New Microsoft Tool Aims To Help You Maximize Ad Earnings via @sejournal, @MattGSouthern

Microsoft Advertising has announced the launch of Monetize Insights, a new analytics dashboard aimed at helping publishers monitor and optimize their advertising revenue streams more efficiently.

The dashboard is now available globally within Microsoft’s supply-side platform, Monetize.

Monetize Insights Features

Monetize Insights provides publishers with visual graphs and comparison charts for a quick, holistic view of their performance.

The dashboard allows you to filter data and drill down into specifics around revenue drivers, inventory metrics, and significant changes over time. This lets you quickly identify issues, trends, and opportunities to maximize yield.

“User-friendly data analytics can help publishers identify issues sooner, diagnose issues faster, and ensure revenue is not left on the table,” said Christopher Walmsley, Senior Product Manager at Microsoft. “With Monetize Insights, publishers can easily monitor key monetization metrics and efficiently dive into the details of revenue drivers.”

Two key features of the new dashboard are the Total Revenue and Bid Rejection tabs. The Total Revenue tab simplifies business performance tracking across channels, buyers, and brands. You can view trends in revenue, impressions, ad requests, fill rates, and more.

The Bid Rejection tabs provide transparency into blocks impacting revenue, such as ad quality settings, price floors, and demand issues. This helps you understand the monetary effect of your inventory settings and potentially adjust to unblock significant revenue.

Monetize Insights Benefits

Microsoft designed Monetize Insights to streamline publishers’ workflows. The guided navigation and configurable metrics aim to save you time configuring dashboards or running manual reporting.

The analytics dashboard is now live for all Monetize platform users globally.

Publishers interested in leveraging the new tool can sign into their Monetize accounts and activate Monetize Insights.

How This Can Help You

As a publisher, having clear visibility into your advertising performance data is essential for making smart optimization decisions.

With the launch of Monetize Insights, Microsoft Advertising is aiming to provide you with an efficient analytics hub to monitor and understand what’s driving your revenue.

If you’re looking to identify issues faster, reveal opportunities, and save time analyzing granular reports, this new dashboard may be worth exploring.


Featured Image: Tada Images/Shutterstock

39 Emotions Digital Marketers Can Use In Advertising via @sejournal, @gregjarboe

In a previous article, How To Make A Video Go Viral, I mentioned research that shows videos that evoked the emotion of hilarity, inspiration, astonishment, and exhilaration tended to be shared the most. People shared videos that elicited “high-arousal” or intense emotions twice as much as ones that elicited “low-arousal” or moderate emotions.”

For the past few months, I’ve been searching for a new way to categorize emotions and I stumbled across a post on LinkedIn that said, “Here it is! The DAIVID Field Guide to Emotions in Advertising with each of the DAIVID 39 emotions.”

The LinkedIn post said,

“As every good creative knows, make people feel something and it will have an effect on brand and sales.”

So, I downloaded their field guide and read all 56 pages in one sitting – like a whodunit. It even opens with a killer quotation by Jonathan Haidt,

“The rational mind thinks it’s the Oval Office when actually it’s the press office.”

The field guide draws from research conducted at the University of California, Berkeley; Stanford University; and the Ehrenberg-Bass Institute for Marketing Science at the University of South Australia.

The field guide categorizes 39 emotions into 6 “emotional cohorts”  and acknowledges,

“Emotions in advertising are nothing new. Intuitively, gifted storytellers have taken us through lows and highs to make us feel good and well disposed towards brands through the years.”

It explains, “What we have lacked up to this point though, is a clear codification. Whether something is ’emotional’ or not has often been decided subjectively and with the poor emotional lexicon that we humans have.”

And it concludes, “That’s why we have the DAIVID 39, which gives us a common language to communicate this through the advertising process and brief with feeling.”

So, here is the all-important language that digital marketers can use to define and, therefore, replicate advertising success through emotion.

