How To Accelerate Your SEO Career via @sejournal, @Kevin_Indig

Advancing your in-house SEO career can be incredibly lucrative and fulfilling. But most advice is theoretical, too high-level, and comes from people who haven’t done it.

I had the good fortune of a very fruitful in-house career, leading large organizations at companies like Atlassian, G2, or Shopify.

Over the recent years, I have had the honor of helping companies like Ramp, Hims, Nextdoor, and many others hire top-tier talent and design effective teams.

But my experience is subjective, so I asked four of the most accomplished SEO pros in the world to share their insights as well (you can find their full answers at the end of the Memo):

Image Credit: Kevin Indig

Thank you so much for sharing your valuable insights!

The 5 Core Competencies Of SEO

SEO professionals need five core competencies to succeed in the long-term, that I broke down into three skills each.

I created the framework based on John’s, Malte’s, Jordan’s, Tom’s, and my own experience.  Each skill is critical. You cannot just be strong in four. You need to be strong in all of them to succeed in the long term.

Image Credit: Kevin Indig

Skill 1: Communication

Communication is made up of alignment, collaboration, and outward communication.

  1. Creating internal alignment means helping everyone understand what matters in SEO to get buy in, but also contemplate what’s happening in a crisis. For example, when an algorithm update hits your site.
  2. Since SEO is a recommended discipline, it’s critical to collaborate effectively with supporting teams like engineering, design, content, etc., and adjacent teams like legal or procurement.
  3. Outward communication, the way you present yourself and the company at events or on social media, matters it comes to hiring new talent and raising your company’s reputation.

Skill 2: Learning

Learning  breaks down into adaptability, experience, and filtering information.

  1. Adaptability is important because Google’s algorithms and design change a lot. Just think about the shift we’re going through with AI search right now. So, you need to be able to shift gears, leave old mental models behind, and develop new ones. You can learn about SEO, but doing it is a different kind of beast. To learn, you can have one or more side projects to tinker with or analyze and reverse engineer other sites.
  2. It’s also important to at least know the basics of other disciplines because they all impact SEO: copywriting, positioning and messaging, conversion optimization, design, web development, and product development.
  3. Lastly, get good at filtering information. What do you read? How do you learn from experiments, and how well are you connected to the industry so you can learn from peers?

Skill 3: Business Savviness

Business savviness breaks down into planning, focus, and execution.

  1. Planning is a crucial skill for almost anything in life. You need to be good at setting goals, priorities, timings, and responsibilities. Planning also includes knowing what resources you need and pitching for them. Also, develop proficiency in forecasting and projecting impact.
  2. Focus is the skill of working on the most important projects while tuning out the noise. It’s measuring the right data to know whether you’re successful and to report upwards and sideways.
  3. Good execution is really hard. In my experience, it comes down to good project management but also understanding how your business and industry work.

Technicality doesn’t mean technical SEO but the skills of automation, data analysis, and a general technical understanding.

  1. Automation is about doing work more efficiently while controlling for dependencies and liabilities. This skill is rapidly becoming more important as AI gets better. It used to be about proficiency with Excel, Google Sheets, SQL, web analytics, etc. But in the future, a lot of it will come down to prompt engineering and workflow automation.
  2. Data analysis is the skill of getting and analyzing data, i.e., knowing which data to look at and how to interpret it well.
  3. A good technical understanding comes down to learning how Google works but also being “technical” enough to talk to engineers and product managers. For example, you want to learn what tech stack your company’s site and application is built on, how the engineering team works, etc.

Leadership is the result of advocacy, hiring, and relationship building. To be clear, you should develop leadership qualities, whether you have management responsibility or not.

  1. Advocacy means representing SEO where it matters. It demands you to proactively find out where conversations happen that impact SEO and how to influence them.
  2. Good hiring skills come down to whether you have a high bar and if you can bring in good talent. Who do you know, and how do you evaluate them for the job?
  3. Relationship building is critical for rapport with your manager and peers. You need allies and “friends” to lean on and learn from. Part of this is getting good at coaching others and finding a good coach.

The five core competencies offer you a helpful overview of what you need to develop. But without understanding how to apply them, they’re only half as useful.

General Vs. Specific Skills

Everybody needs to be proficient in the five core competencies, but you need to adjust the emphasis of your skills based on the industry and business model of the company you work for.

I have three tips for you:

  1. Learn more about technical SEO and product development when you work on larger sites, usually in B2C. Get better at demand generation and content marketing for smaller sites, usually in B2B. The reason is that you want to align your skills with the biggest growth levers of the business.
  2. Develop expertise in SERP Features that matter for your industry. For example:
    • News: top stories.
    • Ecommerce: product grids.
    • SaaS: video carousels.
    • SMB: Map Packs.
  3. Tailor your skills to the size and maturity of a company. For example, in startups it’s more important to execute fast while you need to invest more time into creating alignment at large enterprises.

Hard Vs. Soft Skills

Hard skills are not as important as soft skills in SEO because you need to constantly adapt to Google changes and learn new hard skills as tech and consumer behavior evolve.

I recommend writing down and refining your mental model about how Google works and what drives success.

Forcing yourself to explain and think about why things are the way they are allows you to truly refine your approach to SEO.

You need to balance two things at the same time: being confident in your approach but open to new insights. Jeff Bezos: “Strong opinions, loosely held.”

Career Planning

This is hard, but most people never think about where they want to be and what it takes to get there.

But without focus, it’s easy to dabble in too many areas and waste time. What are you optimizing for?

Think about your endgame and what you need to get there. Remember, you can always change your goal. But have one.

I love Ray Dalio’s five-step framework for endgame planning 1:

  1. Have clear goals.
  2. Identify and don’t tolerate the problems that stand in the way of your achieving those goals.
  3. Accurately diagnose the problems to get at their root causes.
  4. Design plans that will get you around them.
  5. Do what’s necessary to push these designs through to results.

I want to finish by leaving you with some top-notch resources you can use to keep developing yourself.

1. Malte suggests Learning SEO by Aleyda Solis,  probably the most comprehensive repository of SEO learning material.

2. Jordan recommends three books:

3. Tom suggests the SEO MBA, especially the SEO maturity matrix, and the Lethain article, A forty-year career.

4. John mentions Moz’s Beginner’s Guide to SEOWIX SEO GuideSemrush AcademyAhrefs AcademyHarvard Business Review Case Studies, and two books:

  1. Leaders Eat Last” by Simon Sinek.
  2. Lost and Founder” by Rand Fishkin.

Full Answers

I present to you the raw inputs I got from John, Tom, Jordan, and Malte:

What core skills and knowledge areas are essential for success in SEO today, and how do you recommend developing them?

Jordan Silton: If I were recreating my personal career path, I would emphasize technical expertise, data analysis, communication skills, and business acumen.

However, SEO roles today are so varied across different business types, industries, and strategies that a multitude of skills are valuable and relevant.

Malte Landwehr: I think SEO has become so diverse that there is no longer one set of skills.

A technical SEO needs very different skills from a content-marketing-focused SEO. A director of SEO needs very different skills from a principal SEO consultant. The SEO work for a B2B SaaS looks totally different from the SEO work for a marketplace or aggregator. News SEO is completely different from ecommerce SEO.

If I had to pick the traits that helped me the most, I would say:

  • The ability to simultaneously hold multiple, contradicting frameworks and mental models in your head. Two SEOs might tell you two completely different models, how they implement SEO. Both might be wrong – but you might still learn something from both approaches.
  • Embrace uncertainty. When reverse engineering the Google algorithm, there are many unknowns. You need to get comfortable with that.
  • ELI5 & ELIPhD. You need to be able to explain SEO to everyone. During your career, you might talk to a CEO, CFO, CMO, CTO, CPO, Head of Web Product, Product Manager, Content Editor, Software Developer, Analyst, and many other roles. Each of these people needs different information. And to convince them, you need to tell different stories. You must develop the ability to talk to each of them.

John Shehata: Today’s SEO landscape has evolved from a generalist approach to a more specialized one. We now see technical SEOs, content SEOs, commerce SEOs, and many more.

The most critical skill right now is adaptability. Google’s algorithms are becoming more sophisticated, advanced, and complex, requiring SEOs to maneuver through frequent changes and quickly pivot strategies when necessary.

Developing this skill involves staying informed through industry updates, engaging with the community, and experimenting to see what works in real time.

Equally important is the ability to think with a business mindset. Historically, SEOs have been focused heavily on driving traffic, but generating traffic for traffic’s sake is no longer enough.

SEOs today need to align their strategies with business goals and revenue streams, focusing on attracting the right audience that converts rather than casting the widest net possible. This shift requires optimizing content not just to attract visitors but to support key business objectives.

Additionally, leveraging AI is essential – not just for automating tasks but for enhancing your analysis and decision-making.

AI can streamline workflows, handle complex data analysis, and support content optimization, allowing SEOs to focus on strategic tasks.

To build these skills, SEOs should learn about AI tools, experiment with them, and stay updated on new developments.

However, none of these skills will be fully effective without strong communication abilities. Being able to translate complex SEO insights into clear, actionable recommendations for non-technical stakeholders is invaluable.

This involves bridging the gap between technical teams and business units, ensuring that all departments are aligned and moving toward shared objectives.

Lastly, data analytics is a foundational skill that ties everything together. A deep understanding of data helps uncover hidden opportunities and supports informed, strategic decisions.

Mastery of tools like Google Analytics, BigQuery, and Looker Studio will allow SEOs to extract meaningful insights that can shape strategies, validate recommendations, and ultimately drive better business outcomes.

Tom Critchlow: This will be no surprise to those who know me, but business skills are critical.

The ability to first understand the full revenue profile and mechanics of the companies you work with, and then being able to communicate confidently, credibly, and clearly.

SEO is more than ever a cross-functional activity and so what we consider “soft skills” are actually critical to be able to convince teams, stakeholders, clients and organizations to invest appropriately in SEO.

Of course, you need some knowledge of SEO too! I think the ideal career experience is a role that allows you to invest in your technical and analytical SEO skills while getting a front-row seat to the wider business context and communication.

What pivotal experiences contributed most to your professional growth?

Jordan Silton: I’ve been fortunate to keep learning different roles, and each shift into a new context accelerated my growth.

Starting in paid search/SEM taught me to monitor KPIs, optimize for ROI, and use an experimental approach to improvement.

Evolving a reporting team into a data science and experimentation team expanded my understanding of how teams and metrics connect across the entire business.

Becoming a product leader was transformational in teaching me how to build consensus and influence to move a business forward.

Malte Landwehr: For me personally, it was a combination of three things:

  • I started tinkering with websites in my early teen year. I did everything on my own, from repairing corrupted SQL databases, to editing .htaccess files, creating content, attracting visitors, and former partnerships for monetization. This allowed me to understand the full picture of running a website.
  • I studied Computer Science with a focus on graph algorithms, web scraping, machine learning, information retrieval, and NLP. This allowed me to form a deep understanding of Google’s algorithms and patents.
  • I worked in Management Consulting. One thing I oversaw was making sure our PowerPoint slides can be read on a BlackBerry in the backseat of a car. This gave me the skills to talk to the C-level and craft proper proposals.

John Shehata: My career growth has been shaped by a diverse range of experiences.

Coming from a technical background as a software engineer and transitioning to marketing has given me a strong foundation.

One key moment was learning to translate complex SEO concepts into a language that editorial, PR, and marketing teams could understand, which helped bridge the gap between SEO needs and business objectives.

Another pivotal decision early in my career was to become a well-rounded marketer instead of specializing only in SEO.

I gained expertise in social media when platforms like Twitter and Facebook were in their infancy, built one of the first social media teams for a major news publisher, and developed a deep understanding of newsletters and partnerships. This diverse experience allowed me to eventually lead global audience development strategies for large organizations.

Managing cross-functional teams was another formative experience.

Working closely with development and engineering teams taught me to speak their language, advocate for SEO needs, and propose technical solutions that accelerated our initiatives.

While working with Editorial teams taught me how to respect the craft and appreciate all the due diligence that goes into writing content.

Working with all these different teams and understanding their strengths and needs, strengthened my ability to push back when necessary and collaborate effectively, which is crucial for driving SEO projects forward within complex organizations.

One of the most fulfilling aspects of my career has been mentoring and team building. I’ve had the privilege of hiring hundreds of SEOs and mentoring some of the best SEOs in the industry, helping them develop their own skills and grow into leadership roles.

Watching them succeed has been one of the most rewarding parts of my journey.

Finally, a turning point in my career was the conscious effort I made to build my personal brand.

Early on, I had supportive managers who encouraged me to refine my public speaking skills and present within the company.

I took these opportunities seriously, which eventually led to my first speaking engagement at SES 18 years ago, the largest SEO conference at the time with thousands of attendees.

From there, I focused on establishing my presence both online and offline, which not only advanced my career but also opened doors for me to promote my own software solutions.

Building a personal brand has proven invaluable in expanding my influence and credibility in the industry.

Tom Critchlow: My first job in digital was as an account manager for a digital agency. The first week on the job the account director and the SEO director both quit!

So, I was left speaking directly to clients about SEO with zero experience. Great way to learn both sides of the equation.

After that, working at Distilled, my brother Will taught me everything I know. I am forever indebted to his guidance.

What are the biggest mistakes you made or have seen others make in developing their career?

Jordan Silton: Most of my early career success was predicated on finding an issue or problem or opportunity and shining a light on it to get others to rally and fix it.

That approach worked well in a world of technical audits and a focus purely on what to do, rather than how to get it done.

I wish I had understood earlier how crucial it is to build up the people and relationships along the way.

In larger organizations (and small ones, too), success is almost exclusively driven by teamwork and communication rather than individual expertise.

