How AI is Helping Brands Convert More Customers [Webinar] via @sejournal, @hethr_campbell

Turn insights into smarter conversions and higher ROI.

AI is changing how customers convert. Are your landing pages and CRO strategies keeping up? 

Each missed lead is lost revenue. 

Relying on traditional tactics is no longer enough.

Join Laura Beussman, CMO of CallRail, and Ryan Johnson, CPO of CallRail, for a live webinar where you’ll learn how top marketing leaders are using AI to prioritize leads, optimize funnels, and drive measurable growth.

What You’ll Learn

  • How to automatically prioritize and convert your best leads.
  • How to spot funnel drop-off points that are costing revenue.
  • CRO tactics to make your marketing funnel work smarter, not harder.
  • How to identify the exact messaging that boosts conversions and ROI.

Why Attend

This webinar will give you the tools to capture more leads, surface actionable insights from interactions, remove friction slowing conversions, and automate your CRO playbook for ongoing growth.

Register now to gain actionable strategies for faster, smarter conversions with AI.

🛑 Can’t attend live? Register anyway, and we’ll send you the full recording.

Google Ads Adds Deeper Performance Max Reporting via @sejournal, @MattGSouthern

Google is providing you with more clarity on where Performance Max is working.

A new round of reporting updates adds segmentation to asset reporting and continues the rollout of a channel performance report that breaks down how each Google surface contributes to your goals.

What’s New

Inside asset reporting, you can now segment by device, time, conversions, and network. That makes it easier to see how creative is performing across placements.

Google also added a “Network (with search partners)” view in the asset group report. This view tracks individual assets across YouTube, Display, Search, Discover, Gmail, and Maps.

For the channel performance report, Google layered in practical touches for weekly reviews. These include account-level bulk downloads, cost visualization, ROI-style columns in the table, and the ability to segment results by conversion action and ad-event type.

Diagnostics now identify issues such as limited serving tied to restrictive bid targets.

How To Read The Data

Google’s help doc flags two common pitfalls.

First, asset metrics can seem confusing because each asset logs its own impressions, clicks, and costs. Consequently, the totals in the asset table might be higher than the overall campaign or asset group sums.

Second, the ratios at the asset level, such as CTR, CPC, CPA, and ROAS, are only approximate because they reflect combined data from assets shown together, rather than individual assets alone. Google suggests evaluating performance at the asset group or campaign level and using Ad Strength to diversify your creatives before making swaps.

Also, note that in the channel performance report, “Results” counts primary conversions grouped by goal, while “Conversions” includes secondary actions you track, which may cause the columns to differ.

How It Helps

A good place to begin is by reviewing your channel report to see which surfaces are helping you achieve your main goals. Then, double-check any budget adjustments at the campaign or goal level.

Use the new asset segmentation feature to easily identify coverage gaps across various networks or devices, and update your formats to ensure you’re getting seen.

If diagnostics indicate limited serving, it’s helpful to resolve those issues first before evaluating your creative work.

Availability

The channel performance report is currently in beta, but it will be accessible to all advertisers gradually.

You can find it by navigating to Campaigns → Insights and Reports → Channel Performance.


Featured Image: Mijansk786/Shutterstock

Finding The Perfect Balance Between AI And Human Control In Google Ads

Google Ads in 2025 looks nothing like it did in 2019. What used to be a hands-on, keyword-driven platform is now powered by AI and machine learning. From bidding strategies and audience targeting to creative testing and budget allocation, automation runs through everything.

Automation brings a lot to the table: efficiency at scale, smarter bidding, faster launches, and less time spent tweaking settings. For busy advertisers or those managing multiple accounts, it is a game-changer.

But left unchecked, automation backfires. Hand over the keys without guardrails and you risk wasted spend, irrelevant placements, or campaigns chasing the wrong metrics. Automation can execute tasks, but it still lacks an understanding of client goals, market nuances, and broader strategy.

In this article, we’ll explore how to balance AI and human oversight. We’ll look at where automation shines, where it falls short, and how to design a hybrid setup that leverages both scale and strategic control.

Measurement First: Feeding The Machine The Right Signals

Automation learns from the conversions you feed it. When tracking is incomplete, Google fills the gaps with modeled conversions. These estimates are useful for directional reporting, but they do not always match the actual numbers in your customer relationship management (CRM).

Chart by author, September 2025

Conversion lag adds another wrinkle. Google attributes conversions to the click date, not the conversion date, which means lead generation accounts often look like they are underperforming mid-week, even though conversions are still being reported. Adding the “Conversions (by conversion time)” column alongside the standard “Conversions” reveals that lag.
Also, you can build a custom column to compare actual cost-per-acquisition (CPA) or return on ad spend (ROAS) against your targets. This makes it clear when Smart Bidding is constrained by overly strict settings rather than failing outright.

For CPA, use the formula (Cost / Conversions) – Target CPA. The result tells you how far above or below the goal the campaign is currently hitting. A positive number means you are running over target, often because Smart Bidding is being choked by strict efficiency settings. Smart Bidding may pull back volume and still fail to reach efficiency, or compromise by bringing in conversions above target. A negative number means you are under target, which suggests automation is performing well and may have room to scale.

For ROAS, use the formula (Conv. Value / Cost) – Target ROAS. A negative result shows Smart Bidding is under-delivering on efficiency and not meeting the target. A positive result means you are beating the target, a signal that the system is thriving.

For example, if your Target CPA is $50 and the custom column shows +12, your campaigns are running $12 above goal, typically because the bidding algorithm is adhering too closely to constraints put in by the advertiser. If it shows -8, you are beating the target by $8, which can mean that the system could scale further.

