Print Ads Are an Ecommerce Opportunity

Print magazines can be an unusual opportunity for niche ecommerce merchants.

Digital advertising dominates ecommerce, with good reason. The ads are measurable, easily updated, and often produce instant results. Place an ad and get a sale on the same day.

In contrast, print advertising does not usually produce immediate results and is not easy to measure. Yet the medium has unique values that established marketers appreciate.

Take Amazon’s October 2024 printed toy catalog, for example.

“We’re not surprised to see Amazon leaning into their toy catalog,” said Polly Wong, president of Belardi Wong, a New Jersey-based marketing firm, in a correspondence with Practical Ecommerce.

“Hundreds of brands have added direct mail and catalogs to their mix over the last five years because print offers unique advantages to digital marketing — more real estate to show your product and entice consumers to buy, 100% reach, high lifetime value from customers who respond to print, and a very effective way to stand out to new customers.”

In essence, print promotions — such as catalogs or magazine ads — complement digital advertising.

Brand Advertising

Magazines and printed catalogs can provide valuable brand advertising, an often overlooked approach by ecommerce marketers.

Brand ads in a magazine tend to linger and get many “impressions.”

“An ad in print will sit in someone’s home or near someone’s desk for months upon months, sometimes even years,” wrote Troy Klongerbo, general manager at Homestead Living magazine, in an email interview.

To Klongerbo’s point, most magazine subscribers flip through the publication several times, repeatedly referring to articles and ads. His publication often includes recipes and reference material so that issues become “fixtures” in the kitchen or the shed.

Copies of Homestead Living on a table

Print magazines such as Homestead Living can linger on a coffee table or desk for months as subscribers revisit them.

Printed ads can also build trust. A company with a printed ad appears to be established and trustworthy.

“There’s a deeper implied trust with words and pictures placed in print. Once printed, words and messages cannot be altered, providing for a sort of permanence. Digital ads, even the best of them, are ephemeral to a degree,” wrote Klongerbo.

Indications

While short-lived, digital ads provide solid data, which print does not. An advertiser must be clever about collecting and analyzing print performance and willing to accept indications.

Many print advertisers use several performance indicators in combination.

  • Brand lift surveys. Measure changes in brand awareness, consideration, and favorability after exposure to brand advertising campaigns.
  • Social media engagement. Monitor mentions, shares, and sentiment related to the brand, especially when an issue is first published.
  • Website traffic. Pay attention to website traffic and engagement metrics. An increase in direct or branded search visits often indicates that print advertising is working.
  • Share of voice. Compares the brand’s advertising or marketing presence against competitors within a specific market or industry.
  • Direct response. Finally, thanks to coupon codes, subdomains, and QR codes, magazines and catalogs can capture some direct response data, but this, too, is indicative, not definitive. Ten scanned QR code visits may represent 100 consumers.
Advertisement with a QR code in Homestead Living magazine

QR and coupon codes enable print ads to capture direct response data, as in this example from Homestead Living.

Affiliates

Some print publications use this last form of measurement — direct response — to run affiliate ads for ecommerce brands.

This affiliate relationship is relatively new in print magazines, perhaps borne out of influencer marketing. Modern advertisers are often comfortable with influencer relationships combining flat-rate and affiliate payments.

For example, a direct-to-consumer brand might pay an influencer a nominal fee to produce an Instagram Reel and then pay affiliate commissions to the influencer for sales made with her discount code.

Similar arrangments now occur in print. The advertiser pays a low flat rate to help offset the cost of printing and distributing the ad and shares the revenue tracked via a QR code.

If a brand’s typical affiliate share is 15%, the publication might receive 30% to 50%, recognizing that some shoppers will search for the brand or type in its URL rather than using the QR code.

Complementary

Branded print advertising can positively impact digital. Countless published reports confirm that branding boosts performance ads, driving relatively more clicks, engagements, and conversions.

In short, printed and online ads are complementary approaches to achieving marketing objectives.

Outstanding Marketing Campaigns from 2024

Every December we publish a rundown of innovative marketing campaigns for the year. We handpick campaigns from established companies that have received awards and recognition or that we encountered directly.

Here is a list of outstanding marketing campaigns for 2024. The campaigns feature collaborations, dupes, celebrity spots, mobile apps, mascots, dance routines, pop-ups, and AI-powered videos.

Heineken – Boring Mode

Web page for The Boring Phone

Heineken – The Boring Phone

In a campaign to help people socialize, Heineken released The Boring Mode app. With a single swipe, The Boring Mode turns a smartphone into a boring phone, blocking other social and work apps, notifications, and even the camera for a set period. During events, including the Amsterdam Dance Event and Live Out Festival in Mexico, Heineken activated hidden messages when people held up their mobile phones to encourage them to turn their smartphones boring and keep the moment in their memory, not on their phones.

McDonald’s – McDonnell’s Chicken Big Mac Pop-Up

McDonald's Chicken Big Mac

McDonald’s Chicken Big Mac

McDonald’s secretly introduced a Chicken Big Mac, a spin on the classic menu item through a dupe of an L.A. pop-up called McDonnell’s by Chain. McDonald’s also enlisted influencer Kai Cenat to stir debate on whether or not a Chicken Big Mac is a Big Mac. McDonald’s then launched the Chicken Big Mac on October 10, allowing followers to order the item and decide for themselves.

Squarespace – Rick Rubin

Squarespace teamed up with creative visionary Rick Rubin, co-founder of Def Jam Recordings and former co-president of Columbia Records, to build Tetragrammaton, an online world of curated materials, and a new website template, Transmission. Inspired by Rubin’s Tetragrammaton, Transmission is a minimally designed, customizable framework for anyone to share their interests, with layouts showcasing audiovisual media and members-only content.

Qatar Airways – Star in Your Own Adventure

Qatar Airways launched an AI-powered “Star in Your Own Adventure” campaign, in which viewers select from multiple scenes within a film to star in the leading roles. Through AI technology, the characters become a reflection of the viewer’s appearance, adapting to their facial features and skin tone. The immersive experience now offers holiday-centric moments, including an elf, snowman, gingerbread person, and cheerful characters, inviting participants to star in their personalized holiday-themed Qatar Airways film.

Calvin Klein – Jeremy Allen White

Calvin Klein has launched its winter 2024 collection campaign, starring Jeremy Allen White from “The Bear” television series. This is the third global campaign with White. While the previous two focused on White in Calvin Klein’s emblematic underwear, the new campaign features classic, understated styles, demonstrating the brand’s ability to remain relevant and give fans what they want.

Liquid Death – E.l.f. Cosmetics

Liquid Death canned water collaborated with E.l.f. Cosmetics to launch Corpse Paint. Liquid Death wants to help consumers “murder” their thirst and prefers irreverent and organic marketing over advertising. Brand collaborations allow Liquid Death to inject its spirit and provide the partner brand with an opportunity to expand and do something unexpected. The Corpse Paint collaboration captured more than 250 million social impressions. Other recent collaborations with Liquid Death include sparkling water with ice cream chain Van Leeuwen and a casket cooler with Yeti.

Airbnb – Polly Pocket

Mattel is celebrating Polly Pocket‘s 35th birthday by making the pocket-sized doll an Airbnb host and opening her two-story Slumber Party Fun compact, a 42-foot-tall structure in Littleton, Massachusetts. Guests experienced a retro picnic, beauty fun with Polly’s vanity, fashion try-ons with Polly’s closet, slumber party fun in Polly’s Action Park Tent, and more. Guests booked stays for September 12 to 14. Polly’s home was also opened for 21 daytime experiences for up to 12 guests each from September 16 to October 6. Guests were responsible for travel to and from Littleton, Massachusetts. The location showed the popularity of Airbnb.

