15 Ways To Improve Conversion Rates In Google Ads via @sejournal, @brookeosmundson

Are you tired of pouring money into Google Ads campaigns with poor conversion rates?

You’re not alone.

Many businesses struggle to convert ad clicks into meaningful actions like purchases, sign-ups, or leads. But fear not, because in this article, we’re diving into real-life tips and tactics that can make a tangible difference to your conversion rates.

From refining your keyword selection to crafting compelling ad copies and optimizing your landing pages, we’ll explore practical, actionable tips that have proven to help improve Google Ads conversion rates.

Read on to understand how these strategies will help you turn your clicks into conversions.

1. Implement Proper Conversion Tracking

This first one seems like a no-brainer, but it’s often overlooked by many accounts.

The only way to understand whether your Google Ads campaigns are performing or not performing is to properly set up conversion tracking.

The most common ways Google Ads conversion tracking is implemented is through:

The other key component to proper conversion tracking is identifying what conversions make sense to track.

Oftentimes, brands have one big conversion in mind. For ecommerce, that is likely a purchase or a sale. For B2B companies, it’s likely a lead or a demo signup.

But what about all the other available touchpoints before a customer makes that leap?

Consider tracking “micro” conversions on your sites to really identify the positive impact your PPC campaigns have.

Examples of “micro” conversions to track include:

  • Email newsletter signups.
  • Free samples.
  • Whitepaper download.
  • Webinar signup.
  • And more.

Taking a step back from the ins and outs of the platforms helps you hone in through the lens of a consumer. Setting up accurate measurements from the purchase journey can make a big impact on how you structure and optimize your Google Ads campaigns.

2. Optimize Keyword Lists

The second way to help increase Google Ads conversion rates is continuous optimization of keyword lists.

The Google Ads search terms report is a perfect tool for this. Not only can you see what users are searching for, in their own words, that leads to conversions, but you can see what is not converting.

We’ll get to negative keywords later.

Screenshot of a Google Ads interface showing the Screenshot taken by author, April 2024

Keep in mind which match types you’re using throughout the keyword optimization process.

Broad match keywords have the biggest leniency when it comes to what types of searches will show for your ad. It also has the largest reach because of its flexible nature.

Turning some of your top-performing Broad match keywords into Exact match can help increase those Quality Scores, which can lead to lower cost per click (CPCs) and better efficiency for your campaigns.

3. Match Ad Copy To Landing Pages

Alright, so you’ve gotten a user to click on your ad. Great!

But you’re finding that not a lot of people are actually purchasing. What gives?

Surely, it must be a problem with the PPC campaigns.

Not always.

Typically, one of the most common reasons users leave a website right after clicking on an ad has to do with a mismatch of expectations.

Simply put, what the user was promised in an ad was not present or prominent on the landing page.

A great way to optimize conversion rates is to ensure the landing page copy is tailored to match your PPC ad copy.

Doing this ensures a relatively seamless user experience, which can help speed up the purchase process.

4. Use Clear Call-To-Actions

If a user isn’t performing the actions you’d expect to after clicking on an ad, it may be time to review your ad copy.

Since the emergence of responsive search ads (RSAs), I’ve seen many redundant headlines and generic call-to-actions (CTAs).

No wonder a user doesn’t know what you want them to do!

When creating CTAs either in ad copy or on the landing page, keep these principles in mind:

  • Use action-oriented language that clearly communicates what you want them to do.
  • For landing pages, make sure the CTA button is visually distinct and easily clickable. It helps if a CTA is shown before a user has to scroll down to find it.
  • Test different CTAs to determine what resonates best with users.

Examples of action-oriented CTA language could sound like:

  • “Download Now”
  • “Request A Quote”
  • “Shop Now”

Try steering away from generic language such as “Learn More” unless you’re truly running a more top-of-funnel (TOF) campaign.

5. Optimize For Mobile

With mobile phones so prevalent in our society, it’s shocking how many websites are still not optimizing their mobile experience!

Creating a landing page with desktop top-of-mind should really be revisited, given that mobile traffic has overtaken desktop.

So, what can you do to help increase your conversion rates on mobile?

  • Use a responsive web design to accommodate different mobile layouts.
  • Make sure the site speed has fast loading times.
  • Create any mobile-specific features like CTA placement to make sure it’s easily viewable for users.
  • Optimize form fills on mobile devices.

6. Experiment With Ad Copy Testing

Ad copy is one of the biggest levers you can control in your PPC campaigns.

Even slight changes or tweaks to a headline or description can have a big impact on CTR and conversion rates.

Having multiple ad copy variants is crucial when trying to understand what resonates most with users.

Part of the beauty of Google’s Responsive Search ads is the number of headline inputs you can have at once. Google’s algorithm then determines the best-performing ad copy combinations to increase conversion rates.

Google Ads also has tools built into the platform for more controlled testing if that is a route you want to take.

You can create ad variants or create an experiment directly in Google Ads for more precise A/B testing.

Where to find experiments and ad variations in Google Ads.Screenshot taken by author, May 2024

It’s also important to test one element at a time to isolate the impact of each change. Testing too many elements at once can muddy up analysis.

7. Utilize Ad Assets

Ad assets are a great way to help influence a click to your website, which can help improve conversion rates.

Assets like callouts, structured snippets, and sitelinks can provide additional detail that couldn’t be shown in headlines or descriptions.

When your Ad Rank is higher, you have a better likelihood of showing ad assets, which helps increase the overall visibility of your ad.

Your ad assets can be customized to fit your campaign goals, and can even show specific promotions, special product features, and social proof like seller ratings.

8. Don’t Be Shy With Negative Keywords

A sound negative keyword strategy is one of the best ways to improve Google Ads conversion rates.

You may be wasting your paid search budget on keywords that aren’t producing conversions.

You may also notice that some broad keywords have gone rogue and are triggering your ads for terms they definitely shouldn’t be showing up for!

As mentioned earlier, the search terms report can help mitigate a lot of these types of keywords.

You can choose to add negative keywords at the following levels:

  • Ad group.
  • Campaign.
  • Negative keyword lists to apply to campaigns.

You also have the ability to add negative keywords as Broad, Phrase, or Exact match.

Alleviating poor-performing keywords allows your budget to optimize for your core keyword sets that lead to conversions.

9. Set Proper Bid Strategies

The type of bid strategy you choose for your Google Ads campaigns can make or break performance.

In recent years, Google has moved towards its fully automated bidding strategies, using machine learning to align performance with the chosen goal and bid strategy.

Currently, Google has five Smart Bidding strategies focused on conversion-based goals:

  • Target CPA (Cost-Per-Action): Helps increase conversions while targeting a specific CPA.
  • Target ROAS (Return on Ad Spend): Helps increase conversions while targeting a specific ROAS.
  • Maximize Conversions: Optimizes for conversions, not focused on a target ROAS outcome, and spends the entire budget.
  • Maximize Conversion Value: Optimizes for conversion value, not focused on a target ROAS outcome, and spends the entire budget.
  • Enhanced CPC: A way to automatically adjust your manual bids to try to maximize conversions.

Choosing the right bidding strategy is just one piece of the puzzle.

The inputs of the chosen bid strategy are just as important, where more context is needed to have a successful campaign.

For example, suppose you choose a Target CPA bid strategy for a search campaign and set the target CPA to $50.

However, in that campaign, you notice that your average CPC ranges anywhere from $10-$20.

Suddenly, your impressions go down, and you’re not sure what’s happening!

It could be your bid strategy inputs.

In the example above, if you have high CPCs but set your target CPA to just slightly higher than the CPCs, that means you need to have a stellar conversion rate in order to stay within that $50 CPA threshold.

Additionally, many make the mistake of setting the same target CPA for all campaigns, regardless of Brand or Non-Brand intent.

Most often, Non-Brand keywords will have much higher CPAs than Brand terms, so the inputs should be set accordingly based on performance.

Make sure you set your Target CPA thresholds high enough initially for the campaigns to gather information to meet expectations.

10. Add Audience Segmentation

As keyword match types tend to get looser, there is more emphasis on leveraging audience segmentation to reach the right people.

Using audience segments allows you to tailor your ads towards specific groups or utilize audiences as exclusions so your ads aren’t triggered.

Examples of audience segments within Google Ads include:

  • Demographics: Can be based on gender, age, household income, education, and other areas.
  • Interests and behaviors: Based on hobbies, lifestyle choices, website browsing behavior, and purchase history.
  • Actively researching or planning: Based on a user’s past or recent purchase intent.
  • Past interactions with your business: Can be based off previous engagements like website visits, add-to-cart, other online interactions, existing customer relationship management (CRM) data, and more.

By segmenting audiences within your PPC campaigns, you can customize ad messaging based on those segments.

This can lead to maximizing relevance and engagement, ultimately increasing conversion rates.

You can also use insights from GA4 to inform your segmentation strategy to identify high-value audience segments.

11. Create A Retargeting Strategy

On average, average e-commerce conversion rates range from 2.5 – 3%.

That means 97% of people leave a website without purchasing. Talk about a missed opportunity!

With a retargeting strategy in place, you have the opportunity to win back those missed customers and turn them into your brand champions.

Retargeting keeps track of website or app visitors who don’t take the desired action you’d like them to. You can create retargeting lists as niche or as broad as you prefer, but keep in mind that audiences must be a certain size before they’re eligible to use.

Examples of utilizing retargeting could be:

  • Creating segmented lists of users based on certain category pages of a website.
  • Users who have added an item to their cart but didn’t purchase it.
  • Users who have viewed at least three to five pages.

These segments can be used to create retargeting campaigns, which show those users ads to help increase the likelihood of them converting. Be sure to set those ad frequencies within the campaign so you don’t annoy your audience, though!

12. Offer Incentives

These days, shoppers are more accustomed to expecting a discount whenever they purchase.

There’s certainly an argument that programming people to buy only during a sale can diminish a product’s value perception.

However, there are strategies that can boost sales and conversion rates without devaluing the product.

If possible, try making the offers more personal towards the user and their behavior.

Additionally, you can set smaller windows of sale times and incorporate real-time purchase behavior so users can see how many people have taken advantage of the sale.

13. Choose The Right Location Settings

One of the easiest ways to waste precious PPC dollars is to set up location targeting wrong.

Google Ads offers multiple ways to geo-target locations within the campaign settings to help reach your goals.

Location targeting allows you to set specific locations for your ads to show, including:

  • City.
  • Region.
  • State.
  • Country.
  • Radius.

