5 Key Enterprise SEO And AI Trends For 2024

SEO has undergone many transitions and disruptions in a short time.

Enterprise SEO has been at the center of some fundamental transformations over the past year.

Adapting to the ever-changing needs and demands of consumers, integrating AI into search engines, and the influx of new generative AI SEO and content tools have forced organizations to adapt and evolve their marketing strategies.

In this article, I will delve deeper into five key enterprise SEO trends for 2024 with tips to help you keep pace with change and prepare for future success accordingly.

What Is Enterprise SEO?

Enterprise SEO is typically associated with implementing SEO strategies within large-scale organizations.

It predominantly applies to sizable brands with multiple departments and complex infrastructures. This can include large – and multiple – websites that offer a diverse array of products and services.

One of the key differences between standard SEO and enterprise SEO is the need for the workflow management of stakeholders, strategic planning, and ensuring strategies align with an organization’s broader – and, in many cases, multiple – objectives.

How Enterprise SEO Has Changed

In 2024, enterprise SEO trends will be shaped by technological advancements, changing user behaviors, and the evolving search landscape.

It’s no secret that the way search engines utilize generative AI to create new user experiences is changing how enterprises look at, and understand, what is happening in the search engine results pages (SERPs).

This includes shifting from pure keyword research leveraging data-led insights to understanding conversational intent that triggers search results.

Whether you are searching via traditional results or in Google SGE labs, results now contain more sources and multiple content formats. As a result, enterprises must become more innovative and proactive in their SEO and content marketing approaches.

The great thing to see is that the role of SEO is growing and expanding in this new AI era.

SEO and AI becoming priority in 2024Image from author, February 2024

5 Essential Enterprise SEO Trends To Watch In 2024

1. Understanding Market Shift And Ever-Evolving Consumer Preferences

SEO is such a dynamic and intense discipline that, for the majority, it can be a ‘heads down,’ laser-focused, task-by-task approach.

However, especially when we look at enterprise SEO and large-scale projects, it is essential to take a step back and ensure you have a pulse on what is happening at a macro level.

For enterprise SEO experts, it is crucial to stay on top of the latest trends and developments in consumer behavior, especially during economic shifts. These shifts can significantly impact how businesses align their more extensive SEO and content strategies to match business objectives.

For example, the pandemic saw rapid shifts in shopping preferences for products related to staying at home.

In any era-changing economic conditions, the importance of SEO reaches an all-time high due to its cost efficiencies and compounding returns, such as branding and data-driven insights into products and all major digital strategies such as paid search, email, and social.

  • Market conditions can force organizations to prioritize specific competitor strategies.
  • Search algorithm updates may prioritize credibility and authoritative sources, which means content should be optimized accordingly. I will share more on this later in this article.
  • Economic changes can also accelerate the use of new technologies, requiring businesses to be flexible and adaptable, and exercise caution in adoption.

Enterprise SEO pros must liaise with key management stakeholders monthly to ensure their strategies align with key business priorities to avoid going down unproductive pathways.

You must use data analytics effectively to understand target audiences and what is changing.

As enterprise SEO is a multi-stakeholder discipline, insights must be fed into organizational strategies to create more holistic, not just channel-agnostic, individualized experiences.

These can range from lead magnets that take the form of tailored marketing communications to customized product content and campaigns.

2. Using Generative AI For SEO And Content: Managing Risk Vs. Reward

According to Bloomberg Intelligence, by 2032, generative AI will be worth $1.3 trillion. Additionally, Gartner research shows that SEO and content marketing are two of the highest areas of increased investment.

5 Key Enterprise SEO And AI Trends For 2024

Numbers vary depending on the source, but if you drill down, well over 2,000 generative content AI tools are flooding the market. No doubt you hear about a new one in the news every week!

The challenge for enterprise SEO pros who want to boost content productivity and performance lies in balancing the risk versus reward of using these tools.

Risk: Some of the content generative tools focus on velocity over quality. This is challenging for the consumer and search engines and limits the chance of your brand being discovered in a sea of nonsense.

This is because they are based on single-source, low-quality data sources that are not trained to understand your audience’s needs and wants. They have no understanding of what works in content & SEO.

For brands, this means the content can get buried below irrelevant, low-quality spam-like articles. Over time, I expect Google to solve this.

In addition, as a result, we are seeing more and more government and organization institutions building ethical AI and content creation guidelines and standards related to data use, regulation, and governance.

Always remember the risks.

  • Generative AI has severe limitations and liabilities, including the tendency to “hallucinate” by fabricating information when it doesn’t have an answer.
  • It can state misinformation so convincingly a reader new to the topic may believe it to be fact.
  • It lacks creativity and produces output that tends to be generic and formulaic.
  • The content produced is only as good as the input (prompts) and oversight (editorial process) –garbage in, garbage out.

Reward: On the flip side, if correctly used, generative AI tools can help improve content productivity and scale content for SEO campaigns.

  • Help give valuable insights and inspiration: The cornerstone of successful campaign development is the strategic generation of ideas. Marketers can create compelling content by using generative AI to uncover popular search terms, monitor social media trends, and discover unique angles and ideas.
  • Accelerate content production creation efficiency: Generative AI can also help segment audiences based on demographics, preferences, and behaviors, enabling you to tailor personalization strategies and unique experiences. It can also assist in timely (short-from) email marketing and crafting specific messages for each key target audience.
  • Scale productivity and performance: For enterprise SEO pros who use platforms rather than multiple tools with disparate data sources, AI-generated content can be created in one platform that also helps you streamline workflows. Due to built-in privacy considerations and guardrails, platform-specific generative AI tools are likely safer to use. They can create content based on your existing assets and utilize high-fidelity and secure data based on search and content patterns. These are helpful for efficient content discovery and distribution, allowing you to focus on strategy and creation.

Recommendations from all-in-one platforms also act as a content and SEO best practice assistant.

3. Preparing For Search Generative Experiences: Your Content And Your Brand

The transition to Search Generative Experiences (SGE) marks the most substantial transformation in the history of search engines – and a seismic shift that will impact all industries, affecting every company and marketer globally.

SGE represents a paradigm shift in SEO, moving beyond traditional keyword-based tactics to embrace the power of generative AI.

5 Key Enterprise SEO And AI Trends For 2024

As AI emerges and becomes almost a “mediator” between a company’s content and its users, one search can produce results that would have previously taken five separate searches.

Take retail shopping as an instance: AI will start to recommend a complete shopping experience that gives consumers an experience that contains many channels and sources and multiple forms of media.

For consumers, this promises deeper and more interactive experiences, leading to increased engagement and time spent on Google.

For brands, it means higher value clicks once a consumer is ready to visit your website.

I have been monitoring this (at BrightEdge) for a long time. I see experiments in critical areas that you should keep an eye on! For example:

  • Testing of over 22 new content formats in SGE results.
  • There are many warnings in the healthcare and YMVL industries, as Google is exercising caution.
  • New visual content formats are used in industries such as e-commerce.
  • More reviews are being added to results in areas like entertainment.
  • There is a big focus on places (local) being integrated into results.

To help SEJ readers and the whole community, you can view for free (ungated) the data behind all these findings and a step-by-step guide to understanding this Ultimate Guide to SGE.

Note: This is still in Google Labs and has not been rolled yet. However, from the above, I firmly predict this is a matter of when, where, and how it will proceed.

4. Understanding And Adapting To New Search Behaviours: Data And Conversational Intent

Utilizing data to grasp user behavior and the underlying intent in conversations will be crucial for SEO success in both traditional and AI-driven search results.

Search is becoming conversational, and marketers must focus on user intent, advancing their understanding of their audience from simple keyword optimization to grasping conversational intent and extended phrases.

For users, this translates into more captivating and immersive experiences, leading to increased time spent on Google. This optimizes their search, guiding them swiftly to the most pertinent websites that cater to their unique needs.

For marketers, navigating your search presence becomes more intricate yet more fruitful. Anticipate reduced but higher-quality web traffic. Identifying key searches that activate various types of results is essential.

Clicks will carry greater monetary value due to enhanced conversion rates. This is because consumers are more ready to act after being informed and influenced by prior interactions and data from Google.

Marketers need to guarantee that their content strategy not only answers the specific query but also considers the broader context in which the query is made. This will help ensure targeted and effective engagement with users.

However, the core fundamentals of technical and website SEO remain the same. They will become more critical as marketers shift to optimizing their sites for higher-value traffic and clicks.

  • Ensure your site is fast and responsive, it is structured, and the content is optimized for human readers. It should be structured to answer their questions in the most engaging and user-friendly way.
  • Ensure your content assets are primed for conversion with clear CTAs.

Focusing on contextual signals will be vital for content marketers who want to maximize performance.

For example, schema markup, E-E-A-T, and HCU (even though not regarded as ranking factors) are vital, so search engines and users send signals so they can understand the context behind your site and content.

  • Leverage data to decode user behavior and the intent behind conversations, using this insight as a catalyst for generative AI outcomes.
  • Develop and refine various content types, such as videos and images, to enhance engagement.
  • Coordinate marketing efforts across paid media, social platforms, and public relations to create a unified content campaign strategy.
  • Concentrate on tracking metrics like traffic and converting high-quality down-funnel traffic as consumers spend more time on Google before making informed decisions and visiting your website.

And, as I know, you are now thinking. Yes, SGE could mean slightly less but more qualified traffic.

5. Managing Omnichannel Marketing: Managing SEO And Multiple Marketing Disinclines

SEO has long shifted from being a siloed channel, but enterprises must make changes now as consumers and search engine demands drive the need for even closer collaboration.

Given that the SERPs and AI-generated SGE results encompass a variety of media types and formats – including social media, reviews, and news sources – content marketers will need to get closer than ever to their SEO, digital branding, design, social media, and PR teams.

Google search for [food delivery near me]Screenshot for search for [food delivery near me], Google, February 2024

Consumers are no longer consuming media in silos, and that means marketers cannot operate SEO and digital marketing in silos. More than managing PPC and SEO campaigns with a bit of social media will be required in 2024.

This is especially true as AI-powered results contain multiple formats and sources. Whether you are a big brand or not, whoever provides the best experience will win in 2024 – so expect some curveballs from your competition.

This means the relationships between people, processes, and technology must change.

