Mastering Local SEO: A Strategic Imperative For Travel And Tourism Operators via @sejournal, @JRiddall

The travel and tourism industry thrives on inspiration, discovery, and experience. While increasingly being challenged by social media and friend & family referrals, the first point of discovery for many travelers is still a search engine.

For operators in this competitive sector, ranging from boutique hotels and niche tour providers to vacation rental property owners and managers, as well as local attractions, a commanding online presence isn’t just beneficial – it’s fundamental to survival and growth.

This is where Local SEO emerges as a critical driver, connecting businesses with high-intent travelers actively seeking their next destination or experience.

As the search journey includes more AI-driven results, a sophisticated and adaptive Local SEO strategy is crucial.

This guide will navigate the essentials of Local SEO tailored for travel and tourism, incorporating strategies to thrive in the era of Google’s AI Overviews and other AI search platforms.

We’ll explore established best practices and new frontiers to help you enhance visibility, attract qualified leads, and convert searches into bookings.

Why Local SEO Is Non-Negotiable For Your Travel Business

Today’s travelers are digital nomads even before they pack their bags. They meticulously research, compare, and seek out authentic local experiences, with search engines as their primary guide.

A staggering 87% of consumers used Google to evaluate local businesses in 2022, according to BrightLocal, and this trend is particularly pronounced in the travel sector.

A robust Local SEO strategy ensures your offerings are prominent when potential customers conduct geographically specific searches. Consider these compelling reasons:

Hyper-Targeted Visibility

Local SEO puts your business in front of users searching for “boutique hotels in downtown Austin” or “eco-tours near me,” connecting you with an audience demonstrating clear local intent.

Increased Organic Traffic & Direct Bookings

Higher visibility in local search translates to more qualified traffic to your website, reducing reliance on commission-heavy Online Travel Agencies (OTAs).

Enhanced Credibility And Trust

Businesses appearing in top local search results, especially those with strong reviews, are perceived as more trustworthy. Indeed, according to Expedia group, studies show that 95% of travelers read reviews before booking

Competitive Edge

In a crowded marketplace, a sophisticated Local SEO strategy will differentiate your unique local offerings from larger, and perhaps less localized competitors.

Cost-Effectiveness

Compared to paid advertising, organic Local SEO can deliver a higher return on investment (ROI) over the long term by building sustainable visibility.

Building A Future-Proof Local SEO Strategy For Travel

To maximize visibility and capture the attention of modern travelers, operators must build their SEO strategy on several key pillars:

An Optimized Google Business Profile (GBP)

For businesses with a physical presence or those catering to broader service areas, a Google Business Profile is arguably the most potent Local SEO tool currently available.

It’s often the first interaction a potential customer has with a brand online, as Google Maps appears at the top of most local searches.

Here are the key GBP best practices you need to implement to leverage this important channel.

  • NAP Optimization: Claim and thoroughly complete your GBP listing. Ensure the accuracy of your business Name, Address (or service area), Phone number (NAP), website, hours, and a compelling, keyword-rich description.
  • Precise Categorization: Select the most accurate primary and secondary categories truly reflecting your business’s services, e.g., “Boutique Hotel,” “Adventure Tour Operator,” “Vacation Rental Agency.”
  • Service Area Definition: For businesses without a fixed customer-facing location (like tour operators) or those serving a broader region, accurately define your service areas. Google advises that this shouldn’t exceed a 2-hour drive from your base. If you serve an area beyond this 2-hour range, you will need to find ways to convince Google via reviews from customers located in the broader area, local partnerships, or perhaps establishing an actual satellite location.
  • Visual Storytelling: Invest in and share professional, high-resolution photos and videos of your business, properties, tours, amenities, local ambiance, guest experiences, team, etc.
  • Active Engagement via GBP Posts: Regularly use GBP posts to share updates, special offers, upcoming events, new blog content, and local insights. This signals to Google that your business is active and engaged in your community.
  • Review Management: Ask for and monitor customer reviews on GBP. Respond promptly and professionally to all reviews. This not only impacts rankings, but can also heavily influence booking decisions – 76% of consumers would update their negative review to a neutral or positive if a company acknowledged and fixed the complaint. Larger organizations with review volume across multiple locations will want to consider centralized and automated review management solutions such as BirdEye or BrightLocal.
  • Proactive Q&A Management: Monitor and answer questions in the GBP Q&A section to provide valuable information and manage customer perceptions.

Maintain A High-Performance, Locally Optimized Website

Your website is your digital flagship, where inspiration meets transaction.

Websites remain a core focus for all businesses because they are still the place where primary product and service content is housed, as well as for travel businesses where bookings begin, even if they are ultimately completed off-site.

Several components are involved in optimizing a site for local search.

Strategic Keyword Research

Identify terms your target audience uses at each stage of the travel planning funnel, and particularly those used during the Engage and Booking stages.

Focus on location-specific queries (“luxury safari tours Kenya”), property types (“beachfront villas Maui”), and unique selling propositions (“pet-friendly cabins in the Blue Ridge Mountains”).

On-Page Optimization

Craft unique, keyword-rich Title tags, hierarchical heading structures, and internal/external links for every key bottom-of-the-funnel page.

Review keyword rank, search volume, organic search traffic, and conversion data to determine the primary pages to focus on.

Larger organizations will want to take a broader, scalable approach with page templates, but will still hone attention and focus on key locations where some level of authority and visibility has already been established, upon which momentum can be built.

Dedicated Location/Service Pages

If you cater to multiple distinct areas or offer specialized tours/services per location, create unique, detailed landing pages for each location.

These pages should include unique localized content (particularly if services or products differ by location), local team information, testimonials, contact details, and embedded Google Maps.

Image & Video Optimization

Use descriptive filenames and alt text for all visuals, incorporating relevant keywords and location data, where applicable.

Optimize image file sizes for fast loading (the WebP format is recommended) without compromising quality. This is admittedly a challenge for many in the travel space as images and video can make or break a property, tour, or experience listing.

Mobile-Friendly Design

With a significant portion of travel searches and bookings occurring on mobile (mobile devices made up 70.5% of global online travel traffic in 2024), a responsive, fast-loading website is critical.

Furthermore, site speed is a recognized ranking factor, for which tools like Google PageSpeed Insights and Core Web Vitals are available to gauge and diagnose potential bottlenecks.

Rich, Informative Content

Develop content marketing plans to address traveler questions and showcase your local expertise via detailed itineraries, destination guides, “things to do” lists, and booking information.

Structured Data (Schema Markup)

Implement relevant schema, such as:

  • LocalBusiness.
  • Hotel.
  • LodgingBusiness.
  • VacationRental.
  • TouristAttraction.
  • TouristTrip (for itineraries).
  • Event.
  • FAQPage.
  • Article.

Schema helps search engines (and AI models) understand your content contextually.

Relevant, comprehensive structured data will improve your content’s eligibility for rich snippets and AI Overviews in Google, which are showing up in organic search results with increasing regularity across travel and all industries.

User Experience (UX) And Accessibility

A seamless UX with intuitive navigation, clear calls-to-action, and an easy booking process directly impacts conversion rates.

Further, ensuring your website is accessible to people with disabilities (based on WCAG Guidelines) broadens your target audience and is widely considered SEO best practice.

