Snapchat Marketing: An In-Depth Guide For Businesses via @sejournal, @annabellenyst

Social media marketing is all about being where your audience is.

If your target audience is active on a platform, then you should be, too. And if you’re looking to speak to a younger demographic, Snapchat can be a powerful marketing tool for your business.

Snapchat is the fifth largest social media network in the world – but it’s one of the most misunderstood (and underestimated) by marketers.

So, if you’re concerned about missing the boat on this platform, you’re not alone. You’re also not out of touch – you just need a comprehensive guide to get started. And you’re in the right place.

In this updated guide to Snapchat marketing, we’ll provide you with a deep dive into the multimedia messaging platform, explain who’s using it, and give you the strategies you need to add it effectively to your marketing mix.

Why Use Snapchat For Marketing? (Is It Still Relevant?)

Successful marketers focus on grasping every opportunity to reach potential customers – and Snapchat continues to offer unique opportunities.

As of 2024, Snapchat boasts over 406 million active daily users, with more than 80% of them being 34 or younger. The platform reaches 90% of the 13-24-year-old population worldwide and 75% of 13-34-year-olds in over 25 countries.

This makes it an ideal platform for targeting Millennials, Gen Z, and, increasingly, Gen Alpha.

While it might not have the massive user base of Facebook or YouTube, it drives impressive engagement. According to recent data, the average Snapchat user opens the app over 40 times per day and spends about 30+ minutes daily on the platform – which means people interact with their social circles on Snapchat more than any other social network.

Yet, when it comes to marketing, Snapchat is a relatively untapped territory. While every brand seems to have a Facebook and Instagram presence these days, comparatively few have a foothold on Snapchat. And that just means more opportunity for your brand.

The boon of Snapchat is how it’s optimized for authenticity. Given the ephemeral nature of the app and the more unfiltered style of content approach, brands can use the platform to connect with their audience in ways that feel genuine and immediate – which is more valuable than ever.

And, as if all of this wasn’t enough, Snapchat has established itself as a competitive force in the social commerce market. With its augmented reality (AR) shopping experiences, you’re able to build immersive shopping experiences for users through the app – something most other platforms can’t compete with.

By now, it should be crystal clear why Snapchat could be a strong addition to your marketing strategy. So, how do you get started? Let’s break it down.

How Does Snapchat Work? A Brief Overview

If your social media experience is primarily with platforms like Facebook, Instagram, or X (Twitter), Snapchat’s interface may initially feel like a whole new world.

Snapchat’s design is unique – it’s built for spontaneity, exclusivity, and in-the-moment content creation. When you open the app, it goes directly to the camera, making it super easy for you to capture and share videos and photos (called “Snaps”) in just a few seconds.

You can then edit these Snaps using a variety of filters, stickers, and AR Lenses before sending them directly to your chosen friends or adding to your “Story,” which remains viewable for 24 hours. There’s also a newer Spotlight feature, similar to TikTok, for sharing short-form videos with wider audiences.

The app offers a host of other features, including a Snap Map, an AI-powered chatbot, and disappearing direct messages. Long story short: There are a bunch of innovative and creative ways for brands to engage with audiences on Snapchat.

What Brands Are Best Suited To Snapchat Marketing?

Let me be clear: Snapchat isn’t for every brand. There’s a reason why it’s less frequented than some other social media platforms. That said, if your target audience includes younger consumers, it’s absolutely worth considering.

Brands that are best suited to Snapchat are those that present a youthful image and tone and prioritize authenticity, “realness,” and creativity. If your brand image is highly professional or you have red tape around your marketing efforts, you should likely look elsewhere.

Lifestyle brands, fashion labels, beauty products, entertainment companies, and tech startups – these are the kinds of companies that typically see success on the app.

But really, the opportunity exists for any type of brand that is interested in using Snapchat’s tools to create immersive, engaging content that resonates with the platform’s users.

How To Get the Right “Tone Of Voice” For Snapchat

I mentioned tone above – and on Snapchat, tone of voice is a big deal. The platform itself is playful and casual, so you’re not likely to find success using an overly formal or professional tone.

Instead, your brand should focus on having a genuine conversation with users and infusing your content with humor.