For example, if you have products that can only be purchased in the United States, you would likely target “United States” within the campaign setting.

Nowadays, it’s not as easy as just choosing “United States” (in this example). This is where advanced settings come in.

Within the Google campaign settings, you have two location-targeting options:

  • Presence or interest: People in, regularly in, or who’ve shown interest in your targeted location.
  • Presence: People in or regularly in your targeted locations.
Google Ads location targeting options.Screenshot taken by author, May 2024

In the example above, it would make sense to choose “Presence” – otherwise, the campaign could show ads in areas where the products aren’t available.

If users in those countries click on the ad but see they can’t purchase when they get to the website, that is a recipe for poor conversion rates.

14. Use Social Proof To Build Trust

Brands can leverage social proof in their Google Ads campaigns to help boost conversion rates.

The goal of using social proof is to incorporate elements that demonstrate positive sentiment from customers, endorsements, or validation that the customer’s needs will be met.

There are many ways brands can add social proof to their campaigns:

  • Seller ratings ad asset.
  • Callout ad assets.
  • Adding customer reviews and testimonials to the landing page.
  • Share case studies and success stories on the landing page.

Additionally, strategies like creating limited-time offers with an emphasis on social proof can help boost sales and conversion rates.

This could mean showing in real-time how many customers have taken advantage of the offer, which creates urgency for the customer to act.

Focusing on social proof and validation can build trust, credibility, and confidence among potential customers – ultimately leading to higher conversion rates.

15. Schedule Your Ads Based on Performance

Ad scheduling is an underestimated tool in Google Ads that helps improve conversion rates.

The beauty of ad scheduling is that you can control when your ad will or will not show.

Make sure to have ample budget and schedule ads when potential customers are most actively searching and are more engaged.

This can lead to higher effectiveness of the campaign and increased conversion rates.

For example, if you run a B2B software company, it’s highly unlikely that potential customers are searching in the middle of the night.

Optimize your spend by not showing ads at certain times of the day (such as the middle of the night) or days of the week (like weekends).

Google Ads scheduling capabilities.Screenshot taken by author, May 2024

If you’re not sure how to start optimizing campaigns by time, consider the following:

  • Use tools like GA4 to understand when most purchases are happening on the website.
  • Look for trends like website traffic, conversion times, engagement rates, etc., by time.
  • Align your ad schedule with peak business operations times, especially if customer service is involved.
  • Adjust ad schedules around key events like holidays or peak seasonality.

In Summary

There’s no magic bullet in Google Ads that will guarantee high conversion rates.

There are many variables that can add up to the overall performance of a campaign.

Small tweaks and optimizations like the 15 examples above can go a long way in increasing your Google Ads conversion rates.

From refining keyword selections and testing ad copy to improving your landing pages for optimal user experience, these strategies can help maximize the effectiveness of your PPC efforts.

More resources: 


Featured Image: The KonG/Shutterstock

Google Ads: A Quick Guide To Every AI-Powered Ad Creative Feature (And What’s Coming Soon) via @sejournal, @adsliaison

I know, we can’t go two minutes without hearing “AI” – much like in the early days (years) of “mobile” and “social media.”

In these early days of the generative AI era, creatives is an area where we’re seeing rapid development for advertisers.

We saw this at Google Marketing Live this year, too, with new AI creative capabilities announced for Search, Shopping, Performance Max, and YouTube ads.

If you’re feeling overwhelmed, I get it. With so many changes and new applications of AI in ad creatives, it can be hard to keep up with what’s available, how these features are designed to work – and how they’re evolving.

Want to maintain control of your ad creatives? I get that, too.

In this primer, we’ll look at the ways these features can support your unique creative strategy.

It’s important to remember the overarching goals of all of these features are to:

  • Help generate ideas and scale relevant ad creatives to reach more customers.
  • Save you time and resources.

What they are not designed to be are:

  • Set-it-and-forget-it campaign tools.
  • Replacements for your own creative inputs and insights.

Marketers need to bring their expertise to ensure the creatives that are generated are accurate and represent their brand.

This is also why these features are grounded in your own inputs, such as landing pages, manual assets, and keywords.

Here, we’ll break down each of the creatives features that use AI in Google Ads today, look at what’s coming soon, and provide an overview of how these tools can play a role in your creative efforts to drive performance.

Automatically Created Assets

First up, automatically created assets. When the automatically created assets (ACA) setting is enabled, it will create headlines and descriptions for your responsive search ads (RSAs) and Performance Max asset groups.

The aim is to augment your manual assets to provide incremental conversion opportunities by creating more relevant ads for more queries.

When enabled, RSAs assemble ad combinations that are predicted to perform best using both the assets you’ve provided and ACAs.

As of February, automatically created assets can use generative AI for advertisers with English language assets. We plan to expand to more languages.

Applicable campaign types: Search, Performance Max.

What it generates: Text assets for responsive search ads and Performance Max asset groups.

Setting location: Campaign level settings.

When it generates assets: After the campaign is live.

What it sources from: Automatically created assets are generated based on your ad’s unique context, which includes your landing page, existing ads, and keywords in your ad group.

Reporting: In the ad level asset report, these assets are labeled “Automatically created” in the “Asset source” column. Combination reports also include automatically created assets.

Controls:

  • Opt in or out at the campaign level.
  • Review and remove assets you no longer want to serve from the asset details report. The system removes any automatically created assets with low performance or if the asset source changes, well, automatically.

What else you need to know:

  • Website content is used to generate ACA, so you need to be sure your website content is accurate, up-to-date, not misleading and in compliance with Google Ads policies and any applicable laws when automatically created assets are enabled in your campaigns.
  • Automatically created assets should augment – not replace – your own headlines and descriptions. They can show alongside your manual headlines and descriptions and also don’t count toward asset limits.
  • Draft and Experiments are compatible with ACA in Search campaigns. You will see automatically created assets on both the test and control arm. However, the control side will serve zero automatically created assets impressions.
  • Ad Strength ratings also now reflect automatically created assets in responsive search ads and in Performance Max campaigns.
  • Learn more about automatically created assets for RSAs here and Performance Max here.

Dynamic Assets

There are a number of automated assets (formerly known as extensions) options offered at the account level, such as seller ratings, automated locations, and longer headlines.

Here, we’re going to focus on the five dynamic asset types available:

  • Dynamic Image assets.
  • Dynamic Sitelinks.
  • Dynamic Structured snippets.
  • Dynamic Callouts.

Applicable campaign types: Most are eligible to show with all ad types across multiple campaigns.

Setting location: Campaigns > Assets > three-dot menu icon > Account level automated assets settings tab.

When it generates assets: When an asset is predicted to improve your ad’s performance, Google Ads automatically creates and displays it below your ad.

What it sources from: Dynamic assets are sourced from content and images on your landing page. Dynamic assets don’t currently use generative AI.

Reporting: Available from the Assets tab.

Controls: You may remove individual dynamic assets you no longer want to show from the Assets tab. Specific dynamic assets can be turned off entirely at the account level (see settings location above).

What else you need to know:

  • Dynamic assets should be used in addition to, not as replacements for, your manual assets.
  • As of March, dynamic assets can show alongside your manual assets. For example, if you only have two eligible manual sitelinks, your ad can show two additional dynamic sitelinks for four sitelinks in total.
  • Review account-level automated assets, including dynamic assets, and their performance from the Assets tab.
  • Learn more about account-level automated assets here.

Asset Generation In Performance Max

This feature is available when creating or editing your Performance Max campaigns. You can generate custom assets using text-to-text and text-to-image prompts.

Applicable campaign types: Performance Max. This was launched globally in May for customers whose Google Ads language is set to English.

What it generates: Text and image assets.

Setting location: Optional during campaign creation and asset group editing workflows.

When it generates assets: This option is available when creating new campaigns and asset groups and when editing existing asset groups.

Start by entering your final URL (a webpage or a social media page) in the “Asset generation panel,” and it will generate a summary of the business, including products or services being advertised in the asset group and unique selling points.

You then choose to “generate assets” for review and editing before publishing.

What it sources from: Gemini models are used to generate text assets based on your website.

For images, it will show assets curated from your website and social channels, our stock image inventory, and those generated via AI. You can also generate unique images using text prompts.

Autogenerated videos are created from the other assets in the asset group.

With image references announced at GML this year, soon you’ll be able to input the type of image you want in a text-to-prompt form and then upload a reference image. It will generate original images that match the original theme, style, and context. (English only to start.)

Reporting: The assets you approve and publish will be reflected in your asset reports.

Controls: During campaign and asset group construction, you can review, edit, and remove any assets prior to launching your campaign.

What else you need to know:

  • Asset generation may not be available if your site is related to a sensitive category, is not in English, and/or recently launched online.
  • There are also some content restrictions when generating images. For example, the tools will avoid generating content with individual people or products with brand names and logos. Often, this means you’ll receive no results for requests like this, but sometimes, you might see an irrelevant response for a prompt that requests people or brands. More on generated images here.
  • Assets created by generative AI go through an Ads Policy review and may not be approved.
  • You should review all assets for accuracy and compliance with Google advertising policies or applicable laws before publishing them.
  • Learn more about building asset groups with generative AI here.

Conversational Experience For Search Ads

Introduced in November, this is the chat-based feature powered by large language models to help when creating new Search campaigns. It’s somewhat similar to asset generation in PMax.

Applicable campaign types: Eligible Search campaigns where the language is set to English.

What it generates: Keywords, headlines and descriptions, images, sitelinks.

Setting location: You’ll see the option when you reach the “Keywords and ad” step during Search campaign construction, if eligible.

When it generates assets: During campaign construction.

What it sources from: Your text prompts and landing page. Image suggestions are either sourced from your landing page or generated by Google AI.

Reporting: The keywords and assets you approve will be reflected in their respective reports.

Controls: You’re able to review and revise suggested assets created in the conversational experience for accuracy and to ensure they are accurate and reflect your brand voice. You can also enter new prompts.

What else you need to know:

  • Not available for domains in sensitive verticals or sub-verticals (for example, sexual content and gambling).
  • Chat in natural language and rephrase your prompt if you aren’t satisfied with the response.
  • The more unique details you use to guide and inform the AI, the more likely the generated ad assets will be unique and set your ads apart.
  • It won’t always get it right. Be sure to carefully review all suggestions for accuracy before publishing.
  • Learn more about using the conversational experience here.

Coming Soon … AI Creatives News From Google Marketing Live

Brand Guidelines For Performance Max

With brand guidelines for PMax creative assets, you’ll soon be able to set your brand colors, either by providing them directly or confirming the colors we detect from your website.