Building Authority With Off-Page SEO And Reputation Management

Off-page signals from relevant local and/or industry-specific sources significantly influence your local ranking and perceived trustworthiness.

Brand mentions, whether linked or not, are being recognized as an important factor in AI Search visibility.

Businesses looking to boost their local visibility need to consider their broad web presence, in addition to the content they control on their website and GBP.

  • NAP Consistency & Local Citations: Ensure your Name, Address, and Phone number (NAP) are identical across all online directories (e.g., Yelp, TripAdvisor, local tourism sites). Inconsistent NAP can harm rankings. Larger operators with multiple locations will want to consider implementing a centralized Listings Management tool like SOCi or Yext.
  • Strategic Link Building: Earn and obtain high-quality backlinks from relevant local organizations (tourism boards, chambers of commerce), travel blogs, local press, and complementary businesses.
  • Local Partnerships & Community Engagement: Collaborate with nearby businesses (restaurants, activity providers, event organizers) for cross-promotion and local link opportunities. Sponsoring and/or physically participating in local events can also help build visibility and relevant local links.
  • Local Influencer Collaboration: Partner with local travel and lifestyle influencers to tap into their engaged audiences with relevant content and messaging, thereby gaining authentic, local endorsements. These types of collaborations generally take time to establish and build trust, but can reap significant benefits by tapping into a loyal, local customer base.

Content Marketing: The Engine Of Local SEO And AI Visibility

High-quality, relevant content is fuel for both visibility in traditional organic and AI-driven search.

  • Audience-Centric Content Strategy: Understand your ideal traveler and their journey. Create content that inspires, informs, and facilitates booking.
  • Hyperlocal & Unique Storytelling: Develop blog posts, guides, videos, and itineraries highlighting your unique offerings and deep knowledge of the local area. Focus on what makes your experience or destination special, sharing authentic stories and insider tips.
  • Answer Questions Directly: Create content, including dedicated FAQ sections, and directly answer common traveler queries. Incorporate a Question and Answer schema to clearly call out this content for search and LLM crawlers. This is vital for appearing in Google’s AI Overviews and being useful to other AI chatbots.
  • Diverse Content Formats: Utilize blog articles, high-resolution photo galleries, engaging videos (destination spotlights, property tours, guest testimonials), interactive maps, and downloadable guides. Short-form video is highly effective on social media.
  • Content Promotion: Share your content strategically via GBP, social media, email marketing, and local partnerships to maximize its reach and opportunity to be shared further.

Thriving In The Era Of AI Overviews And AI Search

We can’t have an SEO conversation today, Local or otherwise, without considering the impact of AI on search.

Google’s AI Overviews and other AI tools like Perplexity and ChatGPT are changing how users find information.

In a recent Whitespark study, it was determined that AI Overviews are appearing for a significant 68% of local business-type searches.

To optimize for this new paradigm at a local level, there are a few things to consider, some of which you’ll note are in line with the SEO recommendations made above:

  • Prioritize E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness): AI models, especially Google’s, are designed to prioritize information from sources that demonstrate the four qualities of E-E-A-T. Ensure your content is accurate, well-researched, or proprietary, written by experts (or showcases expertise), and your website projects credibility.
  • Create Comprehensive, Factual, and Well-Structured Content: AI loves well-organized information. Use clear headings, bullet points, and ensure your content thoroughly covers a topic, directly answering common questions. This makes it easier for AI to parse and use your information for generating and displaying summaries.
  • Optimize for Conversational & Question-Based Queries: Think about how users ask questions about your business, products, or services verbally or in natural language. Structure content around these queries (e.g., “What are the best family-friendly hotels in Orlando with a water park?”).
  • Reinforce Entity Recognition: Ensure clear and consistent information about your business (your “entity”) across the web – your name, what you do, where you’re located, and unique offerings.
  • Structured Data Matters Even More: As mentioned, schema markup helps search engines and AI Large Language Models (LLMs) understand the specifics of your content (business, products, etc), thereby improving its ability to be accurately represented in AI-generated results.
  • Ensure Broad Web Presence and Citations: AI models like Perplexity cite their sources. Being mentioned and linked to from other authoritative travel sites, blogs, and news outlets can increase your chances of being referenced.
  • Monitor Your Appearance in AI Search: While direct tracking in AI Overviews and other AI search platforms is still in development, consider leveraging new third-party tools and conducting manual checks to determine if and how your business or content is appearing in AI-generated responses for relevant queries.

Track, Analyze, And Adapt

Any worthwhile and effective Local SEO effort is backed by data.

Use Google Analytics, Google Search Console, and other SEO tools to monitor key metrics, including organic traffic, keyword rankings (especially local), Google Business Profile insights (views, clicks, calls, direction requests), conversion rates, and referral traffic from local sources.

This data will be key to helping you continually refine your strategy as modern SEO (and now GEO or AEO) is a moving target.

The Future Is Local And AI-Enhanced

Local SEO is no longer a niche tactic, but a foundational element of a successful digital marketing strategy for any travel and tourism operator.

By focusing on providing genuine value to travelers, creating exceptional local experiences, and meticulously optimizing your online presence across all relevant platforms, you can attract more customers.

As AI continues to reshape search, the emphasis on high quality, authoritative, and clearly structured content, along with a broad-based, brand-forward web presence, becomes even more important.

Embrace the principles and tactics here, stay agile, and you’ll be well-positioned to navigate the evolving digital landscape and welcome more guests through your virtual and physical doors.

More resources:


Featured Image: RobinRmD/Shutterstock

Google’s Local Job Type Algorithm Detailed In Research Paper via @sejournal, @martinibuster

Google published a research paper describing how it extracts “services offered” information from local business sites to add it to business profiles in Google Maps and Search. The algorithm describes specific relevance factors and confirms that the system has been successfully in use for a year.

What makes this research paper especially notable is that one of the authors is Marc Najork, a distinguished research scientist at Google who is associated with many milestones in information retrieval, natural language processing, and artificial intelligence.

The purpose of this system is to make it easier for users to find local businesses that provide the services they are looking for. The paper was published in 2024 (according to the Internet Archive) and is dated 2023.

The research paper explains:

“…to reduce user effort, we developed and deployed a pipeline to automatically extract the job types from business websites. For example, if a web page owned by a plumbing business states: “we provide toilet installation and faucet repair service”, our pipeline outputs toilet installation and faucet repair as the job types for this business.”

Developing A Local Search System

The first step for creating a system for crawling and extracting job type information was to create training data from scratch. They selected billions of home pages that are listed in Google business profiles and extracted job type information from tables and formatted lists on home pages or pages that were one click away from the home pages. This job type data became the seed set of job types.

The extracted job type data was used as search queries, augmented with query expansion (synonyms) to expand the list of job types to include all possible variations of job type keyword phrases.

Second Step: Fixing A Relevance Problem

Google’s researchers applied their system on the billions of pages and it didn’t work as intended because many pages had job type phrases that were not describing services offered.

The research paper explains:

“We found that many pages mention job type names for other purposes like giving life tips. For example, a web page that teaches readers to deal with bed bugs might contain a sentence like a solution is to call home cleaning services if you find bed bugs in your home. They usually provide services like bed bug control. Though this page mentions multiple job type names, the page is not provided by a home cleaning business.”

