14 Things Executives And SEOs Need To Focus On In 2026 via @sejournal, @DuaneForrester

So many people spent 2025 arguing about whether SEO was dying. It was never dying. It was shifting into a new layer. Discovery continues to move from search boxes to AI systems. Answers now come from models that rewrite your work, summarize competitors, blend sources, and shape decisions before a browser window loads. In 2026, this shift becomes visible enough that executives and SEOs can no longer treat it like an edge case; percentages from sources will shift. The search stack that supported the last 20 years is now only one of several layers that shape customer decisions. (I talk about all this in my new book, “The Machine Layer” (non-affiliate link).)

This matters because the companies that win in 2026 will be the ones treating AI systems as new distribution channels. The companies that lose will be the ones waiting for their analytics dashboards to catch up. You no longer optimize for a single front door. You now optimize for many. Each one is powered by models that decide what to show, who to show it to, and how to describe you.

Here are 14 things that will define competitive advantage in 2026. Each one is already visible in real data. Together, they point to a year where discovery becomes more ambient, more conversational, and more dependent on how well a machine can parse and trust you. And at the end of this list is one heck of a prediction that I bet you didn’t see coming for next year! If I’m being honest, I’m sure a few of you did, but to this depth? Realizing it was all so close?

Grab a coffee or tea, find your favorite spot to read, and let’s get started!

Image Credit: Duane Forrester

1. AI Answer Surfaces Become The New Front Door

ChatGPT, Claude, Gemini, Meta AI, Perplexity, CoPilot, and Apple Intelligence now sit between customers and your website. More and more users ask questions inside these systems before they ever search. And the answers they get are inconsistent. BrightEdge’s analysis showed that AI engines disagree with each other 62% of the time. When engines disagree this much, brand visibility becomes unstable. Executives need reporting that reveals how often their brand appears inside these systems. SEOs need workflows that evaluate chunk retrieval, embedding strength, and citation presence across multiple answer engines.

2. Content Must Be Designed For Machine Retrieval

Microsoft’s 2025 Copilot study analyzed more than 200,000 work sessions. The most common AI-assisted tasks were gathering information, explaining information, and rewriting information. These are the core tasks modern content must support. AI models choose content that is structured, predictable, and easy to embed. If your content lacks clear sectioning, consistent patterns, or explicit definitions, it becomes harder for models to use. This impacts whether you appear in answers. In 2026, your formatting choices become ranking signals for machines.

3. On-Device LLMs Change How People Search

Apple Intelligence runs many tasks locally. It also rewrites queries in more natural conversational patterns. This pushes search activity away from browsers and deeper into the operating system. People will ask their device short, private questions that never hit the web. They will ask follow-up questions inside the OS. They will make decisions without ever visiting a page. This shifts both volume and structure. SEOs will need content designed for lightweight, edge device retrieval.

4. Wearables Start Steering The Discovery Funnel

Meta Ray Bans already support visual queries. The user points at something and asks what it is. Voice and camera replace typing. This increases micro queries tied to real-world context. Expect to see more identify thiswhat does this do, and how do I fix that queries. Wearables compress the distance between stimulus and search. Executives should invest in image quality, product clarity, and structured metadata. SEOs should treat visual search signals as core inputs.

5. Short-Form Video Becomes A Training Input For AI

Video is now a core training signal for modern multimodal models. V-JEPA 2 from Meta AI is trained on an unknown number of hours of raw video and images, but this still shows that large-scale video learning is becoming foundational for motion understanding, physical prediction, and video question answering. Gemini 2.5 from Google DeepMind explicitly supported video understanding, allowing the model to interpret video clips, extract visual and audio context, and reason over sequences. OpenAI’s Sora research demonstrates that state-of-the-art generative video models learn from diverse video inputs to understand motion, physical interactions, transitions, and real-world dynamics. In 2026, your short-form video becomes part of your broader signal footprint. Not only the transcript. The visuals, pacing, motion, and structure become vectors the model can interpret. When your video output and written content diverge, the model will default to whichever medium communicates more clearly and consistently.

6. Organic Search Signals Shift Toward Trust And Provenance

Traditional algorithms relied on links, keywords, and click patterns. AI systems shift that weight toward provenance and verification. Perplexity describes its model as retrieval-augmented, pulling from authoritative sources like articles, websites, and journals and surfacing citations to show where information comes from. Independent audits support this direction. A 2023 evaluation of generative search engines found that systems like Perplexity favored content that is factual, well-structured, and supported by external evidence when assembling cited answers. This remains true today as well. SEO industry analysis also shows that pages with clear metadata, consistent topical organization, and visible author identity are more likely to be cited. Naturally, all of this changes what trust looks like. Machines prioritize consistency, clarity, and verifiable sourcing. Executives should focus on data governance and content stability. SEOs should focus on structured citations, author attribution, and semantic coherence across their content ecosystem.

7. Real-Time Cohort Creation Replaces Static Personas

LLMs build temporary cohorts by clustering people with similar intent patterns. These clusters can form in seconds and dissolve just as fast. They are not tied to demographics or personas. They are based on what someone is trying to do right now. This is the basis of the experiential cohort concept. Marketers have not caught up yet. In 2026, cohort-based targeting will shift toward intent embeddings and away from persona documents. SEOs should tune content for intent patterns, not identity attributes.

8. Agent-To-Agent Commerce Becomes Real

Agents will schedule appointments, book travel, reorder supplies, compare providers, and negotiate simple agreements. Your content becomes instructions for another machine. To support that, it must be unambiguous. It must be explicit about requirements, constraints, availability, pricing rules, and exceptions. If you want an agent to pick your business, you need a content model that feeds the agent’s decision tree. Executives should map the top 10 agent-mediated tasks in their industry. SEOs should design content that makes those tasks easy for a machine to interpret.

9. Hardware Acceleration Pushes AI Into Every Routine

NVIDIA, Apple, and Qualcomm are all building hardware optimized for on-device and low-latency AI inference. These chips reduce friction, which increases the number of everyday questions people ask without ever opening a browser. NVIDIA’s data center inference platforms show how much compute is moving toward real-time model execution. Qualcomm’s AI Hub highlights how modern phones can run complex models locally, shrinking the gap between thought and action. Apple’s M-series chips include Neural Engines that support local model execution inside Apple Intelligence. Lower friction means people will ask more small, immediate questions as they move through their day instead of grouping everything into one session. SEOs should plan for discovery happening across many short, assistant-driven interactions rather than a single focused search moment.

10. Query Volume Expands As Voice And Camera Take Over

Voice input grows the long tail. Camera input grows contextual queries. The Microsoft Work Trend Index shows rising AI usage across everyday task categories, including personal information gathering. People ask more questions because speaking is easier than typing. The shape of demand widens, which increases ambiguity. SEOs need stronger intent classification workflows and a better understanding of how retrieval models cluster similar questions.

11. Brand Authority Becomes Machine Measurable

Models determine authority by measuring consistency across your content. They look for stable terminology, clear entity relationships, and patterns in how third parties reference you. They look for alignment between what you publish and how the rest of the web describes your work. This is not the old human quality framework. It is a statistical confidence score. Executives should invest in knowledge graphs. SEOs should map their entity network and tune the language around each entity for stability.

12. Zero-click Environments Become Your Primary Competitor

Answer engines pull from multiple sources and give the user a single synthesized answer. This reduces visits but increases influence. In 2026, the dominant competitors for organic attention are ChatGPT, Perplexity, Gemini, CoPilot, Meta AI, and Apple Intelligence. You do not win by resisting zero click. You win by being the source the engine prefers. Executives must adopt new performance metrics that reflect answer presence. SEOs should run monthly audits of brand visibility across all major platforms, tracking citations, mentions, paraphrases, and omissions.

13. Competitive Intelligence Shifts Into Prompt Space

Your competitors now live inside AI answers, whether they want to or not. Their content becomes part of the same retrieval memory that models use to answer your queries. In 2026, SEOs will evaluate competitor visibility by studying how platforms describe them. You will ask models to summarize competitors, benchmark capabilities, and compare offerings. The insights you get will shape strategy. This becomes a new research channel that executives can use for positioning and differentiation.