Make sure you are aligning your teams and managing workflows across:

  • Design – Images and video.
  • Branding and PR – Messaging and company reputation.
  • Content – From text to design to social.
  • SEO – PPC and Website teams.
  • Customer Service teams – For reviews.
  • Sales teams for advice on down-funnel CTAs on your site.

For enterprise SEO pros, platforms are the only way you can do this.

Key Takeaways For Enterprise SEO Success In 2024

SEO today is going to be different than SEO tomorrow. SEO tomorrow will be different than the search in March.

Search and AI todayImage from author, February 2024

Change is the core constant we all share in this industry. Time has shown us that those who keep up with trends and adapt quickly survive and thrive.

As SEO advances alongside AI, keep a core focus on monitoring consumer behavior.

Never forget many of the core principles of SEO still apply, but be ready to help your organization become more agile so your success in enterprise SEO and AI is guaranteed.

In 2024, regardless of the search source, once a consumer clicks, brands that give them the best experience win.

More resources:


Featured Image: Sutthiphong Chandaeng/Shutterstock

Search Evolution 2024: Navigating SEO’s Future Landscape [Webinar] via @sejournal, @sejournal

We’re hosting an exclusive deep dive into the evolving world of search – and you’re invited!

On November 29, join our live, roundtable discussion on the evolution of search, and learn how to navigate the changes that will shape your SEO journey next year.

This webinar features a panel of SEJ experts, led by editor-in-chief Amanda Zantal-Wiener. You’ll get insights directly from our very own SEO content strategist, as well as our senior news writer and editor.

Our team has combed through the year’s most substantial SEO developments and they’re ready to unpack what they mean for your strategies.

From tips on integrating AI into your content marketing and SEO, to the impact of SGE on SERPs, we’ve got you covered.

Meet The Experts:

  • Shelley Walsh, SEO Content Strategist: Shelley is a distinguished digital consultant with over 20 years of creative, marketing, and tech experience. In addition to her work at SEJ, she’s also been published by Moz, Econsultancy, Smashing Magazine, and State of Digital.
  • Matt G. Southern, Senior News Writer: Matt oversees strategy development for SEJ’s news department. He specializes in gathering details, checking facts, and making complex subjects easy to understand.
  • Ben Steele, Senior Editor: Ben has over six years of experience in crafting and refining SEO content. As a pivotal member of the editorial team, he spearheads the creation and development of SEJ ebooks.
  • Amanda Zantal-Wiener, Editor-in-Chief: Amanda is a versatile professional with a diverse skill set in writing, editing, and marketing. Joining the SEJ team from HubSpot, she has a proven track record with bylines featured in Thrillist, EcoSalon, and Fast Company.

Key Discussion Topics:

  • The biggest changes to the world of search in the past year, and where they’re leading: 2023 saw some significant shifts in the search landscape. From algorithm updates to user behavior changes, understanding these changes can provide crucial insights into the future of search, helping you adapt your strategies accordingly.
  • The fundamentals to focus on for next year, from the impact of SGE’s evolution on SERPs to addressing challenges with Google’s E-E-A-T guidelines: As search engine algorithms continue to evolve, a renewed focus on SEO fundamentals is essential for the upcoming year. Find out how updated search engine guidelines are redefining SEO success and learn how to align with these evolutions to boost your website ranking and visibility.
  • The leading Google ranking signals to focus on right now: In the realm of SEO, several ranking signals play a pivotal role in determining a website’s position on SERPs. Understanding the most influential Google ranking signals is key to optimizing strategies. We’ll provide valuable insights into which ranking signals and systems deserve the bulk of your attention in 2024.
  • How to integrate new AI technologies into content marketing and SEO (and where to avoid it): As AI continues to shape the digital landscape, it’s important to know how it can be used to your advantage. We’ll explore the practical applications of AI tools and technologies, and how they can significantly enhance content creation and optimization. We’ll also delve into the limitations and areas where AI might not be as effective.

Sign up now and secure your spot for this essential exploration of the evolving search landscape.

Whether you’re a seasoned SEO pro or new to the game, this session is your gateway to understanding what it takes to stay ahead in the rapidly evolving world of search.

The Must-Attend Event For Publishers: News & Editorial SEO Summit via @sejournal, @NewsSEO_

This post was sponsored by News and Editorial SEO Summit. The opinions expressed in this article are the sponsor’s own.

When it comes to SEO, there is no universal solution or one-size-fits-all approach.

Search engine optimization strategies vary significantly among industries, particularly for news publishers.

That’s why, if you work in the publishing industry, the News & Editorial SEO Summit (NESS) is just for you!

The first of its kind, NESS is a live online event dedicated to everything news publishers need to know to grow their organic search traffic.

On October 11 & 12, you’ll get a unique opportunity to access top-notch news and SEO experts, who will be sharing their invaluable insights and experience.

You’ll discover:

  • The most effective strategies for news articles and commercial content.
  • What drives Google’s quality-based algorithms in News and Discover.
  • The latest on technical SEO for publishers.
  • How to propel your news SEO career to the next level.
  • And much more!

Brought to you by NewsSEO.io, one of the most engaged news SEO communities on the web, this event provides you with crucial information about organic search strategies that will help maximize your traffic.

So, What’s New For NESS This Year?

“There is a lot of new stuff this year,” says NESS Founder, John Shehata. “For a start, we have more sessions and more speakers. Also, we have two full hours of Q&A, where attendees can ask questions to all the speakers around their sessions or questions about anything.”

This year’s event will also feature longer break sessions, where attendees can network and chat with each other.

“We have heard amazing feedback from attendees over the last two years,” Shehata says.

“We did a survey last year and we found that 92% of all attendees are returning back to the conference this year – it’s an amazing approval rating, which keeps us motivated.”

NESS 2023 Speakers

NESS 2023 will feature speakers from established publications as well as some of the top experts in search today.

Get new, current SEO information, content, tips, and tricks from the greatest SEO minds in the news industry:

  • Wil Reynolds, CEO at Seer Interactive.
  • Glenn Gabe, SEO Consultant at G-Squared Interactive.
  • Jes Scholz, Marketing Consultant, Formerly CMO at Ringer.
  • Claudio Cabrera, VP Audience and Newsroom Strategy, The Athletic.
  • Lily Ray, Senior Director, SEO & Head of Organic Research, Amsive Digital.
  • Richard Nazarewicz, Global SEO & Discovery Lead, BBC Studios.
  • Anna Sbuttoni, Deputy Audience Editor, The Times & Sunday Times.
  • Kevin Indig, Growth Advisor.
  • John Shehata, CEO & Founder at Newzdash.
  • Barry Adams, Specialized SEO Consultant for News Publishers.

NESS 2023 Sessions

There will be 10 individual summit events, as well as two growth-oriented panel discussions, where you can ask your more specific news SEO questions.

“Our speakers this year are presenting on a lot of timely subjects that news SEOs are concerned about,” says Shehata.

Session topics for the 2023 event include:

  • Winning in Google Discover (Without Losing in Organic Search)
  • Taking Newsroom SEO Priorities Through to Product and Tech Roadmaps
  • How Audience and News SEO can Influence a Newsroom
  • Major Google Algorithm Updates and Their Impact on News Publishers
  • Technical SEO for Publishing Sites in 2023
  • How SEO Is Reshaping ‘Classic’ Newsrooms
  • The Need for Speed: SEO Strategies for Rapid Crawling
  • Elevating Your Enterprise SEO Game: Scaling Tactics for Massive Websites
  • AI won’t replace writers. It will make them 10x better. This is how.

Plus, you’ll be hearing from this year’s keynote speaker, Wil Reynolds about the future of SEO, specifically in this new era of AI.

After attending this event, you will be able to apply what you’ve learned to your websites to boost your organic traffic.

Use “SEJ25” To Save 25% On Your Ticket →

Make sure your on-page and technical SEO knowledge is up to date. With all the layoffs and surprise algorithm updates, upskilling and networking is now more critical than ever.

Ask Your News SEO Questions: Entirely Online & Live

All sessions are going to be live, and recordings will be available only to ticket holders after the event.

We will be mimicking an actual live event where you get great opportunities to hang out with the experts, talk to them one-on-one, and power up your connections and knowledge with networking in the booths!

With a single ticket, you will get full access to all talks over both days and have the opportunity to ask your questions directly to our speaker panel at the closing of the event.

What Is The News & Editorial SEO Summit?

Even though there are many SEO communities and summits, there hasn’t been an event dedicated to news publishers or SEO professionals who work with news sites.

“For many years, I reached out to so many event organizers and big conferences for SEO, and I pitched the idea that news SEO is a big branch of SEO,” Shehata reveals.

“Unfortunately, no one was interested, or maybe it was not the right fit for them. So I decided to create NESS (News & Editorial SEO Summit) myself. I reached out to Barry Adams and I said ‘Hey, you want to be part of this?’ – he said yes without hesitation.”

Visibility in Google’s ecosystem is a crucial source of readers for all online publishers, and information about how to maximize this can be hard to find.

The News and Editorial SEO Summit (NESS) is here to address the unique challenges that the news industry faces regarding SEO.

“Last year, we got almost 800 people from 56 countries,” says Shehata.

“I knew news SEO was big, but I didn’t know it was that big in all these countries. I get a chance to see how different countries are doing news SEO – you learn a lot from meeting and talking with other news SEOs.”

This third annual, live online event will provide expert insights, direction, and priceless networking opportunities with the best minds in publishing and SEO.

From Google News to Discover, from Top Stories to news apps, you will learn what it takes to grow your presence in all organic locations where news is shown.

The conference expands beyond 2 days into a NEWS SEO slack community where 1000+ members help each other and discuss the latest SEO updates.

A Summit Made For News Publishers

NESS is perfect for:

  • Journalists and editors involved with the day-to-day writing and publishing of news content, who want to make sure their stories get the best chance of ranking in Top Stories and Google News.
  • Web developers who want to make sure their websites adhere to Google’s latest technical requirements and follow best SEO practices for crawling and indexing.
  • SEO professionals working with publishers who want to upgrade their knowledge and learn from experts in the field.
  • Audience growth strategists looking for ways to maximize traffic and find new avenues for organic search visits.

Claim your space and buy a ticket to the third annual NESS summit today!


Image Credits

Featured Image: Image by News and Editorial SEO Summit. Used with permission.

A Guide To Enterprise-Level Migrations (100,000+ URLs) via @sejournal, @TaylorDanRW

An enterprise website migration is no small feat.

