Ask A PPC: What Is The PPC Manager’s Role In The AI Era? via @sejournal, @navahf

Every few months, someone asks a version of the same question “What happens to PPC managers now that AI runs the platforms?” The question usually comes wrapped in anxiety, sometimes in frustration, and often in the hope that there is still a lever left to pull.

At this point, the answer has become clearer. PPC did not lose its human role. It shed the parts of the job that never required human judgment in the first place. The real shift is not about replacement. It is about responsibility.

Automation exposed where strategy was missing.

What Still Matters In PPC

PPC still lives and dies by business context. AI does not understand your margins, your inventory constraints, or which customers actually grow the business over time. It also does not know when a message feels off-brand, misaligned, or risky.

The fundamentals still belong to humans.

Business strategy sets direction. Creativity determines how a brand earns attention. Human insight defines personas, priorities, and tradeoffs. AI can optimize toward an outcome, but it cannot decide which outcome matters most.

Teams that struggle in the AI era rarely struggle because machines outperform them. They struggle because they never clearly defined what success meant beyond short-term efficiency.

How PPC Tasks Are Changing

The day-to-day work of PPC has changed significantly. Account management no longer rewards micromanagement. Data relationships matter more than granular keyword sculpting. Message mapping must account for systems that assemble ads dynamically rather than follow static instructions.

Automation now handles execution better than humans ever could. Machines win at real-time bidding, predictive logic, and pattern recognition across massive datasets. Humans still own the decisions that shape those systems.

This shift creates discomfort for practitioners who built careers on control. It creates opportunity for those willing to trade knobs for judgment.

Account Structure In An Automated World

Modern PPC account structure follows one rule above all others. Consolidation wins.

Platforms need data density to learn. Fragmented accounts starve algorithms and produce misleading conclusions. In my experience, campaigns that fail to reach roughly 30 conversions within 30 days rarely generate stable performance signals. Manual bidding collapses under the weight of sparse data, especially when layered with audiences, match types, and device modifiers.

Consolidation means fewer campaigns with clearer goals. By consolidating, it makes it easier to deploy sufficient budget to exit learning phases.

Google supports this through close variants, dynamic search ads, and increasingly flexible matching. Microsoft and Meta allow precise targeting at the ad group or ad set level while still benefiting from broader delivery.

While segmentation might be comfortable because “it’s how we’ve always managed campaigns,” it makes it very challenging to ensure budgets are deployed correctly.

Data Cleanliness Becomes The Real Bottleneck

First-party data determines how well algorithms can marry your business goals with potential placements. If the data isn’t accurate, you face ad platforms over-indexing on the wrong “wins.”

CRM integrations break accounts when lifecycle stages drift from reality. Micro-conversions can be helpful, but they need to be paired with realistic return on ad spend (ROAS) goals.

Google now allows secondary conversions to inform bidding decisions. That flexibility helps advertisers who think carefully about value. It punishes those who inflate metrics to make reports look better.

Imperfect data produces imperfect performance. AI does not fix broken inputs. It accelerates their consequences.

Rethinking KPIs And Reporting

Performance media and brand media no longer live in separate lanes. AI blends them by design. Metrics like click-through rate, conversion rate, ROAS, and CPA now reflect mixed intent rather than pure demand capture.

Teams must set goals that acknowledge blended influence, including brand lift and assisted conversions. Budgets must support top-of-funnel exposure for users who do not yet know what they need. Reporting must evolve past the illusion of isolation.

Blended metrics represent the new standard. Advertisers who demand perfect attribution often measure familiarity rather than impact.

AI Beyond The Account Interface

Some of the biggest shifts in PPC sit outside practitioner control. AI-powered surfaces introduce new questions about where ads belong and when they help.

Most AI queries lack transactional intent. They function more like brand interactions than shopping moments. Platforms generally restrict ads to situations where purchase intent exists, which protects both advertisers and users.

Top 5 topics and intents from the Microsoft Copilot usage study (Screenshot by author, January 2026)

Serving ads in non-transactional AI environments risks irritating prospects rather than advancing consideration. Restraint often performs better than presence.

Practitioners now play the role of translator. Clients need help understanding how AI determines readiness and relevance. Ads shown within AI systems tend to carry higher relevancy because the system has already qualified the user’s intent.

Chasing every placement rarely pays off. Knowing when not to show up has become a competitive advantage.

Privacy, Content, And Creative Reality

Perfect data rarely exists. The same applies to websites and creative assets.

Auto-generated creative reflects the source material it pulls from. When advertisers dislike the output, the issue usually lives upstream. If the seed website/landing page doesn’t result in ideal content, that could indicate deeper issues crawling the site and ingesting the content for AI.

PPC teams benefit from closer collaboration with SEO and content teams. Improving site clarity improves both paid performance and AI-driven visibility. Creative quality no longer lives in isolation.

The Human Role Going Forward

Humans still make the decisions that matter most.

They decide how to allocate budget across objectives. They prioritize which business lines deserve scale. They choose which personas to pursue and which messages carry risk. They determine what data enters the system and how honestly it reflects reality.

Automation handles bidding, pacing, and formatting. Humans handle meaning.

Manual bid adjustments and creative micromanagement no longer define excellence. Strategic clarity does. Clean data does. Sound judgment does.

The AI era did not erase the human role in PPC. It stripped away the noise and left the work that actually requires expertise.

More Resources:


Featured Image: Paulo Bobita/Search Engine Journal

The 5-Pillar Audit: Diagnosing Strategy Vs. Tactic Failures In A Google Ads Account

If your Google Ads campaigns are underperforming, your first instinct might be to dive into the platform. You may want to tweak bid strategies, clean up keywords, or adjust targeting.

That is the classic PPC audit.

Here is the challenge today: Tactical audits matter less than you think. In an age of AI automation, a campaign can be perfectly executed on a technical level and still deliver zero business value.

Data shows that cost-per-lead increased for 13 out of 23 industries in 2025. The bigger problem is often strategic misalignment, which lives outside the Google Ads interface.

A true paid search audit separates strategy failures from tactical errors. The difference can mean wasted budget or meaningful business growth.

Here is how I break down the strategic assessment through five key pillars, with real-world stories and practical guidance for PPC professionals.

1. Business Objective Alignment

Many performance challenges begin before a PPC account ever launches. When business goals are unclear, internally misaligned, or not translated into measurable paid media targets, even well-built campaigns struggle.

Common indicators of misalignment include:

  • KPIs set around platform metrics (CPC, Quality Score, Ad Rank) rather than commercial outcomes.
  • Conflicting definitions of success across marketing, sales, and leadership.
  • Goals that shift frequently without corresponding strategy changes.
  • Targets that do not reflect actual funnel realities or close-rate data.

For example, a brand may ask for lower CPAs when the business need is pipeline growth. Or, they may request more volume when budgets only support lower-funnel efficiency.

Without a clear, unified business objective, Google Ads will optimize toward whatever signals are available in the platform. It will do this even if those signals do not support company priorities.

Solid performance requires alignment first, optimization second.

Story: A client copied a successful account from another market. The original account’s primary call to action was “Visit In-Person.” The copied account focused on ecommerce conversions first and then visiting in person. The new account looked technically perfect, mirroring the structure, keywords, and setup of the original. Yet, the account failed because the new market was not willing to purchase before visiting in person.

Takeaway: Even a technically flawless campaign will fail if the strategy does not align with real-world buyer behavior. Google Ads will optimize toward whatever signals exist in the platform. If those signals do not match business objectives or audience intent, performance suffers. Strategic alignment comes first. Optimization comes second.

2. Offer and Pricing Viability

Paid search cannot compensate for an offer that is uncompetitive, unclear, or mismatched to audience expectations. This is one of the most common strategic failures hidden inside PPC performance issues.

Key considerations include:

  • Competitiveness of pricing against alternatives.
  • Clarity of the value proposition.
  • Strength of differentiation in a crowded market.
  • Relevance of the offer to the searcher’s intent.

When market fit or price positioning is weak, no amount of bid strategy refinement will improve conversion rates. This is especially visible in categories where competitors set consumer expectations for features, price, or delivery.

Before adjusting tactics, the offer itself must be evaluated with the same rigor as the campaign.

Story: A client was running direct-to-consumer campaigns for a product. It was priced higher on their website than on Amazon. Customers who clicked through expected the best deal but quickly discovered they could get it cheaper elsewhere. Even with a perfect campaign structure and messaging, conversions suffered.