Limiting the crawling and indexing to identifying job type keyword phrases resulted in false positives. The solution was to incorporate sentences that surrounded the keyword phrases so that they could better understand the context of the job type keyword phrases.

The success of using surrounding text is explained:

“As shown in Table 2, JobModelSurround performs significantly better than JobModel, which suggests that the surrounding words could indeed explain the intent of the seed job type mentions. This successfully improves the semantic understanding without processing the entire text of each page, keeping our models efficient.”

SEO Insight
The described local search algorithm is purposely excluding all information on the page and zeroing in on job type keyword phrases and surrounding words and phrases around those keywords. This shows the importance of how the words around important keyword phrases can provide context for the keyword phrases and make it easier for Google’s crawlers to understand what the page is about without having to process the entire web page.

SEO Insight
Another insight is that Google is not indexing the entire web page for the limited purpose of identifying job type keyword phrases. The algorithm is hunting for the keyword phrase and surrounding keyword phrases.

SEO Insight
The concept of analyzing only a part of a page is similar to Google’s Centerpiece Annotation where a section of content is identified as the main topic of the page. I’m not saying these are related. I’m just pointing out one feature out of many where a Google algorithm zeroes in on just a section of a page.

The System Uses BERT

Google used the BERT language model to classify whether phrases extracted from business websites describe actual job types. BERT was fine-tuned on labeled examples and given additional context such as website structure, URL patterns, and business category to improve precision without sacrificing scalability.

The Extraction System Can Be Generalized To Other Contexts

An interesting finding detailed by the research paper is that the system they developed can be used in areas (domains) other than local businesses, such as “expertise finding, legal and medical information extraction.”

They write:

“The lessons we shared in developing the largescale extraction pipeline from scratch can generalize to other information extraction or machine learning tasks. They have direct applications to domain-specific extraction tasks, exemplified by expertise finding, legal and medical information extraction.

Three most important lessons are:

(1) utilizing the data properties such as structured content could alleviate the cold start problem of data annotation;

(2) formulating the task as a retrieval problem could help researchers and practitioners deal with a large dataset;

(3) the context information could improve the model quality without sacrificing its scalability.”

Job Type Extract Is A Success

The research paper says that their system is a success, it has a high level of precision (accuracy) and that it is scalable. The research paper says that it has already been in use for a year. The research is dated 2023 but according to the Internet Archive (Wayback Machine), it was published sometime in July 2024.

The researchers write:

“Our pipeline is executed periodically to keep the extracted content up-to-date. It is currently deployed in production, and the output job types are surfaced to millions of Google Search and Maps users.”

Takeaways

  • Google’s Algorithm That Extracts Job Types from Webpages
    Google developed an algorithm that extracts “job types” (i.e., services offered) from business websites to display in Google Maps and Search.
  • Pipeline Extracts From Unstructured Content
    Instead of relying on structured HTML elements, the algorithm reads free-text content, making it effective even when services are buried in paragraphs.
  • Contextual Relevance Is Important
    The system evaluates surrounding words to confirm that service-related terms are actually relevant to the business, improving accuracy.
  • Model Generalization Potential
    The approach can be applied to other fields like legal or medical information extraction, showing how it can be applied to other kinds of knowledge.
  • High Accuracy and Scalability
    The system has been deployed for over a year and delivers scalable, high-precision results across billions of webpages.

Google published a research paper about an algorithm that automatically extracts service descriptions from local business websites by analyzing keyword phrases and their surrounding context, enabling more accurate and up-to-date listings in Google Maps and Search. This technique avoids dependence on HTML structure and can be adapted for use in other industries where extracting information from unstructured text is needed.

Read the research paper abstract and download the PDF version here:

Job Type Extraction for Service Businesses

Featured Image by Shutterstock/ViDI Studio

Local SEO: How To Make More Customers Click, Choose & Walk Through Your Doors [Webinar] via @sejournal, @hethr_campbell

How do you turn local searches into real foot traffic?

If your business relies on being found locally, clicks alone aren’t enough. You need future customers to choose you and show up.

Whether you’re managing search visibility, local listings, or digital customer experience, this session will help you turn more searches into measurable visits and offline conversions.

Join us for “Local SEO: How To Make More Customers Click, Choose & Walk Through Your Doors” on Wednesday, May 28 at 2 PM ET.  In this session, we’ll explore real consumer behavior and how it shapes your local SEO strategy.

Why This Webinar Is Worth Your Time:

Based on consumer research from over 2,000 individuals across the UK, US, France, and Germany, this session will give you a clear picture of what makes people take action.

In this session, you’ll learn: 

✅ What gets consumers to choose one business over another.
✅ Actionable tips to optimize local SEO strategies across Google, Apple, voice search, AI tools & more.
✅ How to improve visibility, clarity, and trust across every location you manage.
✅ Digital signals that matter most to consumers.

Presented by Krystal Taing (VP) and Paul Modaley (Content Marketing Manager) at Uberall, this event is built for businesses that want to capture more high-intent traffic and convert it into real-world outcomes across any industry.

What Makes This Session Different:

You won’t hear guesses or theories. 

You’ll walk away with real data and proven strategies based on how people search, decide, and shop in your area.

Let’s help you drive results for your local and multi-location brick-and-mortar businesses.

Can’t make it live? Sign up anyway, and we’ll send the full recording to your inbox.

Google & Apple Maps: 20% of Local Searches Now Start Here via @sejournal, @MattGSouthern

New research shows that map platforms have become key search engines for local businesses.

One in five consumers now searches directly in map apps instead of traditional search engines.

BrightLocal’s Consumer Search Behavior study found that Google, Apple, and Bing Maps make up 20% of all local searches.

This is a big part of search traffic that many marketers might be missing in their local SEO plans.

The Rise of Map-First Search Behavior

The research found that 15% of consumers use Google Maps as their first choice for local searches. This makes it the second most popular platform after Google Search (45%).

The study reads:

“Another significant finding is the prominence of Google Maps in local search. 15% of consumers said they would use Google Maps as their first port of call, meaning they are searching local terms—which could be brand or non-brand terms—directly in Google Maps.”

It continues:

“Google Maps, Apple Maps, and Bing Maps combined make up 20% of default local search platforms. This reinforces the importance of ensuring you’re optimizing for both map packs and organic search listings. You might have a strong presence in the SERPs, but if consumers are looking for businesses like yours on a map search, you need to ensure you’re going to be found there, too.”

This change shows that consumers favor visual, location-based searches for local businesses, especially when making spontaneous decisions.

Generational Differences in Map Usage

Different age groups use map platforms at different rates:

  • Eighteen percent of Gen Z consumers use Google Maps as their primary local search tool, which is three percentage points higher than the average.
  • 21% of Millennials use Google Maps as their default local search platform.
  • 5% of Millennials prefer Apple Maps as their primary local search option.
  • Younger consumers appear to be more comfortable using maps to discover local businesses. This might be because they’re used to doing everything on mobile devices.

