Google’s VP of Ads and Commerce Outlines 2025 Priorities via @sejournal, @brookeosmundson

Google is making big moves in 2025, and unsurprisingly, AI is at the heart of it all.

In a recent update, Vidhya Srinivasan, Google’s VP and GM of Ads and Commerce, outlined the company’s top priorities for the coming year.

From AI-powered ad experiences to deeper integrations with YouTube and Google Shopping, these changes signal a clear direction: more automation, more personalization, and a stronger push for immersive ad formats.

Here’s a breakdown of what’s coming and how brands can prepare.

Google’s 2025 Ad Priorities

In Srinivasan’s letter to the industry, she summed up Google’s main priorities into these categories:

  • AI and personalization
  • YouTube’s engaged audiences
  • New ways to search

AI-Driven Personalization and Shopping Experiences

AI isn’t just a buzzword for Google—it’s the backbone of its advertising strategy. Srinivasan emphasized that AI will play a larger role in shaping ad creatives, optimizing bidding strategies, and curating shopping experiences tailored to individual users.

With over a billion shopping activities happening daily on Google, the company is investing heavily in AI-powered product discovery.

Expect to see enhanced AI-generated visuals, automated ad variations, and an improved ability to match users with products based on intent rather than just search keywords.

The revamped Google Shopping experience will feature AI-powered recommendations, immersive 3D product spins, and new ad placements that seamlessly blend into organic search experiences.

YouTube and Search: A Shift to More Visual, Interactive Ads

YouTube is becoming even more central to Google’s ad strategy, especially as younger audiences rely on creators for product recommendations.

Srinivasan noted that Google is working to make ads more interactive and non-disruptive, allowing users to explore products without leaving their video experience.

On the search side, Google is expanding AI-powered search capabilities with tools like AI Overviews and Circle to Search. These innovations will change how users find and engage with ads.

Advertisers will need to rethink their strategies beyond just bidding on keywords—visual and interactive ad formats will become key to capturing attention.

How Advertisers Should Prepare

Staying ahead in PPC in 2025 means adapting to AI-driven changes now.

Google’s changing ad landscape will reward those who embrace automation, optimize creative strategies, and rethink audience targeted.

If you’re not sure where to start, these three components would be a great foundation to shift your PPC strategy.

#1: Shift Toward AI-Optimized Creative

With AI taking a bigger role in ad creation, advertisers need to start testing AI-generated assets now.

Google’s AI tools will allow for automatic variations of images, headlines, and ad copy, making creative testing more efficient.

Brands should focus on providing high-quality inputs—strong branding, clear messaging, and compelling visuals—to ensure AI-generated outputs align with their goals.

#2: Rethink Shopping and Video Strategies

E-commerce brands should lean into AI-powered shopping experiences, ensuring their product feeds are optimized with detailed descriptions, high-resolution images, and accurate inventory data.

With YouTube becoming an even bigger shopping destination, brands should explore shoppable video ads and creator partnerships to drive engagement.

#3: Prepare for a Post-Keyword Ad Landscape

As search evolves, traditional keyword-based targeting will matter less. Instead, audience intent and AI-driven placements will take center stage.

Advertisers should start leveraging first-party data, testing Performance Max campaigns, and using Google’s audience insights to reach the right customers in a more predictive, automated way.

Final Thoughts

Google’s 2025 ad strategy is all about AI, personalization, and more immersive ad experiences.

Advertisers who rely solely on manual optimizations or traditional search strategies may find themselves falling behind.

Now is the time to experiment with AI-powered creative, embrace new ad formats, and rethink how to engage audiences in a world where discovery is just as important as search.

10 Google Shopping Product Feed Optimization Tips & Tricks via @sejournal, @brookeosmundson

Google Shopping isn’t just about bidding and budget management – it’s about feeding Google the best possible data.

Unlike traditional search ads, where keywords dictate targeting, Shopping campaigns rely on your product feed. The quality, accuracy, and completeness of your product data determine how often and where your ads appear.

A well-optimized feed improves impressions, click-through rates (CTR), and return on ad spend (ROAS).

On the other hand, a neglected feed leads to wasted ad spend, disapproved listings, and poor performance.

Let’s dive into 10 proven ways to optimize your Google Shopping product feed for maximum performance.

1. Perfect Your Product Titles To Improve Rankings And CTR

Your product title is arguably the most critical field in your feed. It directly influences where and how your ad appears in search results.

A well-structured title increases visibility, while a vague or poorly formatted one can bury your product in a sea of competitors.

Best Practices For Writing Effective Product Titles

  • Front-load the most important details. Google prioritizes the first 70 characters, so key attributes should come first.
  • Follow a structured format based on your industry. A few examples may include:
    • Apparel: Brand + Product Name + Product Type + Color + Size.
    • Electronics: Brand + Product Type + Size + Color + Carrier.
    • Home & Garden: Brand + Product Type + Feature + {Other Attractive Feature}.
  • Use descriptive but concise language. Don’t add fluff like “Best Price” or “High-Quality.”
  • Avoid excessive keyword stuffing. Google may view it as spammy and hurt performance.

Why does this matter? A well-optimized title ensures your product appears in the right searches, increasing relevance and CTR.