Recognizing the value of people in the process transformed my approach, and I believe it has made me a more effective leader.

Malte Landwehr: For a long time, I underestimated the impact a good coach can have. Mindset and manifestation sound like a scam. But they work – also beyond career topics.

John Shehata: One mistake I made early on was focusing too much on rankings as a primary metric. While rankings are a great indicator, they are not the ultimate measure of success.

As I matured, I evolved to focus on traffic, and ultimately how SEO metrics align with overall business goals.

Now, my primary focus is on understanding how each SEO activity impacts revenue and long-term business growth.

I’ve also seen many SEOs panic over algorithm updates. While these changes can be disruptive, a better approach is to remain calm, evaluate the impact, and create both immediate and long-term action plans.

Sometimes, Google reverses its changes, so it’s important not to overreact.

Another common mistake is made by managers transitioning into director roles. Many struggle with balancing tactical and strategic thinking. They might dive into tactical details when speaking with C-level executives instead of focusing on strategy.

Mastering the art of switching between tactical and strategic conversations is crucial for career growth at this level.

Tom Critchlow: Not giving yourself access to context. Whatever role you’re in, if you’re not in the room where budgets are discussed and decisions are made, then you’re missing so much context.

So much of this comes down to your manager and how much they invite you into conversations “above your pay grade,” so to speak.

How do you think strategically about your career?

Jordan Silton: My favorite question about career aspirations is, “What’s your endgame?”

While it’s not crucial to stick to the same endgame, having a clear vision of what you want to achieve is vital.

My aspiration has been fairly consistent in helping businesses turn themselves around and accelerate growth, but my approach has evolved.

Initially, I thought that meant becoming a management consultant, but I was able to reframe this early in my career by realizing that agencies had significant leverage in this area.

This mindset guided my career decisions, including transitioning in-house to gain insight into internal business dynamics and knowing when to leave a successful, industry-leading business to explore opportunities with companies focused on reimagining and rebuilding their brands.

Having an end state to point toward – no matter how much you zigzag to get there – helps ground you in your professional journey.

Malte Landwehr: I am in the incredibly lucky and privileged position that I found something that I thoroughly enjoy doing, happen to be very good at it, and that companies are willing to pay a lot of money for.

I just show up every day at work and focus on whatever task sounds reasonable (and fun) to me.

John Shehata: I’ve always focused on becoming a well-rounded digital marketer rather than a specialist. My strategy was to gain experience across different channels – SEO, social media, newsletters, partnerships, etc. – so I could integrate these areas into a cohesive strategy.

This approach has paid off as I moved into senior leadership roles, where I was able to oversee not just SEO but broader audience development strategies.

Now, as the founder of an SEO software company, my focus has shifted significantly.

Running a SaaS startup requires wearing many hats – product development, sales, support, and client relations – each demanding its own set of skills.

My strategy now is centered on building long-term relationships, and deeply understanding my customers, identifying their pain points, and positioning our software as a long-term solution rather than just a tactical tool.

This means continuously evaluating how our products can deliver real value and helping publishers see the impact through clear, actionable insights.

It’s a constant balance between addressing immediate customer needs and aligning those solutions with their long-term business goals.

In addition, I place a strong emphasis on long-term skill building. I focus on developing skills that I anticipate will be critical in the next 5 to 10 years, such as AI, automation, and business development.

Staying ahead of the curve is essential in such a fast-evolving industry, and it’s important to proactively build expertise in emerging areas.

Another crucial element of my strategy is networking. Building a strong network has consistently opened new doors and opportunities for collaboration.

It’s not just about who you know, but ensuring that the people in your network know the value you bring to the table.

By fostering genuine relationships and contributing to the community, I’ve been able to establish connections that have proven invaluable throughout my career journey.

Tom Critchlow: There’s a great post on a 40-year career that uses a framework of “pace, people, prestige, profit and learning” where different career/life stages require different focus. I like that a lot.

Personally, I’ve always been motivated by learning primarily – the ability to learn new skills and new industries.

Can you suggest any resources or material for career growth?

Jordan Silton: Three books that come to mind immediately are “Turn the Ship Around! A True Story of Turning Followers Into Leaders” by L. David Marquet, “The Checklist Manifesto” by Atul Gawande, and “Never Split the Difference: Negotiating As If Your Life Depended On It” by Christopher Voss and Tahl Raz.

Each of these challenges traditional norms and presents innovative approaches grounded in science and contemporary insights.

Additionally, I’m excited about what Evan LaPointe is building at CORE Sciences. His team leverages clinical insights from neuroscience to evolve business thinking, addressing the many counterproductive norms that persist in the workplace. It’s time to upgrade our understanding, thinking, and practices for better outcomes.

Malte Landwehr: https://learningseo.io/ is the only resource you need to advance your SEO career.

John Shehata: The resources you should focus on depend on where you are in your career.

For early-stage professionals, I recommend mastering tactical skills using resources like Aleyda’s Learning SEO, Moz’s Beginner’s Guide to SEO, WIX, Semrush, or Ahrefs’ Academy.

As you progress, start exploring strategic resources like Kevin’s Growth Memo newsletter.

For more experienced professionals and SaaS owners, I suggest diving into leadership books like “Leaders Eat Last” by Simon Sinek or exploring resources that help you develop a business mindset, Rand Fishkin’s “Lost and Founder,” case studies from Harvard Business Review.

Additionally, staying connected with the SEO community through conferences, webinars, and podcasts is invaluable for continuous learning and networking.

One thing that applies across all stages is the need to stay updated.

SEO and digital marketing are constantly evolving, and keeping a pulse on the latest Google algorithm updates, industry changes, and new tools is crucial to maintaining a competitive edge.

Beyond reading, mentorship is a powerful tool for career growth. Finding a mentor in your field, or becoming one for others, accelerates learning in ways that books and courses alone cannot.

Teaching and guiding others not only solidifies your own understanding but also deepens your expertise.

Finally, hands-on experience is irreplaceable. No amount of reading or watching tutorials can substitute for real-world application.

Create your own projects, build websites, do your own affiliate content, and test different strategies.

Experimenting firsthand is the best way to learn what works and, just as importantly, what doesn’t.

Ultimately, it’s the combination of learning, mentorship, and practical application that will propel your career forward.

Tom Critchlow: I mean, I’m biased, but I think a lot of the SEO MBA archives are relevant!

In particular, the SEO skills maturity matrix is my most popular all-time post and looks at career progression, specifically balancing the “hard” and “soft” skills you need as you grow.


1 Use the 5-Step Process to Get What You Want Out of Life


Featured Image: Paulo Bobita/Search Engine Journal

39% Of Skills May Be Obsolete By 2030, WEF Jobs Report Warns via @sejournal, @MattGSouthern

A new report shows the most in-demand jobs as AI and automation change industries worldwide.

The World Economic Forum’s (WEF) Future of Jobs report (PDF link) lists the jobs expected to grow the most in the next five years.

Here’s what you need to know.

AI’s Impact On Job Market

The report surveyed over 1,000 global executives, representing over 14 million workers in 55 economies.

Most executives—86%—believe AI and related technologies will significantly change their businesses by 2030.

Key points include:

  • AI & Information Processing: This technology is expected to create about 11 million new jobs while displacing around 9 million, leading to net job growth in AI fields.
  • Robotics and Autonomous Systems: While some jobs may be replaced, many positions will support robotic tasks.
  • Broadening Digital Access: 60% of businesses see this as essential to their operations.

Despite advances in AI, human workers are still crucial. New job opportunities will emerge in big data, cybersecurity, and human-focused roles such as talent management and customer service.

The Fastest-Growing Jobs

According to the report, technology-related roles are expected to grow most by 2030.

Leading the pack are positions like:

  1. Big Data Specialists
  2. FinTech Engineers
  3. AI and Machine Learning Specialists
  4. Software and Applications Developers
  5. Security Management Specialists
  6. Data Warehousing Specialists
  7. Autonomous and Electric Vehicle Specialists
  8. UI and UX Designers
  9. Light Truck or Delivery Services Drivers
  10. Internet of Things Specialists
  11. Data Analysts and Scientists
  12. Environmental Engineers
  13. Information Security Analysts
  14. DevOps Engineer
  15. Renewable Energy Engineers

The demand for tech workers is increasing as businesses adopt AI, information processing technologies, and robotics.

The report notes that “AI and big data are the fastest-growing skills,” followed by networks, cybersecurity, and technology literacy.

Green jobs, like Electric Vehicle Specialists and Environmental Engineers, are also among the fastest-growing roles due to efforts to reduce carbon emissions.

While tech jobs grow the fastest in percentage terms, the largest increase in actual job numbers is expected in traditional frontline roles.

These include:

  1. Farmworkers, Labourers, and Other Agricultural Workers
  2. Light Truck or Delivery Services Drivers
  3. Software and Applications Developers
  4. Building Framers, Finishers, and Related Trades Workers
  5. Shop Salespersons
  6. Food Processing and Related Trades Workers
  7. Car, Van and Motorcycle Drivers
  8. Nursing Professionals
  9. Food and Beverage Serving Workers
  10. General and Operations Managers
  11. Social Work and Counselling Professionals
  12. Project Managers
  13. University and Higher Education Teachers
  14. Secondary Education Teachers
  15. Personal Care Aides

Care economy jobs, such as nursing professionals, social workers, counselors, and personal care aides, are also expected to grow significantly.

The Most In Demand Skills

As job roles transform, so do the skills required to perform them successfully.

The Future of Jobs Report finds that, on average, workers can expect 39% of their core skills to become outdated over the next five years.

However, this “skill instability” has slowed compared to the predictions in previous editions of the report, potentially due to increasing employee reskilling and upskilling rates.

Employers surveyed identified the following as the top skills workers will need in 2025 and beyond:

  • Analytical thinking
  • Resilience, flexibility, and agility
  • Leadership and social influence
  • AI and big data
  • Networks and cybersecurity
  • Technological literacy
  • Creative thinking
  • Curiosity and lifelong learning
  • Environmental stewardship
  • Systems thinking

Skills such as manual dexterity, endurance, precision, and basic skills such as reading, writing, and math are expected to be in less demand.

The report notes:

“Manual dexterity, endurance, and precision stand out with notable net declines in skills demand, with 24% of respondents foreseeing a decrease in their importance.”

Preparing The Workforce

The report highlights the need to upskill and reskill workers due to upcoming skill changes. Employers can upskill 29% of their staff and redeploy 19%, but 11% may not receive the necessary training.

The report states:

“If the world’s workforce was made up of 100 people, 59 would need training by 2030.”

To address these challenges, 85% of employers plan to focus on upskilling current workers, 70% will hire new staff with needed skills, and 50% aim to move workers from declining jobs to growing ones.

Saadia Zahidi, the Managing Director at the World Economic Forum, emphasized the need for collective action:

“The disruptions of recent years have underscored the importance of foresight and collective action. We hope this report will inspire an ambitious, multistakeholder agenda—one that equips workers, businesses, governments, educators, and civil society to navigate the complex transitions ahead.”

What Does This Mean?

The rise of AI and data-driven marketing is reshaping SEO roles.

Here’s what matters:

  1. SEO pros need AI basics. Understanding machine learning (ML), natural language processing (NLP), and analytics tools is becoming essential for managing automated systems and content optimization.
  2. While AI helps create content, success needs human insight. Focus on storytelling and brand strategy that connects with users and satisfies search intent.
  3. Better tools mean more data. Winners will be those who can turn metrics into effective campaigns and prove ROI.
  4. Privacy and data protection knowledge sets you apart. Expect more overlap with security teams.
  5. SEO isn’t solo work anymore. Success means working well with devs, AI teams, and product managers.

Bottom line: Blend AI and analytics skills with human creativity and strategy to stay competitive.


Featured Image: Lightspring/Shutterstock

How To Get Buy-In From Stakeholders Using Overlooked Soft Skills

Getting buy-in for projects either at work, or from an organization can be difficult, but for SEO projects, it can be even more challenging as it is not always easy to tie the SEO work to results.

To improve buy-in, looking to soft skills outside of SEO can make the difference.

If we know our soft skills and and what our strengths are, then we can understand others and be able to communicate with them better. This then helps when we want to get buy-in for projects, including SEO.

In this article, we go through some key areas to address to help you get buy-in at your company such as communication and the ability to cultivate trust.

Soft Skills

We spend a lot of time improving our technical SEO or working on keyword research and reporting, especially getting up to speed with Google Analytics 4 (GA4), but how much time do we spend on improving our soft skills? Do we know what our strengths are?

When working in SEO and with the wider team, soft skills become important.

Soft skills, also called interpersonal skills, are non-technical and impact your performance not only at work but also in your personal life.

They include how to manage your time, communicate with others, resolve conflict, and listen to others, to name just a few.

The CliftonStrengths helps individuals focus on what they are naturally good at. It helps assess your soft skills, including how empathetic you are, which is a great leadership and team player skill.

Empathy

Tom Critchlow said getting buy-in requires executive empathy. He explained that “executive presence is the art of seeing the problem from someone else’s point of view.”

We need to make the stakeholders, such as the CEO or CFO, want to care about SEO and how it can help them achieve their goals and the broader business objectives.

Empathy is putting oneself in another person’s shoes and seeing it from their side. We should apply this not only to the main stakeholders but to the development team or design team and others who will become your biggest allies.

Trust

Empathy is a key part of the trust triangle, and it also includes authenticity and logic.

It takes a long time to build trust, and when it is lost, most of the time, it can be traced back to a breakdown of one of them.