We’ll also aim to closely match the brand font detected on your website.

These guidelines will then be applied to auto-generated videos and responsive display ads, which are also getting a much-needed, modern facelift.

You will be able to review and edit your brand guidelines at any time. Brand guidelines is now in beta, and will be rolling out generally in the coming months.

AI Image Editor In The Asset Library And In Performance Max

Retailers will soon be able to integrate products from their Google Merchant Feed into the image editor in Google Ads (in the U.S. to start).

Editing tools now include cropping, background removal, adjusting color, and removing or restoring aspect ratio. You’ll also be able to create more variations of your assets.

You’ll find the image editor when you create a new image from the Asset library in your Shared library under Tools.

Animated Image Ads For Shorts

Animated image ads in Shorts will be built automatically from the images in your account for a more Shorts-native feel.

For example, when you add your feed to Demand Gen, it will be able to pull product images together and animate them into one ad.

Shopping Ads: 3D Spin & Try on

With 3D Spin, you’ll be able to show 360-degree views of your products in Shopping ads. Shoes will be our first product available with 3D Spin.

You’ll need to have high-resolution images from at least five angles for the 3D view to be assembled. These can show in both Shopping ads and free listings. More details here.

Already available for apparel in free listings, try-on ads are launching with tops. Users can choose to see apparel in this category on models of all different sizes right from the ad.

You’ll need high-resolution images that are at least 512 x 512 pixels, but ideally 1024 pixels or higher. The image should feature one garment on one front-facing model or mannequin in a simple pose. More details here.

Ok, But Are “AI Ads” All Going To Look The Same?

If everyone uses AI, will ads all look the same? It’s a good question.

As we’ve covered, most of these tools use your own unique assets as their primary source to help steer Google AI.

That means, the more unique your landing pages, existing assets, and prompts are, the more that generated assets will uniquely reflect your business.

Hopefully, this primer will give you a clearer picture of what’s available, where these tools appear in your account – and where we’re headed with ad creatives capabilities – to help spark your creativity and ultimately improve campaign performance.

More resources: 


Featured Image: BestForBest/Shutterstock

Ad Strength Deep Dive: All Your Tough Ad Strength Questions Answered via @sejournal, @adsliaison

Recently, there has been a lot of discussion about Ad Strength in Google Ads, including debate about its value, how it works, whether it plays a role in the auction (it doesn’t), and how to think about it in your accounts.

Like almost everything in paid advertising, there’s nuance to Ad Strength. No, it’s not a perfect indicator of how your ads will perform nor do well-performing ads with lower Ad Strength mean it’s useless information.

And what’s up with Ad Strength decreasing with pinning? We’ll get into that, too.

What Is Ad Strength?

It’s first important to understand the fundamentals of Ad Strength and what it’s designed to reflect.

Ad Strength is a diagnostic tool developed with the introduction of responsive search ads (RSAs) to help advertisers understand how the diversity and relevancy of their creative assets can maximize the number of relevant ad combinations that may show for a query.

More ad combinations typically mean more opportunities to show relevant ads to more users.

Ad Strength has four ratings: Poor, Average, Good, or Excellent.

As you construct or edit your RSAs, you’ll see the Ad Strength rating adjust in real-time as you build out or edit your assets.

Having a variety of quality assets (e.g., ensuring your headlines aren’t repetitive) is not only helpful for the system to learn, but it also gives you the opportunity to serve relevant assets to subsets of searchers you may not have reached otherwise.

This is why you may see some assets perform well even though they have a relatively low number of impressions.

Why Does Google Ads Seem To Put So Much Emphasis On Ad Strength?

After years of building and testing static text ads, RSAs required a mindset shift in how to build, test, and optimize search ads.

The fundamentals of what makes a good ad haven’t changed, but the mechanics have.

Responsive search ads use AI to test and learn which assets and ad combinations perform best for each query.

Ad Strength was developed to give advertisers a tool to understand which attributes have been shown to correlate with the increased performance of RSAs.

You may have seen the stat that advertisers who improve Ad Strength for their responsive search ads from “Poor” to “Excellent” see 12% more conversions on average.

That’s a look across search campaigns globally, and of course, your actual performance improvements may vary from that average. However, it’s a statistically significant indication that Ad Strength can be a useful tool to consider as you build out and test your ads.

What Does Ad Strength Look At?

Ad Strength looks at four categories that have been shown to result in better performance through Google regression analyses (holdback experiments).

The categories Ad Strength looks at are:

  • Number of headlines.
  • Keyword relevance of headlines and descriptions.
  • Uniqueness of headlines.
  • Uniqueness of description lines.

The score reflects the variety and relevancy of your assets. Rating-to-rating improvements are expected to result in increased performance based on the factors we’ve seen lead to improvement.

Note that Ad Strength also now takes automatically created assets into account if enabled in your campaign.

We’ve also introduced the Ad Strength concept to Performance Max campaigns. More on that in a bit.

Is Ad Strength A Factor In The Auction?

This is probably the biggest misconception I hear about Ad Strength. No, Ad Strength is not a factor in the auction.

Ad Strength is a feedback mechanism for your creative assets. It is meant to be used as a helpful guide to improve the effectiveness of your ads. It is not used directly in the auction.

Ad Strength has no effect on bidding or the ability of your ads to enter the auction.

To quote directly from the “About Ad Strength” article in the Help Center:

“The Ad Strength rating of an ad doesn’t directly influence your ad’s serving eligibility.

Instead, the Ad Strength rating identifies opportunities (during the ad creation or editing stage) to improve your ads to optimize their performance.”

Does A Low Ad Strength Rating Limit My Impressions Or Prevent My Ads From Serving?

A low Ad Strength could explain a lack of impressions because it indicates that your ads likely don’t have the asset diversity or relevancy to be eligible for many auctions, and your ads are not resonating with users.

However, a low Ad Strength does not prevent ads from entering into auctions. Ad Strength is not a factor in the auction. In other words, the system doesn’t “hold back” or “promote” ads based on Ad Strength.

Ad Strength is a forward-looking tool that reflects whether you’re maximizing the number of high-quality, relevant ad combinations your ad can serve.

Is Ad Strength Related To Quality Score Or Ad Rank?

No.

The Quality Score that is shown in your account is a separate (and older) diagnostic tool that looks at expected ad click-through rate, ad relevance, and landing page experience.

It’s worth noting that Quality Score is also not used in the auction. Keywords are given a Quality Score based on historical impressions for exact searches of the keyword.

Quality Score reflects some of the values in Ad Rank, which determines whether your ad is eligible to show and where your ad is ranked relative to other eligible advertisers’ ads.

Ad Strength is not used in Ad Rank.

Further, bidding plays no role in Ad Strength.

Why Does Pinning Change My Ad Strength Rating?

We know pinning can be necessary and valuable, but it restricts the number of ad combinations that can be matched to a query.

That’s why you’ll see an impact on the Ad Strength when you use pinning. A lower Ad Strength score shouldn’t stop you from pinning when needed or helpful.

It’s also why we recommend pinning two or three headlines or descriptions to each position when possible to increase the number of combinations available. We know many advertisers find this to be a successful strategy.

What Should I Do If I See A Low Ad Strength Notification?

When you’re creating new ads, you’ll see Ad Strength suggestions based on the categories covered above.

Are these recommendations hard and fast rules? No. Like any best practice, they’re recommended starting points based on observed past performance.

A low Ad Strength notice indicates that your ads may have limited impression opportunities based on the number, diversity, and relevancy of the assets you’ve provided.

Again, though, a low Ad Strength won’t prevent your ads from entering auctions.

And, yes, you may see ads with lower Ad Strength perform well and meet your targets.

However, there may still be opportunities to remove low-rated assets and test new ones, or to add new assets that could appeal to subsets of your target audiences, for example.

Does High Ad Strength Guarantee Strong Performance?

Across campaigns globally, we see better performance on average when there is at least one ad with Good or Excellent Ad Strength in each ad group.

However, Good or Excellent Ad Strength doesn’t necessarily guarantee your ad will meet your performance expectations.

Regardless of your Ad Strength rating, you should continue to evaluate the performance of your ads and assets and continue testing and optimizing.

What Is Ad Strength In Performance Max & Demand Gen?

Ad Strength was introduced in Performance Max in February. In Performance Max, Ad Strength reflects the quantity and variety of assets that can serve across Google channels, not just search.

For example, Poor Ad Strength in Performance Max reflects that an asset group doesn’t have the breadth of assets to serve on all available inventory formats – and an Excellent Ad Strength reflects that you’ve included all asset types and have a diverse variety of text and other assets.

You can read more about the Performance Max asset recommendations for text, images, videos, and more in the Help Center here.

Similarly, Ad Strength is also available in Demand Gen campaigns. In this Help Center article, you’ll find Ad Strength guidelines for the various ad formats supported in Demand Gen, including single image, dynamic, carousel, and video.

How Should I Use Ad Strength?

To put it all together, Ad Strength is a feedback mechanism for creative content and meant to be used as a helpful guide to improve the effectiveness of your ads.

Ad Strength is a tool. It isn’t a key performance indicator (KPI). It isn’t used in the auction. It shouldn’t inhibit your testing.

Use Ad Strength as a guide to understand what may help improve performance during ad creation and optimization.

The reason we recommend having at least one ad with Good or Excellent Ad Strength per ad group is because that’s what has been shown to increase conversion performance on average.

To dive in even deeper, I recommend checking out the Responsive Search Ads technical guide. You’ll find more on Ad Strength on pages 5 and 6 of the guide.

More resources:


Featured Image: eamesBot/Shutterstock

Act Now: Your Ads Measurement & Privacy Readiness Plan For 2024 & Beyond via @sejournal, @adsliaison

The PPC ecosystem is about to undergo significant changes driven by regulation.

With regulation updates such as regional consent requirements and Chrome’s deprecation of third-party cookies later this year (see the timeline from Chrome), as well as other shifts such as Apple’s App Tracking Transparency (ATT) policy and cross-device customer journeys, the amount of visible data available to marketers is on the decline.

With that, Google’s ad measurement products and the ecosystem as a whole must evolve to meet this moment and be positioned for the next era.

So much change can feel overwhelming, but with a solid plan, you’ll be ready.

When I joined Google in early 2021, it was clear that regulatory and privacy changes and AI advancements would be key focus areas for marketers over the next several years. Fast-forward three years, and we’re now at the inflection point.

