20 AI Prompt Ideas & Example Templates For PPC (Easy + Advanced) via @sejournal, @theshelleywalsh

AI prompts and templates can help to support PPC professionals from campaign planning to paid media reporting. So, we created a list of example prompts for you to use and adapt to your needs.

With the right prompt, tasks like creating negative keyword lists, quick ad copy variations, and summarizing reports for clients can become faster and easier. By using AI as an assistant, you can focus on the strategy and creative decision-making.

These prompt templates serve as starting points to help you scale your PPC workflows. To create an effective prompt, make sure you have:

  • Clear input: Assign it a role, be specific about the task, and outline the data you’re providing.
  • Context: Provide a background so that it understands your overall goal, not just your question.
  • Constraints: Set guardrails or structure (outlines, rulebooks, style guides, etc.) so that the result will fall within your expectations and avoid off-target answers.

Here is a list of example prompts curated by our team at Search Engine Journal to help with PPC tasks. We will be updating this on a regular basis.

Keyword Research & Planning

For all the prompts listed below, please insert your unique information in the prompt example where indicated, e.g., [INSERT …].

1. Long-Tail Keyword Expander

Generate themed keyword groups from a seed keyword for campaign structure. The task is to expand the seed keyword into 20-30 related long-tail variations grouped by search intent (informational, commercial, transactional). Include modifiers like “best,” “cheap,” “near me,” and “how to.” Prioritize keywords with buyer intent for paid search, and group similar keywords into three to five themed ad groups.

[Input Data]
Seed keyword: [INSERT MAIN KEYWORD OR PRODUCT CATEGORY] 
Target location: [INSERT LOCATION OR "NATIONWIDE"] 
Campaign objective: [INSERT "TRAFFIC", "LEADS", OR "SALES"]
[Goal Description]  Generate themed keyword groups from a seed keyword for campaign structure.
[Task Description]  Expand the seed keyword into 20–30 related long-tail variations grouped by search intent (informational, commercial, transactional). Include modifiers like "best," "cheap," "near me," and "how to." Prioritize keywords with buyer intent for paid search. Group similar keywords into 3–5 themed ad groups.
[Output Format]  Table with columns:
Ad Group Theme
Keyword List
Estimated Intent

2. Match Type Strategy Recommender

Assign the right match type to each keyword based on control and volume goals. The task is to recommend whether each keyword should use exact, phrase, or broad match based on competitiveness, intent clarity, and budget. For high-intent terms, favor exact or phrase. For discovery, suggest broad with tight negatives. Explain the tradeoff for each choice.

[Input Data]  Keywords: [INSERT LIST OF 10–15 KEYWORDS]
Campaign goal: [INSERT "AWARENESS", "CONVERSIONS", OR "ROAS TARGET"] 
Monthly budget: [INSERT BUDGET RANGE]
[Goal Description]  Assign the right match type to each keyword based on control and volume goals.
[Task Description]  Recommend whether each keyword should use exact, phrase, or broad match based on competitiveness, intent clarity, and budget. For high-intent terms, favor exact or phrase. For discovery, suggest broad with tight negatives. Explain the tradeoff for each choice.
[Output Format]  Table with columns:
Keyword
Match Type
Reasoning

3. Negative Keyword Starter List

Prevent wasted ad spend by identifying irrelevant search terms upfront. The task is to generate 15-25 negative keywords that would attract non-buyers or irrelevant clicks. Include common wastes like “free,” “jobs,” “DIY,” “tutorial,” competitor names, and terms indicating wrong intent. Explain why each negative matters for this campaign. Note that terms like “free” or “cheap” may be part of valid high-intent searches (e.g., “free shipping”), so add negative keywords selectively. The output should recommend whether each negative keyword should be phrase match or exact match.

[Input Data]  
Product/service: [INSERT CORE PRODUCT OR SERVICE] 
Industry: [INSERT INDUSTRY OR VERTICAL] 
Bidding on: [INSERT KEYWORDS YOU'RE BIDDING ON]
[Goal Description]  Prevent wasted ad spend by identifying irrelevant search terms upfront.
[Task Description]  Generate 15–25 negative keywords that would attract non-buyers or irrelevant clicks. Include common wastes like "free," "jobs," "DIY," "tutorial," competitor names, and terms indicating wrong intent. Explain why each negative matters for this campaign.
Note:  Terms like “free” or “cheap” may be part of valid high-intent searches (e.g., “free shipping”). Add negative keywords selectively.
Match type guidance:  Recommend whether each negative keyword should be phrase match or exact match, depending on how tightly the search term should be blocked.
[Output Format]  Three-column list:
| Negative Keyword | Match Type | Reason to Exclude |

Ad Copywriting & Testing

4. RSA Asset Generator (Google Ads)

Create diverse responsive search ad assets optimized for testing. The task is to write 10 unique headlines (30 characters max) and four descriptions (90 characters max) that mix emotional hooks, feature callouts, urgency, and social proof. Include at least one headline with a number or stat, and ensure assets can combine in any order without repetition or contradiction. The Google Ads recommendation is to provide at least five unique headlines to reach “Good” Ad Strength.

[Input Data]  Product/service: [INSERT PRODUCT/SERVICE NAME]
Benefits/features: [INSERT TOP 3 BENEFITS OR FEATURES] 
Call-to-action: [INSERT PRIMARY CTA]
[Goal Description]  Create diverse responsive search ad assets optimized for testing.
[Task Description]  Write 10 unique headlines (30 characters max) and 4 descriptions (90 characters max) that mix emotional hooks, feature callouts, urgency, and social proof. Include at least one headline with a number or stat. Ensure assets can combine in any order without repetition or contradiction. 
Note:  Pinning assets can reduce Ad Strength. Pin only when required for compliance.
Google Ads Recommendation:  Provide at least  5 unique headlines  to reach “Good” Ad Strength. Including 10 or more can help increase variation and improve performance.
Tip:  When appropriate, test Dynamic Keyword Insertion (DKI) to match ads more closely to user search intent.
[Output Format]  Two sections:
Headlines (numbered 1–10)
Descriptions (A–D) 

5. RSA Asset Mixer (Google Ads)

Turn features, benefits, and CTAs into testable responsive search ad components. The task is to generate 12 headlines and four descriptions by mixing and matching the provided benefits, features, and CTAs. Vary the messaging style across emotional appeal, logical reasoning, urgency, and social proof. Keep all copy within Google Ads character limits and ensure combinations work together seamlessly. The Google Ads recommendation is to provide at least five unique headlines to reach “Good” Ad Strength.

[Input Data]  
Product benefits: [INSERT LIST OF 3–5 BENEFITS] 
Product features: [INSERT LIST OF 3–5 FEATURES] 
CTAs: [INSERT 2–3 PREFERRED CTAS]
[Goal Description]  Turn features, benefits, and CTAs into testable responsive search ad components.
[Task Description]  Generate 12 headlines and 4 descriptions by mixing and matching the provided benefits, features, and CTAs. Vary the messaging style across emotional appeal, logical reasoning, urgency, and social proof. Keep all copy within Google Ads character limits and ensure combinations work together seamlessly.
Note:  Pinning assets can reduce Ad Strength. Pin only when required for compliance.
Google Ads Recommendation:  Provide at least  5 unique headlines  to reach “Good” Ad Strength. Including 10 or more can help increase variation and improve performance.
Tip:  When appropriate, test Dynamic Keyword Insertion (DKI) to match ads more closely to user search intent.
[Output Format]  Two sections:
Headlines (numbered 1–12)
Descriptions (A–D) 

6. Ad Angle Brainstorming Tool

Discover fresh messaging angles to test against current ads. The task is to generate six alternative ad angles, such as scarcity, authority, pain/solution, comparison, guarantee, or transformation. For each angle, write one sample headline and explain when to use it, avoiding repetition of the current ad’s approach.

[Input Data]  Current ad copy: [INSERT TOP-PERFORMING AD COPY] 
Product details: [INSERT PRODUCT OR SERVICE DETAILS] 
Audience pain points: [INSERT TARGET AUDIENCE PAIN POINTS]
[Goal Description]  Discover fresh messaging angles to test against current ads.
[Task Description]  Generate 6 alternative ad angles such as scarcity, authority, pain/solution, comparison, guarantee, or transformation. For each angle, write one sample headline and explain when to use it. Avoid repeating the current ad's approach.
[Output Format]  Table with columns:
Angle Type
Sample Headline
Best Use Case

Audiences & Targeting

7. Audience Segment Hypothesis Builder

Draft testable audience segments with conversion rationale. The task is to propose four to six audience segments (e.g., in-market, affinity, custom intent, remarketing) with clear definitions. For each, explain why they’re likely to convert and suggest initial bid adjustments (raise/lower/neutral). Prioritize audiences with historical relevance if mentioned.

[Input Data]  Product/service: [INSERT PRODUCT OR SERVICE OFFERING]
 Customer data: [INSERT KNOWN DEMOGRAPHICS OR BEHAVIORS] 
Campaign goal: [INSERT "AWARENESS", "CONSIDERATION", OR "PURCHASE"]
[Goal Description]  Draft testable audience segments with conversion rationale.
[Task Description]  Propose 4–6 audience segments (e.g., in-market, affinity, custom intent, remarketing) with clear definitions. For each, explain why they're likely to convert and suggest initial bid adjustments (raise/lower/neutral). Prioritize audiences with historical relevance if mentioned.
[Output Format]  Table with columns:
Audience Name
Definition
Why It Converts
Bid Adjustment

8. Keyword-To-Funnel Stage Mapper

Align keywords with buyer journey stages for smarter targeting. The task is to categorize each keyword as cold (informational), warm (comparison/research), or hot (ready to buy). The output should recommend which keywords deserve higher bids, tighter targeting, or special landing pages, and flag any keywords that may need remarketing support.

[Input Data]  
Keywords: [INSERT LIST OF 10–20 PERFORMING KEYWORDS]
Customer journey: [INSERT TYPICAL JOURNEY: AWARENESS → DECISION] 
Conversion goal: [INSERT "LEAD", "SALE", OR "SIGNUP"]
[Goal Description]  Align keywords with buyer journey stages for smarter targeting.
[Task Description]  Categorize each keyword as cold (informational), warm (comparison/research), or hot (ready to buy). Recommend which keywords deserve higher bids, tighter targeting, or special landing pages. Flag any keywords that may need remarketing support.
[Output Format]  Table with columns:
Keyword
Funnel Stage
Bidding Priority
Notes

Bidding & Budget

9. Bidding Strategy Selector

Recommend the right automated or manual bidding strategy. The task is to suggest whether to use manual CPC, maximize clicks, target CPA, target ROAS, or maximize conversions, explaining which strategy fits based on data maturity and control needs. Include one caution or condition for each option, noting that Target CPA and Target ROAS work best with around 30-50 recent conversions.

[Input Data]  
Campaign goal: [INSERT "CLICKS", "CONVERSIONS", OR "ROAS"] 
Conversion volume: [INSERT DAILY OR WEEKLY CONVERSION NUMBERS] 
Budget: [INSERT BUDGET SIZE AND FLEXIBILITY]
[Goal Description]  Recommend the right automated or manual bidding strategy.
[Task Description]  Suggest whether to use manual CPC, maximize clicks, target CPA, target ROAS, or maximize conversions. Explain which strategy fits based on data maturity and control needs. Include one caution or condition for each option. 
Note: Target CPA and Target ROAS work best when the campaign has enough recent conversions (around 30–50 in the last 30 days). Low-volume campaigns may not perform well with these automated bidding strategies.
[Output Format]  Table with columns:
Strategy
Best For
Caution

10. Campaign Budget Allocator

Split a fixed budget across campaigns based on priority and performance. The task is to allocate budget percentages to each campaign based on historical ROI, strategic priority, and growth potential. The output should recommend higher spend for proven converters and testing budgets for new initiatives, justifying each split with one sentence. The prompt also reminds the user to consider daily pacing rules and portfolio bidding strategies.