To get real value from automation, connect it to business outcomes, not just clicks or form fills. Optimize toward revenue, profit margin, customer lifetime value, or qualified opportunities in your CRM. Train automation on shallow signals, and it will chase cheap conversions. Train it on metrics that matter to the business, and it will align more closely with growth goals.

Drawing Lanes For Automation

Automation performs best when campaigns have clear lanes. Mix brand and non-brand queries, or new and returning customers, and the system will almost always chase the easiest wins.

That is why human strategy still matters. Search campaigns should own high-intent queries where control of copy and bidding is critical. Performance Max should focus on prospecting and cross-network reach. Without this separation, the auction can route more impressions to PMax, which often pulls volume away from Search. The scale of overlap is hard to ignore. Optmyzr’s analysis revealed that when PMax cannibalized Search keywords, Search campaigns still performed better 28.37% of the time. In cases where PMax and Search overlapped, Search won outright 32.37% of the time.

The same problem arises with brand traffic. PMax leans heavily toward brand queries because they convert cheaply and inflate reported performance. Even with brand exclusions, impressions slip through. If you’re looking for your brand exclusions to be airtight, add branded negative keywords to your campaigns.

Supervising The Machine

Automation does not announce its mistakes. It drifts quietly, and you have to search for the information and read the signals.

Bid strategy reports show which signals Smart Bidding relied on. Seeing remarketing lists or high-value audiences is reassuring. Seeing random in market categories that do not reflect your customer base is a warning that your conversion data is too thin or too noisy.

Google now includes Performance Max search terms in the standard Search Terms report, providing visibility into the actual queries driving clicks and conversions. You can view these within Google Ads and even pull them via API for deeper analysis. With this update, you can now extract performance metrics, including impressions, clicks, click-through rates (CTR), conversions, and directly add negative keywords from the report, helping to refine your targeting quickly.

Looking at impression share signals completes the picture. A high Lost IS (budget) means your campaign is simply underfunded. A high lost IS (rank) paired with a low Absolute Top IS usually means your CPA or ROAS targets are too strict, so the system bids too low to win auctions. This tells us that it’s not automation that is failing; it’s automation following the rules you set. The fix is incremental: Loosen targets by 10-15% and reassess after a full learning cycle.

Intervening When Context Changes

Even the best automation struggles when conditions change faster than its learning model can adapt. Smart Bidding optimizes based on historical patterns, so when the context shifts suddenly, the system often misreads the signals.

Take seasonality, for example. During Black Friday, conversion rates spike far above normal, and the algorithm raises bids aggressively to capture that “new normal.” When the sale ends, it can take days or weeks for smart bidding to recalibrate, overvaluing traffic long after the uplift is gone. Or consider tracking errors. If duplicate conversions fire, the system thinks performance has improved and will start to bid more aggressively, spending money on results that don’t even exist.

That is why guardrails, such as seasonality adjustments and data exclusions, exist: they provide the algorithm with a correction in moments when its model would otherwise drift.

Auto Applied Recommendations: Why They Miss The Mark

Auto-applied recommendations are pitched as a way to streamline account management. On paper, they promise efficiency and better hygiene. In practice, they often do more harm than good, broadening match types, adding irrelevant keywords, or switching bid strategies without context.

Google positions them as helpful, but many practitioners disagree. My view is that AARs are not designed to maximize your profitability at the account level. They are designed to keep budgets flowing efficiently across Google’s limited inventory. The safest approach is to turn them off and review recommendations manually. Keep what aligns with your strategy and ignore the rest. My firm belief is that automation should support your work, not overwrite it.

Scripts That Catch What Automation Misses

Scripts remain one of the simplest ways to hold automation accountable.

The official Google Ads Account Anomaly Detector flags when spend, clicks, or conversions swing far outside historical norms, giving you an early warning when automation starts drifting. The updated n-gram script identifies recurring low-quality terms, such as “free” or “jobs,” allowing you to exclude them before Smart Bidding optimizes toward them. And if you want a simple pacing safeguard, Callie Kessler’s custom column shows how daily spend is tracking against your monthly budget, making volatility visible at a glance.

Together, these lightweight scripts and columns act as additional guardrails. They don’t replace automation, but they catch blind spots and force a human check before wasted spend piles up.

Where To Let AI Lead And Where To Step In

Automation performs best when it has clean signals, clear lanes, and enough data to learn from. That is when you can lean in with tROAS, Maximize Conversion Value, or new customer goals and let Smart Bidding handle auction-time complexity.

It struggles when data quality is shaky, when intents are mixed in a single campaign, or when efficiency targets are set unrealistically tight. Those are the moments when human oversight matters most: adding negatives, restructuring campaigns, excluding bad data, or easing targets so the system can compete.

Closing Thoughts

Automation is the operating system of Google Ads. The question is not whether it works; it is whether it is working in your favor. Left alone, it will drift toward easy wins and inflated metrics. Supervised properly, it can scale results no human could ever manage.

The balance is recognizing that automation is powerful, but not self-policing. Feed it clean data, define its lanes, and intervene when context shifts. Do that, and you will turn automation from a liability into an edge.

More Resources:


Featured Image: N Universe/Shutterstock

How AI Mode Will Redefine Paid Search Advertising via @sejournal, @brookeosmundson

Search has always been a moving target.

From the days when keyword match types and manual cost-per-click (CPCs) gave advertisers a sense of control, to the rise of Shopping ads, automated bidding, and Performance Max, Google has never stopped reshaping how search works.