Gap – “Get Loose” with Troye Sivan

Gap ran a fall 2024 campaign called “Get Loose,” which starred global pop star Troye Sivan and the dance group CDK Company. Set to Thundercat’s viral hit “Funny Thing,” the film features original choreography showcasing dancers in baggy and loose-fit denim. Sivan is known for his music videos, featuring elaborate and sometimes racy dance routines, and has a combined social following of over 39 million. As part of the campaign, Sivan created an in-store playlist on Spotify. With the Thundercat soundtrack, Gap is tapping into viral TikTok songs, celebrity ambassadors, and dance-heavy advertising to reach Gen Z consumers.

Pop-Tarts – Edible Mascots

In 2023, Pop-Tarts signed a multi-year agreement to become the title sponsor of the college football Pop-Tarts Bowl game, originally commissioned as the Sunshine Classic. To celebrate the event, Pop-Tarts launched the “first edible mascot” last December. The Kansas State football team devoured a Frosted Strawberry mascot in a viral event on social media. For this year, the game’s MVP will select one of three flavors to “ascend to ‘mouth heaven.’” In the run-up to the game, consumers can guess the third flavor, purchase limited-edition Pop-Tarts Printed Fun Mascot Packs, and follow along on Instagram and TikTok.​​

Coca-Cola – AI-powered Christmas Ads

Coca-Cola launched three short AI-generated video ads for Christmas, and the results have sparked backlash on social media and in the press. Three AI studios (Secret Level, Silverside AI, and Wild Card) produced the ads using the generative AI models Leonardo, Luma, Runway, and Kling. The ads highlight the weaknesses and limitations of current video-generation models, such as difficulties with proportionality and natural movement. While the ads are essentially derivatives of the Coca-Cola Christmas ads from 1995, the new AI-powered experiments have drawn much attention and sparked conversation, which is not necessarily bad.

Holiday 2024 Marketing Campaigns from Top Brands

It’s time to be inspired by some of this year’s top holiday campaigns.

In 2024, global brands are mixing it up, augmenting traditional ad campaigns with multimedia elements and additional engagement channels, including apps, social media, and generative AI.

Coca-Cola: CreateRealMagic.com

Screenshot of Coca-Cola's Create RealMagic

Coca-Cola’s CreateRealMagic

Coca-Cola is arguably the world’s most successful brand. Some of its holiday assets, such as caravan trucks and polar bears, create a nostalgic connection for the holiday season. However, Coca-Cola is embracing artificial intelligence for more.

Consumers can visit CreateRealMagic.com to generate digital greeting cards by reimagining iconic Coca‑Cola images and characters through AI tools. Consumers can download personalized cards, email them to family and friends, or post them on social media. They can also save online galleries and browse the work of fellow creators. Coca‑Cola will feature consumer-created artwork and creations from partner artists on 20 digital billboards around the world, including New York’s Times Square and London’s Piccadilly Circus.

The holiday card generator will be available in over 40 markets globally and supports Coca‑Cola’s celebration of the “inner Santa” through everyday acts of kindness. A new television film, “The World Needs More Santas,” shows how real magic multiplies when people embrace selflessness, generosity, and goodwill. Two additional short films, “Ho-Ho Heist” and “The Note,” will drop in December.

Burger King: 31 Days of Deals

Screenshot of Burger King's Advent Calendar

Burger King’s Advent Calendar

Burger King has started its holiday campaign, “31 Days of Deals,” with the launch of its BK Advent Calendar, which holds 12 curated gift surprises. Followers can text ADVENT to be in line for the BK Advent Calendar when it goes on sale on November 22. Recipients can expect favorite items such as Chicken Fries and the Whopper hamburger, as well as nostalgic nods to inspire holiday memories.

The “31 Days of Deals” come to life in the “BK Village,” an immersive experience in the BK app that helps bring the Advent Calendar to life digitally. Royal Perks members can explore the snowy town to unlock deals and “deck the halls” of their holiday home. Each day, users can open the mailbox at their digital holiday home to reveal one of the 31 deals to redeem.

Walmart: Gifts That Show You Get Them

To promote the Black Friday and Cyber Monday kickoff of holiday shopping, Walmart produced a 10-chapter “advertainment” series called “Deals of Desire,” inspired by the thrill of finding the season’s best prices. On October 28, Walmart ran a behind-the-scenes trailer teasing the story and star-studded cast. The retailer then ran chapter 1 on November 11. Followers can visit Walmart.com/deals/blackfriday to shop for specials and follow along as “Deals of Desire” drops new episodes each week.

Amazon: Midnight Opus

Amazon has released its 2024 ad, “Midnight Opus,” which spotlights small acts of everyday kindness that can spark joy. The spot tells the story of a theater janitor whose hidden vocal talent is discovered and celebrated by his colleagues as they prepare a performance stage for their friend.

With a bit of help from Amazon, the final touch is the delivery of a tuxedo jacket, enabling the performer to step into the spotlight and sing. As his colleagues take their seats, the janitor performs a touching performance of the 1965 classic “What the World Needs Now Is Love,” showcasing his vocal prowess.

Amazon has also unveiled its Virtual Holiday Shop, which uses immersive 3D technology powered by Amazon Beyond (virtual store) to showcase seasonally themed interactive content and a selection of new products. Visitors can add items directly to a cart and then check out as usual.

SharkNinja: Ninja the Holidays

SharkNinja, a design company for home appliances, has launched its first-ever holiday campaign for its Ninja brand, titled “Ninja the Holidays,” featuring brand ambassador David Beckham. The initial TV spot aired in the U.S. on Friday, November 1, across various streaming partners, followed by additional high-profile spots, including Thursday night football games.

Television ads will also appear across the U.K., France, Germany, Italy, Spain, the Nordics, the Middle East, and the Benelux regions. The campaign will feature prominently on out-of-home platforms, including billboards in Times Square and London, and will extend across social media and other digital channels.

LEGO: Cataclaws

The LEGO Group has launched its holiday campaign by introducing Cataclaws, an icon for creative LEGO play. The furry brick-built character is a reminder of the power of playing together during the holiday season. The ad features more than 20 LEGO products, unique builds, and cameos from beloved characters. There are also surprises for LEGO fans, including the chance to build their own mini Cataclaws in LEGO stores.

The campaign coincides with the LEGO Group’s annual Build to Give initiative, encouraging everyone to share the power of play with children who need it most by building a heart out of LEGO bricks and promoting it with the hashtag #BuildToGive. For every heart built in LEGO stores, shared on social media, or the LEGO Play app using #BuildToGive before December 31, the LEGO Group will donate a LEGO set to a child needing play in hospitals, children’s homes, and vulnerable communities.

Etsy: Give ‘I get you’ gifts

Etsy has produced its holiday campaign, “Give ‘I get you’ gifts,” featuring the story of Waldo, who travels the world and gets spotted everywhere he goes. But he finally feels seen when he returns home and receives the perfectly personalized Etsy gift from his best friend. The Etsy spots are reminders that Etsy sellers are producing memories that make the holiday season memorable.

The campaign will extend across channels — from TV and billboards to social media, influencers, and experiential. Etsy is creating hundreds of versions of ads that address key buyer needs and highlight the gifts on its platform. Beyond traditional media, Etsy is engaging audiences through experiential activations and podcast integrations. It’s also teaming up with tastemakers such as “Chief Gifting Officer” Drew Barrymore and tennis star Naomi Osaka to share their favorite gifting finds.