What Consumers Look for in Map Results

The study found key information that drives consumer decisions when using maps:

  • 85% of consumers say contact information and opening hours are “important” or “very important”
  • 46% rate business contact information as “very important”
  • Nearly half (49%) of consumers “often” or “always” plan their route to a business after searching

Map-based searches have high potential to convert browsers into customers, the report notes:

“Almost half of consumers (49%) said that they ‘often’ or ‘always’ go on to plan their travel route to the chosen business. This suggests two things: one, how quickly consumers seem to be making their decisions, and two, that consumers are conducting local business research with the aim of visiting in the very near future.”

SEO Implications for Local Businesses

For SEO pros and local marketers, these findings highlight several actions to take:

  • Prioritize optimizing map listings beyond your Google Business Profile.
  • Ensure accuracy across all map platforms, not just Google.
  • Focus on complete business information, especially contact details and hours.
  • Monitor the “justifications” in map results, which can be sourced from your business information, reviews, and website.
  • Treat maps as a primary search channel rather than an afterthought.

BrightLocal highlights:

“So, don’t lose out to potential customers by not having a correct address, phone number, or email address listed on your platforms—and be sure to check your opening hours are up to date.”

Looking Ahead

Map platforms are evolving from simple navigation tools into search engines that drive sales and revenue.

If you treat map listings as an afterthought, you risk missing many motivated, ready-to-buy consumers.

As search continues to fragment across platforms, investing specific resources in optimizing your map presence, beyond standard local SEO, is increasingly essential for businesses that rely on local traffic.


Featured Image: miss.cabul/Shutterstock

Competitor Analysis In Local SEO And How To Gain An Edge via @sejournal, @JRiddall

In every community, multiple businesses and business types vie for prominence within a limited geographic radius.

As such, when it comes to online visibility and local SEO, competitor analysis isn’t just a best practice – it’s a necessity.

Understanding and responding to your rivals’ strategies, strengths, and weaknesses is the cornerstone of a winning local SEO campaign.

For SEO professionals, this means going beyond surface-level observations and diving deep into data to uncover actionable insights.

Let’s explore how to conduct a thorough competitor analysis and leverage any findings to gain an edge in local organic search, drive targeted traffic, and improve the bottom line.

Identifying Your Local Online Competition

Before you can analyze your competition, you need to identify them.

A business you consider a competitor offline may or may not be a competitor online, which will determine whether or not you can learn and apply anything from how their web presence is structured.

Furthermore, at a local level – and depending on the service or product – you may very well find large players like big box stores or ecommerce offerings appearing in the search results.

Here, too, there may not be much to be learned from a tactical perspective, but you do need to understand what and who you are up against in order to develop strategies for any given keyword or topic.

Understanding who the competition is and how far ahead they may or may not be will help you determine where to focus your attention.

A good starting point for any SEO strategy is from a position of strength.

In other words, those areas where your business has established some authority and visibility relative to your competitors.

If you have limited to no authority or visibility, it may be worthwhile focusing your attention elsewhere and considering paid search or social advertising strategies to bridge the gap.

A simple incognito Google search for your primary keywords in your target location will display a list of relevant businesses along with local directories and industry-specific websites, which all represent competition for your customers’ attention.

Alternatively, SEO tools like Ahrefs or Semrush will call out domains/websites, i.e., competitors found to be ranking for the same keywords your domain does.

These tools provide a wealth of content and keyword gap information, which will be used for much of the analysis outlined below.

Key Areas Of Local SEO Competitor Analysis

1. On-Page SEO Analysis

Any effective competitor analysis will naturally begin with a review of competitors’ websites to see “how” they may be able to outrank you and/or what they may be trying to rank for.

Examine the primary website content of any competitors outranking your website, focusing on relevant local keywords you want to be found for.

What keywords do they use in their titles, page headings, and link anchor text. These are presumably the keywords they have optimized for.

Keep in mind that when reviewing a competitive website or content, the assumption is that it was created and published with SEO in mind. However, this may not always be the case, so don’t be surprised if your competitor’s pages are not optimized; rather, look at this as an opportunity.

Are there pages for specific neighborhoods or landmarks? In other words, are your competitors looking to target customers in areas where you are or are not?

Analyze their structured data/schema markup, which helps search engines understand the context of their content.

Tools like Google’s Structured Data Testing Tool can help with this. Structured data is also an important consideration in optimizing for AI Search, a topic we’ll leave for another day.

Assess their website’s user experience and mobile-friendliness by running a Google PageSpeed Insights report on any of the competition’s ranking pages, along with the same on your own, to see what gaps exist.

Google prioritizes mobile-first indexing, so it goes without saying that a mobile-friendly website is essential for local SEO.

2. Google Business Profile (GBP) Optimization

A survey of SEO professionals by Brightlocal found that GBP optimization is the most valuable local SEO service, followed by creating content and web design.

For many businesses, their GBP is as (if not more) important than their website.

As such, reviewing your competitors’ GBP can reveal how often you need to post content or how many reviews you need to compete.

Your competitors’ GBP is a treasure trove of information. Analyze their chosen categories, keyword usage in business descriptions, the quality and quantity of photos and posts, and their engagement in the Q&A section.

Pay close attention to their posting frequency. Are they regularly sharing updates, offers, and events?

According to Google, “Businesses that add photos to their Business Profiles receive 42% more requests for directions on Google Maps, and 35% more clicks through to their websites than businesses that don’t.”

3. Local Citation Analysis

Your business name, address, and phone number (NAP) appearing in citations help strengthen local SEO as they confirm your geographic relevance to Google.

Local directory submission still very much matters when it comes to establishing local authority and visibility.

Here, too, you can conduct an incognito search and review local directories, or you can use tools like Whitespark or BrightLocal to identify where your competitors are listed.

Focus on the consistency and accuracy of their NAP information. Inconsistent citations can confuse search engines and negatively impact rankings.

A study by Moz found citation accuracy is a key factor in local search rankings.

4. Local Link Building Analysis

Similar to citations, obtaining links from relevant, local sources such as local blogs, newspapers, and chambers of commerce is highly valuable as backlinks have the effect of validating both the localness and service/product focus of a business.

Building relationships with local influencers and businesses can also help you acquire high-quality local backlinks.

Use tools like Ahrefs or Semrush to analyze your competitors’ backlink profiles. Identify their link sources and assess the quality of those links to see if it would be worthwhile to pursue the same.

Review your competitors’ websites to see if they’ve established local partnerships, and then see if those partners have linked to or mentioned them on their sites.

5. Review And Reputation Analysis

Reviews are a critical factor in terms of establishing customer trust and, by extension, local search authority and rankings.

Effective reputation management can significantly impact local SEO performance.

Analyze the volume, sentiment, and recency of your competitors’ Google, Yelp, or local/industry directory reviews.

Pay attention to how quickly and how your competition responds to reviews, both positive and negative.

6. Local Content Strategy

Content is still king, and a well-planned and effective content marketing strategy can set a local business apart.

Creating and sharing relevant, high-quality content that your customers and prospects want to read, like, and share is key to providing expertise while building authority and trust.

In fact, it can be argued that creating content that will answer all of your customers’ questions about selecting, purchasing, and using your products and services is the basis of modern SEO, local or otherwise.

Analyze the types of content your competitors are producing. Are they creating blog posts about local events, neighborhood guides, or customer success stories?

Identify content gaps and opportunities to create unique and valuable content for your local audience.

Leveraging local news and events can create very relevant content.