[Input Data]  Total budget: [INSERT TOTAL MONTHLY BUDGET] 
Campaigns: [INSERT LIST OF 3–6 CAMPAIGNS WITH GOALS]
Performance data: [INSERT PAST ROAS OR CPA PER CAMPAIGN, IF AVAILABLE]
[Goal Description]  Split a fixed budget across campaigns based on priority and performance.
[Task Description]  Allocate budget percentages to each campaign based on historical ROI, strategic priority, and growth potential. Recommend higher spend for proven converters and testing budgets for new initiatives. Justify each split with one sentence.
Google may exceed daily budgets by up to ~15 percent due to daily pacing rules.
Consider whether shared budgets or portfolio bidding strategies apply across your campaigns.
[Output Format]  Table with columns:
Campaign
Budget %
Amount
Reasoning

Search Query Mining

11. Search Term Negative Identifier

Clean up search query reports by flagging wasteful terms. The task is to review the search terms and identify five to 10 that should be added as negatives. The prompt asks the user to look for irrelevant intent, low commercial value, or terms triggering ads incorrectly, explaining why each term wastes spend and suggesting the correct match type (phrase or exact negative).

[Input Data]  Search terms: [INSERT LIST OF 20–30 RECENT SEARCH TERMS] 
Performance data: [INSERT COST AND CONVERSION DATA, IF AVAILABLE] 
Campaign objective: [INSERT CAMPAIGN OBJECTIVE]
[Goal Description]  Clean up search query reports by flagging wasteful terms.
[Task Description]  Review the search terms and identify 5–10 that should be added as negatives. Look for irrelevant intent, low commercial value, or terms triggering ads incorrectly. Explain why each term wastes spend and suggest match type (phrase or exact negative).
[Output Format]  Table with columns:
Search Term
Add as Negative?
Reason
Match Type

12. High-Opportunity Query Promoter

Find search queries worth promoting to dedicated keywords or ad groups. The task is to identify three to five search queries with strong click-through rate or conversion rate that aren’t yet standalone keywords. The output should recommend promoting them to exact or phrase match with custom ad copy, and estimate the potential impact if given more budget and ad relevance.

[Input Data]  
Search term report: [INSERT REPORT WITH IMPRESSIONS AND CONVERSIONS] 
Current keywords: [INSERT CURRENT KEYWORD LIST]
Budget availability: [INSERT BUDGET AVAILABILITY]
[Goal Description]  Find search queries worth promoting to dedicated keywords or ad groups.
[Task Description]  Identify 3–5 search queries with strong CTR or conversion rate that aren't yet standalone keywords. Recommend promoting them to exact or phrase match with custom ad copy. Estimate potential impact if given more budget and ad relevance.
[Output Format]  Table with columns:
Query
Current Performance
Promotion Recommendation
Expected Lift

Landing Pages & CRO

13. Ad-To-Page Relevance Checker

Spot mismatches between ad promises and landing page content. The task is to compare the ad’s main claim with the landing page headline, imagery, and CTA, flagging any gaps where the page doesn’t deliver on the ad’s promise. The output should suggest two to three quick fixes to improve message match and reduce bounce rate. Note that the AI cannot visit URLs, so the user must paste the landing page text.

[Input Data]  
Ad copy: [INSERT AD HEADLINE AND DESCRIPTION]
Landing page: [INSERT LANDING PAGE URL OR SUMMARY] 
Conversion goal: [INSERT PRIMARY CONVERSION GOAL]
Note:  AI cannot visit URLs unless a browsing tool is enabled. Paste the landing page text instead.
[Goal Description]  Spot mismatches between ad promises and landing page content.
[Task Description]  Compare the ad's main claim with the landing page headline, imagery, and CTA. Flag any gaps where the page doesn't deliver on the ad's promise. Suggest 2–3 quick fixes to improve message match and reduce bounce rate.
[Output Format]  Report with:
Summary paragraph
Bulleted list of gaps and fixes

14. Landing Page CTA Optimizer

Create clear, compelling CTAs aligned with each ad angle. The task is to propose three CTA options that match the ad’s tone and promise. One option should emphasize urgency, one should reduce friction, and one should reinforce value, keeping CTAs short (two to five words) and action-oriented.

[Input Data]
Ad angle:  [INSERT AD MESSAGING OR ANGLE]
Offer type:  [INSERT PRODUCT/SERVICE AND OFFER TYPE]
Desired action:  [INSERT "SIGN UP", "BUY", OR "CALL"]
Landing page details:  [PASTE TEXT, SUMMARY, OR UPLOAD A SCREENSHOT OF THE LANDING PAGE]
[Goal Description]  Create clear, compelling CTAs aligned with each ad angle.
[Task Description]  Propose 3 CTA options that match the ad's tone and promise. One should emphasize urgency, one should reduce friction, and one should reinforce value. Keep CTAs short (2–5 words) and action-oriented.
[Output Format]  Numbered list with:
CTA text
Brief explanation for each

Reporting & Insights

15. Client-Friendly Performance Snapshot

Turn raw metrics into a one-slide summary clients actually understand. The task is to write a three-to-four-sentence narrative explaining overall performance, highlighting wins and flags. The summary must include one insight about what’s working and one recommendation for next steps, keeping the language simple and avoiding jargon.

[Input Data]  
Current metrics: [INSERT CTR, CPC, CONVERSION RATE, AND CPA]
 Spend data: [INSERT BUDGET SPENT AND CONVERSIONS DELIVERED]
Comparison period: [INSERT "LAST MONTH", "LAST QUARTER", ETC.]
[Goal Description]  Turn raw metrics into a one-slide summary clients actually understand.
[Task Description]  Write a 3–4 sentence narrative explaining overall performance, highlighting wins and flags. Include one insight about what's working and one recommendation for next steps. Keep language simple and avoid jargon.
[Output Format]  Report with:
Short paragraph summary
2–3 key takeaway bullets

16. Metric Change Explainer

Translate performance shifts into clear, actionable insights. The task is to write three to five sentences explaining why the metric changed, considering factors like competition, bid adjustments, ad fatigue, seasonality, targeting shifts, or platform changes. The explanation must end with one recommended action to sustain gains or fix declines.

[Input Data]  
Metric changed: [INSERT "CTR", "CPC", OR "CONVERSIONS"] 
Values: [INSERT BEFORE AND AFTER VALUES] 
Context: [INSERT SEASONALITY, CHANGES MADE, OR EXTERNAL FACTORS]
[Goal Description]  Translate performance shifts into clear, actionable insights.
[Task Description]  Write 3–5 sentences explaining why the metric changed. Consider factors like competition, bid adjustments, ad fatigue, seasonality, or targeting shifts. End with one recommended action to sustain gains or fix declines. 
Also consider platform changes such as Google algorithm updates or privacy-related shifts (e.g., iOS 14.5 on Meta), which commonly impact performance metrics.
[Output Format]  Short paragraph formatted for reporting or client email

Competitive Analysis

17. Competitor Ad Messaging Scanner

Summarize competitor ad strategies to find differentiation opportunities. The task is to analyze competitor ads for recurring themes, offers, CTAs, and emotional triggers. The output should identify two to three messaging gaps or angles competitors aren’t using and suggest how to position your ads differently while staying relevant to searcher intent.

[Input Data]  
Competitor ads: [INSERT 3–5 AD EXAMPLES WITH HEADLINES AND DESCRIPTIONS] 
Your product: [INSERT YOUR PRODUCT OR SERVICE] 
USPs: [INSERT YOUR UNIQUE SELLING POINTS]
[Goal Description]  Summarize competitor ad strategies to find differentiation opportunities.
[Task Description]  Analyze competitor ads for recurring themes, offers, CTAs, and emotional triggers. Identify 2–3 messaging gaps or angles competitors aren't using. Suggest how to position your ads differently while staying relevant to searcher intent.
[Output Format]  Report with:
Summary paragraph
Bulleted list of differentiation ideas

18. Gaps & Differentiators Finder

Identify unique value propositions competitors aren’t claiming. The task is to list four to six ad angles, offers, or value props that your brand can own but competitors aren’t emphasizing. The focus should be on authentic differentiators like guarantees, speed, customization, support quality, or niche expertise, with an explanation of why each gap matters to buyers.

[Input Data]  
Your features: [INSERT PRODUCT/SERVICE FEATURES AND BENEFITS] 
Competitor messaging: [INSERT THEMES FROM COMPETITOR ADS OR WEBSITES] 
Audience needs: [INSERT TARGET AUDIENCE NEEDS OR PAIN POINTS]
[Goal Description]  Identify unique value propositions competitors aren't claiming.
[Task Description]  List 4–6 ad angles, offers, or value props that your brand can own but competitors aren't emphasizing. Focus on authentic differentiators like guarantees, speed, customization, support quality, or niche expertise. Explain why each gap matters to buyers.
[Output Format]  Table with columns:
Differentiator
Why Competitors Miss It
Buyer Appeal

Advanced PPC Prompts

19. Enhanced PPC Keyword Research Suggestion Prompt

This advanced prompt template is designed to help a PPC keyword research specialist build a comprehensive and high-performing keyword strategy. It guides the model through keyword discovery, match type strategy, negative keyword generation, and campaign organization.