Here are some tips for nailing the Snapchat tone of voice:

• Keep it light: People go to Snapchat to be entertained. Leave your hard sales pitch at the door.
• Prioritize authenticity: It’s a place to show the human side of your brand, whether it’s through user-generated content or behind-the-scenes Snaps.
• Engage, engage, engage: Snapchat has a ton of interactive tools for engaging directly with users, like polls, Q&As, and more. Put them to use!

How To Create A Snapchat Strategy For Business

So, you want to create a successful Snapchat strategy. You can just start posting content sporadically, right? Wrong.

You need to start by understanding your brand’s goals and audience, and then determining the type of content that will best help you reach those people on Snapchat specifically. Here are some steps you can take to start building your Snapchat strategy:

• Decide what you want to achieve on the platform. Maybe it’s brand awareness, community building, or increasing sales – once you know your goals, you can build your content approach around them.
• Know your audience. As with any kind of marketing strategy, this is crucial.
• Experiment and be creative. Try your hand with some of Snapchat’s different tools (like Bitmoji, AR Lenses, filters, etc.) to create content that resonates with your audience. Don’t just choose one type of content and settle – you can (and should) experiment with a variety of Snaps, Stories, and Spotlight videos.
• Be consistent. All great marketers know that consistency is key – and it’s the same story on Snapchat.
• Keep a good balance. Of course, you want to sell your brand to users, but don’t go all in on self-promotional content. Make sure you’re balancing organic, engaging storytelling with talking about yourself.
• Learn (and follow) Snapchat best practices. This is a no-brainer. Spend time on the platform to find what works, and see how you can adopt it in your own strategy.

Types Of Content That Work Best On Snapchat

Snapchat is all about driving engagement. What does that look like in action? Here are some examples of content approaches that work particularly well on the platform.

1. Sneak Peeks & Teasers

Launching a new product or service? Snapchat is a great place to drive excitement by giving your audience teasers or sneak peeks at what’s to come.

You might think about dropping hints about the product, sharing a quick glimpse, or some other behind-the-scenes moments to encourage anticipation among your Snapchat followers.

Warner Bros., for example, has used teaser content to promote its upcoming movie releases.

2. Behind-The-Scenes Content

Speaking of behind-the-scenes, this type of content is tailor-made for Snapchat.

Showing your audience what goes on behind the curtain at your brand is a clever way to create a sense of exclusivity and make people feel like insiders.

3. User-Generated Content (UGC)

You’ve heard about user-generated content – well, Snapchat is a place where UGC really thrives. Consider prompting your followers to create their own Snaps that feature your products or brand, and then share them along with a custom hashtag. Then, you can amplify the strongest ones in your own Stories.

UGC is proven to be a highly effective way to generate social proof, increase brand loyalty, and build a stronger social community.

Javy Coffee is one example of a brand that leveraged UGC by featuring real customer testimonials and stories about how they enjoy the coffee concentrate. This helped the company create relatable ads that resonated with its audience.

4. Interactive Content

One thing that separates Snapchat from most other social media platforms is its interactivity. And brands have plenty of opportunities to get in on the action!

Try devising interactive moments for your followers, whether it’s a simple poll, a challenge, or a unique AR Lens. These allow users to really get involved and have a fun experience with your brand – and can lead to new UGC for you, as well.

For example, e.l.f. Cosmetics used AR Lenses combined with Bitmoji to allow users to virtually try on makeup, creating a highly interactive experience for its audience.

5. Exclusive Offers

Want to really impress your Snapchat followers? Reward them. From promo codes to exclusive discounts or early bird access to new products, there is no shortage of ways to treat your audience.

It’s great for them but beneficial for you, too. It gives people a reason to keep engaging with your content and following your brand.

Advertising On Snapchat

While organic content is at the heart of Snapchat, the platform also offers some unique and powerful paid advertising options. The company also rolled out a new ad platform update in August 2024 that provides enhanced analytics, improved targeting, and more.

1. Snapchat Ads

Served to users in between user-generated content, these are full-screen, vertical video ads.  They’re not dissimilar to Instagram Stories, and can include interactive elements such as having a user swipe up to visit a website.

