Ask An SEO: How Can I Make Myself Stand Out As A Strong Candidate For My First Full-time Marketing Role? via @sejournal, @HelenPollitt1

Our question this week is an excellent one for anyone who is looking to start their career in marketing: “How can I make myself stand out as a strong candidate for my first full-time marketing role?”

The job market is tough at the moment. It can be hard to stand out amongst other candidates. It’s even more difficult if you are looking for your first role in the industry.

I’m going to walk through a few ways that you can identify the right role for you, increase your chances of being invited to interview, and demonstrate your suitability for the role to hiring managers.

Finding The Right Opportunities To Apply For

One of the most important steps in standing out amongst a sea of other applicants is making sure you are applying for the right roles.

When you are looking through the job boards or speaking with recruiters, it’s critical that you consider the following:

Do I Want To Be A Specialist Or A Generalist Marketer?

Marketing is an extremely broad industry. It covers online and offline, acquisition and retention, creative and technical – email, paid, organic, CRM, and social.

There are many types of work that can be carried out under the “marketing” umbrella. You may have a clear idea of what type of marketing interests you, or you might still be unsure.

If you are unsure, then it may be a good idea to look at a more generalist role for your first one. This would be one that gives you exposure to different types of marketing. For example, a role that means you’ll be working on a paid ad campaign one day and an email campaign another.

This way, after a few years in the role you’ll have solid experience in a range of disciplines and can make a more informed decision about the direction you want your career to go in.

Having a broad experience also makes it easier for you to work collaboratively with other marketers in the future, as you’ll have an understanding of what their work entails.

In-house Or Agency?

Speak to any marketer, and they will tell you that there are some big differences between working in-house for a brand and working for clients in an agency.

It is worth considering these when looking for your first role. For example, when working as an in-house marketer, you will likely get to really dig deep into marketing for that one industry.

You may be working with other industry specialists and will have the opportunity to learn a lot about how to market to that particular audience.

However, there’s a risk that you may not have many other marketers to learn from. You may be in a team of one or two other marketers, and you may not benefit from the wisdom of a wide range of experienced colleagues. Your stakeholders will be the business’s decision-makers, potentially very senior members of staff.

However, working for an agency gives you exposure to many more industries, businesses and types of activities.

If you are looking to focus on SEO, for example, your likelihood of being involved in complicated SEO processes like migrations and technical audits will increase.

Your stakeholders will mainly be clients, other agencies, and perhaps your agency’s development team. However, you will always be one step removed from the business you are marketing for and the decisions made about it.

Do I Need To Research Marketing Channels Further?

You may need to pause your search for your new role to do some more research. Spend some time looking into the different marketing channels and the skills needed for them.

If you have any connections who are marketers, spend some time speaking to them about what they enjoy about their roles and what their favorite marketing activities are. This way, you can start to get a feel for what roles you might thrive in.

Applying For Roles

Once you have identified the jobs that you are interested in, it’s time to start applying. This is your opportunity for first impressions. There are many guides available on how to structure your resume to show off your skills.

For your first role in the marketing industry, you need to pay attention to the skills listed in the job adverts and make sure you include and demonstrate them in your resume.

That’s tricky to do, though, if this is your first marketing job. So how do you evidence your suitability through your application?

Transferrable Skills

Look at the skills involved in the marketing activities the role would require you to carry out. Read through the job description and pick out any specific behavior traits it mentions. Think back through your recent work or voluntary experience and pick out where those skills overlap with the job requirements.

For example, if you have worked in retail or customer service, you will have likely developed excellent stakeholder management skills. These are always useful for marketing roles. Working as an administrator in an office will have given you experience in meeting tight timelines. Your prize-winning art school submission evidences your creativity!

Whatever your previous experience is, there will most likely be aspects from which you can draw parallels to the requirements of the role you are applying for.

Remember, if you are applying for entry-level marketing roles, the hiring team should be expecting you to have little to no formal work experience within the industry.

Demonstrating that you are aware of what the role entails, and that you have already begun cultivating the skills needed for it will set you apart from a vast number of other candidates.

Voluntary Experience

Voluntary work experience in marketing will help you stand out. It will further demonstrate that you understand different marketing techniques and job requirements. Many charities will be grateful for assistance with their marketing.

If you do this, just make sure that you feel confident enough in your knowledge that you are not going to make serious mistakes or that you will be given a supervisor who can help guide you.

If you can’t find suitable voluntary experience you could try approaching local marketing agencies and seeing if they offer work experience placements.

Even a week of work will give you experience you can include on a resume and, perhaps more importantly, will help you create a network of other marketers.

Get A Resume Check From A Marketing Recruitment Specialist

Finally, if you are unsure that your resume is showcasing all of your transferrable skills and marketing knowledge in a way that is attractive to hiring managers, consider a resume review.

Many recruiters will offer you the opportunity to have your resume reviewed by them for free. Look for ones that specialize in recruiting for marketing roles.

You benefit from their years of experience working with candidates. They may even forward you for any appropriate roles they are recruiting for.

Nailing The Interviews

Remember, if you are applying for the right types of roles, no one is going to expect you to have all the answers during your interview. They will know that you are looking to break into the industry.

I have a lot of experience in hiring marketing interns and early-career colleagues. The candidates who have impressed me the most for these roles are those who have shown that they understand what it entails and can demonstrate a passion for marketing.

These roles have been designed to train new marketers, so the emphasis isn’t on their experience but on their ability to learn and their interest in doing so.

So when you get to your interviews, think about the following.

What Excites You About The Role?

Research each company that you are interviewing with and be ready to talk about why that role interests you.

For example, if you are applying to an agency, you can look at its website and social media accounts to identify some of the clients and industries it works with.

Perhaps its focus on charities appeals to you, or you feel that the opportunity to work with a broad range of companies will help grow your marketing skills quickly.

Take a look at some of the campaigns the agency has carried out or the work it has done to win awards. Speak to the team about specific examples and why you feel that is the sort of work you want to be involved with.

If you are applying to in-house roles, still take a look at their social media and websites. Sign up for their email newsletters.

This will give you an understanding of what sort of marketing they are doing. Perhaps you like the tone of voice they use with their audience or think their most recent email campaign was particularly effective.

Discussing these aspects shows you are interested in their company, but more importantly, that you understand the different marketing levers they are already using.

Where You Have Learned Marketing

Be ready to discuss where you have learned about marketing. This may be through formal education like a degree, or it might be that you have taken on your own personal studies.

Interviewers will be interested to know what you already understand about marketing theory but also that you are still trying to stay up to date. Remind yourself of the conferences you’ve attended, podcasts you’ve listened to, and articles you’ve read. This can demonstrate both a passion for marketing but also a strong grounding in its principles.

Perhaps your knowledge has come about through some side projects you’ve worked on at your previous jobs.