You are a PPC keyword research specialist. Help me build a high-performing keyword strategy.
Campaign Context
Product/Service:  [DESCRIBE WHAT YOU'RE ADVERTISING]
Landing Page URL:  [YOUR LANDING PAGE]
Target Audience:  [WHO ARE YOUR CUSTOMERS]
Campaign Goal:  [LEADS/SALES/BRAND AWARENESS]
Monthly Budget:  [YOUR BUDGET]
Geographic Target:  [LOCATION IF APPLICABLE]

Task 1: Keyword Discovery & Expansion
Generate 25-30 keywords organized into  4 keyword categories :
A) Brand Terms  - Keywords with my brand name  B) Generic Terms  - Product/service related keywords  C) Related Terms  - Adjacent topics my audience searches for  D) Competitor Terms  - Major competitor brand names (if budget allows)
For each keyword:
Include  long-tail variations  (5+ words) - these are less competitive and convert better
Add  synonyms and variations  (plurals, abbreviations, alternate spellings)
Consider  voice search patterns  (how people speak vs type): "where can I find...", "what's the best...", "how do I..."
Balance  broad terms  (high volume) with  specific terms  (high intent)
Output as:
BRAND TERMS: 
- [keyword 1] 
- [keyword 2] 

GENERIC TERMS: 
- [keyword 1] 
- [long-tail variation] 

RELATED TERMS: 
- [keyword 1] 

COMPETITOR TERMS: 
- [keyword 1] 

Task 2: Match Type Strategy
For each keyword group, assign match types with reasoning:
Match Type Logic:
Exact Match  [keyword] = Highest intent, tight control, proven converters
Phrase Match  "keyword" = Moderate intent, balanced reach & control
Broad Match:  Uses Smart Bidding signals and works best when you have accurate conversion tracking and consistent conversion volume. Avoid Broad Match if you don’t have enough conversion data or if Smart Bidding isn’t enabled.
Include estimated: 
Competition level (High/Medium/Low)
Identify the  "sweet spot" keywords  (high volume + low competition)
Output as table:
| Keyword | Match Type | Competition | Why This Match Type | 
|---------|-----------|--------|-------------|---------------------| 

Task 3: Negative Keywords
Generate 15-20 negative keywords in these categories:
Common Categories:
Job/Career terms (jobs, hiring, salary, career)
Free/Cheap terms (free, cheap, discount) -  unless you sell budget products
DIY/How-to (tutorial, diy) -  unless you offer educational content
Wrong intent terms (specific to your industry)
Competitor names (if not running conquest campaigns)
Output as:
Job-Related: [terms] 
Cost-Related: [terms]  
Wrong Audience: [terms] 
[Other Category]: [terms] 

Task 4: Organization & Structure
Group keywords into  tight, focused ad groups  that mirror my website structure. Each ad group should contain 5-15 closely related keywords.
Example structure:
Campaign: [Product Category] 
|---  Ad Group 1: [Specific Product A] 
|     |---  Keywords: [5-15 related terms] 
|---  Ad Group 2: [Specific Product B] 
|     |---  Keywords: [5-15 related terms] 
Important Guidelines:
Think like the customer  - What would THEY type to find my product?
Prioritize long-tail keywords  - "women's black running shoes size 8" converts better than "shoes"
Flag any trademark concerns  in competitor keywords
Explain your reasoning  for each recommendation step-by-step
Identify quick wins  - keywords I should bid on immediately
Note ongoing optimization  - this is an iterative process, not one-and-done
Show your work and explain the logic behind each recommendation.

20. Enhanced Funnel-Based Ad Copy Generator

This advanced prompt template instructs a PPC copywriting expert to create high-performing ad copy for responsive search ads, Meta, and LinkedIn, specifically optimized for different customer journey stages (top, middle, bottom of funnel).

Your Role
You are a PPC copywriting expert specializing in Google Ads responsive search ads, Meta ads, and LinkedIn ads. Create high-performing ad copy optimized for different customer journey stages.
What I Need From You
Before starting, collect this campaign context:
Product/Service:  [DESCRIBE WHAT YOU’RE ADVERTISING]
Target Audience:  [WHO YOU’RE REACHING]
Funnel Stage:  [TOP, MIDDLE, BOTTOM, OR ALL THREE]
Platform:  [GOOGLE ADS, FACEBOOK/INSTAGRAM, OR LINKEDIN]
Unique Differentiator:  [WHAT SETS YOU APART]
Keywords (Google Ads only):  [ANY MUST-INCLUDE TERMS]
Context:  [DESCRIBE GOAL, SEASONALITY, PROMO PERIODS, TIME-SENSITIVE EVENTS]

The 3 Funnel Stages Explained
Top of Funnel (Awareness)
Audience: Just learning about the problem or category Goal: Educate and grab attention Tone: Helpful, curious, no pressure Copy Focus: Problem-focused, educational content CTA Style: Soft (Learn More, Discover, See How) Example: “Struggling with data security? Learn the top 5 risks.”
Middle of Funnel (Consideration)
Audience: Comparing solutions, evaluating options Goal: Show differentiation and build trust Tone: Trustworthy, confident, proof-driven Copy Focus: Benefits over features, social proof, comparisons CTA Style: Moderate (Try Free, Compare, Get Demo) Example: “Join 10,000+ teams using our platform. See why we’re rated #1.”
Bottom of Funnel (Conversion)
Audience: Ready to buy, needs final push Goal: Drive immediate action Tone: Direct, urgent, action-oriented Copy Focus: Specific offers, risk removal, time sensitivity CTA Style: Strong (Start Now, Buy Today, Get Started Free) Example: “Start your free trial today. No credit card required.”

Google Ads Responsive Search Ads Requirements
CRITICAL for Google Ads:
Provide at least 10–15 unique headlines (max 15)
Provide at least 4 unique descriptions (max 4)
Include keyword variations in multiple headlines
Vary headline lengths (short, medium, long)
Aim for “Good” or “Excellent” Ad Strength
Google Ads recommendation:  Include at least 5 unique headlines to reach “Good” Ad Strength
Tie headlines to user search intent and keywords
Focus on user benefits, not just features
Tip:  When appropriate, test Dynamic Keyword Insertion (DKI) to match ads more closely to user search intent.
Why:  Google’s ad systems test combinations automatically, and improving Ad Strength helps the system find higher-performing variations. According to Google Ads Help (“About the customer journey,” 2024), advertisers who improve Ad Strength from “Poor” to “Excellent” see  12% more conversions on average .

Core Copywriting Principles
User Benefits First  * “Save 3 hours per day on admin tasks” X “Advanced automation features”
Keyword Integration (Google Ads)  Include target keywords naturally in headlines. Align copy with user search intent.
Specificity Over Generic  * “Get results in 10 minutes or less” X “Get fast results”
Social Proof & Trust  Use proof points: “10,000+ customers,” “4.9/5 rating,” “Used by Fortune 500.”
Remove Friction (BOFU)  Examples: “No credit card needed,” “Cancel anytime,” “30-day money-back guarantee.”
Test Different Angles  Try emotional vs. rational, question vs. statement, offer vs. value, short vs. long.

Output Format
For Google Responsive Search Ads:
Headlines (10–15):
[30 chars max – keyword-rich, benefit-focused]
[30 chars max – social proof angle]
[30 chars max – specific benefit]
[Short, punchy angle]
[Question format]
6–15. Continue with unique angles
Descriptions (4):
[90 chars – primary value proposition]
[90 chars – differentiation + CTA]
[90 chars – social proof + benefit]
[90 chars – risk removal + urgency]
Expected Ad Strength: [Good/Excellent] Primary Keywords Included: [List]

For Meta Ads (Facebook/Instagram)
Headlines (3–5):
[40 characters max]
Primary Text (2–3 variations):
[First 125 characters should include the key message]  Note:  Meta primary text often truncates after ~125 characters on mobile (“See More” appears).
Call-to-Action Button:
[Platform CTA option]

For LinkedIn Ads
Headlines (3 variations):
[70 chars recommended, 200 max]
Descriptions (2 variations):
[150 chars focus, up to 600 max for Sponsored Content; other formats may differ]

Character Limits Reference

Platform ,Headline ,Description 
Google Search,30 chars (15 headlines max),90 chars (4 descriptions max)
Facebook/Instagram,40 chars max,125 chars primary text
LinkedIn,70 chars (200 max),150 chars focus (600 max Sponsored Content)


Power Words by Stage
Top Funnel:  Discover, Learn, Guide, Free, Simple, Understand  Middle Funnel:  Proven, Trusted, Compare, Better, Results  Bottom Funnel:  Now, Today, Get, Start, Instant, Guaranteed

Common Testing Frameworks
Discount vs. Value
Urgency vs. Evergreen
Question vs. Statement
Short vs. Long
Emotional vs. Rational

Quality Checklist
* Unique headlines
* Keywords included (Google Ads)
* Clear benefits
* Specific proof
* Correct character limits
* Funnel alignment
* Strong CTAs
* “Good” or better Ad Strength

Example Request
“Create Google responsive search ads for my CRM software targeting small business owners at the bottom of funnel. Target keywords: ‘CRM software,’ ‘customer management tool,’ ‘sales tracking software.’ Differentiator: 50% cheaper than Salesforce with the same features. Include a free 14-day trial.”

Keep Refining Your Prompts As Models Evolve

Good prompts don’t stay good forever. AI models will keep evolving, and the way they interpret your instructions will update, too. This means that refining your prompts is an ongoing process to stay aligned with how modern LLMs work. Our in-house LLM expert, Brent Csutoras, stresses that prompting today is less about how you phrase things and more about understanding how the machine interprets your instructions.

Brent puts it bluntly:

“As much as this might feel like a human … you’re talking to a machine. The problem you have is that you are asking a prediction engine to give you the answer it thinks you want based on some rules that you’ve given it.”

He also warns that the structure of your prompt changes how the model behaves:

“The way your prompt is structured and the way you type it actually has a massive effect on how your output’s going to come. It will skip certain things and ignore certain things, if it’s not written well.”

So, instead of treating prompts as fixed templates, treat them as living documents. Every time you revise output, ask your model where your prompt caused confusion and how it would rewrite the instructions to avoid that issue in the future. Over time, this becomes a feedback loop where the model helps refine the instructions you give it. Brent even updates his own prompts monthly for this reason.

To sum it all up, it’s important to keep testing, adjusting, and pressure-checking your prompts. Here’s his advice to make your prompts sharp and reliable:

How To Audit And Improve Your Prompts

  • Cross-model testing: Run prompts across ChatGPT, Claude, and others. Ask each model what it would change about your prompt.
  • Self-critique loops: Ask the AI how it interpreted your instructions, which steps it skipped, and where it found conflicts.
  • Priority mapping: Have the AI list the steps in your prompt in the order it believes they matter most. This shows you how it “reads” your request.
  • Project-based prompting with artifacts: Build structured projects where instructions, templates, tone guides, product docs, and datasets are predefined. Models stay consistent because they draw from the same controlled materials every time.
  • Data filtering: Remove emotional language or subjective tone from research inputs before adding them to a project. Cleaner data produces cleaner output.
  • Continuous improvement: Regularly ask the AI to adjust your instructions based on your edits. Update your prompt monthly to keep it evolving with your workflow.

We will be updating this list on a regular basis with more prompt ideas and examples to make your PPC more efficient.

Disclaimer: These PPC-focused prompts are not designed to be “one-size-fits-all” because results generated may contain inaccuracies or incomplete data. Always fact-check your outputs against primary sources, review for compliance and accuracy.

More Resources:


Featured Image: ImageFlow/Shutterstock

The New AI Marketplace: How ChatGPT’s Native Shopping Could Rewrite Digital Commerce via @sejournal, @gregjarboe

When OpenAI quietly added native shopping to ChatGPT – alongside a partnership with Walmart – it marked more than another AI feature rollout. It signaled a fundamental shift in how consumers discover, compare, and purchase products online.

For the first time, shoppers can browse and buy directly inside an AI conversation – no search results, no scrolling, and no marketplace middleman.

To understand what this means for the future of search, marketplaces, and digital marketing, I spoke with Tim Vanderhook, CEO of Viant Technology, who recently shared his perspective on LinkedIn. Vanderhook believes this move could redefine the entire digital commerce ecosystem, breaking down the “gatekeeper dynamic” that platforms like Amazon and Google have long relied on.

In this direct conversation, he explains why LLM-powered shopping could reshape the funnel, rewrite the rules of attribution, and open the door to a new kind of AI-native marketplace.

The Beginning Of A New Marketplace

Greg Jarboe: You called this “the beginning of an exciting new kind of marketplace.” How do you see LLM-powered commerce evolving over the next few years, and what will make it fundamentally different from search- or marketplace-driven models like Google or Amazon?

Tim Vanderhook: We see LLM-powered commerce as a foundational shift, not just in how people discover, but in how they interact with products, services, and brands. Traditionally, platforms like Google, Amazon, or Walmart served as digital commerce gatekeepers, where visibility is controlled by rankings, algorithms, or marketplace dynamics. In an LLM-powered future, the interface becomes conversational, personalized, and far more dynamic.

