for your current workflows.
Watch for changes to Semrush’s API access, plan structure, and reporting integrations once the deal moves closer to completion.

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SEO

Digital Equity Is Brand Equity: Don’t Lose Search Visibility In a Merger via @sejournal, @billhunt

Most mergers and acquisitions (M&A) fail to account for the digital infrastructure and visibility of the acquired brands. While executives obsess over legal, financial, and branding integration, they overlook the most visible and valuable touchpoint: the website. This digital neglect often leads to steep drops in search visibility, broken customer journeys, and millions in lost revenue.This article breaks down the Digital Dilution Effect, a compounding loss of equity, visibility, and performance when digital is mismanaged during M&A, and offers a recovery playbook for executives looking to preserve and grow digital value.
I’ve seen the negative impact firsthand, working with multinationals that acquire dozens of companies each year. It’s the same drill over and over. I remember being in a meeting where the SVP was screaming at the former CEO of an acquired company for not delivering.
The CEO shot back:
“You destroyed everything. We used to get 90% of our leads from organic search. Now our 1,000-page site is gone, replaced by six fluff pages buried in your corporate site with no marketing or ad support.”
That moment became the catalyst for a project I’d been lobbying for: integrating digital migration planning into the M&A process to prevent what I now call the Digital Dilution Effect, the systematic erosion of online visibility and value post-acquisition.
What Is The Digital Dilution Effect?
Digital Dilution is the measurable loss of traffic, brand equity, and revenue that occurs when websites are merged, redirected, or rebranded without a coordinated SEO, content, and infrastructure strategy.
It’s the digital version of goodwill impairment, but worse:

The audience knows something’s broken.
The platforms (Google, Bing, ChatGPT) lose trust in your content.
Your visibility gets reassigned to a competitor or the generative AI black hole.

Why it matters:
In a world where discovery and decision-making are increasingly digital, failing to maintain your brand’s digital presence during an M&A can wipe out the very value you paid for.
The Most Common Causes

Visibility Loss From Domain Consolidation. Rebranding a target company without preserving its search footprint is the fastest way to disappear from customer queries. Redirects are often misconfigured, delayed, or deprioritized.
Visibility Loss From Content Consolidation. As in the experience above, the acquired companies’ digital assets are consolidated from hundreds or thousands into a few “product pages” on the acquirer’s website, losing all the equity they had gained.
Mismatched Infrastructure & CMS Conflicts. Many acquired sites run on different platforms. Migrating to a “standard” content management system (CMS) without considering indexation, internal linking, and site structure almost always leads to crawl chaos.
Conflicting Geo Targeting & Hreflang Implementation. For global firms, improper hreflang consolidation or mismatched country/language logic can result in pages being served to the wrong markets or not at all.
Content Cannibalization. When duplicate or overlapping content isn’t rationalized, search engines are forced to choose which version to index, often selecting neither.
Analytics & Conversion Tracking Breakage. If tracking is not unified across merged properties, you’re flying blind – unable to measure loss, retention, or recovery efforts.
Delay Between Brand Announcement And Web Update. There’s often a months-long gap between press releases and full web updates. During this window, confused users and crawlers both disengage.

Case In Point: A Costly Oversight
A global manufacturing firm acquired a smaller European competitor in a $200 million deal. The acquired brand had strong organic rankings across multiple languages and had become the default source in Google’s AI snippets for specific technical questions.
However:

The SEO team wasn’t consulted until eight weeks after the post-acquisition rebrand launched.
All top-performing content was redirected to a single press release page.
Traffic dropped 94% within 30 days.
The AI systems removed the content from summaries, and competitors replaced it.

The cost?
Over $4.5 million in lost monthly inbound lead value, plus the erosion of the technical authority they had spent years building.
The Real Cost Of Misalignment
During M&A, you’ll hear executives ask:
“How quickly can we realize synergies?”“What’s the roadmap for operational integration?”
But rarely:
“What’s our plan for preserving digital visibility and brand equity?”
That absence is costly.

Marketing loses traction with no ability to retarget or convert.
Sales loses via the inbound pipeline that powered growth.
Product teams struggle to communicate value.
Investors see a drop in performance that contradicts synergy projections.

And because SEO and digital visibility aren’t line items in the M&A model, the root cause is often missed.
Why It Keeps Happening
M&A teams are built for compliance and speed.

Legal teams want minimal liability.
IT wants platform standardization.
Marketing wants the new brand live, fast.

But no one is assigned to protect digital equity. The SEO team, if they’re even consulted, often gets overruled or brought in too late.
And in global M&As, the fragmentation is even worse:

Regionally controlled sites follow different standards.
Language variants conflict with the new global strategy.
Schema and structured data get stripped in the migration.