You may not have been the company’s full-time marketer, but you may have assisted in putting together an ad campaign or carrying out marketing surveys.

This is all relevant experience and knowledge that you should highlight at the interview to stand out from the crowd.

Show Your Continued Interest In Marketing

Another way to stand out as a candidate who is genuinely interested in the marketing industry is to talk about news, trends, and campaigns that you have recently seen.

For example, keeping up-to-date via publications like Search Engine Journal means you can talk about the latest advancements regarding AI in marketing – or you can discuss recent Google system updates and changes to social media platforms. All of this will show that you are embedding yourself in the industry and keeping abreast of important changes in it.

Have a look at some recent marketing campaigns that have stood out to you – both successful and not. Think about what they got right in terms of audience, messaging, and channels. Think about what you would recommend they change.

Also, note some companies that you think are leading the charge within the marketing channels you are looking to work with.

Or perhaps even research some of the competitors for the company you are applying to. You can have a look at what they are doing well or poorly at in regards to their marketing.

This will demonstrate that you are already thinking about how to critique and improve campaigns. It also shows that you understand the importance of competitor analysis and monitoring.

Get Advice From People Already In The Industry

A lot of what goes into landing a good job in marketing, especially if it is your first one, is who you know.

The marketing industry, especially among channel specialists, can be very tight-knit. This means that you should try to take full advantage of the communities and conferences available to you.

Ask people already doing the type of marketing you’re hoping to work in what they would be looking for when hiring a junior – what skills they are looking for and what sort of behaviors they would want to see demonstrated in interviews.

You might be able to arrange for a mentor through one of these communities. That way you are getting to know someone more senior than you who will be able to connect you with other marketers and potentially even provide a reference for you.

Have Examples

Finally, a great way to stand out from the crowd is to start doing the work that you want to end up doing.

By that, I mean create some draft Facebook adverts or sketch out some ideas for a digital PR campaign. You can talk about these at an interview, or if you share them more widely, it might even help you get an interview.

Sharing your ideas and asking for feedback on social media is a great way to learn. It also helps to get your name out there to potential employers.

If you are looking to specialize in something like SEO, digital PR, or content creation, start your own website or channel. Practice the skills you are learning, and you’ll be ready with some examples of what you’ve learned when you get to interviews.

It’s Not Just About Making Yourself Stand Out

In essence, it can feel overwhelming when trying to break into the marketing industry.

In reality, though, there are ways you can start to learn and practice skills way in advance of getting your first interview. Any voluntary experience you have can help to demonstrate your aptitude and interest in marketing.

Most critically, though, if this is a career that you see yourself in for a while, it is good to take some time to find the right first job.

Look for a company that is going to support you as you grow in confidence and give you the opportunities you need to become an expert marketer.

More resources: 

Featured Image: Paulo Bobita/Search Engine Journal 

Ask An SEO: How To Find The Right Long-tail Keywords For Articles via @sejournal, @rollerblader

This week’s Ask An SEO question comes from Carrazana in Cuba, who asks:

“How do you find the right, long-tail keywords for articles? I can not find the right keywords and long tail keywords for my post and articles. I use keywords everywhere.”

Great question, Carrazana! Lots of content professionals struggle with finding long tail keywords, and many worry about cross-over between posts, also known as keyword and topic cannibalization.

The way to find long tail keywords and prevent cannibalization is to change your mindset on needing keywords by article and incorporate non-traditional research tools. So, let’s solve this so it is no longer an obstacle for you.

I’m going to start by addressing cannibalization, then jump into using non-traditional keyword research methods like LinkedIn hashtags and strategies our agency uses to generate ideas for our clients.

One thing I’d like to emphasize is to not focus on keywords; focus on the topic, and providing the best possible user experience for the intent of the topic.

Cannibalization

Instead of thinking about the keywords that are needed, think about the topic that you’re writing for.

The same words and phrases could mean different things and have different intent based on the topic, even if they’re used in the same way. Not in the sense of a homonym or double entendre, but as in search intent.

The same phrase for the service should exist in multiple pages of content, including product or service pages for conversions, and in guides to help consumers learn more, decide where to purchase, or how to prepare. The difference here is the topic changes based on the intent.

On the conversion page, the phrase needs to reinforce that this is a page that the consumer can take action on. For a how-to guide, it is more informative and should help the consumer know how to do it themselves, prepare for the professional to come and visit, or learn how to hire the right person for the job.

Search engines are smart enough to know the intent of content and can show it as needed. This is why you want to have a clear intent when creating content.

If you sell apples, do not define what an apple is on your product or service page.

The person already knows; instead, define it on a blog post about “what an apple is.” The product or service page should be about the benefits of using the specific apple, like baking, eating it directly, or feeding it to specific animals as a treat.

Your blog posts can include definitions, guides, and comparisons of which apples are better for specific purposes and why, as well as other non-conversion-oriented content.

Both the product page and at least one guide will have “apples for horses,” but the intent is different.

One page clearly shows where you can buy an apple to feed a horse, while the other explains why that particular apple is better for horses, which may be its nutritional value or the way a horse’s tastebuds and body respond to the sugar or fiber content.

I’m making this up for the example; don’t take it as factual advice. You can deploy schema to let the search engines know when to show each page based on search intent.

Product and service schema goes on the pages where you want conversions, and article or blog posting schema can go on the guides and informative ones. The machine learning portions of the search engine will look at the associations around the text while other aspects read the schema to determine what the purpose of the page is.

Proper implementation and clear wording make the search engine’s job easy and reduce the chance of cannibalization. Now that you know how to prevent cannibalization, let’s go into finding long tail keyword topics.

Finding Long-Tail Keyword Phrases

Finding long-tail keyword phrases is simple when you step outside of the normal tool sets.  You have data points your competitors and third parties don’t have access to using customer data, and there are non-traditional places you can search.

Customer Support

Start by reading customer service and live chat transcripts. See if you can extract questions that mention specific products or services or by a category like blue t-shirts or red apples. With this information, you can see the words and language your customers are using, and how frequently.

These become long tail phrases for content on all forms of pages. You can also see the questions they have, reasons they return product, and recommendations customer support offers to guide them to the correct option to purchase.

These data points lead to sizing guides and comparison shopping content, articles about one fabric being better than another for a purpose like cocktail parties or running a marathon, and answer questions for the shopping and checkout process.

You may also find that these are questions being asked about your competitors like which of their models is similar to a specific product on your website.

You can create solutions on your site to bring in this type of traffic by answering their customers’ questions and optimizing your site for them via search.

LinkedIn, Pinterest, Instagram, And Other Hashtag Sites

Social media sites that power part of their search and algorithm with hashtags are a goldmine of topics.

Go to LinkedIn and click on a hashtag like #SEO or #business. You’ll see how many people subscribe to it, how often it is used, and engagement on new content published within the hashtag’s feed.

