Ecommerce without Merchant-Owned Carts

Google announced a comprehensive shopping cart that could soon be available across the search giant’s app ecosystem. The forthcoming Universal Cart may change how shoppers think about checking out.

Merchants and consumers generally expect a direct relationship between a cart and an ecommerce site.

Amazon’s shopping cart might be an exception. Like all marketplace shopping carts, it can hold products from any number of third-party sellers, but it remains a single cart associated with a single ecommerce site.

Google’s announcements on May 19 suggest that this one-to-one association may not continue.

Google I/O

Specifically, Google introduced three commerce-related features during I/O, its premiere developer conference.

  • Universal Cart is persistent and AI-powered, following shoppers across Google properties and tracking products, offers, and prices, ultimately completing transactions.
  • Universal Commerce Protocol is expanding checkout across markets and channels while extending into categories beyond retail.
  • Agent Payments Protocol. Google’s payment layer lets AI agents complete purchases on a shopper’s behalf, subject to user-defined rules and limits.

Combined, the features constitute agentic commerce components, wherein products from disparate merchants reside in an agent-managed layer above or outside sellers’ own sites.

Screenshot from Google of Universal Cart on three smartphone views

Google said it would release Universal Cart in the U.S. in the summer of 2026. Click image to enlarge.

Cart Use

In Google’s model, merchants still own the transaction, but not the purchase intent or product discovery.

To be certain, there are apparent advantages. Having Google remind shoppers about items in a cart might improve conversions. Yet it could also change how shoppers interact with merchants.

Some folks treat carts like wishlists. A shopper will add an item or two, leave, and return later. Or, perhaps, he will share the cart with a spouse before making a purchase. Others will save products while comparing alternatives, or leave items in the cart until payday. In each case, shoppers return directly to the store to consummate transactions.

Retailers understand this behavior and have spent years trying to support and capitalize on it.

If shoppers treat agent-managed carts like those of retailers, purchase intent could shift. Retailers would still fulfill orders and collect payment, but not originate the transaction.

In some ways, this has always been the promise of agentic commerce. Shopping shifts from websites to systems. Google’s announcements make that possibility feel considerably closer.

Universal Cart

With Google’s Universal Cart, shoppers can add products while searching, chatting with Gemini, and, eventually, while using YouTube or Gmail.

Once a shopper adds a product, the cart stays active, using AI to monitor prices, offers, and inventory, thus guiding the buying decision.

Merchants remain the merchant of record, even if the cart exposes shoppers to competing products or offers.

For example, imagine a shopper outfitting her newly remodeled kitchen. She adds a KitchenAid mixer after searching Google. Later, while watching YouTube videos, she saves a Le Creuset Dutch oven from another retailer and a Japanese santoku knife from an affiliate email.

The cart is still working that evening, even while she watches movies. It may suggest an alternative knife set with better reviews and faster delivery.

When she’s ready to buy, the shopper finds that Universal Cart has remembered, compared, recommended, and coordinated her order.

Infrastructure

While Universal Cart is the visible part of Google’s agentic shopping strategy, Universal Commerce Protocol (UCP) is evidently the underlying infrastructure.

A store’s Merchant Center feeds provide product info to Google. UCP tells Google how to interact with the merchant to support shopping, checkout, and fulfillment.

Agents Payments Protocol (AP2) will appear in Google products “in the coming months,” starting with Gemini Spark, a new persistent AI agent.

In practice, Spark appears poised to automate and monitor shopping tasks for shoppers, while Universal Cart stores and coordinates shopping activities.

Spark maintains a shopper’s Universal Cart by comparing products, prices, and inventory.

Then, once the shopper establishes rules such as a spending limit, preferred retailers, or explicit approval, AP2 authorizes and completes the purchase.

Thus Universal Cart remembers, UCP connects, Spark decides, and AP2 pays.

New Experience

Agentic commerce is still in its infancy, but growing. Google’s I/O announcements foretell a different shopping cart and a new path for merchants to earn sales.

Google Begins Rolling Out May 2026 Core Update via @sejournal, @MattGSouthern

Google has begun rolling out the May 2026 core update, according to the Google Search Status Dashboard

Google also announced the rollout on X through its Search Central account. The rollout may take up to two weeks to complete.

This is the second Search core update of 2026. The March core update finished rolling out on April 8 after 12 days.

What Google Said

As of publication, Google hasn’t published a companion blog post or shared specific goals for the May core update. The only official description so far is the dashboard entry, which states: “Released the May 2026 core update. The rollout may take up to 2 weeks to complete.”

That matches how Google handled the March core update, which also launched without a companion blog post. For that update, the company used the description “a regular update designed to better surface relevant, satisfying content for searchers from all types of sites.”

No new guidance came with today’s announcement.

Recent Update Timeline

About six weeks separate the completion of the March core update and today’s rollout. Here’s how the recent timeline looks.

This is the fourth confirmed Google ranking update of 2026 listed on the Search Status Dashboard, and the second Search core update this year.

Why This Matters

Some sites may see ranking movement over the next two weeks as the update rolls out. Don’t make content changes based on early ranking movement.

Wait at least one full week after a core update finishes before reviewing your Search Console data, per Google’s recommendation. Your baseline should be the weeks before May 21, compared against performance after the rollout completes.

Core updates aren’t targeted at specific types of content or policy violations. Pages can move up or down as Google updates its systems to keep pace with changes across the web.

Looking Ahead

No completion timeline has been shared beyond the two-week estimate. We’ll update this article when the rollout is confirmed complete.

LLM Guidance Doesn’t Transfer The Way SEO Guidance Did via @sejournal, @DuaneForrester

For roughly two decades, the SEO discipline operated on a quiet assumption that turned out to be one of its most valuable features. Guidance from one search engine traveled. If Google said sitemaps mattered, Bing said sitemaps mattered. If Bing said structured data deserved real effort, Google said the same. Practitioners optimized for Google with reasonable confidence that the work would carry across the other engines, and most of the time it did. That portability was not luck. It was the product of a structurally large overlap layer that the major search engines had jointly built, brick by brick, over twenty years.

That world doesn’t exist in LLM-land. The major providers train on different corpora, run different crawlers under different policies, route different queries through different retrieval systems, and apply different alignment processes that shape the final response in ways the upstream signals can’t predict. Guidance from any one provider, including Google’s guidance about its own Gemini products, is one data point. Practitioners carrying the SEO habit forward, the habit of treating one engine’s guidance as roughly the whole map, will optimize confidently for one platform and miss the others.

Sidebar: As I was finalizing this piece, Google published fresh guidance on optimizing for their generative AI features. Their framing is explicit: from Google Search’s perspective, optimizing for AI search is still SEO. That framing is accurate for Google Search. It does not extend to ChatGPT, Claude, Perplexity, or any other LLM, and that is precisely the trap this article is about.