Takeaway: Customers are savvy and will compare across channels. If the value proposition is unclear or the price is uncompetitive, paid search cannot overcome it. Strategic evaluation of offer clarity and pricing is essential before optimizing campaigns further.

3. Audience And Intent Fit

Traffic volume does not equal qualified demand. Performance issues often stem from a disconnect between keyword intent, audience readiness, and the conversion expectations placed on the campaign.

Common causes include:

  • Bidding on high-volume terms that attract broad or early-stage research users.
  • Expecting lower-funnel performance from upper-funnel queries or channels.
  • Targeting keywords with long research cycles while measuring short-term ROAS.
  • Misinterpreting category search behavior and funnel signals.

Google’s automation can reach the right people efficiently, but it cannot change their readiness to convert. Ensuring the campaign aligns with the correct stage of intent across keywords, audiences, and creative is essential for stable performance.

Story: A wedding venue client initially ran campaigns directing users to a “Book Now” action. While this seems like a clear conversion, most prospective clients wanted to schedule a tour first before committing. By adjusting the call to action to “Book a Tour,” the campaign better matched audience intent, and conversions increased substantially.

Takeaway: Understanding the true stage of your audience in the funnel is critical. Even precise targeting and strong creative cannot compensate for mismatched intent. Strategy must reflect how and when your audience is willing to act.

4. Landing Page Utility And Experience

A strong ad cannot overcome a weak landing experience. This pillar has become increasingly important as Google takes on more of the optimization work within the campaign. The landing page is one of the few levers advertisers retain full control over.

Areas that frequently limit performance include:

  • Slow page speed or friction in the conversion path.
  • Generic or outdated content that does not match the user’s expectations.
  • Messaging that does not reinforce the ad’s promise.
  • Lack of clear differentiation or compelling proof.
  • Poor mobile usability.

Today’s searchers recognize generic or AI-generated content quickly, and engagement drops accordingly. When traffic is well-matched and intent is strong, the landing experience must be equally strong to convert. For example, a slow page can be deadly: 53% of mobile visits are likely to be abandoned if pages take longer than three seconds to load.

If the landing page cannot support the PPC campaign’s goals, the issue is strategic, not tactical. The issue should be addressed before further optimization happens in the platform.

Story: In many ecommerce campaigns, I have seen traffic directed to a homepage instead of a category or product-specific page. Even when the campaign structure and keywords were perfect, the slightly misaligned landing page caused conversions to underperform. Aligning the ad group with the exact page, messaging, and discount offering significantly improved results.

Takeaway: When traffic is well-matched and intent is strong, the landing experience must also be strong to convert. Even technically flawless campaigns can fail if the page does not deliver the clarity, relevance, and proof the user expects. Strategic improvements to landing pages should come before further optimization in the platform.

5. Measurement Architecture

Even well-designed campaigns will underperform if measurement systems are incomplete or misaligned. With automation relying heavily on signals, inaccurate or low-quality conversion data can lead to poor optimization that compounds over time.

Frequent measurement challenges include:

  • Tracking micro-conversions that inflate performance.
  • Inconsistent goals between Google Ads and the CRM.
  • Missing or unreliable conversion values.
  • Delayed offline conversion uploads.
  • Broken tagging or incorrect attribution logic.

The consequence is not just inaccurate reporting. It is the machine learning system optimizing toward the wrong outcomes. Ensuring accurate, strategically aligned measurement is foundational to effective campaign operation. For instance, Google’s internal data shows that advertisers who feed the system with quality signals are 63% more likely to publish Search campaigns with “Good” or “Excellent” Ad Strength.

Story: A client had overlapping keywords targeting consumer intent. As a result, the majority of calls went to consumers rather than the intended business clients. Offline conversions were not uploaded, so Google Ads could not optimize for actual leads. Despite correctly structured campaigns and perfect keywords, performance suffered because the machine was optimizing toward the wrong signals.

Takeaway: Accurate, strategically aligned measurement is foundational. Without it, even technically flawless campaigns can fail. Providing the algorithm with high-quality conversion signals ensures optimization drives real business outcomes, not misleading metrics.

Turning Insights Into Action

Once the source of failure is identified, the path forward becomes clearer. It is crucial to determine if the issue is strategic or tactical.

Follow these steps before diving into campaign optimizations:

  • Validate the business objective. Align on definitions, measurement, and expected outcomes.
  • Assess the offer. Confirm the value proposition, pricing, and differentiation hold up in the current market.
  • Match audience and intent. Ensure keywords, targeting, and funnel goals reflect true buying behavior.
  • Strengthen the landing experience. Improve relevance, clarity, speed, and conversion pathways.
  • Fix measurement at the source. Provide the algorithm with accurate, high-value signals.

Only after these strategic components are addressed should account and campaign-level optimizations begin.

Final Thought

In today’s automated environment, many Google Ads issues masquerade as tactical problems when they originate elsewhere. The five-pillar audit brings clarity to where the breakdown is happening and what needs to change to improve account performance.

By separating strategy from execution, teams can make better decisions, allocate resources more effectively, and build campaigns that support true business impact rather than platform-level wins that look good only in reports.

More Resources:


Featured Image: Viktoriia_M/Shutterstock

What Profitable Google Ads Look Like in 2026 [Webinar] via @sejournal, @hethr_campbell

Google Ads’ Performance Max Smart Bidding is finally delivering real results for teams that know how to work with it.

As marketers are forced to give PMax more control, many are struggling to understand exactly how to structure automated Google Ads campaigns and accounts.

In this webinar, the marketing leadership team at DigiCom, a 2025 Inc. 5000-listed ecommerce growth agency, breaks down how they are running Google Ads at scale in 2026.

With hands-on experience managing PPC programs totaling $200M+ in ad spend across multiple accounts, they will share how high-growth brands are structuring paid search, Performance Max, and YouTube campaigns to meet shoppers where they are and drive consistent returns.

And, they’re doing a live Google Ads audit during the webinar, so register today and submit your site

What You’ll Learn

This webinar session will showcase how top brands are navigating Smart Bidding changes in 2026.

RSVP now, and learn:

  • How to structure Google Ads accounts to maintain control over ROAS in an automated landscape
  • The right creative and copy to feed into Google’s systems to capture high-intent shoppers
  • Proven ways to move beyond keyword-first strategies and focus on profit-driven outcomes

Why Attend?

You will gain practical PPC strategy frameworks you can apply immediately, along with the chance for select attendees to receive a live Google Ads audit during the webinar. If you are responsible for scaling paid media performance in 2026, these strategies are worth studying.

Register now to get a clear, founder-led Google Ads playbook for scaling profitably in 2026.

🛑 Can’t make it live? Register anyway, and we’ll send you the on demand recording after the event.

The Smart Way To Take Back Control Of Google’s Performance Max [A Step-By-Step Guide]

This post was sponsored by Channable. The opinions expressed in this article are the sponsor’s own.

If you’ve ever watched your best-selling product devour your entire ad budget while dozens of promising SKUs sit in the dark, you’re not alone.

Google’s Performance Max (PMax) campaigns have transformed ecommerce advertising since launching in 2021.

For many advertisers, PMax introduced a significant challenge: a lack of transparency in budget allocation. Without clear insights into which placements, audiences, or assets are driving performance, it’s easy to feel like you’re flying blind.

The good news? You don’t have to stay there.

This guide walks you through a practical framework for reclaiming control over your Performance Max campaigns, allowing you to segment products by actual performance and make data-driven decisions rather than hope AI figures it out for you.

The Budget Black Hole: Where Your Performance Max Ad Spend Actually Goes

Most ecommerce brands start by organizing PMax campaigns around categories. Shoes in one campaign. Accessories in another. That seems logical and clean but can completely ignore how products actually perform.

Here’s what typically happens:

  • Top sellers monopolize budget. Google’s algorithm prioritizes products with strong historical performance, which means your star items keep getting the spotlight while everything else struggles for visibility.
  • New arrivals never get traction. Without performance history, fresh products can’t compete, so they never build the data they need to succeed.
  • “Zombie” products stay invisible. Some items might perform well if given the chance, but static segmentation never gives them that opportunity.
  • Manual adjustments eat your time. Every tweak requires you to dig through data, make changes, and hope for the best.

The result? Wasted potential, uneven budget distribution, and marketing teams stuck reacting instead of strategizing. You’re already doing the hard work; this framework helps that effort go further and helps you set and manage your PPC budget efficiently and effectively.