39 Emotions Digital Marketer’s Can Use In Advertising

Empathy

According to the DAIVID Field Guide to Emotions in Advertising, there are 11 emotions in the Empathy cohort that digital marketers can put on their palette when creating a campaign:

  • Admiration: A feeling of profound respect or approval.
  • Calmness: To be free from agitation, excitement, or disturbance.
  • Empathetic pain: A specific variant of empathy that involves recognizing and understanding another person’s pain.
  • Gratitude: an expression of grateful thanks and appreciation for benefits received.
  • Hope: An audacious desire accompanied by the expectation of, or belief in, fulfilling it.
  • Pride: Complex with definitions such as self-esteem and satisfaction in oneself, pleasure that comes from an association, relationship, or achievement, or a feeling of solidarity.
  • Relief: The removal or alleviation of something oppressive, painful, or distressing.
  • Sadness: An expression of grief or unhappiness.
  • Satisfaction: The fulfillment of a strongly desired need or want.
  • Trust: The extent to which a person or thing is accurate, honest, safe, and dependable.
  • Warmth: The quality or state of being warm in feeling.

The field guide includes a link to a video, “seen in the wild,” for each emotion. And that will certainly help if digital marketers are unclear about the definition of an emotion.

But I looked for videos that I’d seen, which I could use to illustrate the creative effectiveness of “Empathy.” And I didn’t need binoculars.

In Google Analytics 4 Should Trigger Reorganizations & Agency Reviews, near the end of the article, I said digital marketers could use YouTube’s Director Mix to create customized videos at scale, swapping out different elements to tailor content to specific audiences.

As an example, I mentioned that Mondelēz India had designed its Not Just a Cadbury Ad Campaign Video employing YouTube Pin Code Targeting, YouTube Director’s Mix, and Google Maps API.

This enabled the brand to produce thousands of customized AI-generated ads for 270 pin codes across 8 cities. This hyper-localized campaign helped 1,800 local retailers grab business during Diwali in a global pandemic.

The campaign delivered incredible business results, including doubling the sales for the retailers featured in the ads and over 32% more business growth than they’d forecast.

What I didn’t mention back then was the name of Mondelēz International’s strategy: “Empathy at scale.”

So, “Empathy” made people feel something, which influenced branding and sales.

Approach

According to the field guide, there are 11 emotions in the Approach cohort:

  • Adoration: A state of deep love and respect.
  • Aesthetic appreciation: The enjoyment of something because of its beauty or some other factor associated with aesthetic preference.
  • Amusement: Something pleasantly entertaining or diverting.
  • Entrancement: The feeling of being carried away with delight, wonder, or rapture.
  • Craving: An intense, urgent, or abnormal desire or longing.
  • Inspiration: The state or power of moving the intellect or emotions.
  • Interest: A feeling that accompanies special attention to a person or thing. It engages attention and stimulates further observation.
  • Joy: To experience intense pleasure or delight evoked by well-being, good fortune, or by the prospect of owning what one desires.
  • Knowledge: The condition of knowing something gained through experience.
  • Nostalgia: A sentimental longing or wistful affection for some past period or irrecoverable condition.
  • Romance: A feeling of excitement and mystery associated with love.

Yes, there’s a link to a video, “seen in the wild,” for each of these emotions.

However, I didn’t need a spotting scope to find examples of different approaches that have generated measurable outcomes. Let me highlight a recent one.

In 10 YouTube Marketing Strategies & Tips (With Examples), I included an example of inspiring video content of the UAE’s tourist experiences, cultural events, and enjoyable adventures.

It was created for the second season of the World’s Coolest Winter campaign and entitled A Winter Through My Eyes.

The short documentary film asks, “Can a country be truly enjoyed by someone who cannot see?” It tells the story of Clara, an 11-year-old Lebanese girl who has been visually impaired since birth.

Now, this award-winning video got 8.9 million views, which is remarkable – because the World’s Coolest Winter is primarily a domestic tourism campaign, and the UAE has a population of about 10 million, which is equivalent to the population of Michigan.