The Shared Standards That Made SEO Guidance Portable

The era of portable guidance was built on actual collaboration, not coincidence. The Sitemaps protocol became the joint property of Google, Yahoo, and Microsoft in November 2006, when the three engines formally agreed to support a common protocol at version 0.90, building on Google’s earlier Sitemaps 0.84 from June 2005. Five years later, on June 2, 2011, the same three engines launched Schema.org, with Yandex joining shortly after, to create a common vocabulary for structured data markup. That was the announcement that got made on stage at SMX Advanced. I was on the Bing team at the time, and what struck me then is what still matters now. The engines were competitors, but they had decided that a shared vocabulary served them all. Webmasters got one set of rules. The web got cleaner data. The engines got better signals. Everybody won.

The pattern repeated with robots.txt, the 1994 convention that became RFC 9309 at the IETF in 2022, formalizing what every serious crawler already honored. And it repeated again, more recently, with IndexNow, the protocol Microsoft Bing and Yandex launched in October 2021. IndexNow is now supported by Bing, Yandex, Naver, Seznam, and Yep. Google has tested the protocol since 2021, but has not adopted it.

That overlap layer is exactly why Google’s guidance felt safe to follow, even if you cared about Bing traffic. The signals the engines used were not identical, but the inputs they accepted, the protocols they honored, and the standards they advertised were. Optimization had a shared substrate.

Where The LLM Stacks Actually Diverge

The LLM environment doesn’t have a shared substrate of comparable size. The differences are not cosmetic, and they are not temporary. They are baked into how the systems are built.

Start with training data. OpenAI has signed disclosed licensing deals with News Corp worth up to $250 million over five years, Axel Springer at roughly $13 million per year, Reddit at an estimated $70 million per year, plus the Financial Times, Condé Nast, Hearst, Vox Media, The Atlantic, the Associated Press, Le Monde, and others. Google has its own Reddit deal, estimated at $60 million per year, granting real-time data API access. Anthropic has not publicly disclosed equivalent publisher licensing deals, and that undisclosed status is itself the practitioner-facing point. The corpora that fed these models, and that continue to refresh them, are not the same documents. Practitioners cannot know what any given provider has paid for and what it hasn’t.

The crawler infrastructure diverges next. OpenAI runs three separate bots: GPTBot for training, OAI-SearchBot for search indexing, and ChatGPT-User for user-initiated retrieval. Anthropic runs three of its own: ClaudeBot for training, Claude-SearchBot for search, and Claude-User for user-initiated retrieval. Perplexity runs PerplexityBot and Perplexity-User. Google introduced Google-Extended in September 2023 as the user-agent that controls whether Google can use a site’s content to train Gemini, separate entirely from the Googlebot that handles traditional search indexing. There is no single AI user-agent. Every provider requires a separate rule, and the rules don’t translate cleanly across providers because the bots don’t do equivalent jobs in equivalent ways.

The retrieval architectures diverge structurally. ChatGPT has historically used Bing’s index as its primary web search source, and that connection appears to still be primary, though OpenAI continues to build out additional infrastructure alongside it. Perplexity built its retrieval system on a Vespa-based pipeline that treats documents and sub-document chunks as first-class retrievable units. Google’s Gemini uses Google’s own index plus Knowledge Graph grounding. Claude uses Brave Search as a retrieval partner. Same query, four different retrieval systems, four different views of which sources exist and which sources are worth surfacing.

Then comes the alignment layer, which is where SEO had no equivalent at all. After a model is trained on its corpus, providers run post-training to shape how the model actually behaves: tone, refusal patterns, format, safety posture, what counts as a good answer. OpenAI’s primary approach has been RLHF, or Reinforcement Learning from Human Feedback, where human raters score model outputs and the model learns to produce highly rated responses. Anthropic developed Constitutional AI, which trains models to critique and revise their own outputs against a written set of principles. These methodologies produce demonstrably different behavior in the final products. The same retrieved content, fed into two models aligned by two methodologies, can yield two materially different responses about the same brand.

When One Provider’s Guidance Demonstrably Fails To Port

The clearest single example of guidance that doesn’t port is llms.txt. Jeremy Howard of Answer.AI proposed the file in September 2024 as a markdown manifest, placed at a site’s root, that would guide LLMs to the most important content. The proposal got picked up across the SEO community. Yoast built a generator. Agencies added llms.txt creation to their service catalogs. Conference speakers declared it essential.

As of mid-2026, no major LLM provider has confirmed they consume the file. Not OpenAI. Not Anthropic. Not Google. Server-log analyses across hundreds of thousands of domains show major AI crawlers don’t routinely request /llms.txt at all. Google’s John Mueller publicly compared it to the deprecated meta keywords tag. Gary Illyes confirmed at Search Central Live in July 2025 that Google does not support llms.txt and is not planning to.

I’ve written about this elsewhere, so I won’t repeat the technicalities here. What matters for this argument is the structural lesson. Schema.org succeeded because three engines built it together and then enforced it together. Llms.txt was proposed by one researcher, picked up by tooling vendors, and ignored by the platforms it was supposed to serve. The shared-standards model that gave SEO its portable guidance is not available to LLM practitioners at the same scale, because the platforms are not building the standards together. They are building their own pipelines.

The Gemini Inversion

The cleanest illustration of how far guidance portability has degraded sits inside one company. Google publishes its own SEO documentation at Search Central, the canonical guidance the industry has followed for two decades. Those documents emphasize traditional ranking signals, E-E-A-T, content quality, technical accessibility, and structured data. That guidance is still useful for Google Search itself.

Google also makes Gemini, the model that powers AI Overviews and Google’s separate AI Mode surface. And the citation behavior of those surfaces does not appear to track the guidance the same company publishes for its own search results.

In late 2024, roughly three-quarters of pages cited in AI Overviews also ranked in Google’s top 12 for the same query. By early 2026, after Google upgraded AI Overviews to Gemini 3 in January, Ahrefs analyzed 4 million AI Overview URLs and found that only 38% of cited pages also appeared in the top 10 for the same query. A separate BrightEdge analysis put the overlap closer to 17%. SE Ranking’s post-upgrade work found that Gemini 3 replaced approximately 42% of the domains previously cited under earlier model versions and generates 32% more sources per response.

The gap widens further when you look at Google’s AI Mode, which is a separate conversational surface that runs on the same Gemini family. Semrush data shows AI Mode and AI Overviews reach semantically similar conclusions 86% of the time, but cite the same URLs only 13.7% of the time. Only 14% of AI Mode citations rank in Google’s traditional top 10.