Old Navy: Love Is in the House

Old Navy has launched its holiday campaign, “Love Is in the House,” starring singer Jennifer Hudson as the hostess of the Old Navy House, where everyone is welcome. A house party features special guests, including dancer and influencer Lexee Smith, dancer and choreographer Raphael “The Sandman” Thomas, nine-year-old dancer Brody Hudson Schaffer, a.k.a. Boss Baby Brody, and Old Navy’s Magic the Dog.

The campaign will air across cinema, television networks, social platforms, and streaming services such as Netflix, Amazon Prime, Hulu, and Disney+, as well as during NFL games. The campaign includes Jennifer Hudson’s rendition of “Winter Wonderland” from her newly released, first-ever holiday album, “The Gift of Love,” to be sold at select Old Navy stores.

John Lewis: The Gifting Hour

John Lewis, the U.K. retailer, has released “The Gifting Hour,” the second Christmas campaign by the agency Saatchi & Saatchi. The ad is a nostalgic and magical journey to find the perfect Christmas gift. In the ad, a heroine is late to find the right gift for her sister and races into a John Lewis store at closing time. Falling through a rack of dresses, she enters a fantastical world through her memories as she searches against the clock for the ultimate present.

The ad’s soundtrack features the song “Sonnet” by Richard Ashcroft, the former frontman for The Verve rock band. The retailer is holding a competition on social media to find an aspiring artist to cover the song with the help of Ashcroft and record label BMG. The winner will record a version of “Sonnet,” which will feature in a Christmas Day airing of the ad on TV, and BMG will officially release the track. All proceeds from the winning single will go to the John Lewis Partnership’s Building Happier Futures program.

Urban Outfitters: Happy LOLidays

Urban Outfitters has launched its multichannel “Happy LOLidays” campaign, designed to relieve seasonal stress with fun. Engaging consumers across a range of touchpoints, the campaign features an assortment of items starting at $25. Launching with the “UO Carol,” the spot features a tune by TikTok sensation Lubalin and a dance challenge choreographed by Lars Gummer. Curated selections of trending, budget-friendly picks appear in the “LOLiday Gift Guides,” showcasing culturally relevant, viral products.

Olipop: Meet OLI and POP

Olipop has produced its 2024 holiday campaign around two holiday yetis, Oli and Pop. The campaign reveals the holiday characters in an animated environment reminiscent of classic stop-motion holiday specials.

Olipop’s campaign will appear across various platforms, including TV, social media, and select connected services. Olipop has also released limited-edition holiday cans for its Vintage Cola and Ginger Ale beverages.

Sprite: ‘Twas the Night Before Spritemas

Sprite’s “Twas the Night Before Spritemas” is its first new holiday campaign in three years. The remixed holiday classic features basketball star Anthony Edwards as “Anta Claus” and new prose by rapper Monaleo to a hip-hop version of “Carol of the Bells.” The campaign also includes a partnership with carrier service GoPuff to deliver Sprite Winter Spiced Cranberry samples to consumers who tag the brand on Instagram.

Shutterfly: Make Something That Means Something

Shutterfly has produced its 2024 holiday ad campaign, “Make Something That Means Something,” in partnership with creative agency Quality Experience. The campaign takes viewers through a funny montage of abandoned, meaningless, mass-produced gifts, showing the joy that recipients experience when they receive personalized photo-based gifts, such as books, blankets, mugs, and framed images. The campaign offers unique gifts as alternatives to mass-produced products, promoting the items sold through Shutterfly.

Branding Comes First, Says Sharma Brands Owner

To Nik Sharma, companies that pursue short-term profits at the expense of branding face long-term hurdles. They often rely on advertising to gain sales and then struggle when the cost becomes prohibitive.

His agency, Sharma Brands, counsels the opposite: Create a positive name identity first. Affordable acquisition and retention follow.

He and I recently spoke, addressing brand strategies, successful companies, and more. The entire audio of our conversation is embedded below. The transcript is edited for length and clarity.

Eric Bandholz: Tell us about yourself.

Nik Sharma: I run Sharma Brands, a growth agency. We primarily focus on pre-launched brands or those earning over $30 million annually. Our main areas of expertise are website development and customer acquisition and retention.

Companies that succeed over time have strong brand recognition. When you see their logo or ad, you immediately feel something because of their consistent and intentional brand work. Brand perception goes beyond their website and ads. It’s about how people talk about them and whether they evoke a positive reaction.

The brands that thrive today often have invested in building their identity through creators or influencers. On the other hand, brands solely focused on performance and marketing struggle, even if they’ve achieved significant sales through ads. For example, one of our clients generates over $100 million in annual revenue, but they’ve been overly reliant on Meta ads and are now finding it difficult to acquire customers.

Bandholz: What channels are these brands finding success on?

Sharma: The key is figuring out how to become part of the culture. Some brands excel through product placement on television, while others send thousands of products to creators each month. The creators create buzz. Some brands build national events or work with YouTube influencers who become the faces of their campaigns. This kind of content-driven marketing leads to increased brand awareness.

A great example is Waterboy, an Austin-based workout hydration brand with a recognizable presence on TikTok. Their ads succeed because folks already know the brand through organic content and short-form videos. This recognition means they don’t need to take customers through a funnel to build trust — it’s already there.

Brands without this level of awareness, especially those under $10 million in yearly sales, face real challenges. They struggle to scale their customer acquisition and maintain low cost-per-acquisition without a solid product-market fit. Relying on paid media alone is tough if you haven’t established a recognizable brand.

If you’re starting, you can probably reach $100,000 in sales using Meta funnels, but scaling beyond that without solid brand equity becomes difficult. Building a brand is like paving a road. It doesn’t necessarily require spending on reach or billboards, but it’s about associating positive emotions with your brand. Performance marketing is the cars driving on that road. If you haven’t built brand awareness first, it’s a bumpy ride, and you end up paying for it with a higher CPA.

David Protein, a nutritional bar company, is an example of a brand we helped that did it right. They launched with a strong brand presence, reaching out to content creators and seeding many products, creating buzz. They flooded the market with influencers talking about their product, which led to a successful launch.

Bandholz: Did they have those relationships ahead of time?

Sharma: Surprisingly, no. From what I know, much of their success came from cold outreach — just contacting creators and saying, “Hey, we have something new.” Novelty played a role, too. Their bar is 28 grams of protein with 150 calories, which caught people’s attention. The site converts exceptionally well. They also launched a TikTok Shop, which was interesting, on the same day with a flash sale. So they got a bunch of social proof in the first 48 hours on TikTok Shop, which helped, too. They also had big podcasters talk about the product, though I’m unsure if that was through paid partnerships or personal connections.

Jolie, the showerhead brand, is another excellent example. They’ve invested heavily in content creation, focusing on native content that fits the platform. They work with various creators who use the content as ads. Then, Jolie runs some light retargeting stuff on Meta to capture the demand. They’re generous with their influencer program, sending products to creators who may not have massive followings but have influence within their friend groups or local communities.

One of Jolie’s advantages is its subscription model. Every quarter, customers receive an easy-to-replace filter for their showerhead. The subscription ties into their branding — using their filtered showerhead will make you look and feel better. Canceling the subscription means reverting to the unfiltered version of yourself, which no one wants. This angle is a big reason for their low churn rate.

Bandholz: Let’s talk about website design. What seems to be converting well?