But it’s worth noting that the campaign helped to:

  • Increase hotel revenues in the UAE to AED1.5 billion, a 50% upsurge over the previous year.
  • Boost the number of domestic tourists to 1.3 million, a 36% jump over the campaign’s first season.
  • Raise hotel occupancy rates to 73% in 2022, a 7% gain over 66% in 2021.

So, this “Approach” not only made people feel something, but it also influenced branding and sales.

Positive Adrenaline

According to the field guide, there are four emotions in the Positive Adrenaline cohort:

  • Awe: Variously combines dread, veneration, and wonder that authority, the sacred, or sublime inspires.
  • Excitement: A feeling of great enthusiasm, eagerness, or thrill.
  • Sexual Desire: A physical attraction and desire for physical intimacy.
  • Surprise: The response to an unexpected or astonishing event.

I haven’t written about the following case study before, but I’ve used it in the class I teach on “Engaging Audiences Through Content” at the New Media Academy in Dubai. It consists of two videos.

The first is entitled, See you at Dubai Expo | Emirates and now has 5.3 million views and 87,800 engagements.

The second video is entitled We did it again | Emirates. This video takes a behind-the-scenes look at how Emirates took its A380 for a spin around the Burj Khalifa for the making of its new advertisement.

This video now has 13.9 million views and 211,000 engagements.

So, these videos made people feel something. But did they also influence branding and sales?

Well, Expo Dubai, the first event of its size and scale held since the start of the global pandemic, recorded over 24 million visits and was hailed as a tremendous success.

A couple of months after its videos went viral, Emirates Group announced that revenue increased by 86% over the previous year, with strong customer demand as worldwide travel restrictions eased.

Correlation or causation? You be the judge.

Negative Adrenaline, Primal Urges, And Rejection

Now, you may not want to put the last 13 emotions on your palette when creating a campaign, but you should be able to identify them if you see them in the wild:

  • Fear: An unpleasant, often strong emotion caused by anticipation or awareness of danger.
  • Horror: A painful and intense dread, fear, or repugnance.
  • Anger: A strong feeling of displeasure and usually of antagonism.
  • Awkwardness: A feeling of discomfort or being out of place in response to a situation.
  • Disgust: A strong feeling of dislike aroused by something highly distasteful.
  • Embarrassment: A feeling of shame, self-consciousness, or awkwardness.
  • Guilt: A feeling of deserving blame for offenses committed by yourself or others.
  • Shame: An uncomfortable feeling of guilt because of your own or someone else’s immoral behavior.
  • Anxiety: An apprehensive uneasiness over an impending or anticipated harm.
  • Boredom: Being weary and restless through lack of interest.
  • Confusion: Uncertainty about what is happening, intended, or required.
  • Contempt: Despising someone or something.
  • Distrust: To doubt the honesty or reliability of a person or thing.

Yes, I know that Halloween has just been held again, and some people enjoy watching horror movies.

But you should think twice before using any of the negative emotions in these last three emotional cohorts.

Why? There are three key reasons:

  • The field guide says, “Generally, it’s advisable for … brands to leave us with a positive emotion.”
  • According to a recent article in Think with Google, 7 in 10 people say they try to be optimistic despite the latest political, ecological, and economic news.
  • As Yoda says, “Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.”

So, there you have it: A digital marketer’s palette of 39 emotions to use – or avoid using – in advertising.

Disclaimer: All statistics not linked are from a gated Tubular Labs report.

More resources: 


Featured Image: Roman Samborskyi/Shutterstock

Customer Generation: Experts Reveal Paid Media Strategies For SaaS Success via @sejournal, @hethr_campbell

Growing your customer base without draining your budget can be tough, especially in today’s dynamic market.

With constant search engine updates and ever-evolving user behaviors, how do you drive revenue for your business while keeping your customer acquisition costs low?

How do you know where to focus your ad spend for maximum ROI?

If you’re looking for a game-changing solution, join us on December 6 as we reveal a proven formula to help you supercharge your strategy. 

In this webinar, we’re cracking the code to customer acquisition and walking you through a unique methodology that has driven low-cost growth for hundreds of SaaS brands – from startups to publicly traded companies. 