It appears, so far, that the canonical relationship has shifted. Google’s published SEO guidance is still the cleanest path to ranking in Google Search. But that ranking is no longer a reliable proxy for being cited by Google’s own AI surfaces. The same guidance, the same content, the same domain, can produce three meaningfully different outcomes across Google Search, AI Overviews, and AI Mode, even though all three live inside the same company. The old playbook of following the search engine’s guidance and trusting that the engine’s other surfaces would behave consistently does not appear to be delivering the same returns it used to.

What Still Ports, And Why It’s Smaller Than It Looks

A universal layer does survive. Crawler accessibility still matters across every provider. Primary-source factual content still wins more citations than aggregator restatement. Clean retrievable structure still helps every system understand what a page is about. Presence on the high-authority sources that all major LLMs disproportionately cite, Wikipedia, YouTube, Reddit, major news outlets, still functions as a force multiplier across platforms. Earning visibility on those sources gives content a chance to surface in any LLM that draws on them.

But the universal layer is much smaller than it was in the SEO era. Qwairy’s analysis of 118,000 AI responses across ChatGPT, Perplexity, Google AI Mode, and Claude found that only 11% of cited domains appeared across multiple platforms. The other 89% were platform-specific. A brand that wins citations on Perplexity may be largely invisible on Claude. A brand that’s a regular reference on ChatGPT may not show up in AI Overviews at all. The same content can be the right answer for one system and the wrong answer for the system next to it.

What This Means For The Work

The practical implication is not abandoning all hope. It is that practitioners need to stop treating any single LLM provider’s guidance as the universal map and start treating it as one input among several. Read what every major provider publishes about their own systems. Test your visibility across platforms, not just on the platform you happen to use most. Treat divergence as the default and overlap as the exception, not the other way around.

This is not how SEO worked, and the difference matters. The old reflex was to optimize for Google and trust the portability. The new reality is that following one LLM’s guidance, even Google’s guidance about Gemini, will leave you optimized for a slice of the landscape and potentially blind to the rest. The discipline is being rebuilt on platform-specific work that didn’t exist in the SEO era, and the practitioners who recognize that first are going to spend the next two years setting the standards everyone else follows.

The overlap has shrunk. You now have more work than ever to accomplish.

If you have thoughts on where the divergence between providers is sharpest in your own work, reach out directly. I’d genuinely like to hear what’s showing up in the data.

More Resources:


This post was originally published on Duane Forrester Decodes.


Featured Image: Rawpixel.com/Shutterstock; Paulo Bobita/Search Engine Journal

How To Stress-Test A Staging Environment To Surface Risks Pre-Launch – Ask An SEO via @sejournal, @HelenPollitt1

This week’s Ask An SEO question:

“How do you stress-test a staging environment to surface SEO risks before a large-scale launch?”

It is one of the most important questions to answer when considering rolling out new websites, migrations, or significant changes to your live site.

First, let’s look at the difference between a “staging” site and the “production” site.

The staging site is often also called the “development” site, “pre-production,” or another name that is specific to your company. It is a test site that is meant to mirror your live site as much as possible to help developers test changes in a safe, private environment before launching them.

The “production” site is your live site. It’s the one that is accessible to the general public and should be operating as close to perfectly as possible.

There are some instances where developers might deploy straight to the production site without testing on a staging site first. For example, when there is no testing site to use, or there is no way of mimicking the conditions to test without deploying the change to the live site. This is risky to do. If a deployment breaks something else in the code, it could critically affect the usability of the live site.

How To Stress-Test The Staging Environment

As SEOs, it is very important that we test deployments that could potentially impact SEO performance before they launch. Oftentimes, we find ourselves discovering deployments after they have already started to affect traffic and rankings. This is less than ideal, as it can take a while for Googlebot to pick up changes once a bad deployment has been fixed. It is far better to test how Googlebot might process changes before it is able to do so.

Mirror The Production Site As Closely As Possible

The most important aspect of the staging site is that it is as close to the production environment as possible. This is critical because it enables any testing that you do to reveal the same outcome as if you had run the test on the production environment.

Any deviations between the two environments need to be cataloged. These discrepancies need to be communicated so that testers know to pay special attention to the areas of the production site that differ from staging. Once the deployment goes live, testers can quickly ensure these areas of the production site are behaving as expected.

Crawl The Site At Scale With Multiple User-Agents

One area that is often overlooked when stress-testing the staging environment is using several different user agents when crawling the site.

By using different agents, for example, mimicking Googlebot Smartphone and Googlebot Desktop, you are more likely to pick up technical issues with the site that aren’t obvious on first crawl. For instance, crawling as both desktop Googlebot and mobile Googlebot could show issues with rendering that are only occurring on mobile devices.

Make sure to crawl the site with user agents that are important for your specific industry. If you are targeting Google News as a channel, make sure to crawl the site as the Google-News bot. If images or videos are important to your SEO, crawl as Google-Image and Google-Video bots.

To put your staging site through its paces, make sure to crawl it with a mobile user agent, a desktop user agent, and spoof two search engine bots, e.g., Google and Bing. This way you are getting good coverage of the experiences of different, important bots. If possible, try to crawl as an LLM bot also.

Check The Rendering

A good starting point when testing a staging environment before a large-scale deployment is rendering. Modern websites will often use a lot of JavaScript, which, not inherently bad, can pose issues for some search bots in processing. For more information on how search bots process JavaScript, see this guide.

Set your crawling tool to include JavaScript rendering, and see what elements it can pick up. For example, can you see the header tags, meta title, schema markup? Then crawl the site again without JavaScript rendering enabled. Make sure those same elements are still available to the bots.

If in doubt, carry out some spot-checks on pages on the staging site. Inspect the Document Object Model (DOM) to see if the critical code elements are visible on first load of the page.

It is important that what you are seeing on the page is what the search bots are able to parse and render.

Test SEO Elements In Bulk And Across Page Types

Carrying out tests in bulk is important when testing a site before a large launch. When carrying out your tests, make sure they are across different page types and, if applicable, across languages.

If your site uses templates, make sure to test each of the templates that are critical to your SEO success. For example, on an ecommerce site, this means checking the category and product pages as a high priority.

For multilingual sites, ensure your tests are being run across different languages, and set a VPN to target the countries those languages are important for. Spoof those countries when running your crawls to make sure users will be seeing the correct language and content for their region. Although Googlebot frequently crawls from U.S.-based IP addresses, it also uses geo-distributed configurations, particularly for locale-adaptive or multilingual sites.

On your staging site, you may find that not all of the languages are represented, or perhaps there is a different localization process than what exists on production. This brings us back to the first point of needing the staging site to be as comparable to the production site as possible.

If it isn’t, in particular for localization elements, these need to be at the top of your post-deployment checks.

Benchmark Current Production Performance

A good aspect to remember is that your staging site may well be on a less performant server. This means that when conducting speed tests on staging, the results might be worse than if the tests were run on production. This can limit your ability to run meaningful checks before deployment.