Sharma: Speed is still the number one factor. A slow site means losing customers. Beyond that, user experience is crucial. I like to think of websites as a physical store. The home page hero section is like the store’s exterior — it’s the first impression people get before they walk in. The collections page is like the inside of the store, and the product detail page is like the customer picking up an item for a closer look.

Many brands treat conversion rate optimization as simply changing button colors or tweaking text, but it’s more about closing the education gap. You want to make the customer feel foolish not to buy your product. For instance, on David Protein’s website, we break down the cost per gram of protein to show that it’s the most affordable option compared to competitors. This comparison not only justifies the purchase but also increases conversions.

Direct comparisons with competitors can be highly effective if you have a superior product. But if your product isn’t great, such comparisons can backfire, as customers will find better alternatives. We once launched a beverage brand backed by athletes, but it didn’t taste good. Despite the marketing and high-profile endorsements, it struggled post-launch because customers didn’t enjoy the product. No matter how good the branding or marketing is, if the product doesn’t deliver, you can’t rely on repeat purchases.

Bandholz: Where can people follow you?

Sharma: My website is Nik.co. My podcast is Limited Supply. You can find me @Mrsharma on X.

Attributing Marketing Expenses by Channel

Some marketers now measure and attribute the cost of labor, technology, and services to individual promotional channels.

The concept is simple. Many companies track only revenue from marketing channels without considering the expense of managing them. The result is often misleading bottom-line performance.

Channel Comparison

Imagine a business with two marketing channels, A and B, each costing $1,000. Both generate 3,000 interactions from potential customers. However, Channel A converts at 2.5%, while Channel B converts at 4%.

If both channels had a $75 average order value and a 25% gross profit margin, Channel A would produce $406 in profit, and Channel B would earn $1,250. Channel B is the clear winner when compared in this way.

Channel A Channel B
Promotional Cost $1,000 $1,000
Interactions 3,000 3,000
Conv. Rate 2.50% 4.00%
Orders 75 120
Avg. Order Value $75 $75
Sales Generated $5,625 $9,000
Margin 25% 25%
Gross Revenue $1,406 $2,250
Profit $406 $1,250

Just about every business would take the $1,000 invested in Channel A and double down on Channel B. After all, Channel B produces about three times as much profit.

This is often the proper choice, but not always.

Marketing Budgets

There’s more to marketing expenses than advertising or accessing a channel.

There are salaries for the marketing team, software subscriptions, creative design expenses, and even influencer fees.

Let’s apply this idea to Channel A and Channel B. Suppose each channel is a demand-side platform (DSP), wherein marketers choose from a list of potential publishers.

DSP A allows marketers to pick some basic targeting demographics, but there’s little a specialist could do to optimize performance. It is a set-it-and-forget-it sort of platform.

On the other hand, DSP B has 100 targeting options that can be compared, fine-tuned, and optimized.

DSP B’s platform provides real-time data with Slack notifications every time a campaign’s conversion rate changes.

The marketing specialist spends about 30 minutes a month setting up the simplistic DSP A but about an hour a day monitoring, studying, and tweaking DSP B.

If the marketing specialist earns $50 an hour, DSP A costs about $25 per month in labor. Given 20 working days a month and an hour per day spent monitoring and optimizing, DSP B takes $1,000 in labor to run.

When counting labor, DSP A generates $381 in profit compared to DSP B’s $250. DSP A is the clear winner.

DSP A DSP B
Promotional Cost $1,000 $1,000
Interactions 3,000 3,000
Conv. Rate 2.50% 4.00%
Orders 75 120
Avg. Order Value $75 $75
Sales Generated $5,625 $9,000
Margin 25% 25%
Gross Revenue $1,406 $2,250
Labor Cost $25 $1,000
Profit $381 $250

Applying the Concept

Beyond labor, other expenses — e.g., software, creative design, agency retainers — could also change a channel’s return on investment, although not every expense is ongoing. Some are one-time or upfront charges that go away.

Thus, when attributing marketing expenses by channel:

  • Decide what to measure. Labor, software, or simply the cost of an ad or promotion?
  • Choose when to measure. Should the channel be measured per interaction? Or would monthly work better?
  • Plan for upfront expenses. Should upfront expenses be amortized? If so, over what period? How will channels with amortized costs compare with those having ongoing expenses?
  • Manage sensitive information. Some costs are sensitive or private. Will salaries be shared, or will the labor portion of the equation be closely held?
  • Decide how you will measure. Should marketers use time-tracking software?
  • Document the process. Record what, when, and how results are measured.
  • Collect only essential data. There’s no need to track labor or software costs if they don’t impact marketing decisions.

Lastly, remember that sometimes the cure can be worse than the illness. Attributing expenses by channel can drive performance at the cost of damaging staff morale. So attribute with prudence.

Optimized Landing Pages Reduce Ad Costs

Optimizing a website for organic search rankings is well-known. Less common is optimizing for ad engines, crucial for managing the cost and effectiveness of paid traffic.

Ad targeting on social media and search engines relies on algorithms that bid for placements on advertisers’ behalf. Algorithms evaluate an ad and its linked landing page, assigning a relevancy score that influences the cost and performance. Meta calls the score “Quality Rank”; Google refers to it as “Ad Rank.” Both prioritize the relevance of an ad to the landing page.

Bidding engines on Meta, Google, and others optimize around a goal, typically conversions (for ecommerce). Low click rates on ads drive up their costs, as do landing experiences with low conversions.

But an optimized experience can reduce ad costs. Note the chart below showing my firm’s A/B test on Meta. The test traffic was split: half went to a standard ecommerce product page and half to an ad-engine-optimized version. Both used the same ad and budget. The optimized experience received 28% more traffic due to lower per-impression ad costs and drove 99% more revenue than the product page.

3 AEO Hacks

Ad engine optimization (AEO) prioritizes the relevance of a landing page to an ad. Little relevance produces high bounce rates and low conversions. Ad engines detect this and penalize the campaign with higher ad costs. Custom landing pages are the traditional fix. They work well for bottom-of-funnel and long-running campaigns but not for top-of-funnel customer acquisition, especially on social media.

For example, a shopper searching Google for a “red four-slot toaster” has a clear purchase intent and would likely convert from a landing page featuring red four-slot toasters.

But a consumer on Facebook might see an aspirational kitchen ad that happens to feature a red four-slot toaster, requiring a different landing approach.

Consider these AEO hacks:

  • Mirror campaign creative. The simplest way to increase relevance is to mirror the images in the ad onto the landing page. This reassures shoppers they are in the right place, preventing an early bounce.
  • Make it easy to buy all of the products. The top reason shoppers bounce is they can’t find the product, or it looks different. Incredibly, landing pages without the promoted products are common. It’s especially problematic on mobile, where the product may be swipes away from where the shopper lands. Hence ensure the landing page shows all products in the ad, not just the category or one item.
  • Enable all intents. An ad showing a model on a beach wearing a t-shirt, shorts, and a hat could drive multiple interests: the t-shirt, shorts, summer, beachwear, or more. A landing experience focused on just one of those items will result in high bounces.

An optimized page makes it easy to buy, say, the advertised t-shirt while providing easy navigation to the other products. The page simultaneously shows all products in the ad and draws visitors into the broader category. The more visitors that browse, the more signals return to the ad engine, increasing the relevance score and lowering ad costs.

Algorithm Driven

To function, optimized pages require implementing the ad engine’s conversion API (“CAPI” for Meta and Google) to send the engagement signals. Testing and evolving the AEO experience is helpful — manually or automated.