How To Fix It: Segment Campaigns By What’s Actually Working

Instead of organizing campaigns by category, segment by how products actually perform.

This approach creates dynamic groupings that automatically shift as performance data changes with no manual reshuffling.

Step 1: Classify Your Products into Three Groups

Start by categorizing your catalogue based on real performance metrics: ROAS, clicks, conversions, and visibility.

Image created by Channable, January 2026

Star Products

These are your proven winners, with high ROAS, strong click-through rates, and consistent conversions. Your goal with stars is to maximize their potential while protecting margins.

  • Set higher ROAS targets (3x–5x or above based on your margins).
  • Allocate budget confidently.
  • Monitor to ensure profitability stays intact.

Zombie Products

These are the “invisible” items that haven’t had enough exposure to prove themselves. They might be underperformers, or they might be hidden gems waiting for their moment.

  • Set lower ROAS targets (0.5x–2x) to prioritize visibility.
  • Give them a dedicated budget to gather performance data.
  • Review regularly and promote graduates to the star category.

New Arrivals

Fresh products need their own ramp-up period before being judged against established items. Without historical data, they can’t compete fairly in a mixed campaign.

  • Create a separate campaign specifically for new launches.
  • Use dynamic date fields to automatically include recently added items.
  • Set goals focused on awareness and data collection rather than immediate ROAS.

Step 2: Define Your Performance Thresholds

Decide what metrics determine which bucket a product falls into. For example:

  • Stars: ROAS above 3x–5x, strong click volume, goal is maximizing profitability.
  • Zombies: ROAS below 2x or insufficient data, low click volume, goal is testing and learning.
  • New Arrivals: Date-based (for example, added within last 30 days), goal is building visibility.

Your thresholds will depend on your margins, industry, and historical benchmarks. The key is defining clear criteria so products can move between segments automatically as their performance changes.

Step 3: Shorten Your Analysis Window

Many advertisers’ default to 30-day lookback windows for performance analysis. For fast-moving catalogues, that’s too slow.

Consider shifting to a 14-day rolling window for better analysis. You’ll get:

  • Faster reactions to performance shifts
  • More accurate data for seasonal or trending items
  • Less wasted spend on products that peaked two weeks ago

This is especially important for fashion, home goods, and any category where trends move quickly.

Step 4: Apply Segmentation Across All Channels

Your segmentation logic shouldn’t stop at Google. The same star/zombie/new arrival framework can (and should) apply to:

  • Meta Ads
  • Pinterest
  • TikTok
  • Criteo
  • Amazon

Cross-channel consistency compounds your optimization efforts. A product that’s a “zombie” on Google might be a star on TikTok, or vice versa. Unified segmentation helps you connect products to the right audiences on the right channels and distribute budget accordingly.

Step 5: Build Rules That Move Products Automatically

Here’s where the real efficiency gains come in. Instead of manually reviewing every SKU, create rules that automatically shift products between campaigns based on performance.

For example:

  • If ROAS exceeds 3x–5x over your analysis window – Move to Stars campaign
  • If ROAS falls below 2x or clicks drop below your average (for example, 20 clicks in 14 days) – Move to Zombies campaign
  • If product was added within a set time limit (for example, the last 30 days) -Include in New Arrivals campaign

This dynamic automation ensures your campaigns stay optimized without requiring constant manual intervention.

Get Smart: Let Intelligent Automation Do the Heavy Lifting

Image created by Channable, January 2026

The steps above work—but implementing them manually across thousands of SKUs and multiple channels is time-consuming. Product-level performance data lives in different dashboards. Calculating ROAS at the SKU level requires combining data from multiple sources. And building automation rules from scratch takes technical resources most teams don’t have.

This is where the right use of feed management and the right use of PPC automation really helps. For example, it can merge product-level performance data into a single view and let you build rules that automatically segment products based on criteria you define.

To see what this looks like in practice, Canadian fashion retailer La Maison Simons offers a useful reference point. They faced the same challenges-category-based campaigns where top sellers consumed the budget while newer items never gained traction.

After shifting to performance-based segmentation, they saw measurable improvements without increasing ad spend:

  • ROAS nearly doubled over a three-year period
  • Cost-per-click decreased while click-through rates improved
  • Average order value increased by 14%
  • Their dedicated new arrivals campaigns consistently outperformed expectations
  • Perhaps most notably, their previously “invisible” products became some of their strongest performers once they received dedicated visibility

The takeaway isn’t about any single tool, it’s that performance-driven segmentation works. When you stop letting one popular item take all the budget and start giving every product a fair shot based on data, the results tend to follow.

Learn more about the success story and the full details of their approach here.

Quick Principles to Keep in Mind

Image created by Channable, January 2026
  • Segment by performance, not category: Budget flows to what works, not what’s familiar
  • Use 14-day windows for fast-moving catalogues: Capture fresher signals, reduce wasted spend
  • Give new products their own campaign: Build data before judging against established items
  • Automate product movement between segments: Save time and stay responsive without manual work
  • Apply logic across all paid channels: Compounding optimization across Google, Meta, TikTok, and more

Your Next Step

Performance Max doesn’t have to feel like handing Google your wallet and hoping for the best. With the right segmentation strategy, you can restore control, surface overlooked opportunities and make smarter decisions about where your budget goes.

Curious whether your product data is ready for this kind of optimization? A free feed and segmentation audit can help you find gaps and opportunities, no commitment, just clarity.

Because better data leads to better decisions. And better decisions lead to results you can actually control.


Image Credits

Featured Image: Image by Channable Used with permission.

In-Post Images: Images by Channable. Used with permission.

ChatGPT To Begin Testing Ads In The United States via @sejournal, @brookeosmundson

Just today, OpenAI confirmed it will begin testing advertising in the United States for ChatGPT Free and ChatGPT Go users in the coming weeks, marking the first time ads will appear inside the ChatGPT experience.

The test coincides with the U.S. launch of ChatGPT Go, a low-cost subscription tier priced at $8 per month that has been available internationally since August.

The details reveal a cautious approach, with clear limits on where ads can appear, who will see them, and how they will be separated from ChatGPT’s responses.

Here’s what OpenAI shared, how the tests will work, and why this shift matters for users and advertisers alike.

What OpenAI Is Testing

ChatGPT ads are not being introduced as part of a broader redesign or monetization overhaul. Instead, OpenAI is framing this as a limited test, with narrow placement rules and clear separation from ChatGPT’s core function.

Ads will appear at the bottom of a response, only when there is a relevant sponsored product or service tied to the active conversation. They will be clearly labeled, visually distinct from organic answers, and dismissible.

Users will also be able to see why a particular ad is being shown and turn off ad personalization entirely if they choose.

Just as important is where ads will not appear.

OpenAI stated that ads will not be shown to users under 18 and will not be eligible to run near sensitive or regulated topics, including health, mental health, and politics. Conversations will not be shared with advertisers, and user data will not be sold.

Timing Ad Testing with the Go Tier Launch

The timing of the announcement doesn’t seem accidental.

Alongside the ad testing plans, OpenAI confirmed that ChatGPT Go is now available in the United States.

Priced at $8 per month, Go sits between the free tier and higher-cost subscriptions, offering expanded access to messaging, image generation, file uploads, and memory.

Ads are positioned as a way to support both the free tier and Go users, allowing more people to use ChatGPT with fewer restrictions without forcing an upgrade.

At the same time, OpenAI made it clear that Pro, Business, and Enterprise subscriptions will remain ad-free, reinforcing that paid tiers are still the preferred path for users who want an uninterrupted experience.

Explaining the Guardrails of Early Ad Testing

OpenAI spent as much time explaining what ads will not do as what they will.

The company was explicit that advertising will not influence ChatGPT’s responses. Answers are optimized for usefulness, not commercial outcomes. There is no intent to optimize for time spent, engagement loops, or other metrics commonly associated with ad-driven platforms.

This is a notable departure from how advertising has historically been introduced elsewhere on the internet. Rather than retrofitting ads into an existing product and adjusting incentives later, OpenAI is attempting to define the rules up front.

Whether those rules hold over time is an open question. But the clarity of the initial framework suggests OpenAI understands the risk of getting this wrong.

What Early Ad Formats Tell Us

OpenAI shared two examples of the ad formats it plans to test inside ChatGPT.

In the first example, a ChatGPT response provides recipe ideas for a Mexican dinner party. Below the response, a sponsored product recommendation appears for a grocery item. The ad is clearly labeled and visually separated from the organic answer.