Your colleagues and the key stakeholders will trust you when:

  • They feel you care about them, which is empathy.
  • They have faith in your competence, which is the logic (and why it is important to show results from SEO work clearly)
  • They believe they are interacting with the real you, which is authenticity.
Trust TriangleScreenshot from hbr.org/2020/05/begin-with-trust, November 2024

Reporting

If we want the stakeholders to allocate more budget next quarter or even next year to SEO, review the previous reports you and your team have worked on and have shared with them over the year.

What reports have they read? Which ones have they ignored?

Make sure that you get feedback monthly or at least quarterly on what reports the stakeholders find useful and which metrics they want to see more of in the future.

Nobody wants to see pages of reports – the stakeholders are busy people. You should focus on reporting on the most important KPIs to them.

Some people with minimal time to fully understand SEO (such as the CEO and CFO) may think organic traffic is a given, and less investment would not necessarily mean less traffic.

Therefore, it is always important to show what the SEO team did and provide clear results.

For example, tell them “we created the content strategy and built out the blog on X topics, and this created an uplift in traffic and revenue by X%”. Showing the direct impact of SEO helps justify the SEO team and their work.

KISS

KISS stands for Keep It Simple, Stupid. Although this framework is used mainly in the design space, it can also be applied to the wider business.

It has been used in many companies, like Apple with the iPhone. Keeping something focused and simple is difficult.

We can also apply the KISS principle to SEO and get buy-in by removing the jargon that comes with it – just focusing on what the impact will be.

For example, instead of saying that we have a lot of 404 status codes when products are out of stock, show the stakeholders that the product pages return an empty page. There is nothing on the page to keep the user there.

Show the traffic to some of these key product pages, and when they are out of stock, calculate how much revenue is lost.

KISS goes back to the reporting element. Keep the reports simple and show only what the stakeholders value as important. Don’t include tracking of hundreds of keywords if they are not driving clicks.

Focus on the main terms that generate clicks and impressions in Google Search Console. Use the events in GA4 to show how many conversions the site and the pages have generated.

Open Line Of Communication

Make sure you speak to the stakeholders throughout the year, not just when reports are due or when you need more budget.

Share with them news such as the Google updates or any positive impact from the SEO work that has meant revenue and conversions are up.

Google updates are still important to share whether your site has been affected. It is better for the stakeholders to find out about these updates from the SEO team than from the client services team or those who do not work in SEO.

Other key elements to share are some insights from conferences. What are some initiatives they have done that have been successful? Were some of these the same initiatives you wanted to implement, but there was resistance?

Is there a company newsletter you can feature, or is there a marketing newsletter you can contribute to? Share these with the stakeholders.

If you or the team write for any third-party sites, share these articles internally.

Alternatively, if there was a webinar the SEO team took part in that had a lot of views and likes, send this to the stakeholders.

Integrate SEO Within The Company

Make SEO everyone’s responsibility.

Highlight in the meetings or conversations with stakeholders that doing a site migration, changing the homepage of the site, or amending the content management system (CMS) is not just the work of the SEO team. It is the responsibility of the whole company.

For example, a site migration cannot be done on a Friday evening, or the homepage should not be drastically changed during sales periods.

SEO should never be seen as an add-on and should be an integrated part of the marketing strategy.

Unfortunately, in many organizations, the SEO strategy can be outside the product and outside the marketing strategy. Create allies within the marketing and product team. Show them how SEO impacts and affects their KPIs and how SEO can help improve them.

Creating allies comes back to working on your soft skills.

We can still have those “water cooler moments” or informal chats even if we are remote working. Ask them how their weekend was, what their hobbies are, do they have family nearby.

In these informal chats, you may also find out their pain points. What are they struggling with? How can SEO help them?

When you start building your KPIs together and helping one another, this builds teamwork outside of your immediate team and helps build more trust.

Competitor Analysis

Not many are happy when their direct competitors beat them in revenue and traffic.

Competitor or market analysis always helps to show some of what others are doing. We can see an estimate of the traffic, the paid ads they are running, and the terms they are ranking for using third-party tools.

However, context should not be underestimated. It may be that the drop in traffic and revenue you are experiencing on your site, is not just your site. Some industries may have seen a dip, while others have seen an increase.

For example, during COVID-19, travel and hospitality saw a drop, whereas Zoom and online applications and games saw their sales increase.

It is now becoming more difficult to track customers, due to AI. And this won’t get easier next year as the search landscape will continue to change. Therefore, always remember to include the context of the industry when reporting on how your site is performing.

Show what others are doing in the market, including new initiatives. This will help build and keep the trust of the key stakeholders.

Mastering Soft Skills In Securing SEO Buy-In

Soft skills should never be underestimated when trying to get buy-in for projects. Understand the needs of your stakeholders and the wider team.

Spend time building rapport with them and learning about their challenges and how SEO and their team can work together to achieve more than if each one worked independently.

However, if you find yourself in a position where nobody is paying attention to the SEO, plan to start testing different elements of what they want to change with the website, for example, changing the categories or changing the home page.

Use a tool such as SEO Testing that allows you to test different URLs; you can do split testing and time-based testing. When you have the data, present it to the stakeholders to show them the results.

SEO is an industry where it is hard to get buy-in and harder to get the budget approved. But work on your soft skills – empathy and trust – to build a team that believes in SEO and supports you 100%.

More resources:


Featured Image: Marciobnws/Shutterstock

Marketing & SEO Conference Value Is More Than Information via @sejournal, @rollerblader

If you’ve attended a marketing conference and felt like everything was below your knowledge level or that your questions weren’t answered, there’s a good reason for that.

Not everyone is advanced, and not everyone is a beginner.

National conferences ensure that the speakers cater to the majority of the group rather than specific individuals at higher and lower levels, with the exception of pre-show workshops and beginner-level tracks.

Pro-tip: Ask questions during the Q&A and at the show. The speaker can and will likely answer your advanced-level question and provide a solution. They do know the answers, but they may not present them because they are too advanced for the show, including on advanced tracks. If you don’t ask, you won’t get an answer. Don’t be afraid. It is literally why you are there and why they are on stage.

Information isn’t the only reason to go to a show. If you’re beginning your career, yes and absolutely. If you’re mid-level or advanced, there’s a lot more you will gain by going to conferences, even if it isn’t information. And that’s what this post is about.

The three headers are in a specific order, as one leads to the next.

One of the most valuable assets I gained from attending conferences is being able to get solutions in a matter of minutes or days, rather than researching for weeks and hoping to find answers.

Builds Your Network For Job And Income Security

The first and largest benefit of conferences is that you’ll build your network of peers. For marketers, this includes in-house professionals, agencies, and vendors.

When you build trust with these people, bonds are formed – and those bonds carry you through the rough times.

They also lead to increased compensation and new titles as opportunities become available at your own and at different companies.

One of my first conferences was around 2005 or 2006 at Commission Junction University (CJU). The rep there liked what I had to say, saw the information shared at two dinners and a networking event, and took note of it.

When I got back to my office in Washington DC, CJU offered me a job, either remote or in Santa Barbara. I stayed at my current company, but I still talk to a few people I met there, almost 20 years later.

Next was the Affiliate Summit West in 2006 at Bally’s in Las Vegas.

I already knew multiple industry people from a forum called ABestWeb.com, but the conference introduced us all at an unofficial event at the dueling piano bar – and I’m still working with some of these people today.

If I hadn’t gone, these specific people may not have promoted the affiliate programs we managed. Affiliates get pitched daily, and the in-person aspect makes a huge difference on who they work with and who they do not.

As an agency owner, if I hadn’t met the affiliates, merchants, solution providers, and competing agencies, they wouldn’t be sending my agency SEO, conversion, and affiliate management leads.

If I hadn’t gone to these two shows above, my career network would not have been built, and I would not have the access I have today, including writing for SEJ.

More importantly, when things go bad, the people in this group always help in any way they can. This includes sending contracts to each other, sharing job openings, or trying to take on new business so we can hire each other if the bond is strong.

Local Groups And Communities Lead To Better Marketing

National shows like Pubcon, Affiliate Summit, SMX, etc. lead me to meeting local groups like SEMPDX, the Duluth Chamber of Commerce and AimClear, DFWSEM, Houston’s marketing group, Raleigh Tech Triangle, among others – all of which have local annual shows and/or monthly meetups.

Being able to explore and speak at local groups gave me career opportunities and information I’d never have learned if speaking and attending national shows never happened.

Local Cultures And Customs

Engaging even just for a week lets me better target and market for local SEO, affiliate, and paid media.

By being a tourist, I got to know landmarks, what it is like to be at them, and most importantly, the ones that matter most to the locals as they are the ones answering my questions about what to do and why.

Their slang and recommendations help you speak their language and reference their communities using their own words vs. one person’s opinion.

Show Size Means Better Networking

When there are fewer people attending, you get more time to actually learn what others do.

There’s less of a feeling of rushing and hustling and more of a calm atmosphere in which to engage with each other.

These bonds are equally as strong as the long-term ones, and if the speakers and brands you want to meet are there, you get more time to actually say hi vs. a handshake.

This goes a long way with relationship building.

Less Expensive And More Networking

The cost of the local shows is a lot less than a national show because they’re less expensive to put on.

The quality of speakers and information is equal, if not better, and can be customized for the audience members.

I just presented in Portland and used examples of what to do based on the companies attending so they could leave with actionable items.

At Zenith in Duluth and Barbados SEO, you had some of the most sought-after SEO professionals in the world at a fraction of the normal cost, including Lily Ray, Michael Icon King, Aleyda Solis, Purna Virji, Andrew Shotland, and Cindy Krum.

I also got to meet new people and learn new things from like Isa Lavahun and Apurva Bose.

The cost of a ticket is a fraction of the national shows, but the speaker quality was the same (if not higher).

I mentioned the networking and bonds from these local shows above. Here’s one of many examples of how local shows lead to international relationships.

At a local State of Search conference, Arsen Rabinovich and I were both speaking and met for the first time. He invited me out for pizza (my favorite food), and we bonded.

A couple of years later, he forced me to sit at a blackjack table (I hate card games), and that was when I met the other players, who included Aleyda Solis (Spain), Dawn Anderson (England), Lily Ray (NYC).

If I hadn’t been at that State of Search, I wouldn’t have had the next opportunity (or that really good pizza), and each of these people has impacted my career and speaking at different points in time now.

Getting Answers To Difficult And Impossible Questions

Once the relationships were built and people trusted me, I found myself being invited to private communities hosted on custom URLs, on Facebook, etc.

This is where the most value came from, as I attended marketing conferences. These groups are carefully vetted, and where you can get detailed answers with actual data based on actual experience.

We all encounter situations we don’t have answers to and that we cannot ask publicly – whether it is an NDA or your company prohibits sharing problems outside of the organization.

These groups are where you can ask and share as much as you are able, and others will respond with what they did or how they solved the issue.

If nobody has solved the issue before, people in the groups often look for solutions or run tests on their own websites and platforms to see if they can replicate the problem and then fix it.

When I didn’t have a software solution for other channels, someone else in these groups did.

The added benefit of being in the private group is these people won’t say the actual issues they have with the products publicly, but they go into detail on what to avoid and the reasons why.

It helped me avoid pitfalls when my clients were about to invest in new tools and tech stacks.

One of the most valuable assets I gained from attending conferences is being able to get solutions in a matter of minutes or days, rather than researching for weeks and hoping to find answers.

If I didn’t go to the big ones and wasn’t invited to speak at them, I wouldn’t have met these local groups from around the country and the world.

If I didn’t attend those, I wouldn’t have been able to market as effectively locally which impacts both local and national marketing campaigns.

Most importantly, I wouldn’t have access to the communities and groups that help me solve problems.

Attending Conferences Helped Me Build Essential Relationships

Conferences, whether they’re marketing, human resources, IT, or even houseware and photography shows, have more value than a bit of information in a session.

It’s the network you build, the relationships you form, and the power they add to your career, financial, and mental well-being.

If I didn’t get out of my comfort zone and begin attending, speaking at, and in some cases exhibiting at these shows, life would be a lot harder.

I still have struggles just like everyone, but I have a network and community to help me through them, thanks to attending conferences.

More resources:


Featured Image: Jacob Lund/Shutterstock

The 11 Best SEO Books You Should Read via @sejournal, @BrianHarnish

SEO is a rapidly evolving field, making it important for professionals to continuously expand their knowledge and skills.

We’ve put together a list of essential SEO books suitable for readers at various levels.

Some books on this list provide a foundation in core concepts, while more advanced practitioners can explore topics such as entity optimization.

The list includes specialized resources tailored to specific areas of SEO. For example, some books offer strategies for businesses targeting local audiences, while others serve as comprehensive guides to link building tactics.

For those interested in Google’s perspective, another book provides insights into the company’s philosophies and principles.

Whether you’re a beginner or an experienced professional, this list caters to diverse interests and skill levels, ensuring there’s something for everyone.

Books On Search Engine Optimization

1. SEO For Beginners: An Introduction To SEO Basics

Published by Search Engine Journal, this is a comprehensive guide to SEO. It covers everything from link building and SEO history to busting common myths and offering expert tips.

While it’s for beginners, veterans can also gain new insights. The book breaks down complex ideas into bite-sized pieces, making it a great starting point.

It’s well-structured, with each chapter tackling a different SEO aspect – from search engine mechanics to the latest algorithm updates.

The authors don’t just stick to theory. They provide real-world examples and case studies to show how these concepts work in practice. This mix of theory and application makes the book a valuable resource for anyone looking to improve their SEO.

Key reasons to give it a read:

  • Get a solid grasp of SEO basics from industry pros.
  • Easy-to-follow explanations of tricky concepts.
  • Practical advice you can apply to your SEO strategies.
  • Stay in the loop with current SEO trends and Google updates.
  • Benefit from the collective wisdom of top SEO experts.