14. Your Website Becomes A Training Corpus

AI systems will digest your content many times before a human does. That means your site is now a data repository. It must be structured, stable, and consistent. Publishing sloppy structure or unaligned phrasing creates noise inside retrieval models. Executives should treat their content like a data pipeline. SEOs should think like information architects. The question shifts from how do we rank to how do we become the preferred reference source for a model.

The companies that succeed in 2026 will be the ones that understand this shift early. Visibility now lives in many places at once. Authority is measured by machines, not just people. Trust is earned through structure, clarity, and consistency. The winners will build for a world where discovery is ambient, and answers are synthesized. The losers will cling to dashboards built for a past that is not coming back.

Now, if you’ve read this far, thank you, and I have a surprise – an actual prediction for 2026! I think it’s a big, important one, so buckle up!

I’m calling this Latent Choice Signals, or these, I suppose, as it’s a grouping of signals that paint a picture for the platforms. From the consumer’s POV, this is the essential mental map they’re following: “I saw it, I felt something about it, and I decided not to continue.” This is the core. The user’s mind is making a choice, even if they never articulate it or click anything. That behavior generates meaning. And the system can interpret that meaning at scale. Let’s dig in…

The Prediction No One Sees Coming

By the end of 2026, AI systems will begin optimizing decisions around the patterns users never articulate. Not the queries they type. Not the questions they ask. But the choices they avoid.

This is the shift almost everyone misses, and you can see the edges of it forming across three different fields. When you pull them together, the picture becomes clearer.

First, operating system-level AI is already learning from behavior that is not explicitly expressed. Apple Intelligence is described as a personal intelligence layer that blends generative models with on device personal context to prioritize messages, summarize notifications, and suggest actions across apps. Apple built this for convenience and privacy, but it created something more important. The system must learn over time which suggestions people accept and which they quietly ignore. It sees which notifications get swiped away, which app actions never get used, and which prompts are abandoned. It does not need to read your mind. It only needs to see which proposed actions never earn a tap. Those patterns are already part of how it ranks what to surface next.

Second, recommender systems already treat non-actions as meaningful signals. You see it every time you skip a YouTube video, swipe past a TikTok in under a second, or close Netflix when the row of suggestions feels wrong. These platforms do not publish their exact mechanics, but implicit feedback is a well-established concept in the research world. Classic work on collaborative filtering for implicit feedback datasets shows how systems use viewing, skipping, and browsing behavior to model preference, even when users never rate anything directly. Newer work continues to refine how clicks, views, and avoidance patterns feed recommendation models at scale. It is reasonable to expect LLM-driven assistants to borrow from the same logic. The pattern is too useful to ignore. When you close an assistant, rephrase a question to avoid a certain brand, or scroll past a suggestion without engaging, that is data about what you did not want.

Third, alignment research already trains models to follow what humans prefer, not just what text predicts. OpenAI’s “Learning to summarize with human feedback” work shows how models can be tuned using human comparisons between outputs, with a reward model that learns which responses people think are better. This has been in play for years now. This kind of reinforcement learning from human feedback was built for tasks like summarization and style, but the underlying principle matters here. Models can be optimized around patterns of acceptance and rejection. Over time, conversational systems can extend this to live settings, where corrections, rewrites, and abandonments are treated as signals about what the user did not want, even when they never spell that out.

Put these three domains together, and a larger pattern emerges. As AI systems move into glasses, phones, laptops, cars, and operating systems, they will gain precise visibility into the choices people avoid. These avoidance patterns will become signals that inform how assistants rank options, choose providers, and recommend products.

This will not feel like surveillance. The model is not peeking into your private life. It is watching your interaction patterns with the system itself. It sees where you hesitate, which suggestions you skip, which tasks you hand off, which providers create follow-up questions, which prices cause users to pause, which explanations reduce confidence, and which interfaces break the chain of intent. These are all first-party behavioral signals the assistant is already allowed to use. And that platforms see these signals on a global scale.

In 2026, these Latent Choice Signals will become strong enough that they form a new optimization layer. A silent ranking system built around friction. If your brand generates hesitation, the assistant will reduce your visibility long before your analytics flag a problem. If your content creates confusion during synthesis, it will be bypassed during retrieval. If your policies trigger too many follow-up questions, the model will favor a competitor with clearer flows. The user will never know why. All they will see is the assistant presenting a different option.

This is the layer that will blindside executives. Dashboards will look normal. Rankings may appear stable. Traffic may hold steady. Yet conversions inside AI-mediated decisions will drift. Customers will stop choosing you, not because you lost traditional ranking signals, but because you introduced cognitive friction the model can detect and optimize against.

The winners will be the companies that treat avoidance as a measurable signal. They will analyze which parts of their product and content cause hesitation. They will refine policies to reduce ambiguity. They will simplify offerings. They will align explanations with how models process uncertainty. They will build experiences that reduce agent-level friction and improve confidence inside a retrieval sequence.

By late 2026, negative intent signals may become one of the strongest competitive filters in digital business. Not because users say anything, but because their silence now has structure the model can learn from. Anyone watching today’s data can see this shift forming, but almost no one is naming it. Yet the early indicators are already here, hiding between the interactions users never get far enough to complete.

This is the prediction that will define the next phase of AI-driven discovery. And the companies that understand it early will be the ones the assistants prefer.

More Resources:


This post was originally published on Duane Forrester Decodes.


Featured Image: Collagery/Shutterstock

Well-Known SEO Explains Why AI Agents Are Coming For You & What To Do Now via @sejournal, @theshelleywalsh

I’m carefully watching the development of agentic SEO, as I believe over the next few years, as capabilities improve, agents will have a significant impact on the industry. I’m not suggesting this will be a seamless replacement of talent with a highly capable machine intelligence. There is going to be a lot of trial and error, but I do think we are going to see radical shifts in how the online space operates. Not unlike how automation transformed manufacturing.

Marie Haynes has long been a well-known expert in the industry who shared her learnings on E-E-A-T and Google’s algorithm through her popular Search News You Can Use newsletter.

A few years ago, Marie made the decision to retire her SEO agency and went all in on learning AI systems, as she believes we’re at the beginning of a profound transformation.

Marie wrote a recent article, “Hype or not, should you be investing in AI agents?” about what SEOs need to understand about this rapidly developing space. So, I invited her to IMHO to dive more into this topic.

Marie believes AI will radically change our world for the better, and she believes every business will have AI agents.

You can watch the full interview with Marie on the IMHO recording at the end, or continue reading the article summary.

“The idea that we optimize for appearing as one of the 10 blue links on Google is already gone.”

Experimenting With Gemini Gems

Marie’s practical advice for anyone wanting to understand agents is to start with Gems:

“If you take one thing from this conversation, it’s to try to create some Gemini Gems,” Marie emphasized. “Eventually I’m fairly certain that these gems will morph into agentic workflows.”

To illustrate, she shared a process she called her “originality Gem,” which contains a 500+ word prompt that captures how she evaluates content, along with examples of truly original content in its knowledge base.

“We’re not far from the day where all of my processes that I do for SEO can be handled by agentic workflows that occasionally pull on me for some advice,” Marie said.

The Power Of Chaining Agents

The next progression and real potential come from chaining agents together to create agentic workflows.

The power that this gives opportunity to is that we can use our knowledge and experience to teach AI like a team of assistants to do the work that can be automated.

We would then orchestrate the process and, like a conductor, sit and guide the agents to perform the work as we become the human-in-the-loop to review the output.

Once we have downloaded our knowledge to the agents, and the systems work, we can scale ourselves to handle exponential clients.

“Instead of me handling just a small handful of clients, all of a sudden I could have a hundred clients and do the same work because it’s all going through my workflow,” Marie said.

The challenge here is the skill in prompting the agents and constructing them to achieve the desired output.

“The future of our industry is not about optimizing for an engine, but about acting as the interface between businesses and technology, and we will be the human experts who teach, guide, and implement AI agents.”

Why Gemini Over ChatGPT

I asked Marie why she focuses on Gemini over ChatGPT, and her response was based on futureproofing: “The main reason why I use Gemini is not to accomplish things today, but to grow my skills in what’s coming tomorrow.”

Marie went on to explain that “Google’s got a whole ecosystem that you can see it coming together like right now,” and she believes that Google will be the winner in the AI race.

“I think that Google is going to win the game. I think it’s always been their game to win. So I make it a point to use Gemini as much as I can.”