Image credit: openai.com

In the second example, ChatGPT responds to a conversation about traveling to Santa Fe, New Mexico. A sponsored lodging listing appears below the response, labeled as sponsored. The example also shows a follow-up chat screen, indicating that users can continue interacting with ChatGPT after seeing the ad.

Image credit: openai.com

In both examples, the ads appear at the bottom of ChatGPT’s responses and are presented as separate from the main answer. OpenAI stated that these formats are part of its initial ad testing and may change as testing progresses.

Why This Matters for Advertisers

This is not something advertisers can plan for just yet.

There are no announced buying models, no targeting details, no measurement framework, and no indication of when access might expand beyond testing. OpenAI has been clear that this is not an open marketplace at the moment.

Still, the implications are hard to ignore. Ads placed alongside high-intent, problem-solving conversations could eventually represent a different kind of discovery environment. One where usefulness matters more than volume, and where poor creative or loose targeting would feel immediately out of place.

If this becomes a real channel, it is unlikely to reward the same tactics that work in search or social today.

How Marketers Are Reacting So Far

Early industry reaction has been measured, not alarmist.

Most commentary acknowledges that advertising inside ChatGPT was inevitable at this scale.

Lily Ray stated her curiosity to “see how this change impacts user experience.”

Most people in the comments of her post are not shocked by this:

There is also skepticism, particularly around whether relevance can be maintained over time without pressure to expand inventory. That skepticism is warranted. History suggests that once ads work, the temptation to scale them follows.

For now, though, this feels less like an ad platform launch and more like OpenAI testing whether ads can exist inside a conversational interface without changing how people trust the product.

The Bigger Signal for AI Platforms

For users, OpenAI is expanding access while trying to preserve the trust that has made ChatGPT widely used. Introducing ads without blurring the line between answers and monetization sets a high bar, especially for a product people rely on for personal and professional tasks.

Outside of ChatGPT itself, this update shows how AI-first products may think about revenue differently than search or social networks. Ads are positioned as a way to support access, not as the product, with paid tiers remaining central.

OpenAI says it will adjust how ads appear based on user feedback once testing begins in the U.S.

For now, this is a limited test rather than a full advertising launch. Whether those boundaries hold will matter, not just for ChatGPT, but for how monetization inside conversational interfaces is expected to work.

5 Ways To Reduce CPL, Improve Conversion Rates & Capture More Demand In 2026 via @sejournal, @CallRail

The marketers who crack attribution aren’t chasing perfection; they’re layering multiple data sources to get progressively closer to the truth.

What To Do: Identify Which Marketing Efforts Are Actually Working

A starting point: add a simple “How did you hear about us?” field to your intake process, then compare those responses against your digital attribution data.

The gaps you uncover will show you exactly where your current tracking is falling short, and where your brand and word-of-mouth efforts are working harder than you realized.

Learn more about self-reported attribution and how it can transform your reporting →

Improve Conversion Rates By Learning & Implementing What Buyers Ask Before They Convert

There’s a goldmine sitting right under your nose: your customer conversations.

Most marketers hand off call data to sales and never look back. Big mistake.

Avoid This Myth: “Call Insights Are Only For Sales Teams”

Those conversations contain exactly what you need to create more personalized marketing communications and sharpen your strategy.

Literal Keys To Conversion Are Hiding In Your Sales Team’s Call Data

Think about what’s buried in your call recordings:

  • Conversion signals for better targeting. When you understand what makes callers convert, you can build lookalike audiences and refine your ad targeting around those characteristics.
  • Sentiment data for email segmentation. Callers who expressed frustration need different nurture sequences than those who were enthusiastic. Conversation intelligence can automatically score sentiment, letting you segment accordingly.
  • Caller details for personalization. Names, pain points, specific needs—these details can feed directly into personalized follow-up campaigns.
  • Term analysis for more relatable ad creation. What words do your best prospects actually use? Call transcripts reveal the language that resonates, helping you craft offers that speak directly to buyer needs.
  • Keyword clouds for SEO and PPC. The phrases your customers use on calls often differ from the keywords you’re bidding on. Mining conversations for terminology can uncover high-intent search terms you’re missing.

What To Do: Turn Customer Communication (Calls, Chats, Emails) Into Marketing Intelligence

The shift here is mindset.

Stop thinking of call data as a sales asset and start treating it as a marketing intelligence feed. When you analyze trends across hundreds of conversations (not just individual calls) you uncover patterns that can reshape your entire strategy.

Conversation Intelligence can automatically transcribe and analyze calls, surfacing these insights without requiring hours of manual listening. They can even generate aggregated summaries across campaigns, highlighting the questions prospects ask most frequently, the objections that come up repeatedly, and the language that signals buying intent.

The data is there. You just need to start using it.

Give More Attention To SMS Marketing (Open Rates Up To 98%)

Don’t Fall For Myth #4: “Texting Is Irrelevant to Marketers”

Why? Because text messages have a 98% open rate.

Compare that to email’s 20% average, and it’s clear why dismissing SMS as “not a marketing channel” is leaving conversions on the table.

What To Do: Capture More High-Intent Leads With Texting

Giving your buyers choice in how they communicate with you boosts conversion. Period.

Here are two immediate ways to put texting to work:

  1. Click-to-text from your marketing assets. Add trackable click-to-text links in your emails, ads, and website. When a prospect clicks, their native messaging app opens with a pre-populated message to your business. You capture the lead, they get instant communication, and you maintain full attribution visibility.
  2. Local Services Ad (LSA) message leads. If you’re running Google Local Services Ads, you can receive SMS leads directly through the platform. These are high-intent prospects who chose to message instead of call—often because they’re at work, in a waiting room, or simply prefer texting. Missing these leads because you’re not set up for SMS is like leaving the front door locked during business hours.

The key is tracking these text interactions with the same rigor you apply to calls and form fills. When every channel is measured, you can finally see the complete picture of what’s driving results.

The bottom line: your prospects have communication preferences, and those preferences increasingly skew toward texting. Meeting them where they are isn’t just good customer experience; it’s a competitive advantage. The businesses that make it easy to text will capture leads that competitors lose.

Reduce Missed Leads & Lower CPL With AI Voice Assistants

Let’s get personal for a second:  your leads aren’t being answered, and you should care more than anyone.

Stop Thinking “AI Voice Assistants Aren’t for Marketers”

Over 50 million customer calls go unanswered every year.

That’s not just a sales problem-that’s hundreds of millions of dollars in marketing investment generating leads that never convert because nobody picked up the phone.

Think about it.

You spend a significant budget driving calls through paid ads, SEO, and local listings. When 30% of those calls go unanswered (the current average), you’re effectively lighting a third of your budget on fire.

Image created by CallRail, January 2026

What To Do: Ensure Every Inbound Call Converts To A Lead

AI voice assistants solve this by ensuring every call gets answered, 24/7. But they do more than just pick up:

  • Never miss a lead again. Voice assistants answer, capture, and qualify inbound calls around the clock, even when your team is focused on other customers or the office is closed.
  • Drive better outcomes. You can confidently extend ad windows into evenings and weekends, knowing leads will be handled. Early adopters have seen answered calls increase by 44% and client ROI improve by up to 20%.
  • Lower your cost per lead. When every call converts to a captured lead, your CPL drops and your campaign efficiency improves. Plus, consistently answering calls helps your responsiveness scores on platforms like Google’s Local Services Ads.
  • Prioritize follow-up. AI assistants can capture caller intake details, assess intent, and score leads, so your team knows exactly which opportunities to prioritize when they return to the office.

This isn’t about replacing human connection. It’s about plugging the leaks in your funnel so the leads you worked so hard to generate actually have a chance to convert.

The combination of AI voice assistance with call tracking creates a system where every lead is captured, every conversation is logged, and every marketing dollar can be tied back to results.

Explore how Voice Assist transforms missed calls into revenue →

Moving Forward: Market With Confidence

These five myths share a common thread: they take real challenges and use them as excuses to give up.

The marketers who will win in 2026 aren’t the ones who throw their hands up, they’re the smart ones who know how to adapt.

Your 2026 Marketing Action & Attribution Plan

  1. Redefine your MQLs around behaviors that actually predict revenue.
  2. Layer self-reported attribution onto your digital tracking to capture the full buyer journey.
  3. Mine your call data for targeting, personalization, and keyword insights.
  4. Add texting as a tracked communication channel your buyers actually prefer.
  5. Deploy AI voice assistants to ensure no lead goes unanswered.

The tactics aren’t broken.