2. Entity SEO: Moving From Strings To Things

By Dixon Jones, CEO of InLinks

Dixon Jones, Entity SEO

Dixon Jones’ book “Entity SEO: Moving from Strings to Things” explains the shift from old-school keyword SEO to modern entity-based optimization.

It explains how search engines now use the Knowledge Graph to understand relationships between concepts and offers practical advice on adapting your SEO strategy.

Key points:

  • Making your brand an “entity” in your niche.
  • Using structured data effectively.
  • Getting quality links and mentions.
  • Creating content rich in entity information.

The book uses real examples to show how these concepts work in practice. It’s meant to help SEO professionals at all levels understand and prepare for where search is heading.

Worth reading if you want to:

  • Get a solid grip on entity SEO.
  • Learn actionable entity optimization tactics.
  • Establish your brand as a recognized entity.
  • Master the use of structured data for SEO.
  • Future-proof your SEO strategy.

3. The Art Of SEO: Mastering Search Engine Optimization

by Eric Enge of Stone Temple Consulting, Stephan Spencer, and Jessie C. Stricchiola

Covering everything from SEO 101 to advanced tactics, this book starts with the basics of how search engines work and then dives into the meat of SEO: keyword research, on-page optimization, technical SEO, and link building.

The authors break down complex strategies into actionable steps, making implementation a breeze.

What sets this book apart is its holistic approach. It’s not just about ranking; it’s about aligning SEO with your business goals and integrating it into your digital strategy. The book also discusses the role of content marketing and social media in boosting SEO performance.

Reasons to read this book:

  • Get a complete SEO education, from basics to advanced strategies.
  • Learn to align SEO with your business objectives.
  • Access practical, step-by-step guides for implementing SEO tactics.
  • Understand how to integrate SEO with content marketing and social media.
  • Benefit from the collective wisdom of three renowned SEO experts.

4. The Psychology Of A Website: Mastering Cognitive Biases, Conversion Triggers And Modern SEO To Achieve Massive Results

by Matthew Capala

Matthew Capala’s “The Psychology of a Website” offers a fresh take on website optimization. Instead of focusing on technical aspects, it dives into the psychology behind user behavior and conversions.

Capala, a seasoned digital marketer, shares actionable tips for creating websites that perform well in search results and keep visitors engaged and more likely to convert.

The book kicks off by exploring how our brains work when we browse websites. Capala then gets into the nitty-gritty of optimizing different website elements, from how they look to what they say.

A big focus throughout is user experience (UX). Capala stresses that a great website isn’t just about ranking high on Google – it needs to be easy and enjoyable for people to use.

While UX is key, Capala doesn’t ignore SEO. He offers practical advice on keyword research, on-page optimization, and building links while keeping the focus on creating content that actually connects with users.

By blending psychological insights with practical digital marketing strategies, Capala offers a well-rounded approach to website optimization that can lead to significant improvements.

Reasons to read this book:

  • Gain insights into the psychology driving user behavior and conversions.
  • Learn to create websites that not only rank well but also engage visitors.
  • Get practical strategies for optimizing design, content, and calls-to-action.
  • Discover how to enhance user experience and mobile performance.
  • Learn to integrate SEO best practices with a focus on user engagement.
  • Benefit from real-world examples and expert insights from a seasoned digital marketer.

5. The Best Damn Website & Ecommerce Marketing And Optimization Guide, Period

by Stoney DeGeyter
The Best Damn Website and eCommerce Marketing Optimization Guide Period by Stoney DeGeyter

SEO veteran Stoney DeGeyter’s book “The Best Damn Website & Ecommerce Marketing And Optimization Guide, Period” covers SEO basics to advanced tactics for websites and online stores.

It starts with SEO essentials and then dives into advanced topics. The book’s standout feature is its focus on ecommerce, addressing product pages, category optimization, and effective product descriptions.

DeGeyter emphasizes a holistic SEO approach that aligns with business goals and user experience. He also covers analytics for strategy refinement.

This guide suits both small business owners and ecommerce marketers.

Reasons to read:

  • Master SEO fundamentals and advanced strategies.
  • Learn ecommerce-specific optimization tactics.
  • Discover product page and description best practices.
  • Understand user-generated content’s SEO impact.
  • Align SEO efforts with business objectives.
  • Benefit from decades of industry expertise.

6. Ecommerce SEO Mastery: 10 Huge SEO Wins For Any Online Store

by Kristina Azarenko
ecommerce seo mastery by Kristina Azarenko

Kristina Azarenko’s “Ecommerce SEO Mastery” offers 10 key strategies for online stores. The book tackles common ecommerce SEO challenges like thin content and complex site structures.

Azarenko breaks down each “SEO win” with practical advice on implementation.

Topics include:

  • Ecommerce keyword research.
  • Product & category page optimization.
  • Leveraging user-generated content.
  • Building quality backlinks.
  • Site speed and mobile optimization.
  • Structured data.

The book provides real-world examples and emphasizes data-driven SEO. It guides readers through using tools like Google Analytics and Search Console to track progress.

Reasons to read:

  • Learn 10 powerful ecommerce-specific SEO strategies.
  • Gain insights from a renowned SEO expert.
  • Discover how to optimize product and category pages.
  • Leverage user-generated content for SEO benefits.
  • Learn to build high-quality backlinks.
  • Apply real-world examples and case studies.
  • Adopt a data-driven approach to ecommerce SEO.

7. Product-Led SEO: The Why Behind Building Your Organic Growth Strategy

by Eli Schwartz

Eli Schwartz’s “Product-Led SEO” offers a fresh take on SEO strategy, emphasizing business goals and sustainable organic growth.

Drawing from his work with major brands, Schwartz presents a framework that integrates SEO with overall company strategy.

The book challenges traditional SEO tactics, advocating for a holistic approach that prioritizes user value.

Key topics include:

  • User intent optimization.
  • Content strategy for the full customer journey.
  • Measuring SEO’s business impact.

Schwartz focuses on the strategic “why” behind SEO tactics, encouraging critical thinking and adaptable strategies for long-term success.

Reasons to read this book:

  • Gain a strategic perspective on SEO that aligns with business objectives.
  • Learn to create sustainable organic growth through user-centric approaches.
  • Discover how to optimize for the entire customer journey.
  • Understand methods for measuring and communicating SEO’s business impact.
  • Access real-world case studies and examples from major brands.
  • Benefit from the author’s extensive experience in driving impactful SEO results.

Books On Link Building

8. The Link Building Book

by Paddy Moogan

Paddy Moogan’s “The Link Building Book” is a comprehensive, free online guide.

It covers link building basics, tactics for acquiring high-authority backlinks, content creation, and practical steps for planning and executing campaigns.

The book emphasizes white-hat techniques and quality over quantity, making it valuable for both SEO novices and pros.

Reasons to read:

  • Master link building fundamentals and best practices.
  • Learn diverse tactics for acquiring high-quality, relevant links.
  • Understand how to assess potential linking websites.
  • Discover content strategies that naturally attract links.
  • Learn to plan and execute effective link building campaigns.
  • Benefit from practical advice and real-world examples.
  • Access updated, valuable insights at no cost.

Books On Local SEO

9. Local SEO Secrets: 20 Local SEO Strategies You Should Be Using NOW

by Roger Bryan

Local SEO Secrets” by Roger Bryan is a must-read for businesses targeting local customers. It offers 20 proven strategies to boost local search visibility and drive growth.

Key topics include:

  • Local SEO fundamentals and how it differs from traditional SEO.
  • Optimizing Google Business Profile listings.
  • Building local citations and leveraging structured data.
  • Creating local content and managing online reputation.
  • Implementing and tracking local SEO strategies.

The book provides actionable advice, real-world examples, and step-by-step instructions. It’s valuable for small business owners, marketers, and SEO consultants working with local clients.

Reasons to read:

  • Learn 20 proven strategies for improving local search visibility.
  • Understand key local ranking factors like Google Business Profile, reviews, and citations.
  • Master GBP optimization for local SEO success.
  • Discover how to use structured data and local content effectively.
  • Learn reputation management best practices.
  • Get practical, easy-to-implement instructions and examples.
  • Learn to measure local SEO performance with analytics tools.

Books On Search Engines

10. How Google Works

by Eric Schmidt and Jonathan Rosenberg

How Google Works” by ex-Google execs Schmidt and Rosenberg offers an insider’s view of the search giant. While not focused on SEO, it provides valuable insights for digital marketers and business leaders.

The book offers practical advice and real-world examples applicable to businesses of all sizes.

Understanding Google’s philosophy can inform more effective, customer-focused digital marketing strategies.

Reasons to read:

  • Get an insider’s view of Google’s success principles.
  • Understand how to create a user-centric business strategy.
  • Discover ways to foster innovation and experimentation in your organization.
  • Gain insights into data-driven decision-making processes.

11. Entity-Oriented Search

by Krisztian Balog

Entity-Oriented Search

Entity-Oriented Search” by Krisztian Balog is a deep dive into modern search engine tech. It focuses on entities, knowledge graphs, and semantic search and is aimed at readers with a background in information retrieval (IR).

A key strength is its coverage of cutting-edge research, like neural entity representations and knowledge-based language models. While tech-heavy, it touches on applications in QA, recommender systems, and digital assistants and discusses future trends.

It’s essential reading for IR, natural language processing (NLP), and artificial intelligence (AI) pros seeking in-depth knowledge of modern search engines.

Reasons to read:

  • Deep dive into entity-oriented and semantic search tech.
  • Research on knowledge graphs and semantic understanding.
  • A detailed look at entity extraction, linking, and ranking algorithms.
  • Insights on neural entity representations and knowledge-based language models.
  • Expert knowledge from a renowned IR and search engine specialist.

Conclusion: Choosing Your Next Book

These 11 SEO books have got you covered – whether you’re a beginner or a seasoned pro.

For beginners, “SEO for Beginners” and “The Art of SEO” are solid starter packs that’ll teach you the SEO fundamentals.

As you level up, books like “Entity SEO” and “Product-Led SEO” explore more advanced topics like optimizing for entities and aligning SEO with business goals.

Several books focus on specific areas:

  • “Local SEO Secrets” is a must-read if you’re targeting local customers.
  • “Ecommerce SEO Mastery” zeroes in on ecommerce SEO.
  • “The Link Building Book” is your starting point to master link building.

On the technical side, “Entity-Oriented Search” dives deep into semantic search and cutting-edge search engine tech. “How Google Works” gives you the inside scoop on Google’s mindset.

The key is picking books that match your skill level and areas of interest. Whether you want to learn SEO from scratch, level up your game, or specialize, there’s a book for you.

The Amazon links in this post are not affiliate links, and SEJ does not receive compensation when you click or make a purchase through these links.

More SEO & Marketing Books Worth Your Time:


Featured Image: PeopleImages.com – Yuri A/Shutterstock

Step-By-Step Guide To Earning Your Google Ads Certification via @sejournal, @coreydmorris

Getting Google Ads Certified is a great way to demonstrate a baseline learning effort and level of exposure to PPC and managing Google Ads.

Whether you’re coming out of school, entering a career that involves Google Ads, or simply want to learn, it is a great place to get started.

Some employees may list it as a minimum requirement on applications. Others will include it in onboarding and training. It can be a great place to start your own self-guided journey in less corporate environments or if you’re doing your own work to learn and level up.

Additionally, many agencies and organizations are part of the Google Partners program. Google Partners often must meet certain standards, such as maintaining different levels of badges or credentials across their teams.

One requirement is to have a certain number of connected accounts (strategists) certified, with certain numbers or minimums that need to be met in specific specialty areas (more on these later).

This article is about the individual certification (for professionals), so just note that it is important to make sure things get linked up properly with your company if you were asked to become certified for your company’s Google Partner program.

What Is Google Ads Certification?

Google Ads certification is a process by which Google recognizes marketers as experts in online advertising.

After passing Ads certification exams, individuals get a personalized certificate and – if affiliated with a company – can contribute to the company’s Google Partner credentials.

There have been a tremendous number of changes in Google Ads.

Google has increased the number of certification exam topics over the past couple of years, but in some cases, the rapid pace of Google’s platform changes hasn’t been maintained in the learning and exam content.

If you’re interested in learning more or taking your own steps toward Google Ads Certification – regardless of the reason or motivation – check out the four steps to work through the process and be prepared to dedicate some time to working through them.

How To Earn Your Google Ads Certification

Step 1: Get Started In Skillshop

Navigate to the Google Ads Certification platform within Skillshop.

In the top right corner, click Log In.

Now, we’re at a critical step right away. We want to ensure that the account you get certified through is the specific one you want to be certified. If this is your first time using Google’s Skillshop, you must create a new account.

Please read to the end of the details for this step before you start filling out the forms and taking any account linking steps.

Please note that if you have an existing account, you may still be required to do some new account linking or migration based on Google’s migration from skillshop.exceedlms.com to skillshop.docebosaas.com.

If you work for an agency or a company, you will likely be required to use your work email address.

Regardless of agency, corporate, or whatever status, you likely want to link your certification to the address you manage Google Ads to keep things simple and clean.

If you haven’t managed Google Ads yet and don’t have an account, you can easily create one here to get started.

If you’re a returning user, be careful to find your Skillshop profile and ensure your Google account is still properly linked so you don’t accidentally take exams in a new account versus recertifying your current account.

Again, you may have to perform additional linking and verification steps based on the migration of systems on Google’s end. Be mindful of that.

The account management piece can be confusing and frustrating as there are separate profiles yet linked accounts between this system and Google’s accounts and Ad management systems.

If you’re interested in having your certification count toward a Google Partners badge, be sure to link things properly using the company email address you use for managing ads for your Google Partner company.

If you’re interested, I encourage you to learn more about the Google Partners program details, requirements, and logistics for getting set up.