Every step has chipped away at some level of control for marketers while making it easier for Google to monetize intent.

But what we’re seeing now with AI Overviews and AI Mode is not just another product update. It is a structural rewrite of how search itself functions, which has some serious implications for paid ads.

Instead of sending people to a list of blue links, Google is using AI to generate answers and guide users through multi-step, conversational journeys. Ads are being pulled directly into these experiences, sometimes above or below AI summaries, other times embedded right inside them.

Google calls this a way to “shorten the path from discovery to decision.” For advertisers, it means budgets are being funneled into surfaces that look and act very different from the SERPs we’ve optimized around for years.

The stakes are clear: If fewer people click through to websites, advertisers face tighter competition for attention, rising CPCs, brand safety concerns, and limited transparency into where money is going.

Marketing leaders can’t afford to treat AI Mode as a side experiment. This is the future of Google search, and your ads will either adapt to it or be left behind.

Google’s AI Search Vision And Ad Strategy

Google has been explicit about where it wants to go. At Google Marketing Live 2025, executives described AI Overviews as “one of the most successful launches in Search in the past decade,” citing increases in commercial queries in markets like the U.S. and India.

AI Mode builds on that success by creating a conversational environment where users can refine, compare, and act without returning to the static list of links that defined Google for 20 years.

The company frames this as a win-win: Users get answers more efficiently, and advertisers get placements where intent is clearer and actions are closer at hand.

Google explains that ads are pulled seamlessly into these surfaces from Search, Shopping, Performance Max, and App campaigns.

For the user, the ad is “just part of the journey.” For the advertiser, there is no opting out, no special campaign type, and no reporting that shows which impressions or clicks came from AI Mode versus traditional search.

This approach is not new. Every major change to Google’s results has tilted the balance toward monetization.

Shopping ads once displaced text ads. Featured Snippets and the Knowledge Graph began answering questions directly, cutting down on organic clicks. Performance Max combined inventory into a single system, obscuring where impressions were served.

AI Mode is the culmination of these shifts: Ads are not just on the page; they are woven into the answers themselves.

Competition is another driver. Microsoft has already integrated ads into Copilot. OpenAI is experimenting with sponsored results in ChatGPT. Perplexity, the AI search upstart, has raised millions while building advertiser interest in native placements.

Google cannot afford to sit back while others monetize AI-first search. Ads inside AI Mode aren’t an experiment; they’re an existential business necessity.

Industry experts see this direction clearly. Cindy Krum of MobileMoxie has argued that Google is merging AI Overviews, Discover, and conversational flows into a single journey-first system. She believes ads will become highly-targeted to users within that journey.

Krum further explained her opinion of Google’s intention for Ads in AI Mode:

You’ll have to be logged in to access AI Mode and when you’re logged in, they [Google] can collect all kinds of behavioral data and serve you incredibly personalized ads—ones you’re actually likely to click and convert on. That’s valuable to advertisers. Google can say, “We only show your ads to people who will convert.”

What I find concerning, though, is that advertisers are being asked to play along without the transparency they need to measure value. Seamless for users often means opaque for marketers, and this transition is no exception.

How AI Mode Changes User Behavior And Why It Matters For Ads

It’s easy to assume AI Mode is just another SERP redesign. But the data suggests it is changing how users behave, and those changes have direct implications for paid ads.

According to Pew Research, when an AI Overview appears:

  • Only 8% of visits result in clicks on traditional results, compared to 15% when no overview is present.
  • Only about 1% of visits include clicks on the links embedded inside the AI box.

Similarweb has tracked a sharp rise in zero-click searches, reaching nearly 70% of all queries by mid-2025, up from 56% the year before.

Authoritas found that in news-related queries, traffic to a top-ranking result dropped by almost 80% when an AI Overview appeared above it.

For advertisers, the math is simple.

  • If fewer people leave Google, the competition for the remaining clicks intensifies.
  • CPCs rise because ad real estate is scarcer.
  • Campaign budgets have to stretch further just to maintain the same level of visibility.
  • Organic traffic has always acted as a counterweight to paid spend.
  • If that counterweight shrinks, paid budgets take on more pressure.

The effects differ by vertical. Ecommerce and travel sometimes see AI summaries spark more exploration of products, which can benefit Shopping ads.

Finance and insurance face mixed outcomes. Simplified comparisons may increase clicks in some cases but reduce brand-specific exposure in others.

News, health, and publishers are hit hardest, with traffic losses so steep that paid ads often become the only reliable way to reach audiences at scale.

Industry experts have not been shy about voicing their concerns.

Lily Ray, SEO director at Amsive, expressed her view after click-through rate data came out on AI Overviews:

“It was only a matter of time before new data & studies started to contradict Google’s messaging around the impact of AIOs on traffic.”

Rand Fishkin of SparkToro has been even more blunt:

“Zero click is taking over everything. Google is trying to answer searches without clicks. Facebook is trying to keep people on Facebook. LinkedIn wants to keep people on LinkedIn.”

I share that unease. This is a classic supply-and-demand problem. As free clicks shrink, advertisers will be forced to compete harder and pay more. Google benefits from this compression; advertisers absorb the costs.

Marketing leaders should stop treating this as a temporary adjustment. CPC inflation is becoming a structural reality of AI-powered search.

Ads Inside AI Journeys: Auctions, Costs, And Creative Implications

Google’s marketing spin around AI Mode is that ads are “a logical and natural next action to consumers exploring any topic.” That might be true from a user perspective, but from an advertiser’s perspective, the auction mechanics have changed in ways that deserve scrutiny.