The execution just needs an upgrade.

Want the complete playbook?

Watch our webinar: 2026 Forecast—5 Expert Marketing Strategies You Need to Refine by Q2 →

10 Hard Truths About PPC: Insights From Last Year’s Best Debates For 2026 via @sejournal, @siliconvallaeys

Hosting my podcast, gives me a front-row seat to the unfiltered reality of our industry, the gritty, “in-the-trenches” reality shared by experts who manage millions in spend.

Last year, my guests, including Greg Finn, Christine “Shep” Zirnheld, Julie Friedman Bacchini, Andrew Lolk and Shawn Walker didn’t hold back. They dismantled “best practices,” called out platform biases, and highlighted exactly where the algorithms fail without human hands.

Here are the 10 most interesting (and sometimes uncomfortable) things my guests shared last year that you can take forward for 2026.

1. Google Is “Shaking The Couch Cushions” (And You’re The Couch)

We need to stop pretending Google’s incentives are perfectly aligned with ours. As Greg Finn and Christine Zirnheld from “Marketing O’Clock” pointed out, Google is, ultimately, a for-profit company, and while it remains an important advertising partner, its objectives don’t always perfectly align with what’s best for advertisers.

Finn put it perfectly: Have you ever noticed that the “Recommendations” tab always suggests raising your budget but never lowering it? That bias is literally built into the UI. With CPCs hitting record highs, “success” for the platform often just means “more revenue” for the shareholder.

And we’ve seen this play out in the data. Optmyzr analyzed more than 17,000 Google Ads accounts and found no consistent correlation between a high Optimization Score and strong performance. In fact, many of the best-performing accounts improved not by accepting Google’s recommendations, but by selectively rejecting them and focusing only on fixes that actually moved CPA, ROAS, or profit.

So, the takeaway is simple: Stop treating recommendations as gospel. Treat them as upsells, because the data shows that blindly following them doesn’t reliably help advertisers, but it does reliably help Google.

2. Automation Without Guardrails Is Just “High-Speed Waste”

The consensus from Shawn Walker from Symphonic Digital, Finn, and Julie Friedman Bacchini, President & Founder of Neptune Moon & Managing Director of PPC Chat, was unanimous: AI can execute, but it cannot strategize.

Walker noted that without strict conversion quality thresholds, Smart Bidding inevitably chases “cheap junk leads” because they are the easiest conversions to get. Meanwhile, Julie warned about “algorithm drift,” where a campaign slowly expands into irrelevant search terms because it thinks it’s being helpful.

Automation is necessary for modern account management, but that doesn’t mean “set it and forget it.” Your job isn’t moving bids anymore, it’s designing the right layers of automation and guardrails so the algorithms work, not the other way around.

I recently tested how well AI could diagnose a drop in conversions, and it confidently identified the campaign’s limited budget as the cause. The reasoning was simple: Some keywords were still receiving impressions while others weren’t, so the budget must be the bottleneck. But that didn’t make sense. Budget constraints usually affect campaigns broadly, reducing visibility across the board rather than selectively shutting off individual keywords.

When only certain keywords go dark, the more plausible explanation is a bidding issue. And if bidding is automated, that often indicates the algorithm deems those keywords as lower quality, resulting in lowered bids and ultimately, disappearing impressions.

The bigger point is this: AI often answers with confidence before it answers with accuracy. It can absolutely help you refine ad copy or strengthen relevance, but it still struggles to understand the nuanced and often counterintuitive interdependencies within a PPC account. In other words, it can assist with execution, but it’s not yet as reliable as a strategist.

3. The “Rule of 30” Is The New Law Of Gravity

One of the most practical takeaways of the year came from Walker. We often debate how much data Smart Bidding needs, but Shawn gave us the math:

You need ~30 conversions per campaign, per 30 days.

Not per account. Not across shared budgets. Per campaign. Below that threshold, the machine is just guessing. If you’re wondering why your small campaigns are volatile, it’s not bad luck; it’s bad math. You are starving the algorithm.

In Optmyzr’s 2024 study on the impact of bidding strategies on performance, we saw the same. 50+ conversions per month are ideal. 30+ is good, and anything less isn’t great. However, I would like to add one refinement to Shawn’s point. The real threshold isn’t “30 conversions per campaign,” but enough volume on the conversion goal/actions Smart Bidding is optimizing toward. Google’s systems can use broader, account-level conversion patterns to reduce data scarcity, and account-default goals and portfolio strategies are designed to expand the learning set beyond a single campaign.

What truly matters is having enough volume for the action you want Smart Bidding to optimize toward. If multiple campaigns are all working toward the same conversion event, they can effectively “pool” their learnings. In other words, campaigns don’t have to hit 30+ conversions individually as long as the underlying conversion action has enough aggregate volume for the system to learn and make reliable decisions.

4. “Soft Conversions” Are The Backbone Of SMB Success

So, what do you do if you can’t hit that magic number of 30? You have to feed the beast something else.

Guests heavily advocated for moving up the funnel. Walker detailed the necessity of “engaged visitor” signals, custom metrics like a user scrolling to a certain depth or spending time on site, fired only once per unique user to prevent inflation.

Whether it’s a PDF download, an add-to-cart, or a pricing page visit, these “soft” signals are no longer optional crutches; for smaller accounts, they are the only way to generate enough data density for Smart Bidding to function.

In other words, micro conversions still matter. They give Smart Bidding a richer sequence of intent signals to learn from: Did the user compare products? Did they view pricing? Did they return within 24 hours? Did they engage with interactive tools? In my experience, these micro-signals are what prevent smaller accounts from starving the algorithm and ultimately help it recognize high-quality users earlier in the journey.

5. SKAGs Are Finally, Truly Dead

If you are still using single keyword ad groups (SKAGs) in 2025, you are fighting a war that ended years ago. Bacchini was blunt: SKAGs have “run their course.”

The granular control we used to prize is now a liability. It fragments your data, making it harder for the AI to learn. Andrew Lolk, Founder at SavvyRevenue, backed this up, warning that over-segmenting campaigns destroys shared learnings. The winning structure for 2025 is radically simple: Consolidate until the data proves you need to separate.

What does that mean? Well, you should split campaigns when there are business reasons, like different bid targets, different promotions, etc. Put simply, you separate campaigns only when there’s a strategic reason, such as assigning different ROAS targets to products with different margins, or isolating seasonal inventory, like ski jackets, from evergreen categories like swimwear, so each can be optimized on its own performance curve.

And while single-keyword ad groups are outdated, single-theme ad groups (STAGs) have become the modern, more effective alternative. Instead of isolating each keyword, STAGs cluster queries that share the same intent and require the same message, giving Google enough data to learn without sacrificing relevance.

A better way to think about it:

A STAG isn’t just “all running shoes terms,” but it’s “all running shoes for distance training terms,” or “all waterproof trail-running shoes terms.” Each theme represents a specific user intent that warrants a specific ad and landing page combo

So, a more realistic STAG example might look like:

Theme: Long-distance running shoes

  • “best long-distance running shoes”
  • “marathon training running shoes”
  • “long-distance running shoes men”

All different keywords, but they relate to the same core motivation, the same benefits to highlight, and the same landing page experience.

STAGs preserve the messaging control SKAGs once offered, but without the data fragmentation that hinders Smart Bidding from working at its best. They give you messaging precision while still feeding the algorithm enough volume to learn.

6. Stop Splitting Performance Max

Speaking of consolidation, Lolk had some strong words for how we manage Performance Max. A common mistake is splitting PMax campaigns by asset group, brand, or generic themes without a distinct ROAS target.

His take? “Splitting = Starving.”

PMax campaigns don’t share data well. If you split them, you force each new campaign to learn from scratch, requiring double the volume to stabilize. Unless you have a radically different ROAS target for a specific category, keep it together. And for the love of PPC, stop running “feed-only” PMax, he says. Just use Standard Shopping if you need that control.

7. Search Is Making A Quiet Comeback

In a surprising twist, we repeatedly heard that ecommerce brands have overemphasized PMax and Shopping, leaving money on the table in Search.

Lolk argued that Search is reclaiming its role as the high-intent workhorse because it offers what PMax cannot: diagnostic visibility and true messaging control. You can’t capitalize on a weather trend or a specific seasonal moment if you’re waiting for PMax to “learn” about it. Search lets you move fast, and it lets you control the landing page, a lever we’ve severely undervalued lately.