Please note that the certifications you need to be counted for Google Partners are more narrow and specific than those you need to be a certified Google Ads Professional.

Step 2: Select Your Exam

If needed, navigate back through Skillshop to the Google Ads Certifications again to arrive at the page with the list of exam topics.

You’ll find an intro page that provides background information to help you determine which certification is right for you and different categories or exam tiers as Google recommends.

Google <span class=

If your goal is simply to get certified, then you can follow the navigation to reach the page that is focused on the certification exams itself.

Google <span class=

Here, you can find the specific certification you want to start with and click on it.

Within the specific certification, read the overview info.

When you’re ready to dive in, click the Get Started button.

Step 3: Prepare For Exams

Google provides both basic educational info and more extensive training content.

The specific Google Ads certifications include:

  • AI-Powered Performance Ads Certification.
  • AI-Powered Shopping Ads Certification.
  • Google Ads – Measurement Certification.
  • Google Ads Apps Certification.
  • Google Ads Creative Certification.
  • Google Ads Display Certification.
  • Google Ads Search Certification.
  • Google Ads Video Certification.
  • Grow Offline Sales Certification.

If you’re brand new to Ads and the certification exams, I recommend starting with the Google Ads Search Certification.

Search ads are one of the fundamental and traditional types of ads from the Google Ads platform.

But if you are more focused on something like just shopping, then start there.

Or, if you’re brand new and are most interested in the newer AI-powered ads and functionality, skip right to that one, but know that you might need a little more training and ramp-up time to understand the AI aspects on top of some traditional concepts.

Training content is available and tied to each of the specific certifications.

When you click on any of them, you’ll have options to get started, including a quick knowledge assessment and other resources.

Google Ads Certification DetailsScreenshot from skillshop.docebosaas.com, June 2024

You’ll need to plan on investing at least a few hours to go through the training content specialization.

If you’ve been managing Ads campaigns or have deeper exposure, it’s still a good idea to go through the modules – even if you do it faster.

The sample questions are quite helpful; they are written in the same format as they appear on the actual exams.

This is especially important to note as with some of the recent rapid changes and features that have been rolled out into Google Ads, some of the exam content might be slightly (or more) dated than what you’re used to seeing in the platform on a daily basis.

Unless you have previously been certified and/or have moderate Ads experience, don’t skip the training content!

Step 4: Pass The Assessment

To become certified, you must pass the assessment in any of the respective certification specialties by achieving at least a minimum percentage of correct answers within the time allotted for the exam.

Note that you cannot pause the timer, so be sure that you’re able to dedicate the time required and can remove interruptions.

Your certification will then be awarded for that specific product focus area.

You can stop with one specialization or continue by going through additional specializations until you have mastered and achieved all of those relevant to your desired credentials.

If you’re an overachiever or love standardized tests, there’s nothing that says you can’t take them all.

Note that if you fail to pass an exam, you must wait one day before retaking that specific assessment again. That’s the only real penalty for not passing.

For all assessments you pass, which give you certifications, you will receive an email confirming your status at minimum. In the past, there have been badges and certificates to publicly display and download.

As things continue to change, though, I recommend keeping a digital record of your certifications. You can always go back into the dashboard to help show or prove that you passed and are certified if necessary.

The Google Ads Platform Is Ever-Changing

Whether you’re new to paid search ads through Google or have been managing ads for years and are just now exploring certification, I encourage you to spend some time with the steps I unpacked and see if you feel like it will be a worthwhile investment in your learning and personal credentialing.

As I mentioned earlier, be patient and know that there might be some disconnects between what you see in the exams versus in the platform itself as things are changing at a rapid pace with new features, interfaces, and ways that Google Ads works.

Regardless of your certification status, I want to encourage you on your journey with Google Ads and wish you happy and profitable days ahead for your business or organization!

More resources: 


Featured Image: Prostock-studio/Shutterstock

Mastering The Art Of In-House SEO [2024 Edition] via @sejournal, @Kevin_Indig

I’ve received so many questions about advancing an in-house career lately.

All answers can be found in an extensive guide I wrote in 2020. Since I have collected more experience working with some of the best tech companies in the world, I decided to spend another ~10 hours rewriting and updating this post. In my humble opinion, this is still the best in-house SEO guide on the web.

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In-house SEO is a skill you can learn and develop.

The most successful people I encountered had a strong sense for working on the right things, crisp communication skills and the ability to find solutions for important problems. They mastered skills to solve problems related to buy-in, resourcing, prioritization, and getting teams on the same page – no matter if they were managers or individual contributors.

Over my own +10-year in-house career at Atlassian, G2, and Shopify, I was able to climb the ranks from technical SEO expert to vice president. Along the way, I learned how to develop in-house skills and observed what great looks like from ultra-successful people.

The following collection of principles, frameworks, and experiences will tremendously shortcut your learning curve.

Don’t just take my word for it. This guide features generous input from:

The 5 Key Challenges Of In-House SEO

Being successful at in-house SEO all comes down to impact, and to make an impact, you need resources. The best plans, audits, and tricks don’t matter if you cannot execute them.

Jordan Silton:

The best in-house SEOs are able to influence and drive strategy. It’s no longer enough to do an SEO audit, keyword research or a competitive assessment and hand it over. This applies to agencies, too, the handover is a thing of the past. True progress and success in SEO today is a lot more about alignment and impact. More than ever, figuring out what to do is table stakes. Those that are successful get stuff done.

The biggest challenge in SEO is not knowing what to do but to get things done. The most successful companies ship, learn, and iterate fast to succeed with users and Google’s machine learning-driven algorithms.

Jackie Chu:

There are a lot of wins to being an in-house SEO, but you need to be just as mindful about growing your soft skills as your tech ones. Even if you’re somehow able to get huge wins without buy-in, if you don’t make it a priority to evangelize the team and your work it’s unlikely you will continue to find support in the company. And you’ll never get the chance to do edge SEO if your site isn’t even getting the basics right 🙂.

Getting resources like money and people to ship optimizations is a problem we can break down into five sub-problems:

1. Robust Business Cases

The number one thing (!) holding SEOs back from having an impact is making robust business cases for their recommendations.

SEOs commonly get too wrapped up in technical, nerdy details. Instead, they need to think like more product managers who talk to customers, prioritize features, and break their impact down all the way to revenue.

Twitter poll reveals the biggest perceived challenges with resourcing:

  • SEO isn’t a company priority
  • Leadership “doesn’t get it”
  • SEOs have a hard time showing value

But, the last point really hits the nail on the head: Almost any problem is SEO can be traced back to poor demonstration of ROI.

Early in my in-house career, I felt defensive when decision-makers wouldn’t fund my recommendations. “But it says to do this in the Google guidelines!” Later, I understood.

When I became a decision-maker with budget responsibility, I realized the importance of strong business cases to gain long-term trust and invest resources thoughtfully. It’s not just a tool for alignment but to double-check that you really thought things through.

The characteristics of a good SEO business case are:

  • Clarity about the problem you’re trying to solve and why it’s important.
  • Strong logic around issues and solutions.
  • Good reasons for working on this project at that time instead of something else.
  • A visible line from organic traffic to revenue.
  • A list of what’s needed to make it happen.
  • An action plan with timings.
  • Success criteria/metrics.

You can write business cases down into a written doc or spreadsheet, but they must answer the biggest questions.

Now, SEO is a complicated discipline between art and science. Its black-box nature and time to impact for some optimizations make projections difficult.

SEO A/B tests and measuring leading indicators (Googlebot server hits, impressions, ranks) can help increase confidence and gauge impact early. But it takes a lot of transparency about where recommendations come from and what to expect to create long-term trust.

A very elegant way to tackle big projects with high resource demands is to ship a small version manually.

If, for example, you need engineering and design resources to build lead generation tools, you could build and test an MVP with a turnkey third-party solution first. If the results are promising, you have a stronger base to ask for in-house resources.

Advice: Find a person who gets things done in the company and learn from them how to do it.

2. Business Model Differences

The type of site decides what resources you need and how you can make a business case.

Impact projections are easier for Aggregators and high-trafficked sites than Integrators since the former typically has a lot more pages and can get to test results faster.

An aggregator like G2, for example, has very different levers that are much more tied to the product than marketing. An Integrator like Ramp, on the other hand, needs mostly marketing resources to drive impact.

Aggregators can leverage the power of network effects that result from consolidating demand. They benefit from aggregated instead of self-created “inventory”: products, users, businesses, or ads. That lends itself to technical SEO and product-led growth loops, as I describe in How Social Networks Drive Billions of Search Visits with SEO.

Working for an integrator, you have to either pick a company to work for that has strong buy-in with SEO or be strategic in how you prioritize and sequence projects.

You cannot change the nature of growth levers, but you can create trust with results by targeting low-hanging fruit and high-confidence projects.

The more results you deliver, the more leeway you get on time-to-results. That’s why shipping optimizations with a fast and strong impact first is a smart idea.

The way you “enter” a company also makes a big difference. If you can prove your ability to drive results within your first 30 days, the rest of your tenure goes that much smoother.

Jackie Chu:

Even outside of your SEO growth work, you do a considerable amount of SEO defense work that’s spent guard-railing things like new product launches, migrations, or rebranding. You have to be a strong communicator to fairly articulate tradeoffs that are being made while striving to maintain rapport and a good relationship with your peers.

When I see in-house SEOs struggle, they’re sadly often right about the SEO problem, and the real problem is they’re struggling with resourcing, buy-in, and prioritization. This is where being a strong communicator and storyteller is especially helpful – to help de-escalate the inevitable points of conflict that occur between teams working on the same project with different incentives.

Companies selling products with large contract values often rely on human input for attribution and take months to close deals, which can blur the impact of SEO.

Along the way, leads can have many touchpoints across paid and organic channels with a company. Since paid teams have better data (e.g., keyword referrers) and faster feedback loops, they often overpower revenue attribution.

Comparing the last with the first touch can reveal eye-opening differences in revenue attribution and show how important it is to choose the right model.

Overindexing on advertising can cost a company a lot of money if the same results would come in with much lower spend. But you have to show that story in conversion and spend data to convince stakeholders.

Another solution can be to frame SEO as a brand marketing channel that drives exposure instead of direct revenue or focus on revenue contribution/margin instead of relative revenue. A different way to look at SEO can help decision-makers justify the investment.

Advice: Lean into technical SEO when working at an aggregator and content marketing for an Integrator.

3. Slow And Fuzzy Impact

Some optimizations have a slow and broad impact over time, making it harder to attribute a dollar value.

For example, we all know building a strong brand is important for SEO, but there are so many things involved that it’s next to impossible to make a business case for it.

The most important questions to navigate varying time-to-impact are:

  • How easily can you test the optimization on a small scale?
  • Across how many pages can you scale the optimization without manual effort?
  • Has a competitor done something similar?
  • How hard is the optimization to implement?

The longer something takes and the harder it is to implement, the lower you should generally prioritize it unless it has a very high traffic impact and you have lots of leverage to ship it.

Advice: Strong storytelling skills can get buy-in despite blurry numbers. Decision-makers respond strongly to stakes – the consequences of not doing something.

Being able to paint a picture of the risk can open doors, but they quickly close when things don’t work out. So, you better have a way to show that your suggestion helped.

Jackie Chu:

Having strong soft skills around leadership, storytelling and executive presence are critical to an in-house SEO’s success. The reality is a lot of times, enterprise sites are really not even doing the basics correctly, and that’s because getting something seemingly ‘small’ like title tags, or hreflang changed at scale can be a significant investment when you consider things like having multiple services, translation needs, surface area owners, legal considerations and more.

4. Weak Social Capital

Credibility, likeability, and respect matter when working with humans. People are more likely to trust your recommendations when you have a proven track record or respect from important people at the company.

Weak social capital in the form of favors and how well people perceive you, in general, has an impact on your ability to ship as well.

Matt Howell-Barby:

Here’s the thing… it doesn’t matter if you have the correct solution to a problem. What matters most is that you know how to sell the idea internally, get the resources you need to support the solution, and how (and when) to use leverage you have in the process. The last part of this is particularly important.

Advice: Find out who holds power in the company, learn what they need, and help them get it. Sometimes, it’s non-craft-specific things like finding a great candidate for a key role or contacts at another company. Other times, it’s an opportunity or risk a person or team wasn’t aware of previously.

Jordan Silton:

The best in-house SEOs are well-liked and pulled into initiatives because people like to work with them. It’s not enough to be the smartest person in the room, or the “expert”, or a technical superstar.

In-house SEO is about being part of a team. You can make yourself a checkpoint or gate to ensure everything is above board, but that slows things down and doesn’t accelerate progress. Success is how much you can accomplish, not how many mistakes you can catch.

Build strong relationships with the leaders of those teams. Meet for coffee or lunch, understand who they are, and talk about their goals.

Some call it “playing the game,” but I think it’s simply about building genuine relationships and working toward a common goal.

Matt Barby:

One of the ways that I see many people inside companies going wrong (and then often feeling frustrated) is that they choose the wrong hill to die on. Sometimes you have to let your idea die in order to build some leverage that you can use elsewhere. Any time you use your influence and accumulated leverage to get something you need, you need to either focus on building more for the future or be ok with passing on some other things you need.

If you’ve ever looked at someone in a senior management position and wondered, ‘how did this person get to where they are? I know so much more than they do!’… Well, the likelihood is that they’re much better at selling than you are. No matter what role you’re operating in within a company, you need to be a salesperson; the difference between this and a client-facing role where you’re actually selling an idea to an external client is that you’re selling to your peers. Learn this and you’ll get far.

SEO teams often lack resources when they live under marketing, while engineering teams live under product.

For most companies, SEO under marketing makes sense because they drive SEO with self-generated content and tools (Integrators).