Advertising on Meta, Google, and other channels is now algorithm-driven. Improving performance means optimizing for the algorithm. The combined quality of the ad and landing page directly impacts ad costs.

Charts: Global Entertainment and Media Trends

Global revenue of entertainment and media companies will grow at a 3.9% annual compound rate to reach $3.4 trillion by 2028. That’s according to PwC’s report, “Global Entertainment & Media Outlook 2024-28,” which covers 11 revenue segments across 53 countries and territories.

Per PwC, revenue from advertising and connectivity (i.e., internet access) is growing faster than consumer spending (purchases of games, events, apps). The study anticipates that advertising revenue will surpass $1 trillion by 2026 and double from 2020 levels by 2028.

In addition, the study shows growth in online ads, as revenue from internet advertising worldwide in 2028 will almost double that of 2021.

Driven mainly by Asia-Pacific users, the gaming industry continues to be one of the fastest-growing sectors, with revenue projected to exceed $300 billion by 2028.

Google’s Cookie Reversal Raises Questions

Google announced on July 22, 2024, that it would not remove third-party tracking cookies from the Chrome browser after all, leaving many advertisers to wonder, “What now?”

“We are proposing an updated approach [to tracking cookie depreciation] that elevates user choice,” wrote Anthony Chavez, Google’s Privacy Sandbox vice president. “Instead of deprecating third-party cookies, we would introduce a new experience in Chrome that lets people make an informed choice that applies across their web browsing.”

Google announced its “new path” for cookies on July 22.

Privacy advocates have warned for decades about the tiny bits of code we lovingly call cookies since, when placed in a web browser, they could track individuals across websites, Google search queries, location, and other behaviors.

Yet third-party or tracking cookies have legitimate uses for cross-site personalization, targeted advertising, and website analytics.

Regardless, all this data collection means Google, Criteo, and others know loads about nearly every person online, making “internet privacy” a thin veneer.

Thus Google has promised for roughly five years to remove tracking cookies, but no more. The reversal has advertisers and industry observers questioning the future.

Here are five aspects to monitor.

Will Regulators Approve?

Google’s plan to keep cookies and its Privacy Sandbox must still pass regulatory muster.

Simon Poulton, executive vice president of innovation and growth at Tinuiti, a marketing firm, wrote to Practical Ecommerce in an email that regulatory approval was the “elephant in the room” when discussing Google’s decision.

Google faces scrutiny from governmental agencies interested in consumer privacy while also negotiating with agencies that rely on cookies and fear their elimination enhances Google’s own ad platform.

This latter group includes the U.K.’s Competition and Markets Authority (CMA), which is investigating Google’s Privacy Sandbox. The CMA was concerned that ad targeting via the Sandbox (Topics API, for example) extended Google’s dominance in the digital advertising industry.

Referring to a briefing Tinuiti released in April of this year, Poulton wrote, “As part of our coverage, we noted that privacy and competition are in direct, insoluble tension.”

“We went so far as to suggest that Google would be unable to move on an absolute deprecation (and transition to the Privacy Sandbox) under the current circumstances,” continued Poulton.

Given Google’s announcement, this seems to have been the case.

For its part, the CMA noted on its website, “The CMA will now work closely with the [Information Commissioner’s Office] to carefully consider Google’s new approach to Privacy Sandbox.”

Thus Chrome, third-party cookies, and the Privacy Sandbox can likely proceed as Google’s Chavez proposes, but there’s no certainty.

Does Google Benefit?

The CMA and others have argued that Google’s Privacy Sandbox would have strengthened the company’s position in the ad business since targeting would rely on its technology.

“The fear is that Google’s new [Sandbox] framework might limit competition by making it more challenging for other companies to operate effectively in the ad space,” wrote Piotr Korzeniowski, CEO of Piwik Pro, an analytics platform, in an email.

But others argue that tracking cookies fuel Google’s existing ad business.

So which is it?

“Google is in a precarious position to own the most popular browser, advertising network, and many more ‘most popular’ digital products and services,” wrote Korzeniowski.

Hence Google’s decision to keep cookies and still move forward with the Privacy Sandbox presumably wasn’t so much about what benefited its own ad business as taking a balanced approach for its entire company, customers, and regulators.

Industry Preference?

Assume that all the various regulatory bodies, whether focused on privacy or competition, approve of Google’s “new path for Privacy Sandbox on the web.” Will industry participants such as Tinuiti and Piwik Pro choose cookies or the Sandbox?

“As privacy awareness increases, more users are expected to opt out of cookies, especially with more stringent regulations, clearer opt-out mechanisms, and rising consumer awareness of the topic,” Korzeniowski added. “Google’s plan to integrate the consent mechanism into browsers is a bold move. However, they did not plan this without ensuring it wouldn’t significantly impact their data collection and advertising business. I bet they will keep opt-ins above 70% because of how they design the mechanism.”

Walled Gardens

Third-party tracking differs from first-party. For example, TikTok does not require a tracking cookie to know what interests visitors; it has first-party data.

Tinuiti’s Poulton wrote, “Keep in mind that [third-party] cookies have no bearing on search or social (or any walled garden) tracking or advertising performance. So, while this is big news, I constantly remind folks that many advertisers on Meta, Amazon, and Google-owned platforms would not see any impact from [third-party] cookie deprecation, anyway.”

One could argue that even those platforms benefit from third-party data, but Instagram and Facebook advertisers, for example, are not likely impacted much in the near term.

However, eliminating tracking cookies would disrupt many others, such as services that place ads on publisher websites, email messages, and streaming videos.

Advertisers

The final takeaway from Google’s cookie announcement is that digital advertising is changing: We could have both cookies and the Sandbox. What worked five years ago may not now or in the future.

What won’t change is the value of first-party data. That’s what advertisers should focus on in this new advertising era.

Google’s Cookie Delay Reveals Industry Fears

Google announced last month that it would delay the end of third-party cookies in Chrome until early 2025, as regulators in the United Kingdom raised concerns that alternatives could give the search giant an unfair advertising advantage.

The delay could also indicate that the advertising industry is not ready for the end of tracking cookies in the world’s most popular browser.

Regulatory Concern

The U.K.’s Competition and Markets Authority (CMA) prompted Google to delay the demise of tracking cookies because it was concerned that the company’s Privacy Sandbox — the replacement for third-party cookies in Chome — would give Google Ads a competitive advantage.

The delay is supposed to allow the folks at Google time to work with the CMA and meet multiple demands, including:

  • No competitive advantage to Google’s own ad products and services versus competitors.
  • More collaboration. Google must release a cookie alternative that benefits the entire advertising ecosystem.
  • Data protection to ensure privacy advocates are satisfied with Google’s Privacy Sandbox.
  • Testing and reporting. Google will provide evidence that its cookie alternatives are effective and don’t negatively impact its competitors.

In its published response, Google stated, “We recognize that there are ongoing challenges related to reconciling divergent feedback from the industry, regulators, and developers, and will continue to engage closely with the entire ecosystem. It’s also critical that the CMA has sufficient time to review all evidence, including results from industry tests, which the CMA has asked market participants to provide by the end of June. Given both of these significant considerations, we will not complete third-party cookie deprecation during the second half of Q4.”

Privacy Challenge

In addition to regulatory concerns, privacy advocates had asked Google to delay the release of its Privacy Sandbox, believing it’s not much better than third-party cookies.

Some fear the Privacy Sandbox — despite collecting less information about individuals and offering alternative ways to deliver targeted advertising — enables Chrome to act like an ad server and concentrates data storage within the Google ecosystem.

Delaying the release is meant to address those concerns.