To work around this, make sure to benchmark performance on production so that you can run the tests again quickly after deployment. This will mean waiting until the changes have gone live, but may be the only way to get an accurate understanding of areas like page load speed in situations where the staging server just isn’t as good as the production one.

Test For Edge Cases

Developers will try to break their code when testing it; we should too. When testing your staging site before deployment, run it through some edge cases. In practice, this means thinking of scenarios that, although unlikely, are possible. For example,

  • I am visiting the website from the U.S., but my language is set to French. What language are the meta tags in?
  • I am viewing the website on a mobile device but have the viewport set to desktop. What content am I able to access that I couldn’t on mobile otherwise?
  • If I turn JavaScript off, can I still use the menu drop-downs?

Test For Previously Known Issues

Make sure previous issues haven’t been reintroduced into the code during the most recent work. Even if the mass deployment is for a small area, such as a new meta title template being rolled out, that’s not to say issues aren’t being reintroduced elsewhere.

Don’t test only for the item being changed, but check across critical SEO areas. In particular, if work has been done recently to improve pages on the site, check those will still be in place with this latest deployment.

Equally, if there are known bugs that have affected your SEO performance in the past, check for these even if the deployment isn’t related to them. It’s easy for bugs to sneak back into code, especially if they have been there before.

More Resources:


Featured Image: Paulo Bobita/Search Engine Journal

WordPress 7.0 Is A Winner: Here’s What You Need To Know via @sejournal, @martinibuster

WordPress released version 7.0, codenamed Armstrong, bringing changes that make it easier for users and developers to control the look and user experience of websites, and a refresh of the admin page that makes the entire CMS behave more like modern publishing software.

WordPress 7.0’s AI integration may grab a significant amount of attention at the risk of overshadowing the other features. There’s a lot to unpack with this release, including greater control over design, improved security, and an updated user experience. Here are the highlights.

WordPress 7.0 Refreshes The Admin Experience

WordPress 7.0 gives the admin dashboard a user interface refresh with the new Modern admin theme. The update improves many parts of the admin area, including admin headers, the Customizer, the color scheme picker, script loader, various user functions, and multisite user signup screens.

The Modern admin theme brings a cleaner visual system that gives the dashboard a more unified interface:

  • A refreshed color palette
  • Higher-contrast styling
  • Updated typography
  • Updated admin header styling
  • Updated Customizer styling
  • Refreshed multisite signup screens
  • Updated color scheme picker
  • Styling updates across user functions

View Transitions

WordPress 7.0 also adds View Transitions to the admin area, creating smoother transitions between supported admin screens as users navigate wp-admin. The feature is designed to make dashboard navigation feel smoother while still respecting system-level reduced-motion settings.

Command Palette Icon

This release adds a Command Palette icon to the upper admin bar. The icon displays ⌘K or Ctrl+K and opens the command palette when clicked, giving logged-in users faster access to tools from anywhere in the dashboard.

Font Library Management Screen

The Font Library also gets its own management screen. Fonts can now be uploaded, installed, and managed from a dedicated place in the dashboard, including for block, hybrid, and classic themes.

Visual Revisions

WordPress 7.0 also improves revision review inside the editor. Visual Revisions add insight into post or page edit history by letting users visually compare two revision versions directly in the Editor using a slider bar to switch between them. The document inspector shows a summary of changes, with color indicators and change sizes for each location, and jumps to that specific location on the page when clicked.

Site Owners Gain More Control Over Mobile Navigation

WordPress 7.0 makes mobile navigation more flexible by letting site owners customize hamburger menu overlays in the Site Editor. Instead of relying on a fixed overlay design, users can build mobile menu overlays with blocks and patterns.

That change gives site owners control over the structure and design of mobile navigation. The overlay can include custom layouts, content, and a dedicated close button that can be placed and styled within the design.

The feature also gives theme developers a new way to package mobile navigation experiences. Themes can include default overlay templates and overlay patterns so users can start with a designed mobile menu instead of building one from scratch.

Responsive Editing Moves Further Into Core

WordPress 7.0 adds more responsive design controls directly into the editor. Editors can now decide whether specific blocks appear or remain hidden on different device types.

That means a block can be shown on desktop and hidden on mobile without requiring a separate workaround or custom code. WordPress also shows visibility indicators in List View, making it easier to see which blocks have device-specific rules applied.

The release also expands breakpoint control, including support for different styling at different screen sizes. That moves responsive editing closer to the normal publishing workflow instead of treating it as a developer-only layer.

WordPress 7.0 Expands Native Design Tools

WordPress 7.0 adds several design-focused features across the block editor. The release includes new Heading, Icons, and Breadcrumbs blocks, along with lightbox support for Gallery blocks and dynamic URL support for Navigation Link blocks.

Layout And Typography Control

The update also expands layout and typography controls. WordPress 7.0 adds support for text indentation, text columns, width and height controls, dimension presets, and aspect ratios for wide and full images.

Block-Level Custom CSS

Block-level custom CSS is another significant addition. Instead of applying custom CSS only at a broader theme or site level, users can target individual blocks from inside the editing experience. That gives advanced users and developers more precise control without leaving the block-based workflow.

The new Breadcrumbs block brings site hierarchy into core. It can automatically show a page’s location within the site structure and can be used globally in areas such as a theme header. Developers also get filters to modify breadcrumb output, including taxonomy and term behavior.

Safer Defaults For User Registration

Security is improved with this release. A common sense change in version 7.0 is the removal of the Administrator and Editor roles from the default role selector in General Settings. That prevents sites from accidentally assigning powerful roles to newly registered users through a simple settings mistake.

Site Health will also alert site owners if one of those roles had previously been selected before the update. Developers can still modify the excluded roles through a filter, but the default WordPress behavior now removes the riskiest choices from the setting.

It’s Not Phase 4 But It’s A Winner

The original intent for WordPress 7.0 was to enter Phase Four of the WordPress roadmap with the introduction of real-time collaboration (RTC). But that feature needed more work and was dogged by questions of whether it was necessary.

AI integration into the CMS became the star of the show but the other new features deserve equal billing. Armstrong’s updates make the WordPress editing, publishing, and design environment more cohesive, giving the AI features a stronger foundation inside what may be the most consequential CMS release to date.

Featured Image by Shutterstock/visualroom

Microsoft Clarity Now Shows Grounding Queries Behind AI Citations via @sejournal, @TaylorDanRW

When Microsoft Clarity made AI citations available to all users, it opened up a new playground for SEOs to harvest AI visibility data. Finally, we can see the exact “grounding queries” an AI engine uses to pull our content.

It raises a massive question because this is a Microsoft tool: Are the insights useless if your audience doesn’t touch the Bing ecosystem?