All of this results in a loss of discoverability – and with it, business momentum.
A Digital Recovery Playbook
To avoid – or reverse – digital dilution, here’s what leaders must do:
1. Audit Digital Visibility Before The Deal Closes
Understand which pages drive traffic, leads, and brand authority. This becomes your digital equity ledger.
2. Create A Visibility Preservation Plan
Build a redirect map, structured data strategy, and hreflang alignment plan before you migrate anything.
3. Assign A Digital Integration Lead
Give them real authority – someone who understands SEO, analytics, infrastructure, and cross-functional coordination.
4. Involve SEO In The Deal Room
Just as you review legal liabilities and brand risks, assess the visibility and platform risks with equal rigor.
5. Use The New Brand Launch As A Visibility Catalyst
Turn your rebrand into a content and media boost, not a silent flicker. Leverage schema, press coverage, and AI-optimized structured content.
6. Monitor And Course Correct
Expect a short-term dip, but monitor indexed pages, impressions, and citations weekly. Course correct aggressively.
Final Thought: Treat Digital Equity Like Brand Equity
In the analog world, a brand’s equity resides in customer trust, product perception, and reputation. In the digital world, that equity is increasingly stored in search visibility, content authority, and structured presence across AI and web ecosystems.
You wouldn’t toss out brand recognition in a logo redesign. Don’t toss out digital visibility in an M&A.
If the acquired company’s website is responsible for 60% of inbound leads, killing it without a plan is self-sabotage. If their blog is quoted in Google SGE or ChatGPT, removing it erases your relevance in future answers.
The CMO, CTO, and CSO must work together – from day zero of due diligence – not just to integrate operations but to preserve digital dominance.
Because if your brand can’t be found, it can’t be chosen. And if your new site becomes invisible, that “strategic acquisition” just became a liability.
M&A success isn’t just about alignment on paper; it’s about continuity in search, AI, and user experience. Protect that, and you protect your investment.
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Generative AI

Should Advertisers Be Worried About AI In PPC?