If the hashtag is being used regularly and has engagement, look at the posts that exist within it. By knowing which gets the most comments, activity, and other signals, you can use them as a basis for new content on your own website.

As a bonus, they can be shared on these social platforms and hopefully get social media engagement too.

Bonus tip: The most engaged may only be engaged because the person or company that shared has an active following.  Look for three that are similar in topic and see if two of the three have engagement to determine if it has the potential for a bit of virality on social media.

Forums And Q&A Sites

Next, use forums and question-and-answer sites. Take a Reddit forum and plug it into an SEO tool like Semrush, Ahrefs, or Moz to see the keywords and phrases they’re ranking for.

You may find a lot of long tail that could be relevant to your own product or service offerings.

Then look at the specific threads showing up for these phrases and see if there are new long-tail keyword phrases being used by the community. This gives you insight into their mindset – compare it with your own live chat and customer service data.

Q&A Keyword Tools

There are some great tools out there to find long-tail phrases, like AlsoAsked.com and AnswerThePublic.com.  When you type a keyword phrase in you can see the ideas these tools come up with for topics to write about and the keywords the tools feel are related to the main topic.

Use Autocomplete On YouTube And Search Engines

The last tip is to use auto-complete on search engines, including YouTube. Once on YouTube, type in a portion of a phrase or a keyword and you’ll see it begin to autofill potential matches.

When there’s one that is relevant for your audience, click it and then look at the titles and descriptions from each video.

Many creators use chapters, and these chapters are what the content creator found to be helpful and relevant to the phrase. Each can become topics and phrases for you as well. Next, watch each video, listen to the wording and phrases the YouTuber uses, and read the comments section below.

You’ll learn the questions that weren’t answered in the video, the jargon users use, and find more content ideas as well as gaps you can fill in to bring new information into the mix. This same strategy applies to TikTok, Instagram Reels, and other video content platforms.

There’s no shortage of ways to find long-tail keyword phrases; the only limit is your own creativity.

As a content writer and SEO professional, you have tons of it! I hope this post helps you find more to write about.

More resources: 

Featured Image: Paulo Bobita/Search Engine Journal

Ask An SEO: Should I Delete My GBP If I Am Selling My Product Nationwide?

This week’s Ask an SEO question is from Ursula, who asks:

Should a small business with a local office (more workshop than sales office) and a Google Business Profile listing delete the GBP listing if they want to focus on selling their product nationwide?

Great question, Ursula! I hear this question all the time at conferences and online, but it’s not a simple answer. Like everything with SEO, it depends.

If you were asking in person, I’d first ask what kind of business we’re talking about – it’s possible that they’re not eligible for a Google Business Profile (GBP) in the first place.

Which Businesses Are Eligible For A Google Business Profile?

Any time you have questions about Google Business Profiles, it’s best to check the guidelines to see if there’s an answer buried somewhere in there.

Google keeps an updated list of GBP guidelines in the Help Center that explain eligibility requirements and rules that businesses should follow.

Most people don’t realize that not every business qualifies for a Business Profile. According to the GBP Guidelines,

“To qualify for a Business Profile, a business must make in-person contact with customers during its stated hours.”

Obviously, there’s more to it than that, but this statement is the most important element of the eligibility section. If a business doesn’t do face-to-face business with customers during the stated business hours, it’s not eligible for a GBP.

Brick-and-mortar locations are clearly eligible, but service-based businesses like plumbers or electricians are also eligible. Doing face-to-face business with customers at the customers’ locations still counts. Barring a few specific exceptions, that’s the main qualification that businesses need to pass.

In this specific case, we don’t know what type of business Ursula was asking about, so let’s walk through the two options.

I’m leaning towards saying that the business isn’t even eligible for a GBP.

Since Ursula said “more workshop than sales office,” that leads me to infer that sales don’t really happen at this location. If that’s the case, then they’re not eligible and can’t have a GBP.

The guidelines list several examples of ineligible businesses, including “brands, organizations, artists, and other online-only businesses.”

On the other hand, if they do sell their products at this location but also sell online to the rest of the country (or even the world), then they’d be eligible for a single GBP at this workshop/sales location.

You can’t use a Regus or other coworking space – the location must be separate for your business, not a shared space. You need permanent signage for the business, and your staff needs to be present during posted hours of operation.

So What? Couldn’t You Set Up A GBP Anyway?

Pretty much every time someone finds out they aren’t allowed to have a Google Business Profile, they ask why they shouldn’t set one up anyway.

Actually, it’s a really bad idea.

First of all, Google stopped using postcard verification and now exclusively uses video verification. Part of that verification process will include proving that you meet the guidelines – so if you’re not eligible in the first place, it’s going to be incredibly difficult to get verified.

Over the last few years, Google has become more aggressive in enforcing the GBP Guidelines.

Anything that looks suspicious (and even some activities that are completely benign) can cause a suspension. So, even if you happen to have a profile that you’re not eligible to have, it’s likely that you’ll get suspended in the near future.

Once that happens, if you’re not eligible for a GBP, you won’t be able to get your profile reinstated.

Will A GBP Hinder Nationwide Visibility?

The second half of Ursula’s question is the most important bit. She asked if they should delete the Google Business Profile if they’re trying to concentrate on selling nationally.

As I walk through this part of the answer, I’m assuming that the business is eligible for a GBP (since if they aren’t eligible, this part of the answer won’t matter anyway).

Taking a bit of a step back, local SEO isn’t only Google Business Profiles, as most people assume. Google has multiple algorithms in play, and whenever a search query has local intent, the local algorithm will be used to display the search results.

The local algorithm displays localized search results in four areas:

• The Map Pack (or as it’s sometimes called, the “Local Pack”) – The local map with 3 search results either below the map or to the left, typically displayed above the organic results on the SERP.
• The Local Finder – The page you see if you click “more locations” under the Map Pack. It displays every search result in the area that matches the intent of the query (instead of only the top three).
• Google Maps – The results on Google Maps are powered by the local algorithm. While it looks like the same interface as the Local Finder, Google Maps typically has a narrower radius of results than the Local Finder since it’s more likely that the user will drive to the location.
• Organic search results – The results below the map pack are still localized and powered by the local algorithm.

Local SEO and traditional SEO aren’t mutually exclusive. The same business or website can optimize for both algorithms and achieve great visibility on both sides.

So what should Ursula do? Nothing, really!

If the business is eligible for a GBP but also sells products nationwide, the GBP won’t hinder its nationwide visibility.

But What About Showing Up In The Map Pack?

If we assume that the business is eligible for a GBP and I gave Ursula that answer, it’s pretty likely that either she or her boss will come back with a question next: “Well, how do we show up in the Map Pack in other cities?”