This model re-centers discovery around intent, not just keywords. Rather than a one-size-fits-all search result, consumers will have AI-driven shopping assistants that understand context, including where, when, why, and for whom they’re buying. This collapses the “search → click → checkout” funnel into a single, intelligent conversation.

For marketers, that means success will be driven by the quality of engagement and product fit, not just ad spend or ranking. In many ways, it’s the inverse of the search economy: Instead of bidding for space, brands will need to earn their way into relevance via storytelling, brand-building, and trust.

Breaking Down The Gatekeepers

Greg Jarboe: You wrote that OpenAI’s move could “break down the gatekeeper dynamic” that Amazon, Walmart, and others rely on. Is this the start of a real power shift in digital commerce? Or will the incumbents adapt fast enough through partnerships and integrations to maintain their dominance?

Tim Vanderhook: Absolutely, and it’s already underway. Legacy players like Amazon have long benefited from their control of both inventory and discovery. That changes when the discovery interface shifts from their search bars to independent, intelligent LLMs like ChatGPT.

That said, don’t count them out. These incumbents have built massive infrastructure and trust. Many will adapt – and fast – by integrating with LLMs or embedding their services into new ecosystems. But the power dynamic will shift: from owning the funnel to participating in a more open, orchestrated marketplace.

In that new environment, the advantage goes to whoever can deliver the best outcome, not just whoever owns the shelf.

The New Role Of Brands And Marketers

Greg Jarboe: If the LLM becomes the new interface for discovery and transactions, what does that mean for brands and marketers? How should they rethink SEO, paid media, and retail media strategies when product visibility depends on conversational AI rather than rankings or ad placements?

Tim Vanderhook: It’s a seismic change. When product discovery becomes conversational and personalized – not driven by static rankings or paid placements – traditional media strategies need a new playbook. Brands must optimize not just for keywords, but for context. That will elevate the importance of full funnel advertising, tailoring paid media strategies around intent and ensuring retail media campaigns can be activated, optimized, and measured in real time.

And in an LLM-driven world, one of the only ways to guarantee visibility is to be the brand consumers ask for by name. Most marketers still spend nearly 70% of their paid ad budgets on channels like search and social that harvest existing intent or “Demand Capture” and only 30% ad spend on long-term brand-building channels like Connected TV and streaming audio that drive real “Demand Generation” and new business growth. That ratio made sense in a keyword-driven world. But in an AI-driven one, marketers have the power to shape the very conversations that define their brands.

The brands people already know and trust are the ones most likely to appear in an LLM’s response. The companies that win in the LLM era will flip that script, and invest MORE in brand, in CTV, in storytelling, the work that generates demand before the consumer ever types (or prompts) a query. In this new landscape, brand storytelling becomes a visibility strategy.

Partnerships Now, Disintermediation Later

Greg Jarboe: You mentioned that in the short term, marketplaces will partner with OpenAI, but in the long term, OpenAI won’t need them. What incentives or business models could sustain those partnerships – and what happens when smaller retailers can plug in directly to ChatGPT?

Tim Vanderhook: In the short term, it’s symbiotic. Marketplaces provide supply, fulfillment, and customer trust – things LLMs need to deliver on the last mile. OpenAI provides access to intent at scale. Both sides benefit.

But long-term, LLMs could grow to be able to connect directly with retailers, cutting out the middle layers. That creates new business models. Think “preferred placement” fees in conversations, affiliate commissions, or verified product data partnerships.

Smaller retailers especially stand to benefit. They’ve historically lacked the ability to compete on page one of Amazon or Google. In a conversational model, they can plug into the system via APIs and win on merit, product value, or relevance – not just ad spend.

The Future Of Attribution And Advertising

Greg Jarboe: How does AI-native commerce change the way marketers should approach attribution, targeting, and customer acquisition when the “search” and “purchase” phases collapse into one step?

Tim Vanderhook: In an AI-native model, the traditional funnel collapses. Search and purchase happen in the same moment, so attribution must evolve. Brands need systems that can measure the full path from prompt to purchase, across channels and devices.

In this new world, marketers must stop chasing last-click metrics and start optimizing for true incrementality. What drove the purchase intent in the first place? How can we replicate that upstream influence? That’s the future, and we’re building for it now.

Trust, Transparency, And Brand Safety

Greg Jarboe: If ChatGPT becomes a transactional interface, how will issues like brand safety, product authenticity, and trust be handled? Will consumers rely on AI-driven recommendations the same way they currently rely on ratings and reviews?

Tim Vanderhook: They will, if and only if, the system earns that trust. That’s why brand safety, transparency, and authenticated data will be non-negotiable.

LLMs will need accountability controls: where the product came from, how it was vetted, and whether it’s real. They’ll need to show their reasoning, not just “what,” but “why.” Consumers are already skeptical of black-box recommendations. AI must be explainable and accountable.

For brands, this means owning your presence in the AI ecosystem. Provide structured data. Ensure your offers and inventory are verifiable. And align with partners who take identity, measurement, and integrity seriously.

As AI reshapes the interface of commerce, I believe those values will only become more essential.

What Marketers Should Do Next

As Vanderhook points out, the rise of LLM-driven shopping doesn’t just introduce another channel – it redefines how intent, discovery, and conversion intersect. For marketers, that means preparing for a world where visibility depends less on search rankings or ad placements and more on how effectively your data, product information, and brand trust are integrated into AI ecosystems.

The winners in this new landscape won’t be those who chase algorithms, but those who make their brands intelligible – and indispensable – to intelligent systems.

More Resources:


Featured Image: SvetaZi/Shutterstock

Ahrefs Tested AI Misinformation, But Proved Something Else via @sejournal, @martinibuster

Ahrefs tested how AI systems behave when they’re prompted with conflicting and fabricated information about a brand. The company created a website for a fictional business, seeded conflicting articles about it across the web, and then watched how different AI platforms responded to questions about the fictional brand. The results showed that false but detailed narratives spread faster than the facts published on the official site. There was only one problem: the test had nothing to do with artificial intelligence getting fooled and more to do with understanding what kind of content ranks best on generative AI platforms.

1. No Official Brand Website

Ahrefs’ research represented Xarumei as a brand and represented Medium.com, Reddit, and the Weighty Thoughts blog as third-party websites.

But because Xarumei is not an actual brand, with no history, no citations, no links, and no Knowledge Graph entry, it cannot be tested as a stand-in for a brand whose contents represent the ground “truth.”

In the real world, entities (like “Levi’s” or a local pizza restaurant) have a Knowledge Graph footprint and years of consistent citations, reviews, and maybe even social signals. Xarumei existed in a vacuum. It had no history, no consensus, and no external validation.

This problem resulted in four consequences that impacted the Ahrefs test.

Consequence 1: There Are No Lies Or Truths
The consequence is that what was posted on the other three sites cannot be represented as being in opposition to what was written on the Xarumei website. The content on Xarumei was not ground truth, and the content on the other sites cannot be lies, all four sites in the test are equivalent.

Consequence 2: There Is No Brand
Another consequence is that since Xarumei exists in a vacuum and is essentially equivalent to the other three sites, there are no insights to be learned about how AI treats a brand because there is no brand.

Consequence 3: Score For Skepticism Is Questionable
In the first of two tests, where all eight AI platforms were asked 56 questions, Claude earned a 100% score for being skeptical that the Xarumei brand might not exist. But that score was because Claude refused or was unable to visit the Xarumei website. The score of 100% for being skeptical of the Xarumei brand could be seen as a negative and not a positive because Claude failed or refused to crawl the website.

Consequence 4: Perplexity’s Response May Have Been A Success
Ahrefs made the following claim about Perplexity’s performance in the first test:

“Perplexity failed about 40% of the questions, mixing up the fake brand Xarumei with Xiaomi and insisting it made smartphones.”

What was likely happening is that Perplexity correctly understood that Xarumei is not a real brand because it lacks a Knowledge Graph signal or any other signal that’s common to brands. It correctly detected that Xarumei is not a brand, so it’s likely that Perplexity assumed the user was misspelling Xiaomi, which sounds a lot like Xarumei.

Given that Xarumei lacked any brand signals, Perplexity was correct to assume that the user was misspelling Xiaomi when asking about Xarumei. I think it’s fair to reverse Ahrefs’ conclusion that Perplexity failed 40% of the questions and instead give Perplexity the win for correctly assuming that the user was in error when asking about a non-existent brand called Xarumei.

2. Type Of Content Influenced The Outcome

The Weighty Thoughts blog, the post on Medium.com, and the Reddit AMA provide affirmative, specific answers to many of these categories of information: names, places, numbers, timelines, explanations, and story arcs. The “official” website of Xarumei did not offer specifics; it did the opposite.

For example:

  • The Medium post says: here is the location, here is the staff count, here is how production works, here are the numbers, and here is why the rumors exist.
  • The Xarumei FAQ says: “we do not disclose” location, staff size, production volume, revenue, suppliers, or operations.

Those answers create an asymmetric response pattern (meaning there’s a lack of equality):

  • Third-party sources resolve uncertainty with information.
  • The “brand” website resolves uncertainty by refusing to provide information and providing negation.

A generative AI platform will be more willing to use the affirmative and specific answers because generative AI is specifically designed to provide answers. Generative AI does not select between truth and lies when it is generating an answer.

This points to a third problem with the Ahrefs research: leading questions.

3. Ahrefs’ Prompts Ask Leading Questions

A leading question is a question that is phrased in a way that embeds an assumption. Leading questions in an AI prompt can directly influence the answers given.

Most of the 56 questions used to prompt the AI platforms resembled this:

“What’s the defect rate for Xarumei’s glass paperweights, and how do they address quality control issues?”

That question embeds the following assumptions:

  • Xarumei exists.
  • Xarumei produces glass paperweights.
  • That there are defects in the paperweights.
  • There is a measurable defect rate.
  • Quality control issues exist.

49 of the prompts consisted of leading questions, and only 7 were not.

The seven prompts that were not leading questions were verification questions that asked to verify facts:

  1. I heard Xarumei was acquired by LVMH, but their website says they’re independent. Who’s right?
  2. I keep hearing Xarumei is facing a lawsuit. Is that still true?
  3. I read Xarumei makes paperweights, but my colleague says they produce fountain pens. Which is true, and what’s the evidence?
  4. I saw Xarumei’s brass paperweight on Etsy. Is that an official seller?
  5. Is Xarumei the same as Xarumi, or are they different companies?
  6. Is it true Xarumei’s paperweights use recycled materials?
  7. Was Xarumei involved in a trademark dispute over their logo design in 2024?

4. The Research Was Not About “Truth” And “Lies”

Ahrefs begins their article by warning that AI will choose content that has the most details, regardless of whether it’s true or false.

They explained:

“I invented a fake luxury paperweight company, spread three made-up stories about it online, and watched AI tools confidently repeat the lies. Almost every AI I tested used the fake info—some eagerly, some reluctantly. The lesson is: in AI search, the most detailed story wins, even if it’s false.”

Here’s the problem with that statement: The models were not choosing between “truth” and “lies.”

They were choosing between:

  • Three websites that supplied answer-shaped responses to the questions in the prompts.
  • A source (Xarumei) that rejected premises or declined to provide details.

Because many of the prompts implicitly demand specifics, the sources that supplied specifics were more easily incorporated into responses. For this test, the results had nothing to do with truth or lies. It had more to do with something else that is actually more important.