We’re talking hundreds of thousands of URLs and years of SEO equity on the line.

To pull it off without traffic loss, you need a solid redirect strategy.

With the right approach, you can migrate an enterprise website without losing traffic or search rankings.

If you stay organized, leverage tools to scale, and pay attention to details, you will have done everything you can to ensure business continuity in the short, medium, and long term pertaining to organic performance.

Aside from the technical aspects of migration, an enterprise migration, more often than not, comes with the added pressures of:

  • Strong levels of C-level/VP-level attention and communications.
  • Multiple project teams and stakeholders making SEO-impacting decisions.
  • SEO pros needing to be involved in “non-traditional” SEO calls and planning meetings.

In a large site migration, there is also the increased potential for something known as “migration lag.”

What Is Migration Lag?

Migration lag refers to the time period after launching a new website where traffic and rankings drop as search engines discover and index the new site.

For huge enterprise sites with hundreds of thousands of URLs, this lag can last for months.

To minimize migration lag, you must have a solid redirect strategy before the new site launches. This means:

  • Prioritizing redirects for high-traffic and high-value pages. Focus on redirecting pages that drive the most traffic and revenue first.
  • Using wildcards to redirect categories of pages. For example, redirect /product/* to /new-site/all-products/.
  • Including URL parameters in redirects. Make sure redirects pass on any query parameters, like /product/123?color=red to /new-site/product/123?color=red.
  • Breaking redirect chains. If a page has been redirected multiple times, point the final redirect to the new destination URL.
  • Redirecting backlinks. Find all links pointing to the old site and set up redirects so they point to the proper new pages. This preserves the link equity you’ve built up.
  • Accounting for recent redirects. If you’ve done any redirects in the past six months, set up new redirects to point those pages to the proper new URLs.

With technical SEO savvy and patience, you can navigate an enterprise website migration with minimal traffic and rankings loss.

Stay on top of your redirects and keep optimizing and reacting to your data and Google’s ever-changing search engine results pages (SERPs), and search traffic will return to normal.

Defining The Migration Strategy

Once you’ve audited your existing site and redirects, it’s time to map out how you want to handle the migration.

The strategy you develop now will determine how seamless this transition is for both your users and search engines.

Define Goals

What do you want to achieve with this migration? Are you aiming to consolidate domains, move to a new content management system (CMS), restructure content, or a combination?

Be very clear on your objectives so you can develop the best approach.

Prioritize Redirects

With hundreds of thousands of URLs, you’ll need to determine which redirects are most critical to implement first. Focus initially on:

  • Your most important pages (home page, product pages, etc.).
  • Pages that generate significant traffic.
  • Pages with strong backlink profiles.

Once the high-priority redirects are handled, work your way down from there. Don’t worry about redirecting every single URL right away.

As long as you have the majority of important pages and traffic accounted for, the remaining redirects can be added over time.

Map Content And URL Structure

Determine how you want to reorganize or restructure your content on the new site.

Map out which existing URLs will redirect to which new destinations. Group related content and consolidate where possible.

The new information architecture should be intuitive and user-friendly.

Redirect Types

For the bulk of redirects, use 301 permanent redirects.

In some cases, temporary 302 redirects may make sense, especially if the page content is still being migrated.

Be very careful using wildcards, and always do spot checks to ensure no 404 errors. Redirect parameters whenever possible to avoid duplicate content issues.

Backlinks

Make a list of any pages with strong backlink profiles and ensure they are redirected properly. Reach out to webmasters linking to those pages and let them know the new URL.

This helps to preserve the SEO value built up over time.

With careful planning and strategic prioritizing, you can migrate an enterprise website and put the necessary redirects in place without (too much) chaos. But go slowly; this is not a task to rush!

Think through each step and check your work along the way.

Establishing The Migration Project Timelines

When managing a large website migration, establishing realistic timelines is crucial.

Trying to redirect hundreds of thousands of URLs in a short timeframe is a recipe for disaster.

You need to plan ahead and be strategic in how you phase the work.

Avoid Phased/Partial Migrations

Avoiding phased or partial migrations is crucial when managing redirects for an enterprise website. Piecemealing your migration will only create more work and headaches down the road.

I worked on a migration in the past two years that was consolidating multiple domains (products) under a new umbrella domain, and the original plan was to do one after the other in a phased approach.

More than a year later, the second domino still hasn’t fallen, and Google has started to rank the umbrella domain for products in the group it isn’t optimized for – causing an internal domain cannibalization and performance issues as the brand entity is “fractured” across multiple domains.

Prior to this, I’d never witnessed a phased or partial migration mitigate the risks to the performance that the cautious decision-makers felt it would.

Do It All At Once

The best approach is to redirect all URLs at the same time. This ensures:

  • No pages are left orphaned without a redirect in place.
  • There are no redirect chains created that need to be cleaned up later. Redirect chains can negatively impact SEO and user experience.
  • All backlinks point to the proper new destination page. If done in phases, old pages may accumulate new backlinks that then need to be redirected.

Setting Up 301 Redirects At Scale

At an enterprise level, setting up 301 redirects for tens or hundreds of thousands of URLs requires some strategic planning.

Here are some tips for tackling this at scale:

Using Wildcards And Handling Parameter URLs

When managing redirects for an enterprise website, wildcards and parameters become your best friends. With so many URLs, creating individual redirects for each one would be an endless task.

Wildcards allow you to redirect groups of pages at once.

Say you have product pages like /product/abc123, /product/def456, /product/ghi789. You can set up a wildcard redirect like /product/* to point to the new /products page.

This single redirect will capture all product pages and send visitors to the right place.

Parameters, like IDs, SKUs, or dates, often change when site content gets updated or reorganized.

Rather than tracking down each instance of an old parameter to redirect it, use a redirect that includes the parameter.

For example, if you have a URL like /blog/post?id=123 that is now /news/story/123, set up the redirect /blog/post?id= to point to /news/story/.

This will catch any page with that parameter pattern and send visitors to the new structure.

When used properly at an enterprise scale, wildcards and parameters can:

  • Save countless hours of manual redirect creation and maintenance.
  • Ensure no page is left behind during a migration or site architecture change.
  • Continue to capture new pages that match the pattern as the site grows and evolves.

Be very careful when using wildcards and parameters in your redirects. Test them thoroughly to ensure no unintended pages are caught in the net.

Monitor them regularly, even after launch, to catch any issues early. Used responsibly, though, they are indispensable tools for managing redirects at an enterprise level.

Breaking Redirect Chains

Redirect chains can easily form when you have a high volume of redirects on an enterprise website.

A redirect chain occurs when a URL redirects to another URL that also redirects, creating a chain of multiple redirects to reach the final destination page.

To avoid redirect chains, you’ll need to trace back through your recent redirect history to find the original source URL. Once you identify the initial URL that started the chain, redirect it directly to the final destination page.

This will cut out all the middle redirects in the chain and provide a much better user experience.

  • Check your server log files to view URL redirect histories from the past three to six months. Look for any patterns of the same URL redirecting multiple times.
  • Use a redirect crawler tool to automatically detect redirect chains on your site. These tools will crawl your site and log any series of multiple redirects for the same URL.
  • For recent redirects less than 180 days old, double-check that the original URL is now redirecting properly to the correct final destination. Newer redirects have a higher chance of issues, so verifying them will help avoid future problems.
  • If you discover broken redirect chains, fix them by redirecting the initial source URL directly to the last destination URL in the chain. Remove any middle redirects that are no longer needed.
  • Test all fixes to ensure the redirect chain is fully broken and the user experience is improved. Check that SEO rankings and traffic have stabilized for the URLs involved.

By diligently detecting and breaking redirect chains, you’ll provide a much better overall experience for your users and site visitors.

Your enterprise website will function more efficiently, and you’ll avoid potential drops in search rankings and traffic.

Historic Redirects

When migrating an enterprise website, it’s easy to forget about redirects that were already in place. These historic redirects, especially those under six months old, still need to be accounted for to avoid traffic loss.

As you audit your site’s current redirects, make a list of any that point to pages that will be changing or removed in the migration.

These redirects will need to be updated to point to the new destination URLs. Some things to look for include:

  • Temporary event pages that now redirect to a general section.
  • Product pages that now redirect to an updated model.
  • Blog posts that redirect to a category archive.

Double-check that any historic redirects over six months old still need to be in place. Some may be sending signals to search engines that are no longer needed.

Removing unnecessary historic redirects will also help to simplify your site’s redirect structure and make it easier to manage going forward.

When setting up your migration’s redirect plan, be sure to factor in updating any historic redirects to their new destination URLs.

Leaving these behind could result in lost traffic and rankings for important pages on your site.

Staying on top of your enterprise website’s historic and new redirects during migration is key to a successful transition with minimal SEO impact.

Overcoming Redirect Limits

If you have an enterprise website with hundreds of thousands of pages, you may run into issues with redirect limits from your CMS or ecommerce platform.

Many systems like SAP Hybris and Salesforce Commerce Cloud cap the number of redirects you can have at 50,000-100,000. For a major website migration (especially enterprise ecommerce websites), this likely won’t cut it.

To get around these constraints, you’ll need to get creative. A few options to consider:

  • Use wildcard redirects to capture categories of pages. For example, redirect /products/* to /shop/*. This single redirect will capture all pages that start with /products.
  • Exclude parameters from redirects when possible. If you have pages like /product-name?color=red and /product-name?size=large, redirect only /product-name to the new URL. The parameters are often not indexed or linked to, so you can leave them out of the redirect.
  • Break up redirect chains. If you have a series of three+ redirects for a single page, break up the chain and create direct redirects from the initial URLs to the final destination. Historically, chained redirects were thought to pass along link juice, but this has been proven false. Keep redirects as direct as possible.
  • Prioritize mission-critical pages. When you start to reach the redirect limit, focus on redirecting pages that drive significant traffic and revenue. You can leave less important pages unredirected or with a 404 error temporarily.
  • Ask your CMS vendor about increasing limits. Many systems will increase redirect limits on an enterprise website if you ask and explain your needs. Be prepared to pay additional fees for this add-on.

With creative thinking and persistence, you can overcome most redirect limits and complete an enterprise website migration without losing a big chunk of your organic traffic.

The key is having a well-thought-out redirect strategy and implementing it well before you hit your CMS’s limits.