Ads in AI Mode are not a distinct product. They are pulled from Search, Shopping, Performance Max, and App campaigns.

That means the inventory is blended, and advertisers don’t know whether impressions came from a standard SERP or an AI-generated summary.

Larger brands with broad match strategies, comprehensive product feeds, and robust budgets will have the advantage. Smaller or more niche advertisers risk being squeezed out, not because of poor strategy, but because the system is designed to privilege scale.

This dynamic almost guarantees CPC pressure. We saw the same thing when Shopping ads rose to prominence a decade ago.

As more real estate was given to paid placements, the remaining inventory became more competitive, and CPCs rose for the survivors. AI Mode is likely to trigger a similar cycle: fewer outbound clicks, fiercer bidding, higher costs.

Google is also testing outcome-based formats that push this further. For example, in the retail vertical, early experiments allow users to use virtual try-on or track prices without ever leaving the AI journey.

By embedding ads as actions, Google can move from CPC toward cost-per-action pricing.

Fred Vallaeys of Optmyzr stated:

I have no doubt that Google and other ad platforms will find ways to appropriately monetize these advertising opportunities, even if there will be fewer impressions for each consumer journey.

He sees a potential upside for advertisers. I agree, but only if advertisers can prove that the actions driven inside AI Mode are incremental, not cannibalized from existing campaigns.

Creative expectations are also shifting. Conversational journeys demand conversational ads.

A blunt “Sign up today” may feel jarring inside a multi-step dialogue. Phrasing like “Find the right plan for your family” or “See how much you could save in minutes” fits better into the AI-driven flow.

I see opportunity here, but also risk. AI Mode could deliver more relevant matches between ad and intent. But without transparency into where ads appear and how they perform, advertisers are bidding blind. Google will extract more value from each interaction. Whether advertisers see the same value in return is far less certain.

The Transparency And Measurement Gap Of AI Mode

Perhaps the most glaring problem with AI Mode is measurement. Advertisers cannot see how their ads perform specifically in AI Overviews or AI Mode.

There is no column in Google Ads. Search Console offers no separate reporting. All performance is collapsed into existing campaigns.

This is more than a technical gap. For CMOs and CFOs, modeled attribution is not enough. Boards want to know where money is going and what it is producing.

If ad spend is being redirected into AI surfaces but not disclosed separately, how can leaders defend their budgets?

We’ve seen this before. Performance Max launched with almost no reporting visibility. Advertisers pushed back, and Google eventually provided more insights.

Transparency tends to lag product launches, but history suggests it comes only after sustained pressure from advertisers and agencies.

In the meantime, marketers have to fill the gap themselves. Some are building marketing mix models to estimate AI’s contribution. Others are connecting CRM systems more tightly to campaign spend.

Tracking mid-funnel events like demos or downloads is also becoming essential, since these signals often reveal whether AI-driven impressions are assisting conversion paths.

Modeled attribution can provide directional value, but it cannot replace true visibility.

Until Google surfaces AI-specific reporting, marketers should approach performance claims with skepticism and invest in their own measurement frameworks to avoid flying blind.

The Brand Safety And Trust Challenge With AI Overviews

AI Overviews have already produced embarrassing results, suggesting people put glue on pizza or eat rocks.

Google has since upgraded its models, grounding them in Gemini 2.5 and using “query fan-out” to cross-check responses. Accuracy has improved, but hallucinations still occur.

For advertisers, the risk goes beyond bad answers. It’s about adjacency. If your brand’s ad appears alongside a flawed or misleading AI-generated response, the reputational fallout could be significant.

This is a new kind of brand safety risk for search. In Display, adjacency concerns are expected. In search, ads have traditionally been “safe.” AI Mode changes that equation.

Regulators are also paying attention. The FTC and DOJ have already scrutinized Google’s dominance in search advertising.

If AI-driven ads blur the line between editorial and commercial, new antitrust challenges are possible. In Europe, the AI Act may impose stricter standards for how AI-generated content and ads are labeled.

Avoiding AI surfaces altogether isn’t realistic. The opportunity is too large. But brands must prepare frameworks to protect themselves.

That means actively monitoring where ads appear, setting internal thresholds for unacceptable contexts, and establishing escalation paths with Google when placements cross the line.

Trust cannot be outsourced. Advertisers must take responsibility for brand safety in AI environments, even if it means creating new workflows and raising difficult questions with their Google reps.

What Should Marketers Prioritize In The Face Of AI Mode And Overviews?

It’s tempting to wait until reporting improves and best practices become clearer. But hesitation is risky. The brands that adapt early will set the standards others follow.

The most important shift is reframing search around journeys, not keywords.

AI Mode thrives on follow-ups and refinements. Campaigns should be designed with multi-step customer paths in mind.

An insurance company, for example, shouldn’t stop at “compare rates.” It should also anticipate “how to switch providers” or “what coverage works best for families.”

Automation is another reality. Performance Max and broad match are the engines of eligibility for AI surfaces. But these tools need guardrails.

Negative keywords, audience signals, and clean product feeds help prevent waste and maintain some level of control.

Tinuiti has emphasized media accountability and measurement tools to ensure campaigns optimize what works and limit waste.

Agencies like Seer Interactive have published data showing paid click-through rates drop significantly when AI Overviews are present, and recommend careful monitoring and automation guardrails so advertisers don’t get caught by surprise.

Asset quality also matters more than ever. Structured data, schema markup, and entity-rich product feeds aren’t optional. They determine whether ads are eligible to show inside AI responses at all. Poor data means invisibility.