Microsoft Clarity Grounding Queries

When you ask Copilot a question, it translates your words into simple search terms called grounding queries to find facts on the web before it answers. You can use this data to improve your own website and content.

  • Finding gaps where your content does not match what the AI searches for.
  • Simplifying pages that the AI reads but does not link to.
  • Using these simple layouts to help your Google search results.

Copilot Vs. Gemini

Both Copilot and Gemini use retrieval-augmented approaches. Instead of generating answers using only pre-trained parameters, they dynamically query external search indexes to retrieve real-time data, which they then use as context to ground their final responses.

Feature Microsoft Copilot Google Gemini
Structure Uses a query translator, Bing index search, and OpenAI models to write the final text. Uses a query translator, Google Search, and Google’s Gemini models to write the final text.
Pulling Sources Uses the Bing index and Microsoft Graph to scan web pages, emails, and Microsoft 365 files. (With permissions enabled) Uses Google Search and Google Workspace to scan web pages, Google Drive files, and Gmail. (With permissions enabled)
Synthesising Answers Focuses on direct answers. It uses structured lists, tables, and bullet points to show facts quickly. Focuses on creative, conversational answers. It is built to handle text, images, and code at the same time.

Does Ranking In Bing Matter?

Yes (Correlation).

One of my websites was doing extremely well in Copilot, with over 36,000 citations across all queries. Now, Clarity doesn’t give you the prompts/queries themselves, but it does give you the Grounding queries (grounding queries and key phrases used to retrieve your site’s content).

Image from author, May 2026

My website has a history, running for years with a previous domain merged in 2019, and boasts over 1,000 articles. Given that Google barely sends traffic, and third-party SEO tools often label it as spam due to non-English backlinks (it covers search engines like Baidu, CocCoc, SwissCows, attracting an international audience), I never expected 36,000 citations.

So, why the Copilot love? I took the 147 grounding queries and tracked their rank in Google and Bing.

Image from author, May 2026

Of the 147 queries, Bing ranked all but 6, with the majority in traffic-driving positions (top 20). Google didn’t rank a single one.

So, If This Is Heavily Dependent On Bing Indexing, Is Clarity’s Data Useful Outside Of The Bing/Microsoft Ecosystem?

Because this is a Microsoft tool, the backend data feeding this dashboard is primarily capturing how your site is cited across Microsoft’s AI surfaces (like Copilot and Bing generative search).

It is not giving you a direct window into how OpenAI’s ChatGPT (using its own search), Google Gemini, or Perplexity are citing your links, because those platforms do not share their internal grounding logs with Microsoft.

And historically, we as an industry have been neglectful of Bing.

Even though the data collection source is skewed toward Microsoft’s AI engine, the insights themselves are highly transferable to your broader, platform-agnostic AI optimization strategies.

Can We Assume Other LLMs Retrieve Data In The Same Way?

AI engines, whether Google Gemini or Microsoft Copilot, use similar RAG frameworks to fetch data.

If the Bing ecosystem flags that a specific page on your site has a high “Share of Authority” for a complex query, it means that page is structured perfectly for AI consumption (clear tables, bullet points, direct answers). Data suggests that you can replicate that formatting across your site to appeal to Google Gemini as well.

However, this can be argued against as other research suggests that the similarity between LLMs is dependent on positional biases, and some may use the SDSR method rather than RAG.

Researchers in SEO have also found that ChatGPT has started to use Google Search as a fallback, when it was initially Bing.

In Summary

If your audience doesn’t touch the Microsoft ecosystem, this dashboard won’t give you a perfect 1-to-1 reflection of your total AI traffic, but it doesn’t make the data useless.

What grounding queries reveal is how AI systems distill user intent into retrievable search terms. That process is broadly consistent across platforms, even when the underlying indexes differ. A page earning citations in Copilot is doing something right structurally with clear answers, well-scoped topics, content aligned with how AI engines translate questions into queries. The Bing dependency tells you where the data comes from. The structural patterns tell you something more transferable.

The gap data is equally instructive. Pages your site ranks for in Bing that never appear as grounding queries signal a mismatch. Either the content isn’t structured for AI retrieval, or the topic isn’t one AI engines are actively grounding answers around.

Treat Clarity’s Citations dashboard as a useful proxy or “lab environment” and window into how LLMs read, slice/chunk, and credit your website’s content. Even if Copilot isn’t your primary AI traffic source, the patterns it surfaces are worth paying attention to.

More Resources:


Featured Image: Prostock-studio/Shutterstock

WordPress 7.0 is out: the 7 highlights of this release

On May 20th, 2026, the next major release of WordPress came out: WordPress 7.0. While previous releases focused on improving the block editor, this release takes it to a new level. It pushes the platform into the next phase of its roadmap with smarter workflows and a more app-like experience. So, let’s dive into what’s new and what features are interesting for you.

Table of contents

A modern admin experience

WordPress 7.0 introduces a refreshed admin interface. One thing that’s been changed is the new way to transition between pages in your backend. When navigating to another page, this now looks a lot smoother than before, thanks to the CSS View Transitions API. The new update also comes with a new addition to the menu bar at the top, called the Command Palette shortcut. When you click on this icon (or use the shortcut ⌘K or Ctrl+K), you get easy access to the command palette that allows you to navigate your backend or perform other actions from that bar.

The Command Palette in the menu at the top.

Although it’s a seemingly small thing, another cool thing to mention is the new color palette. As you can see in the screenshot above, the default color scheme has changed. The palette previously known as ‘Modern’ is now the new default, better aligning the admin with the visual direction of the block and site editor. If you preferred the old look, don’t worry, it’s still available under your profile preferences, now listed as ‘Fresh’.

Overall, these improvements and others give a fresh look and feel to the backend of your website. With the intent of making WordPress feel less like a traditional CMS and more like a modern web app.

Revisions are now more visual

Whenever you need to check or restore an earlier version of a page, the revisions in WordPress help you do so. These give you an idea of what has been changed on your page and when. Now, WordPress 7.0 makes this even easier with visual revisions instead of the raw text shown until now.

Visual revisions in WordPress 7.0
An example of the visual revisions in WordPress 7.0

The revisions feature can be found in the same spot as before, and now, when you click it, it takes you to a preview of your page, where you can use the slider at the top to view earlier versions. The slider also shows you the date and time of the change. When looking at an earlier version of the page, additions are shown in green, changed sections in yellow, and deleted sections in red. Allowing you to locate the changes made right away.

As before, this allows you to quickly restore previous versions of a page, find the source of layout issues and review updates. This visualization of the revisions makes it easier to do so, as you won’t have to dive into the text to figure out what changed. You’ll notice it right away when sliding between revisions.