Benchmarking Organic Performance (Traffic, Rankings, Indexation)

Once the redirects have been implemented, it’s time to see how your organic traffic and rankings have been impacted.

Benchmarking Your Progress

This will help determine if any further optimization is needed. Here are a few key metrics to monitor:

  • Organic search traffic. Compare traffic from major search engines like Google before and after the migration. Expect some initial drop in traffic, but it should start recovering within one to two months. If traffic is still significantly lower after three months, revisit your redirect implementation.
  • Keyword rankings. Track the rankings of your most important keywords to see if their positions have changed. Drops in ranking are common after a migration, but rankings should start improving again over time as search engines recrawl your new site. Major drops that don’t improve could signal redirect or content issues that need to be addressed.
  • Indexation. Use a tool like Google Search Console to check how much of your new site has been indexed. A large, complex site can take three to six months for Google to fully recrawl and re-index. Look for steady increases in indexation over time. If indexation stalls or drops, there may be technical issues preventing Google from accessing parts of your site.
  • 404 errors. Monitor your 404 errors to ensure any broken links are redirecting properly. High numbers of 404s, especially to old URLs, indicate redirects that need to be created or fixed.
  • Backlinks. Do a backlink audit to verify that any links pointing to your old site now redirect to the proper new URLs. Failure to redirect backlinks is a common cause of traffic and ranking loss after a website migration.

Regularly benchmarking these key metrics will give you valuable insight into how well your enterprise website migration and redirect implementation is going.

Make adjustments as needed to get your new site’s organic performance back on track.

Communication Migration Performance To The C-Level

Communicating migration performance to leadership is crucial for continued support and investment in your enterprise website.

Even if the migration itself goes smoothly, problems can arise after launch if the C-suite isn’t on board.

Set Clear Expectations

Before the migration, sit down with executives and set concrete goals and key performance indicators (KPIs) for the new site.

Not all metrics need to matter directly to SEO, but giving the C-level more data and clarity can help prevent knee-jerk reactions and bad decisions from being imposed on the migrations team.

Be transparent that there may be an initial dip in metrics as the new site establishes itself. Having targets will help determine if the migration is meeting business needs after things settle in.

Share Detailed Reports

In the months following the migration, provide regular reports on how the new site is performing compared to the old site and the established KPIs.

Compare these same metrics from the old site to give context on progress. Be open about any issues, and have solutions and next steps ready to propose.

It often helps to create a Looker Studio report so the C-level has instant access to data and feels as though they have some control over the situation.

Highlight Wins

While reporting on challenges is important, it is also important to showcase successes from the migration.

Promoting wins, big and small, demonstrates the value of the investment in the migration and builds confidence in your team.

Keeping leadership regularly informed about how the new enterprise website is performing is essential.

With open communication and a mix of progress reports and wins, executives will remain supportive and engaged in optimizing the site to achieve the best results.

More resources: 


Featured Image: Thx4Stock/Shutterstock

What You Need For The Big Pitch To Enterprise Companies via @sejournal, @joshuacmccoy

With the economic downturn and the possibility of a recession looming, the need to secure new business is becoming increasingly essential.

Remembering these points when entering the boardroom could be the factor that separates you from other prospective vendors.

Here’s what you need to remember when pitching enterprise companies.

1. Know The Opportunity

In the past, I have provided insight into getting through the RFP process.

You’re past that point now, having been chosen to present in the hopes of being awarded new business.

The RFP process gave you strict guidelines in the ask, as well as likely outcomes.

However, don’t simply approach the task with blinders on. My point here is that the ask might not be your strong suit, but completing the task will likely open opportunities for your organization.

For example, website development may not be your claim to fame, but a successful completion may lead to ongoing marketing and advertising work. Be open to stepping outside of your comfort zone in your willingness to work.

There may be more lifetime value potential from this relationship, and it also may give you a chance to case study an offering you do not have much experience in now – but may in the future.

2. What Does Success Look Like?

Yes, to this point, you have been told what the prospective client is looking for.

However, as digital marketing experts, it is our job to listen – not necessarily to find the solution, but to define what KPIs may look like that can lead to success.

Often, the success metric may be offline, but it is your job to be the digital bridge in finding that success.

Listen to the end goal. The client is telling you what keeps them up at night, but also listen to discern what would make them happy.

You may not be able to make their wish come true directly, but you can leverage your expertise to envision the content strategy, ad platform, and tactics that will eventually lead them to success.

3. Don’t Be A Stranger

The hour that you have with the prospective client team is your chance to prove you are the right choice.

No one wants to feel as if they are entertaining a stranger.

This is your opportunity to show that you are not an untested relationship but more so an extension of their organization.

Take this time to showcase how you have seamlessly blended into other company workflows in the past. Speak to your agility in working with groups of different industries, company sizes, and workflow demands.

4. You Are Smart, But So Is Everyone Else

Drop your ego at the door; Don’t mistake ego for confidence.

You need to consider that with the evolution of AI, the ability to resource, research, and complete tasks will be a level playing field.

Showing your intelligence needs to lie in what you provide that others cannot. What do you provide that a robot does not?

This is the time to talk about company and team structures. Speak to dedicated account staff, internal process, and why the client will be excited to join the next meeting with you.

5. Take Advantage Of The Executive’s Ears

Don’t get ahead of yourself; you haven’t been granted the business yet, but you have been given the opportunity to meet with senior company management.

Consider that you need to understand their wants, needs, and success metrics.

Moving forward, you may likely have a day-to-day contact in a middle-management role, where access to chief decision-makers may be sparse. Be the person that they want to talk to again.

6. Don’t Give Away The Secret Sauce

This can be so very hard in your attempt to sell who you are and what you can do. I have personally found myself revealing too much about what can be done to answer the ask in an attempt to show my digital expertise.

Keep in mind that you may reveal too much, which may make penny-pinching prospects believe they can simply take your idea in-house.

If you have the solution already, the client might not be incentivized to cough up the budget for campaign discovery, research, etc.

Know the need, but also be honest that you don’t know the solution yet.

However, you know the next steps and can convey how your process and expertise will find the way.

7. Be You

The best pitches are the ones where you don’t even make it through your deck, as you are so heavily engaged in fruitful conversations and questions.

While the prospective client wants to engage your intelligence, they also want to know what working with you will be like.

Show your ability to collaborate, generate quick ideas, ask questions, etc. Especially in the world of digital marketing, simply showing off your toolsets of software will not impress your audience.

What will impress them, is showing how you use these tools creatively to achieve successful end results.

Showing how your personality and creativity shine through your work will help you to be the vendor candidate that stands out.

8. You Are The Case Study

Anyone can point to a screen and brag about a potentially made-up success metric that grew by X amount. A case study should not simply show that you got a job done and were able to get it done well.

Add emotion to the story. Don’t just speak to the high points; be real.

Talk about what went wrong. Talk about the challenges and the times you didn’t think it would work – then explain how your team came up with solutions and ways to persevere.

9. Pack Your “Columbo”

You don’t have to give away the secret sauce, as I just mentioned, but don’t be afraid to do your homework and find a very quick fix that can immediately create change in the prospect’s site or advertising campaigns.

This is why access to analytics, content management systems (CMS), or ad platforms can help supercharge your research.

A wise friend once educated me on this technique, and it is a helpful way to go from hopefully being remembered to being a necessary solution provider for the client.

10. Enjoy Yourself

The pitch process can be a hectic and nerve-racking time of trying to put your best foot forward.

While your eyes may be on the prospective client and closing the deal, this is also a great time to enjoy the journey and evaluate your team.

It’s your chance to show your talent and knowledge in your craft, but also a chance to experience great teamwork in action.

Conclusion

Though trying times may be ahead of us, it’s our job to help others and find great partnerships.

While you may feel you have these communication styles and presentation approaches down pat, it doesn’t hurt to reflect on what are sometimes the small things that help you win.

These tips are meant to help you understand that in a time of robotic evolution, being human is what will help you get that new contract.

More resources:


Featured Image: Black Salmon/Shutterstock

5 Enterprise SEO Trends To Watch In 2023

As purchasing power continues to shift and paid marketing budgets dwindle, SEO is increasingly important for business executives who are looking to stay ahead.

By leveraging critical insights into consumer trends found through comprehensive SEO, strategies, decision-makers can remain agile in an ever-changing market landscape.

This article identifies five key trends and areas of opportunity to watch for in 2023.

What Is Enterprise SEO?

Enterprise SEO is the fundamental and strategic execution of organic programs across enterprise-level organizations.

This involves managing large-scale SEO projects for organizations with large websites and a wide range of products and services.

Large brands with multiple departments and infrastructures are typical examples of organizations that utilize enterprise SEO technology and implement core principles into the business.

The same applies to organizations that have thousands of webpages.

Enterprise SEO also involves stakeholder management, planning and strategy, and alignment with corporate goals compared to regular practices.

What Has Changed In Enterprise SEO?

In 2022, this involved improving cross-channel and broader departmental collaboration and advancing workflow, reporting processes, and systems.

We also saw more SEO professionals utilizing data and insights in real time and embracing AI-based automation.

Fast forward to 2023, and we see SEO being engrained in organizations – and AI being infused in SEO – looking for cost-efficient channels that can deliver return on investment (ROI) and add incremental benefits in terms of compounding benefits.

Google Trends: Interest in SEOScreenshot from Google Trends, March 2023

With over 90% of organizations planning to utilize SEO in 2023, it’s here to stay. It is here to change, adapt, and grow!

It is changing beyond its traditional siloed boundaries, bringing new opportunities for those who exercise agility, flexibility, and willingness to change.

5 Essential Enterprise SEO Trends To Watch In 2023

 1. Compounding SEO Value

As most marketers are being asked to do more, companies focusing on SEO see a compounding return on their investment yearly.

At BrightEdge (my employer), we study different industries; we’re seeing that leaders from last year are getting a return on their SEO work that grows over time.

For example, we tracked the performance of the top-ranking pages for the top 1,000 ecommerce terms over the last year.

We found that this year, those same pages are driving 20% more keywords each, resulting in a 120% lift in traffic, according to click data.

BrightEdge SEO Now: Companies interested in SEOImage from BrightEdge SEO Now, March 2023

As users engage with your page, it builds authority. And as more searches emerge related to that page, they are shown for those different keywords as well. Moreover, the traffic goes away once you stop spending on paid channels.