Measurement, too, must evolve. Last-click cost-per-acquisition (CPA) no longer tells the story. Marketing leaders need to evaluate mid-funnel signals like lead quality, sales cycle speed, and assisted revenue.

These key performance indicators (KPIs) reveal whether AI-driven impressions are helping move customers forward.

Creative strategy is another frontier. Ads inside AI journeys need to read like natural next steps, not jarring interruptions.

Early tests in Microsoft Copilot and Perplexity show conversational CTAs, such as “Estimate your monthly cost in seconds,” outperform blunt directives. Marketers should begin experimenting now to build a playbook before these surfaces scale further.

Adaptation is non-negotiable. This isn’t about abandoning SEM fundamentals. It’s about extending them into a search environment where AI defines the journey. CMOs who build strategies around these realities will not just survive the shift; they’ll gain a competitive edge.

The Future Of Paid Search In An AI World

AI search complicates the three pillars paid search has relied on for decades:

  • Transparency.
  • Predictable intent.
  • Measurable outcomes.

Ads are shifting from placements that sit beside results to actions that live inside AI-generated answers.

This isn’t unique to Google. Microsoft has integrated ads into Copilot. OpenAI is piloting sponsored answers in ChatGPT. Amazon and TikTok are testing AI-driven search monetization.

The entire industry is converging on the same model: AI-assisted journeys with ads embedded at critical decision points.

The outlook can be framed in scenarios.

In the best case, AI ads deliver more qualified clicks and higher efficiency, creating a win for advertisers.

In the middle case, some verticals see gains while frustrations over transparency persist.

In the worst case, CPCs inflate significantly, brand safety incidents mount, and ROI weakens, pushing advertisers to question their reliance on Google.

My conclusion is clear: This is not a passing experiment. It’s a structural shift. CMOs should treat AI search as a permanent change to the foundation of paid advertising.

That means reframing PPC as journey management, not keyword bidding. It means doubling down on first-party data and building attribution systems that don’t rely on Google’s word alone. And it means pressing Google for accountability at every step.

Because when ads become the answer, the brands that prepare early will be the ones that still get found.

More Resources:


Featured Image: Masha_art/Shutterstock

DOJ Seeks Google Ad Manager Break Up As Remedies Trial Begins via @sejournal, @MattGSouthern

Google returns to court on Monday for the remedies phase of the Department of Justice’s ad-tech antitrust case, where the government is asking the judge to order a divestiture of Google Ad Manager.

The remedies trial follows a ruling that found Google illegally monopolized the publisher ad server and ad exchange markets, while rejecting claims about advertiser ad networks and Google’s past acquisitions.

In a statement published today, Google said it will appeal the earlier decision and argued the DOJ’s proposed remedies “go far beyond the Court’s liability decision and the law.”

What The DOJ Is Seeking

The Justice Department will seek structural remedies, which could include selling parts of Google’s ad-tech stack.

Based on reports and filings, the DOJ appears to be pushing for a divestiture of AdX, and possibly DFP, which are now combined within Google Ad Manager.

The remedies trial is scheduled to start Monday in Alexandria, Virginia, before U.S. District Judge Leonie M. Brinkema.

Google’s Counter

Google says a breakup would disrupt publishers and raise costs for advertisers.

The company proposes a behavioral fix focused on interoperability rather than divestiture.

In Google’s words:

“DOJ’s proposed changes go far beyond the Court’s liability decision and the law, and risk harming businesses across the country.”

“We propose building on Ad Manager’s interoperability, letting publishers use third-party tools to access our advertiser bids in real-time.”

These elements reflect Google’s May filing, which proposed making AdX’s real-time bids available to rival ad servers and phasing out Unified Pricing Rules for open-web display.

What The Court Already Decided

Judge Brinkema’s April opinion found Google violated the Sherman Act in the publisher ad server and ad exchange markets and unlawfully tied DFP and AdX.

The court didn’t find a monopoly in advertiser ad networks and rejected claims tied to Google’s acquisitions.

Why This Matters

Should the court decide on divestiture, you might see changes in how open-web display inventory is auctioned and served, along with costs for transitioning off integrated tools.

If the judge backs Google’s interoperability plan, you can expect required access to real-time bids and rule changes that could make multi-stack setups easier without a corporate split.

Looking Ahead

Google plans to appeal the liability decision, so any ordered remedies may be delayed until the appeal is reviewed.


Featured Image: Roman Samborskyi/Shutterstock

When Advertising Shifts To Prompts, What Should Advertisers Do? via @sejournal, @siliconvallaeys

When I last wrote about Google AI Mode, my focus was on the big differentiators: conversational prompts, memory-driven personalization, and the crucial pivot from keywords to context.

As we see with the Q2 ad platform financial results below, this shift is rapidly reshaping performance advertising. While AI Mode means Google has to rethink how it makes money, it forces us advertisers to rethink something even more fundamental: our entire strategy.

In the article about AI Mode, I laid out how prompts are different from keywords, why “synthetic keywords” are really just a temporary band-aid, and how fewer clicks might just challenge the age-old cost-per-click (CPC) revenue model.

This follow-up is about what these changes truly mean for us as advertisers, and why holding onto that keyword-era mindset could cost us our competitive edge.

The Great Rewiring Of Search

The biggest shift since we first got keyword-targeted online advertising is now in full swing. People aren’t searching with those relatively concise keywords anymore, the ones we optimized for how Google used to weigh certain words in a query.

Large language models (LLMs) have pretty much removed the shackles from the search bar. Now, users can fire off prompts with hundreds of words, and add even more context.