In this article, we’ll walk through the big pieces to put in place to ensure your measurement capabilities continue now and in the years ahead.

Preparation Is Key

AI has been playing a critical role by enabling predictive and analytical capabilities and filling measurement gaps where data is not available.

AI-powered conversion modeling, for example, is essential for maintaining measurement, campaign optimization, and improved bidding capabilities.

As I wrote last year about GA4, for example, these shifts were a major driver for developing a measurement platform that can account for less observable data via third-party cookies and more data being aggregated to protect user anonymity.

Many marketers are still deeply reliant on third-party cookies.

As our products have evolved, there are important actions you should take now to ensure you’re taking advantage of new capabilities designed to help you maintain ad measurement in 2024 and beyond.

Let’s dive in.

Sitewide Tagging

This may sound basic, but the very first step you should take is to implement sitewide tagging with either the Google Tag or Google Tag Manager.

And if you have tagging set up, do a double-check to ensure it’s implemented correctly and collecting the data you need to measure conversions. Here’s how to get started with conversion tracking.

To check that you are tracking conversions correctly, check the “Status” column for each of your conversion actions in the summary table (Goals > Conversions > Summary). You can then troubleshoot if you think there may be problems – Tag Assistant is also a helpful tool for this.

Once your tagging is implemented fully, you have your measurement foundation in place and can start building on top of it. Which leads me to…

First-party Data

For years, discussions have been going on about the growing importance of first-party data – consented information you have collected directly from your visitors and customers – as a key part of building a durable measurement plan.

The need to focus on building your first-party data strategy may still have felt abstract, but with the deprecation of third-party cookies and less observable data, first-party data is what will power your advertising strategy in this new landscape.

Of course, better ads measurement is just one reason to have a first-party data strategy. When thinking about your first-party data plan, it’s important to start with a customer-centric point of view.

What’s the value exchange you’ll be able to deliver for your customers?

It could be early access to new products or services, special discounts, bonus content, loyalty rewards, or other offers that can help you build stronger customer relationships, improve customer lifetime value, and grow your customer base.

We’ve discussed how enhanced conversions for leads uses first-party data.

Additionally, you can connect CRM and customer data platform (CDP) platforms with Google Ads, Google Analytics 4, Campaign Manager 360, and Search Ads 360.

First-party audience lists like Customer Match can help improve audience modeling, expansion, and remarketing. Working with a Customer Match partner can make this process simpler.

Additionally, we introduced Google Ads Data Manager last year to make it much easier to connect and use your first-party data, including Customer Match lists, offline conversions and leads, store sales, and app data.

It’s continuing to roll out and will reach general availability this quarter. You’ll be able to access it in a new “Data manager” section within “Tools” when it becomes available in your account.

When you connect your customer and product data to Google’s advertising and measurement tools, you’ll have a more holistic view of the impact of your advertising.

This is also where AI comes in to enable conversion modeling, predictive targeting, and analytics solutions, even when user-level data isn’t available.

Enhanced Conversions

Enhanced conversions is an increasingly important feature as the privacy landscape evolves.

It can help provide a more accurate, aggregated view of how people convert after engaging with your ads, including post-view and cross-device conversions than is possible with site tagging alone.

Enhanced conversions work by sending hashed, user-provided data from your website to Google, which is then matched to signed-in Google accounts. Sales originating from Google Search and YouTube can then be attributed to ads in a privacy-safe way.

Supplementing your existing conversion tags with more observable data also strengthens conversion modeling and provides more comprehensive data to be able to measure conversion lift from your advertising, understand the incremental impact of your advertising, and help better inform Smart Bidding.

There are two flavors of enhanced conversions:

Enhanced Conversions For Web In Google Ads And GA4

Already available in Google Ads, we recently rolled out support for enhanced conversions for web in GA4 as well.

An advantage of implementing enhanced conversions in GA4 rather than only in Google Ads is that user-provided data can be used for additional purposes (such as demographics and interests, as well as paid and organic measurement).

Wondering if you should set up enhanced conversions in one or both? Here’s some guidance:

  • If you are using Google Ads conversion actions, you should use Google Ads enhanced conversions.
  • If you’re using GA4 for cross-channel conversion measurement, you should use Google Analytics-enhanced conversions.
  • If you’re doing both, you can opt to set them both up on the same property. However, you need to be aware of which one you are bidding to and including in the Conversion counts to avoid double counting conversions. Be sure your Google Ads conversion tracking setup only includes the appropriate conversions in the Conversions column. In other words, be sure you’re not including the same action from both Ads and GA4.

You’ll find details on setting up enhanced conversions in GA4 and/or Google Ads here.

Enhanced Conversions For Leads

If you’re tracking offline conversions, enhanced conversions for leads in Google Ads enable you to upload or import conversion data into Google Ads using first-party customer data from your website lead forms.

If you’re using offline conversion imports to measure offline leads (i.e., Lead-gen), we recommend upgrading to Enhanced conversions for leads.

Unlike OCI, with enhanced conversions for leads, you don’t need to modify your lead forms or CRM to receive a Google Click ID (GCLID).

Instead, enhanced conversions for leads uses information already captured about your leads – like email addresses – to measure conversions in a way that protects user privacy.

It’s also easy to set up with Google Tag, Google Tag Manager, or via that API if you want additional flexibility. It can then be configured right from within your Google Ads account.

Learn more about enhanced conversions for leads here. Note there are policy requirements and restrictions for using enhanced conversions.

Consent Mode

The accuracy of conversion measurement can also be improved with consent mode.

Consent choice requirements are part of regulatory changes and evolving privacy expectations (your legal and/or privacy teams can provide further guidance). Consent mode is the mechanism for passing your users’ consent choices to Google.

Consent mode has become especially relevant for advertisers with end-users in the European Economic Area (EEA) and the UK as Google strengthens enforcement of its EU user consent policy in March.

As part of this, consent mode (v2) now includes two new parameters – ad_user_data and ad_personalization – to send consent signals for ad personalization and remarketing purposes to Google.

You can find more details on consent mode v2 here. The simplest way to implement consent mode is to work with a Google CMP Partner.

If you have consent mode implemented but don’t update to v2, you will not have the option to remarket/personalize ads to these audiences in the future. To retain measurement for these audiences, you should implement consent mode by the end of 2024.

Consent mode also enables conversion tracking when consent is provided and conversion modeling when users don’t consent to ads or analytics cookies.

In Google Ads, when conversion modeling becomes available after you’ve met the thresholds, you’ll be able to view your conversion modeling uplift on “domain x country level” in the conversion Diagnostics tab.

You may have seen a notification in Google Ads asking you to check your consent settings. This message will appear to all customers globally to alert you to the new Google Services selection in your account and to check your settings.

We recommend all relevant Google services be configured to receive data labeled with consent to maintain campaign performance.

Conversion Modeling

Conversion modeling has long been used in Google’s measurement solutions and is increasingly important with the deprecation of individual identifiers like cookies on the web and device IDs in apps.

Additionally, Google privacy policies prohibit the use of fingerprinting and other tactics that use heuristics to identify and track individual users.

How it works:

Google’s conversion modeling uses AI/machine learning trained on a set of observable data sources – including first-party data; data from platform APIs like Apple’s SKAdNetwork and Chrome’s Privacy Sandbox Attribution Reporting API; and data sets of users similar to those interacting with your ads – to help fill in the gaps when those signals are missing.

Conversions are categorized as “observable” (conversions that can be tied directly to an ad interaction) and “unobservable” (conversions that can’t be directly linked to specific ad interactions).

We then identify an observable group of conversions with similar behaviors and characteristics  (again, based on a diverse set of observable data sources noted above) and train the campaign model to arrive at a total number of conversions made by all users who interacted with your ad.

To validate model accuracy, we apply the conversion models to a portion of traffic that’s held back.

We then compare modeled and actual observed conversions from this traffic to check that there are no significant discrepancies and ensure our models can correctly quantify the number of conversions that took place on each campaign channel.

This information is also used to tune the models. You can read more about how conversion modeling works here.

You’ll find modeled data in your conversions and cross-device conversions reporting columns.

How To Improve Your Conversion Modeling

This is where everything we’ve discussed so far comes together! 

The following steps will ensure you’re capturing as many “observable” conversions as possible. This will provide a more solid foundation for your conversion modeling.

The first step to improving your conversion modeling, no surprise, is to be sure your conversion tracking is set up properly with Google Tag or Google Tag Manager.

Next, implement enhanced conversions for web. For conversions affected by Apple’s ITP, enhanced conversions help advertisers recover up to 15% additional conversions compared to advertisers who haven’t implemented enhanced conversions.

Advertisers who implement enhanced conversions also see a conversion uplift of 17% on YouTube and a 3.5% impact on Search bidding.

Then, consider using consent mode. Again, this is particularly relevant for advertisers in the EEA, UK, and CH regions whose measurement is affected by the ePrivacy Directive.

Additionally, for app developers, on-device conversion measurement helps increase the number of observable app install or in-app conversions from your iOS App campaigns in a privacy-centric manner.

Data-driven attribution looks at all of your ad interaction account-wide and compares the paths of customers who convert to those of users who don’t convert to identify conversion patterns. It identifies the steps in the journey that have a higher predictability of leading to a conversion. The model then gives more credit to those ad interactions.

Each data-driven model is specific to each advertiser. Those who switch to a data-driven attribution model from a non-data-driven one typically see a 6% average increase in conversions.

That additional conversion data also helps inform Smart Bidding.

GA4 properties began including paid and organic channel-modeled conversions around the end of July 2021.

Reports such as the Event, Conversions, and Attribution reports and Explorations will include modeled data and automatically attribute conversion events across channels based on a mix of observed data where possible and modeled data where necessary.

Marketing Mix Modeling

With the loss of visible event-level data, many CMOs are also taking a fresh look at aggregated measurement methods such as marketing mix modeling (MMM).

While MMMs aren’t new, they are privacy-friendly and have become increasingly accessible for companies with robust first-party data strategies.

This month, we introduced an open-source MMM called Meridian to help advertisers get a more holistic picture across channels.

By open-sourcing the model, advertisers can choose to use the MMM solution as it is, build on top of it, or use whichever pieces they find most useful.

It’s launching with three primary methodologies to help marketers:

  • Get better video measurement by modeling reach and frequency in MMMs.
  • Improve lower funnel measurement by accounting for organic search volume; and
  • Calibrate MMMs for accuracy by integrating incrementality experiments across channels.

Meridian is currently in closed beta, but all eligible non-Meridian MMM users can now review and use any of these three methodologies in their own models.