Transformations Will Follow The Money

Marie’s prediction for the next few years is for workflows to become embedded. “Sundar Pichai, CEO of Google, said this way back in March, that, in two to four years, every agentic workflow will be deeply embedded into our day-to-day work.”

However, she thinks the real transformations will come when businesses start making money from agentic workflows.

“It’s wild how many trillions of dollars are being spent on developing AI, yet there’s not a whole lot of financial output at this point,” Marie noted, referencing a McKinsey study showing 95% of businesses using AI aren’t making money from it yet [Editor’s note: McKinsey was 80%; MIT said 95%].

“It’s very similar to SEO. There was a day where there were just a small handful of people who figured out how to improve on Google. Once people started making good money from understanding SEO, there was a lot of attention. Tools were created and a whole industry popped up. I think that’s going to happen again. Will it be within the next 12 months? I don’t know. I feel like it might be a little bit longer.”

What SEOs Should Do Now

Overwhelm is a real issue to be aware of, and with developments moving so quickly, there is a huge learning curve to essentially retrain. Even for those working on this full-time.

Marie made a commitment when she went all in on AI research. “I made it my full-time job to stay on top of what’s happening, and even I get overwhelmed with all the stuff that’s happening with AI,” she explained.

Marie’s advice is to keep learning, keep trying things, and experiment with writing prompts.

“The next time you go to do a task, try to create an agent that would do this for you,” she suggested. Even if you don’t finish, you’ll learn skills for the next attempt.

Also, persevere instead of taking the first failure. “Try to figure out what they can do, instead of just telling everybody, ‘Oh, it can’t do this.’ Find ways you can use it.”

For development teams, she recommends vibe coding with tools like Google’s Anti Gravity or AI Studio. “You can deploy a whole website without even knowing any HTML,” Marie said.

She also advocates for deep research reports using either Gemini or ChatGPT to analyze how competitors are using AI, providing immediate value to clients while building skills.

The Future Of SEO

Marie referenced Sundar Pichai calling AI technology more profound than fire or electricity in its impact on society. Despite acknowledging her bias after investing significant time in understanding AI, she maintains there’s going to be societal disruption.

“Being able to understand what’s happening in the world and distill it down to what’s important to your clients will be a superpower,” she said. Although, she does admit, there is still a lot of learning and grey areas to move through as we navigate the edge of technology.

“If you’re feeling lost, you’re not alone because imagine right now we’re sort of at the forefront of all of these changes happening.”

For those who do persevere, there will be significant rewards. Eventually, business owners will be clamoring for people who can explain AI and implement it. The professionals who develop these skills now will be extremely valuable in the future.

“The people who know how to use AI, know how to create agents, and know how to make money from AI are going to be extremely valuable in the future.”

Watch the full video interview with Marie Haynes here:

Thank you to Marie Haynes for offering her insights and being my guest on IMHO.

More Resources:


Featured Image: Shelley Walsh/Search Engine Journal

WordPress Meets Vibe Coding: White-Labeled Platform & API For Search-Ready AI Websites

This post was sponsored by 10Web. The opinions expressed in this article are the sponsor’s own.

Not long ago, building a website meant a discovery call, a proposal, a sitemap, and a few weeks of back and forth. Today, we go from “I need a website” to “Why isn’t it live yet?” People are getting used to typing a short prompt and seeing an entire site structure, design, and a first-draft of their site in minutes. That doesn’t replace all the strategy, UX, or growth work, but it changes expectations about how fast the first version should appear, and how teams work.

This shift puts pressure on everyone who sits between the user and the web: agencies, MSPs, hosting companies, domain registrars, and SaaS platforms. If your users can get an AI-generated site somewhere else in a few clicks, you better catch the wave or be forgotten.

That’s why the real competition is moving to those who control distribution and can embed an AI-native, white-label builder directly into products. WordPress still powers over 43% of all websites globally, and remains the default foundation for many of these distribution players.

Now that AI-native builders, reseller suites, and website builder APIs are available on top of WordPress, who will own that experience and the recurring revenue that comes with it.

AI & Vibe Coding Is Turning Speed-To-Launch Into a Baseline 

AI site builders and vibe coding tools have taught people a new habit: describe what you want, get a working draft of a site almost immediately.

Instead of filling out long briefs and waiting for mockups, users can:

  • Type or paste a business description,
  • Point to a few example sites,
  • Click generate,
  • And see a homepage, key inner pages, and placeholder copy appear in minutes.

For non-technical users, this is magic. For agencies and infrastructure providers, it’s a new kind of pressure. The baseline expectation has become seeing something live quickly and refining it afterward.

This demand is everywhere:

  • Small businesses want a site as soon as they buy a domain or sign up for SaaS.
  • Creators expect their website to follow them seamlessly from the tools they already use.
  • Teams inside larger organizations need landing pages and microsites created on demand, without long internal queues.

If you’re an agency, MSP, hosting provider, domain registrar, or SaaS platform, you’re now measured against that baseline, no matter what your stack was designed for. Bolting on a generic external builder isn’t enough. Users want websites inside the experience they trust and already pay you for, with your branding, your billing, and your support.

AI-native builders that are built directly into your stack are no longer a nice bonus but an essential part of your product.

With Vibe Coding Leveling The Field: What Is Your Differentiator? 

In this environment, the biggest advantage doesn’t belong to whoever ships the flashiest AI demo. It belongs to whoever owns the distribution channels:

  • Agencies and MSPs, the ground level players holding client relationships and trust.
  • Hosting and cloud providers where businesses park their infrastructure.
  • Domain registrars where the online journey starts.
  • SaaS platforms, already owning the critical data needed to reflect and sync with company websites.

These players already control the key moments when someone goes from thinking they need a website to taking action.

  • Buying a domain
  • Using a vertical SaaS product
  • Working with an MSP or agency retainer
  • Adding a new location, service, or product line

If, at those moments, the platform automatically provides an AI-generated, editable site under the same login, billing, and support, the choice of stack is made by default. Users simply stay with the builder that’s already built into the service or product they use.

This is why white-label builders, reseller suites, and website builder APIs matter. They give distribution owners the opportunity to:

  • Brand the website experience as their own
  • Decide on the underlying technology (e.g., AI-native WordPress)
  • Bundle sites with hosting, marketing, or other services
  • Keep the recurring revenue and data inside their ecosystem

In other words, as AI pushes the web toward instant presence, distribution owners who embed website creation into their existing flows become the gatekeepers of which tools, stacks, and platforms win.

How To Connect WordPress Development, SEO & Vibe Coding

For most distribution owners, WordPress is still the safest base to standardize on. It powers a huge share of the web, has a deep plugin and WooCommerce ecosystem, and a large talent pool, which makes it easier to run thousands of sites without being tied to a single vendor. Its open-source nature also allows full rebranding and custom flows, exactly what white-label providers need, while automated provisioning, multisite, and APIs make it a natural infrastructure layer for branded site creation at scale. The missing piece has been a truly AI-native, generation-first builder. The latest AI-powered WordPress tools are closing that gap and expanding what distribution owners can offer out of the box.

Use AI-Native WordPress & White Label Embeddable Solutions

Most of the visible WordPress innovation around AI and websites has happened in standalone AI builders or coding assistants, relying on scattered plugins and lightweight helpers. The CMS is solid, but the first version of a site is still mostly assembled by hand.

AI-native WordPress builders move AI into the core flow: from intent straight to a structured, production-ready WordPress site in one step. In 10Web’s case, Vibe for WordPress is the first to bring Vibe Coding to the market with a React front end and deep integrations with WordPress. As opposed to previous versions of the builder or other website builders working off of generic templates and content, Vibe for WordPress allows the customer to have unlimited freedom during and after website generation via chat based AI and using natural language.

For distribution owners, AI only matters if it is packaged in a way they can sell, support, and scale. At its core, the 10Web’s White Label solution is a fully white-labeled AI website builder and hosting environment that partners brand as their own, spanning the dashboard, onboarding flows, and even the WordPress admin experience.

Instead of sending customers to a third-party tool, partners work in a multi-tenant platform where they can:

  • Brand the entire experience (logo, colors, custom domain).
  • Provision and manage WordPress sites, hosting, and domains at scale.
  • Package plans, track usage and overages, and connect their own billing and SSO.