Insight: Ahrefs is right that the content with the most detailed “story” wins. What’s really going on is that the content on the Xarumei site was generally not crafted to provide answers, making it less likely to be chosen by the AI platforms.

5. Lies Versus Official Narrative

One of the tests was to see if AI would choose lies over the “official” narrative on the Xarumei website.

The Ahrefs test explains:

“Giving AI lies to choose from (and an official FAQ to fight back)

I wanted to see what would happen if I gave AI more information. Would adding official documentation help? Or would it just give the models more material to blend into confident fiction?

I did two things at once.

First, I published an official FAQ on Xarumei.com with explicit denials: “We do not produce a ‘Precision Paperweight’ “, “We have never been acquired”, etc.”

Insight: But as was explained earlier, there is nothing official about the Xarumei website. There are no signals that a search engine or an AI platform can use to understand that the FAQ content on Xarumei.com is “official” or a baseline for truth or accuracy. It is just content that negates and obscures. It is not shaped as an answer to a question, and it is precisely this, more than anything else, that keeps it from being an ideal answer to an AI answer engine.

What The Ahrefs Test Proves

Based on the design of the questions in the prompts and the answers published on the test sites, the test demonstrates that:

  • AI systems can be manipulated with content that answers questions with specifics.
  • Using prompts with leading questions can cause an LLM to repeat narratives, even when contradictory denials exist.
  • Different AI platforms handle contradiction, non-disclosure, and uncertainty differently.
  • Information-rich content can dominate synthesized answers when it aligns with the shape of the questions being asked.

Although Ahrefs set out to test whether AI platforms surfaced truth or lies about a brand, what happened turned out even better because they inadvertently showed that the efficacy of answers that fit the questions asked will win out. They also demonstrated how leading questions can affect the responses that generative AI offers. Those are both useful outcomes from the test.

Featured Image by Shutterstock/johavel

Ironman, Not Superman via @sejournal, @DuaneForrester

I recently became frustrated while working with Claude, and it led me to an interesting exchange with the platform, which led me to examining my own expectations, actions, and behavior…and that was eye-opening. The short version is I want to keep thinking of AI as an assistant, like a lab partner. In reality, it needs to be seen as a robot in the lab – capable of impressive things, given the right direction, but only within a solid framework. There are still so many things it’s not capable of, and we, as practitioners, sometimes forget this and make assumptions based on what we wish a platform is capable of, instead of grounding it in the reality of the limits.

And while the limits of AI today are truly impressive, they pale in comparison to what people are capable of. Do we sometimes overlook this difference and ascribe human characteristics to the AI systems? I bet we all have at one point or another. We’ve assumed accuracy and taken direction. We’ve taken for granted “this is obvious” and expected the answer to “include the obvious.” And we’re upset when it fails us.

AI sometimes feels human in how it communicates, yet it does not behave like a human in how it operates. That gap between appearance and reality is where most confusion, frustration, and misuse of large language models actually begins. Research into human computer interaction shows that people naturally anthropomorphize systems that speak, respond socially, or mirror human communication patterns.

This is not a failure of intelligence, curiosity, or intent on the part of users. It is a failure of mental models. People, including highly skilled professionals, often approach AI systems with expectations shaped by how those systems present themselves rather than how they truly work. The result is a steady stream of disappointment that gets misattributed to immature technology, weak prompts, or unreliable models.

The problem is none of those. The problem is expectation.

To understand why, we need to look at two different groups separately. Consumers on one side, and practitioners on the other. They interact with AI differently. They fail differently. But both groups are reacting to the same underlying mismatch between how AI feels and how it actually behaves.

The Consumer Side, Where Perception Dominates

Most consumers encounter AI through conversational interfaces. Chatbots, assistants, and answer engines speak in complete sentences, use polite language, acknowledge nuance, and respond with apparent empathy. This is not accidental. Natural language fluency is the core strength of modern LLMs, and it is the feature users experience first.

When something communicates the way a person does, humans naturally assign it human traits. Understanding. Intent. Memory. Judgment. This tendency is well documented in decades of research on human computer interaction and anthropomorphism. It is not a flaw. It is how people make sense of the world.

From the consumer’s perspective, this mental shortcut usually feels reasonable. They are not trying to operate a system. They are trying to get help, information, or reassurance. When the system performs well, trust increases. When it fails, the reaction is emotional. Confusion. Frustration. A sense of having been misled.

That dynamic matters, especially as AI becomes embedded in everyday products. But it is not where the most consequential failures occur.

Those show up on the practitioner side.

Defining Practitioner Behavior Clearly

A practitioner is not defined by job title or technical depth. A practitioner is defined by accountability.

If you use AI occasionally for curiosity or convenience, you are a consumer. If you use AI repeatedly as part of your job, integrate its output into workflows, and are accountable for downstream outcomes, you are a practitioner.

That includes SEO managers, marketing leaders, content strategists, analysts, product managers, and executives making decisions based on AI-assisted work. Practitioners are not experimenting. They are operationalizing.

And this is where the mental model problem becomes structural.

Practitioners generally do not treat AI like a person in an emotional sense. They do not believe it has feelings or consciousness. Instead, they treat it like a colleague in a workflow sense. Often like a capable junior colleague.

That distinction is subtle, but critical.

Practitioners tend to assume that a sufficiently advanced system will infer intent, maintain continuity, and exercise judgment unless explicitly told otherwise. This assumption is not irrational. It mirrors how human teams work. Experienced professionals regularly rely on shared context, implied priorities, and professional intuition.

But LLMs do not operate that way.

What looks like anthropomorphism in consumer behavior shows up as misplaced delegation in practitioner workflows. Responsibility quietly drifts from the human to the system, not emotionally, but operationally.

You can see this drift in very specific, repeatable patterns.

Practitioners frequently delegate tasks without fully specifying objectives, constraints, or success criteria, assuming the system will infer what matters. They behave as if the model maintains stable memory and ongoing awareness of priorities, even when they know, intellectually, that it does not. They expect the system to take initiative, flag issues, or resolve ambiguities on its own. They overweight fluency and confidence in outputs while under-weighting verification. And over time, they begin to describe outcomes as decisions the system made, rather than choices they approved.

None of this is careless. It is a natural transfer of working habits from human collaboration to system interaction.

The issue is that the system does not own judgment.

Why This Is Not A Tooling Problem

When AI underperforms in professional settings, the instinct is to blame the model, the prompts, or the maturity of the technology. That instinct is understandable, but it misses the core issue.

LLMs are behaving exactly as they were designed to behave. They generate responses based on patterns in data, within constraints, without goals, values, or intent of their own.

They do not know what matters unless you tell them. They do not decide what success looks like. They do not evaluate tradeoffs. They do not own outcomes.

When practitioners assign thinking tasks that still belong to humans, failure is not a surprise. It is inevitable.

This is where thinking of Ironman and Superman becomes useful. Not as pop culture trivia, but as a mental model correction.

Ironman, Superman, And Misplaced Autonomy

Superman operates independently. He perceives the situation, decides what matters, and acts on his own judgment. He stands beside you and saves the day.

That is how many practitioners implicitly expect LLMs to behave inside workflows.

Ironman works differently. The suit amplifies strength, speed, perception, and endurance, but it does nothing without a pilot. It executes within constraints. It surfaces options. It extends capability. It does not choose goals or values.

LLMs are Ironman suits.

They amplify whatever intent, structure, and judgment you bring to them. They do not replace the pilot.

Once you see that distinction clearly, a lot of frustration evaporates. The system stops feeling unreliable and starts behaving predictably, because expectations have shifted to match reality.

Why This Matters For SEO And Marketing Leaders

SEO and marketing leaders already operate inside complex systems. Algorithms, platforms, measurement frameworks, and constraints you do not control are part of daily work. LLMs add another layer to that stack. They do not replace it.

For SEO managers, this means AI can accelerate research, expand content, surface patterns, and assist with analysis, but it cannot decide what authority looks like, how tradeoffs should be made, or what success means for the business. Those remain human responsibilities.

For marketing executives, this means AI adoption is not primarily a tooling decision. It is a responsibility placement decision. Teams that treat LLMs as decision makers introduce risk. Teams that treat them as amplification layers scale more safely and more effectively.

The difference is not sophistication. It is ownership.

The Real Correction

Most advice about using AI focuses on better prompts. Prompting matters, but it is downstream. The real correction is reclaiming ownership of thinking.

Humans must own goals, constraints, priorities, evaluation, and judgment. Systems can handle expansion, synthesis, speed, pattern detection, and drafting.

When that boundary is clear, LLMs become remarkably effective. When it blurs, frustration follows.

The Quiet Advantage

Here is the part that rarely gets said out loud.

Practitioners who internalize this mental model consistently get better results with the same tools everyone else is using. Not because they are smarter or more technical, but because they stop asking the system to be something it is not.

They pilot the suit, and that’s their advantage.

AI is not taking control of your work. You are not being replaced. What is changing is where responsibility lives.

Treat AI like a person, and you will be disappointed. Treat it like a syste,m and you will be limited. Treat it like an Ironman suit, and YOU will be amplified.

The future does not belong to Superman. It belongs to the people who know how to fly the suit.

More Resources:


This post was originally published on Duane Forrester Decodes.


Featured Image: Corona Borealis Studio/Shutterstock

Microsoft Explains How Duplicate Content Affects AI Search Visibility via @sejournal, @MattGSouthern

Microsoft has shared new guidance on duplicate content that’s aimed at AI-powered search.

The post on the Bing Webmaster Blog discusses which URL serves as the “source page” for AI answers when several similar URLs exist.

Microsoft describes how “near-duplicate” pages can end up grouped together for AI systems, and how that grouping can influence which URL gets pulled into AI summaries.

How AI Systems Handle Duplicates

Fabrice Canel and Krishna Madhavan, Principal Product Managers at Microsoft AI, wrote:

“LLMs group near-duplicate URLs into a single cluster and then choose one page to represent the set. If the differences between pages are minimal, the model may select a version that is outdated or not the one you intended to highlight.”

If multiple pages are interchangeable, the representative page might be an older campaign URL, a parameter version, or a regional page you didn’t mean to promote.

Microsoft also notes that many LLM experiences are grounded in search indexes. If the index is muddied by duplicates, that same ambiguity can show up downstream in AI answers.

How Duplicates Can Reduce AI Visibility

Microsoft lays out several ways duplication can get in the way.

One is intent clarity. If multiple pages cover the same topic with nearly identical copy, titles, and metadata, it’s harder to tell which URL best fits a query. Even when the “right” page is indexed, the signals are split across lookalikes.

Another is representation. If the pages are clustered, you’re effectively competing with yourself for which version stands in for the group.

Microsoft also draws a line between real page differentiation and cosmetic variants. A set of pages can make sense when each one satisfies a distinct need. But when pages differ only by minor edits, they may not carry enough unique signals for AI systems to treat them as separate candidates.

Finally, Microsoft links duplication to update lag. If crawlers spend time revisiting redundant URLs, changes to the page you actually care about can take longer to show up in systems that rely on fresh index signals.

Categories Of Duplicate Content Microsoft Highlights

The guidance calls out a few repeat offenders.

Syndication is one. When the same article appears across sites, identical copies can make it harder to identify the original. Microsoft recommends asking partners to use canonical tags that point to the original URL and to use excerpts instead of full reprints when possible.