Take Action Now

Now is the time to ensure you have an action plan for durable, future-proof, privacy-first measurement.

I know these may sound like a bunch of buzzwords, but the aim is to have a plan that will prepare you for third-party cookie deprecation and can evolve with future changes.

More resources:


Featured Image: Photon photo/Shutterstock

Google Ads Checklist: 5 Ways To Audit & Optimize Your Campaigns To Boost Results

This post was sponsored by That PPC Guy. The opinions expressed in this article are the sponsor’s own.

Google Ads campaigns not yielding the desired results?

Want to turn things around, but don’t quite know where to start?

Unsure of where your PPC campaign may have gone wrong?

Google Ads can be a powerful tool to drive traffic, generate leads, and increase sales.

However, managing your campaigns successfully can be a complicated task – especially as a small business owner competing for search visibility against the big spenders.

Between proper audience targeting, conversion tracking, and keyword optimization, there’s a lot that goes into making a Google Ads campaign effective.

So, if you’re going to invest your precious time and money, you might as well get the results you deserve.

With that said, let’s explore how you can: 

First, what should you avoid when creating Google Ads?

5 Common Causes For Underperforming Google Ads

Some of the most common issues encountered by small businesses using Google Ads are:

  1. Missing or incorrect audience targeting.
  2. Lack of proper conversion tracking setup.
  3. Irrelevant or poorly targeted search terms/keywords.
  4. Failure to establish negative keywords.
  5. No connection to Google Business pages.

So, let’s dive into how you can fix each of these issues to improve your Google Ads campaigns.

1. How To Improve Google Ads Audience Targeting

One of the most common pitfalls in Google Ads campaigns is improper audience targeting, as many tend to ignore or neglect to select the bulk of their audience.

It’s estimated that $37 Billion in marketing spend is wasted every year due to poor targeting and a lack of relevancy.

This is why it’s important to optimize your audience targeting effectively by refining your settings to ensure they align with your campaign objectives and audience demographics.

You can select and segment your audience based on:

  • Who they are.
  • Their interests and habits.
  • What they’re actively researching.
  • People who’ve already interacted with your ads or website, and may return.

Google offers many in-market and affinity audiences to select from, and you can also add bid adjustments to emphasize the most relevant audiences.

Another option is to build custom audience segments using URLs, customer lists, and keywords.

The Easy Way: 

While you focus on your favorite tasks that grow your business, That PPC Guy can build your custom audiences, using your customer data to get you in front of your ideal audience.

2. How To Improve Future Conversions With Conversion Tracking

Accurate conversion tracking is essential for determining your ROI and measuring the effectiveness of your Google Ads campaigns.

If you don’t take the time to set up conversion tracking properly, you’ll miss out on valuable information about what makes your customers decide to convert.

With Google Ads, you can track conversion actions such as web purchases and sign-ups, phone calls, app installs and in-app actions, local actions, and more.

How To Import GA4 Conversions Into Google Ads

Once you’ve set up conversions in Google Analytics 4, you can import them into Google Ads for reporting and bidding, using the following steps:

  1. Sign in to your Google Ads account.
  2. In the top right, click Tools and Settings Google Ads | tools [Icon].
  3. Go to Measurement > Conversions.
  4. In the top left, click + New conversion action.
  5. Click Import, select Google Analytics 4 properties, then click Continue.
  6. Select each conversion event you want to import, then click Import and continue.
  7. Click Done.

The Easy Way:

That PPC Guy can audit your attribution and conversion tracking and give you a personalized strategy to increase your paid ad ROI.

3. How To Focus On Keyword Relevance & Targeting

The success of your Google Ads campaigns ultimately hinges on the relevance of your keywords.

Irrelevant or poorly targeted search terms can lead to wasted ad spend and low-quality traffic.

Which Keywords Are Irrelevant?

If you’re choosing the “wrong” keywords to target in your campaigns, it usually means that the search terms or phrases you’re using don’t align with the products, services, or content offered on your website.

For example, if you own a clothing store specializing in formal wear, targeting keywords related to casual or athletic wear would be irrelevant.

And ultimately, these keywords won’t accurately reflect the intent of users or attract your desired audience.

Making sure you target the right keywords helps ensure your ads are being shown to users who are interested in or actively searching for what you have to offer. 

How To Find Relevant Keywords That Will Attract The Right Visitors

First, you’ll want to conduct thorough keyword research to identify relevant keywords that align with your campaign goals and audience intent.

Then, you’ll want to make sure you’re refining your keyword lists regularly so they remain targeted and effective.

Whether you use an exact keyword match or a broad match type, you should continually review to ensure you’re reaching the right audience.

Or, you could try the easy way and let That PPC Guy do the keyword research for you, and then build out a campaign around your objectives and budget. Get started by outsourcing your Google Ads Management now.

4. How To Manage Your Negative Keyword Lists

Neglecting to establish negative keyword lists can result in your ads being displayed for irrelevant search queries, leading to wasted clicks and low conversion rates.

As you set up your campaigns, you want to create these lists in order to prevent your ads from being triggered by certain search terms that are not relevant to your business or likely to attract clicks from your targeted users.

A negative keyword list is an effective way to exclude specific categories of keywords across multiple campaigns or the entire account.

However, sifting through individual negative keywords within a campaign or ad group can be quite time-consuming, much like identifying duplicate keywords.

With negative keyword lists, you can organize certain keywords into groups and apply them to different campaigns with ease.

To access this feature in Google Ads, navigate to Tools and Settings>> Shared Library >> Negative keyword lists.

Creating and regularly updating a negative keyword list is an essential part of optimizing your campaigns and ensuring that your ads are reaching the right audience.

The Easy Way: 

That PPC Guy will take the time to identify and implement negative keywords to filter out irrelevant traffic and improve the overall performance of your campaigns.

Learn more about how PPC management services can help your business.

5. How To Integrate Your Google Business Profile

Integrating your Google Business Profile with your Google Ads campaigns can not only enhance your local visibility but also improve the overall performance of your ads. 

A Google Business Profile is a free tool that allows businesses to create and manage their online presence, providing essential information such as location, contact details, hours of operation, and customer reviews to help users find and connect with them on Google Search and Maps.

You’ll want to make sure that your Google Business Profiles are properly connected to your ads and optimize them for local SEO in order to maximize your reach within your target market.

With location assets from Google Business pages, your ads can display information such as your address, a map to your location, or the distance to your business to help people find your stores.

People can then click or tap your location when shown with your final ad to get further details about your location on your location page, which includes the most relevant business information all in one place.

For seamless integration with Google Business pages, try Google Ads management with That PPC Guy.

Start Auditing & Optimizing Your Campaigns With That PPC Guy

Optimizing your Google Ads campaigns requires proactive effort and attention to detail – not to mention a deep understanding of the platform and its nuances, which can be overwhelming for those without extensive experience.

That’s where active campaign management resources like That PPC Guy come in, with expert advice and solutions to help you master Google Ads and grow your brand.

By addressing common challenges such as audience targeting, conversion tracking, keyword relevance, negative keyword management, and Google Business page integration, you can optimize your campaigns for success.

Schedule a discovery call with That PPC Guy and learn more about how to achieve your business goals through Google Ad management.


Image Credits

Featured Image: Image by That PPC Guy. Used with permission.

PPC Made Easy: 4 Strategies To Save Time With No-Cost Tools

This post was sponsored by Redesign.co. The opinions expressed in this article are the sponsor’s own.

Tired of overspending on PPC tools that provide more than you need? It’s time to get back to the basics.

Whether you’re an established PPC manager or a small business owner handling your company’s Google Ads campaign, advertising tasks can quickly become overwhelming.

While it’s tempting to turn to pre-packaged software for help, there may be a more efficient way.

Learn to do more with less by following a few PPC management tips for maximum efficiency and performance.

1. Become Proficient In Google Ads Offline Editor: Your Secret Weapon For Quick Edits

Time Savings: 1 hour/week

It’s surprising how many Google Ads users neglect this powerful tool.

With the Google Ads Offline Editor, you can quickly download, edit, copy, paste, move, review, and upload changes.

The real magic is that you can make dozens of changes in seconds without waiting for the browser to reload every time you go to another screen. If you’ve spent any time in the Online Editor, you know how annoying this can be.

How Google Ads Offline Editor Speeds Up Your PPC Workflow

Here’s a quick example of how efficient the Offline Editor can be.

Imagine you’re running a PPC ads campaign called “Plumbing.”

You’ve got various services under this umbrella, but you’ve noticed that water heaters are particularly in demand.

So, you decide it’s time to break out the “Water Heaters” ad group from your Plumbing campaign into its own campaign.

In 15 seconds, working offline in Google Ads Editor, you can:

  1. Duplicate the “Plumbing” campaign.
  2. Rename it “Water Heaters”.
  3. Delete the non-relevant ad groups in the new campaign.
  4. Pause the old Water Heater ad group in the old campaign.

If you do this online, each action – pausing or deleting – requires navigating through and waiting for multiple web pages to load.

Offline, making changes like pausing multiple ad groups or deleting irrelevant keywords can be done in bulk with a few clicks, without any loading delays.

While seemingly insignificant, small delays add up to significant amounts of wasted time and decreased productivity throughout a campaign’s lifespan.

This streamlined approach not only saves time but also eliminates the clutter of “paused” or “removed” assets in your campaign, keeping your workspace organized and focused.

In the Offline Editor, you can make edits before posting online. When you delete items from the new campaign, there’s no history of the old keywords, ads, or ad groups existing. Once they’re gone, they’re gone – no residual clutter.

But this just scratches the surface regarding the Offline Editor’s functionality. Here are a few other things you can do with this no-cost tool:

  • Upload/edit campaigns in bulk from a CSV.
  • Import from Google Drive.
  • Quickly apply Negative Mobile App lists (among many other options).
  • Copy and paste location targeting in seconds.
  • Compare account structures side-by-side.
  • Edit PMAX campaigns.
  • Upload photos.
  • Edit extensions in bulk.
  • Catch errors before pushing live.

2. Master DIY Tools: Easily Build Quick Solutions In Your PPC Workflow

Time Savings: 20 min/week

Need Custom, No-Cost PPC Tools? Build Yours With Our Help.

Are you considering using high-end budget pacing tools? You may be surprised to find that creating your own versions in spreadsheets can be more effective.

Despite popular opinion, automated PPC management software does not guarantee a life free of issues. In fact, it gives some people a false sense of security.