Advertising

Google announced in 2022 that it would eliminate tracking cookies in Chrome. Other web browsers have discontinued those cookies without much fanfare, but Chome is different.

According to Statista, Chome had a dominant 65.7% share of the worldwide browser market in February 2024.

Thus much of digital advertising will change when Chrome finally removes tracking cookies, impacting multiple sectors:

  • Chrome users. Third-party cookies facilitate ad targeting — showing folks relevant and interesting ads.
  • Ad networks. Companies in the business of delivering ads, including Meta, Criteo, and similar, will “lose signal,” meaning they will have relatively less behavioral data for ad targeting.
  • Advertisers. Signal loss likely means ads become less effective and more expensive, similar to the effect of Apple removing tracking in iOS 14.5 in 2021.

The Privacy Sandbox was supposed to address these advertising concerns, delivering relevant ads to benefit users and advertisers.

Hence this most recent delay — prompted by regulators (focused on competition) and privacy advocates — may indicate that the advertising industry is not ready to give up tracking cookies.

For example, while some complain that the Privacy Sandbox retains too much data in the Google ecosystem, alternatives have the same problem. Examples include Liveramp’s Authenticated Traffic Solution and Criteo’s Commerce Media Platform, both of which are advertising platforms. Even Unified ID 2.0, the open-source alpha-numeric identifier, gets much of its support from The Trade Desk, a platform for advertisers.

Better Alternatives?

Bottom line, the advertising industry faces a complex challenge in transitioning away from third-party cookies, a system deeply embedded in digital advertising.

As they explore replacements such as the Privacy Sandbox, Google and other stakeholders confront the technical and competitive implications and the industry’s reluctance to adapt to fundamentally different alternatives.

While better for user privacy, these new technologies introduce complexity and fragmentation that could lead to less effective advertising outcomes and steep implementation hurdles.

The ongoing delays signify a market cautious about relinquishing a tried-and-tested mechanism without clear and proven alternatives.

Web Marketing Checklist: 42 Tactics for Traffic and Sales

Businesses looking for more traffic and sales turn to marketing. This checklist of potent marketing tactics is a starting point for success.

Search Engine Optimization

Search engine optimization communicates a page’s purpose and relevance to Google and others to help align user queries with results.

Technical SEO is a critical subset that addresses a website’s structure so that search engine bots can efficiently crawl and index its pages. Unlike other strategies that concentrate on content and link building, technical SEO involves behind-the-scenes work.

1. Improve Core Web Vitals

Google launched Core Web Vitals (CWVs) in 2020 to help developers and website owners understand how it thinks about user experience. CWVs are evolving standards for page speed, interactivity, and visual stability. Until March 2024, the CWVs included three metrics:

  • Largest Contentful Paint to measure loading performance,
  • First Input Delay to measure interactivity,
  • And Cumulative Layout Shift to measure visual stability.

Google announced last year that it would replace First Input Delay with Interaction to Next Paint in March 2024. Google Search Console reports CWVs, and site owners should use them as the gold standard for website performance. CWVs directly impact how Google ranks websites.

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Illustration of three components of Core Web VitalsIllustration of three components of Core Web Vitals

Core Web Vitals helps developers and owners understand how Google thinks about user experience.

2. Focus on mobile

Smartphones are the dominant internet device worldwide. Hence in 2015, Google released a “mobile-friendly” update to show in search results more web pages that look and function well on mobile devices. A year later, in 2016, Google started crawling and indexing mobile-first.

A website should meet or exceed Google’s CWVs thresholds on a mobile device. Doing so will clear a significant ranking hurdle.

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3. Include structured data markup

Structured data helps search engines understand and classify a web page. It also assists with voice and AI-generated search. Structured data markup can take three forms: JSN-LD, RDFa, and microdata. Schema.org is a helpful resource.

Structured data markup on an ecommerce product page can identify the item’s price, image, availability, shipping options, and return information, enabling Google and other search engines to provide relatively better and more visual results.

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4. Build a robots.txt file

Here is a tip for websites with thousands of pages: Use a robots.txt file to manage the crawl budget. Google and other search engines balance indexing web pages quickly without overwhelming their (the search engines’) servers. “Crawl budget” describes the number of pages Googlebot will access on a site in a given time frame.

The robots.txt file tells the search bot which pages it should focus on. Thus, you can help the bot avoid duplicate content, resources like files or images, and similar issues. There is no guarantee the bot will crawl only what you want, but it can help.

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5. Publish a sitemap

Every website, large and small, should have a sitemap.

Sitemaps provide search engines with a list of all indexable pages, making it easier to find and crawl and likely speed up indexing. An owner can publish sitemaps specifically for pages, images, videos, and even news in some cases.

Most content management systems or related extensions will automatically generate well-formed sitemaps, but they must still be submitted to search engines. With Google, this is done in the Search Console.

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Illustration of a sitemap conceptIllustration of a sitemap concept

Sitemaps provide search engines with a list of all indexable pages.

6. Confirm indexing

Google Search Console is not just for Core Web Vitals and sitemaps. It’s an excellent tool for confirming a site’s pages are indexed. Common problems preventing indexing include:

  • Server errors (5xx).
  • Redirect errors.
  • Improper blocking in robots.txt.
  • Not found (404) errors, meaning Googlebot couldn’t find a page.
  • “Soft 404” wherein Google interprets the page as a 404 even though it doesn’t return a 404 status code.
  • General crawl anomalies where Googlebot encountered unspecified errors.

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7. Replace or update broken links

Broken links on a website provide a poor user experience and can negatively impact a site’s organic search rankings. Regular website audits can find and fix or replace broken links, ensuring both search engines and users can access content without issues. Search Console can help, as can specialized broken link checkers in Ahrefs, Semrush, and others.

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8. Remove or resurrect zombie pages

In the SEO context, “zombies” refer to web pages that exist on a site but add little to no value. Zombie pages might be outdated, have duplicate content, or no longer align with the site’s goals. The pages can negatively impact SEO by diluting the site’s authority and wasting crawl budget — especially for sites with thousands of pages.

Identifying and dealing with these pages — either updating or removing them — is crucial for maintaining a healthy, SEO-friendly website.

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9. Use HTTPS

Search engines prefer secure websites and may rank a secure site above a non-secure one when all other ranking factors are equal. The reason is simple. Search engines want to protect users.

“HTTPS helps prevent intruders from tampering with the communications between your websites and users’ browsers. Intruders include intentionally malicious attackers and legitimate but intrusive companies, such as ISPs or hotels that inject ads into pages,” wrote Kayce Basques of Google’s Chrome Dev Team.

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Illustration of the letters h-t-t-p-sIllustration of the letters h-t-t-p-s

HTTPS helps prevent tampering with the communications between websites and users’ browsers.

10. Produce clean, accessible URLs

Your site’s URLs should be keyword-rich, unique, and brief. The path should also be easy for a person to read, accessible to users with disabilities, and free of clutter. A URL consists of three parts: the domain, the sub-domain, and the slug.

https://subdomain.domain.tld/slug

The domain is the name of the site. It can be helpful to have a keyword in the domain name. The subdomain is still part of your site, but Google and other search engines may treat a subdomain as a separate entity when considering site authority. So be careful how you use subdomains.

The slug is the part of the URL that describes the particular page in view. It may include the year, category, or similar, but it should also describe the specific page in view. The slug for this article, for example, is checklist.

Separate words in the slug with hyphens, remove articles and propositions such as “the” and “of,” and avoid using a keyword more than once. Google hates keyword stuffing.