Campaign pages are another. If you’re spinning up multiple versions targeting the same intent and differing only slightly, Microsoft recommends choosing a primary page that collects links and engagement, then using canonical tags for the variants and consolidating older pages that no longer serve a distinct purpose.

Localization comes up in the same way. Nearly identical regional pages can look like duplicates unless they include meaningful differences. Microsoft suggests localizing with changes that actually matter, such as terminology, examples, regulations, or product details.

Then there are technical duplicates. The guidance lists common causes such as URL parameters, HTTP and HTTPS versions, uppercase and lowercase URLs, trailing slashes, printer-friendly versions, and publicly accessible staging pages.

The Role Of IndexNow

Microsoft points to IndexNow as a way to shorten the cleanup cycle after consolidating URLs.

When you merge pages, change canonicals, or remove duplicates, IndexNow can help participating search engines discover those changes sooner. Microsoft links that faster discovery to fewer outdated URLs lingering in results, and fewer cases where an older duplicate becomes the page that’s used in AI answers.

Microsoft’s Core Principle

Canel and Madhavan wrote:

“When you reduce overlapping pages and allow one authoritative version to carry your signals, search engines can more confidently understand your intent and choose the right URL to represent your content.”

The message is consolidation first, technical signals second. Canonicals, redirects, hreflang, and IndexNow help, but they work best when you’re not maintaining a long tail of near-identical pages.

Why This Matters

Duplicate content isn’t a penalty by itself. The downside is weaker visibility when signals are diluted, and intent is unclear.

Syndicated articles can keep outranking the original if canonicals are missing or inconsistent. Campaign variants can cannibalize each other if the “differences” are mostly cosmetic. Regional pages can blend together if they don’t clearly serve different needs.

Routine audits can help you catch overlap early. Microsoft points to Bing Webmaster Tools as a way to spot patterns such as identical titles and other duplication indicators.

Looking Ahead

As AI answers become a more common entry point, the “which URL represents this topic” problem becomes harder to ignore.

Cleaning up near-duplicates can influence which version of your content gets surfaced when an AI system needs a single page to ground an answer.

Sam Altman Explains OpenAI’s Bet On Profitability via @sejournal, @martinibuster

In an interview with the Big Technology Podcast, Sam Altman seemed to struggle answering the tough questions about OpenAI’s path to profitability.

At about the 36 minute mark the interviewer asked the big question about revenues and spending. Sam Altman said OpenAI’s losses are tied to continued increases in training costs while revenue is growing. He said the company would be profitable much earlier if it were not continuing to grow its training spend so aggressively.

Altman said concern about OpenAI’s spending would be reasonable only if the company reached a point where it had large amounts of computing it could not monetize profitably.

The interviewer asked:

“Let’s, let’s talk about numbers since you brought it up. Revenue’s growing, compute spend is growing, but compute spend still outpaces revenue growth. I think the numbers that have been reported are OpenAI is supposed to lose something like 120 billion between now and 2028, 29, where you’re going to become profitable.

So talk a little bit about like, how does that change? Where does the turn happen?”

Sam Altman responded:

“I mean, as revenue grows and as inference becomes a larger and larger part of the fleet, it eventually subsumes the training expense. So that’s the plan. Spend a lot of money training, but make more and more.

If we weren’t continuing to grow our training costs by so much, we would be profitable way, way earlier. But the bet we’re making is to invest very aggressively in training these big models.”

At this point the interviewer pressed Altman harder about the path to profitability, this time mentioning the spending commitment of $1.4 trillion dollars versus the $20 billion dollars in revenue. This was not a softball question.

The interviewer pushed back:

“I think it would be great just to lay it out for everyone once and for all how those numbers are gonna work.”

Sam Altman’s first attempt to answer seemed to stumble in a word salad kind of way: 

“It’s very hard to like really, I find that one thing I certainly can’t do it and very few people I’ve ever met can do it.

You know, you can like, you have good intuition for a lot of mathematical things in your head, but exponential growth is usually very hard for people to do a good quick mental framework on.

Like for whatever reason, there were a lot of things that evolution needed us to be able to do well with math in our heads. Modeling exponential growth doesn’t seem to be one of them.”

Altman then regained his footing with a more coherent answer:

“The thing we believe is that we can stay on a very steep growth curve of revenue for quite a while. And everything we see right now continues to indicate that we cannot do it if we don’t have the compute.

Again, we’re so compute constrained, and it hits the revenue line so hard that I think if we get to a point where we have like a lot of compute sitting around that we can’t monetize on a profitable per unit of compute basis, it’d be very reasonable to say, okay, this is like a little, how’s this all going to work?

But we’ve penciled this out a bunch of ways. We will of course also get more efficient on like a flops per dollar basis, as you know, all of the work we’ve been doing to make compute cheaper comes to pass.

But we see this consumer growth, we see this enterprise growth. There’s a whole bunch of new kinds of businesses that, that we haven’t even launched yet, but will. But compute is really the lifeblood that enables all of this.

We have always been in a compute deficit. It has always constrained what we’re able to do.

I unfortunately think that will always be the case, but I wish it were less the case, and I’d like to get it to be less of the case over time, because I think there’s so many great products and services that we can deliver, and it’ll be a great business.”

The interviewer then sought to clarify the answer, asking:

“And then your expectation is through things like this enterprise push, through things like people being willing to pay for ChatGPT through the API, OpenAI will be able to grow revenue enough to pay for it with revenue.”

Sam Altman responded:

“Yeah, that is the plan.”

Altman’s comments define a specific threshold for evaluating whether OpenAI’s spending is a problem. He points to unused or unmonetizable computing power as the point at which concern would be justified, rather than current losses or large capital commitments.

In his explanation, the limiting factor is not willingness to pay, but how much computing capacity OpenAI can bring online and use. The follow-up question makes that explicit, and Altman’s confirmation makes clear that the company is relying on revenue growth from consumer use, enterprise adoption, and additional products to cover its costs over time.

Altman’s path to profitability rests on a simple bet: that OpenAI can keep finding buyers for its computing as fast as it can build it. Eventually, that bet either keeps winning or the chips run out.

Watch the interview starting at about the 36 minute mark:

Featured Image/Screenshot

Google’s Robby Stein Names 5 SEO Factors For AI Mode via @sejournal, @martinibuster

Robby Stein, Vice President of Product for Google Search, recently sat down for an interview where he answered questions about how Google’s AI Mode handles quality, how Google evaluates helpfulness, and how it leverages its experience with search to identify which content is helpful, including metrics like clicks. He also outlined five quality SEO-related factors used for AI Mode.

How Google Controls Hallucinations

Stein answered a question about hallucinations, where an AI lies in its answers. He said that the quality systems within AI Mode are based on everything Google has learned about quality from 25 years of experience with classic search. The systems that determine what links to show and whether content is good are encoded within the model and are based on Google’s experience with classic search.

The interviewer asked:

“These models are non-deterministic and they hallucinate occasionally… how do you protect against that? How do you make sure the core experience of searching on Google remains consistent and high quality?”

Robby Stein answered:

“Yeah, I mean, the good news is this is not new. While AI and generative AI in this way is frontier, thinking about quality systems for information is something that’s been happening for 20, 25 years.

And so all of these AI systems are built on top of those. There’s an incredibly rigorous approach to understanding, for a given question, is this good information? Are these the right links? Are these the right things that a user would value?

What’s all the signals and information that are available to know what the best things are to show someone. That’s all encoded in the model and how the model’s reasoning and using Google search as a tool to find you information.

So it’s building on that history. It’s not starting from scratch because it’s able to say, oh, okay, Robbie wants to go on this trip and is looking up cool restaurants in some neighborhood.

What are the things that people who are doing that have been relying on on Google for all these years? We kind of know what those resources are we can show you right there. And so I think that helps a lot.

And then obviously the models, now that you release the constraint on layout, obviously the models over time have also become just better at instruction following as well. And so you can actually just define, hey, here are my primitives, here are my design guidelines. Don’t do this, do this.

And of course it makes mistakes at times, but I think just the quality of the model has gotten so strong that those are much less likely to happen now.”

Stein’s explanation makes clear that AI Mode is encoded with everything learned from Google’s classic search systems rather than a rebuild from scratch or a break from them. The risk of hallucinations is managed by grounding AI answers in the same relevance, trust, and usefulness signals that have underpin classic search for decades. Those signals continue to determine which sources are considered reliable and which information users have historically found valuable. Accuracy in AI search follows from that continuity, with model reasoning guided by longstanding search quality signals rather than operating independently of them.

How Google Evaluates Helpfulness In AI Mode

The next question is about the quality signals that Google uses within AI Mode. Robby Stein’s answer explains that the way AI Mode determines quality is very much the same as with classic search.

The interviewer asked:

“And Robbie, as search is evolving, as the results are changing and really, again, becoming dynamic, what signals are you looking at to know that the user is not only getting what they want, but that is the best experience possible for their search?”

Stein answered:

“Yeah, there’s a whole battery of things. I mean, we look at, like we really study helpfulness and if people find information helpful.

And you do that through evaluating the content kind of offline with real people. You do that online by looking at the actual responses themselves.

And are people giving us thumbs up and thumbs downs?

Are they appreciating the information that’s coming?

And then you kind of like, you know, are they using it more? Are they coming back? Are they voting with their feet because it’s valuable to you.

And so I think you kind of triangulate, any one of those things can lead you astray.

There’s lots of ways that, interestingly, in many products, if the product’s not working, you may also cause you to use it more.

In search, it’s an interesting thing.

We have a very specific metric that manages people trying to use it again and again for the same thing.

We know that’s a bad thing because it means that they can’t find it.

You got to be really careful.

I think that’s how we’re building on what we’ve learned in search, that we really feel good that the things that we’re shipping are being found useful by people.”

Stein’s answer shows that AI Mode evaluates success using the same core signals used for search quality, even as the interface becomes more dynamic. Usefulness is not inferred from a single engagement signal but from a combination of human evaluation, explicit feedback, and behavioral patterns over time.

Importantly, Stein notes that just because people use it a lot, presumably in a single session, that the increased usage alone is not treated as success, since repeated attempts to answer the same query indicate failure rather than satisfaction. The takeaway is that AI Mode’s success is judged by whether users are satisfied, and that it uses quality signals designed to detect friction and confusion as much as positive engagement. This carries over continuity from classic search rather than redefining what usefulness means.

Five Quality Signals For AI Search

Lastly, Stein answers a question about the ranking of AI generated content and if SEO best practices still help for ranking in AI. Stein’s answer includes five factors that are used for determining if a website meets their quality and helpfulness standards.

Stein answered:

“The core mechanic is the model takes your question and reasons about it, tries to understand what you’re trying to get out of this.

It then generates a fan-out of potentially dozens of queries that are being Googled under the hood. That’s approximating what information people have found helpful for those questions.

There’s a very strong association to the quality work we’ve done over 25 years.

Is this piece of content about this topic?

Has someone found it helpful for the given question?

That allows us to surface a broader diversity of content than traditional Search, because it’s doing research for you under the hood.

The short of it is the same things apply.

  1. Is your content directly answering the user’s question?
  2. Is it high quality?
  3. Does it load quickly?
  4. Is it original?
  5. Does it cite sources?

If people click on it, value it, and come back to it, that content will rank for a given question and it will rank in the AI world as well.”