The Salvation Army’s Snapchat Ads featured videos depicting real-life stories of individuals impacted by its services, emphasizing themes of hope and transformation. These ads connected emotionally with viewers and included a swipe-up option to learn more or donate, making the content both impactful and actionable.

2. Sponsored AR Lenses

One of Snapchat’s unique offerings is its custom AR Lenses, which brands can create for users to experience.

You can create Lenses that allow users to virtually “try on” products, for example, put people in a humorous visual setting or even have them play games. At times, they can even respond to users’ movements or the environment around them.

These can be hyper-engaging and drive a lot of interactions – like Volkswagen did when it used an AR Lens to enable people to experience its ID.3 electric vehicle virtually. Using the Lens, people could place a virtual model of the car in their environment, explore its features, and even change the color.

3. Filters

These are static overlays that you can apply to your Snaps once they’re created – and brands are able to design their own to delight Snapchat users. These are typically non-interactive but are fun visual enhancements that enable people to add some creative flair to their content.

Post Consumer Brands created its own custom Snapchat Filter to promote its Honeycomb cereal – and it was very sweet!

4. Dynamic Ads

Snapchat’s Dynamic Ads enable brands to automatically create and deliver personalized ads to users based on their behavior and interactions with your company. For example, if a user visits your website and looks at a specific hat, Snapchat might serve them an ad for that product.

If you work for an ecommerce company, these might be particularly interesting to you, as you can automate ad creation based on your product catalog – so you don’t need to lift a finger.

Fashion brand Free People has used Dynamic Ads to automate personalized ads for users, ensuring that those who viewed specific items on its website were later served ads featuring those exact products on Snapchat. It resulted in a 396% increase in demand.

5. Commercials

These are non-skippable Snapchat video ads that usually appear within the platform’s premium content, like Snap Originals.

They’re short – three to six seconds for a Standard Commercial and up to 180 seconds for an Extended Play Commercial (though users can skip after the first 6 seconds) – and are optimized for high visibility.

They typically focus more on storytelling than some of the other ads on the network.

Let’s Get Snapping!

Yes, Snapchat is still an effective marketing platform for reaching younger audiences – but you must be mindful about your strategy and approach.

With its unique blend of high engagement, unique creative tools, and loyal audience, Snapchat offers brands a variety of ways to connect with their target consumers.

Hopefully, this guide has given you the insights and inspiration you need to build a successful Snapchat marketing strategy in 2024.

Now, it’s time to put these ideas into action and start Snapping your way to success.

More resources: 

Featured Image: Andrey_Popov/Shutterstock

25 Snapchat Statistics & Facts For 2024 via @sejournal, @annabellenyst

Snapchat, known for its ephemeral content, innovative augmented reality (AR) features, and fiercely loyal user base, is a vital player in the social media landscape.

While it sometimes flies under the radar – as other platforms like TikTok, YouTube, and Instagram tend to dominate the cultural conversation – Snapchat is an incredibly powerful marketing tool that holds a unique place in the hearts and minds of its users.

In this article, we’ll explore what you need to know about Snapchat, with insights that shed light on what audiences think of the app and where its strengths lie.

From user growth trends to advertising effectiveness, let’s look at the state of Snapchat right now.

What Is Snapchat?

Snapchat is a social media app that allows users to share photos and videos with friends and followers online.

Unlike other social platforms like Facebook, Instagram, and TikTok – where much of the content is stored permanently – Snapchat prioritizes ephemeral content only.

Once viewed, Snapchat content disappears, which adds a layer of spontaneity and privacy to digital interactions.

Snapchat leverages the power of augmented reality to entertain its audience by creating interactive and immersive experiences through features like AR lenses.

Users can also explore a variety of stickers, drawing tools, and emojis to add a personal touch to everything they post.

What started as a small collection of tools in 2011 has now expanded to a massive library of innovative features, such as a personalized 3D Snap Map, gesture recognition, audio recommendations for lenses, generative AI capabilities, and much more.

Creating an account on Snapchat is easy. Simply download the app on Google Play or the App Store. Install it on your device, and you’re ready!

25 Surprising Facts You Didn’t Know About Snapchat

Let’s dive in!