Does this mean that you should completely shy away from automation? Absolutely not!

While automation is useful, it shouldn’t entirely replace vigilant, hands-on management.

For instance, what if data to the software lags or something is set up incorrectly and the software starts ramping budget unbeknownst to you?

In fact, we’ve seen an account overspend by nearly 50% in a month under automated software.

How To Track PPC Campaigns At A Lower Cost

Imagine starting your day by reviewing a custom spreadsheet in Google Sheets or Excel that acts as your PPC command center.

A custom spreadsheet can:

  • Show yesterday’s spend, monthly pacing versus budget, and L7 and L30 KPIs.
  • Offer complete recommendations for daily budget adjustments.
  • Actively recommend actions to meet your monthly targets.
  • Display alerts to flag any account that starts overspending.
  • Keep your PPC team agile and informed.

With our spreadsheets, we manually make budget changes at Redesign.co because, frankly, we want that control.

Budgets are vital to client-agency relationships, and keeping the decision-making power close at hand ensures every dollar spent is a dollar well-considered.

Another significant advantage you’ll find with Google Sheets or Excel is the ability to tailor reports to your specific needs – a level of flexibility often lacking in PPC management software.

We’ve used the same report for over a year, and it’s custom-built for us. It’s still 98% the same as one year ago.

Talk about a huge ROI on our initial time spent building it!

PPC Made Easy: 4 Strategies To Save Time With No-Cost ToolsImage created by Redesign.co, January 2024

3. Streamline Account QA & Maintenance: Google Sheets As Your Efficiency Ally

Time Savings: 2 hours/week

Simplify Your PPC QA. Let Us Help Create Your Free Template.

Google Sheets can also play a critical role in your PPC management by creating robust systems and processes for PPC account QA and maintenance.

Mistakes like burning through a month’s budget in two days, directing traffic to the wrong website, or typos in ad copy are costly.

It’s the little things that often go unnoticed until they snowball into major issues, affecting your credibility and client trust.

Use a simple tool like Sheets or Excel to create well-crafted, structured systems to prevent mistakes.

We use systems and QA checklists to:

  • Keep PPC budgets on track.
  • Ensure traffic goes to the correct landing page.
  • Regularly review search terms.
  • Catch ad copy typos.
  • Monitor ad schedules and targeting accuracy.
  • Quickly fix conversion tracking issues.
  • Stay on top of crucial account verification deadlines.
  • Notice subtle changes in performance.

With thorough, well-designed QA lists in a spreadsheet, you can zip through your weekly and monthly QA checks, sidestepping blunders that cost time and money and hurt client relationships.

We’ve learned that even the sharpest managers benefit from structured systems. Allowing managers to “wing it” and rely solely on their expertise creates blind spots.

Mistakes happen not because people are unqualified but because they’re human; structure and systems act as a guardrail against costly human mistakes.

Avoiding a common yet critical PPC mistake requires a delicate balance: not getting too absorbed in the minutiae or losing sight of the big picture when optimizing accounts.

The key is in setting up systems that allow managers to effectively alternate between a “10,000-foot view” for overarching strategy and a “magnifying glass” for detailed scrutiny.

How To Set Up QA In Google Sheets

The Easy Way: Build Your Free Custom Template With Us.

Utilizing Google Sheets or Excel for listing all essential tasks scheduled bi-weekly and monthly and holding our team accountable for each task.

A built-in notification feature gently nudges us if a task is overdue, ensuring that nothing slips through the cracks.

PPC Made Easy: 4 Strategies To Save Time With No-Cost ToolsImage created by Redesign.co, January 2024
PPC Made Easy: 4 Strategies To Save Time With No-Cost ToolsImage created by Redesign.co, January 2024

4. Use Google Apps Script For Proactive Automation

Time Savings: 1 hour/week

Losing sleep at night worrying about your Google Ads campaigns? The key to your peace of mind is preventing problems before they happen.

By using Apps Script to automate certain tasks, you can keep all your campaigns on track, even when you’re focused elsewhere.

Scripts require a bit of coding knowledge, but the proliferation of ChatGPT allows you to get 90% of the code written for you.

One of our favorite scripts at the moment pauses campaign ad spend and sends an email when an account reaches a pre-set threshold. The applications don’t stop at monitoring ad spend, though.

Need help catching PPC errors?

From scanning PPC ad copy for spelling mistakes and broken URLs to setting up alerts for sudden changes in KPIs, Google Apps Script can be your first line of defense.

Looking to refine PPC keyword strategies?

Set up a script to analyze search terms and send a monthly summary of those generating clicks but not conversions.

Tired of pulling data for reports?

Use a script to automate the process in a Google Sheet for real-time reporting and analysis.

You can even connect it to the reporting dashboard mentioned earlier so that it’s entirely hands-off once built!

Bonus Tip For The Tech-Savvy: Advanced Automation With Anomaly Detection

Time Savings: 2 hours/week

If you’re already comfortable with Apps Script and have experience with Python or R, you can take the previous strategy up a notch by automating anomaly detection.

This isn’t a beginner strategy, but we’ve found it incredibly effective. By combining the vigilance of Google Scripts with the analytical power of Python, we’ve set up a system at Redesign.co that alerts us to any unusual activity within our campaigns.

Every morning, we receive a report pinpointing recent anomalies, complete with graphs of key metrics to help us grasp the full context.

PPC Made Easy: 4 Strategies To Save Time With No-Cost ToolsImage created by Redesign.co, January 2024

Transform Your PPC The Redesign.co Way

Mastering PPC doesn’t have to mean investing in expensive, complex software. It’s about smart, efficient strategies that maximize your resources and minimize hassle.

No-cost tools like Google Ads Offline Editor and Google Sheets provide a DIY path to transform your PPC campaign, turning potential chaos into an easily manageable system customized to your needs.

If you’re looking for more PPC management strategies, along with expert support, Redesign.co offers a partnership that extends beyond the basics. Book a free, no-pressure call with our PPC marketing agency to learn how we can help you focus more on growth and less on the day-to-day grind.

This article has been sponsored by Redesign.co, and the views presented herein represent the sponsor’s perspective.

Ready to start optimizing your website? Sign up for Redesign.co and get the data you need to deliver great user experiences.


Image Credits

Featured Image: Image by Redesign.co. Used with permission.

Paid Media Marketing In 2024: 7 Changes Marketers Should Make via @sejournal, @brookeosmundson

If you fail to incorporate this part, you run the risk of targeting the wrong sector of people, ultimately throwing money down the proverbial drain.

However, if you retarget and refresh your approach, you’re bound to find a dynamic audience that correlates with your vision.

In the end, audience management alone can be worth its weight in gold.

4. Prepare For Video Content Dominance

You’ve likely heard this phrase before in marketing: content is king.

With a slight tweak for 2024, the new hot phrase should be: video content is king.

Not only is video taking over social platforms like TikTok, Instagram, and Snapchat, but it’s also asserting its dominance in YouTube Ads. YouTube Shorts, the platform’s short-form video offering, is booming.

With this new form of video comes a new ad format: vertical video ads.

Not only should marketers focus on video marketing in general – 2024 is the year to get more sophisticated with video strategy.

Marketers should prioritize creating engaging and high-quality video content that’s appropriate for each platform on which it will be delivered.

If the thought of creating video content for multiple platforms scares you, just remember that a little goes a long way.

Start by creating evergreen content about your brand and test those with different lengths.

These can be used and recycled on multiple platforms and can be used for organic and paid video content simultaneously.

Just remember to create a variety so that your users don’t see the same message or content on the same platforms, which can reduce the effectiveness of video marketing.

5. Don’t Sleep On Microsoft Ads

Microsoft Ads continues to enhance its advertising platform year after year.

Not only does it have many of the same coveted features as Google Ads, but it has added features that are unique to the platform.

As a marketing professional, your brand will surely benefit from digging into it more in 2024.

Some of the most notable updates Microsoft Ads launched in the last twelve months include:

  • Video and CTV ads: Microsoft unveiled these new ad types on its platform in September of 2023. Advertisers can choose from online video ads or connected TV ads that are non-skippable while a user is streaming content. This gives advertisers big and small a leg up on what once used to be a very complicated process of buying TV ads.
  • Three new generative AI solutions: Also announced in September 2023, Microsoft came out with three new AI features to help grow and scale. These include Compare & Decide ads, ads for Chat API, and Copilot campaign creation.
  • Data-driven attribution reporting: Gone are the days of last-click measurement! Microsoft Ads enhanced its UET tagging solution and implemented data-driven attributing modeling. It uses machine learning to calculate the actual contributions of each ad interaction.

While Microsoft still holds a lower share of the available search engines, just remember that you’re leaving a whole slew of potential customers behind by not considering this underestimated ad platform.

6. Focus On Optimizing The User Experience

Between a mix of shorter human attention spans and limited marketing budgets, every interaction and website experience counts.

If you find that your pre-sale metrics are favorable – such as high engagement or high CTR – but never result in a sale, you likely don’t have an ad problem. You have a user experience problem.

In 2024, consumers expect more from brands, especially if they’re spending their hard-earned money with that company.

Ask yourself, when was the last time you sat down and went through your website’s checkout process through the lens of a customer?

If you’re not sure where to start on optimizing your website experience for users, here are some ideas to get you started:

  • Use tools like Hot Jar or User Testing to get real-life analytics of how your customers are interacting and what their pain points are.
  • Review the website landscape on desktop and mobile. While this may be a no-brainer, many websites still forget to optimize for mobile!
  • Make sure that any relevant call-to-actions (CTAs) are above the fold – yes, on mobile, too!
  • Check your site speed.

These are items that should continuously be monitored and not a “set and forget,” which unfortunately happens quite a bit.

Optimizing the website user experience can have a positive impact on those paid media campaigns and can make those dollars go further in the future.

7. Use AI Tools To Your Advantage

Let’s face it: Machine learning and AI aren’t going anywhere.

For marketing leaders, 2024 really is the time to lean into its advantages instead of running away from the inevitable advances.

It’s not a question of whether to use AI or not. It’s a matter of how to use AI to your advantage.

While companies are tightening their budgets and scaling back staff, PPC marketers are constantly being asked to do more with less.

This is where AI comes in.

In fact, using AI can strengthen your ROI for paid media campaigns of all kinds (whatever channel you prefer).

Just make sure you don’t sacrifice your brand’s personality for a little efficiency.

One way you can do this is with Google’s generated AI assets (currently in beta). Using its Gemini-powered AI solution, the tool allows for more streamlined campaign creation and generated ad assets, including images, headlines, and descriptions for ads, and more.