In practice, a telco, registrar, or SaaS platform can offer AI-built WordPress websites under its own brand without building an editor, a hosting stack, or a management console from scratch.

APIs and White-Label: Quickly Code New Sites Or Allow Your Clients To Feel In Control

There is one fine nuance, yet so important. Speed alone isn’t a deciding factor on who wins the next wave of web creation. Teams that can wire that speed directly into their distribution channels and workflows will be the first to the finish line.

The White label platforms and APIs are two sides of the same strategy. The reseller suite gives partners a turnkey, branded control center; the API lets them take the same capabilities and thread them through domain purchase flows, SaaS onboarding, or MSP client portals.

From there, partners can:

  • Generate sites and WooCommerce stores from prompts or templates.
  • Provision hosting, domains, and SSL, and manage backups and restore points via API.
  • Control plugins, templates, and vertical presets so each tenant or region gets a curated, governed stack.
  • Pull usage metrics, logs, and webhooks into their own analytics and billing layers.

For MSPs and agencies treating websites as a packaged, recurring service, see more predictable revenue and stickier client relationships. They bake “website included” into retainers, care plans, and bundles, using white-label reseller dashboard to keep everything under their own brand.

As for SaaS platform and vertical solutions, instead of just giving partners a branded dashboard, 10Web’s Website Builder API lets them embed AI-powered WordPress site creation and lifecycle management directly into their own products. At a high level, it’s a white-label AI builder you plug in via API so your users can create production-ready WordPress sites and stores in under a minute, without ever leaving your app.

In this model, when someone buys a domain, signs up for a SaaS tool, or comes under an MSP contract, they experience the AI website Builder as a built-in part of the product. And the distribution owner, armed with white-label and API tools, is the one who captures the recurring value of that relationship.

The Next Wave

WordPress remains the foundation distribution owners trust, the layer they know can scale from a single landing page to thousands of client sites. With 10Web’s  AI-native builder, reseller dashboard, and API, it isn’t playing catch-up anymore, but is quickly becoming the engine behind fast, governed, repeatable site creation.

For agencies, MSPs, cloud infrastructure providers, and SaaS platforms, that means they can sell websites as a packaged service. The winners of the next wave are the ones who wire AI-native, white-label WordPress into their distribution and turn “website included” into their default.

Unlock new revenue by selling AI. Websites, Hosting, AI Branding, AI Agents, SMB Tools, and your own services.


Image Credits

Featured Image: Image by 10Web. Used with permission.

Google Expands Preferred Sources & Publisher AI Partnerships via @sejournal, @MattGSouthern

Google is expanding its Preferred Sources feature to English-language users worldwide and launching a pilot program to test AI-powered features with major news publishers.

The announcement includes updates to how links appear in AI Mode and a new feature that will highlight content from users’ news subscriptions.

Preferred Sources Goes Global

Preferred Sources in Search lets users customize Top Stories to see more from their favorite outlets. Google is now rolling it out globally for English-language users, with all supported languages following early next year.

Google shared usage data from the feature’s initial rollout. Nearly 90,000 unique sources have been selected by users, ranging from local blogs to global news outlets. Users who pick a preferred source click to that site twice as often on average.

Subscription Highlighting

A new feature will highlight links from users’ paid news subscriptions in search results. Google will also prioritize links from subscribed publications and show them in a dedicated carousel.

The feature launches first in the Gemini app in the coming weeks. AI Overviews and AI Mode will follow, though Google didn’t provide a timeline.

AI Mode Link Updates

Google is increasing the number of inline links in AI Mode and updating their design. The company is also adding contextual introductions to embedded links. These are short statements explaining why a particular link might be useful.

Web Guide, which organizes links into topic groups using AI, is now twice as fast and appearing on more searches for users opted into the experiment.

Publisher AI Pilot Program

Google announced a commercial partnership pilot with publishers including Der Spiegel, El País, Folha de S. Paulo, Infobae, Kompas, The Guardian, The Times of India, The Washington Examiner, and The Washington Post.

The pilot will test AI-powered features in Google News. These include article overviews on participating publications’ Google News pages and audio briefings for those who prefer listening. Google says these features will include attribution and link to articles.

Separate partnerships with Estadão, Antara, Yonhap, and The Associated Press will provide real-time information for the Gemini app.

Google says it has partnered with over 3,000 publications, platforms, and content providers in more than 50 countries in the last few years.

Why This Matters

If you’ve been watching how Google handles publisher relationships in the AI era, this announcement outlines their current approach. The Preferred Sources data suggests users who customize their sources engage more with those sites.

The subscription highlighting feature could affect how your subscribed audiences find your content across Google’s surfaces.

Looking Ahead

Preferred Sources is available now for English-language users globally. Full language support arrives early 2026.

The subscription highlighting feature starts in the Gemini app in the coming weeks. The publisher AI pilot has begun with participating publications in Google News. Google didn’t provide timelines for when AI Mode and AI Overviews will get subscription highlighting.

Scoring My 2025 Predictions via @sejournal, @Kevin_Indig

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Every year, I hold myself accountable for my previous predictions by scoring them.

This year, I got three misses, two mixed results, and five hits:

1. Agentic LLM Models Reach +100 Million Users

Score: Miss

Thought Process: When I made this prediction, I assumed that once models improved at reasoning, usage would shift from chat to action, and agents would become the obvious next step.

Reality: While general LLM usage (like Gemini and ChatGPT) cleared +800 million weekly users, true autonomous agent adoption, where the AI performs complex actions like “buying a product” without oversight, remained a niche power-user feature with very wonky performance.

  • Google’s “Project Mariner” and OpenAI’s agent features only entered broad public beta in mid-2025.
  • Most consumers still use AI for information (chat) rather than action (agents).

I over-weighted the speed of productization and user trust, and under-weighted how slow people are to let software spend their money or act without supervision.

2. More AI Victims

Score: Hit

Thought Process: Here, I zoomed out from early signals like Chegg and Stack Overflow and treated them as the first visible cracks in a broader margin collapse. My bet was that whenever AI sits between buyers and a labor-intensive industry, the middle layer will feel the pain first.

Reality: By Q3 2025, major call center outsourcing firms faced a crisis as enterprise clients switched to “AI Voice First” support layers. Translation services continued to shrink as browser-based, real-time AI translation became native to OS updates.

  • In RWS Holdings’ (translation services) 2025 half-year report, Adjusted EBITDA plummeted 41%, and profit before tax fell nearly 60%.
  • Chegg continues to fall apart.
  • In September 2025, Concentrix shares dropped ~9% in a single day after missing earnings expectations and cutting its full-year guidance. Enterprise clients aggressively switched to “AI Voice First” layers. Instead of hiring 100 agents for a support queue, a client might hire 10 agents for complex issues and use an AI voice agent for the rest. This destroyed the traditional “per-seat” billing model that BPOs rely on.

3. AI Automation Becomes The Default For Marketing Teams

Score: Hit

Thought Process: This call came from watching clients quietly stitch together AirOps, Make, Zapier, and custom scripts while headcount stayed flat or shrank. I expected economic pressure plus better tooling to push marketing toward “systems thinking,” where workflows matter more than channels.

Reality: “System building” became the primary skill on marketing job descriptions in 2025.

  • Recruitment data from Ashdown Group (2025 Marketing Job Market Report) showed that roles involving campaign automation and AI tool integration commanded a 7-9% salary premium over generalist marketing roles.
  • A 2025 HubSpot State of Marketing report found that 78% of B2B organizations had shifted to relying on marketing automation as their primary infrastructure.

With marketing budgets remaining tight, the reliance on “Team of One” structures powered by automation chains (Make, Zapier, custom AI workflows) became the industry standard.

4. AI Overviews Evolve

Score: Hit

Thought Process: I read AI Overviews as an experiment, not a finished product, and assumed Google would iterate toward more personalized, richer SERP formats once multimodal models matured. The underlying belief was that Google had to change the page itself to defend its moat against standalone LLMs.

Reality: Google tested its Web Guide SERP layout extensively as of November. For me (opted into SGE, Search Generative Experience), it’s still the default. Instead of a standard list of blue links or a single AI answer at the top, “Web Guide” breaks the entire search result page into AI-generated “buckets” or headlines.