Sign up and discover actionable ways to grow your pipeline and revenue (all backed by real data from over $150 million in SaaS ad spend per year!)

Here’s a sneak peek at what you’ll take away from this live presentation:

  • The Power of First-Party Data: Learn how and why leveraging first-party data rather than third-party data is the key to campaign success.
  • Financial Modeling with LTV:CAC: Discover how to analyze channel performance through use of the Customer Lifetime Value to Customer Acquisition Cost (LTV:CAC) ratio for better budget allocation that your CFO will love.
  • Getting Personal with Your Pipeline: Develop laser-focused psychological marketing tactics and use gift-giving to boldly identify and emotionally resonate with your precise target personas at your ideal accounts.

With Garrett Mehrguth, Co-Founder and Chief Executive Officer of Directive, we’ll dive into key insights on Customer Generation, the proven methodology that makes sure you never miss your growth goals again.

Get ready to unlock the secrets to SaaS success and arm yourself with the strategies you need to boost your customer base and revenue.

Attend live, and you’ll even get the chance to chat with your industry peers and ask Garrett your most burning questions.

Register now and access the expert tips to guide you through 2024 and beyond. Don’t miss out!

Microsoft’s AI Ad Plans Revealed Through New App Deal via @sejournal, @MattGSouthern

Microsoft Advertising has announced a new partnership with Baidu Global, the international division of Chinese tech company Baidu.

The partnership will enable Microsoft to bring sponsored content recommendations powered by artificial intelligence (AI) to Baidu’s mobile keyboard app, Baidu Global Keyboard.

This is accomplished by integrating Microsoft’s Chat Ads API into the Chat AI feature of Baidu Global Keyboard, allowing advertisers on Microsoft’s platform to reach keyboard app users.

Keyboard App Offers Valuable New Channel for Brands

According to Microsoft, integration with Baidu Global Keyboard allows brands and advertisers to engage younger demographics, mainly Gen Z users.

Additionally, because Baidu Global Keyboard customizes features based on the app environment a user is in, brands can reach users with relevant ads across multiple platforms. This context can drive increased purchase intent and conversion rates.

AI Could Enable More Personalized Experiences

Microsoft hinted at the potential for richer ad personalization and relevance for desired audiences.

While not confirmed, the AI powering the ad recommendations may look at full context, like message content, user interests, location, and time of day.

This could allow for ads tailored to a user’s needs. For example, the AI might detect a user messaging about dining spots and serve a relevant restaurant ad.

However, the specifics of the AI capabilities and contextual factors it can leverage still need to be confirmed. If the integration enables real-time ad adjustment based on usage context, personalized ad delivery would be an advancement.

Launch Planned For Early 2024 In Key Markets

Microsoft expects the integration to roll out later this year, with an official launch in early 2024. The partnership will launch in the U.S., Canada, the U.K., and Australia.

For advertisers, Microsoft noted that they can take advantage of the opportunity by ensuring their Microsoft Advertising campaigns are set up to target the entire network and have positive mobile bid adjustments in place.

Microsoft Looks To AI to Transform Advertising

In its announcement, Microsoft positioned the deal as part of its broader vision for AI in advertising.

The Baidu Global Keyboard integration is the latest move to bring more engaging, personalized AI-powered ad experiences to new platforms and audiences.

The company plans to evolve conversational ad products based on advertiser feedback.

Google’s Plan For Ad Targeting Without Third-Party Cookies via @sejournal, @MattGSouthern

As internet browsers phase out third-party cookies, online advertisers seek new ways to target ads to customers without relying on current tracking methods.

Transitioning To “Era Of Prediction”

Google laid out its vision for a cookie-less future during a recent question-and-answer video from Radhika Mani, Google Display Ads’ Senior Product Manager.

The video comes as Google plans to phase out third-party cookies in Chrome. Cookies have enabled advertisers to track users across websites to serve targeted ads but raise privacy concerns.

According to Google’s research, 89% of internet users would trust brands more if they invest in privacy-safe technologies.