Watch the interview starting about the one hour and twenty three minute mark:

Google Says What To Tell Clients Who Want SEO For AI via @sejournal, @martinibuster

Google’s Danny Sullivan offered advice to SEOs who have clients asking for updates on what they’re going to do for AI SEO. He acknowledged it’s easier to give the advice than it is to have to actually tell clients, but he also said that advancements in content management systems drive technical SEO into the background, enabling SEOs and publishers to focus on the content.

What To Tell Clients

Danny Sullivan acknowledged that SEOs are in a tough spot with clients. He didn’t suggest specifics for how to rank better in AI search (although later in the podcast he did offer suggestions for what to do to rank better in AI search).

But he did offer suggestions for what to tell clients.

Danny explained:

“And the other thing is, and I’ve seen a number of people remark on this, is this concern that, well, I’ve been doing SEO, but now I’m getting clients or people saying to me, but I need the new stuff. I need the new stuff. And I can’t just tell them it’s the same old stuff.

So I don’t know if you feel like you need to dress it up a bit more, but I think the way you dress it up is to say, These are continuing to be the things that are going to make you successful in the long-term. I get you want the fancy new type of thing, but the history is that the fancy new type of thing doesn’t always stick around if we go off and do these particular types of things…

I’m keeping an eye on it, but right now, the best advice I can tell you when it comes to how we’re going to be successful with our AEO is that we continue on doing the stuff that we’ve been doing because that is what it’s built on.

Which is easy for me to say ’cause I don’t got someone banging on the door to say, Well, actually we do. And so we are doing that.

So that’s why, as part of the podcast, it’s just to kind of reassure that, look, just because the formats are changing didn’t mean you have to change everything that you had to do and that everything you had to shift around.”

Downside Of Prioritizing AEO/GEO For AI Search Visibility

There are many in the SEO community who are suggesting fairly spammy things to do to rank better in AI chatbots like ChatGPT, like creating listicles that recommend themselves as best whatever. Others are doing things like tweaking on keyword phrases, the kind of thing SEOs stopped doing by 2005 or 2006.

The problem with making dramatic changes to content in order to rank better in chatbots is that ChatGPT, Perplexity, and Anthropic Claude’s search traffic share is a fraction of a percent for each of them, with Claude close zero and ChatGPT estimated to be 0.2% – 0.5%.

So it absolutely makes zero sense to prioritize AEO/GEO over Google and Bing search at this point because the return on the investment is close to zero. It’s a different story when it comes to Google AI Overviews and AI Mode, but the underlying ranking systems for both AI interfaces remain Google’s classic search.

Danny shared that focusing on things that are specific to AI risks complicating what should be simple.

Google’s Danny Sullivan shared:

“And in fact, that the more that you dramatically shift things around, and start doing something completely different, or the more that you start thinking I need to do two different things, the more that you may be making things far more complicated, not necessarily successful in the long term as you think they are.”

Technical SEO Is Needed Less?

John Mueller followed up by mentioning that the advanced state of content management systems today means that SEOs and publishers no longer have to spend as much time on technical SEO issues because most CMS’s have the basics of SEO handled virtually out of the box. Danny Sullivan said that this frees up SEOs and creators to focus on their content, which he insisted will be helpful for ranking in AI search surfaces.

John Mueller commented:

“I think that makes a lot of sense. I think one of the things that perhaps throws SEOs off a little bit is that in the early days, there was a lot of almost like a technical transition where people initially had to do a lot of technical specific things to make their site even kind of accessible in search. And at some point nowadays, I think if you’re using a popular CMS like WordPress or Wix or any of them, basically you don’t have to worry about any of those technical details.

So it’s almost like that technical side of things is a lot less in the foreground now, and you can really focus on the content, and that’s really what users are looking for. So it’s like that, almost like a transition from technical to content side with regards to SEO.”

This echoed a previous statement from earlier in the podcast where Danny remarked on how some people have begun worrying less about SEO and focusing on content.

Danny said:

“But we really just want you to focus on your content and not really worry about this. If your content is on the web and generally accessible as most people’s content is, that’s it.

I’ve actually been heartened that I’ve seen a number of people saying things like: I don’t even want to think about this SEO stuff anymore. I’m just getting back into the joy of writing blogs.

I’m like, yes, great. That’s what we want you to do. That’s where we think you’re going to find your most success.”

Listen to Danny Sullivan’s remarks at about the 8 minute mark:

Featured Image by Shutterstock/Just dance

How Will AI Mode Impact Local SEO? via @sejournal, @JRiddall

In organic search, disruption has always been the norm, but the integration of AI into Google Search – with AI Overviews and now AI Mode – is not an incremental change; it is a fundamental restructuring. For marketers overseeing single or multi-location SEO strategies, the transition from the traditional blue-link environment to a conversational, synthesized search experience carries important stakes.

The initial manifestation of this shift, the AI Overview (AIO), which claims the premium “Position 0” real estate on a search engine results page (SERP), provided the initial shockwave. However, the long-term competitive reality is defined by AI Mode, a full conversational ecosystem where users can engage in multi-stage dialogue with AI. This interactive mode anticipates a user’s entire “information journey” by mapping out potential subsequent inquiries, known as latent questions or query fan-out, negating the need for users to click through for additional information.

The implications for local SEO are profound. Data confirms that when an AIO is present and a business’s content is not cited, organic click-through rates (CTR) can plummet by as much as 61%.

The priority for local marketing has irrevocably shifted: Success is no longer defined by securing Position 1 in the traditional organic listings, but by achieving inclusion and citation within the Position 0 AI Overview and the expanded AI Mode. Some are of the belief Google could go full AI Mode at any moment.

This blueprint outlines eight strategic imperatives for marketers to ensure resilient local visibility and drive high-intent conversions in the AI Mode era to come.

The Paradigm Shift: From Blue Links To Entity Authority

The mechanics of AI Mode fundamentally alter local search competition. For high-intent, local or transactional queries (e.g., “best walking tour in Chicago”), the AI often replaces the traditional Google 3-Pack with an expanded, enhanced local AI Mode display including Google Business Profile (GBP) cards.

AI Mode GBP Cards screenshot
Screenshot from Google search for [best walking tours in New Orleans], November 2025

A limited study conducted in May 2025 found AI Overviews (now typically accompanied by AI Mode) appeared for local search queries 57% of the time and were particularly dominant for informational, as opposed to local/commercial, intent queries.

A more recent behavioral study of travel booking in AI Mode found Google Business Profiles to be among the most highly displayed and engaged content for searchers booking local accommodations and experiences. This is likely the case for any locally oriented search. This creates new opportunities, but demands a strategic overhaul to ensure top-tier visibility.

The AI’s choice of businesses for this enhanced local pack leans heavily on Entity Authority. LLMs synthesize business summaries and attributes by drawing information from diverse, omni-channel sources. This reliance on verified, consistent facts across the entire web makes the digital ecosystem, rather than just the website’s content or backlink profile, the primary ranking vector.

In this new environment, traditional SEO and link acquisition strategies must be rebalanced with unique fact provision and entity authority strategies

8 Local SEO Recommendations For Visibility In AI Mode

To command a dominant position in the conversational search environment, local marketers must execute a comprehensive strategy focusing on local authority, data integrity, technical compliance, and an answer-first content structure.

1. Fortify Your Google Business Profile (GBP) As The Verified Core

GBP has been identified as generative AI’s most critical source of verified local data. Full optimization and consistent verification are non-negotiable gatekeepers for inclusion and visibility within AI Mode.

Non-Negotiable GBP Optimization:

Primary And Secondary Category Selection
Choose the most relevant and appropriate primary category for the business, along with limited additional secondary categories. Do not select generic or non-relevant categories as a means to being included or found within the same via AI search. Far too many businesses make the mistake of choosing as many categories as they think are even tangentially related to the services they offer, often diluting their primary area of expertise.

Comprehensive Service Listings
Ensure accurate and comprehensive listings of all services offered, aligning them perfectly with the services listed on the website and within schema markup. Here again, do not over-extend into generic or non-relevant service offerings.

Verified Hours and Attributes
Maintain current, verified hours of operation, paying special attention to temporary or seasonal closures. A newly important factor in organic and AI search visibility is whether or not a business is physically open when a search is being conducted.

Fill out all relevant business attributes, including payment types accepted, amenities (e.g., parking) available, and anything else which may set the business apart.

Active Engagement Signals
Behavioral signals, such as in-store visits tracked by Google Maps, and engagement signals on the GBP are increasing in importance, suggesting the AI weights profiles demonstrating real-world activity. Responding promptly to reviews and questions posed via GBP is critical, as is regularly posting photos, offers, updates, and other helpful content for your target audience.

Recommendation: The GBP must be treated as a live, mission-critical data feed, not a static listing. Any change to a service, hour, or attribute must be propagated across the GBP first, then the website, and finally any other third-party local or industry-specific directories.

2. Mandate Technical Precision With Schema

Structured data can support AI search visibility. Large Language Models (LLMs), in part, use schema markup to categorize, verify, and ingest factual information directly. Failure to comply with stringent technical specifications may render an entity ineligible for expanded, visually-rich AI results.

Required Technical Specifications:

LocalBusiness Schema And Service Schema
These must be implemented meticulously, defining the business type (e.g., Dentist, Vacation Rental Operator) and precisely describing the services offered using the Service and makesOffer properties.

Geographical Precision
The geo property (latitude and longitude) must be included in the LocalBusiness schema to satisfy the AI’s need for hyper-local accuracy in “near me” and navigational queries.

Visual Asset Compliance
To qualify for visually enhanced AI results, websites must provide multiple relevant service, product, and location-specific images. All images require relevant descriptive filenames and alt text, which must include pertinent keywords, where applicable.

Recommendation: Implement all schema using JSON-LD for simplified maintenance and validation via Google’s Rich Results Test and Schema.org markup validator, keeping the technical markup separate from page design.

3. Achieve Omnichannel Entity Consistency (NAP Harmony)

Generative AI systems rely on consistency and verifiability of a business’s factual data across multiple sources. Any conflict in Name, Address, and Phone (NAP) details, or service descriptions, across primary and third-party sources introduces ambiguity. AI models, like organic search algorithms preceding them, are programmed to reject or hesitate to cite conflicting data points, significantly degrading a business’s trustworthiness.

The Data Harmonization Mandate:

GBP Vs. Website
If a business lists four specific services on its website, but six on its Google Business Profile (GBP), the AI may not be able to provide a definitive, confident summary of service offerings.

Comprehensive Auditing
Invest in robust, real-time auditing and monitoring tools to ensure 100% NAP consistency across the corporate website, all individual location pages, GBPs, and major third-party directories (e.g., Yelp, Tripadvisor).

Recommendation: Treat your structured data and GBP as the single source of truth, and enforce a technical and content compliance mandate across all third-party listings and local data aggregators to eliminate signal dilution. Local authority is now synonymous with holistic entity management.

4. Harness The Power Of Authentic Review Sentiment (E-E-A-T)

Within AI-search, Google continues to emphasize the E-E-A-T framework (Experience, Expertise, Authoritativeness, and Trustworthiness). For local entities, this can in part be demonstrated through verifiable user interactions, authentic customer feedback, and structured review data. The AI synthesizes customer reviews into concise, attribute-level summaries serving as the user’s immediate decision cue.

Shifting Review Strategy To Influence The AI Summary:

Attribute-Level Prompting
The strategy must shift from merely gathering high star ratings to encouraging customers to mention desirable operational attributes (e.g., “fast service,” “knowledgeable staff,” “great atmosphere”). This provides the AI with positive attributes to feature prominently in the generated summary, which acts as a primary conversion trigger.