8. Your Competitive Advantage Is Now “Post-Click”

With Google automating bids, targeting, and even the creative process, what is left for us? Bacchini says the answer lies after the click.

Differentiation is the new battleground. If your offer is weak or your landing page is generic, no amount of bid tweaking will save you. Clients often dramatically underestimate their competitors and overestimate their own value propositions. As PPC pros, our value add is shifting from “technical setup” to “business consultancy,” fixing the offer, the positioning, and the user experience.

9. Generative AI Is Your New Junior Strategist

We moved past the “AI will write my ads” hype and got into real use cases.

  • Zirnheld explained that AI has become her go-to tool for smoothing the communication gap between complex PPC work and client understanding. She uses it to draft clearer explanations, refine messaging, and spark creative concepts she can develop further. AI helps her accelerate the early stages, allowing her to spend more time on higher-value thinking.
  • Walker described how AI has become a true technical force multiplier inside his workflow. He now uses it to write Google Ads scripts, build custom tools, generate and debug code, and automate tasks that previously required days of manual effort. AI effectively turns his ideas into working prototypes, allowing him to iterate faster and push the boundaries of what one PPC manager can build.
  • Bacchini shared that AI has transformed how she researches competitors and analyzes positioning. Instead of manually combing through search results and landing pages, she can feed everything into AI and instantly see patterns, themes, and gaps. It gives her a strategic overview in seconds, helping her craft sharper messaging and understand where clients stand in a crowded landscape.

The consensus? AI won’t replace you, but an expert using AI will absolutely replace an expert who refuses to touch it.

In Silicon Valley, we used to lionize the idea of the 10x engineer, the kind of person who could out-code an entire team, see around corners in the architecture, and somehow ship things at a pace that felt almost unfair. But lately, the stories I’m hearing in my own network tell a different tale: Many of those “10x” engineers are starting to fall behind the so-called mediocre ones who are simply pushing the limits of what they can do with AI by their side.

And this no longer applies just to engineering. In every role, those who learn to partner with AI will outperform those who rely solely on talent and hustle.

10. The “Search” We Knew Is Disappearing

Finally, we touched on the existential shift. Shep mentioned she now uses Perplexity.ai for research more than Google. Greg Finn highlighted the instability of AI Overviews.

As I’ve been saying all year, we’re witnessing a dramatic shift from keywords to prompts. Search is no longer just about matching a query to an ad; it’s about connecting users who do complex prompts with solutions, and maybe showing an ad if that would be helpful.

In an AI-driven ecosystem, the “prompt” becomes the new keyword: a richer, more contextual signal that reflects not just what users type, but what they’re trying to accomplish. Advertisers who still think in terms of isolated keywords will fall behind; those who think in prompts, tasks, and intent paths will thrive.

The Bottom Line

The work of the modern PPC marketer continues to shift from pulling levers to thinking critically about the levers being pulled on our behalf. Automation is no longer optional, but neither is oversight. The winners this year were the advertisers who understood where algorithms shine, where they stumble, and where a human needs to step in with context that the machine simply doesn’t have.

And this evolution is far from over. As we head into 2026, I expect the debates on PPC Town Hall to get even more interesting. We’ll likely spend less time arguing about whether to adopt AI, and more time unpacking how to direct it, how to measure it, and how to prevent it from homogenizing every account it touches. We’ll explore what happens when prompts truly become the new keywords. And we’ll hear from practitioners who find creative, sometimes surprising ways to bend automation back toward profitability and strategy, rather than convenience.

If 2025 was the year we learned to tell the machine “No,” then 2026 may be the year we learn how to tell it “Do this and here’s why.” The marketers who thrive will be those who don’t just manage campaigns, but manage systems, using judgment, experimentation, and clear intent to guide increasingly powerful tools.

I’m looking forward to another year of unfiltered conversations on PPC Town Hall and to seeing what new hard truths (and opportunities) we uncover together.

More Resources:


Featured Image: Anton Vierietin/Shutterstock

Paid Media Marketing: 8 Changes Marketers Should Make In 2026 via @sejournal, @brookeosmundson

Paid media didn’t slow down last year. If anything, the platforms made sure we stayed busy.

Google rolled out more AI-assisted ad creation features, new Performance Max reporting updates, and continued refining how AI-influenced results shape visibility across search.

Microsoft pushed forward with its own set of AI tools inside Ads and Copilot, along with quality updates that changed how some advertisers measure performance. Meta expanded Advantage+ capabilities and tightened its recommendations for creative structure.

We also saw strong momentum from platforms that used to sit on the sidelines. TikTok introduced more search-focused ad placements. Reddit continued improving its targeting and creative tools.

Privacy shifts kept moving as well. Targeting options continued evolving, and some long-standing measurement assumptions started to feel less reliable. Marketers had to adjust how they test, track, and validate results across every channel.

As we head into 2026, the message is familiar but still true. You can’t always rely on what worked a year ago, and you can’t assume the platforms will keep things the same. This list focuses on the changes that matter most right now. These are practical adjustments that help teams stay competitive without rebuilding everything from scratch.

Let’s walk through the strategies worth prioritizing this year and why they deserve your attention.

1. Embrace The Shift To Conversational AI In Ad Creation

Conversational AI tools like Google’s Gemini and Microsoft’s Copilot enable ad creation and optimization in a more fluid, interactive way.

They’re becoming essential for marketers who want to scale ad variations without exhausting creative resources.

If you’re looking to test and scale how this can work for you, start small with AI-generated ad copy tests. Use the conversational AI tools within the Google Ads platform to create a few new ad variations that differ from your standard copy.

For instance, if your current ads are heavily CTA-focused, let the AI suggest more storytelling or benefits-driven language and test these versions in a limited campaign to gauge performance.

Another tip is to start experimenting with ad personalization at scale. AI tools allow you to input audience insights, such as location or interests, to create tailored ad variations.

Create segmented ads that appeal to different demographics or psychographics and use split testing to identify which approach resonates best.

Lastly, whenever you’re using AI-generated content, make sure to set aside time to review those suggestions monthly. Take note of recurring suggestions that could highlight hidden opportunities or adjustments you may not have initially considered.

2. Refine Ad Targeting With Data Privacy In Mind

With the unreliability of third-party cookies, the upcoming year marks the need for refined targeting strategies that balance effectiveness with privacy.

Tools like Google’s enhanced privacy features and Microsoft’s predictive audience segmentation help ensure you’re reaching the right users in a compliant way.

Now’s the time to develop a robust first-party data strategy. Start by auditing your first-party data to identify gaps and potential sources for future data.

You can also utilize your customer relationship management (CRM) tools and website data collection to capture behavior-based insights and create audience segments you own.

Additionally, because both Google and Microsoft allow Customer Match solutions, it’s a great time to review those policies.

Use tools like cookie consent managers and transparency banners to build trust and ensure you’re gathering data responsibly. If you don’t, you’re at risk of not being able to use first-party data solutions by the ad platforms.

When creating a consent-based tracking strategy, it’s also a good idea to proactively share with users how you use their data and offer clear opt-out options. Transparency is key in this two-way buyer and seller relationship journey.

3. Optimize For AI-Driven Search Ad Placements

AI-generated search summaries, especially in Google’s AI Overviews, are creating new ad placements and impacting traditional ad performance. This trend requires close monitoring and proactive adjustments to stay competitive.

As these new ad placements continue to roll out, here are a few tips to make sure your PPC ads are optimized for this new wave of AI content.

  • Monitor CTRs On AI-Influenced Placements: Start tracking the click-through rates of ads appearing in AI-generated results versus traditional SERPs. This insight can help you understand whether AI-generated placements impact user engagement and identify areas for improvement.
  • Create Specialized Assets For AI Overviews: Use images, headlines, and descriptions designed for short attention spans. For instance, include a compelling image and a clear, concise CTA in your ad to boost appeal in this new placement.
  • Review Performance Max Insights Regularly: Google’s Performance Max campaigns, which include AI-driven placements, provide insights into what combinations work best across channels. Use this data to refine ads in other campaigns where similar placements are available.

4. Lean Into Multi-Channel Campaign Integration

With consumers using multiple platforms interchangeably, paid media strategies must embrace an integrated, omni-channel approach.

Platforms like TikTok and Reddit have built out more robust ad offerings, providing marketers with more cross-platform synergy.

Start by mapping out a cross-platform customer journey. Outline your audience’s touchpoints across different platforms.

For instance, if your customer typically discovers products on TikTok but purchases through Google Shopping, ensure you’re present and active on both channels with consistent messaging.