Think about the 400,000 token context window of GPT-5, which is like tens of thousands of words. Thankfully, most people don’t need that much space to explain what they want, but they are speaking in full sentences now, stutters and all.

Google’s internal ads in AI Mode document shares that early testers of AI Mode are asking queries that are two to three times as long as traditional searches on Google.

And thanks to LLMs’ multi-modal capabilities, users are searching with images (Google reports 20 billion Lens searches per month), drawing sketches, and even sending video. They’re finding what they need in entirely new ways.

Increasingly, users aren’t just looking for a list of what might be relevant. They expect a guided answer from the AI, one that summarizes options based on their personal preferences. People are asking AI to help them decide, not just to find.

And that fundamental change in user behavior is now reshaping the very platforms where these searches happen, starting with Google.

The Impact On Google As The Main Ads Platform

All of this definitely poses a threat to Google’s primary revenue stream. But as I mentioned in a LinkedIn post, the traffic didn’t vanish; it just moved.

Users didn’t ditch Google; they simply stopped using it the way they did when keywords were king. Plus, we’re seeing new players emerge, and search itself has fragmented:

This creates a fresh challenge for us advertisers: How do we design campaigns that actually perform when intent originates in these wildly new ways?

What Q2 Earnings Reports Told Us About AI In Search

The Q2 earnings calls were packed with GenAI details. Some of the most jaw-dropping figures involved the expected infrastructure investments.

Microsoft announced plans to spend an eye-watering $30 billion on capital expenditures in the coming quarter, and Alphabet estimated an $85 billion budget for the next year. I guess we’ll all be clicking a lot of ads to help pay for that. So, where will those ads come from when keywords are slowly being replaced by prompts?

Google shared some numbers to illustrate the scale of this shift. AI Overviews already reach 2 billion users a month. AI Mode itself is up to 100 million. The real question is, how is AI actually enabling better ads, and thus improving monetization?

Google reports:

  • Over 90 Performance Max improvements in the past year drove 10%+ more conversions and value.
  • Google’s AI Max for Search campaigns show a 27% lift in conversions or value over exact or phrase matches.

Microsoft Ads tells a similar story. In Q2 2025, it reported:

  • $13 billion in AI-related ad revenue.
  • Copilot-powered ads drove 2.3 times more conversions than traditional formats.
  • Users were 53% more likely to convert within 30 minutes.

So, what’s an advertiser to do with all this?

What Advertisers Should Do

As shared recently in a conversation with Kasim Aslam, these ecosystems are becoming intent originators. That old “search bar” is now a conversation, a screenshot, or even a voice command.

If your campaigns are still relying on waiting for someone to type a query, you’re showing up to the party late. Smart advertisers don’t just respond to intent; they predict it and position for it.

But how? Well, take a look at the Google products that are driving results for advertisers: They’re the newest AI-first offerings. Performance Max, for example, is keywordless advertising driven by feeds, creative, and audiences.

Another vital step for adapting to this shift is AI Max, which I’d call the most unrestrictive form of keyword advertising.

It blends elements of Dynamic Search Ads (DSAs), automatically created assets, and super broad keywords. This allows your ads to show up no matter how people search, even if they’re using those sprawling, multi-part prompts.

Sure, advertisers can still use today’s best practices, like reviewing search term reports and automatically created assets, then adding negatives or exclusions for the irrelevant ones. But let’s be honest, that’s a short-term, old-model approach.

As AI gains memory and contextual understanding, ads will be shown based on scenarios and user intent that isn’t even explicitly expressed.

Relying solely on negatives won’t cut it. The future demands that advertisers focus on getting involved earlier in the decision-making process and making sure the AI has all the right information to advocate for their brand.

Keywords Aren’t The Lever They Once Were

In the AI Mode era, prompts aren’t just simple queries; they’re rich, multi-turn conversations packed with context.

As I outlined in my last article, these interactions can pull in past sessions, images, and deeply personal preferences. No keyword list in the world can capture that level of nuance.

Tinuiti’s Q2 benchmark report shows Performance Max accounts for 59% of Shopping ad spend and delivers 18% higher click-through rates. This is a clear illustration that the platform is taking control of targeting.

And when structured feeds plus dynamic creative drive a 27% lift in conversions according to Google data, it’s because the creative itself is doing the targeting.

Those journeys happen out of sight, which is the biggest threat to advertisers whose strategies aren’t evolving.

The Real Danger: Invisible Decisions

One of my key takeaways from the AI Mode discussion was the risk of “zero-click” journeys. If the assistant delivers what a user needs inside the conversation, your brand might never get a visit.

According to Adobe Analytics, AI-powered referrals to U.S. retail sites grew 1,200% between July 2024 and February 2025. Traffic from these sources now doubles every 60 days.

These users:

  • Visit 12% more pages per session.
  • Bounce 23% less often.
  • Spend 45% more time browsing (especially in travel and finance verticals).

Even more importantly, 53% of users say they plan to rely on AI tools for shopping going forward.

In short, users are starting their journeys before they reach a traditional search engine, and they’re more engaged when they do. And winning in this environment means rethinking our levers for influence.

Why This Is An Opportunity, Not A Death Sentence

As I argued before, platforms aren’t killing keyword advertising; they’re evolving it. The advertisers winning now are leaning into the new levers:

Signals Over Keywords

  • Use customer relationship management (CRM) data to build high-intent audience lists.
  • Layer first-party data into automated campaign types through conversion value adjustments, audiences, or budget settings.
  • Optimize your product feed with rich attributes so AI has more to work with and knows exactly which products to recommend.
  • Ensure feed hygiene so LLMs have the most current data about your offers.
  • Enhance your website with more data for the LLMs to work with, like data tables, and schema.