But, SEO has to be in the product org at Aggregators for maximal impact since the business impact of SEO is proportional to the number of indexable pages on a domain.

Product-led growth companies, which are always Aggregators, should push for growth teams with SEOs under product. Sales-driven companies should use content marketing or a hybrid approach.

Igal Stolpner:

The key to success as an inhouse SEO is becoming part of the process. In most companies, Product or R&D are running the roadmap. As an in-house SEO, you want to make sure that you are right in the middle of that process and that no significant changes or launches are going over your head.

Advice: Go on an education tour across the company, especially for teams you depend on.

When I was part of Atlassian, I realized I’d never have enough resources to do all the things I wanted.

So, I ran workshops with engineers, designers, and content creators to show them how little changes in their work can make an impact.

I shared SEO checklists, presented at all-hands, and kept beating the SEO drum. I wrote a lot of internal documentation in Confluence (our “wiki”), so people have reference material and can learn at their own pace.

Most importantly, I tracked results and showed them to the people who drove them. This kind of feedback loop motivates and builds an appetite for more.

In-House And Agency SEO Are Different Games

The biggest difference between agency and in-house work is the scope.

In agencies, you go broad. Inhouse, you go deep.

Agency work exposes you to many sites and problems. It’s a great point to start an SEO career because you get such a good grasp of various issues, industries, and companies.

The challenges are winning clients, managing accounts, and getting clients to implement your recommendations. What clients want and what they need are not always the same, which you need to juggle.

In-house, you focus on a single site (maybe a few) and deeply immerse yourself in the product and market. You develop vertical expertise and own a bigger part of the process. The challenges are overcoming red tape, getting resources, and prioritizing the right work.

The part that will follow you on both sides is pitching and selling. You either pitch a client or your boss. So, you might as well get good at it. Keep this in mind because it will come back over and over in this guide.

Matt Howell-Barby:

Working in-house is very different to working agency-side. Similarly, working at a 40 person startup is a world away from a 4,000 employee enterprise org. That said, there are some common truths that apply.

Transitioning

When transitioning from agency to in-house, two traps to avoid are waiting for approval and execution speed.

Consultants need to be very transparent with their work and bill by the hour, but in-house work takes faster execution and decision-making.

Inhouse, you need to ship projects end-to-end, while agency consultants switch focus once recommendations are packaged and delivered. Many consultants experience a “culture shock” when switching to an in-house role.

In-House SEO As A Manager Vs. IC

Your experience and focus point vary based on whether you have management responsibility or not.

Oftentimes, your career will lead you from individual contributor (IC) to manager. With that jump, your in-house experience changes tremendously.

Jordan Silton:

Not every in-house SEO role is the same. Some are truly individual contributor technical analyst roles that are similar to agency life. Others are closer to product managers and are embedded with engineers on agile/scrum teams.

Still others are more senior and strategic and need to be able to influence across the organization well beyond product and marketing teams. And finally there are lots of content roles that sometimes are connecting and other times are quite separate from technical in-house teams. In house SEO is not one thing.

One of the most important skills for contributors is working on the right projects and doing good work.

It’s easy to have too much on your plate if you don’t push back. But pushing back elegantly is a skill in itself.

Share your priorities with your manager and let them redefine them instead of saying yes to everything. Hold them accountable for giving you impactful projects you can build your career on.

Not every task has to be exciting, but a big part of tour work should clearly ladder up to strategically important initiatives.

Managers, on the other hand, need leadership and management skills.

Leadership is the art of persuading people to do something. You don’t need to have direct reports to demonstrate this skill, by the way. Management is the process of setting the right goals, hiring the right people, and executing well.

At Shopify, we used a framework to collect the main tasks of managers:

  • Aim -> strategy.
  • Assemble -> hiring.
  • Achieve -> execution.

Keep in mind that not everyone is cut out or wants to be a manager. I have promoted several contributors to managers who regretted their choice shortly after. The best companies open contributor tracks up to the highest levels and define clear career paths.

The idea of internal advocacy work is to educate and motivate people so well about SEO they want to contribute. Advocacy is a hard but effective way to scale SEO throughout a company without a large team.

Positively reinforce contributions from outside the SEO team with recognition on messengers, email, or internal wikis to incentivize more “good” behavior.

At Atlassian, we had the saying, “Do good work and talk about it.”

A big part of advocacy is regular and irregular progress updates.

  • Weekly reports with progress updates for close stakeholders and monthly reports for broader organization members create alignment and spark questions.
  • Ad-hoc memos with insights that benefit the whole company invite others to problem-solve with you.
  • Annual or semi-annual reports with state-of-SEO overview can set the tone for future strategies and address decision-makers at a time they think about budget and resource allocation. Include broad trends, call out teams and individuals who support SEO and highlight threats. Release annual reports in time for (next year) planning.

Bottom Line: Ship Career-Making Projects

In-house SEO is a skill you can improve by deflecting distractions, being thoughtful about your (meta) work outside the craft work, and working on company-making projects.

Some projects that made my (inhouse) career:

  • Turning the organic traffic trend on Dailymotion around.
  • Countless migrations, kickstarting a community, growing blog traffic, and growing the third-party app marketplace at Atlassian.
  • Landing several big bets that grew organic traffic and hiring an A-class team at G2.
  • Restructuring the SEO org, bringing on a-class talent, and unifying domains at Shopify.

Luck certainly plays a role, but it’s even more important to keep an eye out for big, promising projects and fully lean into them. None of those projects would have mattered on paper. They only mattered because they shipped.

Of course, I worked on many projects that didn’t work out and failed many times.


Featured Image: Paulo Bobita/Search Engine Journal

Why EQ Is Important At Work (And In SEO)

Emotional intelligence (EQ) is important in our work and personal lives. It helps us manage and resolve conflict and support others with empathy, which in turn helps us build stronger relationships with others.

EQ also helps us accept and deliver criticism calmly and be comfortable saying no, which are valuable skills we need at work.

But how does this fit in with SEO?

We work with and manage people from different backgrounds and cultures globally on a remote basis across many time zones, so delivering the goals set by different stakeholders can be difficult.

In SEO, we often work across disciplines, such as working with designers and developers. Every team has different key performance indicators (KPIs) and this requires negotiation.

It is important to understand others and communicate effectively so we can work towards the same goal.

Emotional intelligence helps us to better communicate and work together.

Being able to say “no” is also very important in SEO, as sometimes you may be the only SEO professional in the company and be expected to do many aspects of SEO.

Others might assume you will do technical support, content writing, strategy, and be a GA4 expert. This is unrealistic and will lead to you being overwhelmed and not reaching your KPIs.

What Is EQ?

EQ, also known as emotional intelligence, is how we handle our own emotions and perceive the emotions of others. It was first coined by psychologists Peter Salovey and John D. Mayer in 1990.

EQ is the:

“Ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.”

The primary components of EQ are:

  • Perceiving emotions.
  • Reasoning with emotions.
  • Understanding emotions.
  • Managing emotions.

Daniel Goleman revolutionized how we think about intelligence. He pioneered the idea that emotional intelligence is more important than IQ.

Prior to his book Emotional Intelligence: Why It Can Matter More Than IQ, IQ was always seen as more important.

Published in 1995, it was a best seller for a year and a half and has been translated into 40 different languages.

There Are 5 Elements Of EQ

  • Self-awareness.
  • Self-regulation.
  • Motivation.
  • Empathy.
  • Social Skills.

Self-Awareness

This involves knowing and understanding one’s own emotions and recognizing their impact on yourself and those around you.

It means understanding one’s own strengths and limits. When someone is able to recognize and understand their own feelings and emotions, they can understand others.

When we apply this to SEO, we should be able to recognize the different areas of SEO we know well and those where we need more support.

For example, if an SEO director does not grasp technical SEO well and does not admit they need help, they may be more defensive when talking to the development team.

Instead, they should ask the development team to explain in layman’s terms how to resolve a technical problem, and they could then learn from that.

This means the SEO director may end up having a difficult relationship with the development team, and technical changes may take longer.

Self-Regulation

Self-regulation is controlling one’s own behavior and emotions. It involves pausing between a feeling and an action.

It is about taking the time to think things through, make a plan, wait patiently, and then act. Often, children struggle with these behaviors, but surprisingly, many adults do too.

Motivation

This is the ability to self-motivate and not rely on external praise or rewards.

People with high motivation can focus on achieving internal or self-gratification, and they tend to be more committed and goal-focused than those who want constant praise and reassurance.

At work, there may be some team members who are only motivated if their manager praises them for their work. If many different teams are collaborating on a project and the KPIs do not align with those their manager gave them, they may be less likely to want to work on that task.

Being aware of these people in the team will help address these issues and find common KPIs that all will be happy to work towards.

Empathy

Empathy means being a good listener and slow to judge.

Those with empathy are less likely to be self-centered. They can recognize and understand how others are feeling and consider those feelings before responding in social situations.

Empathy also allows an individual to understand the dynamics that influence relationships, both personal and in the workplace.

Empathy is one of the most important leadership skills.

When building and running a team, especially in SEO, where there are different job roles such as developer, content creator, SEO specialist, and UX designer, it is important to set time aside in one-to-ones to discuss how employees are feeling at work.

Are they valued, do they feel they are being listened to, are they confused with the updates in search, do they have enough support? Empathy is also crucial when hiring especially when hiring remotely and to work in a remote team.

Social Skills

Those with great social skills find it easy to collaborate with others, and they tend to be great leaders.

They are able to manage the emotions of others through emotional understanding, and they can use this to build rapport and connect with others.

They are active listeners and are aware of nonverbal communication.

The (EI) Model

Daniel breaks the above into 12 essential competencies.

The Daniel Goleman Emotional Intelligence (EI) Model is shown below. His course helps individuals become better selves, great leaders, and build high-performance teams.

Read more details about Daniel Goleman’s framework.

Four Domains and Twelve CompetenciesImage from Daniel Goleman, May 2024

Why Is EQ Important?

There are numerous reasons:

Other reasons EQ is important is that it also impacts one’s physical health and mental health.

Physical Health

High levels of stress leads to increased blood pressure which then suppresses the immune system. This can result in being run down and so more susceptible to colds.

A suppressed immune system can lead to an increased risk of heart attack and stress can contribute to infertility. Stress also speeds up the aging process and affects mental health.

Mental Health

Uncontrolled emotions and stress can impact mental health. This then leads to anxiety and depression.

This means that a person is unable to form strong relationships, which in turn leads to loneliness and isolation which is not good for one’s mental health.

Why Is EQ Important For SEO?

When working to gain exposure for a brand, you message and connect with journalists. You reach out to them, have conversations about your brand, and build relationships.

EQ is an integral part of forming relationships and people want to work with those who they like.

Empathy is putting oneself in other shoes. When selling in SEO to the C-Suite to get buy-in, many may not understand it and only want to know about the revenue figure.

Therefore, it is important to understand the board’s KPIs, show them the data they want, and explain how SEO impacts their bottom line.

Without EQ, you would not know what the board is looking for, and you may not get their buy-in for key SEO projects.

Difference Between Low EQ And High EQ

Have you ever noticed some bosses (or colleagues) fly off the handle when you have not done exactly what they wanted? Or maybe they get annoyed if you do not answer them in a succinct manner.

They have not learned to control their emotions.

Below is a comparison to see a top-line view of the difference between those with low EQ and those with high EQ.

Those With Low EQ

  • Become upset easily.
  • Emotional outbursts (overwhelmed by emotions).
  • Do not listen to others.
  • Blame others for their problems.
  • Behave insensitively.
  • Feel misunderstood.
  • Struggle to make long-term relationships (have few close friends).
  • Have problems being assertive.

Those With High EQ

  • Remain calm and composed even during stressful situations.
  • Can handle difficult people with tact.
  • Forgive and forget (do not hold a grudge).
  • Influence others towards a common goal (even if not a leader).
  • Great team player (you want to work with them).
  • Understand the links between their emotions and how they behave.
  • Help others.

Test Your Own EQ

It is very important to know one’s own EQ, then we can start to be self-aware and build on this.

Once we are aware of our own emotions, we can start understanding others and react better in work and social situations.

Emotional intelligence has a positive correlation with success, both individually and in a team (for example, at work).

These sites offer free EQ tests:

This post cannot go into too much detail about the different types of tests.

However, please refer to this site, which has a list of here are many paid tests to learn more about EQ.

I highly recommend that all SEO teams have their staff take the EQ test and then share some of the insights and discoveries from it in a follow-up team meeting.

In one-to-ones, share the results only if you feel comfortable, and then try and align your own personal development plan to these.

How To Improve One’s EQ

These are a few ways to improve one’s emotional intelligence, but please note I am not a psychologist. I am sharing tips from what I have read and experienced.

Self-Aware And Self-Control

It is important to be aware of one’s own feelings and emotions. Once one understands these, one can recognize them in others.

Listen to yourself. When in a stressful situation, what are your emotions? How do you normally respond? How could you respond better?

We are sometimes too busy to sit back and listen to ourselves and take note of how we’re feeling.

A good way to understand your emotions is to keep a journal and write down your feelings every day.

Empathy

To improve one’s own EQ, try to put yourself in someone else’s shoes. Consider how others feel (please note that this is different from sympathy).

Especially as a team leader, find out if there are any key issues from the team, and ask them about their goals.

Find out how you relate to others by getting 180 feedback and having those deeper conversations with key colleagues, not just the “How was your week?”

For example, if you are a team leader or manager, ask thoughtful and provocative questions such as:

“How was the week? I appreciate there were some major updates in SEO and the clients were asking a lot of questions. Let’s sit down and prep for the client meeting on Monday.”

This will show that you genuinely care about your employees and you want to help them with the work.