Additionally, you’re likely already using one of Google’s Smart Bidding strategies to automate the bidding process.

With a combination of creativity and machine learning, your ads have the potential to go farther than ever before.

Your 2024 Plan Should Not Be Static

If the past year(s) have taught us anything in marketing, it’s to be fluid.

In some cases, tactics that used to be tried and true are now more volatile than ever.

Take advantage of advances in AI to boost your strategic advantage, and keep in mind platforms that you’ve typically shied away from – the time may come to incorporate them into your 2024 strategy.

What changes are you most excited to try this year?

More resources:


Featured Image: Sutthiphong Chandaeng/Shutterstock

Smart Paid Strategy: 4 Tips To Save You $4K In Monthly Ad Spend via @sejournal, @CallRail

As a marketing agency, the bottom line for your clients comes down to how well you’re managing their budget.

No one likes the idea of wasted ad spend, but often, it can be hard to tell which funds are actually being put to good use.

Even when a campaign is successful, it’s important to understand which tactics are more effective than others.

How do you determine which platforms are generating the most quality leads for your clients? And how do you prove it?

With the right tools at your disposal, you can remove the guesswork from your marketing strategy and analyze performance more efficiently.

The key is to find out exactly what’s working and what’s not so you know where to focus your ad spend moving forward.

After all, a simple shift in budget allocation could ultimately save you thousands of dollars.

So, how can you optimize your marketing strategy and trim the unnecessary fat in your budget?

Let’s explore the top tools and tactics you can use to reduce your cost per lead and boost ROI this year.

Tip 1: Get A Strong Understanding Of Your True, Granular ROI

One of the biggest problems agency marketers face is limited insights, which can greatly impact decision-making.

Without the full picture of your marketing performance, it can be difficult to identify your top-performing – as well as underperforming – channels.

This was the challenge for shared workspace management and consulting firm Workspace Strategies.

However, with the right tracking and recording tools, they were able to gain valuable performance insights and pivot their strategy to eliminate wasted ad spend – ultimately saving them $1,000 per month!

So how’d they pull this off? Let’s dig deeper into how the firm was able to prove the true ROI for its campaigns.

The Downside Of Using Multi-Channel Advertising

The bigger a brand’s digital footprint, the more successful it’ll be, right? – Well, not necessarily.

Although it’s important to expand your online presence, there is such a thing as overdoing it.

It’s one thing to market on multiple online platforms, but how can you tell whether they actually bring value to your business?

Workspace Strategies was utilizing Google Ads, as well as various social media platforms to maintain the occupancy rates at their managed workspaces.

Jason, the firm’s Director of Operations, suspected that some of these channels were generating more leads than others.

However, he struggled to prove which marketing channels truly drive results.

Tracking & Optimizing For Maximum Campaign Success

The solution for Workspace Strategies, in this case, was simple: They were able to track and optimize their campaigns more effectively with Call Tracking by CallRail.

With this advanced tool, the firm was able to attribute every one of their leads to a specific channel, which helped them remove marketing spend from ineffective social platforms.

“When you’re making decisions about how to allocate your marketing budget, proof of ROI is everything. We got proof with CallRail.”

– Jason Tiemeier, Director of Operations at Workspace Strategies

Read the full case study to learn more about Workspace Strategies’ success.

How To Uncover Your Highest ROI Channel

With 360° data, you can:

  • See which sources and keywords are generating high-quality leads.
  • Pinpoint which paid ad campaigns are driving the most calls for your business.
  • Improve customer service using Call Recording to identify opportunities for staff training and coaching.
  • Speed up sales and drive ROI more efficiently.

If you’re ready to prove – and improve – the value of your marketing tactics, it’s time to add CallRail’s Call Tracking to your marketing tech stack.

Tip 2: Expand Your Datasets Outside Of Google Analytics 4

If you’re a business with multiple locations, tools like Google Analytics 4 may only provide you with a partial picture of your marketing ROI.

But what if you need to track the source of leads who contact your business by phone?

As businesses increasingly rely on phone calls as a valuable touchpoint for customer interactions, diversifying your datasets is even more important.

The Limitations Of GA4

While Google Analytics 4 certainly has its benefits, it also has its share of limitations.

Some of the most notable challenges include:

  • Complex data migration.
  • A new reporting interface.
  • Fewer attribution models.
  • Limited data collection.

For Workspace Strategies, the limited data Google Analytics provided made things particularly difficult, as it painted an incomplete picture of user interactions and behavior.

However, with Call Recording by CallRail they were able to collect valuable customer insights and close more sales.

How To Improve Customer Interactions With Call Monitoring

Sometimes, the problem with businesses simply lies in how they’re interacting with their customers – anything from excessively long phone calls to weak sales pitches could end up costing them conversions.

For instance, when Jason of Workspace Strategies started monitoring recorded phone conversations with incoming leads in CallRail, he uncovered some missteps made by staff members while trying to close sales.

As a result, the firm was able to quickly incorporate these findings into staff coaching and training.

Find out more about how Workspace Strategies identified and corrected their client-customer communication gaps.

Tip 3: Boost Campaign Results With AI-Enhanced Call Data Analysis

Often, businesses that receive a high volume of inbound phone calls through their marketing campaigns struggle to qualify those leads efficiently and accurately.

However, trying to outsource this task can be expensive and drive up the overall cost per lead.

For example, digital marketing agency Wit Digital dealt with inaccurate and expensive lead qualification, with their cost per lead sitting well above the industry average.

To resolve this, they powered up Call Tracking with CallRail’s Conversation Intelligence software.

As a result, Wit Digital is now saving up to $4,000 per month with a 64% lower cost per lead.

Learn more about how the agency benefited from CallRail in the full case study.

How To Use AI To Unlock The Data Within Your Calls

Conversation Intelligence uses AI technology to analyze your calls and turn your conversations into easy-to-act-on insights.

This advanced technology can:

  • Automatically record and transcribe all of your phone calls with near human-level accuracy, so you can easily refine keyword lists for agency clients.
  • Easily spot keywords and phrases in every call for automated insights and analytics.
  • Define rules to classify calls automatically when specific conversation criteria are met.

“With Conversation Intelligence, I have new insights into what’s working in our campaigns and what’s not. Sometimes even a simple word change can make all the difference.”

Ryan Cook, Director of Client Strategy at Wit Digital

Automate Your Analysis & Achieve Higher Accuracy

With Conversation Intelligence, you get more accurate:

  • Keyword spotting.
  • Auto-tagging and lead qualification.
  • Sentiment analysis.

Plus, you can automatically filter and categorize your phone calls – for instance, if a call from a first-time caller lasts more than 60 seconds, you’ll know it’s very likely a qualified lead and can have it automatically categorized as such.

By removing the need to manually listen to calls and categorize them, Wit Digital was able to stop overpaying vendors to analyze their call data.

Wit Digital is now getting a better return on its own marketing efforts and retaining more customers as they too get better ROI on their pay-per-click campaigns.

And now, CallRail’s new multi-language transcriptions can even help agencies overcome language barriers between clients and their customers, regardless of their native tongue.

Ready to automate your data analysis and boost your campaign results? Try CallRail’s Conversation Intelligence free for 14 days.

Tip 4: Consolidate Your Marketing Data & Streamline Your Process

Sometimes, the hassle of navigating between multiple platforms can be overwhelming.

Media Planning: 4 Tips For Planning Your Digital Media Mix via @sejournal, @joshuacmccoy

From an agency advertiser’s perspective, our job is fun and exciting but also challenging and laborious in the same breath.

Each scoped campaign, across a myriad of industries and objectives, can present the daunting task of developing the best digital media to approach the right audience and satisfy the client’s needs.

While projects should never be scoped in a templated one-size-fits-all manner, to save you time and worry, your process should.

Understanding The Ask

When confronted with a client’s need, it is essential to understand where we need to be by the end to understand where we can start.

There are often multiple objectives – for example, to build awareness but also generate leads.

This is not achieved in one fell swoop; effectively, one leads to another.

Ask the client, “What would be considered a success in the end?”

I know that we have all seen so many different marketing funnel variations over the years, but simplified, it should be a part of your initial consideration set.

Understanding Objectives

Awareness

I like to say that often you won’t be paid today for the work you did today – but someday you will.

This is the appropriate mindset to convey to your team and clients.

The work you do here will pay dividends and result in non-paid benefits in the future, unlike paid lead generation campaigns, where the leads stop when the spend stops.

Tactics to achieve this objective include:

Consideration

The middle ground, or what I call the “considerate audience,” typically knows who you are.

Your job is to help them on their journey to understand that you are a likely candidate for their conversion – that is to say, they should buy from you.

Tactics to achieve this objective include:

Action

Being present for those who are potentially looking for you is key to closing the loop on a customer journey.

Tactics to achieve this objective include:

Understanding The Journey

Audiences vary so much between industries, products, and service types.

Where one audience may typically have a very short journey, your efforts can be better focused on the action phase with SEO or PPC.

Essentially, be there when they are looking for a first-touch conversion.

Awareness should be a critical component for a long-journey audience such as car buyers, where there are nearly two dozen touchpoints.

Understand that most of the people who will see your ad will not be a customer this week, month, or maybe even year. Your job is to create familiarity for when their journey will start.

Driving brand awareness early can shore up your total amount of touchpoints needed to convert.

If you don’t necessarily know your audience well – or their journey – do your homework.

There is a wealth of resources out there that can help you better understand audiences, current trends, and behaviors – such as the Consumer Insights section of Think With Google.

Also, it doesn’t hurt to talk to the internal client sales team. They know common behaviors, ideal search terms, and where prospects typically interact with the brand along a journey.

Scoping Opportunity

By this point in the process, you should understand the ask, the potential customer, and the weighted level of need from across the funnel.

This now will allow you to understand what you should likely estimate within budget.

Media Analysis Tip

While scoping for PPC, SEO, and paid social can typically be a self-serve process, media planning can often take many resources to assist.

It is also best to be prepped with knowledge of campaign length or flighting needs. Understanding geographic needs will also better help to prepare your vendor rep in providing spend insight.

Getting a feel for cost will help you understand where you can advertise. Will your play be print, out-of-home, streaming TV, or all of the above?

For DMA-level advertising, you can use tools such as SQAD to give you population insights for various age groups by gender. It also allows for you to estimate TV and radio costs across desired geographic areas.

guidelineScreenshot from SQAD, November 2023

Social Analysis Tip

We haven’t been given the go-ahead yet to build out social media ads, but that doesn’t mean that we cannot create a prospecting campaign to gain a sense of how large our audience is and what amount of coverage we can gain from this area.