New blocks in the block editor

As expected, the block editor has also gotten some new additions with the release of WordPress 7.0. For starters, the new Breadcrumbs block lets you add breadcrumbs to your pages, improving navigation on your site. When added, it automatically adds the correct breadcrumb path to the top of your page, but it also gives you options to customize it. The other new block in this release is the Icon block. This allows you to add icons to your pages from a directory of icons added to the backend.

Directory of Icons for Icon block WordPress 7.0
Current selection of icons you can use in the Icon block.

There are also some improvements to existing blocks, such as the Grid Block and Cover block. The Grid block used to have an Auto/Manual toggle, but this has now been replaced by several options to help you set the responsiveness of the block and columns shown. The Cover Block now includes the option to use embedded videos as the background, so you can display videos from platforms like YouTube there. These new blocks and improvements continue to further reduce the need for plugins and custom work to achieve the desired design.

Better responsive design controls

Designing for mobile just got a little bit easier. This latest version of WordPress introduces viewport-based controls, allowing you to show or hide blocks depending on the user’s screen size. Simply go to the block, click ‘Show’ in the toolbar and select which devices should show the block (desktop, tablet, or mobile). This will automatically hide it on the devices that you don’t select. This allows you to fine-tune your design for different devices and build responsive designs without using custom CSS. A big win for anyone building sites without relying heavily on code.

Smarter pattern editing

Patterns and templates now come with different editing modes to make changes without accidentally messing up the design. When selecting a pattern, the List View will show you all the text and image elements in that pattern. This allows you to focus on the content-focused elements and change those where needed. However, when you click ‘Edit pattern’, it will also show you the remaining elements (design elements such as spacers), so you can still adjust those. This helps users focus on content optimization, while still giving the option to make changes to the design or layout if needed.

Edit pattern from the list view in WordPress 7.0
A list view showing the content and image elements in a pattern, with a button to edit the pattern further.

This new approach makes it a bit easier to customize patterns to fit specific use cases across your website.

WordPress 7.0 doesn’t come with any AI-powered tools, but it is laying some groundwork. It comes with a Connectors section below Settings in your WordPress backend. Here you can connect to external integrations, including AI providers or agents. This allows you to connect to Claude, Gemini, OpenAI, and more. You can search the directory if the integration you’re looking for isn’t listed right away.

Connectors settings in WordPress 7.0
The Connectors section in your WordPress settings

This gives you one central place to maintain any integrations that your website or plugins need to connect to by API keys or other credentials. In addition, this gives developers a future-proof ecosystem and standardized framework to work with.

A new list filter for plugins

WordPress 7.0 adds a filter that allows plugins to register custom tabs on the Plugins screen. This enables grouping plugins under a custom tab with a proper label. For example, thanks to this feature we were able to add a dedicated “Yoast” tab on the Plugins screen. This groups all Yoast plugins on that website in one view, making it easier for site admins to check versions, manage activation, and keep the overview of their Yoast suite.

Final thoughts

As always, these are just a few highlights. New blocks, smarter workflows, a modern admin and AI foundations. There’s a lot more we haven’t discussed here. For example, performance was not ignored in this release. Particularly, client-side media processing (faster uploads, less server strain), continued improvements to block rendering, and responsiveness. These changes help WordPress scale better, especially for media-heavy sites. It’s also worth noting that WordPress 7.0 raises the minimum PHP version to 7.4.

Still to come: real-time collaboration

Originally, the real-time collaboration feature was going to be shipped in this release. But a short while back it was decided to postpone the release of this feature to ensure the stability of this release. This feature will probably be part of a future release.

But for now, we can get going with the new features in WordPress highlighted above! So, go update to the latest version or dive into more details in the release post on WordPress.org.

The Download: fully artificial chicken eggs and why Musk lost

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

Colossal Biosciences is growing chickens in a 3D-printed artificial eggshell

The baby chicks were shifting and starting to pip—or trying to hatch. But not from an egg. Instead, these chickens were growing inside transparent 3D-printed plastic cups at the Dallas headquarters of Colossal Biosciences.

The biotech company yesterday claimed it has developed a “fully artificial egg” as part of its effort to resurrect extinct avian species, including birds like the dodo and the giant moa.

Some scientists think Colossal is overstating the breakthrough. But the technology may represent an early step toward artificial wombs.

Read the full story on the science and controversy behind the artificial eggshell.

—Antonio Regalado

Inside the Musk v. Altman Trial

Elon Musk has lost his landmark lawsuit against OpenAI, which centered on allegations that its cofounders Sam Altman and Greg Brockman misled him about the company’s nonprofit mission. But what really happened in the courtroom, and what does it mean for the AI race? 

AI reporter and attorney Michelle Kim, who covered the trial for MIT Technology Review, joined our editor in chief Mat Honan to unpack it all in an exclusive Roundtables discussion yesterday.

Subscribers can watch the full recording now.

MIT Technology Review Narrated: this scientist rewarmed and studied pieces of his friend’s cryopreserved brain

L. Stephen Coles’s brain sits in a vat at a storage facility in Arizona. It has been held there at a temperature of around −146 degrees °C for over a decade, largely undisturbed. Before he died in 2014, Coles had the brain frozen with an ambitious goal in mind: reanimation. 

His friend, cryobiologist Greg Fahy, believes it could be revived one day. But other experts are less optimistic.  

Still, Fahy’s research could lead to new ways to study the brain. And using cryopreservation for organ transplantation is becoming a viable reality

—Jessica Hamzelou

This is our latest story to be turned into an MIT Technology Review Narrated podcast, which we publish each week on Spotify and Apple Podcasts. Just navigate to MIT Technology Review Narrated on either platform, and follow us to get all our new content as it’s released.

Can AI learn to understand the world?

The limitations of LLMs are pushing AI researchers towards new systems that understand the physical environment: world models. The likes of Google DeepMind, Fei-Fei Li’s World Labs, and Meta’s former Chief AI Scientist, AI Yann LeCun, have brought this technology to the forefront of AI. 

To explore where this technology is heading next, MIT Technology Review is hosting an exclusive Roundtables discussion on Thursday, May 21, with editor in chief Mat Honan, senior AI editor Will Douglas Heaven, and AI reporter Grace Huckins. Register here to join the session at 19:30 GMT / 2:30 PM ET / 11:30 AM PT.

World models are also one of MIT Technology Review’s 10 Things That Matter in AI Right Now, our list of what’s really worth your attention in the busy, buzzy world of AI.