  • In June 2025, Google began embedding YouTube Shorts and timestamped video clips directly into AI Overviews.
  • In December, Google started integrating AI Mode deeper into AI Overviews.

5. Reddit Becomes Part Of The Default Channel Mix

Score: Hit

Thought Process: I assumed that once Reddit showed up for everything from product searches to troubleshooting, marketers would have no choice but to treat it like a core performance channel, not a side project. When you compare ad revenue from Meta and Alphabet platforms with how visible they are in Search, Reddit’s upside becomes clear.

Reality: Reddit had a banner year in 2025. Ad revenue grew 61% YoY Q1 2025 – and then another +68% in Q3 (to $585M). With Google Search continuing to prioritize forum discussions, Reddit became an unavoidable placement for advertisers seeking high-intent traffic.

  • Daily Active Users (DAUs): Reached 108.1 million in Q1 and climbed to 116 million by Q3 2025.
  • Reddit is the second largest site on Google by visibility (only Wikipedia is larger).
  • Reddit finally launched true ecommerce catalog ads (Dynamic Product Ads → DPA). Early beta tests in Q1 2025 showed these ads delivered a 2x higher return on ad spend (ROAS) compared to previous formats, making Reddit viable for “performance” marketers, not just “brand awareness” teams.
  • Of course, Reddit remains the most cited platform for most LLMs.

6. More Sites Cloak For LLMs

Score: Miss

Thought Process: I expected especially B2B sites to move tactically and fast by feeding bots a cleaner, more structured version of their sites once it became clear LLMs rewarded that pattern. Underneath sat the assumption that people would quietly bend the rules if there was upside and no obvious penalty.

Reality: The “Bot-Only Web” did not emerge via cloaking; it emerged via APIs and paywalls. Instead of creating optimized versions for bots (cloaking), most major publishers aggressively blocked bots via robots.txt and lawsuits (e.g., The New York Times vs. OpenAI continuing saga).

7. The Current Google Shopping Tab Will Become The Default

Score: Miss

Thought Process: I treated the Shopping tab as Google’s sandbox for a future Amazon competitor, similar to how past tab experiments leaked into the main SERP. The core belief was that Google would push harder on shoppable, personalized results in the face of AI pressure and ecommerce growth needs.

Reality: Google kept the main search tab distinct. While the Shopping experience became more personalized and AI-driven (often resembling a feed), Google did not replace the default search experience with the Shopping tab interface for commercial queries.

8. AI-Generated Audio And Video Hits Mass Adoption

Score: Hit

Thought Process: Here, I connected the dots between rapidly improving generative tools and the constant pressure on creators to ship more content with the same or less budget. I assumed that once tools like Sora, Veo, and ElevenLabs crossed a basic quality bar, they would seep into production pipelines even if audiences could still tell something was synthetic.

Reality: 2025 was the year of the “Synthetic Creator.” YouTube had to update its partner program policies in July 2025 specifically to manage the flood of AI-generated content. Despite the crackdown on “AI slop,” high-quality AI-generated B-roll and voiceovers became standard for millions of creators.

  • On July 15, 2025, YouTube officially updated its Partner Program (YPP) eligibility terms to include a specific clause against “Mass-Produced & Repetitious Synthetic Content.”
  • The policy explicitly demonetized channels that used “templated, programmatic generation” (slop) but protected creators who used AI tools for “production assistance” (B-roll, voiceovers, scripting) as long as there was “clear editorial oversight.”
  • 87% of creators now use AI in their workflows.

9. Google And Apple Divorce

Score: Mixed

Thought Process: I read the DOJ case as a structural threat to Google’s distribution deals and assumed judges would eventually push on the default search arrangements. My framing was that even a partial unwind of exclusivity could shift how search power is negotiated, without instantly changing who “wins” search. Judge Mehta’s first conclusion sounded a lot like he would take a hard stance on remedies.

Reality: The DOJ remedy ruling in September 2025 was disappointing. A toothless tiger. The court prohibited Google from paying for default exclusivity on browsers (Chrome/Safari) and devices, but:

  • Google can still pay Apple to be the default, but the contract cannot say “Apple must not use anyone else.”
  • The judge did not enforce a “choice screen” like the European Union, which leaves the door open for Apple to voluntarily implement choice screens or offer alternatives (like ChatGPT or Perplexity) without losing Google’s payments entirely.
  • Also, Apple is licensing Gemini for Siri.

So, was it really a divorce or a forced transition to an open marriage?

10. Apple Or OpenAI Announces Smart Glasses

Score: Mixed

Thought Process: This prediction came from treating smart glasses as the logical next hardware surface for AI assistants, especially with Meta gaining traction. I assumed that OpenAI plus Jony Ive, or Apple’s need for a new device story, would pull a prototype into the public eye even if real adoption stayed years out.

Reality: On November 24, 2025, OpenAI CEO Sam Altman and designer Jony Ive officially confirmed that their joint hardware venture (under the startup “LoveFrom”) had a finished prototype during an interview hosted by Laurene Powell Jobs. The device was described as “screen-free” and “less intrusive than a phone,” aligning with the “smart glasses” or “AI Pin” form factor predictions.

However, it’s not yet proven that OpenAI will publish glasses. It might also be some sort of necklace device. Meanwhile, Apple did not announce a new product and is dealing with leadership issues instead. And then, just before I hit publish on this Memo, Google announced new smart glasses for 2026.

My Conclusion: This Is The Year “AI Deployment” Began

For those of us in tech and digital marketing, we’re going to remember 2025 as the year the AI-driven “pilot programs” ended and official “deployment” began.

Not only internally across our teams, workflows, and tech stacks, but we also watched classic search habits (informed by decades of human + search engine behavior) transform right in front of us.

We didn’t get the sci-fi future of agents buying our groceries (Pred No. 1) or widespread smart glasses (Pred No. 10) just yet.

Instead, we got something more pragmatically disruptive: A world where marketing teams are half the size but twice as technical, where BPO industries (business process outsourcing) are collapsing, and where “Googling it” increasingly means “Reading a Reddit thread summarized by an AI.”


Featured Image: Paulo Bobita/Search Engine Journal

AI Overviews Changed Everything: How To Choose Link Building Services For 2026 via @sejournal, @EditorialLink

This post was sponsored by Editorial.Link. The opinions expressed in this article are the sponsor’s own.

“How do you find link-building services? You don’t, they find you,” goes the industry joke. It’s enough to think about backlinks and dozens of pitches that hit your inbox.

However, most of them offer spammy links with little long-term value. Link farms, PBNs, the lot.

This type of saturated market makes it hard to find a reputable link building agency that can navigate the current AI-influenced search landscape.

That’s why we’ve put together this guide.

We’ll share a set of steps that will help you vet link providers so you can find a reliable partner that will set you up for success in organic and AI search.

1. Understand How AI-Driven Search Changes Link Building

Before you can vet an agency, you must understand how the “AI-influenced” landscape is different. Many agencies are still stuck in the old playbook, which includes chasing guest posts, Domain Rating (DR), and raw link volume.

Traditional Backlinks Remain Fundamental

A recent Ahrefs study found that 76.10% of pages cited in AI Overviews also rank in Google’s top 10 results, and 73% of participants in Editorial.Link survey believes they affect visibility in AI search.

However, the signals of authority are evolving:

When vetting a service for AI-driven search, your criteria must shift from “How many links can you get?” to “Can you build discoverable authority that earns citations?”

This means looking for agencies that build your niche authority through tactics like original data studies, digital PR, and expert quotes, not just paid posts.

2. Verify Their Expertise and AI-Search Readiness

The first test is simple: do they practice what they preach?

Check Their Own AI & Search Visibility

Check the agency’s rankings in organic and AI search for major keywords in their sector.

Let’s say you want to vet Editorial.Link. If you search for “best link building services,” you will find it is one of the link providers listed in the AI Overviews.

Screenshot of Google’s AI Overviews, November 2025

It doesn’t mean an agency isn’t worth your time just because it doesn’t rank high, as some services thrive on referrals and don’t focus on their own SEO.

However, if they do rank, that’s a major green flag. SEO is a highly competitive niche; ranking their own website demonstrates the expertise to deliver similar results for you.

Ensure Their Tactics Build Citation-Worthy Authority

A modern agency’s strategy should focus on earning citations.