Expanded Strategies To Gain An Edge Through Competitor Analysis

Identify Gaps And Opportunities

This is the foundational step in leveraging the competitive analysis you’ve done.

Your competitor analysis should reveal where your rivals are falling short. These gaps represent opportunities for you to excel and surpass them.

Don’t just note the gaps; prioritize them. Which weaknesses, if addressed, will yield the most significant impact on your local SEO?

Consider factors like search volume for related keywords and the potential for increased customer engagement.

For example, if you note your competitors have not taken advantage of certain sub-categories in their Google Business Profile, ensure you do and key on those sub-categories with content like blog posts, images, or videos you create and share via GBP posts and elsewhere.

Reverse Engineering Successful Strategies

Reverse engineering what your competitors have done doesn’t mean blindly copying their website, content, or campaigns.

It’s about understanding why their strategies work and adapting them to your unique business. Again, be sure to select your true online competitors validated by performance data.

Analyze the elements of their successful strategies. Is it their content, their link-building tactics, their GBP optimization, or something else?

Once you identify the key components that appear to be boosting their presence relative to yours, brainstorm ways to improve upon what they and you are doing. Focus on adding value and differentiation.

For example, a local fitness studio might observe a competitor’s blog posts on “healthy meal prep” generating significant engagement on social media.

It analyzes the competitor’s content, noting the use of high-quality images, easy-to-follow recipes, and local ingredient recommendations.

It then creates its own blog posts on the same topic, but it also includes video tutorials, printable shopping lists, and interviews with local nutritionists, providing a more comprehensive and engaging experience.

Hyperlocal Content Creation

As discussed, content built to resonate with your local audience is essential for local SEO. It can be the difference between you and your competition in terms of both organic search ranking and engagement with your customer base.

Go beyond generic content. Focus on creating content specific to your target location. This could include neighborhood guides, local event calendars, or interviews with like-minded local business owners.

The goal is to establish your business as the trusted source of local information, particularly in areas where you have unique expertise and experience.

As an example, a local bookstore creates a blog series called “Neighborhood Spotlight,” featuring interviews with residents about their reading habits and favorite books or magazines.

It also creates a “Local Author” section on its website, showcasing books by writers from the area.

Local stories about neighbors can be of real interest to residents of a community and can initiate conversations about the business both online and off.

Another example could be a local hardware store or plumber creating, publishing, and sharing “how to” videos on their website, YouTube, and GBP centered around local weather conditions.

In a northern community, one such video might be titled “How to prepare your pipes for a winter freeze in [town name],” while in the south, it becomes “How to guard against flooding in [town name] during hurricane season.”

Building Local Relationships

Networking and partnering with other local businesses and influencers can significantly boost your local authority and visibility.

You may notice thriving local businesses or competitors in your area leveraging these types of partnerships, and if so, this should be a clear signal for doing the same.

If not, this becomes an important opportunity to differentiate your business.

Building relationships takes time and effort, but they will certainly pay off if properly planned and nurtured.

Participate in local events, join local business associations, and collaborate with other like-minded businesses on joint promotions.

The goal is to create a network of local connections that can amplify your reach, credibility, and trust.

A local coffee shop partners with a nearby bakery to offer a “coffee and pastry” combo deal. The shop also collaborates with a local artist to display their artwork, creating a unique and engaging atmosphere.

All three businesses benefit from increased exposure to each other’s customer base.

In another example, a local clothing boutique sees a competitor gain traction from partnering with and supporting a local community organization.

It then looks to establish similar relationships but ensures the return on investment (ROI) of each partnership by co-creating content, running events, and providing unique, branded promotional codes and URLs for tracking engagement and sales.

Monitoring And Adapting

Local SEO is an ongoing process. You need to regularly monitor your competitors, identify any new entrants or tactics, and adapt your strategies as needed.

Track key metrics, such as keyword rankings, organic website traffic, content publishing/sharing, and review volume. The tools noted above can help you do so on a scheduled basis.

Turning Competitor Insights Into Local SEO Success

Competitor analysis is an indispensable component of any successful local SEO strategy.

By properly identifying the competition and understanding your rivals’ strengths and weaknesses, you can identify opportunities to improve your local search visibility and stave off any threats as they arise.

Remember, SEO is a continuous process that requires ongoing monitoring and adaptation.

By leveraging the tools and strategies outlined here, you can work towards gaining and maintaining an edge.

More Resources:


Featured Image: HZ Creations/Shutterstock

Google Maps Gets An Upgrade To Combat Fake Reviews via @sejournal, @MattGSouthern

Google has updated its AI systems for Maps and Business Profiles, which now use Gemini to identify risky profile edits and fake reviews.

Gemini Finds Suspicious Profile Edits

Google is employing Gemini to spot fake changes to Business Profiles.

It can distinguish between a regular update, like a slight name change, and a sudden, suspicious shift, such as changing a business category from a “cafe” to a “plumber.”

In its announcement, Google said:

“We trained a new model with the help of Gemini that identifies potentially suspicious profile edits. A business that changes its name from ‘Zoe’s Coffee House’ to ‘Zoe’s Cafe’ isn’t suspicious—but a business that suddenly changes its category from ‘cafe’ to ‘plumber’ is.”

Google says this new system has blocked thousands of risky edits this year.

New Tools to Stop Fake Five-Star Reviews

Google will use Gemini to spot fake five-star reviews by tracking reviews over time. This allows the system to find new signs of abuse, even after the review is posted.

The company has launched alerts in the US, UK, and India. These alerts warn users when suspicious five-star reviews have been removed. Google plans to roll out the alerts worldwide next month.

See an example of the alerts below.

2024 in Numbers: Content Moderation

Google shared strong numbers from its work in 2024:

  • Over 240 million policy-violating reviews were blocked or removed before many people saw them.
  • More than 70 million risky edits to Maps listings were stopped.
  • Over 12 million fake Business Profiles were removed or blocked.
  • Posting was restricted on over 900,000 accounts that broke the rules repeatedly.

What This Means for SEO and Local Marketers

For SEO specialists and local marketing professionals, these updates underline the need for honest review strategies and careful Business Profile management.

As Google’s AI improves, tricks like fake reviews and unauthorized profile changes are easier to catch. Companies using shady tactics will face steeper penalties, while those focusing on genuine customer engagement will gain more trust from Google.

Best Practices for Local SEO

Given these advancements, local SEO professionals should:

  1.  Ensure client review practices follow Google’s rules.
  2. Ensure all Business Profiles are correctly claimed and managed.
  3. Monitor profile changes and review patterns.
  4. Focus on getting honest customer feedback.
  5. Use Google’s tools to report any suspicious activities by competitors.

Looking Ahead

Google plans to keep improving its systems. The company stated it will “keep working on the front lines and behind the scenes to keep content on Google Maps helpful and reliable.”

More details are available in its Content Trust and Safety Report.

Google Business Profile Suspensions Rise, But Appeals Are Delayed

Google Business Profile (GBP) suspensions have steadily risen since January, and as they increase, appeal resolution times have grown significantly – from about five days to nearly five weeks.

As a Platinum Product Expert in the Google Business Profile Support Forums, I help small businesses navigate Google’s GBP platform.

For many of these SMBs, Google is a primary lead driver, and when their listing goes south due to a suspension, life can get very hard.