“In a future without third-party cookies, marketers will need to adopt more durable audience strategies,” said Mani.

She pointed to enhanced use of first-party data and integration with new privacy-preserving tools like the Privacy Sandbox‘s Protected Audience API.

The API introduces techniques like minimum thresholds for ad targeting and shorter duration for user data storage to limit constant tracking. Google says its ad platforms will integrate the API to maintain audience targeting while meeting strengthened privacy standards.

New First-Party Data Options

According to Mani, advertisers will still build audience lists like today. However, enhanced AI is expected to help fill gaps left by less expansive tracking—solutions like Smart Bidding and Optimized Targeting aim to boost ad relevance using internal algorithms.

Mani cited that optimized targeting increased conversions by 50% for some Google Display customers. Upgrading campaigns to Performance

Google is also expanding first-party data capabilities like Customer Match to allow personalized ad targeting based on advertisers’ customer data.

New options like PAIR allow this first-party data to be used on external publishing sites.

Google encourages advertisers to adopt these AI tools and first-party data capabilities to prepare for the cookie phase-out.

More Context On Privacy Concerns

The move from third-party cookies comes amid growing consumer calls for stronger data privacy protections.

Tech companies have faced increased scrutiny over handling user data, with practices like highly targeted behavioral advertising raising ethical questions.

Phasing out third-party cookies aims to curb the constant tracking of individuals across the internet.

Advertisers have mixed opinions regarding the end of third-party cookie targeting.

On one hand, it could impact digital ad revenues. On the other hand, alternative targeting and measurement approaches may fill the void.

In Summary

Though targeting precision may decrease after phasing out third-party cookies, advancements in first-party data use and AI optimization offer alternatives.

For online marketers, investing now in automated and consent-based solutions is key to navigating the evolving advertising landscape.


Featured Image: Crystal Eye Studio/Shutterstock

Agile Budgeting: What It Is, Why It’s Impactful, And How To Make It Work For You As A Marketer via @sejournal, @adsliaison

You might have heard “agile budgeting” referenced during the keynotes at Google Marketing Live this year.

I had several people ask me about what it means – and some were skeptical when I explained a bit about it.

Is this just another buzzy term, or is there real value to it? Let’s dig in.

You may already be familiar with the concept of Agile in project management to prioritize project speed and enable the flexibility needed to quickly adapt to change.

Similarly, the goal of agile budgeting is to allow you to respond quickly to shifts in demand and prioritize spend in the areas of greatest opportunity.

Think:

  • Proactive rather than reactive.
  • Real-time rather than retrospective.
  • Unified rather than siloed.

I know, I know…hasn’t one of the great benefits of digital marketing always been about agility and the ability to quickly shift budgets, test, and iterate?

Yes, but the reality has also been that channels have typically been managed in silos, and budgets have often been planned over fixed time periods.

And, of course, there are AI advancements now enabling much faster responses to market shifts. This is causing many marketers to rethink what agility really looks like.

When you’re budget agile, you can respond much faster to market and business dynamics versus being constrained by fixed budgeting that’s based on a strict timeline, specific channel silos, and other constraints.

That’s a fundamental shift for many businesses and agencies – particularly for teams and individuals accustomed to working and budgeting by channel.

As with any new approach, agile budgeting requires re-thinking, re-organizing, and re-prioritizing.

Specifically, it requires tight coordination across marketing, sales, and operations – with marketing and finance, in particular, working closely together.

OK, But Is It Worth It?

Changing how your business plans, allocates, and optimizes digital budgets may sound daunting (small organizations are often at an advantage here!). Still, research shows that companies don’t have to make dramatic changes to become more budget-agile.

You can probably think of a few ways you can fairly easily tweak and improve certain behaviors in how you, your teams, and your agency work.

In fact, you may already be starting to practice agile budgeting even if you don’t have a formal process yet.

Agile budgeting is the concept behind AI-powered cross-channel campaigns such as Performance Max.

Instead of allocating a certain amount to each specific channel, your budget is applied dynamically wherever there is demonstrated customer demand.