So, the compounding effect of SEO is worth noting, and it’s driving significant value for ecommerce pages.

The work done by SEO pros today also pays off in the long run.

2. Search Updates, Best Practices, And Search Engine Algorithms

We are only in Q1 of 2023, and the pace of change and innovation – especially around AI – has been rapid. One of the biggest challenges facing any type of SEO marketer is keeping pace with change.

Looking at what happened in 2022 helps inform marketers on areas to prioritize in 2023. Below are just a few examples:

Page Experience Update

Updates such as Page Experience/Core Web Vitals were introduced to ensure help people get results quickly and render fast.

In 2023, organizations must plan for success by combing data-led insights and technical SEO to optimize their website’s performance.

This includes examining page loading speed, browser response times, and content stability – creating an optimal user experience.

Improving site functionality and producing engaging, relevant content is the key to succeeding in this environment – something Google emphasizes!

Product Algorithm Update

This update was introduced to empower consumers, granting them access to reliable information to help them make better-informed decisions when purchasing products.

In 2023, marketers, especially in retail and ecommerce, should strive to revolutionize consumer shopping experiences.

If you’re selling products online, take pride in your professional capabilities by offering expert advice and content that customers can trust.

Google Multisearch

In April last year, Google Multisearch brought exciting ways for consumers to easily find the exact information they need.

Through Google Lens, users can quickly and accurately search via images or text, finding relevant results instantly. In addition, it demonstrates how text and visuals are being blended.

In 2023, expect a lot more from Google AI to enhance how businesses provide accurate information to their customers.

Companies should plan ahead by optimizing content for mobile image-to-text ratios.

Helpful Content Update

Google launched the Helpful Content Update to help guarantee users access to the most informative search results and combat content not aimed at the end user.

As tech advances with ChatGPT, so have content creation standards.

In 2023, website owners and creators must develop materials tailored to human readers – not robots or digital spiders.

Automated tools that “spin up” similar content are now recognizable and ineffective.

Quality pieces must be created with thoughtfulness – if there is any hope for success on today’s sophisticated algorithms used by popular search engines like Google.

Google's Focus on the human experienceImage from BrightEdge, March 2023

3. AI Has Gone Mainstream With Conversational AI And ChatGPT

AI has been revolutionizing the marketing world for some time, introducing us to a new era of innovation.

Pioneers such as IBM’s Watson and Google’s RankBrain have transformed how search engines work, while ChatGPT is pushing boundaries by bringing conversational features of AI direct to consumers.

The introduction of ChatGPT has accelerated how search engines innovate and compete.

In addition, conversational AI applications such as Google Bard and Microsoft Bing Chabot allow people to interact with AI directly.

However, it is important to note that:

  • Conversational AI applications mostly are standalone experiences.
  • Interest will grow as more AI is infused into search engine algorithms.

ChatGPT has the opportunity to provide content marketers and SEO pros with unprecedented convenience. However, humans must supervise its use to stay within Google’s guidelines.

As technology advances, detection systems will become more sophisticated; sticking firmly to E-E-A-T (Expertise/Authority/Trustworthiness) standards and Helpful Content Guidelines remains critical.

It’s also important to remember that the core fundamentals of SEO have not changed. SEO remains the cornerstone of web presence.

Generating helpful content that is discoverable by engines, but engaging for human readers, follows best SEO practices.

ChatGPT will be great for efficiency and scalability. Small sites will benefit from faster creation times; larger ones may leverage ChatGPT’s powerful algorithms toward more creative tasks requiring personalized attention.

However, ChatGPT presents both opportunities and challenges.

On the one hand, AI can help us automate some of the more repetitive tasks involved in SEO, such as keyword research and content optimization. This can free up our time to focus on more strategic and creative tasks.

On the other hand, AI-powered voice assistants like Siri and Alexa are becoming increasingly popular, which means we need to optimize our content for voice search.

For the enterprise SEO in 2023, automation will be essential to scale.

Beyond helping save resources by taking care of routine and repetitive automation also helps free up time to focus on creativity, strategy, and digital alignment – all vital parts of the enterprise SEO remit.

However, do not spend all your time chasing the algorithm. Instead, let technology help detect, predetermine, and fix when and where appropriate. Humans can’t process all the data at their disposal.

4. Data Lakes And Business Intelligence Become Vital

According to Salesforce, nearly four in five marketers believe data quality and intelligence are among the most important factors driving marketing performance – a key KPI for the enterprise search marketer.

Trends in consumer preferences and behaviors are reflected in how searches are done.

Likewise, digital innovations and content creation trends are reflected in search. As a result, we are seeing a rise in the use and importance of search data as a source of vital business intelligence.

With the increasing amount of information available online, search engines have become more sophisticated in their algorithms and ranking factors.

This means that SEO professionals need to analyze more data to understand how search engines index and rank.

In addition, marketers need to monitor website traffic, track keyword performance, and analyze user behavior to optimize their websites and improve their search engine rankings.

Data lakes are large repositories of raw data that can be processed and analyzed to extract valuable insights and are playing an increasingly important role in SEO.

These also provide a centralized location for storing and managing vast amounts of data, allowing SEO professionals to access and analyze data from multiple sources in one place.

By leveraging data lakes, SEO professionals can gain deeper insights into user behavior and search engine rankings, allowing them to make more informed decisions about their SEO strategies.

In addition, they can identify patterns and trends in user behavior, which can help them optimize their website and improve their search engine rankings.

Search Business Intelligence can help organizations to pinpoint what matters most to them and their industry accurately. It can also help enterprise SEO pros view trends at a macro/industry level and a granular/category level.

In 2023, enterprise marketers must improve at showcasing value from business intelligence insights to drive business benefits across their organizations. For example:

  • Improving brand awareness.
  • Providing product marketing feedback and insights for future launches.
  • Building inbound and outbound lead generation campaigns.
  • Providing sales teams with market trends.
  • Fuelling content and digital teams on intent and SERP/content types.

5. SEO And The Provision Of Total Experiences And Services

Enterprise SEO extends beyond just optimization. It evolves cross-departmental management, the use of business acumen, and the managing of results across an enterprise.

SEO ObjectivesImage from BrightEdge, November 2021

Enterprise SEO involves the management of experiences that can span:

  • Recruiting and retention of staff.
  • Management of the workforce.
  • Adoption and use of technology.
  • Professional advisory services.
  • Internal and external account management.
  • Optimization of multiple digital experiences and assets.

In 2023, enterprise SEO management will involve a deeper focus on the following:

  • Training and certification of SEO, content, and digital across organizations.
  • CEO, CMO, and SEO alignment on goals and outcomes.
  • Technology and platform training and management.
  • Evangelism of results – internally and externally.
  • Greater collaboration with IT and balancing AI and human capital.

Many organizations can do this by building an enterprise SEO Center of Excellence.

Conclusion

Organizations need to stay ahead of the ever-evolving search engine landscape in 2023.

This requires utilizing SEO insights as an invaluable source of business intelligence and leveraging AI automation technology for repetitive tasks to free up resources and scale effectively.

Moreover, technical best practices should be employed so that websites offer optimal user experiences while remaining mindful not to overoptimize content with respect to Google’s guidelines.

Visual search also needs paramount consideration as its importance is becoming increasingly apparent.

2023 will be a year of new AI and content opportunities for enterprise SEO.

However, remember, the core fundamentals of SEO have not changed:

  • Utilize insights for intent.
  • Focus on website experiences and infrastructure optimization.
  • Create human-friendly content that is helpful and balanced for discoverability on search engines, while being engaging and valuable for the human reader.
  • Measure performance and utilize technology for efficiency and scale.

Hopefully, these enterprise SEO trends will help guide your enterprise SEO strategies this year!

More Resources:


Featured Image: Deemerwha studio/Shutterstock

Enterprise SEO Reporting: Tips For Developing Effective Dashboards via @sejournal, @localseoguide

Whether you are in-house, a freelancer, or at an agency, sooner or later, someone will want to see a dashboard report that shows how the SEO program is doing.

And there’s nothing worse than building a dashboard and sharing it with various stakeholders only to realize no one ever looks at the dang thing.

Most of the popular SEO tools come with various standard and custom reports. They can be great in many cases, particularly since they require less effort upfront by the user.

That said, we have found that building your own SEO dashboards can give you more control – and often more flexibility.

In practice, we like a mix of pre-built reports from tools, combined with our own custom reporting that lets us scratch some of our own particular itches.

An SEO dashboard can be a central hub for all your data sources so that you can get a full understanding of SEO performance.

But its real use is in telling stories stakeholders can understand and care about while hopefully providing SEO practitioners with actionable insights.

Setting Goals And Identifying KPIs

Depending on the dashboarding tool you choose, enterprise dashboards can be customized in a number of ways – so it is important to hammer out what the business objectives of the company are, and how the SEO program supports those goals.

That way, you can ensure that the reports displayed directly connect to the needs of the key stakeholders.

For instance, while you’re mentioning metrics, including site traffic, keyword positions, and clicks, sales executives may be interested in hearing about revenue or ROI instead.

While giving detailed reports to stakeholders is essential, your collected data won’t mean anything to them without context.

Break down the numbers for them (and emphasize KPIs that they’re keen to hear about).

This leads us to define what those KPIs are in the first place.

How To Categorize KPIs

After identifying key performance indicators (KPIs) and setting clear goals, determine how to organize and group them in the dashboard.

There are a ton of ways to do this, but if you need some ideas, at my company, we tend to use reports such as:

  • Traffic performance: A report that shows basic traffic performance information from Google Search Console, including aggregate metrics (clicks, impressions, avg. CTR, avg. position), clicks and impressions over time, position bucket chart, and top keywords and pages.
  • Page type performance: Traffic report broken out by page types.
  • Query category performance: Traffic report broken down by different major query topics.
  • Linkbuilding performance: Shows data on links earned by LSG for the client.
  • Content performance: Shows traffic performance for pages created/updated for SEO.
  • Striking distance report: Shows pages within “striking distance” from ranking well for high potential queries. This can be a quick way to find your next opportunity.
  • Date range comparison report: Compares performance data on the page/keyword level for a selected time period to the previous period or year.
  • SERP market share report: This shows how the client is performing in the search engine results pages (SERPs) for a group of keywords compared to their competitors.
  • Google Business Profile insights: Aggregated and broken down by location. Ability to filter by address, state, city, or other custom segments.
  • Cannibalization report: A report that shows when multiple pages are ranking for the same keyword. This can help us identify pages on a site that may benefit from differentiation.
Traffic performance reportScreenshot from Looker Studio, February 2023

Creating a template for dashboards can save time, especially for those creating multiple dashboards for different sites or business units.