Creative As Targeting

  • Build modular ad assets that AI can assemble dynamically: multiple headlines, descriptions, and images tailored to different audiences.
  • Test variations that align with different stages of the buying journey so you’re likely to show in more contextual scenarios across the entire consumer journey, not only at the end.

Measurement Beyond Clicks

  • Frequently evaluate the new metrics in Google Ads for AI Max and Performance Max. Changes are rolling out frequently, enabling smarter optimizations.
  • Track feed impression share by enabling these extra columns in Google Ads.
  • Monitor how often your products are surfaced in AI-driven recommendations, as with the recently updated AI Max report for “search terms and landing pages from AI Max.”
  • Focus your measurement on how well users are able to complete tasks, not just clicks.

The future isn’t about bidding on a query. It’s about supplying the AI with the best “raw ingredients” so you win the recommendation at the exact moment of decision.

That mindset shift is the real competitive advantage in the AI-first era.

The Bottom Line

My previous AI Mode post was about the mechanics of the shift. This one is about the mindset change required to survive it.

Keywords aren’t vanishing, but their role is shrinking fast. In an AI-driven, context-first search landscape, the brands that thrive will stop obsessing over what the user types and start shaping what the AI recommends.

If you can win that moment, you won’t just get found. You’ll get chosen.

More Resources:


Featured Image: Smile Studio AP/Shutterstock

Google AI Max For Search Goes Global In Beta via @sejournal, @MattGSouthern

Google’s AI Max for Search campaigns is now available worldwide in beta across Google Ads, Google Ads Editor, Search Ads 360, and the Google Ads API.

AI Max packages Google’s AI features as a one-click suite inside Search campaigns. New built-in experiments allow you to test the impact with minimal setup.

Image Credit: Google

What’s New

One-Click Experiments

AI Max is positioned as a faster path to smarter optimization inside Search campaigns.

New one-click experiments are integrated in the campaign flow, so you can compare performance without rebuilding campaigns.

Availability spans all major surfaces, including the API for teams that automate workflows.

How The Built-In Experiments Work

AI Max experiments are run within the same Search campaign by splitting traffic between a control (with AI Max off) and a trial (with AI Max on).

Since the test doesn’t clone the campaign, you’ll avoid sync errors and can ramp up faster. Once the experiment ends, review the performance and decide whether to apply the change or discard it.

Controls You Can Tweak During A Test

By default, your experiment starts with Search term matching and Asset optimization enabled, but it’s easy to customize these settings.

You can choose to turn off Search term matching at the ad group level or disable Asset optimization at the campaign level if that better suits your goals.

For more control over your landing pages, consider using URL exclusions at the campaign level and URL inclusions at the ad group level.

Brand controls are also available for added flexibility: you can set brand inclusions or exclusions at the campaign level, and specify brand inclusions within ad groups.

The “locations of interest” feature at the ad group level offers more geographic targeting precision.

Reporting Surfaces

Results appear under Experiments with an expanded Experiment summary.

AI Max also adds transparency across reports. These include “AI Max” match-type indicators in Search terms and Keywords reports, plus combined views that show the matched term, headlines, and landing URLs.

Auto-Apply Option

If you want, you can set the experiment to auto-apply when results are favorable. Otherwise, apply manually from the Experiments table or enable AI Max from Campaign settings after the test concludes.

Setup Limits To Know

You can’t create an AI Max experiment via this flow if the campaign:

  • Has legacy features like text customization (old ACA), brand inclusions/exclusions, or ad-group location inclusion already configured
  • Targets the Display Network
  • Uses a Portfolio bid strategy
  • Uses Shared budgets

Coming Soon: Text Guidelines

Google is working on a feature that will provide text guidelines to help AI create brand-safe content that meets your business needs.

This will be available to more advertisers this fall for both AI Max and Performance Max. In the meantime, stick to your usual brand approvals and policy checks.

Getting Started

Google recommends checking out a best-practices guide and Think Week materials if you’re interested in getting started with AI Max.

If you’re already handling Search at scale, the API support simplifies standardizing experiments and comparing results to your existing setup.

Looking Ahead

Expect more controls around creative and safety as text guidelines roll out. Until then, low-lift experiments let you measure AI Max without committing your entire account.

Google Quietly Raised Ad Prices, Court Orders More Transparency via @sejournal, @MattGSouthern

Google raised ad prices incrementally through internal “pricing knobs” that advertisers couldn’t detect, according to federal court documents.

  • Google raised ad prices 5-15% at a time using “pricing knobs” that made increases look like normal auction fluctuations.
  • Google’s surveys showed advertisers noticed higher costs but didn’t realize Google was causing the increases.
  • A federal judge now requires Google to publicly disclose auction changes that could raise advertiser costs.
How to Use Google Ads Performance Max Channel Reporting via @sejournal, @brookeosmundson

For years, marketers have asked for better visibility into how individual channels contribute to Performance Max results.

Google has released a tutorial walking advertisers through its new Performance Max channel reporting. This reporting feature offers more transparency into how campaigns perform across Search, YouTube, Display, Gmail, Discover, and Maps.

With this new report, you can now dig deeper into performance by channel and format, making it easier to analyze results and troubleshoot.

Here’s a look at how to find the report and what you can do with it.

Where to Find Channel Performance Reporting

To find and access the channel reporting, head to your Google Ads account.