Image from author, March 2025

What We Know

We noticed in February that forum complaints about suspensions reached their highest level since last August.

Users typically try support first but when frustrated, a subset of them find their way to the forums to see what their next steps are.

The forums provide a canary-in-the-coal-mine function allowing outside observers to understand problems that Google Business Profiles are currently experiencing.

Based on the current daily average posting rate, we estimate that March’s suspension-related posts will surpass February’s total. (Image from author, March 2025)

The weekly influx of these posts has not slowed. In fact, it’s accelerating.

Posts peak on either Mondays or Tuesdays, when business owners return to the office to deal with their suspensions and appeals.

You can see in the following chart that these daily high points and weekly totals continue to increase.

Image from author, March 2025

Why It’s Happening

Many others, who are managing local profiles, report an uptick in suspensions. The exact reason for this increase remains unclear.

As usual, Google has provided no explanation, despite overwhelming demand on both support channels and the forum.

When Google updates the algo, perhaps to increase trust in its listings, suspensions seem to be triggered – even when the user makes even minor changes to the profile.

Unfortunately, we do not yet know which attributes Google is finding unacceptable.

Google staffs their support for the “typical” level of suspensions. Appeals of those suspensions are handled by humans, and a suspension increase can cause the staff to get further and further behind.

These delays contribute to some of the “noise” we are seeing in the forum. At this point, the appeal process is taking somewhere on the order of 4 weeks or more, not the ~5 days noted by Google.

Image from author, March 2025

Bulk & API Accounts Also Impacted

GBP Bulk and API accounts – where a single corporate account can add new locations in bulk, with minimal additional verification or change information – have been impacted as well.

Several bulk and API account managers report that individual listings within bulk and API accounts now require manual re-verification even after minor edits, creating massive headaches for the corporate marketing teams trying to re-verify a listing in Peoria.

Late yesterday, Google confirmed the re-verification issues in a statement on the forum.

Our research indicates that the problem started much earlier than last week, and we are not convinced that the problem is yet solved.

Image from author, March 2025

However, Yext was reporting continuing issues on their system update page.

Image from author, March 2025

Don’t Make Changes

We strongly advise not making any changes to your listing at this time.

It appears Google does not yet have a handle on whatever is causing the increase in suspensions and re-verifications.

It obviously doesn’t have a handle on dealing with the large number of appeals. Thus, if your listing gets suspended, you will experience significant delays in getting reinstated.

We recommend you pause making any changes to your individual, API-managed, and bulk listings, at least until Google clarifies the issues or, more importantly, until support addresses the appeals backlog.

More Resources:


Featured Image: voronaman/Shutterstock

Google Business Profile Update: QR Codes For Review Pages via @sejournal, @MattGSouthern

Google has rolled out a new feature for Google Business Profiles that makes it easier to collect customer reviews.

You can now generate custom QR codes that, when scanned, direct customers straight to your business’s review page.

Google announced the update today on X:

How to Access the Feature

You can access the QR code generator by following these steps:

  1. Visit your Google Business Profile dashboard on desktop
  2. Click on the “ask for reviews” option
  3. Follow the on-screen instructions to generate either a direct link or a QR code

The system offers multiple sharing options, including Email, WhatsApp, and Facebook.

What This Means For Businesses

This update gives you more ways to increase review volume with minimal friction. QR codes can be displayed at physical locations, added to receipts, or included in post-purchase communications.

Review quantity and quality can enhance local search visibility. While reviews don’t impact search rankings, they affect Google’s local pack.

See more:

Customers More Willing To Write Reviews

On the topic of local search, I covered a relevant study earlier this week that finds customers are increasingly willing to write reviews.

BrightLocal analyzed 15 years of data and determined that customers are growing more aware of the importance of reviews. This awareness makes them more eager to contribute their thoughts and opinions.

The study reads:

“… despite the challenges of maintaining a consistent stream of new reviews, consumers are overwhelmingly willing to write one. It’s all about giving them a strong reason to do so (AKA a memorable experience) and catching them at the right time.”

See more:

Greater customer awareness is a double-edged sword, the study points out.

While people are more willing to write reviews, they’re less trusting of overall review scores. This means customers consult “alternative” sources like TikTok and YouTube in addition to checking Google reviews.

As you utilize this QR code feature to gather more reviews, remember that it’s important to be visible across multiple platforms to reach today’s customers.


Featured Image: BestForBest/Shutterstock

Do Reviews Still Matter? Study Looks At Changing Consumer Behavior via @sejournal, @MattGSouthern

BrightLocal has released a new report analyzing 15 years of consumer review behavior data. The findings reveal shifts in how people research and buy from local businesses.

Here’s more about the study and what it means for marketers.

Historical Trends

The report tracks the popularity of online reviews. It notes a rise in local business research from 2015 to 2016, which coincided with smartphone ownership reaching 77% among U.S. adults.

This trend peaked during the COVID-19 pandemic in 2020, when 59% of consumers said they researched local businesses nearly daily.

After that, the number of consumers researching local businesses steadily decreased.

Traditional Review Metrics Less Important

Consumers now place less importance on traditional review metrics:

  • Fewer consumers expect perfect five-star ratings.
  • People care less about how recent reviews are compared to 2018–2020.
  • Star ratings still matter, but more customers see them as “vanity metrics” instead of accurate indicators of business quality.

The report notes:

“This reinforces the point that consumers are more understanding of the challenges to maintain high ratings, and that it’s not a realistic indicator of true quality as a standalone factor.”

Consumers Willing To Write Reviews

Consumers may care less about reviews when deciding what to buy but are still willing to write them.

In the last five years, almost three-quarters of adults in the US have written an online review.

Additionally, data indicates that consumers are more willing to write reviews, even if they didn’t do so in the past year.

The report states:

“For business owners, what this shows is that, despite the challenges of maintaining a consistent stream of new reviews, consumers are overwhelmingly willing to write one. It’s all about giving them a strong reason to do so (AKA a memorable experience) and catching them at the right time.”

Related Webinar:

Platform Preferences

Screenshot from: brightlocal.com/research/consumer-reviews-historical-trends/, March 2025.

Google continues to lead as the preferred review platform, but the research shows movements among other platforms:

  • Facebook has dropped in both usage and trust from 2020 to 2025.
  • Yelp remains stable as a trusted review source.
  • Platforms like YouTube, local news outlets, and social media are more influential in helping consumers make decisions.

The report suggests that the distinction between “traditional” and “alternative” review platforms is less relevant, posing the question:

“What does a consumer care about the definition of a review platform, really?”

Screenshot from: brightlocal.com/research/consumer-reviews-historical-trends/, March 2025.

I’m sharing a personal anecdote here: I tend to do much of my local business research on YouTube and TikTok.

I’m traveling out of town this month, and I used a combination of both platforms to decide which hotel to book, the exact room type I wanted to book, and the restaurants I wanted to eat at while I’m there.

As the report notes, I felt the experiences shared on YouTube and TikTok were a more authentic representation of what I’d experience as a consumer. Although they don’t have standardized review systems, videos offer all the information needed to make an informed decision.

What This Means For Marketers

While recency and star ratings matter for local visibility, they no longer tell the whole story for customers.