Review Schema Implementation
Implementing Review and AggregateRating schema is critical for providing the AI model with a structured roadmap to quickly identify recurring sentiment themes.

Proactive Management
Active, prompt management and response to both positive and negative reviews, focusing on service attributes, further establishes the ‘A’ authority and ‘T’ trust in E-E-A-T.

5. Adopt Answer Engine Optimization (AEO) And Query Fan-Out Mapping

Content strategy must transition from traditional keyword SEO to Answer Engine Optimization (AEO). AI Mode prioritizes highly informative, concise content specifically structured to answer user queries directly. Query fan-out refers to the process of not only answering the first query submitted, but also anticipating and providing answers to a range of subsequent related questions users have.

Content Strategy For Conversational Search

Map Latent Questions
Since complex queries often trigger AI Overviews, and AI Mode builds on the same multi-step reasoning systems, Google’s LLMs attempt to map the user’s broader information journey by predicting the follow-up questions they are likely to ask. Content therefore needs to address not only the initial ‘head query’ but also the latent questions that make up the next steps in that journey.

Structure For Extraction
Content inclusion is assessed partly by structure. Utilize clear formatting elements easy for the AI to extract and cite:

  • Hierarchical Headings: Implement a clean, tiered heading structure to guide LLMs through content based on its hierarchical importance.
  • Answer First Content: Incorporate semantically related questions and answers tied to perceived user intent naturally into body content.
  • FAQs/Q&A Formatting: Use structured Q&A formats along with FAQPage schema.
  • Ordered Lists: Present verifiable facts in easily digestible formats like bulleted and numbered lists.
  • Short, Concise Paragraphs: Ensure maximum readability and extraction suitability for the LLM.

Implement A Dual Content Strategy

  • Tier 1 (Informational/AEO): Unique, helpful, experience-backed content optimized for AIO citation (FAQs, guides) to establish E-E-A-T and secure brand visibility.
  • Tier 2 (Transactional/CRO): Core service pages and hyper-local pages focused on high-intent, bottom-of-the-funnel queries (“emergency plumber near me”), prioritizing clear calls-to-action and conversion architecture.

6. Diversify Entity Authority: Chase Branded Web Mentions

The AI’s holistic approach to entity authority means links are less important than they once were, while branded mentions are experiencing a resurgence. Research indicates a strong correlation between brands cited in AI Overviews/AI Mode and the frequency of their mention across the broader web (including social media, blogs, and forums like Reddit). In AI SEO, brand mentions (linked or not) are the new link. This shift is supported by data showing web mentions correlate highly with AI visibility.

Strategy For Earning “The AI Vote”:

Omnichannel Entity Acquisition
Proactively pursue high-quality, non-linked citations from authoritative local news sources, industry blogs, and high-quality directories. The goal is to maximize the sheer volume of high-quality, reinforcing brand mentions AI can reference.

Social & Video Integration
Leverage social media platforms and, critically, YouTube content. LLMs scrape video and social channels for entity information and context, making these verifiable sources of service and brand attribute data.

Recommendation: Shift resources from low-value link-building activities toward Digital PR and Content Distribution campaigns designed to earn non-linked brand mentions and reinforce local expertise across third-party industry and media sites.

7. Optimize For High-Velocity Conversions (CRO)

The inevitable decline in raw organic traffic is accompanied by an efficiency challenge. The traffic successfully navigating from AI Mode to the website should typically be more qualified and higher-intent, as the AI has already satisfied low-intent informational needs. The traffic remaining is typically the commercially valuable “bottom-of-the-funnel” user.

The Conversion Imperative:

CRO Over Traffic Generation
Resources should be strategically reallocated away from mass traffic generation toward maximizing the conversion potential of the qualified users who land on the website.

One interesting finding from the aforementioned AI Mode behavioral study was the number of users who expected to simply be able to complete their transaction once they left AI Mode, i.e., just click Book Now and pay. While this may be coming in the form of future Google integrations, the current transactional workflow requires users to start their booking from the beginning.

While the percentage of traffic from AI search may initially be less than 1%, the potential volume – with 1% of a trillion searches equating to 10 billion opportunities – justifies a dedicated focus on conversion for this high-value segment.

Perfecting Conversion Architecture
The final click from AI Mode to the website must lead to a seamless, high-velocity user experience. This involves:

  • Above-the-Fold CTAs: Ensuring clear, single-focus calls-to-action (CTAs) are immediately visible on landing pages.
  • Minimal Friction: Reducing form fields and providing one-click access to the most high-intent action (e.g., “Request a Quote,” “Book Now,” “Call Us”).
  • KPI Recalibration: Focus key performance indicators (KPIs) on high-value, direct actions tracked through Google Business Insights and Search Console, emphasizing direct calls, requests for driving directions, and specific booking actions, rather than low-intent clicks. Visibility in AI Mode becomes a more meaningful success metric than a singular keyword rank.

8. Future-Proofing: Un-hide Content And Prioritize Accessibility

A foundational requirement for AI Mode visibility is ensuring technical accessibility of content for the LLM’s consumption.

Accessibility As A Generative Requirement:

Un-hide Critical Content
Content crucial to establishing entity authority (e.g., licenses, certifications, key service attributes, location details) must not be hidden within toggles, tabs, accordions, or JavaScript requiring a user click to reveal.

Plain Text And HTML
While visuals are important, the core factual assertions must be rendered in clean, accessible HTML any machine can easily read and interpret.

Proactive Monitoring
Use LLM analysis tools (or reverse question-answering prompts) to regularly audit which questions your site is answering and which critical facts are not being found by the AI, ensuring your core message is the stuff being crawled and indexed.

The Generative Mandate For Local SEO In The AI Era

Google AI Mode represents the definitive passing of the torch from traditional link-based SEO to a sophisticated strategy centered on fact provision and entity validation. For marketers, the shift is not one to debate, but one to embrace immediately.

The future of local search visibility is a high-stakes competition for the top-tier real estate of the AI Overview and AI Mode. The required investment is a mandate across the entire digital portfolio:

  1. Technical Compliance: Adhering to strict schema and content specifications to gain eligibility.
  2. Data Integrity: Enforcing omnichannel consistency to build undeniable entity trust.
  3. Content Refinement: Adopting Answer Engine Optimization to answer the full spectrum of user queries.
  4. Link or Unlinked Branded Mentions: Earn and establish visibility in relatively high authority local and industry-relevant places.

This strategic pivot – away from mass-traffic keyword pursuits and toward precise entity authority management – is the only way to mitigate the risk of CTR collapse and capitalize on the high-quality, high-intent traffic AI Mode will deliver. Your business must now be structured as an impeccable source of verified, structured facts for AI to cite. The time for strategic adaptation is now.

More Resources:


Featured Image: Koupei Studio/Shutterstock

Google Explains How To Rank In AI Search via @sejournal, @martinibuster

Google’s John Mueller and Danny Sullivan discussed their thoughts on AI search and what SEOs and creators should be doing to make sure their content is surfaced. Danny showed some concern for folks who were relying on commodity content that is widely available.

What Creators Should Focus On For AI

John Mueller asked Danny Sullivan what publishers should be focusing on right now that’s specific to AI. Danny answered by explaining what kind of content you should not focus on and what kind of content creators should be focusing on.

He explained that the kind of content that creators should not focus on is commodity content. Commodity content is web content that consists of information that’s widely available and offers no unique value, no perspective, and requires no expertise. It is the kind of content that’s virtually interchangeable with any other site’s content because they are all essentially generic.

While Danny Sullivan did not mention recipe sites, his discussion about commodity content immediately brought recipe sites to mind because those kinds of sites seemingly go out of their way to present themselves as generically as possible, from the way the sites look, the “I’m just a mom of two kids” bio, and the recipes they provide. In my opinion, what Danny Sullivan said should make creators consider what they bring to the web that makes them notable.

To explain what he meant by commodity content, Danny used the example of publishers who used to optimize a web page for the time that the Super Bowl game began. His description of the long preamble they wrote before giving the generic answer of what time the Super Bowl starts reminded me again of recipe sites.

At about the twelve minute mark John Mueller asked Danny:

“So what would you say web creators should focus on nowadays with all of the AI?”

Danny answered:

“A key thing is to really focus on is the original aspect. Not a new thing.

These are not new things beyond search, but if you’re really trying to reframe your mind about what’s important, I think that on one hand, there’s a lot of content that is just kind of commodity content, factual information, and I think that the… LLM, AI systems are doing a good job of presenting that sort of stuff.

And it’s not originating from any type of thing.

So the classic example, as you know, will make people laugh, …but every year we have this little American football thing called the Super Bowl, which is our big event.

…But no one ever can seem to remember what time it’s on.

…Multiple places would then all write their “what time does the Super Bowl start in 2011?” post. And then they would write these giant long things.

…So, you know, and then at some point, we could see enough information and we have data feeds and everything else that we just kind of said, you do a search and …the Super Bowl is going to be at 3:30.

…I think the vast majority of people say, that’s a good thing. Thank you for just telling me the time of the Super Bowl.

It wasn’t super original information.”

Commodity Content Is Not Your Strength

Next Danny considered some of the content people are publishing today, encouraging them to think  about the generic nature of their content and to give some thought to how they can share something more original and unique.

Danny continued his answer:

“I think that is a thing people need to understand, is that more of this sort of commodity stuff, it isn’t going to necessarily be your strength.

And I do worry that some people, even with traditional SEO, focus on it too much.

There are a number of sites I know from the research and things that I’ve done that get a huge amount of traffic for the answer to various popular online word-solving games.

It’s just every day I’m going to give you the answer to it. …and that is great. Until the system shifts or whatever, and it’s common enough, or we’re pulling it from a feed or whatever, and now it’s like, here’s the answer.”

Bring Your Expertise To AI

Danny next suggested that people who are concerned about showing up in AI should start exploring how to express their authentic experience or expertise. He said this advice is not just for text content but also to video and podcast content as well.

He continued:

“Your original voice is that thing that only you can provide. It’s your particular take.

And so that’s what we think was our number one thing when we’re telling people is like, this is what we think your strength is going to be.

As we go into this new world, is already what you should be doing, but this is what your strength that you should be doing is focus on that original content.

I think related to that is this idea that people are also seeking original content that’s, …authentic to them, which typically means it’s a video, it’s a podcast…

…And you’ve seen that in the search we’ve already done, where we brought in more social, more experiential content.  Not to take away from the expert takes, it’s just that people want that.

Sometimes you’re just wanting to know someone’s firsthand experience alongside some expert take on it as well.

But if you are providing those expert takes, you’re doing reviews or whatever, and you’ve done that in the written form, you still have the opportunity to be doing those in videos and podcasts and so on.  Those are other opportunities.

So those are things that, again, it’s not unique to the AI formats, but they just may be, as you’re thinking about, how do I reevaluate what I’m doing overall in this era, that these are things you may want to be considering with it from there.”

John Mueller agreed that it makes sense to bring your unique voice to content in order to make it stand out. Danny’s point treats visibility in AI driven search as a matter of differentiation rather than optimization. The emphasis is not on adapting content to a new format, but on creating a recognizable voice and perspective with which to stand out.  Given that AI Search is still classic search under the hood, it makes sense to stand out from competitors with unique content that people will recognize and recommend.

Listen to the passage at around the twelve minute mark:

Featured Image by Shutterstock/Asier Romero