1. Snapchat Has 406 Million Daily Active Users

That number, released by the company in October 2023, represents an increase of 43 million year-over-year – a 12% increase.

Here’s a chart from Statista showing Snapchat’s user growth from 2014 to 2023:

And with 750 million monthly active users (MAUs), Snapchat is the fifth-biggest social media network in the world.

2. Users 18-24 Years Old Account For The Biggest Chunk Of Snapchat’s Audience

According to Snapchat’s own advertising data, the platform has 243.5 million users aged 18 to 24 – representing 38.6% of its total ad audience.

The second largest group of users are between the ages of 25 and 34, followed by 13-17-year-olds – proving that Snapchat is reaching young people around the world.

On the flip side, the platform isn’t huge with older users; people aged 50 and over account for only 3.8% of Snapchat’s total ad audience.

As a marketer, you can take a hint on what your campaign should focus on if you use Snapchat. As Snapchat’s own report puts it:

“From its inception, Snapchat has inherently created a frictionless space where Gen Z creatives can experiment with their identities, yet not have to feel like they’re ‘on brand’ in communicating to their close friend groups.”

3. Snapchat Reaches 90% Of The 13 To 24-Year-Old Population

It also reaches 75% of people between the ages of 13 and 34 in over 25 countries, according to Snapchat’s estimates.

In the US, 59% of American teenagers (between the ages of 13 and 17) report using Snapchat. This number amounts to roughly six in 10 US teens.

4. Snapchat Users Open The App Nearly 40 Times A Day

According to the company, this means people interact with their social circles on Snapchat more than any other social network.

In the US, about half of teenagers (51%) report using Snapchat at least once a day – making it slightly more popular than Instagram, but not quite as popular as YouTube or TikTok.

5. Taco Bell Paid $75,000 For 24 Hours Of The Taco Filter/Ad

To boost sales, Taco Bell launched the taco filter on Snapchat. Here’s what it looked like.

Today only: turn yourself into a taco using our @Snapchat lens. Because Cinco de Mayo. pic.twitter.com/P4KwLdFNFZ

— Taco Bell (@tacobell) May 5, 2016

The filter is humorous, relevant, and unique. Users adored it, and it got 224 million views.

That’s great, considering Taco Bell paid $75,000 for the ad – which actually proved to be a great investment for the exposure the brand received.

6. More Than Half (50.6%) Of Snapchat Users Are Female

In contrast, 48.7% of the platform’s global users are male.

While there is not a huge discrepancy between the demographics here, it’s helpful information for any marketers looking to put together Snapchat campaigns.

7. Snapchat Is The No. 1 App People Use To Share What They Bought

Is your brand looking to reach young social media users around the world? Snapchat could be the perfect platform for you.

People are 45% more likely to recommend brands to friends on Snapchat compared to other platforms.

They’re also 2X more likely to post about a gift after receiving it – making Snapchat a powerful tool for influencer marketing and brand partnerships.

8. Snapchat Pioneered Vertical Video Ads

Once a novelty in the social media industry, vertical video ads have become one of the most popular ways to advertise on social media and reach global audiences.

What are vertical video ads? It’s self-explanatory: They’re ads that can be viewed with your phone held vertically. The ad format is optimized for how we use our mobile devices and designed to create a non-disruptive experience for users.

You’ve definitely seen countless video ads by now, but did you know Snapchat pioneered them?

9. You Can Follow Rock Star Business Experts On Snapchat

Who knew Snapchat could be a powerful business tool? Here are the top three experts you should follow right now:

10. More Than 250 Million Snapchatters Engage With AR Every Day, On Average

Snapchat was the first social media app to really prioritize the development of AR features, and it’s paid off.

Over 70% of users engage with AR on the first day that they download the app – and, to date, there have been more than 3 million lenses launched on Snapchat.

11. People Are 34% More Likely To Purchase Products They See Advertised On Snapchat

When compared to watching the same ad on other social media platform, Snapchat proves to be an effective way to reach and convert.

12. Snapchat Is The King Of Ephemeral Content Marketing

Ephemeral content marketing uses video, photos, and media that are only accessible for a limited time.