Another item to keep in mind is utilizing platform-specific metrics to refine your strategy.

Each platform has unique engagement metrics. For example, on TikTok, you can monitor completion rates and engagement (likes, comments) to assess content effectiveness.

LinkedIn, on the other hand, is a place to focus on connection and message response rates.

Tailor your content based on what performs best on each channel. Each channel should have a different content strategy, not just putting the same ads across all platforms, hoping that one of them will click with a user.

5. Optimize Creative Customization With AI Image Editing

AI-powered image editing allows for rapid customization across visuals, which is critical for multi-audience campaigns.

Canva’s integration with Google Workspace and Microsoft’s AI image generator simplifies the creative process, enabling customization without extensive design resources.

To make the most of these AI editors and integrations, start with creating templates for faster customization.

Design or download templates on Canva that match your brand guidelines, making it easy to adjust colors, fonts, and messages for different audiences with minimal effort.

The templates can help you maintain visual consistency while catering to different segments.

To take it up a notch, try running A/B tests on custom visuals. Create two or more variations of AI-edited images to test different elements.

When testing creative, make sure to test differences that are noticeable enough. Track which visual styles drive the most engagement, and use those insights to guide future designs.

If you’re targeting multiple locations in your ads, use AI tools to adjust visuals for regional appeal.

For example, if you’re running an ad in New York and California, you can use AI to create images that feature landmarks or seasonal elements relevant to each location.

6. Enhance Attribution Tracking And Adjust KPIs Accordingly

A multi-device world demands better attribution tracking to understand the entire customer journey.

Google’s Enhanced Conversions and Microsoft’s Customer Insights provide more reliable data across touchpoints, helping marketers adjust KPIs to reflect complex engagement patterns.

To start, review enhanced conversions for first-party tracking to determine if this makes sense for your account.

Enhanced Conversions capture data from form fills or purchases to match offline actions back to Google Ads. When setting this up, make sure your campaigns reflect actual conversions, not just clicks, allowing for more accurate reporting.

Additionally, if you’re still using Last Click attribution models, you will be left in the dust.

It’s time to move beyond last-click attribution to track the impact of each customer touchpoint. You can use Google Analytics or Microsoft’s attribution reports to assess the role of each ad in a customer’s journey, and allocate credit accordingly.

Lastly, when it comes to measurement, it’s time to evolve your key performance indicators (KPIs). Not every channel in your marketing mix should be measured by direct purchases.

Just last year, in North America, the average person owned 13 devices – a 63% increase from 2018.

Users leverage multiple devices during their purchase journey, accounting for more visits but fewer conversions. No wonder conversion rates are decreasing!

For example, if you’re running a brand awareness campaign on TikTok for an audience who’s never heard of you, your KPIs should not be measuring purchases.

Track meaningful metrics like engagement rates, increase in branded search queries, or time on site to understand how those platforms contribute to long-term brand growth and loyalty.

7. Make Influencers Part Of Your Marketing Model

Influencer marketing still has value. But the rules have changed. What used to feel like a side bet now needs to operate with the same discipline you apply to any other channel.

One of the biggest shifts in 2025 was the rollout of Creator Partnerships inside Google Ads. The new tool lets brands find YouTube creators who already mention or align with their products, request to link their content directly in Ads, and then promote that content as ad assets.

That matters because it addresses many of the traditional challenges of influencer marketing.

Brands no longer have to manage a separate workflow or use external tools to run creator campaigns. Everything can be done natively inside Google Ads. Finding creators, getting permission, promoting videos, building remarketing audiences, and tracking performance – it all happens in the same place as your other media.

This integration changes what influencer marketing should be. Instead of treating creator content as a loose “boost,” treat it as another media channel that you plan, test, track, and optimize.

When you find a creator whose audience overlaps yours, link their video, promote it via “Partnership Ads,” and compare performance against other video or display placements. Use the same ROI expectations, the same reporting discipline, the same budget scrutiny.

That does not mean every influencer partnership needs to run through Creator Partnerships. But for brands that want to take creator content seriously, this is now the clearest path forward.

Influencer marketing can still introduce your brand to new audiences, but only if it becomes part of a broader, data-driven media mix rather than a side experiment.

8. Invest In Brand-Owned And Emerging Media Channels

Paid platforms can shift without much warning, which is why brands need more stability built into their mix. That stability comes from channels you control and channels that offer predictable reach without relying entirely on algorithm changes.

Brand-owned channels like email, SMS, and your CRM audience lists continue to grow in value as privacy rules tighten. These channels help you stay connected with people who have already shown interest, and they support every other part of your media strategy. When your first-party data is strong, your targeting improves across search, social, and display.

At the same time, emerging media channels are becoming easier to test and measure.

Connected TV, podcasts, retail media networks, and social commerce have grown into meaningful sources of reach and intent. Many brands are now seeing that a small, well-planned investment in these channels helps lift branded search, engagement rates, and assisted conversions across their entire account.

You do not need to adopt every new channel. You only need to choose a few that match your audience and test them with clear goals.

Look for indicators like uplift in search demand, stronger remarketing pools, or improvements in cross-channel efficiency. When these channels support your paid campaigns, they earn a long-term place in your strategy.

The brands that put effort into these areas now will be less dependent on any single platform. They will also see more consistent performance as auctions change, costs fluctuate, and targeting evolves throughout the year.

Your 2026 Plan Should Be Evolving

Paid media will keep shifting this year, but the path forward does not need to feel overwhelming.

The changes outlined above reflect what marketers are running into every day across search, social, retail media, and emerging channels.

None of these updates requires a complete rebuild. They simply call for a more intentional approach to testing, measurement, creative, and channel mix.

The advertisers who stay close to the data, spend time understanding how each platform is evolving, and make steady adjustments will see the most consistent results. The year ahead is less about chasing every new feature and more about choosing the changes that actually strengthen performance.

If you focus on the areas that matter, you’ll be in a strong position to keep improving your campaigns as the platforms continue to evolve.

More Resources:


Featured Image: Anton Vierietin/Shutterstock

PPC Pulse: Reddit Max Campaigns, Google Creator & Microsoft Targeting Updates via @sejournal, @brookeosmundson

Welcome to the first PPC Pulse of 2026! In this week’s update, Reddit introduces a new automated campaign type, Google expands its Creator Partnerships beta, and Microsoft announces new data-driven targeting capabilities.

Reddit launched Max Campaigns, an automated campaign format designed to simplify setup and expand reach across its ad inventory.

Google rolled out updates to its Creator Partnerships beta, adding creator search and centralized inquiry management inside Google Ads.

Microsoft announced a new partnership with Publicis Media Exchange and Epsilon, bringing Epsilon audience data directly into the Microsoft Advertising platform.

Read on for more details and why they matter for advertisers.

Reddit Ads Introduces Max Campaigns

Reddit has officially introduced Max Campaigns, its new automated campaign type designed to simplify setup and expand reach across the platform’s inventory.

Max Campaigns automate targeting, bidding, and ad delivery with the goal of driving conversions at scale. Advertisers provide a few core inputs, including budget, creative, and optimization goals, and Reddit’s system handles the rest.

If this sounds familiar, it should. Max Campaigns mirror the broader industry shift toward automation-first buying, similar to Google’s Performance Max or Meta’s Advantage+ formats.

What’s notable is the timing. Reddit has spent the last year improving its ad infrastructure, creative formats, and targeting capabilities. Max Campaigns feel like the next logical step in pushing advertisers toward a more consolidated buying experience.

Why This Matters For Advertisers

For advertisers already testing Reddit, Max Campaigns lower the barrier to scaling spend without building complex campaign structures.

This matters most for teams that have struggled with Reddit’s historically manual setup. Instead of managing multiple ad groups or niche targeting layers, Max Campaigns encourage a broader approach that lets Reddit’s system identify where conversions actually come from.

That said, this is not a “set it and forget it” situation.

Advertisers should expect trade-offs, as with any other automated campaign type.

Automation reduces setup friction, but it also limits visibility and control. Early testers will need to pay close attention to conversion quality, placement mix, and creative fatigue, especially since Reddit’s communities behave very differently from traditional social feeds.

The opportunity here is testing, not wholesale replacement. Max Campaigns make Reddit easier to experiment with, but they still need guardrails, realistic expectations, and clear success metrics.

Google Ads Expands Creator Partnership Beta

Google Ads quietly rolled out meaningful improvements to its Creator Partnerships beta, adding tools that make creator discovery and management far more usable for advertisers.