From there, navigate to: Campaign >> Insights & Reports >> Channel Performance

google ads performance max channel reportingImage credit: Google, April 2025

Once you’re there, you’ll see these items:

  • A performance summary overview
  • A channel-to-goals visualization
  • Channel distribution table.

These items provide more than just a static view of performance. You’re able to click on specific channels to drill down into related reports, like placements on the Google Display Network, or Search Terms from the Search channel.

Exploring the Reports and Visualizations

The channel performance page isn’t just a high-level dashboard. It provides several views and reports that give you more context on how your ads are performing across Google’s network. Here’s a closer look at the most useful areas:

Ad Format Views

Not every ad performs the same across channels, which is why Google lets you break results down by ad format.

For example, you can see how video ads perform on YouTube compared to product ads shown on Search. This helps you spot whether one creative type is pulling more weight and whether you need to adjust your creative mix or budgets to support higher-performing formats.

Product-Driven Insights

If you’re running Shopping or retail campaigns, this section shows how ads tied to product data perform across channels.

You can see Shopping ads on Search as well as dynamic remarketing ads on Display. This gives ecommerce advertisers a clearer picture of how product feeds contribute to results beyond just one channel.

Channel Distribution Table

This table is one of the most detailed reports in the new view. It includes impressions, clicks, interactions, conversions, conversion value, and cost, all broken down by channel.

You can customize the table to highlight the metrics that matter most to your goals, such as ROAS or CPA, and even segment results by ad format (like video versus product ads).

Since the table is downloadable, you can also share it with teams or clients for transparent reporting.

Status Column and Diagnostics

The status column acts as a built-in troubleshooting tool. It surfaces issues or recommendations related to specific channels or formats, such as diagnostic warnings if ads aren’t serving as expected.

By reviewing these, you can quickly identify where performance may be limited and take action to resolve issues before they affect results at scale.

Reviewing Single-Channel vs. Cross-Channel CPA

One important takeaway from Google’s tutorial is that looking at average CPA or ROAS for a single channel doesn’t tell the full story.

Performance Max uses marginal ROI optimization, bidding in real time for the most cost-efficient conversions across all channels.

Since users don’t interact with just one channel, this cross-channel view helps advertisers see the broader picture of how campaigns drive results.

That means when evaluating effectiveness, Google recommends to prioritize your goals and audiences over individual channel performance.

How Advertisers Can Benefit From Performance Max Channel Reporting

The new reporting doesn’t change how Performance Max works behind the scenes, but it does help you:

  • Understand which channels support your goals most effectively
  • Identify areas where specific ad formats or channels may need creative or budget adjustments
  • Communicate results more clearly with stakeholders by showing cross-channel contributions

With Search Partner Network reporting coming in the future, Google is signaling a continued investment in giving advertisers deeper visibility.

Performance Max remains a cross-channel campaign type, but channel reporting is a welcome step toward transparency. By digging into these reports, advertisers can better understand how ads perform across Google properties and make smarter optimization decisions.

Google: AI Max For Search Has No Conversion Minimums via @sejournal, @MattGSouthern

Google states that AI Max for Search can run in low-volume accounts, confirming there’s no minimum conversion recommendation.

However, you must use a conversion-based Smart Bidding strategy for search-term matching to work.

The clarification was provided during Google’s Ads Decoded podcast, where product managers discussed recent launches.

What Google Said

In the “Ads Decoded” podcast episode, Ginny Marvin, Google’s Ads Product Liaison, addressed whether low-volume accounts can use AI Max.

Marvin stated:

“In earlier testing, we’ve seen that AI Max can be effective for accounts of varied sizes… And there’s no minimum conversion recommendation to enable AI Max, but keep in mind that you do need to use a conversion-based smart bidding strategy in order for search term matching to work.”

This smart bidding requirement ensures the system has signals to work with, even if conversion volume is low.

Hear hear full response in the video below:

Where Smaller Accounts May See Gains

Google says advertisers “mostly using exact and phrase match keywords tend to see the highest uplift in conversions and conversion value” after enabling AI Max.

Keywordless matching can help smaller advertisers find opportunities without extensive research. AI Max identifies relevant search terms based on landing page content and existing ads.

For local campaigns, advertisers can use simple keywords instead of creating separate ones for each location. AI Max handles the geographic matching.

How AI Max Works In Search

AI Max pulls from more than just landing pages. It also uses ad assets and ad-group keywords to expand coverage and tailor RSA copy.

For English content, it’s capable of generating ad variations within brand guardrails.

Product manager Karen Zang described AI Max as an enhancer to existing work:

“I would view AI Max as an amplifier on the work that you’ve already put in… we’re just leveraging that to customize your ads.”

Product manager Tal Kabas framed AI Max as bringing Performance Max-level technology into Search:

“If you’re using all the best practices with AI Max… then it is PMax technology for Search. We wanted to basically bring that value to advertisers wherever they want to buy.”

Implementation Considerations

Small advertisers considering AI MAX should take these preparation steps into account.

First, ensure landing pages are current, as the AI uses them to generate ad variations. Poor or outdated landing page content can negatively impact the output, regardless of account size.

Second, use conversion tracking even if volume is low. While there are no minimums, having any conversion data helps. Smart bidding strategies, such as Target CPA or Target ROAS, must be in place for full functionality.

Third, start with campaigns that use exact and phrase match keywords, as Google’s data shows they benefit the most from AI Max.

Looking Ahead

AI Max is accessible to advertisers of all sizes.

The one-click implementation allows you to test AI Max without restructuring your campaigns. If results don’t meet your expectations, the feature can be disabled.

Google indicated this is the first phase of AI Max development, with more features planned.