Ask them these questions to see whether they’ve adapted:

  • Do they talk about AI visibility, citation tracking, or brand mentions?
  • Do they build links through original data studies, digital PR, and expert quotes?
  • Can they show examples of clients featured in AI Overviews, Chat GPT, or Perplexity answers?
  • Can they help you get a link from top listicles in your niche? Ahrefs’ data shows “Best X” list posts dominated the field. They made up 43,8% of all pages referenced in the responses, and the gap between them and every other format looked huge. You can find relevant listicles in your niche using free services, like listicle.com.
  • Screenshot of Listicle, November 2025

3. Scrutinize Their Track Record Via Reviews, Case Studies & Link Samples

Past performance is a strong indicator of future results.

Analyze Third-Party Reviews

Reviews on independent platforms like Clutch, Trustpilot, or G2 reveal genuine clients’ sentiment better than hand-picked testimonials on a website.

When studying reviews, look for:

  • Mentions of real campaigns or outcomes.
  • Verified client names or company profiles.
  • Recent activity, such as new reviews, shows a steady flow of new business.
  • The total number of reviews (the more, the more representative).
  • Patterns in negative reviews and how the agency responds to them.
Screenshot of Editorial.Link’s profile on Clutch, November 2025

Dig Into Their Case Studies

Case studies and customer stories offer proof of concept and provide insights into their processes, strategies, and industry fit.

While case studies with named clients are ideal, some top-tier agencies are bound by client NDAs for competitive reasons. Be wary if all their examples are anonymous and vague, but don’t dismiss a vendor just for protecting client confidentiality.

If the clients’ names are provided, don’t take any figures at face value.

Use an SEO tool to examine their link profiles. If you know the campaign’s timeframe, zero in on that period to see how many links they acquired, their quality, and their relevance.

Screenshot of Thrive Internet Marketing, November 2025

Audit Their Link Quality

Inspecting link quality is the ultimate litmus test.

An agency’s theoretical strategy doesn’t matter if its final product is spam. Ask for 3 – 5 examples of links they have built for recent clients.

Once you have the samples, don’t just look at the linking site’s DR. Audit them with this checklist:

  • Editorial relevance: Is the linking page topically relevant to the target page?
  • Site authority & traffic: Does the linking website have real, organic traffic?
  • Placement & context: Is the link placed editorially within the body of an article?
  • AI-citation worthiness: Is this an authoritative site Google AI Overview, ChatGPT, or Perplexity would cite (e.g., a reputable industry publication or a data-driven report)?

4. Evaluate Their Process, Pricing & Guarantees

A reliable link-building service is fully transparent about its process and what you’re paying for.

Look For A Transparent Process

Can you see what you’re paying for? A reliable service will outline its process or share a list of potential prospects before starting outreach.

Ask them for a sample report. Does it include anchor texts, website GEO, URLs, target pages, and publication dates? A vague “built 20 links” report doesn’t cut it.

Finally, check if they offer consulting services.

For example, can they help you choose target pages that will benefit from a link boost most?

Or are they just a link-placing service, as this signals a lack of expertise?

Analyze Their Pricing Model

Price is a direct indicator of quality.

When someone offers links for $100 – $200 a pop, they are typically from PBNs or bulk guest posts, and frequently disappear within months.

Valuable backlinks from trusted sites cost significantly more on average, $508.95, according to the Editorial.Link report.

Prospecting, outreach, content creation, and communication require substantial time and effort.

Reputable agencies work on one of two models:

  • Retainer model: A fixed monthly fee for a consistent flow of links.
  • Custom outreach: Tailored campaigns with flexible volume and pricing.

Scrutinize Their “Guarantees” For Red Flags

This is where unrealistic promises expose low-quality vendors.

A reputable digital PR agency, for example, won’t guarantee the number of earned links. The final result depends on how well a story resonates with journalists.

The same applies to “guaranteed DR or DA.” These metrics don’t directly affect rankings, and it’s impossible to guarantee which websites will pick up a story.

Choosing A Link Building Partner For The AI Search Era

Not all link-building services have the necessary expertise to help you build visibility in the age of AI search.

When choosing your link-building partner, look for a proven track record, transparency, and adaptability.

A service with a strong search presence, demonstrable results, and a focus on AI visibility is a safer bet than one making unsubstantiated claims.

Image Credits

Featured Image: Image by Editorial.Link. Used & modified with permission.

In-Post Images: Image by Editorial.Link. Used with permission.

Long-Tail SEO in an AI World

In 2006, Wired magazine editor Chris Anderson famously described the availability of niche products online as the “long tail.” Search optimizers adopted the term, calling queries of three words or more “long-tail keywords.”

Optimizing for long-tail searches has multiple benefits. Consumers searching on extended keywords tend to know what they want, and longer queries typically have less keyword competition. Yet the biggest benefit could now be AI visibility: Generative AI platforms such as ChatGPT fan out using multiword queries to answer user prompts.

Long-Tail Queries

A seed term plus modifiers

Any long-tail query consists of a seed term and one or more modifiers. For example, “shoes” is a seed term, and potential modifiers are:

  • “for women,”
  • “red,”
  • “near me,”
  • “on-sale.”

Combining the seed term and modifiers — “red shoes for women,” “on sale near me” — yields narrow queries that describe searchers’ needs, such as gender, color, location, and price.

Modifiers reflect the searcher’s intent and stage in a buying journey, from exploration to purchase. Thus, keyword research is the process of extending a core term with modifiers to optimize a site for buying journeys.

The more modifiers, the more specific the intent and, typically, the lesser the volume and clicks. Conversely, more modifiers improve the likelihood of conversions, provided the content of the landing page follows closely from that phrase. A query of “red shoes for women” should link to a page with women wearing red shoes.

Types of modifiers

A core term can have many modifiers, such as:

  • Location,
  • Description (“red”),
  • Price (typically from searchers eager to buy),
  • Brand,
  • Age and gender,
  • Questions (“how to clean shoes”).

Long-Tail Opportunities

Keyword research tools

Grouping keywords by modifier type can reveal your audience’s search patterns. Keyword research tools such as Semrush and others can filter lists by modifiers to reveal the most popular.

Screenshot of Semrush's Keyword Magic Tool

Semrush’s Keyword Magic Tool reveals the most popular modifiers for “shoes.”

Adjust Semrush’s “Advanced filters” to see queries that contain more words.

Screenshot of Semrush's Advance filters.

“Advanced filters” reveal queries that contain more words.

Search Console

Regular expressions (regex) in Search Console can identify longer queries, such as fan-out searches from ChatGPT and other genAI platforms. In Search Console, go to “Performance,” click “Add filter,” choose “Query,” and “Custom (regex).”

Then type:

([^” “]*s){10,}?

This regex filters queries to those with more than 10 words. Change “10” to “5” or “25” to find queries longer than 5 or 25 words, respectively.

Screenshot of the regex dialog in Search Console

Regex in Search Console can identify longer queries, such as fan-out searches from ChatGPT and other genAI platforms.

Keyword Dos and Don’ts

Search engines no longer match queries to exact word strings on web pages, focusing instead on the searcher’s intent or meaning. Hence a query for “red shoes for women” could produce an organic listing for “maroon slippers for busy moms.”

Keyword optimization circa 2025 reflects this evolution.

  • Avoid stuffing a page with keywords. Instead, enrich content with synonyms and related phrases.
  • Don’t create a page with variations of a single keyword. Group pages by modifiers and optimize for the entire group.
  • Include the main keyword in the page title and the H1 heading. Google could use either of those to create the all-important search snippet.
  • Assign products to only one category. Don’t confuse Google (and genAI platforms) by creating multiple categories for the same item to target different keywords.
  • Search Google (and genAI platforms) for your target query and study the results. Are there other opportunities, such as images and videos?
  • Don’t force an exact match keyword if it’s awkward or grammatically incorrect. Ask yourself, “How would I search for this item?” In other words, write for people, not search engines.
Google Confirms Smaller Core Updates Happen Continuously via @sejournal, @MattGSouthern

Google updated its core updates documentation to say smaller core updates happen on an ongoing basis, so sites can improve without waiting for named updates.