Mindfulness

Practice this by fully focusing on the moment – not taking photos and tweeting or posting on social media. Enjoy the moment.

Do not think about the past or the future or worry about what may or may not happen. Some people practice meditation and breathing techniques.

If all the above is too much, I strongly recommend starting with active listening when you are next at work:

Active Listening Tips

  • Take note of how long you are speaking vs others in a call.
  • Listen to what is not being said – this is particularly true in team and client meetings.
  • Be present when the other person is talking; this is a two-way dialogue.
  • Do not interrupt to give your opinion – let them finish what they are saying or asking.
  • Listen to the tone of voice and emotions, what is the body language? For example, how is the client reacting to the quarterly results report in the meeting?
  • Are you building the other person’s self-esteem by asking deeper questions? Are you confirming what they are saying?
  • Are you present? Or do you just want to push out your agenda?
  • Or are you sitting quietly, waiting for the meeting to be over?

Do not drown in your emotions; be aware of them, then control and manage them.

Communicate better with others, try and understand their perspectives, and be a better collaborator.

This will help build long-lasting relationships both at work and in one’s personal life.

More resources:


Featured Image: Jo Juliana Turnbull

Becoming An SEO Consultant: Skills, Career Outlook & Tips For Success via @sejournal, @HelenPollitt1

An SEO consultant is a specialist in search engine optimization who works outside of typical contracted employment.

For instance, they may be freelancers who work with their own clients or within an existing team but not as employees.

They might be responsible for a variety of tasks from pitching and closing to contract negotiations, as well as SEO.

And while there are some advantages to having a varie

What are the primary tasks of an SEO consultant?

An SEO consultant is responsible for a variety of tasks. These include optimizing websites to enhance their visibility in search engines, managing budgets, and negotiating contracts. Consultants may work independently with their own clients or integrate with existing teams for specific projects. Beyond SEO, they handle client relationships, propose and close deals, and ensure legal and financial compliance.

What are the pros and cons of working as a freelance SEO consultant?

Working as a freelance SEO consultant has both advantages and disadvantages. On the pro side, consultants enjoy flexibility in choosing the projects and clients they work with and have the freedom to set their own fees. However, the drawbacks include financial instability, managing all business-related expenses, and the need for effective self-marketing. Consultants must also handle all legal and financial obligations on their own.

Which essential skills are necessary for becoming a successful SEO consultant?

A successful SEO consultant must possess several key skills beyond SEO expertise:

  • Time Management: Balancing multiple projects and administrative tasks.
  • Budget Management: Handling unforeseen costs and ensuring profitable operations.
  • Pitching and Closing: Marketing oneself effectively to win new clients.
  • Contract Negotiations: Navigating contracts with potential clients and agreeing on terms.
  • Stakeholder Management: Managing relationships with clients and other professionals smoothly.

ty of tasks and the freedom to take on only the projects you want, SEO consulting also has its drawbacks.

This column will help you understand what to expect before choosing a career as an SEO consultant.

Are SEO Consultants Employed Or Freelance?

In the U.K., the answer gets slightly more complicated. The term “SEO consultant” can also describe the job title of an employed SEO that doesn’t really denote seniority or management responsibilities.

Like “SEO specialist” or “SEO advisor.”

This might also be how freelancers with side hustles and full-time jobs describe themselves.

It does, however, also mean an independent contractor like in the U.S.

Projects vs. Multiple Clients

An SEO consultant might choose to work with their own clients and the only person working on their SEO.

They might also choose to take contracts that embed them within an existing team, like joining as additional support to an enterprise SEO team.

Running Your Own Business

The key difference between a career as an SEO consultant and any other type of SEO job is that you will be running your own business.

As an independent contractor, you manage your contracts, pitching, and financial/tax obligations.

Essential Skills

What essential skills do you need to be a successful SEO consultant beyond being a good SEO professional?

Below is an overview of the basic skills for thriving as an independent SEO contractor, other than on-page, technical, and off-site SEO.

Budget Management

You may be used to managing a budget in your employed role to make sure clients’ hours were filled or checking profit and loss for your department.

However, additional, unforeseen costs can crop up when working as a freelancer.

That means you need to be able to manage a budget quickly, or there won’t be enough money left over at the end of each month for you to take home a wage.

There may be ad-hoc costs, such as initial legal advice, and ongoing costs like retaining an accountant.

Any marketing collateral, the cost of hosting and developing a website, those fancy tools we all love to use. You will entirely pay for them.

Without the deep pockets of an agency or brand behind you, all your business expenses will come from the money you have managed to earn as a consultant.

Time Management

Although any job requires a degree of time management, being an SEO consultant means spinning many plates at once.

There is also a lack of structure, support, and resources with an employed role.

Due to this, time management is an ever more important skill.

There will be immoveable business deadlines like legal and financial requirements and calls with stakeholders that other team members can’t cover in your absence.

Getting your invoices out on time could be most important for your longevity as a consultant.

The amount of admin that you need to find time for will increase. You will need to sort through receipts and update budgeting software.

You will need to submit financial details to make your own payroll. Then there are the emails and meetings.

No matter how many you had as an employed SEO, expect a lot as a consultant.

To be successful, you will need to be very adept at planning your time.

Pitching And Closing

From marketing your skills to pitching and closing a new client, you will need to be able to manage the entire cycle of winning new work.

There won’t be a business development team supporting you, so you may need to brush up on your persuasive skills.

Although you are an SEO by trade, I can tell you from first-hand experience that few of your business leads will come through your website even if you rank first for “SEO consultant” in your area.

You will also need to become an expert at marketing yourself in other ways.

Helen Pollitt shares tips for becoming an SEO consultant.

That means picking up potential client leads through social media, events, and word of mouth.

Not only will you need to source potential client leads, but you will also need to effectively convert them. That means working on pitch decks, negotiating fees, and securing sign-off.

Contract Negotiations

Although you may have a standard contract template, expect prospective clients to go through it with a fine-tooth comb.

This might also extend to your pricing proposal and service level agreement.

A part of being an SEO contractor is the need to be able to negotiate contracts.

There may be an expectation of a certain level of compromise, especially if you want to work with smaller businesses with limited budgets.

When looking long-term at the next six to 12 months of your proposed contract, you will need to be able to predict how those compromises might affect your profit and quality of life.

A client may want you to work your proposed hours for less money, which brings down your average rate.

They might also expect you to respond to emails outside of your proposed working hours.

Although it might seem tempting to agree to these altered terms to secure the revenue, but long-term, it might not be beneficial for the growth of your business.

Understanding Of Financial And Legal Responsibilities

Being an SEO consultant means being your own boss, owning your own business, and the excitement and freedom it brings.

However, it also means being solely responsible for ensuring you are in full legal compliance.

This means understanding which business laws apply to you in your state or country, but also, if you have clients elsewhere in the world, understanding how their laws affect you.

For instance, the GDPR (General Data Protection Regulations) in Europe governs personal data control.

Even if you are not based in Europe, you may be subject to these rules if your clients are.

How you store information about your clients will need to comply with these regulations.

Being a consultant means no one is above you to take on this responsibility.

It’s all yours. You may be able to afford advice from lawyers or accountants to help you make informed decisions, but the ramifications are all on you if they advise you poorly.

Stakeholder Management

Another essential skill is good stakeholder management.

This includes communicating deadlines, chasing for invoice payments, and ensuring client expectations align.

When you are a consultant, your stakeholders aren’t just your clients.

They are your accountants, lawyers, suppliers, and other consultants you’re partnering with.

In a larger business, these stakeholders tend to communicate with various team members; the finance department, the CEO, the marketing team, and the account managers.

As a freelancer, you are the only point of contact.

The needs of a client versus your accountant’s needs are very different, but will both need prioritizing.

Learning to manage a wider range of stakeholders than you’re used to will greatly improve your success as an SEO consultant.

Fitting In With Teams Quickly

You will not be afforded a long onboarding period as an SEO consultant.

You will have to show value to your clients from day one. This can be a tricky skill to develop.

There will be an expectation that you can drive return on investment straight away, although you will need to learn their processes, procedures, product, and industry.

It is not just about understanding the business; you need to get on reasonably well with your new colleagues.

When working closely with other members of your client’s team, what they think of your work ethic and personality may well impact the length and recurrence of your contract.

Demonstrating ROI

When you join a new company as an employee, you will likely have a probation period – a few weeks to months where the company assesses your fit and competency.

If done well, it will be a time when you can work with your manager to fill any gaps in your knowledge and develop a training plan to make sure you are off to a great start in the company.

As a freelance SEO, you won’t get this.

Instead, you may have a break clause in your contract or simply the option for a client to cancel their recurring monthly contract if they don’t like your work.

A skill you will need to develop early on as an SEO consultant is demonstrating the return on investment of working with you.

This means understanding exactly what you are expected to deliver and making sure it is reasonable.

From there, you will need to report back on your success against these objectives.

Resilience

PsychologyToday defines resilience as “the psychological quality that allows some people to be knocked down by life’s adversities and come back at least as strong as before” and is a skill to cultivate.

Being a consultant can be galling.

One month you might have so much work to do that you wonder when sleep will be an option.

Others, you’re nervously staring at your emails, willing a proposal acceptance to come through.

Stability in the flow of work you win can be slow to build.

Then, overnight, a global pandemic can cause it all to dry up. One thing you tend to be short on as a contract SEO is certainty.

A vital skill for an SEO consultant is resilience.

Getting back up when a client unexpectedly ends their contract or there is a conflict with a competitor, is challenging.

Even when everything is going well, there will be the ever-present need to chase invoices that are 60 days overdue.

It can sometimes feel like an uphill battle.

Personal Branding

There is an element of an SEO consultant not only selling their services but also selling the dream of working with them personally.

As a consultant, you will be in a similar position to going for a job interview each time you pitch for work. Your client will need to believe that you are the best candidate for the job.

This may start well in advance of a pitch meeting.

The ideal for many consultants is that they become so well respected in the industry that word of mouth generates leads for them.

Rather than spending a lot of time and energy on marketing, they have clients approaching them.

Some of the most successful SEO consultants have chosen an industry and become experts.

By doing so, they can choose who they work with and charge fees that reflect the value they bring.

If you are looking to become an SEO consultant, it can help to understand your local market, the needs of the businesses who may work with you, and what you can do to be most attractive to them.

This might mean finding a niche and sticking to it for your market. It might mean going after smaller businesses that need the full range of SEO support.

Whatever you want to achieve as a consultant, you will need to be good at presenting your knowledge, skills, and value beyond the initial meeting with a prospect.

Salary Expectations

You may have a pretty good idea of what salaries look like in your country and region, but what about rates for SEO contractors?

Recently, Search Engine Journal conducted a salary survey looking at data points from the SEO industry.

The findings for freelance professionals were particularly interesting.

Search Engine Journal found that SEO freelance consultants earned less than $34,000 per annum on average.

The survey respondents who identified themselves as freelancers overwhelmingly had fewer than two years of experience. This will have heavily skewed their earnings.

With this in mind, take the average reported salary of an SEO consultant with a pinch of salt.

Yours may well be higher depending on location, years of experience, and specialisms.

In the U.K., Glassdoor reports that an SEO freelancer can make £31,540 per year (approximately $41,000).

What you choose to charge per project or per hour will greatly impact how much you take home each year.

You also need to consider how many hours you want to work each week. Together this will help you to identify how much you may be able to earn in a year if your client load is full.

Additional Costs

It is important to remember that you will also need to deduct the costs of running your business from your net earnings.

This may include items from networking group membership to tax and insurance.

Helpful Certifications And Experience

One of the great things about getting into a career in SEO is that there are very low barriers to entry.

There is no university degree you must have or governing body you are expected to be a part of.

On the flip side, there is little for prospective clients to use to measure how good an SEO you are.

Because of this lack of regulation in the industry, there are no standard certificates or qualifications to prove your competency.

Instead, you may need to demonstrate your expertise to prospective clients in other ways.

Helen Pollitt on selling yourself as an SEO consultant.

Demonstrable Experience

Your most obvious way to denote that you are an expert in your field is by showing your experience.

Unfortunately, many clients may equate experience with years in the industry. This isn’t always the case.

Experience With Specific Projects

A consultant may have carried out 20 website migrations during their three years in the industry because they worked at an SEO agency.

Another contractor may have only carried out one during their five years in the industry because they worked in-house for one brand.

A client looking for SEO support for their upcoming website migration might look more favorably at a consultant who has worked for five years in the industry.

They may wrongly believe more years of experience equals better performance.

If you are looking to pitch for a website migration project, as an SEO consultant, you will need to be able to show your specific experience with the facets of SEO the project will rely upon.

Industry-Specific Experience

Another aspect of your experience you will need to showcase is the industries you have worked in.

For some clients, knowing that their consultant understands their market, consumers and products will be paramount.

If you have worked across various industries, highlight them in your marketing and pitching material.

If you have worked within a limited range of verticals, you can speak more about the depth of experience.

You may benefit from showing that you have a wealth of knowledge about those particular industries that would make your learning curve with a new client quick and minimal.

Enough Experience

If you have been around the SEO industry for a while, you will likely have come across forums and threads where inexperienced SEO specialists have landed their first client and are now asking veterans how to do SEO.

This is not a situation that you will benefit from being in.

If you manage to land a client whose SEO needs are greater than you can meet, it will likely cause stress on both sides.

As a consultant, you will need to learn to identify the scope of a potential project quickly and decide if you have sufficient knowledge and experience to manage it.

Awards

As mentioned, no governing body oversees SEO practice, which can validate a consultant’s ability to carry out SEO.

However, there are many award shows and programs that serve in some way as a proxy for this.

The validity of awards is a hotly debated topic in SEO circles.