You can’t show up in a Map Pack if you don’t have a GBP – so keep that in mind. If the important queries that matter to your business have local intent and a Map Pack is displayed, you won’t be able to show in those Map Pack results. Period.

You’ll still be able to target the localized organic results below the Map Pack though, so concentrate your efforts there. Create awesome content that answers potential customers’ questions, but create multiple iterations for each big market you’re targeting.

Let’s say you sell blue widgets. You’d need a stellar blue widget page for the main menu of the site, and that’s likely going to be optimized around the city where the store is located. You’d then have several other uniquely written versions of the page, and each individual page would be optimized for a different target city.

With the right internal architecture and some solid SEO, you can get your site to show up in multiple cities, even though you don’t have a GBP in any of those cities.

TL;DR Summary

Having a Google Business Profile for your single location will not affect your ability to appear nationwide in search results – but realize that you’ll only appear in the Map Pack for the city where you’re located.

Also, always remember to check the GBP guidelines for any questions about eligibility or what you’re allowed to do with your profile

More resources: 

Featured Image: Paulo Bobita/Search Engine Journal

Moving From Niche Sites & Affiliate To Agency Owner via @sejournal, @rollerblader

This week’s Ask An SEO question comes from Mike in New York, who asks:

“I have been creating affiliate blogs and niche websites throughout my 10 year career. Had some great successes and setbacks to share. But now I feel tired of it with Google also specifically targeting more of these types of websites in their updates.

What other fields are there to explore in SEO, what else is working right now? How is client side SEO? How can a person like me who has worked on content websites throughout their career can make a switch? What does future hold for SEO? “

Great question, and one that actually led to me starting my agency. Here’s the background and then the answer to your question.

I had niche sites in music, weddings, clothing, architecture, etc.

They were all growing and doing well, but I got bored of the same topics in the same niches, and it became incredibly disheartening when unqualified affiliate managers took over programs, destroying parts of my income, or companies closed their programs because of low-value affiliates being approved in.

That’s when a few interesting things happened:

• A few of the advertisers on my sites (affiliates and sponsors) asked how I was driving traffic, so I shared with them how I optimized for search and then social later on.
• Next, I walked them through the email funnels and automations I created. The email automation backfired on me big time when 3 of my sites got hacked through a plugin, and 20 spam newsletter blasts went out simultaneously as they posted spam blog posts to my sites). Never connect your newsletter to automatically drop when a new blog post goes live.
• I met with two of the companies in person.

Both companies asked me if I could do the optimizations I do for myself for them. It was interesting because I was getting bored and missed the structure of a “real job,” which sounds weird because I’m not a 9 to 5 person.

After a few more conversations, it made sense. So I started letting my niche sites die and used them for training purposes as I brought on contractors and staff.

Now, probably 10 or 15 years later, my agency is still going, and each of the domains has expired (I chose not to sell them even though I got an offer when they were bigger).

Now onto the answer, there are four things to be aware of and prepare for.

The first is how agency work differs so you can mentally prepare.

Next is lining up why you’re more qualified than an experienced agency.

Third, you’ll want to outline the types of clients you can work on (can and want to are different) and projects you’re able to do.

Last is being ready for more instability and inconsistency than being a niche site owner.

Being Mentally Ready For SEO Consulting

When you leave building and monetizing your own websites for consulting, you leave as your own boss. You know what works and does not, and what needs to be included in content, for example.

But it is not your choice anymore, and that becomes frustrating.

You know that the Google Reviews update recommends listing multiple shopping options in order to provide a better user experience.

Still, the ad sales team or affiliate manager sold a sponsored post. Their agreement prevents you from adding the extra store. Then, they want to know why the review or list isn’t ranking.

Another obstacle is when they insist the content cannot have “real experience” or list certain or any “negatives” because the content is a sponsored post – and everyone needs to make the advertiser happy.

Google and social media guidelines do not matter in the ad and publisher affiliate manager world; it’s about the advertiser and getting more money from them. They are not SEO pros or social media specialists; they are sales and account managers.

Their job isn’t to know that their way of thinking and selling impacts the loss of traffic. They just need to close sales and negotiate higher commissions.

With ecommerce, you have to meet brand guidelines, which can include not being able to use direct and specific language.

Sometimes you cannot follow pixel lengths (character counts) for title tags because it goes “against brand,” and that same team will ask why the titles don’t show up in the search results.

Other times, you have to “stick to branding” instead of meeting customer intent. This will drive you crazy because the opportunities are right there, but branding almost always wins, even when it costs the company money. This is a cycle that runs on repeat.

As a niche site owner, you focus on UX and revenue, but branding usually takes center stage with a company.

The branding team is not a performance marketing team. It is guided by the general counsel and going for what is required for the trademark and appearance of the brand.

As a consultant, you will benefit from learning about branding and finding a way to balance the two. Corporate branding is different from niche site branding.

The general counsel also comes into play. When you run a niche site, you can take original photos, give real feedback, and share genuine opinions.

The general counsel of your client may decide that this is not allowed on an ecommerce store, service company, or within the publication.

A story could be about to break, and you have an opportunity to get massive backlinks and Google Discover traffic or beat the current articles ranking because none of them have original thoughts or experiences.

But the general counsel holds it up for review, and the opportunity passes you by. Or the counsel decides with branding that listing negatives is bad for the company or company image, even though it can build consumer confidence through transparency.

The lack of trust builders can negatively impact both SEO and conversion rates. It isn’t their job to know how to rank a website or convert a consumer – that is your job. You also need to work within the atmosphere they provide, as you are not part of the company.

You are no longer the boss, even though you own your agency. It is your client’s website and platform. You are an easy-to-fire version of an employee who relies on the decision-maker trusting your advice.

That means you cannot push back as heavily as an actual employee; you have to make more sacrifices while keeping things afloat.

That does not mean being dishonest or not sharing the downsides, but you do walk a fine line in every meeting.

It is frustrating not to be the boss or able to make the decisions, so prepare yourself mentally for the above and more. With that said, you will learn how to better select clients and who you work with as you establish yourself. My current client base is like living a dream.

It took me over a decade to learn how to detect red flags and when it is time to move on, but now that I did, I love working with all of them.

It is the same enjoyment I got from running my own sites, but I get the structure and deadlines I missed from the corporate world. Many of them have become friends of mine outside of work. Even when I part ways with them, many keep in touch, as we did become actual friends.

List Your Skills

Yes, literally create a list of what you are highly qualified to do and print it out. This comes in handy when pitching clients, and imposter syndrome kicks in. And it will!

Under each skill, list a few successes with each so you can mention it when talking to clients. Make sure you change them out as new ones happen.

Something you did five years ago is no longer relevant as an agency. You need new and consistent wins to stay in business.