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11. Optimize images

Optimizing images offers at least three benefits for technical SEO.

  • Site speed. Optimize for performance.
  • Context. Include keywords in alt tags and captions to assist search bots in understanding the image.
  • Links. Users search for images related to a topic. Linking the company’s website drives traffic.

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Link Building Strategies

Search engines such as Google treat inbound links as a measure of authority. Links are important for top rankings, but obtaining links can be a lot of work.

12. Ask colleagues for a link

Recently, a family member self-published a book on Amazon. She shared the link with everyone in the family. I bought the book, becoming her first customer. Marketers can do the same thing with links. New online shops can ask suppliers, top customers, and agencies to mention the business in a blog post or article and link to the site. Just be sure that the friend you ask has a clean and respected domain.

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13. Help out a reporter

Help a Reporter Out (HARO) connects journalists with sources for their stories. By responding to journalists’ queries, individuals and companies can get their names and expertise featured in articles and publications.

This exposure often includes a backlink to the source’s website. It’s a good way to get quality, authoritative backlinks from reputable news sites or industry blogs. These links can significantly boost a site’s visibility and search engine rankings.

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Screenshot of HARO web page on CisionScreenshot of HARO web page on Cision

Cision-owned HARO connects journalists with sources for their stories.

14. Create broken link alternatives

A broken link points to a page that is no longer available. Sites should avoid them. Use tools such as the W3C’s Link Checker, Dead Link Checker, PowerMapper’s SortSite, Ahrefs, or Semrush to create a list of sites with broken links. Next, create content that genuinely replaces the no-longer-available content. Then contact each publisher. Point out the broken link and ask her to consider your new and fresh content as a replacement.

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15. Help out a blogger

Blogging and email newsletter writing are experiencing a renaissance thanks to growth in the creator economy. And every one of those creators needs something to write about. As a link-building strategy, identify top bloggers and newsletter creators in your company’s industry. Reach out to them, offering resources and topic ideas.

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16. Unlinked mentions

Positive mentions of your business on other websites or social media raise visibility and otherwise send shoppers your way. Those mentions can also be an SEO link-building opportunity. Try to find unlinked mentions using a search engine or a monitoring service such as Mention, Ahrefs Alert, or Awario. Then contact the site owner with those mentions, thank him, and ask for a link.

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17. Link from sites you control or influence

This is a longstanding and still effective technique. In a video (below) describing how to get the first few links for a site, Rand Fishkin — founder of Moz, SparkToro, and SnackBar Studios — explains how to search Google for the name of your business or the name of its founders to identify sites you might influence, to obtain a direct link.

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18. Guest blogging

Guest blogging benefits both the contributor and the host site. It’s one of the most challenging yet rewarding ways to build inbound links. Guest bloggers identify industry-related websites and then contact the owner, pitch the article, and earn a link. It sounds straightforward; just expect to receive a “no” 50 times for one “yes.”

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Content Marketing

Content marketing is the act of creating or curating content and then publishing or broadcasting it. Content drives SEO, social media posts, and email newsletters.

19. Put the keyword in the page title

For each page on your site, write a descriptive, accurate, and engaging title that includes the primary keyword phrase for which the content should rank. Think of the title tag as an advertising headline. It will help your page rank in search engines and encourage humans to investigate.

“The title tag is typically the most weighted on-page element, so it’s important that you optimize it correctly,” said SEO practitioner Greg Gifford in a lecture from Semrush’s Academy’s SEO Fundamentals Course. “Remember, this will be the blue link on the search result page.”

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20. Lead with the keyword phrase

Position your keywords early in titles, headings, and the first few sentences. It helps readers and search engines identify the topic.

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21. Build topic clusters

Content topic clusters begin with a comprehensive “pillar” page linked to detailed “cluster” pages addressing specific aspects. This structure communicates to search engines the depth and breadth of a site’s content on particular subjects. Plus, topic clusters distribute link equity from the pillar to the cluster pages. This tactic has been around for years and is still one of the best ways to encourage organic website traffic.

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22. Use the help-hub-hero tactic

Help-hub-hero content provides answers and solutions to a target audience’s questions and challenges. It also establishes expertise and trust in the merchant publishing it.

  • Help content is typically detailed and instructional, such as guides, FAQs, tutorials, and explainer articles or videos. For example, craft retailer Michael’s has published over 600 classes on its YouTube channel and website, helping customers and prospects learn a skill or complete a project.
  • Hub (or “hygiene”) content keeps your audience coming back. It consists of recurring material such as blog posts, videos, podcasts, and email newsletters that align with your audience’s interests. It acts as a hub — thus the name — for your community, fostering engagement by providing value.
  • Hero content is the blockbuster that captures wide attention and showcases your brand. It’s ambitious, often longer than help or hub content, and aims to impact a broad audience. Hero content includes viral videos, extensive guides, groundbreaking research, or information that stands out for its creativity, quality, and ability to engage and drive immediate attention to your site.

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23. Delve into definitions

There are at least two ways to incorporate definitions into a content marketing strategy. The first is “what is” articles such as dictionaries or glossaries — competing for a top spot on search result pages for a target term and also optimizing for voice or generative AI. For example, an online store selling outdoor adventure gear could publish a glossary of “Adventure Racing Jargon” with definitions for “TA” (transition area), “bikewhacking,” and “dotwatcher.”

A second way is to include a definition at the top of an article. An online guitar boutique with an article teaching “Travis picking” could start it with a definition, such as “Named after musician Merle Travis. Travis picking is a fingerpicking technique for the guitar that features alternating bass notes struck with the thumb while playing treble notes using any of the other fingers.”

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24. Include FAQ sections

Done well, content builds trust, explains complex products or topics succinctly, and earns prominent search engine rankings. A section for frequently asked questions on your site or product detail pages can accomplish all these.

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25. Produce a podcast

Podcasts can be a highly effective promotional tool, an opportunity to engage with customers and prospects. The audio (or video) format allows for deep storytelling, putting a voice (or face) to your business while directing listeners (or viewers) to your site.

A podcast can also be a source for more content, such as a show-notes article, social media posts, or a newsletter. And podcasts breed inbound links, especially from guest interviewees.

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Photo of a male in a podcast setupPhoto of a male in a podcast setup

Podcasts are an opportunity to engage with customers and prospects.

26. Construct calculators

Businesses have long used calculators for content marketing and conversions. For example, marketing guru Ryan Pearson noted, “One particularly effective type of interactive marketing content is the calculator. Calculators allow users to estimate their potential savings, returns on investment, or other financial metrics. This type of content can be extremely valuable to users, especially those making important financial decisions.”

Retail, B2B, and direct-to-consumer companies use calculators. For example, Lowes.com contains a mulch and soil calculator that estimates the required material for a gardening project.

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27. Create a newsletter

Editorial newsletters are the new blogs. For example, Brian Dean of Backlinko noted in March 2024 that Substack — a newsletter platform with social-media-like features — was home to more than 17,000 editorial email newsletters. Newsletters combine content marketing with email, one of the most powerful marketing mediums.

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28. Promote on social media

Promotion is an essential aspect of content marketing. An effective strategy is repurposing long-form articles or podcast episodes into smaller social updates. For example, a listicle or video podcast containing 10 ways to prepare for a marathon can morph into 10 social posts or even 10 short-form videos on TikTok, Reels, and the like.

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Email Marketing

Email marketing is direct communication with customers or prospects. Marketing via email encourages recipients to visit a site for information, purchases, or special deals.