The update was first spotted by Thomas Eccel on LinkedIn.

Screenshot by author on LinkedIn, January 2026

The first is Creator Search, which allows advertisers to search for creators directly using keywords. This replaces the clunky browsing experience that made creator discovery feel disconnected from actual campaign goals.

Advertisers can now filter creators by:

  • Subscriber Count.
  • Average Views.
  • Location.
  • Preferred contact methods.

The second update is a Management Menu that centralizes creator inquiries. Advertisers can view creator names, statuses, subjects, response deadlines, and contact details in one place.

Why This Matters For Advertisers

Google is clearly positioning creators as a more integrated part of paid media strategy, not just a brand add-on.

For advertisers already running Demand Gen or YouTube campaigns, this update closes a workflow gap. Instead of managing creator outreach in spreadsheets or external tools, Google is pulling creator collaboration closer to the ad platform itself.

This also matters for efficiency. Teams can align creator selection more closely with campaign objectives, audience geography, and performance expectations.

It also signals where Google is headed. Creators remain one of the few formats that consistently earn attention instead of getting lost in a sea of generic ads. Google investing in better creator discovery suggests this channel will play a larger role in future campaign types.

The caveat is program maturity. This is still a beta. Measurement, attribution, and scalability remain open questions. Advertisers should approach this as a testing ground, not a replacement for established creator programs.

Microsoft Announces New Data-Driven Targeting Capabilities

Microsoft Advertising used CES to announce a new collaboration with Publicis Media Exchange and Epsilon that brings Epsilon data directly into the Microsoft Advertising platform.

The initiative, called Third-Party Search (3PS), allows Publicis Media clients to activate Epsilon’s identity and audience data across Microsoft’s search, native, and display inventory.

According to Microsoft, early pilots in the travel vertical showed strong results, including higher return on ad spend (ROAS) and access to net-new audiences that were not previously identifiable through standard in-market targeting.

The announcement reinforces Microsoft’s push toward identity-driven personalization while staying compliant with evolving privacy expectations.

There wasn’t detail provided about what specific audience types or how advertisers can use these audiences in the platform, but I’m sure more detail will follow in the coming weeks or months.

Why This Matters For Advertisers

This update highlights Microsoft’s long-term strategy: differentiated data partnerships instead of pure scale competition with Google.

For large advertisers and agencies with access to Epsilon data, this unlocks more precise audience activation without relying solely on keyword intent. That’s especially valuable in verticals like travel, finance, and retail, where user intent is fragmented across devices and touchpoints.

It also reflects a broader shift away from traditional in-market audiences. As privacy constraints tighten, platforms are leaning on richer identity frameworks and curated data partnerships to maintain performance.

For advertisers not working with Publicis or Epsilon, this announcement still matters. It signals where Microsoft is investing and how future audience solutions may evolve.

Expect more emphasis on data interoperability, identity resolution, and partnerships that sit outside standard platform-owned audiences.

Theme Of The Week: Platforms Are Simplifying Entry, Not Strategy

This week’s updates all lower the barrier to getting started, but none of them remove the need for thoughtful decision-making.

Reddit’s Max Campaigns make it easier to launch and scale without building complex structures, but advertisers still have to define success, monitor conversion quality, and decide when broader delivery is actually working.

Google’s Creator Partnerships updates streamline discovery and outreach, but they do not solve measurement, creative fit, or long-term performance questions.

Microsoft’s data collaboration expands access to richer audiences, yet advertisers still need a clear plan for how those audiences fit into their overall targeting approach.

The common thread is access, not automation as a substitute for judgment.

As setup gets easier, the real differentiator becomes how clearly advertisers define what they want these systems to achieve, and how disciplined they are about evaluating results.

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Google Ads Using New AI Model To Catch Fraudulent Advertisers via @sejournal, @martinibuster

Google published a research paper about a new AI model for detecting fraud in the Google Ads system that’s a strong improvement over what they were previously using. What’s interesting is that the research paper, dated December 31, 2025,  says that the new AI is deployed, resulting in an improvement in the detection rate of over 40 percentage points and achieving 99.8% precision on specific policies.

ALF: Advertiser Large Foundation Model

The new AI is called ALF (Advertiser Large Foundation Model), the details of which were published on December 31, 2025. ALF is a multimodal large foundation model that analyzes text, images, and video, together with factors like account age, billing details, and historical performance metrics.

The researchers explain that many of these factors in isolation won’t flag an account as potentially problematic, but that comparing all of these factors together provides a better understanding of advertiser behavior and intent.

They write:

“A core challenge in this ecosystem is to accurately and efficiently understand advertiser intent and behavior. This understanding is critical for several key applications, including matching users with ads and identifying fraud and policy violations.

Addressing this challenge requires a holistic approach, processing diverse data types including structured account information (e.g., account age, billing details), multi-modal ad creative assets (text, images, videos), and landing page content.

For example, an advertiser might have a recently created account, have text and image ads for a well known large brand, and have had a credit card payment declined once. Although each element could exist innocently in isolation, the combination strongly suggests a fraudulent operation.”

The researchers address three challenges that previous systems were unable to overcome:

1. Heterogeneous and High-Dimensional Data
Heterogeneous data refers to the fact that advertiser data comes in multiple formats, not just one type. This includes structured data like account age and billing type and unstructured data like creative assets such as images, text, and video. High-dimensional data refers to the hundreds or thousands of data points associated with each advertiser, causing the mathematical representation of each one to become high-dimensional, which presents challenges for conventional models.

2. Unbounded Sets of Creative Assets
Advertisers could have thousands of creative assets, such as images, and hide one or two malicious ones among thousands of innocent assets. This scenario overwhelmed the previous system.

3. Real-World Reliability and Trustworthiness
The system needs to be able to generate trustworthy confidence scores that a business has malicious intent because a false positive would otherwise affect an innocent advertiser. The system must be expected to work without having to constantly retune it to catch mistakes.

Privacy and Safety

Although ALF analyzes sensitive signals like billing history and account details, the researchers emphasize that the system is designed with strict privacy safeguards. Before the AI processes any data, all personally identifiable information (PII) is stripped away. This ensures that the model identifies risk based on behavioral patterns rather than sensitive personal data.

The Secret Sauce: How It Spots Outliers

The model also uses a technique called “Inter-Sample Attention” to improve its detection skills. Instead of analyzing a single advertiser in a vacuum, ALF looks at “large advertiser batches” to compare their interactions against one another. This allows the AI to learn what normal activity looks like across the entire ecosystem and make it more accurate in spotting suspicious outliers that don’t fit into normal behavior.

Alf Outperforms Production Benchmarks

The researchers explain that their tests show that ALF outperforms a heavily tuned production baseline:

“Our experiments show ALF significantly outperforms a heavily tuned production baseline while also performing strongly on public benchmarks. In production, ALF delivers substantial and simultaneous gains in precision and recall, boosting recall by over 40 percentage points on one critical policy while increasing precision to 99.8% on another.”

This result demonstrates that ALF can deliver measurable gains across multiple evaluation criteria under actual real-world production conditions, rather than just in offline or benchmarked environments.

Elsewhere they mention tradeoffs in speed:

“The effectiveness of this approach was validated against an exceptionally strong production baseline, itself the result of an extensive search across various architectures and hyperparameters, including DNNs, ensembles, GBDTs, and logistic regression with feature cross exploration.

While ALF’s latency is higher due to its larger model size, it remains well within the acceptable range for our production environment and can be further optimized using hardware accelerators. Experiments show ALF significantly outperforms the baseline on key risk detection tasks, a performance lift driven by its unique ability to holistically model content embeddings, which simpler architectures struggled to leverage. This trade-off is justified by its successful deployment, where ALF serves millions of requests daily.”

Latency refers to the amount of time the system takes to produce a response after receiving a request, and the researcher data shows that although ALF increases this response time relative to the baseline, the latency remains acceptable for production use and is already operating at scale while delivering substantially better fraud detection performance.

Improved Fraud Detection

The researchers say that ALF is now deployed to the Google Ads Safety system for identifying advertisers that are violating Google Ads policies. There is no indication that the system is being used elsewhere such as in Search or Google Business Profiles. But they did say that future work could focus on time-based factors (“temporal dynamics”) for catching evolving patterns. They also indicated that it could be useful for audience modeling and creative optimization.

Read the original PDF version of the research paper:

ALF: Advertiser Large Foundation Model for Multi-Modal Advertiser Understanding

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