BrightLocal’s study offers these takeaways for marketers:

  1. Be visible on various platforms, not just review sites.
  2. Respond to customer feedback instead of just aiming for high ratings.
  3. Use your business identity, like a Google Business Profile, to connect with socially conscious consumers.
  4. Adapt to the changing ideas of “review platforms.”
  5. Ask for reviews. Customers are willing to write them, so don’t hesitate to ask.

See the full report.


Featured Image: ImageFlow/Shutterstock

Local SEO Schema: A Complete Guide To Local Structured Data & Rich Results via @sejournal, @rio_seo

Structured data markup can work diligently behind the scenes to help your local business shine online.

It can add eye-catching rich results to your search results, like review stars, FAQs, and breadcrumbs, that grab attention and encourage more clicks.

Structured data uses the standardized vocabulary of Schema to tell search engines – and even AI tools – exactly what your website is about, making it easier for customers to find you.

While it’s not a direct ranking boost, structured data plays a big role in making your business more visible, whether in traditional search results or AI-powered tools like Gemini or ChatGPT.

From a local ice cream shop to a hardware store, adding structured data can make a huge difference in boosting your local SEO and staying ahead in today’s ultra-saturated digital world. It often remains an untapped resource, despite its potential to significantly enhance your local SEO strategy.

This guide will equip you with actionable knowledge to use structured data markup to boost your local SEO and strengthen your visibility across search engines and AI platforms.

Why Does Schema Matter?

Structured data with Schema convey additional information to search engines so they can interpret and display your content more effectively, giving your business a competitive edge in search engine results pages (SERPs).

Google has consistently highlighted the importance of schema and structured data in delivering relevant, detailed information to users.

Implementing schema correctly can improve your visibility, attract more clicks, and even increase conversions.

Let’s clarify key terms related to schema and structured data markup.

Understanding Schema, Structured Data, Rich Results, And SERP Features

Local search marketers often use the terms “schema”, “schema markup” and “structured data” interchangeably, but there are differences to understand.

Structured Data

Structured data is the format for organizing and describing information on a webpage. By implementing structured data markup to a page, you convey additional information and make it easier for search engines to accurately interpret your pages and display relevant snippets in SERPs.

Schema

Schema is an open source standardized vocabulary used to markup structured data. There are other vocabularies, but the search industry uses Schema.org which is a collaborative initiative founded by Google, Bing, Yahoo, and Yandex in 2011.

This vocabulary enables webmasters to tag elements like business names, addresses, phone numbers, customer reviews, and services.

Pages using structured data with schema are eligible for rich results, which can significantly improve how your business appears in search results.

Rich Results

Rich results (also known as rich snippets) are enhanced search elements that provide more detailed and visually engaging information.

Rich results can also be referred to as “SERP features.” Examples include:

Rich results not only improve click-through rates but also help your business stand out in competitive local search results.

SERP Features

A SERP feature is a specialized element on a search results page that provides extra information or functionality beyond standard results.

Examples include featured snippets, local packs, and knowledge panels. It is a broader category covering various elements, while a rich result enhances individual listings using structured data.

Why Structured Data Matters

Structured data is an integral part of any business’s local SEO strategy for myriad reasons. Let’s explore each reason more in-depth.

Improved Search Engine Understanding

Structured data acts as a translator, turning your website’s content into a format that search engines can easily understand and classify.

This allows Google, large language models (LLMs), and other engines to identify key information such as your business hours, location, services, and customer ratings.

The better search engines understand your site, the more likely they are to display relevant information to users.

Enhanced SERP Visibility

Rich results generated from structured data are more visually appealing than standard search results.

For example, a local bakery using schema markup might appear with review stars, a photo, operating hours, and a “Place an Order” button directly in the SERPs.

This enhanced visibility can drive more traffic to your site and attract higher-quality leads.

Increased Click-Through Rates

Pages featuring rich results typically enjoy higher click-through rates (CTRs) compared to those with standard results.

By giving users detailed information upfront – such as pricing, availability, or reviews – you make it easier for them to decide to engage with your business.

Competitive Advantage

In saturated local markets, structured data markup can differentiate your business from competitors.

If your competitor’s listing only shows basic details while yours features rich elements like sitelinks or a star rating, potential customers are more likely to click on your result.

Voice Search Optimization

As voice search grows in popularity, structured data becomes even more important.

Devices like Google Assistant rely heavily on schema to deliver concise, accurate answers to voice queries.

For example, adding a “FAQ” schema to your site can make your business the top result when users ask questions like, “Where’s the best coffee shop near me?”

The Role Of Structured Data In Local SEO

As evidenced above, structured data serves as a vital tool for local businesses, helping search engines understand and present your information more effectively.

For businesses aiming to improve visibility in local search results, structured data provides an opportunity to display essential details in a highly appealing format.

With schema, businesses can highlight critical information such as:

  • Business hours, including holiday schedules.
  • Customer reviews and ratings.
  • Location details with maps and directions.
  • Product pricing and availability.
  • Events and promotions.

For example, a local bakery could use structured data to feature customer reviews, a “Place an Order” button, and seasonal promotions.

An event venue might showcase upcoming events with dates, times, and ticket links, making it easier for potential customers to engage directly from search results.

Practical Benefits For Local Businesses

Here’s how structured data benefits local businesses in practice:

  • Restaurant Example: A family-owned diner uses schema to display operational hours, reviews, and menu links, reducing barriers for diners looking for quick information.
  • Retail Example: A local bookstore features event details, such as upcoming author signings, directly in search results to attract customers.
  • Service Example: A home improvement company highlights service areas and customer testimonials, building credibility and attracting clicks from targeted local users.

These enhancements create a competitive edge by presenting detailed and relevant information before the customer even clicks on your website.

Data And Google Business Profile

Structured data on a location page doesn’t directly affect Google Business Profile (GBP) features like the Map Pack or reviews, but it enhances organic search features, such as rich results, by improving how search engines interpret your website.

While schema doesn’t directly impact GBP rankings, it complements them by ensuring consistent, accurate data across platforms, boosting credibility and visibility.

Including details like address, hours, and services in structured data helps Google associate your site with your GBP listing and can even fill gaps in unclaimed profiles.

Structured Data And Local Ranking Signals

Structured data is not a direct ranking signal in search engine algorithms, as confirmed by Google representatives like John Mueller.

However, it is essential for boosting a website’s visibility and engagement, both of which can impact search rankings.

By organizing information for easy interpretation, structured data improves how content appears in search results, encouraging clicks and interaction.

How Structured Data Impacts AI Results For Local Brands

The rise of AI in search engines and virtual assistants has redefined how structured data impacts digital visibility.

Once primarily a tool for helping search crawlers understand webpage content, structured data now plays a vital role in ensuring local landing pages perform well in AI-driven platforms like Gemini, Bing Chat, ChatGPT, and voice assistants such as Amazon Alexa and Google Assistant.

Structured Data: The Foundation For AI Optimization

Structured data is essential for AI systems like ChatGPT, helping them deliver accurate and relevant information.

Local landing pages using structured data, such as LocalBusiness or GeoCoordinates schema, provide a framework that AI can easily process for precise results.

For instance, structured data defining a business’s address, hours, and reviews allows AI platforms to seamlessly integrate this information into conversations.