Utilize a general template that includes the most frequently used reporting pages, and then customize it by adding or removing pages as necessary.

Depending on the industry and needs, you likely will need additional reporting or modifications to tailor the dashboard and get the most value from it.

Where To Gather Data For Your Dashboard

Before selecting a dashboarding tool, it’s essential to determine which data sources (such as GSC, Google Analytics, etc.) and data visualization platforms will be most beneficial for providing valuable insights.

Many options are available depending on how much you need to customize your reporting, the skillset of the team building and maintaining the dashboards, and other factors.

Some examples of data sources might include:

  • Google Search Console.
  • Whatever analytics tool you use (Google, Adobe, etc.).
  • Google Business Profile insights.
  • Third-party rank tracking data (e.g., Ahrefs, Traject, Semrush, Stat, etc.)
  • Proprietary data (e.g., we connect our backlink data to our dashboards via Google Sheets).
  • Other custom datasets.

We warehouse most of this data, including Google Search Console, Traject, and Semrush data in Google BigQuery for data flexibility and speed.

In terms of data visualization and dashboarding, we use Looker Studio (formerly Google Data Studio). It’s free – and while it has its share of trade-offs, it’s pretty flexible for how we use it.

Examples Of Reports For Different Use Cases

There are various modifications that may be necessary for different industries to accommodate different metrics and customize reporting.

These use cases can give you a better understanding of how to fine-tune what reports might be best to create and what data and KPIs you could include.

Of course, there are an infinite number of reports you could create, but here are some of the basics we like:

1. Monitor Local Pack Appearances And Performance Over Time

Monitor top local pack competitorsScreenshot from Looker Studio, February 2023

This feature is particularly beneficial for businesses with multiple locations. It allows you to quickly show and measure your map pack performance.

For example, a national retail brand would likely want to use this to track its local SEO.

You can also organize the data by location and provide the ability to filter by state, city, region, and zip code.

This can be very valuable because it can help a brand identify challenges and opportunities at the local level.

2. Filter Traffic By Branded Vs. Unbranded Keywords

Aggregate metrics for selected time periodScreenshot from Looker Studio, February 2023

This is probably our favorite report type.

The ability to filter traffic by branded and unbranded keywords is a function you can implement with nearly all dashboards, as it’s nearly universally useful.

Non-branded traffic can be more valuable for increasing brand awareness and reaching new customers, while branded traffic is typically more valuable for driving sales or conversions, as these visitors are already familiar with your product or service.

Segmenting data this way can be particularly illuminating for businesses that have strong brands.

Often SEO performance can be obfuscated by brand search patterns.

By stripping away brand queries, we can start to get a picture of how the SEO program really performs. Because of this, we make non-brand-only reports the default filter on every report.

3. Report On Custom Keyword Categories

Click breakdown by subverticalScreenshot from Looker Studio, February 2023

Understanding how your site performs at the “topic” level vs. looking at specific keywords can be illuminating.

This requires either manually or programmatically tagging the keywords you are tracking.

This type of report can be particularly helpful in tracking how search engines are treating you on specific topics.

For example, last year, we had a client growing in rankings and traffic for keywords for its core service category (e.g., hardware store), but it was losing rankings and traffic for “reviews” queries (e.g. tool reviews).

This stood out visually in our Category report and helped us quickly identify the pattern and come up with solutions to reverse it.

We also use these Category buckets in Share of Voice reporting to show how a site compares to its competitors at the topic level.

4. Report On Market Share By Location

location addresses reportScreenshot from Looker Studio, February 2023

This reporting gives you the ability to demonstrate how effectively they are growing in an existing or new market. This can be locally focused, such as a city or state, or it can be nationally focused.

5. Report On Google Analytics Goals

Goal competions over timeScreenshot from Looker Studio, February 2023

By taking data from Google Analytics, you can show and measure the performance of customized goals for better reporting.

Examples of goals include a user making a purchase, a contact/lead form submission, appointments booked, or even how long the user spent on the site.

We find the main challenge with these types of reports is that most sites do not have goals set up correctly in Analytics.

But that’s for another post.

6. Segment Data By Country

Segment data by countryScreenshot from Looker Studio, February 2023

This reporting was built to segment data by country. This can be useful for brands seeking to expand their reach and gain more visibility.

By overlaying and filtering these markets, you can get a clear idea of how they stack up against each other and how the initiatives are performing as a whole.

7. Striking Distance Reporting

Striking Distrance reportScreenshot from Looker Studio, February 2023

Striking distance reports can quickly give you an idea of which pages to focus on based on how close they are to ranking well for high-potential queries/topics.

Striking distanceScreenshot from Looker Studio, February 2023

You can see where this reporting gets powerful in the red box above.

A user can filter and create their own criteria for “striking distance” (e.g., impressions > X, CTR > Y, etc.).

Additional good filters for this report include conversions, revenue, average order value, etc.

Our agency uses GSC for all the data but supplements it with monthly search volume estimates from Semrush.

Typically, we only update these periodically as they don’t change often, and it keeps API costs down.

8. Reporting And Monitoring Domain Migrations

Domain A vs Domain BScreenshot from Looker Studio, February 2023

There’s nothing more nail-biting than redirecting your old site to a new domain and then waiting to see what happens to the SEO.

We developed this report so you can quickly see where the old domain was and how the new domain’s metrics compare. It also can be helpful to filter this report by page type, category type, region, etc.

In the first two to four weeks post-migration, this is probably our most viewed report, particularly in the middle of the night.

9. Benchmark Reporting Of Before Vs. After Making Changes To Your Site

Pre and post release performance reportScreenshot from Looker Studio, February 2023

It’s fairly obvious, but being able to mark when site releases were pushed live on your reports can be extremely helpful in determining whether or not a release helped or hurt your SEO.

It wasn’t ready at the time of this publication, but the next version of this report will also have the option to see whether or not a change in performance post-release was statistically significant.

If the change is not statistically significant, then it’s likely the site is experiencing a normal traffic fluctuation.

Determining this quickly can be quite helpful when a stakeholder is concerned about a Google algorithm update or whatever is making their imaginations run wild when they see a traffic dip.

Make The Dashboard Reporting Digestible

Whatever you decide to include in the dashboard, you should balance using detailed reports to show how your SEO initiatives are progressing with using your reporting to tell a story for key stakeholders.

The reality is most stakeholders will not check your reports regularly, so make sure the front page has the most digestible, valuable information.

Additionally, make sure deep reports are useful for the actual user – who is usually not the CMO.

Instead of making them go to the dashboard, consider bringing the reports to them.

For example, you could deliver automated bite-sized summary reports, statistically significant changes in traffic, or GBP updates via email or slack.

When in doubt, keep the reporting simple but comprehensive.

Should You Build Or Buy An Enterprise SEO Dashboard?

If you have the skills and expertise to build enterprise dashboards, they can be well worth it, as they have great functionality in communicating and tracking performance.

Communication with stakeholders is a key challenge – particularly less technical stakeholders who nevertheless often control the budget. Being able to quickly and effectively display what they care about has tremendous value in both the short and long term.

If you do not need complex custom reports, there are plenty of out-of-the-box solutions that can help vs. investing in building it yourself.

For out-of-the-box solutions, you might consider options such as Klipfolio or Databox. They are simple and easy to use, but the drawback is they lack the ability to customize reporting.

In either case, it would be wise to have a system for gathering feedback from users and iterating on the dashboard to ensure it’s designed or arranged in a way that is most useful to everyone.

results of all camapigns in 2017 Screenshot from Klipfolio, February 2023

The Bottom Line

Enterprise SEO dashboards offer a number of benefits, as they help agencies and internal stakeholders track, manage, and report on key performance indicators.

A centralized dashboard can organize priorities, gather data, and provide powerful data insights.

This allows agencies and stakeholders to effectively communicate progress on business objectives and the overall value of each facet of the SEO program.

More resources: 


Featured Image: ZinetroN/Shutterstock

Enterprise SEO: 4 Ways To Boost SEO ROI With No Overhead Costs

This post was sponsored by ResultFirst. The opinions expressed in this article are the sponsor’s own.

Your CEO wants to know how important your SEO team is in the company’s big picture.

The CFO wants to make sure you’re staying within your tight marketing budget.

Meanwhile, shareholders want to see a higher return on investment (ROI) with limited cost.

So, how do you transform your SEO team into an ROI powerhouse without breaking your budget?

We’ll show you how to improve your ROI through an updated keyword ranking strategy and some untapped SEO strategies for enterprise SEO teams.

And some of these SEO strategies only cost money when they work.

We’ll teach you how to work more efficiently with a smaller in-house marketing budget.

1. Get More Qualified Visitors: Add Mid-Volume Keywords To Your SEO Strategy

You know the drill. Your CEO wants to see millions of visitors pouring into your site with a minimum spend.

Enter SEO.

Your SEO team focuses on high-volume keywords and branded keywords to make sure traffic flow improves.

However, once website traffic begins to increase, shareholders seem to start focusing on the next key metric – return on investment (ROI).

Suddenly, your CEO starts asking to see conversion data and asking how many hours went into each conversion:

  • How many hours went into nurturing each visitor?
  • How many of those nurtured visitors converted into a sale?
  • How many fell out of a long marketing funnel?
  • How many of those visitors are converting into true profit?
  • Is all of this work financially paying off?

Then, you realize that high-volume keywords and branded keywords only attract top-of-the-funnel visitors, a.k.a people who are the farthest away from making a purchase.

The excitement begins to fade – your marketing team has spent hundreds of hours nurturing those top-funnel visitors to the consideration stage, only for 4.31% of visitors to convert.

Each hour spent nurturing reduces the ROI of SEO.

It’s time to make sure that the leads entering your website are closer to the conversion phase of your marketing funnel.

After all, less work to transform a visitor into profit means higher ROI.

The key: pivot your SEO team’s focus towards adding more mid-volume and low-volume keywords to your SEO strategy.

Why Should I Allocate SEO Bandwidth To Mid- & Low-Volume Keywords?