Skills can include:

• Email and SMS acquisition.
• Monetization (CPC, CPM, CPL, CPV, download, sponsorships, affiliate, subscriptions, info products, etc…).
• SEO.
• Niche knowledge and the levels about which parts of the niche.
• Connections with other niche influencers and experts.
• Audience building (social media, readership, community forming, events planning, etc…).
• CRO or conversion rate optimization.
• Code and markup (HTML/CSS, Javascript, PHP, schema, python, etc…).
• Datafeed optimization.
• Syndication.
• PR, interviews, and media training.

Once your list is built, rate each skill on a scale of one to 10, with 10 being the highest. Think about which skills help other skills or teams so you can become a go-to resource for clients.

Now invest in yourself to get each marketable skill to at least a seven. I did this through necessity, like learning CSS (which I’m still not very good at) because I had to.

I also went to conferences where I could learn and discovered that many “gurus” and “keynotes” are not actual experts.

A few shows that changed my trajectory learning-wise are Pubcon, State of Search in Dallas, Zenith Duluth, and Barbados SEO. These, in particular, really changed how I see things. But I don’t use them to build business.

As an agency owner with niche experience, if you want to build clients, you go where the hiring managers are. If you are in the electronics space, go to electronics shows and inventors shows and pitch to speak.

That is where the marketers and founders are listening and looking for help. Do you work in housewares, food and recipes, etc.? The home shows are your perfect market to build clients.

The Types Of Clients You Can Work On And Projects You Can Do

Ecommerce SEO is very different from niche sites – the same with publishers and service-based companies. Then you get into non-profits, which is an entirely different ballgame.

Decide if you want to work on competing companies or all complementary to each other.

Now, determine how much time and effort each will take, and price yourself accordingly.

Don’t be afraid to map out hours on your calendar. This helps me keep track of what I need to be doing, in addition to my to-do list (which I literally write out and check off each week).

• News sites (wholesale, trade, organization, media).
• Niche sites (publishers, bloggers, podcasters, YouTubers, influencers, etc…).
• Ecommerce.
• Service providers.
• Lead gen.
• SEO audits.
• Retainer projects.
• Advisor roles.
• Hourly.
• Workshops.
• Public speaking.
• Event hosting.

Prepare For Instability

If you think Google updates or having a social media account closed is bad, wait until all clients leave in the same week. Things spiral faster than niche sites tanking.

It happens to almost everyone.

Clients are going to get pitched all the time, and you will lose some, even though you did nothing wrong.

Or you grow a company and brand, they make money and hire a new VP or Director, and that person brings in a new agency because they worked with them in the past.

You’ll also hear that the new agency can scale and work with larger companies. This may not be true, but it is what the founders hear from other founders when they attend networking events.

You lose when their peers put ideas in their heads.

Always put a little bit of money away, even $100 a month. It adds up and lets you keep going when things get bad.

This post is getting long; if you can’t tell, I’m passionate about it. So I’ll stop here. Give it a try if you have the ability and can take the risk both financially and mentally.

The worst that will happen is you fail and go back to building niche sites, take a full-time job, or do a hybrid. At least you won’t ever have to wonder what could have been.

More resources:

 Featured Image: ESB Basic/Shutterstock

Ask An SEO: What Are The Best Resources To Learn SEO And Who Are The Best People To Follow Online For Good Advice? via @sejournal, @HelenPollitt1

This week’s Ask An SEO question comes from Nicolò, who asks:

“What are the best resources to learn SEO and who are the best people to follow online for good advice?”

This is a great question that goes to the heart of what a lot of people struggle with when learning SEO. There is a lot of information online.

There are a lot of SEO “experts.”

Often, there is a lot of contradictory advice.

So, how do you sort the truth from the fiction – the opinionated from the experienced?

People To Follow

The issue in the SEO industry is that we are often left in the dark. Google and the other search engines offer us morsels of information, and we run wild with speculation.

Unfortunately, this can then become “fact.”

The rumor spreads. Pretty soon, you’ll hear it discussed in agency pitches and incorporated into brand strategies, all without it being properly questioned.

Finding the truth amid all of this noise can be tricky. Essentially, you are asking me, “Who and what can I trust?”

Really, the answer is to find SEO pros to learn from who are constantly testing their own assumptions.

I’m not going to list names here. I don’t want to risk putting you off following an SEO on social media purely because I haven’t included them in my list.

There are a lot of highly accomplished SEO pros who I don’t know.

Instead, I’ll suggest some ways of identifying those people who are digging into SEO and drawing conclusions from data.

Conferences And Publications

Start by attending SEO conferences and taking note of the speakers who are bringing something new to the table.

These are the people who are conducting experiments or backing up their claims with their own case studies.

Similarly, look for authors writing in reputable SEO publications – like Search Engine Journal – read their work and follow those constantly looking to question conventional wisdom and prove or disprove it with data.

Conference organizers and publication owners perform a certain level of due diligence, which means you are a little bit safer following the people they have chosen to showcase than following strangers on the internet.

Follow Who They Follow

A good next step to expand your list is to look at who the people you identified above follow.

If the same names pop up on the social media profiles of these conference speakers and article writers, you can be reassured that they are bringing useful insight to the platform.

Try to identify who they are discussing SEO with on social media. Snoop on those conversations and see who your trusted list of people to follow are also having informed discourse with.

It’s okay, too, if the SEO professionals you follow do not necessarily agree with what’s being said by the other people, as long as those other people are bringing rational, data-backed opinions. Sometimes, we learn best through hearing both sides of an argument!

Ask For Recommendations

It’s also perfectly acceptable to ask for recommendations of who to follow online like this Reddit user did.

To avoid getting back the same small list of famous SEO professionals each time, consider reaching out to some of your “trusted” SEO pros from the list above and ask them who they would recommend for specific areas of SEO.

For example, are you looking to learn more about local SEO or ecommerce SEO?

Ask for recommendations of who they would turn to if they had a question in that field.

Be Part Of The Discussion

SEO is constantly evolving, and no single SEO expert has all the answers. We learn from each other and from discussing ideas and opinions.

It’s never too early in your career to take part in those discussions.

Join In The Conversation

Look for conversations that are happening on SEO topics and join in the discussions. For example, @MordyOberstein’s #SEOChat over on X or the Google Search Central Help Community 

Try some of the Reddit subreddits about SEO, like r/TechSEO and r/bigseo. There will be a lot of discussions (I mean arguments, really) that will give you some quick insight into what practicing SEO pros make of particular ideas or approaches.

You can simply read through questions and replies, or you can take part. Give your own thoughts and ask for critiques and opinions. Engaging in discourse and learning from others can help you to sharpen your knowledge.

Start A Conversation

Perhaps, if you’re feeling brave, you can start your own conversations in these forums.

There is always the risk that you might be met with answers by people who haven’t really practiced SEO that much. The great/awful thing about the internet, however, is there are always people waiting in the wings to argue and say an opinion isn’t valid!