The goal is to find incremental conversions or conversion value at your target regardless of channel.

To gauge how many marketers are considered budget agile and to better understand the factors in doing agile budgeting successfully, last year, Google partnered with Kantar to survey more than 2,400 marketers around the world.

In the study, marketers who adjust budgets across digital channels on a weekly or more frequent basis are considered behaviorally budget agile.

(You can see why close cross-functional coordination is important!)

Nearly a quarter of those surveyed met that standard.*

Some Quick Findings From The Survey

  • 31% of budget agile marketers engage in formal marketing planning to align on strategy and digital media budget allocations every month, versus 18% of non-agile marketers.
  • For 59% of budget agile marketers, digital budget changes of 20% or more take a week or longer for approval.
  • 31% of budget agile marketers say it’s “very easy” to get additional budget to start new tests that weren’t included in the initial media budget, compared to just 9% of non-agile marketers.
  • 48% of budget agile marketers state that their marketing performance exceeded internal expectations and marketing KPIs, compared to 33% of marketers who are not budget agile.
  • Budget agile marketers are twice as likely to call their marketing across channels “very tightly integrated.”
  • 42% of budget agile marketers say their agency partners greatly influence adjustments they make after initial budget planning, compared to only 31% of non-agile marketers.

Key Takeaways To Become More Budget Agile

AI advancements are opening up all types of new digital marketing opportunities, including multichannel campaigns, and with that, we see many organizations and agencies reevaluating their approaches to maximize ROI.

Here are the areas of focus identified from the survey that can set marketers on the path to greater agility:

Flexible, Frequent Planning

Agile budgeting doesn’t mean you throw your planning process out. It means you plan and prepare for change, providing space to adapt and shift as conditions change.

And it likely means increasing the frequency with which you revisit and adjust your plans.

Common Goals & Measurement

Align on the marketing goals that make sense for the business, such as sales revenue, profit margins, lifetime value, etc.

Then, implement consistent measurement and metrics across marketing and cross-functional teams to be able to assess and adjust together.

More Collaboration Across Teams

Being budget agile also doesn’t mean you need to move away from having in-house or agency teams and individuals focused on specific channels.

But breaking down organizational barriers to ensure those teams and individuals are collaborating, meeting, and sharing more regularly together is key. This takes commitment and effort but can start paying off quickly.

Strong Finance Partnership

Establishing trust, understanding, and close partnership with your CFO and finance teams is also key to being able to move toward budget agility.

Operational Alignment

As you can see from the data above – if not from your own experience – a big stumbling block to being budget agile is getting timely budget allocation or reallocation approvals.

Nearly 60% of budget agile marketers said digital budget changes of 20% or more take a week or longer for approval.

Getting a sizable budget approval in less than a week may sound Herculean, but consider if your competitors are among the 40% that can do so and seize on new opportunities to drive incremental value or experiment faster.

Experimentation Baked In

As digital marketers, we’re accustomed to running tests and experiments on an ongoing, regular basis.

But there’s nothing more frustrating than wanting to launch a new test or scale a promising one and running up against fixed budget constraints.

Nearly one-third of budget agile marketers said it’s “very easy” to get incremental budget to kick off new tests, versus less than 10% of non-agile marketers.

Again, this points to the value of aligning across the organization on goals, measurement, and an operational framework that will allow you to move faster.

Bringing flexible planning and budgeting processes into your digital advertising efforts will allow you to laser focus on driving growth by allowing you to readjust your forecasts and invest where opportunities crop up with greater speed and coordination.

The payoff can be worth the effort to get there.

More resources:


Featured Image: fizkes/Shutterstock

*Google/Kantar, Budget Agility and Channel Desiloing research, AU, BR, CA, DE, IN, JP, U.K., U.S., advertiser: digital display n=1,747, social media n=1,936, search n=1,513, online video n=1,538, mobile-only formats (e.g., in-app advertising) n=907, streaming/connected TV n=230, other digital n=2,093, March 2022–June 2022.