However, winning one does show that you have been independently judged as carrying out work to a high and impactful standard.

Case Studies

Giving examples of previous work in the form of case studies can help prospective clients to feel confident in your abilities.

It can sometimes be tricky to get sign-off from previous clients to use their data, so you may need to obfuscate it slightly.

Make sure you have permission to share any details, especially if it is from work you did before you became a consultant!

Recommendations And References

Just like you might need to provide for a newly employed role, having referees available to prospective clients can help them to understand what it will be like working with you.

Having a couple of current or previous clients happy to provide references can benefit a consultant.

Platforms like LinkedIn also allow you to request and receive recommendations that can go a long way to instilling trust in your work.

Additionally, although not as impartial, written recommendations on your own website may help convert prospective clients.

Certifications

Although there is no commonly accepted SEO qualification, several tools, agencies, and organizations offer certification in search.

Choosing to undertake their training and examination to receive a certification might seem redundant if you have been in the industry for many years, but it can help prove that your knowledge is current and your understanding reaches a standard.

Additionally, certifications in adjacent areas like analytics, data science, and programming can all help to demonstrate your particular skill set.

Consider certifications in specific SEO and analytics-focused tools.

These can show clients you can use their tool-stack without additional training.

Who Hires SEO Consultants And Why?

There are many types of organizations that would contract SEO consultants. It may be their only SEO resource or to complement an existing team or roster of freelancers.

Small Businesses

Small businesses that can’t afford their own internal resource will often reach out to SEO consultants.

SEO consultants often have lower overheads than agencies and may be cheaper to work with. This can be an appealing alternative to cash-strapped organizations.

Rounding Out A Team

Brands with an existing SEO team may use contractors to bolster their resources or fill a specific skill gap.

For instance, a brand looking to appear in Google Discovery for the first time may want outside advice on how best to do that if their internal team has no experience with it.

Filling A Temporary Gap

There may be a need to increase resources during busier seasons or to cover an extended leave of existing employees.

If an employee leaves the organization, a consultant might fill the gap while hiring a replacement.

Whitelabel

Some agencies may not have SEO provisions but want to partner with a consultant to offer that service to existing clients.

They may also want to test the water of how adding SEO to their services will work before hiring an employee to cover it.

Consultants can offer support without the cost of hiring, training, and employee benefits.

Assisting Agencies

Similar to brands that require temporary help in busier seasons, agencies might require an additional person in their team to bridge employee leave, skills gaps or to consult on specific industry projects.

Agencies can often offer repeat work for consultants for this reason.

Support With Hiring

A very niche project you might find yourself available to do as an SEO consultant is that of hiring support.

So rather than filling a skills gap yourself, you may be a consultant on the hiring of employed SEO professionals.

For organizations with no, or very junior, SEO teams, it can be difficult for the hiring manager to know enough about SEO to make a wise decision.

Consultants can bring their expertise to the recruitment process.

They might also recommend a job description, review CVs, and even conduct interviews.

Setting Up A Department

Along with helping with recruitment, SEO contractors might also help create a department from scratch.

This can be the case when a team is needed, but hiring talent at a senior level is proving difficult or too slow.

The SEO contractor might help create the department and potentially lead it until a permanent senior hire.

Considerations For Becoming An SEO Consultant

Ultimately, there is a lot to consider when moving from employed to contract work. It can be an exciting and liberating move, but it also risks.

No Boss

When you become an SEO consultant, you will trade the structure of a corporate world for the freedom of being independent.

That includes no longer having a manager.

Pros:

  • You are the boss! You get to make decisions that previously would be gatekept by your employer or more senior team members. Now, you are free to make those decisions yourself.
  • There is no one to disagree with your decisions or to say “no” to them. If you think something is worth trying, you do not need to get sign-off from a superior.

Cons:

  • You now have lots of bosses. It’s been said that moving to freelance means going from one boss to every client and stakeholder, essentially being your boss. They can still say no to you. You have more freedom to walk away from the project, but ultimately, you will need to concede sometimes if you want to earn money.

Legal And Financial Implications

You will need to follow laws, taxes to pay, and additional costs to being a consultant that you will need to be aware of.

All of this may affect your finances.

Pros:

  • Any money you make is for you to decide what to do with. The harder and smarter you work, the more you can be rewarded financially. No paying for your boss’s Tesla!
  • You have the freedom to be generous with your money. Your business can offer discounts for charities and free training for schools.

Cons:

  • All legal and financial obligations fall to you. The cost of non-compliance can be high both financially and on your time.
  • Getting the right advice can be costly. You may need to use the services of accountants, tax advisors, and lawyers.

Pick And Choose Projects

SEO consultants have much greater freedom to decide who they want to work with and on what projects.

Pros:

  • As an SEO consultant, there is more freedom to choose who you want to work with and what projects you want to work on. If you don’t enjoy a particular client set-up or disagree with the industry they are in, you can turn down the offer to pitch. This isn’t usually the case when you are working agency-side, for instance, where you might be expected to work with whichever client you are assigned.

Cons:

  • Being rigid in choosing who you work with and what you work on might be more challenging if you struggle to find clients. When employed in-house, you can choose the industry and the company set-up that suits you. In some agencies, you may be allowed to turn down work in certain industries you disagree with. Picking and choosing your projects as a consultant could mean not bringing in enough revenue on occasions.

Helen Pollitt on the freedom and drawbacks of being an independent SEO consultant.

Pitch For Work

You will have to develop your own business pipeline, including generating leads and ultimately converting them. This will likely mean pitching and contract negotiation.

Pros:

  • You won’t be in the situation again where someone has sold “the moon on a stick” and expects you to deliver it. You will be fully aware of your time, resources, and ability limitations and can pitch for work that fits that.
  • There should be greater freedom to showcase your abilities and demonstrate how you can help a prospective client.

Cons:

  • Not everyone enjoys the pitching process. It can be nerve-wracking and distracts from SEO execution’s day job. It’s not for everyone.
  • It can take time to put together winning proposals. They are necessary to keep work coming in but have to balance with the time requirements for actually completing client work.

Set Your Own Fee

Although dictated mainly by the type of client you want to work with and the market you are operating in, you will get to decide how much you charge.

Pros:

  • There may be greater autonomy to decide how much you want to charge for your work. You can essentially set your own salary as long as you can win the work to support it.
  • You can choose exactly how many hours and what work you are willing to do for that fee.

Cons:

  • It’s hard to get the pricing right. You may be tempted to charge what your last agency did for your time, but in reality, SEO consultants may struggle to charge high fees when they first set out unless they have good case studies and examples to back up the quality of their work.
  • Figuring out what to charge and what type of client you will need to sustain can be a bit of trial and error. Some leads may think you are over-priced; others may have been willing to pay more if asked for it.

Benefits

Depending on where you are working, the difference in employment rights for the employed and what you are entitled to as an independent contractor might be vastly different.

Beyond the legal rights you may be granted as an employed SEO, there are also likely additional benefits offered by your employer.

Pros:

  • You have greater freedom to choose the benefits that best fit your lifestyle. You can choose a medical insurance plan that works for your health needs. You can decide if the positives of having a company car outweigh the tax implications of one.

Cons:

  • You will not be automatically entitled to statutory holiday, sick leave, or other benefits afforded by your government to employed workers.
  • Maintaining the standard of living that you had as an employed SEO might be difficult once you go freelance. If you relied on your company’s great dental plan or loved the training budget, becoming a consultant might take some adjustment.

You Only Get Paid If You Issue Invoices

There are no “pros” for this one.

It’s essentially one of the most challenging aspects of being an SEO consultant.

If you can’t work for some reason, such as illness or holiday, you will not be able to bill for work. If you don’t bill for work, then you won’t get paid.

Unlike employment which may still pay you if you can’t work, that will not be something you get as a freelance SEO consultant.

If you can’t send out invoices, or worse, you do, but they don’t get paid, you may struggle to make your own payroll.

Conclusions

SEO consultants’ day-to-day working lives may look very similar to employed SEO experts in terms of work.

However, there are often additional complexities beyond SEO activity that can make it a scary prospect for some.

Taking the plunge into the freelance SEO world can be liberating, however. There is greater freedom in choosing what you want to do and when.

Some choose to dip their toe in consultancy work on the side of their regular job (if allowed by their employer).

This can help with the learning curve of running a business while in the safety of employment.

You may have no intention of leaving employment, but it is always good to keep an eye on the market. You may not want to be an SEO consultant yourself but need to hire one.

More resources:


Featured Image: PureSolution/Shutterstock

FAQ

What are the primary tasks of an SEO consultant?

An SEO consultant is responsible for a variety of tasks. These include optimizing websites to enhance their visibility in search engines, managing budgets, and negotiating contracts. Consultants may work independently with their own clients or integrate with existing teams for specific projects. Beyond SEO, they handle client relationships, propose and close deals, and ensure legal and financial compliance.

What are the pros and cons of working as a freelance SEO consultant?

Working as a freelance SEO consultant has both advantages and disadvantages. On the pro side, consultants enjoy flexibility in choosing the projects and clients they work with and have the freedom to set their own fees. However, the drawbacks include financial instability, managing all business-related expenses, and the need for effective self-marketing. Consultants must also handle all legal and financial obligations on their own.

Which essential skills are necessary for becoming a successful SEO consultant?

A successful SEO consultant must possess several key skills beyond SEO expertise:

  • Time Management: Balancing multiple projects and administrative tasks.
  • Budget Management: Handling unforeseen costs and ensuring profitable operations.
  • Pitching and Closing: Marketing oneself effectively to win new clients.
  • Contract Negotiations: Navigating contracts with potential clients and agreeing on terms.
  • Stakeholder Management: Managing relationships with clients and other professionals smoothly.

Female Founders, Are You Ready To Build A High-Growth Business?

This chapter is an extract from Female Founders’ Playbook by Anne Boden ©2024 and is reproduced with permission from Kogan Page Ltd.

Are you ready to build a high-growth business?

If you realize that, yes, you are an entrepreneur at heart and accept that you have many advantages you hadn’t previously even considered, there is a decision to be made: Do you want to be an entrepreneur?

Are you truly passionate about building a business that could change everything and make the lives of your customers-to-be infinitely better?

This is a decision not to be taken lightly. Don’t be swayed by the potential for wealth and fame (if that is what motivates you). As outlined at the beginning of the chapter, the odds of failure are high.

It’s not the easiest path. This is the moment to consider what becoming a female founder will mean to you. Will you be happier if you embark on this journey?

When reflecting upon your motivations, there are a number of elements to consider. The first is timing. There is never a perfect time to start a high-growth business.

However, you do need to consider how it will impact your personal circumstances. This means your relationships, but it also refers to money.

It helps to have a little money behind you because you will need to eat and pay the bills while on this entrepreneurial adventure. But, and this may sound counter-intuitive, it is best not to have too much money.

There are entire industries devoted to relieving inexperienced entrepreneurs of their cash. It is very easy to spend money thinking it is helping you to make progress.

However, if you have very little spare, you’ll be much more likely to scrutinize every decision more carefully. Personal finances are an important consideration, but they shouldn’t be a deal breaker.

Consider, also, what else is going on in your life right now. Most entrepreneurs assume their business will be successful in a couple of years and they will exit in five years.

The reality is quite different. If it does succeed, and that is a big if, then it can take 10 years or more.

Rates of entrepreneurialism fall sharply among women after the age of 35, which means children must be a consideration for many potential female founders. In most cases, it is a joint decision to have a family, so partners play a role and, all being well, an equal one.

Indeed, as Sheryl Sandberg wrote in her book Lean In,

“I truly believe that the single most important career decision that a woman makes is whether she will have a life partner and who that partner is.”

Even with help, it will be challenging raising young children and growing a business.

Sophie Adelman, whose first child was six months old when she started with Multiverse, and who subsequently had another child three years into building the start-up, says conscious trade-offs need to be made.

Another concern is how the ecosystem around high-growth businesses views female founders who start families while scaling.

In particular, this means investors who are making the decisions about whether to back these firms. The world has, thankfully, moved on a long way and there are robust maternity protections for women in the workplace.

However, it has not been unheard of for investors to openly question female founders about their intentions when it comes to children, or their decision to have them. This somehow manages to slip through a loophole in the law.

While the Financial Conduct Authority regulates investors, there is no employment contract between the various parties, so discriminatory comments can slip through with little recourse.

Fortunately, this is becoming rarer and the majority of VCs take a more enlightened approach. Again, awareness and open discussion are key.

For a high-growth business to have a chance of success, the timing has to be right in both the market itself and from a personal point of view.

Once female founders feel they have the right idea, they can do themselves some favours by pausing to validate that they are personally ready.

The final motivation is closely linked to the subject of the next chapter, and that is the business you want to create.

Is your idea driven by a sense of mission and purpose, a desire to make the world a better place? Or do you just want to be your own boss?

The former is a much stronger reason to start a high-growth business, and the passion for it will sustain you through the tough times.

When I set up Starling Bank, I wanted to start a business that had a huge impact and was going to break boundaries. I didn’t think about the personal benefits.

In this chapter, we’ve talked a lot about the positive qualities, even superpowers, that might make you a perfect entrepreneur. But, if you know yourself well, you will understand that you do have some personality traits that can also hold you back.

You might be averse to uncertainty, or dislike change. You may even be a perfectionist. How will these characteristics impact your journey to create a high-growth business?

If you consider all of this and still have a burning desire to build a high-growth business, that’s great news.

Now, you just need to get on with it.


To read the full book, SEJ readers have an exclusive 25% discount code and free shipping to the US and UK. Use promo code SEJ25 at koganpage.com here.

More resources: 


Featured Image: Paulo Bobita/Search Engine Journal