Key Benefits Of Structured Data For AI

  1. Improved Contextual Understanding: Structured data helps AI systems understand relationships between key entities on a page. For example, linking a business’s name, address, and service area allows AI to provide more accurate answers for local queries like “electrician near me” or “top-rated gyms in San Diego.”
  2. Enhanced Rich Results: AI tools prioritize structured data to create detailed rich results. A local landing page with Review and AggregateRating schema can lead to AI displaying customer ratings and reviews directly in search results, fostering trust and engagement.
  3. Voice Search Optimization: Structured data enables voice assistants to deliver precise answers. For example, a local restaurant with schema data about its menu and hours will yield accurate responses to queries like “What time does Joe’s Diner open?”
  4. AI-Powered Features Integration: AI models like Google’s Search Generative Experience (SGE) synthesize content into conversational summaries. Local pages with detailed markup are more likely to be included in these overviews, giving businesses better visibility in AI-driven search environments.
Brand Retailer Local Page AI Overview ExampleScreenshot from search, Google, January 2025 – Brand Retailer Local Page AI Overview Example (webpages are utilizing advanced schema)

Localized Search Benefits Of Structured Data

AI search systems increasingly focus on localization, making structured data essential for businesses targeting specific geographic areas.

Key schema types that enhance localization include:

  • GeoCoordinates Schema: Ensures precise location information, allowing AI to integrate it into map-based results.
  • LocalBusiness Schema: Supplies essential business details like name, hours, and services offered.
  • Event Schema: Highlights local events and activities directly tied to the user’s location and query.

Practical Steps To Implement Structured Data For Local Pages

Structured data is essential for local business websites aiming to improve visibility in search engine results.

While many local sites have basic structured data enabled, implementing detailed and well-validated markup can significantly enhance search engine performance and qualify pages for rich results.

Below is a comprehensive guide to applying schema markup effectively.

Step 1: Select The Best Schema.org Category

Choosing the appropriate Schema.org category is critical for ensuring an accurate representation of your business in search results.

Schema.org provides various categories specifically tailored for local businesses. For example:

  • Ice Cream Shops: Use schema.org/IceCreamShop
  • Hardware Stores: Use schema.org/HardwareStore

If no specific category exists for your business, use the general schema.org/LocalBusiness.

Additionally, if you’re technically inclined, you can propose new categories via the Schema.org GitHub forum.

Recommended Local Business Schema for a Hardware StoreScreenshot from schema.org, January 2025 – Recommended Local Business Schema for a Hardware Store

Step 2: Implement Required Schema Properties

After selecting the correct category, include the following required schema properties to ensure validation and avoid disqualification from rich results:

  • url: The URL of the landing page.
  • name: Name of the business.
  • openingHours: Business operating hours.
  • telephone: Business contact number.
  • image: A relevant image (e.g., storefront).
  • logo: A link to your business logo.
  • address: Business address visible on the landing page.
  • geo: Geographical coordinates of your business.
  • areaServed: The service area, preferably specified as a ZIP code.
  • mainContentOfPage: The primary content of your landing page.

Step 3: Add Highly Recommended Schema Properties

These properties are not required but are highly recommended for enhancing visibility:

  • review: A review of your business (only if the local landing page has visible reviews).
  • aggregateRating: The overall rating based on multiple reviews. Ensure compliance with Google’s Review Rich Results guidelines.
  • FAQPage: Mark up FAQ sections with this schema to appear as FAQ rich results.
  • alternateName: Alternative names for your business, e.g., “Acme Inc.” vs. “Acme Stores.”
  • sameAs: Links to third-party profiles like Facebook, YouTube, or Wikipedia.
  • hasMap: A link to your business’s location on Google Maps.
  • breadcrumb: Structured navigation schema to improve rich results in SERPs.
  • department: Internal departments or services within your business.
  • priceRange: A general indicator of your pricing, such as “$$$.”

Step 4: Explore Advanced Schema Types

For businesses seeking even more advanced features, consider these schema types:

  • SearchAction: Formerly known as the sitelinks search box, lets users perform site-specific searches directly from the search engine results page (SERP), enhancing engagement and accessibility.
  • additionalType: Defines additional topical relevance, often using Wikipedia categories. For example, a sporting goods store might use the Wikipedia page for Sports Equipment.
  • headline: Helps local businesses optimize key pages—such as service offerings, promotions, and blog posts—by providing a clear, structured title that improves visibility in search results.
  • alternativeHeadline: Allows local businesses to add a secondary title variation, making content more discoverable for different search terms and customer queries related to local services.
  • significantLink: Highlights key pages that matter most for a local business, such as appointment booking, contact pages, or location-specific services, improving navigation and SEO.
  • contentLocation: Specifies the geographic area a business serves, helping search engines associate its services with a specific city or region, boosting local search rankings.

Step 5: Validate Your Schema Markup

Proper validation is critical for ensuring your structured data qualifies for rich results. Google provides several tools for this purpose:

  • Schema.org Structured Data Validator: Tests structured data directly by pasting your code into the tool. It flags both errors and warnings. While errors must be fixed, warnings are less critical and may not affect rich results.
Validated Schema Example (VALIDATED WITH NO ERRORS/WARNINGS) Screenshot from Schema Markup Validator, January 2025 – Validated Schema Example (validated with no errors/warnings)
  • Rich Results Test: Google’s official tool to preview which rich results can be generated by your structured data.
    Rich Results Test
  • Google Search Console Enhancement Reports: Monitors structured data across your site and provides enhancement reports, highlighting pages with errors or warnings. Notifications from Search Console should be addressed promptly to maintain performance.
    Google Search Console Enhancements Reporting ExampleScreenshot from Google Search Console, January 2025 – Google Search Console Enhancements Reporting Example

Step 6: Measure Rich Results Performance

Tracking your rich results’ performance helps you understand the impact of your schema implementation.

Third-party tools like Semrush offer “SERP feature” reports that show the aggregate rich results your site is earning. This data can be used to identify further optimization opportunities.

Semrush SERP Features Trend ExampleSemrush SERP Features Trend Example

You Can’t Go Wrong With Implementing Good Structured Data

Adding structured data to your location pages is a powerful way to enhance local SEO and improve how search engines and AI systems display your business.

Structured data is especially important for AI, as it helps models like ChatGPT and search assistants better understand and showcase your business details.

It also ensures your website’s information aligns with your Google Business Profile, even if your listing is incomplete or unclaimed.

By making key information easy to find, structured data benefits both AI systems and customers.

With better visibility, higher click-through rates, and a stronger online presence, schema markup is a must for local businesses. Add it to your location pages today to stand out and connect with more customers.

Key Takeaways

  • Selecting the right Schema.org category is crucial for accurate business representation.
  • Implement required and recommended schema properties to qualify for rich results.
  • Validate your structured data using tools like Google’s Rich Results Test and Schema.ord Structured Data Markup Validator.
  • Monitor performance through Google Search Console and third-party tools.

By following these steps, local businesses can maximize the visibility and effectiveness of their structured data, ultimately driving more traffic and engagement through enhanced search results.

Special thanks to Chad Klingensmith, Sr. SEO Strategist at Rio SEO, for his extensive contributions to this article. His in-depth knowledge of structured data ensures the accuracy and relevance of the insights shared here.

More Resources:


Featured Image: pixadot.studio/Shutterstock