To make sure that your website leads are closer to conversion, allocate SEO bandwidth toward mid- and low-volume keywords.

What’s The ROI Difference Between High-Volume & Mid-/Low-Volume Keywords?

High-volume keywords, such as the short-tail keywords [iPhone 14] or [Android], are great for awareness and traffic. But because visitors who enter your site through high-volume, short-tail keywords are in the awareness stage of the marketing funnel, only 3% of these visitors may convert.

Mid-volume and low-volume keywords, such as the long-tail keywords [buy 256GB iPhone 14 pro max], have a 23% chance of converting with less work.

How To Increase ROI With Mid- & Low-Volume Keywords

To add mid-volume and low-volume keywords (a.k.a long-tail keywords) to your SEO strategy, simply repeat your in-house keyword research strategy to focus on search intent.

Re-performing your initial keyword research with search intent will naturally help you uncover the long-tail keywords you need to get more qualified leads and search visibility.

The Easy Way

Don’t have the budget to repeat keyword research for more qualified search terms?

Look into:

  1. Hands-on pay-for-performance SEO agencies that combine your current keyword strategy with a well-balanced mix of short-tail and long-tail keywords. Bonus, you only pay for results; there are no budget-wasting retainers.
  2. Automated SEO tools, which will still require bandwidth for configuration and quality control.

2. Audit The True ROI Of Your SEO Strategy: Reduce Unnecessary Marketing Spend

Being wise about how you allocate your resources is the second key to higher ROI.

Ask yourself:

  1. Are your marketing teams aligned with your SEO goals?
  2. Are you streamlining and automating simple SEO tasks to improve bandwidth and innovative output from your key players?
  3. If you’re outsourcing parts of your SEO strategy, is their success resulting in net profit?

If the answer to any of these questions is no, you may be accidentally lowering the ROI of your SEO results.

Focus on these key areas to solve the largest unnecessary drains on your marketing budget.

Cost Reduction Tip 1: Ensure Content Marketing, PPC & SEO Are Aligned For Higher Success

Sharing strategies and data between marketing teams can help your organization save bandwidth costs while improving how you optimize and manage campaigns.

Siloed enterprise marketing teams can quickly become one of the largest sources of budget drain.

In fact, 13.9% of marketing managers and department heads cited alignment with other departments as a major hurdle to SEO success in 2022.

However, when broader interdepartmental collaboration is implemented, you can quickly see the ROI of SEO strategies increase.

The Problem

ROI is severely lowered when PPC teams, content marketing teams, and SEO teams are not communicating with each other, content can quickly overlap, causing cannibalization, repeat work, and more.

The cost of duplicate work, educational meetings, and strategy repairs cause unnecessary additional costs toward a conversion.

The Solution

Reduce repetitive work and raise ROI by:

  • Using proven data from recently completed campaigns. Save time on SEO research by leveraging successful PPC ad copy as a starting point for SERP titles and meta descriptions.
  • Combining and sharing PPC and SEO keyword research.
  • Sharing Google Ads and Search Console data between teams to save time on experimenting and help avoid mistakes.
  • Discovering SERP ownership and allocating ad spend to SERPs that have higher competition.
  • Locating and combining content pages that directly compete with SEO-focused pages, then working together to focus those content creation resources on new, high-ROI targets.

By reducing repeat work for the same conversion, you can quickly raise ROI.

Cost Reduction Tip 2: Safely Streamline & Automate SEO Tasks

In 2022, the majority of marketing managers and department heads cited a lack of resources as their largest hurdle toward SEO success.

The Problem

ROI drops when your team is stretched thin; high-quality output decreases and mistakes are made.

Mistakes take time to correct, and to your CEO, time is money that’s taken away from ROI.

The Solution

Raise ROI by investing in AI and machine learning tools that save time and help allow the output of higher-quality work from your teams.

Time saved = lower conversion costs = higher ROI.

AI and machine learning can reduce conversion costs by up to 20%, with up to 70% of the cost reduction resulting from higher productivity.

To get started, uncover which simple SEO tasks can be automated and taken off of your team’s plate.

AI can safely automate time-consuming tasks and augment SEO performance through:

  • SERP anomaly detection.
  • Ranking and traffic report updates.
  • Backlink profile creation.
  • Gathering manual SEO data.
  • Backlink sourcing.
  • Initial keyword research reports.
  • Topic research and article structure.

By allowing tools and AI to perform those tasks, you’ll find:

  • Fewer costly mistakes and correction periods, because your team has more time to focus on quality instead of racing to complete their tasks.
  • Less time-spend on time-consuming work, allowing your team to focus on needle-moving strategy and collaboration.
  • Faster paths to scalability and growth within your SEO team structure.

Each of these elements directly influences the ROI of SEO.

Cost Reduction Tip 3: Audit The ROI Of Outsourced SEO

Your CFO and CEO are highly focused on costs to operate versus profit.

You should be, too.

Outsourcing SEO tasks solves any bandwidth problems your marketing team has, but how do you know if the cost of the retainer is worth the ROI?

The Problem

ROI drops when retainers enter the picture.

When there is an expense simply because your company signed the contract or because the agency requires three months of setup time, it can be hard to prove that your agency choice was a good idea.

The Solution

Learning how retainers impact your ROI can help you paint a better picture of success.

Calculating your SEO strategy’s ROI and including retainer costs plus the time it takes to get to page 1 is key.

  • When is your outsourced SEO agency expecting results to begin?
  • How many months of the retainer will you be paying before that?
  • How much money could you save paying only for results?
Enterprise SEO: 4 Ways To Boost SEO ROI With No Overhead CostsImage created by ResultFirst, February 2023

In this scenario, the first SEO results are seen around month four.

With traditional SEO billing, you’ve already spent $4,000 for the first conversions.

With pay-for-performance SEO billing, you’ve only paid $450 for the first conversions.

After discovering the cost impact of your current retainers, try exploring other types of SEO agencies.

3. Hire Specific Top Skills: Scale Your SEO Team Into A High-Impact Powerhouse

Like searching for the perfect SEO agency, hiring new SEO professionals can be an ROI-draining gamble.

So, in order to positively impact your ROI, the key is to look for specific traits for the perfect enterprise SEO professional.

Look For These Traits In Your Next Enterprise SEO Hire

In addition to critical thinking, great speaking and writing ability, technical and programming skills, and analytics knowledge, you should also look for these key enterprise SEO traits:

  • Inherent knowledge of your business and its vertical(s).
  • A multidisciplinary mindset with a collaborative nature.
  • SEO reporting mastery and the ability to communicate results in ways that matter to your CEO.
  • A solid foundational understanding of how search engines crawl, index, and rank content.
  • Experience creating and maintaining technical documentation.
  • Deep experience with AI-assisted SEO tools and platforms.

By crafting your enterprise SEO team around these skillsets, you automatically attune your team towards high-quality, high-ROI results.

Scale Your SEO Department Effortlessly With No Recruitment Costs

This year, many marketing and SEO budgets are lower than usual.

If hiring is not included in your budget for this year, it’s still possible to scale your SEO program.

You can avoid hiring expensive SEO teams in-house and work with a pay-for-performance agency like ResultFirst to affordably scale your SEO program.

4. Implement Pay-Per-Performance SEO Into Your SEO Strategy

As you know, the startup costs of onboarding a new SEO agency can cause your ROI to plummet as you wait for results.

In some cases, the first true SEO results from a retainer SEO contract can take up to six months, effectively causing your conversion value to be much lower than your CPC.

A great alternative to traditional SEO agency models is the pay-for-performance (PFP) SEO model.

While you work with your PPC team for immediate visibility on SERPs, a PFP agency can begin working on your search visibility for free.

What Is Pay-For-Performance SEO?

Pay-For-Performance (PFP) SEO is a performance-based service model in which you are only charged when your SEO campaign is successful and your SEO goals are achieved.

Enterprise SEO: 4 Ways To Boost SEO ROI With No Overhead CostsImage created by ResultFirst, February 2023

So, once you reach the desired ranking for your top keywords, then, and only then, will you be charged.

PFP SEO works primarily to boost rankings, increase web traffic, and drive more revenue through:

  • Industry Analysis.
  • Competitor Analysis.
  • Complete Website Audit.
  • Keyword Research.
  • Complete On-Page SEO Suggestions.
  • Backlink Acquisitions.

Outperform Your Competition & Grow Your Digital Marketing Initiatives With ResultFirst

Pay-For-Performance SEO is here to address your economic challenges by allowing your company to achieve greater results with less marketing spend.

Ready to increase organic traffic, improve rankings, and boost conversions for your business – all while saving money and getting the most return on your investment? Start marketing with ResultFirst today!


Image Credits

Featured Image: Used with permission.

New Website Optimization Solutions For Enterprise-Level SEOs [Webinar] via @sejournal, @lorenbaker

As the scope of website optimization continues to expand, digital marketing professionals are being tasked with an increasingly complex set of responsibilities.

Following Google’s introduction of Core Web Vitals, there’s been a growing focus on user experience.

Plus, it’s important for websites to be in compliance with the latest accessibility and privacy recommendations.

For enterprise-level SEOs in charge of optimizing larger sites, staying on top of these trends can be particularly challenging.

So, how can you and your organization best prepare to take on these expanding responsibilities?

What tools and approaches will it take to move your company towards an effective enterprise SEO project management process?

In our next webinar, our guests introduce a new, broader “website intelligence” approach to managing website optimization.

You’ll learn innovative ways to improve your website’s search rankings, while complying with industry-wide best practices and providing a top-notch user experience.

Join Ali Habibzadeh, CTO of Lumar, and Ashley Berman Hale, VP of Professional Services at Lumar, as they discuss:

  • What website intelligence is and how it can help SEO experts and digital marketers stay on top of website improvements.
  • Which site optimizations we should keep in mind beyond search: accessibility, user experience, compliance, etc.
  • Common website accessibility issues and why SEOs are well-positioned to contribute to these important efforts.

In this session, we’ll provide an introduction to some of the new disciplines that your SEO team should become familiar with.

Say goodbye to inefficient processes within your company and start building new strategies into your optimization approach.

With website intelligence, you can seamlessly scale an enterprise SEO program and maintain a healthy, compliant, high-performing website.

Sign up for this webinar and discover how to effectively adapt to the evolving nature of SEO and set your website up for continued success.