Ask a specific question and crowd-source the answer. Wait for the arguments to be presented and countered, then use it as an opportunity to learn how to validate others’ SEO opinions.

Conferences And Meet-ups

As already mentioned above, seeing who is speaking at events can give you an idea of some reputable people to follow, but let’s explore that a bit more.

Learn Something New

Something I recommend to SEO pros, both experienced and new, is to attend SEO talks that don’t interest them. That might seem counterintuitive, but it can actually be extremely eye-opening.

The chances are that the aspects of SEO you find exciting are the ones you will actively seek to learn more about.

If you are interested in the technical side of SEO, you will likely look for talks on cutting-edge experiments, advances in load speed and rendering, or case studies about complicated migrations.

But you possibly already know a lot about that as you are already interested in it. Every once in a while, set out to attend the talk you are least interested in.

If you are a digital PR at heart, attend a tech talk or two. If you are an in-house SEO, attend a talk about client management.

By doing this, you have a high chance of learning something completely new that will enhance or complement your existing skill set. For example, the in-house SEO will be able to apply skills discussed in the agency talk to their own stakeholder management issues.

Some good conferences to start with include BrightonSEO (Brighton, UK, and San Diego), WTSFest (Philadelphia, London, Berlin), MnSearch Summit.

Read more: The Best SEO Conferences For 2024-2025

Look Outside Of SEO

A good way to expand your knowledge of SEO is to not just attend SEO conferences. Go to events where a more holistic digital marketing approach is spoken about.

Or, if you are feeling really inclined, go to one that discusses adjacent disciplines like PPC and email marketing. This way, you may well learn more about the context of SEO in the digital landscape and how to better implement it within a complicated marketing system.

There are several specialist conferences that cover marketing subjects like paid media, social media and content marketing available, including ADWorld Experience, Hero Conf, and Content Marketing World.

There are also large multi-discipline conferences that cover a wide range of digital marketing topics, including Moz Con, State of Search, INBOUND, and the Growth Marketing Summit.

Go To Panels

A conference talk is, by design, very one-sided (heckling aside!). The speaker presents the material how they want to and goes into as much depth as they feel appropriate.

Due to this, you don’t have any opportunity to hear other peoples’ views on the subject or even their challenges to the assertions made.

Panels, however, are more collaborative and discussion-focused. Many events that have traditional workshop or presentation formats will also have the occasional panel or fireside chat.

These are your opportunities to hear the views of multiple SEO pros, perhaps even disagreements on a subject.

Listening to more than one view of a topic will help you discern what you agree or disagree with and ultimately form your own opinion. It is a good way of preventing yourself from just agreeing with whoever you have heard speak on the subject most recently.

Participate In Webinar Q&As

Webinar question and answer sessions are another way to hear multiple SEO pros give their opinions on a topic. They will also allow you to ask your own questions to the participants.

For example, the Good Signals “SEO Office Hours” webinar hosted by Michael Chidzey and Jo Juliana Turnbull is a weekly webinar that allows viewers to submit their questions in advance or ask questions during the event itself.

Then, a panel of SEO practitioners will discuss their thoughts on the questions.

Similarly, if you want to hear directly from the horse’s mouth, you can participate in Google’s “SEO Office Hours” asking your questions directly to Googlers from the Search Quality team.

Read more: Top 17 SEO Podcasts For 2024

Communities

Many communities have been set up to help with learning SEO. Some are region – or demographic-specific to help with more nuanced questions or support those traditionally less supported in the industry.

These communities are designed to facilitate a safe space to ask questions and get answers from others in the industry.

This sort of networking isn’t just useful for increasing your practical knowledge of SEO, they can also help with job opportunities. There are a lot available but here is a selection:

Location-specific Meetups include:

Create Your Own

If there isn’t a community that serves your specific need, or you’d prefer something smaller, consider creating your own.

It could start off as regular meet-ups at local cafés where you get to know other SEO pros in your area.

Or perhaps, an online call once a month where you can just bring questions to each other.

Maybe you have met some other SEO pros you feel you could learn from. You might be able to invite them to participate in a Slack or WhatsApp group.

Create A Forum

Another way to create a community that uses existing infrastructure and is, therefore, much easier to create is through Reddit or other forums.

You could set up a “subreddit” for a particular aspect of SEO and share it on other SEO subreddits. That way, you can encourage a much wider range of people to participate without you needing to know and invite them all personally.

Resources

To finish, let’s return to the question I discerned at the beginning: “Who and what can I trust?” There are already a lot of resources online about SEO, some less helpful than others!

Newsletters

Other than online blogs like Search Engine Journal, there are newsletters that can round up breaking industry news and case studies.

For example, Aleyda Solis’s “SEOFOMO Newsletter” sends a weekly summary of interesting articles and webinars from the SEO industry.

Nikki Halliwell’s “Tech SEO Tips newsletter” offers news and tips designed to help solidify your tech SEO knowledge.

Tom Critchlow’s “SEO MBA” newsletter focuses on the career and management side of SEO.

Women in Tech SEO also has a newsletter for everyone in the industry to learn SEO from, summarising interesting articles that have been recently released.

Training Courses

There are a lot of SEO training courses out there, paid and free.

Some that have been highly recommended to me in the past are the Hubspot Academy, Semrush Academy, BrightLocal Academy, Blue Array Academy, and the BrightonSEO short courses.

Sometimes, though, you may want to go more in-depth into new areas of SEO. Perhaps you don’t really know where your skills gaps lie. For this, I would strongly recommend looking at Aleyda Solis’s LearningSEO.io.

It is a free and highly comprehensive roadmap of SEO concepts. It runs from beginner to advanced, with reliable free resources accompanying each.

Summary

There is a lot of information about SEO online. It’s an ever-evolving subject and that means more content will be produced on it all the time.

With that amount of information available, it can be overwhelming to know who or what to trust.

Use the suggestions and resources above to start to curate your own list of trustworthy material and people to learn from. That way, you can keep expanding your knowledge in a safe and helpful way.

More resources: 

Featured Image: Paulo Bobita/Search Engine Journal

Ask An SEO: What To Analyze On Competitors Sites For SEO via @sejournal, @rollerblader

This week’s Ask an SEO question comes from Sanjay in Coimbatore, who asks:

“What are the things I need to analyze in our competitors site for SEO?”

Sanjay, thank you for asking this question. The most important thing to keep in mind when analyzing a competitor or multiple competitors’ SEO techniques is to never do something just because they are.

If you implement similar copy, design elements, internal links, schema, and get the same backlinks, there’s no reason for search engines to show your website.

Search engines don’t need two versions of the same page. What they may need more than yours is something better that gets searches to a solution faster or more easily.

If you’re adding things because competitors have them, it is in the search engine’s best interest to continue showing the current winners. If you’re emulating their success closely, then you’re effectively admitting they have the better resource.