One scroll through LinkedIn and you’d struggle not to see a post, video, or ad about AI, whatever the industry you work in.For digital marketing, it’s completely taken over, and it has woven itself into nearly every aspect of day-to-day life, especially within PPC advertising.
From automated bidding to AI-generated ad creative, platforms like Google Ads and Microsoft Advertising have been doubling down on this for years.
Naturally, this shift raises questions and concerns among advertisers, with one side claiming it’s out of control and taking over, the other side boasting about time saved and game-changing results, and then you’ve got the middle ground trying to figure out exactly what the impact is and where it is going.
It’s a difficult topic to answer with a simple yes or no, with so many opinions and platforms for sharing them; it’s everywhere, and although certainly not a topic that is in its infancy, it does feel that way in 2025.
In this article, we’ll explore how AI is used in PPC today, the benefits it offers, the concerns it brings, and how advertisers can best adapt.
What Role Does AI Play In PPC Today?
The majority of advertisers are already using some form of AI-driven tool in their workflow, with 74% of marketers reported using AI tools last year, up from just 21% in 2022.
Then, within the platforms, PPC campaigns are heavily invested in artificial intelligence, both above and below the hood. Key areas being:
Bid Automation
Gone are the days of manual bidding on hundreds of keywords or product groups (in most cases).
Google’s and Microsoft’s Automated Bidding use machine learning to set optimal bids for each auction based on the likelihood to convert.
These algorithms analyze countless signals (device, location, time of day, user behavior patterns, etc.) in real-time to adjust bids far more precisely than a human could.
In this scenario, the role of the advertiser is to feed these bidding strategies with the best possible data to then take forward in making decisions.
Then at a strategic level, advertisers will need to determine the structure, targeting, goals, etc, and this is where Google has further pushed AI into the hands of PPC teams.
From Google’s side, it’s an indication of trust that the AI will find relevant matches and handle bids for them, and I have seen this work incredibly well, but I’ve also seen this work terribly, and it’s all context-dependent.
Dynamic Creative & Assets
Responsive Search Ads (RSAs) allow advertisers to input multiple headlines and descriptions, which Google’s AI then mixes and matches to serve the best-performing combinations for each query.
Over time, the algorithm learns which messages resonate most.
Google has even introduced generative AI tools to create ad assets (headlines, images, etc.) automatically based on your website content and campaign goals.
Similarly, Microsoft’s platform now offers a Copilot feature that can generate ad copy variations, images, and suggest keywords using AI.
Of all the AI-related changes in Google Ads, in my experience, this was one that advertisers welcomed the most, as it is a time saver and created a nice way to test different messaging, call to actions, etc.
Keyword Match Types
The recipe for Google Ads in 2025 that advertisers are given from Google is to blend broad match and automated bidding.
Why is this? According to Google, machine learning attempts to understand user intent and match ads to queries that aren’t exact matches but are deemed relevant.
Think about it this way: You’ve done your research for your new search campaign, built out your ad groups, and are confident that you have covered all bases.
How will this change over time, and how can you guarantee you’re not missing relevant auctions? This is rhetoric Google runs with for broad match as it leans into the stats with billions of searches per day, with ~15% being brand new queries, pushing advertisers to loosen targeting to allow machine learning to operate constraint-free.
There is certainly value in this, and it’s reported that 62% of advertisers using Google’s Smart Bidding have made broad match their primary keyword match type, a strategy that was very much a no-go for years; however, handing all control over to AI doesn’t fully align with what matters most (profitability, LTV, margins, etc) and there has to be a middle ground.
Audience Targeting And Optimization
Both Google and Microsoft leverage AI to build and target audiences.
Campaign types like Performance Max are almost entirely AI-driven; they automatically allocate your budget across search, display, YouTube, Gmail, etc., to find conversions wherever they occur.
Advertisers simply provide creative assets, search themes, conversion goals, etc, and the AI does the rest.
The better quality the data inputted, the better the performance to a large degree.
Of all the AI topics for Google Ads, PMax is very much debated within the industry, but it’s telling that 63% of PPC experts plan to increase spend on Google’s feed-based Performance Max campaigns this year.
Recommendations, Auto Applies, And Budget Optimization
If you work within/around PPC, you’ll have seen, closed, shouted at, and maybe on a rare occasion, taken action off the back of these.
The platforms continuously analyze account performance and suggest optimizations.
Some are basic, but others (like budget reallocation or shifting to different bid strategies) are powered by machine learning insights across thousands of accounts.
As good as these may sound, they are only as good as the data being fed into the account and lack context, which, in some cases, if applied, can be detrimental to account performance.
In summary, advertisers have had to embrace AI to a large extent in their day-to-day campaign management.
But with this embrace comes a natural question: Is all this AI making things better or worse for advertisers, or is it just a way for ad platforms to grow their market share?
What Are The Benefits Of AI In PPC?
AI offers some clear advantages for paid search marketers.
When used properly, AI can make campaigns more efficient, effective, and can save a great deal of time once spent on monotonous tasks.
Here are some key benefits:
Efficiency And Time Savings
One of the biggest wins is automation of labor-intensive tasks.
AI can analyze massive data sets and adjust bids or ads 24/7, far faster than any human.
This frees up marketers to focus on strategy instead of repetitive tasks.
Mundane tasks such as bid adjustments, budget pacing, creative rotation, etc, can be picked up by AI to allow PPC teams to focus on high-level strategy and analysis, looking at the bigger picture.
It’s certainly not a case of set-and-forget, but the balance has shifted.
AI can now take care of the executional heavy lifting, while humans guide the strategy, interpret the nuance, and make the judgment calls that machines can’t.
Structural Management
A clear benefit of AI in many facets of paid search is the consolidation of account structures.
Large advertisers might have millions of keywords or hundreds of ads, which at one time were manually mapped out and managed group by group.
With automated bidding strategies adjusting bids in real time, serving the best possible creative and doubling down on the keywords, product groups, and SKUs that work, PPC teams are able to whittle down overly complex account structures into consolidated themes where they can feed their data.
Campaigns like Performance Max scale across channels automatically, finding additional inventory (like YouTube or Display) without the advertiser manually creating separate campaigns, further making life easier for advertisers who choose to use them.