Here are three reasons it works:

• It creates a sense of urgency.
• It appeals to buyers who don’t want to feel “sold.”
• It’s more personalized than traditional sales funnel marketing.

Guess who’s one of the kings of ephemeral content marketing? That’s right: Snapchat.

Consider that if it weren’t for Snapchat, Instagram Stories would likely not exist right now.

13. More Than 5 Million People Subscribe To Snapchat+

Snapchat+ is the platform’s paid subscription service that gives users access to exclusive and pre-release features on the platform.

Subscribers also receive a range of other perks, including options to customize their app experience and the ability to see how many times their content has been rewatched.

The fact that so many millions of users are willing to pay for special access and features to Snapchat should be a sign to brands and marketers everywhere that the platform has a strong pull with its audience.

Beyond that, the fact that Snapchat+ drew 5 million subscribers within just a year or so of launching is impressive on its own.

14. Snapchat Reaches Nearly Half Of US Smartphone Users

According to Statista, approximately 309 million American adults use smartphones today.

Snapchat’s ability to reach such a considerable portion of US smartphone users is notable.

15. Snapchat Users Spend An Average Of 19 Minutes Per Day On The App

That’s 19 minutes brands can use to connect with people, grow brand awareness, and convey their message.

16. Snapchat’s Original Name Was Picaboo

In fact, Snapchat did run as Picaboo for about a year.

17. Snapchat Was Created After 34 Failures

Snapchat creators Evan Spiegel, Bobby Murphy, and Frank Reginald Brown worked on the Snapchat project while they were studying at Stanford University.

After 34 failures, they finally developed the app as we know it today.

18. Snapchat’s Creators Had A Major Falling-Out Before The App Was Released

Frank Reginald Brown was ousted from the Snapchat project by his friends.

Although no one knows the real story, Brown claims Spiegel and Murphy changed the server passwords and ceased communication with him a month before Snapchat was launched.

19. Snapchat Downloads Doubled After The Launch Of The Toddler & Gender Swap Filters

Users downloaded Snapchat 41.5 million times in a month after the release of these filters!

20. Mark Zuckerberg Tried To Buy Snapchat

Snapchat’s owners refused to sell Snapchat to Zuckerberg (even though the offer went as high as $3 billion!).

21. Snapchat’s Mascot Is Called Ghostface Chillah

The mascot was inspired by Ghostface Killah of the Wu-Tang Clan – and when you consider that the app was once called “Picaboo,” the ghost logo makes more sense.

Apparently, Snapchat co-founder and CEO Evan Spiegel has said that he developed the mascot himself and chose a ghost based on the ephemeral nature of Snapchat content.

22. Facebook And Instagram Borrowed Ephemeral Content From Snapchat

As we mentioned above, we have Snapchat to thank for Facebook and Instagram Stories, which have since become integral to the social media experience.

Snapchat also pioneered the use of AR filters, which were adopted by Instagram and paved the way for the filters that dominate the world of TikTok today.

23. 75% Of Gen Z And Millennials Say Snapchat Is The No. 1 Platform For Sharing Real-Life Experiences

Social media is all about authentic moments and human connection – and social media marketing is no different.

With such a large number of young people preferring Snapchat over other platforms for sharing their life experiences, marketers should follow suit.

Find ways to share behind-the-scenes moments with your team and company, and emphasize the humans behind the brand.

24. Snapchat Users Have Over $4.4 Trillion In Global Spending Power

That’s nothing to sneeze at.

25. In 2022, Snapchat Generated $4.6 Billion In Revenue

It is currently valued at over $20 billion.

Looking Ahead With Snapchat

Snapchat’s ephemeral content, intimacy, and spontaneity are strong points for everyday users, content creators, and businesses alike.

Marketers should keep a keen eye on emerging trends within the platform, such as new AR advancements and evolving user demographics.

Those looking to reach younger audiences or show an authentic, human side of their brand should consider wading into the waters of Snapchat.

By harnessing the power of ephemeral content and engaging features, brands can effectively use Snapchat to grow their brand awareness, engage with audiences on a more personal level, and stay relevant in the fast-paced world of digital marketing.

More resources:

Featured Image: Trismegist san/Shutterstock