A Guide To Enterprise SEO Strategy For SaaS Brands

Software-as-a-service (SaaS) is a highly unique but profitable business model when combined with a successful marketing strategy.

Since the cost of hosting cloud networking and applications tends to be reduced with additional customers, SaaS companies need to grow their subscriber base quickly to thrive in a competitive market.

Over the years, I’ve found that many SaaS companies tend to focus more on paid acquisition for steady traffic flow and conversions. While this strategy certainly has short-term profitability, once you turn the faucet off, the traffic doesn’t come back.

For this reason, I recommend that most SaaS companies invest more into SEO as an all-encompassing strategy for growth.

Furthermore, the SEO strategies I list below will only improve your existing marketing efforts, whether you market your company using PPC, email, or social media.

With this in mind, I’d like to discuss some of the unique challenges SaaS companies face in the digital space and ways SEO can be used to overcome these challenges.

Then, I’ll provide nine actionable tips to help you improve your online presence and grow your business.

5 Unique Digital Challenges For SaaS Companies

1. Economies Of Scale

As I stated in the introduction, SaaS marketers face a tough challenge in scaling SaaS businesses to a comfortable degree in order to offset the cost of hosting their cloud applications.

To achieve a lower cost of total ownership (TCO), SaaS companies need to build an effective network scale that:

  • Acquires new customers constantly.
  • Retains existing ones.
  • Entices customers to communicate with one another using the software to build a full-fledged network.

Unfortunately, paid advertising only contributes to the cost of this model and fails to bring on new customers outside of your narrow window of focus.

Instead, what’s needed is an omnichannel strategy that builds awareness organically through multiple channels.

2. Levels Of Service

Many SaaS providers use varying business models, including self-service, managed service, and automated service models for customer support.

These models relate to the amount of support the SaaS vendor provides, which greatly affects the cost of managing and running their platforms.

In some ways, a managed or automated troubleshooting model could be a positive piece of marketing material.

But if your SaaS platform has a notoriously high learning curve, such as Salesforce, and you use a self-service model for customer support, you may need to invest heavily in educational materials and tutorials to assist customers as they learn about your products.

3. Customer Acquisition Vs. Retention

While we focus heavily on customer acquisition to grow the network of a SaaS provider, keeping customers on the network is equally important.

Whether you rely on a one-time purchase or a subscription model, constantly iterating with new products, releases, and continual customer support is critical for maintaining steady growth for your business.

For this reason, SaaS companies need to invest in a wide-range marketing strategy that appeals to new and existing customers in different ways.

4. Competing For Branded Keywords

Most of your keywords may be branded, which can be difficult to scale if no one is aware of your software or brand.

For this reason, a mix of PPC, link building, and high-level content will be critical to growing your brand’s name and people’s affiliation with your products.

5. Optimizing For Search Intent

Finally, when you’re dealing with branded products and multiple keywords, it can be difficult to decipher intent.

As we’ll discuss, optimizing your funnel and content strategically around intent will be important for your overall SEO strategy.

Benefits Of SEO For Sustainable SaaS Growth

Since SaaS companies rely on building economies of scale to reduce costs and increase profit, a long-term strategy like organic SEO makes the most sense for SaaS businesses.

Some of the benefits of SaaS SEO include:

  • Generating sustainable growth through steady customer acquisition.
  • Reducing the cost-per-acquisition (CPA) of each new customer.
  • Creating widespread brand awareness for your products.
  • Educating and retaining customers through highly authoritative content.
  • Improving overall omnichannel marketing performance.

The last point is interesting because most SaaS companies will typically use email marketing and paid media to attract and retain customers.

As a result, high-level content serves as great marketing material to advertise over these channels and entice user engagement.

As a final point, increasing brand visibility around your software is perhaps the most important aspect of SEO.

Many products like Microsoft Office and G-Suite benefit from having more users on the platform because it reduces friction for people trying to communicate through two different products.

So by establishing yourself as a thought leader and building a loyal customer base using a mix of content and SEO, you can build out a wide-scale network of users that reduce hosting costs and accelerate your growth.

To get started, let’s discuss seven actionable SEO strategies for SaaS businesses.

7 Actionable Ways To Scale SaaS Businesses With SEO

1. Establish The Fundamentals

First and foremost, you need to build a user-friendly site for people to download your products, contact customer support, and just read content.

Some technical fundamentals your website needs include:

  • HTTPS protocol.
  • Mobile optimization.
  • Fast page speed.
  • Optimized images (quality and size).
  • Clear web structure.
  • Strategic keyword usage.
  • Clear calls-to-action (CTAs).
  • A sizeable crawl budget.
  • An XML sitemap.
  • No duplicate content issues.
  • Hreflang tags for international or multilingual users.

Once established, it will be easier to rank your website for authoritative content and keep users dwelling on it once they visit.

2. Create Your Buyer Persona

Next, your team should develop a list of buyer personas you will pursue using multiple conversion tools. Input for buyer personas could be based on the following sources:

  • Sales and marketing teams.
  • Existing analytics sources (e.g., Google Analytics, Google Search Console, or Paid Media Channels).
  • Customer service representatives.
  • Direct feedback from customer surveys and interviews.

Now, your buyer personas or avatars will differ whether you’re targeting a B2C or B2B space.

In a B2C space, your buyer persona will be based on several demographic and psychographic inputs, including:

  • Location.
  • Age.
  • Interests.
  • Occupation.
  • Education level.

For example, if you were selling photo editing software, you would likely create separate avatars for professional/freelance photographers and also hobbyists.

On the other hand, your B2B persona will likely target specific people in an organization, such as managers, founders, or daily users.

For example, one marketing campaign and persona may focus on a software solution for sales teams and sales managers. At the same time, another campaign in the SEO space may target SEO managers looking to switch from existing products.

Once you have a list of buyer personas and avatars, you can create strategic campaigns with actionable solutions that appeal to these personas on both paid and organic channels.

3. Optimize Content For All Stages of the Funnel

As a SaaS provider, you will likely need to create separate content for separate buyer’s personas, but also for new and existing customers.

In terms of acquisition, creating specific content at each stage of your individual sales funnel will increase your chances of conversion.

Awareness

Create awareness that the user has a problem and that your software can solve it. Common marketing materials include:

  • Blog posts.
  • Guest posts.
  • Press releases.
  • Boosted social media posts.
  • Paid advertisements.

Interest

Build interest in your products and find ways to engage with users.

For example, encouraging users to sign up for your newsletter or email service can be a great way to engage with users over time.

At this stage, you could send emails to users or hit them with a pop-up advertising a free ebook, white paper, or any other high-level content that speaks to your products.

Evaluation/Decision

Engage with users further to push them closer to a conversion. Some common tactics include:

  • Free trials.
  • Limited consultations.
  • Free demos.
  • Free beta testing.

Purchase And Loyalty

Once a user has purchased one of your products, continue to engage them with special offers or educational content that improves their user experience and delivers satisfaction.

Hopefully, at this stage, you can generate strong brand loyalty, encouraging word-of-mouth advertising to grow your network.

4. Focus On The Right Keywords

Since the acquisition cost for early-stage SaaS providers is incredibly high, it’s important to curate a strategic organic keyword strategy that brings in qualified traffic to your website.

Some strategies to generate high-converting keywords and to use them appropriately include:

  • Target a list of your highest-converting PPC keywords.
  • Analyze what keywords competitors are bidding on and targeting organically.
  • Optimize for informational keywords (e.g., photo editing software: “How to enhance a photo”).
  • Leverage “integration” related terms if your software works with other products.
  • Focus on benefits (e.g., increase, improvement, automation, etc.).
  • List features (e.g., photo editing, red-eye removal, cropping, etc.).
  • Segment target keywords by intent across your sales funnel (e.g., informational keywords at the top of the funnel and keywords about features/benefits for mid-funnel content).
  • Optimize for lower volume, niche keywords with less competition to carve out market share.

5. Build Out Topic Clusters For Authority

Once you have a list of keywords and an actionable content strategy for your funnel put in place, it’s time to execute.

Since SaaS products are fairly sophisticated and highly competitive, it’s ideal to follow Google’s E-A-T guidelines (Expertise, Authority, and Trustworthiness) to craft your content.

In addition, I also recommend creating topic clusters around topics with similar content that reinforces the main topic to generate authority and answer as many user questions as possible.

HubSpot is a good example of a blog and SaaS platform that creates highly sophisticated content clusters around its main products, including blogs and user tutorials.

To create a topic cluster, start with a seed keyword that serves as the main topic, such as “Photography,” and create a series of related topics.

For example, Adobe provides a series of photography tips designed to educate users about and sell their products, such as Photoshop.

Adobe educational blogsScreenshot from Adobe, January 2023

By creating rich resource content, you can build a community of people who come to your brand, not just for products but also for thoughtful advice.

As a bonus, leverage community forums to further engage and educate users with common troubleshooting concerns with your products.

6. Don’t Forget About Links

While backlinks are still a valuable ranking signal, I view backlinks as a more valuable promotion strategy.

If you follow my content tips above, you will create many linkable assets that naturally accrue backlinks and can be used for promotion to earn more.

For example, white papers, ebooks, surveys, studies, and tutorials provide great resources to educate people and cite information for their own research.

However, to gain early exposure and build links to content, follow these actionable tips below:

  • Guest post on popular blogs and websites to generate buzz.
  • Promote educational content on paid channels, such as Facebook and Google.
  • Email educational content to relevant people in your industry to build awareness.
  • Contact resource pages for links to your software.
  • Conduct roundup interviews with industry professionals.
  • Promote surveys and studies through press releases or paid channels.

7. Tie Everything Together Across Multiple Channels

Finally, combine all of these strategies into an omnichannel strategy.

Using a mix of PPC for brand exposure, content to build authority, and organic SEO to scale customer acquisition will provide the best strategy to scale an early-stage SaaS business.

Furthermore, promoting high-level content like a white paper over advertisements, email, social media, and all other channels is a great way to earn exposure, build links, and drive traffic to your site.

Combine your PPC and SEO keyword research to optimize your funnel and create a consistent marketing strategy that nurtures users from awareness to the decision stage.

In Conclusion

SEO and SaaS don’t just sound alike, but they truly do go together.

While paid advertisements may be necessary to generate early brand exposure, these SEO strategies provide the best path forward to ease off your paid budget and scale your online presence naturally.

More resources: 


Featured Image: /Shutterstock