  • Google explicitly confirms it makes “smaller core updates” beyond the named updates announced several times per year.
  • Sites that improve their content can see ranking gains without waiting for the next major core update to roll out.
  • The documentation change addresses whether recovery between named updates is possible.
So You Want To Paywall?

There are three inevitabilities in life. Death, taxes, and big tech companies dumping on the little guy. As zero-click searches reach an all-time high and content is stolen and repurposed for the gain of the almighty tech loser, there’s only one viable solution.

To paywall.

To create a value exchange that reduces reliance on third-party platforms. To become as self-sufficient as possible. Like an off-grid cabin or your mum’s basement, a paywall gives you a sense of security you just cannot put a price on.

As we’re all finding, any kind of reliance on these guys doesn’t put us in a good position. They do not want to send us traffic.

TL;DR

  1. Subscriber revenue is intrinsically more valuable to a business because it is predictable. Subscription and advertiser revenue are not created equal.
  2. Don’t paywall everything. Use dynamic/metered paywalls and leave high-reach, generally lower-quality platforms like Google Discover free for email signups.
  3. Subscription success relies on your USP – whether that’s exclusive data, deep, niche insights, or a certain vibe – you have to stand out.
  4. The customer experience and understanding of your audience matter. Create habit-forming connections and products. Become an essential part of their life.

But What About Our Traffic?

Your traffic will decline. But guess what? You’re already hemorrhaging clicks and have been for some time. And traffic doesn’t pay the bills.

Two comparable pages, one with a paywall, one without (Image Credit: Harry Clarkson-Bennett)

The only way to sustain rankings over time is with high-quality engagement data. Navboost stores and uses 13 months of data to identify good vs bad clicks, click quality, the last longest click, and on-page interactions to establish the most relevant content. All at a query level.

Paywalls are not your friend when it comes to user engagement. Not for the masses. But for a small cohort of people who like you enough to pay, your engagement data will be excellent.

In an ultra-personalized world, you will still do well to the people who really matter.

We have data that pretty perfectly highlights the impact of a paywall on rankings. Over the course of three to four months in traditional search, your rankings start to steadily drop before settling in severe mediocrity. You’ve got to fight for every click. With great content, marketing, savviness. Everything.

We have used an image manager to try and generate a free-to-air badge. It rarely shows up unless there’s no featured image, but the idea is excellent (Image Credit: Harry Clarkson-Bennett)

In Google Discover – a highly personalized, click and engagement driven platform – this is even more pronounced. While Discover’s clickless traffic is lower quality, there will be a small cohort of highly engaged users that develop over time, you can target with a paywall.

Unpaywall for the masses, build your owned channels, and paywall for the highly engaged. The platform will take care of the personalization for you.

So, maximize your value exchange with ads and email signups for most users, but don’t neglect those with a high return rate.

There’s some psychology involved in all of this. When a brand becomes widely known for paywalling, I suspect the likelihood of a click goes down as users know what to expect. Or maybe what not to expect.

This likely perpetuates over time, so you should clarify what articles are free to air.

Is Our Content Good Enough?

To nail SEO bingo, it depends. It depends on what your value is in the market. There is a lot of free stuff out there already. But broadly rubbish. So as long as the bar keeps dropping, we’ll all be fine.

I am old-ish. I like words. Writing great content isn’t easy and is usurped in many cases by richer, more visually striking content. Content that satisfies all types of users. Scanners, deep readers, listeners and get the answer and go-ers.

In some ways, you can satisfy all types of users more effectively than ever. I think you have to hit three of the four Es of content creation. Make it resonate, be consistent, and understand your audience. Whatever you create stands a chance.

But that doesn’t mean creating great stuff is any easier. If you work for a traditional publisher, the chances are you’ve brought a spoon to a gun fight. The war for attention is being fought on all fronts, and straight words are losing.

Fortunately, not every subscription model relies on the quality of the prose. It might be that you have unique data, granular insights into a specific market, or are just a bloody good laugh.

Subscriptions come in all shapes and sizes.

Ultimately, it comes down to your market, marketing, positioning and your USP. You have to know and speak to your audience and you have to stand out. As Barry would say, if you’re forgettable, you’re doomed.

How Do We Know If People Will Pay?

When it comes to paying for news, some markets are far more “advance” than others. The Scandinavian market is light-years ahead of almost everyone else when it comes to paying for news. You have to do your research to understand:

  • How many people currently pay for news?
  • What demographic of person pays?
  • How saturated is the market already?
  • What is your niche?
Where your audience are matters a lot (Image Credit: Harry Clarkson-Bennett)

While it doesn’t align perfectly, it’s not surprising that those most likely to pay for news have higher income levels. Higher disposable income tends to create an environment where people buy more stuff.

Shocking, I know.

But that doesn’t tell the whole story. Norwegian news outlets have (apparently) a long history of trust with their audience and have never had access to free multi-day newspapers. Ditto other Scandinavian countries. In an age of rubbish and spin, trust and E-E-A-T are more important than ever.

And while the UK sits in a pretty shocking-looking position, almost 24 million of us pay for a BBC license fee. That is, in essence, paying for news. Insert joke about BBC bias and woke cultural agendas here.

Cultural and societal factors really matter. As does your understanding of the market.

Important to note that according to Richard Reeves (AOP Director), Subscriptions have overtaken display advertising as the core source of digital revenue.

“Most heartening is what this represents as the wider information ecosystem fractures: audiences recognise the value of professional journalism and are willing to pay for it.”

In an era of slop, paying for something good is not a bad thing.

Macro And Micro Factors Are Influential

You can only control what you can control. But you shouldn’t dismiss the wider climate.

In the UK and arguably globally, there is a cost-of-living crisis. Globally, there have been a number of very significant geopolitical issues that affect the wider economy. Money doesn’t go as far as it once did, and most subscriptions are a luxury purchase.

Is a £20 or £30 monthly subscription more valuable than a £10 Netflix one? Or Spotify? These are questions you need to ask. Why would someone subscribe and stick around?

How far your money goes has been declining for some time… (Image Credit: Harry Clarkson-Bennett)

And we aren’t just competing with other publishers. While screen time and content consumption are at an all-time high, video consumption and the creator economy are booming.

It is quite literally a near half a trillion dollar market.

Not strengths for traditional publishers. While there have been some very good success stories in recent times (see Wired turning their journalists into individual subscription machines), legacy publishers need to adapt.

So your pricing strategy, customer service, and overall experience are hugely important. You are almost certainly going to be a nice-to-have. So make sure your customer journey and path to conversion are premium, and your audience feel listened to.

The standard customer experience (Image Credit: Harry Clarkson-Bennett)

You need to speak to your audience. You don’t have to go into this blind. Forging real connections with people is not impossible and making them feel listened to will go a long way.

You can try to figure out what they really value, how much they’re willing to spend and what’s stopping them.

Should I Paywall Everything?

No. Content is designed to do different things, and not everything is a premium product. Whatever journalists will tell you. If you shut down your site entirely, you become too closed off an ecosystem in my opinion.

  • Commercial Content: If you have affiliate-led content, paywalling is a questionable decision. It may not be wrong per se, but think about whether the pros outweigh the cons. Typically, it’s a good gateway drug for the rest of your content. And makes some money.
  • Content You Can Get Elsewhere: Evergreen content of a comparable quality to what already exists in the wider corpus is not a profitable opportunity. I’d argue that leaving this free-to-air has more pros than cons. You can always unpaywall the 100 best albums of all time, but gate the richer, individual album reviews.
  • Lower-Quality Platforms: A user that comes from a platform like Discover is far less likely to convert than someone who comes from organic search. So think about the role each platform plays in your content access ecosystem.
  • Paywall Vs. Newsletter signup: It is far easier to convert people to a paying subscriber from a newsletter database than from an on-page paywall. And the user journey is far less interrupted. Building an owned channel is never a bad thing, so think about how engaged users are and whether an email would be a more effective starting point.

The Type Of Paywall Matters (Now More Than Ever)

LLMs do not respect paywalls. As it turns out, neither does Google.

I, for one, am stunned.

As of just a few months ago, the search giant asked that publishers with paywalls change the way they block content to help Google out. The lighter touch paywall solution (a JavaScript-based one) includes the full content in the server response.

“…Some JavaScript paywall solutions include the full content in the server response, then use JavaScript to hide it until subscription status is confirmed.