Focus on what they are missing or what they’re doing that is irrelevant to the search intent, and always track their changes and your own.

One option is to create a spreadsheet or use a visualization tool that populates charts and graphs so you can track your findings. This will help save you time when you need to reference the “why” you’re making specific changes.

What We Analyze On Competitor Websites, And What We Don’t Bother With

Schema

Please keep in mind that schema is a way to tell a search engine what is on the page, but schema on its own may not help you rank higher.

Schema is a way to create rich results if your pages are already ranking. It is important to have, but not an end-all solution.

There are a ton of tools that make it easy to deploy. Two of my favorites are Schema App for WordPress websites, and I’ve fallen in love with seoClarity for ecommerce and service websites not based on WordPress. It has a browser extension that is free to use.

Using your favorite tracking tool (Semrush, Moz, Ahrefs, etc.), look to see which competitors have featured snippets. From there, analyze the schema libraries on their pages and note which types of rich results they have. Split it out by page type, too.

Here’s an example of page types:

• Blog posts.
• Product pages.
• Category pages.
• Landing pages.
• FAQs and information.

Now put a column next to it and add in the current schema libraries you find and include:

• Errors.
• Warnings.
• Fields not being used but could be helpful.

In the next column, add which results they’re populating a rich result for. Having schema on the page doesn’t mean a search engine will use it.

If you do this monthly, or as the specific search engine algorithms update, you can see which libraries are being used, who is winning, and what may be helpful (or not).

Now deploy what is relevant to your website, but remember: you should never put schema on a page if the feature is not there, i.e. don’t use breadcrumb schema if you don’t display breadcrumbs on the page.

Overusing schema will likely lead to problems. Pay attention when libraries are deprecated like “how to” and “FAQ.”

If other systems and platforms need it, keep it. But if nobody does, pull it. There’s more to the marketing ecosystem than SEO, and being reliant on one channel is always disastrous as that channel can disappear overnight.

Copy On The Page

If your competitors have detailed guides that rank for “blue widgets,” don’t start including copy and headers because everyone else has them. Instead, evaluate the following:

• What is missing that they haven’t answered yet but is topically relevant and important for the consumer on that specific page?
• Have they thrown in irrelevant headers and paragraphs that don’t make sense for the user to read?
• Is everything on the page easy to find within a quick scan, or are answers buried in paragraphs and at the bottom of the page?
• How is the text formatted, and can you do it better?

The job of a search engine is to provide the best possible answer and user experience to the person searching. Giant paragraphs and irrelevant text create a bad experience. You can create a better one by being concise, direct, and formatting differently.

If you’re comparing two things, does it make sense to add a table or chart of the features? What about sections for the two?

If the person is already searching for “blue widgets” and the phrase is about buying, repairing, or compatibility with “red whatsits,” they know what a blue widget is.

Do not add a section that defines a blue widget just because your competitors have that on their pages. Instead, move the comparisons and answers higher up by deleting fluffy content at the top.

Explaining what the person already knows wastes their time. You can always use an internal link off of jargon to a dedicated post if the person wants more information, and then they can return to the previous page. This doesn’t mean to avoid creating a “what is” post that defines the blue widget.

Create the “what is” post for people just entering the industry or who are about to buy their first one. It is still topically relevant to your website because you sell them, repair them, or provide guides to using them if you’re a publisher. But it doesn’t make sense for someone who already knows what they are.

By removing the irrelevant text and ensuring everything on the page is directly relevant to the title and H1 tag, you have now created a better experience than the competitors, and that may reward you with SEO traffic.

Backlinks

Backlinks are not as important as they used to be. Yes, they matter, but no, not all backlinks are the same.

Having the same exact link profile or type of links won’t give you an advantage; having quality links and some original ones will. This is where link builders and auditors normally go wrong.

It is still and has always been quality over quantity with links if your goal is long-term stability. Churn and burn sites can go quantity over quality, as well as AI-based content. These don’t survive.

Here’s what we look at after we pull backlink reports. Majestic SEO is my preference for the best database, but there are countless providers. Go with the one you can use most easily. Some of the tools above offer nice comparison charts, too.

• Which are missing from you – Look at the competitors with highly relevant and high-quality links like actual citations in industry publications. Also, check for organic features in niche blogs and websites. These are the ones where your customers are reading and visiting. Because it is your same topic and audience, it is somewhere you would want to be. That makes it a good link. Domain authority, authority scores, etc., are all tool-based metrics, and they don’t show quality or lack thereof. Ignore them.
• The links that no competitors have – Find websites and influential places like podcasts and webinars that feature original content that is on topic for your company. Begin building relationships with them and get featured. You could be a guest on the show, have a resource on your site they may source if they shared a data point and didn’t source it, etc. If you get this link and your competitors don’t have it, it may be an advantage. If everyone else has the links, it’s not a hard one to get and likely doesn’t matter as much. It may not harm you, but it won’t be as helpful either.
• Who is paying for links – Many times, companies and link building service providers pay for links. You’ll see the “authors” write about everything from health supplements to home decor, and there’s a mix of big brands and small companies to try and throw search engines off. Search engines are not as ignorant as we think about these links. They will catch up as the links get mapped, and these sites will pay the price. If you have a competitor paying for links, you can try reporting the links to Google, but it is unlikely this will do anything.

When building links, don’t worry about what your competitors have, but pay attention to where they’re being featured and why.

It can lead to content ideas you haven’t covered yet or topics you can create new pages for in a better way. Focus on where you can get high-quality features and work to get those links.

Robots.txt And Architecture

One thing I do use with competitors is their crawl and architecture plans. I look to see which folders and pages they prioritize, what they push for keywords and topics, and what is not important to them.

This can lead to taking over their big revenue generators and coming up with ideas for new PPC campaigns when the paid media teams are ready to test new markets.

You could discover new phrases and keywords not yet considered in your strategies, as well as better ways to structure your own site.

• Robots.txt – It shows their priorities with folders and site structure for crawling.
• Meta robots – It helps you understand which pages are meant for SEO and what they don’t actually care about.
• Sitemaps – If priority is set, you can see what they’re updated the most frequently or what their priorities are, and watch those pages climb, fall, or remain stagnant.
• Breadcrumbs – You’ll see the keywords they want to rank for, possibly the words their customers use, and how they structure their products, topics, or services.

There are a million other things you can look at.

As you evaluate your competitor’s SEO techniques, keep in mind that if you are focusing on them so you can do what is working for them, you’re forgetting to build something better and original.

Search engines only need one version of their site. If you create a better experience, which sometimes means less copy or a design that eliminates hero images, you may overpower them in the top spots.

I hope this helps, and great question!

More resources:

Featured Image: eamesBot/Shutterstock

How Do Keyword Optimizations Change After Helpful Content Update? via @sejournal, @rollerblader

Today’s Ask an SEO question comes from Ines, who asks:

“Can we go over how/if keyword optimization will change (after the Helpful Content update)?”