Email performance is easily tracked with open rates, click-through rates, and conversions, providing valuable insights into customer behavior and preferences.

Email marketing drives website traffic and fosters loyalty, making it indispensable for digital marketing.

29. Ask for subscribers

“If you want to get subscribers to your email [list], you’ll need to work hard at it. Include a subscription form on every page of your website. Promote signups through free whitepapers, ebooks, or other products,” wrote Dr. Ralph Wilson, the founder of Web Marketing Today and the original author of this checklist.

Always use a double opt-in signup wherein subscribers first initiate the action on your site and then confirm it via a subsequent email. Double opt-ins reduce spam and help with deliverability.

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Photo a a person holding a smartphonePhoto a a person holding a smartphone

Encourage new email subscribers on every page of a website.

30. Develop a welcome series

An email welcome series contains at least three messages triggered when someone subscribes to your list. The first message should deploy moments after the subscriber completes the double opt-in registration, confirming her status and what to expect.

About two days later, send another message encouraging her to engage with your business. It could be an invitation to connect on social media, discover content on your blog, or shop on your site. Finally, send a special offer if the new subscriber does not purchase in the first week, perhaps offering free shipping or a discount.

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31. Create a post-purchase series

There are several potential email messages to send a customer after a purchase. The goal is to communicate about the order, encourage feedback, and earn additional orders. These messages typically include:

  • An order confirmation thanking the customer and listing the purchased items. This message should include links to customer service personnel and methods to contact your business.
  • A shipping notice when the order leaves your warehouse. Remember the tracking information.
  • A delivery confirmation with an invitation to a Net Promoter survey.
  • A few days after delivery, send an email requesting a product review and social media post.
  • A week later, send a personalized product recommendation, inviting the customer back.

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32. Be a good sender

In 2024, Google and Yahoo enacted new email-sending policies to reduce the volume of unwanted email messages.

“We firmly believe that users worldwide deserve a more secure email environment, with fewer unwanted messages for an improved overall experience,” said Neil Kumaran, a Gmail group product manager, in a published statement.

To meet these policy requirements, marketers should:

  • Authenticate email messages using the Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) protocols.
  • Make it easy to unsubscribe. Senders who deploy 5,000 emails in one day to Gmail or Yahoo Mail must offer a one-click unsubscribe link.
  • Send emails folks want. Email senders must keep spam rates reported in Google Postmaster Tools below 0.3%.

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33. Segment recipients

Not everyone on your list is the same. Segmenting your email list may seem obvious, but many businesses still err by sending the same message to every subscriber. Contributor Andrew Aversa revealed his secrets of email segmentation, such as focusing on top customers, lapsed customers, and customers’ preferences.

Email segmentation is not new. What is new is the amount of available data.

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Illustration of different consumer personasIllustration of different consumer personas

Not everyone on an email list is the same.

34. Use BIMI

Brand Indicators for Message Identification is an email specification that allows businesses to display a logo in line with an email message’s subject or sending address in the inbox of clients such as Gmail, Apple Mail, Yahoo Mail, and more.

A July 2021 report from Entrust (a payment security provider) and Red Shift (a data connectivity firm) stated that adding BIMI could boost email open rates by 21%; increase brand recall by 18%; and raise average purchase likelihood by an incredible 34%. Even a 3% increase would prompt most marketers to set up BIMI immediately.

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Advertising

Advertisements connect businesses with potential customers. Facebook, for example, does its best to connect advertisers’ products or services with interested users.

Advertising is often measured in return on advertising spend.

35. Buy search engine ads

Advertising on Google and other search engines is one of the easiest ways to promote a website. Pay-per-click or pay-per-impression ads are available via Google’s self-service platform, can be set up in moments, and are relatively easy to optimize.

Search ads can drive ecommerce sales, encourage newsletter subscriptions, and promote content. They are the Swiss Army knife of modern advertising. Google’s Smart Shopping campaigns simplify advertising for small and mid-sized businesses. Finally, you can run many campaigns with search ads, so it is a good idea to have a plan for organizing them.

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36. Advertise on social platforms

Facebook, Instagram, X, TikTok, and Snapchat all offer quick, customizable advertising campaign setups that can boost website traffic. Social media ads are more than visibility. They’re conversion machines for generating sales, driving traffic, or increasing signups — a marketer’s secret weapon.

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37. Leverage retargeting ads

Retargeting ads operate like digital boomerangs, gently reminding visitors who didn’t purchase to return for further shopping.

These ads rely on the familiarity principle, capitalizing on the previous interest to nudge potential customers closer to conversion. Google, Facebook, and many more search and social channels offer retargeting. Retargeting ads are quick to launch and typically include granular control over whom you target and how. The Loves Data channel on YouTube contains a helpful tutorial (below) on setting up retargeting ads.

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38. Invest in podcast sponsorships

Podcast hosts have a strong influence on their listeners. Folks hear or see a podcaster and develop trust with that person. This connection makes podcasts an opportunity for ecommerce brands. Podcast advertising can drive top-of-the-funnel awareness. AG1 (formerly Athletic Greens) is an example advertiser, a direct-to-consumer merchant promoting its product on dozens of podcasts.

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39. Advertise in email newsletters

Third-party tracking cookies will soon disappear. That might be good for privacy advocates, but many advertisers will have less visibility into performance and attribution. Email newsletters are, in a sense, cookie-proof. Advertisers have two options. First, they can insert newsletter ads programmatically, targeting individual subscribers similar to search and social media ads. LiveIntent and Paved are examples of programmatic ad providers.

Second, advertisers can target email subscribers contextually. The ads often include a direct endorsement from the newsletter creator.

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40. Advertise on YouTube

YouTube ads can connect your business with a massive audience of potential customers. The video format is powerful for communicating the value of products and services. Create a YouTube channel for your video ads. Define campaigns that make sense for YouTube, create your video ad, define your target audience using YouTube’s extensive demographics, and run your campaign.

Then monitor the campaign and optimize it for conversions.

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Google Ads' web page promoting YouTube adsGoogle Ads' web page promoting YouTube ads

YouTube ads can connect a business with a massive audience of potential customers.

41. Create an affiliate marketing program

Affiliate marketing connects businesses with independent marketers willing to invest time and money to sell the company’s products. As with other forms of performance advertising, companies pay when affiliates deliver a specified customer action — typically a purchase. This pay-for-what-you-get approach makes affiliate marketing cost-effective.

Setting up an affiliate program takes some work but can be very effective. Affiliate marketing networks (ShareASale, CJ Affiliate, many more) can help. However, you must still define campaigns, set the payment (commission) per action, monitor how affiliates promote your business, measure campaign effectiveness, and optimize conversions, sales, and profits.

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42. Promote via shared direct mail

Valpack is a leading U.S. shared mail provider. Each month, it sends an envelope full of coupons to millions of qualified homes. Frequent shared mail advertisers include Best Buy, Target, Old Navy, Macy’s, Lowe’s, and Sam’s Club.

Create a coupon code for your direct-mail flyer. Then, measure the number of coupon codes redeemed. Update the coupon, and test again next month. Broad offers tend to work better than narrow ones. Some brick-and-click retailers have reportedly earned more than $20 in sales for every $1 invested in shared mail promotions.

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This Checklist’s Lineage

Internet marketing pioneer Dr. Ralph F. Wilson wrote the original Web Marketing Checklist for Web Marketing Today, his popular online magazine published from 1995 to 2016.

Wilson sought to help businesses succeed online. Many companies benefited from his work. In 2012, Practical Ecommerce acquired Web Marketing Today and in 2016 merged its content into this site.