Optimization Of Ad Creative And Testing
Rather than running a handful of ad variations, responsive ads powered by AI can test dozens of combinations of headlines and descriptions instantly.
The algorithm learns which messages work best for each search term or audience segment.
Additionally, new generative AI features can create ad copy or image variations you hadn’t considered, expanding creative possibilities, but please check these before launch, and if set to auto apply, maybe remove and review first, as these outputs can be interesting.
The overarching goal from the ad platforms is to work towards solving the problem many teams face regarding getting creatives produced and fast, which they do to an extent, but there’s still a way to go.
Audience Targeting And Personalization
AI can identify user patterns to target more precisely than manual bidding.
Google’s algorithms might learn that certain search queries or user demographics are more likely to convert and automatically adjust bids or show specific ad assets to those segments, and as these change over time, so do the bidding strategies.
This kind of micro-optimization of who sees which ad was very hard to do manually, and has great limitations.
In essence, the machine finds your potential customers using complex signals that adjust bids in real time based on the user vs. setting a bid for a term/product group to serve in every ad set, essentially treating each auction the same.
What Are The Concerns Of AI In PPC?
Despite all the promise, it’s natural for advertisers to have some worries about the march of AI in paid search.
Handing over control to algorithms and black box systems comes with its challenges.
In practice, there have been hiccups and valid concerns that explain why some in the industry are cautious.
Loss Of Control And Transparency
A common gripe is that as AI takes over, advertisers lose visibility into the “why” behind performance changes.
Take PMax, for example. These fully automated campaigns provide only limited data when compared to a segmented structure, making it hard to understand what’s driving conversions and putting advertisers in a difficult position when feeding back performance to stakeholders who once had a wealth of data to dig through.
Nearly half of PPC specialists said that managing campaigns has become harder in the last two years because of the loss of insights and data due to automated campaign types like PMax, with one industry survey finding that trust in major ad platforms has declined over the past year, with Google experiencing a 54% net decline in trust sentiment.
Respondents cited the platforms’ prioritization of black box automation over giving users control as a key issue, with many feeling like they are flying partially blind, a huge worry considering budgets and importance of Google Ads as an advertising channel for millions of brands worldwide.
Performance And Efficiency Trade-Offs
I’ve mentioned this a couple of times so far, but as with most AI in the context of Google Ads, the data being fed into the platform determines how well the AI performs, and adopting AI in PPC does not result in immediate performance improvements for every account, however hard Google pushes this narrative.
Algorithms optimize for the goal you set (e.g., achieve this ROAS), sometimes at the expense of other metrics like cost per conversion or return on investment (ROI).
Take broad match keywords combined with Smart Bidding; this might bring in more traffic, but some of that traffic could be low quality or not truly incremental, impacting the bottom line and how you manage your budgets.
To be taken with a pinch of salt due to context, however, an analysis of over 2,600 Google Ads accounts found that 72% of advertisers saw better return on ad spend (ROAS) with traditional exact match keyword targeting, whereas only ~26% of accounts achieved better ROAS using broad match automation.
Advertisers are rightly concerned that blindly following AI recommendations could lead to wasted spend on irrelevant clicks or diminishing returns.
Then, you have the learning period for automated strategies, which can also be costly (but necessary) where the algorithm might spend a lot figuring out what works, something not every business can afford.
Mistakes, Quality, And Brand Safety
AI isn’t infallible.
There have been instances of AI-generated ad copy that miss the mark or even violate brand guidelines.
For example, if you let generative AI create search ads, it might produce statements that are factually incorrect or not in the desired tone.
Having worked extensively in paid search for luxury fashion brands, the risk of AI producing off-brand creative and messaging is often a roadblock to getting on board with new campaign types.
In a Salesforce survey, 31% of marketing professionals cited accuracy and quality concerns with AI outputs as a barrier.
To add further complexity to this, many of the features, such as auto applies in Google Ads, are not the easiest to spot within the accounts and are dependent on the level of expertise within the team managing PPC; certain AI-generated assets or enhancements could be live without teams knowing, which can lead to friction within businesses with strict brand guidelines.
Over-Reliance And Skills Erosion
Another subtle worry is that marketers relying heavily on AI could see their own skills become redundant.
PPC professionals used to pride themselves on granular account optimization, but if the machine is doing everything, how will their jobs change?
A study by HubSpot found that over 57% of U.S. marketers feel pressure to learn AI tools or risk becoming irrelevant in their careers.
With PPC, all this means is that less and less time is spent within the accounts undertaking repetitive tasks, something that I’ve championed for years.
Every paid search team is different and is built from different levels of expertise; however, the true value that PPC teams bring shouldn’t be the intricacies of campaign management, it’s the understanding of the value their channel is driving and everything around this that influences performance.
So, Should Advertisers Be Worried About AI In PPC?
As with most topics in PPC (and most articles I write), there isn’t a simple yes or no answer, and it’s very much context dependent.
PPC advertisers shouldn’t panic; they should be aware, informed, and prepared, and this doesn’t mean knowing the exact ins and outs of AI models, far from it.
Rather than asking if you trust it or not, or if you really should give up the reins of manual campaign management, ask yourself how you can use AI to make your job easier and to drive better results for your business/clients.
Over my last decade and a half in performance marketing, working in-house, within independents, networks, and from running my own paid media agency, I’ve seen many trends come and go, each one shifting the role of the PPC team ever so slightly.
AI is certainly not a trend, and it’s fundamentally changing the world we live in, and within the PPC world, it’s changing the way we work, pushing advertisers to spend less time in the accounts than they once did, freeing up time to allocate to what really moves the needle when managing paid media.
In my opinion, this is a good thing, but there is definitely a balance that needs to be struck, and what this balance looks like is up to you and your teams.
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