This isn’t a reliable way to limit access to the content. Make sure your paywall only provides the full content once the subscription status is confirmed.”

According to Google, they are struggling to determine the difference. So the problem is on us, not them. They (and I strongly suspect other LLMs) are ingesting this content and training their models on us whether we like it or not.

For those of you who haven’t heard of Common Crawl, it stores a corpus of open web data accessible to “researchers.” By researchers, we now mean tech bros who don’t want to pay for, surprisingly, anything.

According to their CEO;

“If you didn’t want your content on the internet, you shouldn’t have put your content on the internet.”

It doesn’t stop there either. Even if you block all non-whitelisted bots from accessing your site at a CDN level, you may have syndication partnerships in place. If so, it’s likely your content is making it out into the wider world.

The internet is not exactly a leakproof vessel. If you’re setting one up now, try to implement a server-side option.

What Is The Right Paywall For Me?

I have written about the types of paywall available to you and the pros and cons of each. Generally, I think a metered or dynamic paywall is the best option for most publishers. At the very least, a freemium model. Something that gives people enough to draw them in.

And you can’t exactly draw them in if you just hard paywall everything.

You have to think of this as a full-blown marketing strategy. You need to know where people come from. How much of your content they have consumed. Whether it’s better to show them a newsletter signup as opposed to a paywall.

It is absolutely worth knowing that over time, a strong email database will convert far more effectively than a hard paywall.

So encouraging free signups and taking a longer-term view to conversions (you’ll need a good customer journey here) may be far more effective.

How Can I Set One Up?

There are a number of paywall management options out there for publishers. Leaky Paywall, Zephr, Piano. There are plenty.

The best ones integrate with your existing tech stacks, have excellent personalization and customization options, deploy ad-blocking strategies, and run flexible gating strategies.

Larger publishers tend to go with enterprise-level options with deep analytics and CRM integrations. Smaller publishers can work with lighter touch, cheaper operators. You really just need to scope out what will work best for you.

Particularly when it comes to monthly costs and revenue share options.

How Can I Map The Impact?

You’ll need to establish a few key things:

  • The average drop in traffic you expect to see.
  • The subsequent loss of existing revenue (probably ad-related, but there may be some knock-on wider commercial impact).
  • The average value of a subscription (and the expected conversion rate).
  • Your customer LTV.

Focusing on Customer LTV shifts marketing from chasing traffic to profitable, loyal audience relationships. It makes businesses understand that not all audiences or subscriptions are created equal.

You generate more subs through paid media because the net is larger. But lots slip through the net. So you need a quality product (in both a product and marketing sense) alongside UX and customer service that reduces friction.

Search and owned channels are smaller, but far more likely to pay because they have taken an action to find you. In some cases, they actually want you in their inbox. The quality is higher, but the overall returns are lower.

So you just can’t treat everybody the same.

Closing Thoughts

Subscriber revenue is so valuable because it’s predictable. Subscription business models have boomed for that very reason. A pound of subscriber revenue is far more valuable than almost anything else, and it should be the focus of your business.

But that doesn’t mean you put all your eggs in one basket. You can have multiple subscription types on your website, and that can help you become habitual with all types of users. But you need to add value to their lives every day.

Puzzles, recipes, short and long-form videos, et al.

Businesses make money in many ways. A diverse business is resilient. Resilient to macro and micro factors that will decimate some publishers over the next few years. So talk to your audience, trial new ways of adding value, and commit when one works. Become habitual.

And, shock horror, people want to belong to something. So while the digital experience is crucial, making an effort to connect with people IRL matters.

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This post was originally published on Leadership in SEO.


Featured Image: beast01/Shutterstock

Ask An SEO: Digital PR Or Traditional Link Building, Which Is Better? via @sejournal, @rollerblader

This week’s ask an SEO question is:

“Should SEOs be focusing more on digital PR than traditional link building?”

Digital PR is synonymous with link building at this point as SEO’s needed a new way to package and resell the same service. Actual PR work will always be more valuable than link building because PR, whether digital or traditional, focuses on a core audience of customers and reaching specific demographics. This adds value to a business and drives revenue.

With that said, here’s how I’d define digital PR vs. link building if a client asked what the difference is.

  • Digital PR: Getting brand coverage and citations in media outlets, niche publications, trade journals, niche blogs, and websites that do not allow guest posting, paid links, or unvetted contributors with the goal of building brand awareness and driving traffic from the content.
  • Link Building: Getting links from websites as a way to try and increase SERP rankings. Traffic from the links, sales from the links, etc., are not being tracked, and the quality of the website can be questionable.

Digital PR is always going to be better than link building because you’re treating the technique as a business and not a scheme to try and game the rankings. Link building became a bad practice years ago as links became less relevant, they are still important, so I want to ensure that isn’t taken out of context, and we stopped doing link building completely. Quality content attracts links naturally, including media mentions. When this happens in a natural way, the website will begin rising as the site has a lot of value for users, and search engines can tell when the site is quality.

If you’re building links without evaluating the impact they have traffic and sales-wise, you’re likely setting your site up for failure. Getting a ton of links, just like creating content in mass with AI/LLMs or article spinners, can grow a site quickly. That URL/domain can then burn to the ground equally as fast.

That’s why when we purchase a link, an advertorial, or we’re doing a partnership, we always ask ourselves the following questions:

  • Is there an active audience on this website that is also coming back to the website via branded search for information?
  • Is the audience on this website part of our customer base?
  • Will the article we’re pitching or being featured in be helpful to the user, and is our product or service something that is part of the post naturally vs. being forced?
  • Are we ok with the link being nofollow or sponsored if we’re paying for the inclusion?

If the answer is yes to these four, then we’re good to go with the link. The active audience on the website and people returning by brand name means there is an audience that trusts them for information. If the readership, visitors, or customers are similar or the same demographics as our user base, then it makes sense we’d want to be in front of them where they go for information.

We may have knowledge that is helpful to the user, but if it is not on topic within the post, there is no reason for them to come through and use our services, buy our products, or subscribe to our newsletters. Instead, we’ll wait until there is a fit, so there is a direct “link” between the content we’re contributing, or being an expert on, and our website.

For the last question, our goal is always traffic and customer acquisition, not getting a link. The website owner controls this, and if they want to follow Google’s best practices (which we obviously recommend doing), we will still be happy if they mark it as sponsored or nofollow. This is the most important of the questions. Building links to game the SERPs is a bad idea; building a brand that people search for by name will overpower any link any day of the week. This is always our goal when it comes to Digital PR and link building. Driving that branded search.

So, that begs the question, where do we go for digital PR?

Sources To Get Digital PR Mentions And Links

When we’re about to start a Digital PR campaign, we create lists of the following targets to reach out to.

  • Mass Media: Household names like magazines, news websites, and local media, where everyone in the area, the customers, or the country or world knows them by name. The only stipulation we apply is if they have an active category vs. only a few articles here and there. The active category means it is something interesting enough to their reader base that they’re investing in it, so our customers may be there.
  • Trade Publications: Conferences, associations, and non-profits, as well as industry insiders will have websites and print publications that go out to members. Search Engine Journal could be considered a trade publication for the SEO and PPC industry, same with SEO Roundtable, and some of the communities like Webmaster World. They publish directly relevant content for search engine marketers and have active users, so if I was an SEO service provider or tool, this is where I’d be looking to get featured and ideally links from.
  • Niche Sites and Bloggers: There is no shortage of niche sites and content producers out there. The trick is finding ones that do not publicly allow guest contributions, advertorials, etc., and that do not link out to non-niche websites and content. This includes sites that got hacked and had link injections. Even if their “authority” is zero, there is value if they quality control and all links and mentions are earned.
  • Influencers: Whether it is YouTube, Facebook group leaders, LinkedIn that is crawlable, or other channels, getting coverage from people with subscribers and an active audience can let search engines crawl the link back to your website. It may not boost your rankings, but it drives customers to you and helps with page discoverability if the link gets crawled. LLMs are also citing their content as sources, so there could be value for AIO, too.

Link building is not dead by any means; links still matter. You just don’t need to build them anymore. Focus on quality where an active audience is and where you have a chance at getting traffic and revenue. This is what will move the needle for the long run and help you grow in SERPs that matter.

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Featured Image: Paulo Bobita/Search Engine Journal