This is available on most of the top social media platforms such as Meta, X, LinkedIn Ads, Snapchat, and more.

Simply begin creating a campaign.

From the earlier “ask” process point, you have a general sense of whether paid social is meant for awareness or for driving traffic.

In this Facebook Ads example, you can see that by inputting your geographic needs, demographics, interests, etc., will give you a general sense of your audience size, estimated reach, or clicks.

Digest these numbers and then divide the impressions by the reach figure to gain a sense of frequency. Are you present at least once a week in front of your audience?

Facebook Ads exampleImage from Facebook Ads, November 2023

PPC Analysis Tip

We don’t want to get into a full-scale analysis of PPC competitors; that should come at the stage when you receive approval on your full digital company.

For now, try leveraging a tool like Semrush; ask for direct competitors and review them in a competitive tool like SpyFu. Here, you can gain a sense of their paid keyword coverage.

You can see how many keywords you may need to target and how much you might need to spend.

Additionally, review the competitors and, in total, all of the keywords that are targeted and how closely these relate to your target audience.

No digital analysis tool is perfect, but a service like this is great for estimated spend vs. pulling a number out of the air.

SpyFu overview of SemrushScreenshot from SpyFu, November 2023
paid competitorsScreenshot from SpyFu, November 2023

SEO Analysis Tip

Run your domain through a ranking assessment tool, such as the Performance-Search Console section of Google Search Console, to understand initially how much of your overall keyword presence relates to the client or management ask at hand.

If your niche visibility is severely waning, a cursory glance at the types of content ranking in Organic Search will allow you to understand the ideal amount of content ideation, creation, and promotion that will be needed to suffice.

Google Search Console performance resultsScreenshot from Google Search Console, November 2023

Time Is Something That We All Need More Of

There is no real turnkey solution to the scoping needs of our clients, but it never hurts to craft a process that will save time and resources to give you the best foot forward in your upcoming campaign.

Being able to confront your client objectives with peace of mind in knowing the ask while also understanding your audience coverage is a great feeling!

More resources: 


Featured Image: Roman Samborskyi/Shutterstock

Key Levers To Steer AI in Performance Max And Boost Results via @sejournal, @adsliaison

I often see comments to the effect of, “Google just wants you to launch your campaigns and let its systems do everything.”

Let me just say as clearly as I can: no, that’s not what Google wants.

As always, the marketer’s role is evolving, but that role is as important as ever. This also applies to managing successful Performance Max campaigns.

The set up of Performance Max is where you can really position your campaign for success. But that doesn’t mean it’s entirely “set it and forget it.”

You know your or your client’s business better than Google. The inputs you provide, the tests you run, the creative you build, the analysis you perform to continue refining and iterating – those skills are critical to success and standing out from your competitors.

And understanding how the systems work and how to inform them is a big part of what will set you apart as the use of AI in marketing continues to evolve.

Consider Each Of These Levers In Your Performance Max Campaigns

Let’s dive into the features currently available in Performance Max to help you guide the AI and maximize your results.

Bidding Goals And Targets

Performance Max automatically adjusts formats and inventory based on the goals you provide and focuses on auctions that have a high probability of driving results toward your stated campaign goal(s).

That’s why it’s so important to define your goals based on the key performance indicators (KPIs) you want to drive with Performance Max, whether you’re looking to maximize conversions and have a cost per action (CPA) target or want to maximize conversion value and have a return on ad spend (ROAS) target.

If you have goals such as sales revenue, lifetime value, or profit margins, optimizing toward conversion value allows you to tie your bidding strategy more closely to those real business outcomes.

I’m not going to dive into marginal ROI in this article, but if you’re not familiar with the concept and are using Performance Max, I recommend bookmarking this page for later.

Conversion Value Rules

With Conversion Value Rules, you can indicate a higher value audience – as well as location and device – at the campaign level. Performance Max will optimize the bid and assemble the asset combination best predicted to convert for each audience member in real time.

New Customer Acquisition

You can either opt to bid higher for new customers/new customer value, or bid only for new customers/new customer value.

Note that there are some requirements, including needing to have an audience list of at least 1,000 active members in at least one network for the system to be able to identify existing customers.  Which brings us to…

First-party Data

It’s no secret that having a first-party data strategy is an increasingly key part of adapting to the evolving privacy landscape (some helpful resources here).

First-party data is also an important signal for informing Google AI to find more of those valuable customers and enhance your audience strategy.

There are several ways to use your first-party data in Performance Max, such as audience signals, which are covered here.

Brand Suitability

There are a number of brand suitability controls available for Performance Max, including support for all of your account-level content suitability settings.

You can check out the full list here, but I’ll highlight account-level negative keywords, which launched this year.

Performance Max respects account-level negative keywords which prevent your ads from showing for search terms that aren’t suitable for your brand in Search & Shopping inventory.

(Separately, you can also use “excluded content keywords” to prevent ads from serving on search terms on Display or Video inventory.)

Brand Exclusions

There was a lot of advertiser desire for more control over the brand terms Performance Max can show on. That’s where the new brand exclusions come in.

To prevent Performance Max from serving on specific brand terms (your own, competitor, or partner brands) in Search & Shopping, you can now apply a brand list to your campaign.

Campaign-level brand exclusions will apply to most misspellings and brand searches in a foreign language.

Page Feeds

Performance Max now supports page feeds to help you send Search traffic to a specific set of landing page URLs on your site.

You can add page feeds in Business Data to specify the URLs on your website that you want to use in your campaign.

You can also add custom labels to your page feeds to help target your ads and adjust bids per label. Note that you’ll need to enable automatically created text assets to use page feeds in Performance Max.

Final URL Controls For Automatically Created Assets

Automatically created assets in Performance Max generate headlines and descriptions from your landing page, domain, and existing ads and assets when they’re more relevant to a user’s search query and are predicted to improve performance.

When you enable Final URL expansion in automatically created assets, Google Ads will automatically send traffic to the most relevant URL it identifies as likely to improve performance. If you want to direct traffic to specific URLs only, you can uncheck this box.

You can also opt into Final URL and click the link to “exclude some URLs” in order to narrow the options available for URL expansion.

You can either enter specific URLs or use rules to exclude categories of content on your site. This is a helpful lever to steer your budget away from certain types of content, pages that are outdated, etc. More examples here.

Asset Groups

If you want to customize your messaging/assets by audience, products, or category, you can use multiple asset groups. Performance Max will test different combinations and learn which ones perform best for your target audiences.

You can use asset groups to theme products in your Merchant Center feed with listing groups.

There’s a helpful grid on this page that shows the minimum, maximum, and recommended number of assets to include in our asset groups – along with a bunch of other helpful info about asset groups – in this Help Center article.

And a quick reminder that ad strength is a guidepost, not a metric. Ad strength is an indicator of whether your asset group has enough assets to maximize performance across inventory.

The more diverse assets you provide, the more opportunities there will be to show the right ad to potential customers. A wide variety of creative assets – including different sizes and orientations – is key to resonating with different customer needs and mindsets.

New generative AI features, now in beta in the US, will also make it easier to scale your assets.

To understand how your assets are performing, you can use asset reports and asset group reporting (new this year).

When using asset reports, compare like assets to each other – headlines to headlines and descriptions to descriptions – because they are rated in relation to each other. The Combinations tab will show the top six combinations for text, image, and video assets, ranked by performance.

With asset group reporting, you can better understand the contribution of your asset groups for optimization by evaluating your average CPA or ROAS at the asset group level.

You can also select and save additional metrics in your views from the Columns button.

Location, Language, Ad Scheduling

It’s worth noting these standard settings are also available for Performance Max.

Signals

There are currently two signals you can add to your Performance Max campaigns to help jumpstart the learning to find more conversions or conversion value.

Note that signals in Performance Max are not hard targeting constraints. Instead, they’re a tool to indicate what’s relevant to your business to guide the AI.

Search Themes

Launched this fall, Search themes are a new, optional signal you can use to inform the AI about your business to expand relevant reach across all channels, including Search.

You can add up to 25 search themes per Performance Max asset group.

Search themes respect brand exclusions and account-level negative keywords, and are additive to queries that Performance Max would already match to using your URLs, assets, and more.

You can add and remove search themes at any time.

Use search terms insights on the Insights page to know what search term themes your Performance Max ads are showing on.

Audience Signals

Also optional, Performance Max will use audience signals as a starting point to find customers faster. You can add your own data, including site visitors, customers, etc., or interest and demographics as audience signals.

Again, this is not a hard signal, and Performance Max may also find that certain asset combinations convert audiences outside of the ones indicated in your audience signals.

When available, audience insights on the Insights page will show you which audiences are “signals” you proactively added and which are “optimized” and found by AI. Use audience insights to see top segments to inform your creative assets and landing pages.

Fundamentals That Often Require Partnership

While they aren’t technically “controls” you can enable, your website, landing pages, product feed, conversion tracking set up and more, can have a huge influence on the success of your Performance Max campaigns.

Sure, it’s a cliche to say good advertising can’t fix a bad website, but AI introduces even more reasons to work closely with your developer, UX, CRO – and even finance – teams and colleagues (and an opportunity to expand your own skill set).

Website And Landing Pages

Your website and landing pages are now key sources for generated assets – automatically created assets and the newly launched generative asset creation for Performance Max – so you want to be sure they accurately reflect your brand, offerings, and differentiators.

Merchant Center Feeds

For retailers, your product feed assets are reflected directly in your ads, so having high-quality images, informative and unique product titles and descriptions, and of course, accurate pricing, shipping, and tax data are all critical to success with Performance Max.

If your image assets aren’t where you want them to be, check out Product Studio which just launched in Merchant Center and uses generative AI to create high-impact product imagery.

Lead Gen Quality Improvements

There are ongoing investments in measures to help reduce invalid leads.

In addition, there are some steps we recommend advertisers take to help prevent leads from users who don’t provide accurate information.

These steps include server-side validation, double opt-in, Recaptcha, and using enhanced conversions for leads with qualified and converted conversion categories.

Performance Max Continues To Evolve

As you can see, many levers, insights, and reporting features have been added to Performance Max since it launched two years ago – thanks in large part to advertiser feedback.

You can expect to see Performance Max continue to evolve to make it easier for advertisers to get more out of their campaigns.

More resources: 


Featured Image: BestForBest/Shutterstock