Great question, and one that gets asked a lot, especially when sites get penalized, remain stagnant, or lose positions.

Keyword optimization strategies should not change at all because SEO pros should never be optimizing for keywords.

If you want Google to know when to show and optimize your page, you have to optimize for a solution and the topic so that the person searching will benefit from the page they land on.

Yes, keywords make a page understandable for a search engine, and if it is the phrase and jargon your customers are using, it will be relatable.

Being relatable can increase conversions because you’re speaking your customer’s language. But don’t stress over the keyword.

If you’re going to focus on something, the best bet, if you want traffic and conversions, is to hone in on the intent of the searcher.

When you do this, the keyword begins to appear naturally throughout the page – and in ways an actual customer would be using it.

I’ll share an example and then expand on it while fine-tuning the “keyword-based” content.

If the keyword is “blue t-shirt,” do not do:

• Title Tag – The Best Blue T-Shirts from Blue T-shirt Store.
• H1 Tag – Blue T-Shirts From The Top Blue Tee Shirt Shop.
• Blurb – “We sell the most comfortable blue t-shirts available. Each blue t-shirt comes in crew neck, v-neck, and wrangler or baseball style with blue tee sleeves. Shop below to find the best selection of blue tee shirts in cotton, polyester, and blends.”

This is trying to optimize for a keyword phrase and keyword stuffing.

You also do not need variations of the phrase “blue t-shirt” as often because modern search engines have begun understanding the differences. They use the context and, likely, the structure of the page to understand what the product, service, or content on the page is.

It’s a hard habit to break – and I’m guilty of it – but one that is vital for success with the spam, core, and HCU signal checkers and algorithms.

One thing we do with our clients is have a stranger read the text.

If their facial expressions change, the test groups look confused because they’re repeating the same phrases over and over, or they pause and start to laugh; we have keyword-stuffed the content (i.e., optimized for the keyword) and need to rewrite the text.

Pro tip: You don’t have to spend tons of money on focus groups. I use coffee shops and cafes where there’s a regular influx of people coming in and out (so nobody knows what I’m asking after 10 minutes), and people are bored waiting for their coffees. I’m giving them something to do. At times, I’ll pay for their coffee as well.

Let’s look at another way to get the same message across that is more “SEO friendly” but with fewer keyword optimizations.

In this example, I’m thinking about the types of phrases that would answer a customer’s questions and incorporating them into the architecture and content so they know they’re in the right place if they visit.

It may look like:

• Title Tag – Comfy Blue T-shirts Available in Popular Styles.
• H1 – Blue T-shirts for Sports & Casual Wear.
• Blurb – “Are you looking for a graphic t-shirt that is perfect for school, or a wrangler with blue sleeves for baseball? You’re in luck. Here at ABC brand, we sell a huge selection of these tees in multiple fabrics and styles no matter what style you need.”

This type of copy isn’t perfect, but it speaks to the reader and lets them know you may have a solution for their “blue t-shirt” needs. But like I said, we can take this multiple steps further.

I don’t know if this is accurate or not, but from my experience, I have seen the relevance of a header tag pass through to the copy below. So if the H1 tag is “Blue T-shirt,” don’t stuff that in below.

Describe the blue t-shirt, its purpose, and uses instead of keyword stuffing. Modern search engines likely know how to connect the two. So, let’s go deeper and create a more topically relevant copy experience.

Pro-tip: Talk to your customer support and warehouse team and look for the reasons the blue t-shirts get returned. Adding hints as to which to buy can reduce returns, time wasted with customer support about sizing, etc. This reduces overhead, labor costs, and wait times for actual customer problems.

Issues you may discover in our fake scenario may include:

• Faded during the fifth wash.
• Didn’t fit or was too tight.
• Ripped after wearing.
• The colors didn’t match the photos.
• Arrives after the needed date (think print on demand for parties).

Take the customer support and warehouse feedback and place it in a keyword cloud, or try using AI or a custom GPT to create a keyword cloud of the most common three to six-word phrases.

This gives you a way to meet customer needs and potentially include longtail phrases with topical relevance throughout the category and product pages.

Once you have these, think about where these answers can be included on the page:

• A few additional words in the product description or category.
• FAQs on the product or collection/category page.
• The blurb at the top of the page, or if needed, below the product grid.
• It can also be included in your live chat scripts, although that won’t help with SEO.

You can always try adding content to a column in the products as well as your site search box. However, site search won’t help with SEO, so I’ll save that for a different column if someone asks. How does this relate to SEO?

Modern search engines try to show the most relevant experience, and if someone is looking for a product that ships fast, has positive reviews, doesn’t fade, and can stand up to summer camp dirt and grime, having this information on your page lets them know you have a solution to the searches needs.

But don’t go wild!

Here’s what the page may look like now:

• Title – Fade-free Blue T-shirts in Multiple Styles & Materials.
• H1 – Blue T-shirts That Last.
• Blurb – “From baseball to casual wear, and cotton to mixed blends, when you shop ABC brand, you’ll discover a selection of fade-resistant blue t-shirts that are machine washable and in sizes from XS to XXXL. 2-day shipping available. Buy a size up; they’re tight in the chest.”

Now add in FAQs, but make sure they only apply to the blue category of t-shirts. If they apply to red, white, green, or purple, then they should go in the main t-shirt category, as blue FAQs should be specific to blue.

Here’s an example of an FAQ that belongs on the category page and one example that should not go on the page.

One that can go on the page:

What does the blue look like after five washes?

Although our blue tones are made from X, Y, or Z dyes which are fade-resistant, fading happens, especially in warm or hot water. Here’s a color chart featuring Royal, Baby, and Navy after five, 10, and 30 washes.

One that should not go on the page:

The blue isn’t like the color in the photo, what can I do?

If the color doesn’t match the image on the page, you’re covered by our return policy which you can find here.

The second FAQ does not go on the page because it applies to any and all colors. It is about the return policy and is not specific to a blue T-shirt. It belongs on a general store FAQ page.

An alternative to the FAQ is to include you have a money-back guarantee near the CTA on the product pages and link to the policy from there. It’s a trust builder, not a piece of unique copy.

Focusing and optimizing for keywords is how you get penalized. Focusing on providing a good user experience and the topic of the queries is how you get rankings.

• Look at the keyword groups.
• Match the intent to the page type, like a collection, product, blog post, or comparison.
• Write content that answers users’ questions.
• Match the images to consumers’ needs.
• Include bonus tips that help make a positive shopping experience, like sizing and care instructions.
• Don’t keyword stuff.

I hope this helps answer your questions about keyword optimizations and the helpful content update. Thank you for being a subscriber.

More resources:

Featured Image: BestForBest/Shutterstock