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 Google is changing its search box for the first time in 25 years
Its AI-powered overhaul centers on an “intelligent search box”. (Wired $)
+ “Information agents” will gather information on a user’s behalf. (TechCrunch)
+ Google, Gemini, and Gmail may one day be a single search box. (The Verge)
+ AI means the end of search as we know it. (MIT Technology Review)

2 Samsung workers plan to strike tomorrow over AI profit sharing
They say that their employer isn’t sharing the rewards of the AI boom. (WSJ $)
+ And want ​15% of the company’s annual operating profit. (CNBC)
+ South Korea may invoke emergency powers to stop the strike. (Reuters $)
 
3 The White House is set to release a new executive order on AI safety
It’s slated to launch this week. (Axios)
+ The order seeks early government access to advanced models. (NYT $)
 
4 The FBI plans to buy nationwide access to license plate readers
It wants “data in near real time” from cameras across the US. (Ars Technica)
+ The tech could let it track drivers nationwide. (Newsweek)
 
5 Google will launch a new line of smart glasses this fall
They’re the company’s first attempt since the Google Glass flop. (BBC)
+ Google Gemini will power the interactions with the user. (Guardian)
+ Meanwhile, Anduril and Meta are making smart glasses for warfare. (MIT Technology Review)
 
6 A new bill in Congress proposes a new annual fee for EVs
It could cost drivers an extra $130 a year. (NYT $)
+ The fee will cover highway maintenance costs. (WSJ $)
 
7 OpenAI co-founder Andrej Karpathy has joined rival lab Anthropic
Karpathy was also previously Tesla’s director of AI. (Fortune)
+ He coined the term “vibe coding.” (MIT Technology Review)

8 The fears over Anthropic’s Mythos AI model look overstated
Cybersecurity experts say the hacking threat is exaggerated. (Reuters $)
 
9 Silicon Valley keeps misreading China’s role in tech
Viewing Chinese firms as enemies could do more to hurt than help the US. (Rest of World)
 
10 A book about AI’s effects on truth contains false quotes created by AI
It’s among a spate of controversies involving AI-generated quotes. (NYT $)
+ Yesterday, a lawyer apologised for including them in a court filing. (Reuters $)
+ A senior journalist was recently suspended for using them. (Guardian)

Quote of the day

“It may be that the judges have now awarded a prize to an instance of AI plagiarism—we don’t yet know, and perhaps we never will know.”

—Sigrid Rausing, publisher of literary magazine Granta, casts doubts on the authenticity of the Commonwealth Short Story Prize winners, Wired reports.

One More Thing

SELMAN DESIGN


Who gets to decide who receives experimental medical treatments?

Max was only a toddler when his parents noticed there was “something different” about the way he moved. He was slower than other kids his age, and he struggled to jump. He couldn’t run. A genetic test confirmed their fears: Max had Duchenne muscular dystrophy. 

Desperate to slow its progression, Max’s parents enrolled him in an experimental gene therapy trial. The FDA had approved the medicine on weak evidence—a move that has become increasingly common. 

We urgently need to question how these decisions are made. Who should have access to experimental therapies? And who should get to decide? 

Read the full story on the intense debate over experimental treatments.

—Jessica Hamzelou

We can still have nice things

A place for comfort, fun, and distraction to brighten up your day. (Got any ideas? Drop me a line.)

+ Trace the history of the world’s most famous plumber in this biography of Mario.
+ Watch the Earth’s spin in action as a full Milk Moon slowly disappears behind a volcano.
+ This handy tool for movie buffs lets you filter upcoming releases by territory and save them to a local watchlist.
+ A missing cat was reunited with its owner after five years and 270 km apart—all thanks to an old Facebook post.

Green steel startup Boston Metal is doubling down on critical metals

<div data-chronoton-summary="

  • Boston Metal has raised $75 million after a rough stretch that included an industrial incident and laying off 71 employees earlier this year.
  • The company is shifting focus to critical metals like niobium, tantalum, and chromium, which command higher prices and could help prove its technology before returning to steel.
  • Its commercial facility in Brazil, delayed by an electrolyte leak in January, is now being repaired and is expected to start up in September 2026.
  • The round includes support from Tata Steel, one of the world’s largest steelmakers, bringing Boston Metal’s total funding to over $500 million.

” data-chronoton-post-id=”1137523″ data-chronoton-expand-collapse=”1″ data-chronoton-analytics-enabled=”1″>

The startup Boston Metal has raised a $75 million funding round to produce critical metals, MIT Technology Review can exclusively report.  

The company has been known largely for its efforts to clean up steel production, an industry that’s responsible for about 8% of global greenhouse emissions today. With the additional money, the new focus could help it survive at a time when support for industrial decarbonization has been waning in the US.

In addition to steel, Boston Metal has also worked to use its technology with other metals, and a subsidiary (Boston Metal do Brasil) is setting up a commercial facility in Brazil to produce niobium, tantalum, and tin. The funding will help support that facility’s operation as well as future efforts to produce critical metals like vanadium, nickel, and chromium, says CEO Tadeu Carneiro. The funding comes after the company faced cash-flow problems following an industrial accident at the Brazil facility earlier this year.

Boston Metal’s core technology is called molten oxide electrolysis (MOE). It involves running electric current through a reactor filled with ore dissolved in a molten electrolyte. The electricity heats everything up to about 1,600 °C (3,000 °F) and drives chemical reactions that separate the desired metal (or metals) from the ore. The metal gathers at the bottom of the reactor, where it can be siphoned off.

In early 2025, Boston Metal completed the largest run of its pilot industrial cell in Woburn, Massachusetts, producing about a ton of steel.

But the focus is currently on making other metals, which are more valuable and can command a higher price. The company’s Brazilian subsidiary is working to test and start up an industrial-scale plant that takes in a low-grade material and makes a mixture of critical metals. Niobium, for example, is used in some steel alloys, as well as in alloys used to make jet engines and the superconducting magnets of MRI scanners. Tantalum is used in aerospace applications like rocket nozzles and turbine blades, as well as medical devices and electronics.

Construction on the Brazil plant kicked off in 2024 and took about 18 months, but the company ran into some challenges that delayed official startup.

In January there was an issue with the plant’s refractory system, the equipment that insulates the reactor and prevents corrosion. That caused electrolyte to leak. Operators shut down the system and removed the metal, and there weren’t any injuries or environmental issues, Carneiro says.

But the leak did interfere with the timeline for the plant’s opening, which meant the company missed a milestone and lost out on funding that had been committed. It restructured and laid off 71 employees in April.

This new funding will help support the plant moving forward. “Because of this delay, we had a big stress in our cash flow, so the investors came very strong to support us,” Carneiro says. Boston Metal is repairing the facility in Brazil now, and it should be ready to start up in September 2026, he adds.  

The funding will also help support other critical metals projects, Carneiro says. The company plans to eventually deploy a US plant to produce chromium, a metal the country imports nearly all its supply of today. 

Boston Metal has now raised over $500 million in total. The latest round of funding includes support from existing investors and from the massive Indian steel company Tata Steel Unlimited.

Making a higher-value critical metal now could help Boston Metal prove its technology and pave the way for future steel projects, says Seaver Wang, director of climate and energy at the Breakthrough Institute. “Nobody wants to pay a green premium for steel—hence niobium,” he adds.

New Ecommerce Tools: May 20, 2026

This installment of our weekly rundown of new services for merchants includes rollouts for quick commerce, SMS marketing, search engine optimization, agentic storefronts, multichannel management, flexible payments, AI selling agents, and dynamic product ads.

Got an ecommerce product release? Email updates@practicalecommerce.com.

New Tools for Merchants

EZ Texting expands into Shopify App Store to automate SMS marketing. EZ Texting, an SMS marketing platform, has announced its availability in the Shopify App Store. Merchants can connect their stores to EZ Texting and leverage its platform, including contact management, text broadcasts, AI, and automated workflows, to drive revenue and foster customer loyalty.

Home page of EZ Texting

EZ Texting

Studio 1119 and Moz expand partnership on AI-powered SEO. Studio 1119, an AI software publisher, and Moz, an SEO platform, have expanded their partnership, deepening the integration between Moz’s search intelligence platform and Studio 1119’s ecommerce optimization tool, CataSEO. Studio 1119 customers will receive enhanced monthly performance reporting, powered by Moz, covering key SEO metrics, competitive positioning, search performance trends, domain authority indicators, and opportunities to improve product discovery.

Amazon rolls out 30-minute delivery service, Now. Amazon has launched Now, a service delivering items in 30 minutes or less. Amazon Now is available in Atlanta, Dallas-Fort Worth, Philadelphia, and Seattle, with service also available and expansion underway in dozens more U.S. cities, including Austin, Houston, Minneapolis, Orlando, Phoenix, Denver, and Oklahoma City. Amazon Now uses a network of smaller locations for efficient order fulfillment, strategically placed close to where customers live and work.

Text launches AI selling agents. Text, the company behind LiveChat, ChatBot, and HelpDesk, has released Shopify-native AI selling agents to move customer service teams beyond answering questions to actively driving revenue. The features enable companies to sell in a live chat environment, combining automation and human involvement. Text’s AI selling agent is trainable on a company’s product catalog, brand voice, and business rules.

Home page of Text

Text

SureDone launches Mobile, an app for Amazon, eBay, and Shopify listings. SureDone, a multichannel ecommerce listing, inventory, and order management platform, has launched Mobile, an iOS and Android app that brings product management and multichannel listing workflows for Amazon, eBay, and Shopify. The app extends SureDone’s multichannel commerce platform, giving sellers a mobile way to manage listing and product workflows.

Klarna’s flexible payments extend to Google Search and Gemini app. Klarna, a flexible payments provider, will bring its options to Google’s Gemini app and Search, including AI Mode, via Google Pay in the U.S. Google Pay users will see a Klarna button at checkout for access to flexible payment options, including four interest-free installments and longer terms for larger purchases. Universal Commerce Protocol powers Klarna’s integration.

Swap debuts AI-powered Storefront. Swap, an ecommerce operating system for direct-to-consumer brands, has unveiled Storefront, an AI-powered platform that guides shoppers from discovery to checkout through conversation. Swap is debuting Storefront through a Brand in Residency at Air Mail’s retail newsstands in London and New York. The residency turns Air Mail’s retail spaces into a Swap Storefront, featuring branded installations, editorial takeaways, curated merchandise, café moments, and a roster of branded events.

Web page of Swap Storefront

Swap Storefront

Stackable Labs launches AI experience layer for customer service messaging. Stackable Labs has launched a developer platform for building interactive experiences on top of Zendesk Messenger, extending customer service messaging beyond flat text exchanges. Stackable helps brands surface real-time data, bi-directional workflows, and actions alongside the Zendesk Messenger interface, transforming messaging from a basic support channel into an immersive customer service experience platform.

Cloudways centralizes WordPress management of multiple sites. Cloudways, part of DigitalOcean, has launched Site Manager, a WordPress management solution to help teams operate and scale large website portfolios more efficiently. Cloudways Site Manager centralizes key workflows into a unified, native platform. By consolidating site operations into a single interface, Cloudways says it helps agencies streamline day-to-day management, reduce operational overhead, and improve delivery speed across client portfolios.

Amazon introduces Alexa for Shopping, a personalized AI assistant. Amazon has introduced Alexa for Shopping, a personalized AI assistant available on the Amazon Shopping app and website, as well as on Echo Show devices. Combining Rufus’s product expertise and Amazon shopping history, Alexa for Shopping delivers a personal, helpful shopping experience, where consumers can browse and shop the full Amazon store using voice, touch, or both.

Stellagent launches Agentic Commerce Studio. Stellagent, an AI commerce infrastructure company, has launched Agentic Commerce Studio, a browser-based validation environment that helps merchants, payment service providers, and commerce platforms prepare for AI agent-led shopping experiences. The platform lets users experience an AI shopping session in a browser, from natural-language search to product recommendations, cart creation, shipping calculation, and checkout preparation. Teams can connect test environments and validate product feeds, inventory endpoints, shipping quote flows, checkout sessions, and webhooks.

Web page of Stellagent Agentic Commerce Studio

Stellagent Agentic Commerce Studio

Meta launches Business AI on WhatsApp for small businesses in India. Meta has launched Business AI in India to provide small businesses with AI-powered customer support directly into the WhatsApp Business app. According to Meta, the feature enables eligible businesses to respond to customer queries 24/7, capture leads, and book appointments. Available in all native Indian languages, the feature requires no coding or third-party tools.

Instacart expands Ads Manager to retailers. Grocery technology company Instacart has announced that retailers can now activate ad campaigns directly within Instacart Ads Manager, extending its scaled, self-serve advertising platform to its retail partners. This expansion introduces tools for retailers, starting with self-serve promotions and off-platform capabilities. Retailers can create and manage basket-level offers, target high-intent consumer segments, and reach consumers who shop within a category but have not yet purchased.

Shoppable launches the universal checkout MCP server. Shoppable, a unified commerce infrastructure platform, has launched its Model Context Protocol server, a universal checkout integration for AI assistants. According to Shoppable, the server enables brands, retailers, and publishers to connect their product catalogs directly into AI conversations, allowing consumers to discover items, build multi-brand carts, and complete purchases with one click. The server can surface a single brand, a curated set of merchants, or the full Shoppable network.

Clinch announces enhanced creative for Snapchat Dynamic Product Ads. Clinch, an agentic AI platform for omnichannel content orchestration, has announced an AI-enabled automated workflow supporting Snapchat Dynamic Product Ads, product feed management, creative customization, and catalog enrichment. Advertisers can upload their product feed, schedule their desired refresh cadence, and then apply custom templates, adjust layouts, add pricing and promotional overlays, and publish an enriched catalog to Snapchat without rebuilding assets or switching tools.

Home page of Clinch

Clinch