2. Write Product Descriptions That Inform And Convert

While product descriptions don’t have as much direct impact on rankings as titles, they still play a crucial role in providing context to Google – and persuading shoppers to convert.

Think of your description as a sales pitch. It should highlight key features, answer common questions, and differentiate your product from competitors.

What To Include In Your Product Description

  • Essential product details: Size, color, material, features, and compatibility.
  • Unique selling points (USPs): Why should someone buy from you instead of a competitor?
  • Use cases: Help shoppers visualize how the product fits into their lives.
  • Avoid manufacturer descriptions: Rewrite in your own words to add value.

Here’s an example of what not to do:

  • “This is a high-quality vacuum with advanced suction power.”

Using the tips above, a proper description for a vacuum could read like this:

  • “The Dyson V15 Detect uses laser dust detection and HEPA filtration, capturing 99.99% of particles for a deep clean. With a 60-minute runtime, it’s ideal for large homes.”

So, why do descriptions matter? It’s the little details that make the biggest differences.

A compelling description not only helps Google categorize your product better, but also increases conversions.

3. Use High-Quality, Compliant Product Images

Images are often the first thing shoppers notice, and low-quality visuals can hurt engagement.

Google also has strict guidelines, and violating them can lead to product disapproval.

Image Optimization Tips

  • Use high-resolution images (at least 800 x 800 pixels) for clarity and professionalism.
  • Ensure images accurately depict the product – no misleading visuals.
  • Avoid promotional overlays, text, or watermarks: Google may reject these.
  • Use multiple images if possible: Include lifestyle shots to showcase real-world use.

For example, if you sell furniture, provide close-up images of textures and finishes. For fashion items, include front, back, and close-up shots to give shoppers a better view.

Better images can help improve CTR, reduce bounce rates on product detail pages, and ultimately drive more conversions.

4. Assign The Most Specific Google Product Category

Google assigns predefined categories to products, and selecting the most accurate one improves your ad’s relevance.

Many advertisers default to broad categories, potentially missing out on better placements.

Here are a few tips on how to choose the right category:

  • Avoid generic selections. Instead of “Clothing & Accessories,” choose “Clothing > Dresses > Maxi Dresses.
  • Review the full Google Product Taxonomy regularly. You can find it updated regularly here.
  • Regularly update your category selections. Because Google’s taxonomy evolves, refining your choices can improve campaign performance over time.

The Google Product Category is an underestimated part of your Google Shopping product feed. The correct category ensures your product appears in relevant searches and prevents misplacements.

5. Utilize The Product Type Attribute For Better Segmentation

Unlike Google’s predefined Product Category, the Product Type attribute is completely customizable.

It’s an opportunity to refine targeting further and structure your campaigns more effectively.

How To Use Product Type Effectively

  • Use detailed, hierarchical labels whenever possible. For example: “Electronics > Laptops > Gaming Laptops.”
  • Segment by product performance. For example, separating high vs. low-margin items.
  • Use it for bidding strategies! You can adjust bids by product type for more control. Just remember that bidding strategies are set at the campaign level, so this would make more sense if your feed has very differently priced or wider margins for certain product categories.

Remember, a well-structured product type attribute can help improve reporting, targeting, and even bid management when done right.

6. Maintain Real-Time Pricing & Availability Accuracy

A common reason for disapproval is mismatched pricing between your website and Google Shopping feed.

If shoppers see one price on an ad and another at checkout, you risk losing trust – and conversions along the way.

Below are a few ways you can ensure pricing and availability are (almost) always correct:

  • Enable automated feed updates via Google’s Content API or scheduled fetches.
  • Check Google Merchant Center’s Diagnostics regularly for mismatches.
  • If you run flash sales or limited-time discounts, ensure your feed updates accordingly.

7. Leverage GTINs And MPNs For Stronger Product Matching

If you’re selling branded products, make sure to include Global Trade Item Numbers (GTINs) and Manufacturer Part Numbers (MPNs). Including these helps Google match your product more accurately.

Some key benefits of providing these attributes to your Google Shopping feed include:

  • Improved ad placement in Google Shopping and free product listings.
  • Greater visibility in comparison shopping results.
  • Increased likelihood of appearing in Google’s Buy on Google listings.

Again, you may think these product feed attributes may not be necessary, but better product matching means more impressions and, ultimately, more conversions.

8. Use Custom Labels To Refine Bidding Strategies

Custom labels help segment products based on a number of items, like performance, price, or promotions.

Here are a few examples of how you can use custom labels:

  • Profitability Segmentation: Separating high-margin vs. low-margin items makes segmenting your campaign and ad group structure easier.
  • Seasonal Promotions: “Winter Collection” vs. “Summer Deals.”
  • Stock Levels: Best-sellers vs. clearance items.

Why do custom labels matter in Google Shopping? Better segmentation can lead to more cost-efficient results without lacking conversion volume.

9. Optimize Your Feed For Query-Level Performance

Once you’ve nailed the fundamentals, the next step is optimizing your feed based on actual search queries and performance data.

Instead of treating your feed as a static dataset, you can dynamically adjust product attributes to improve alignment with high-converting queries.

How To Use Query-Level Optimization:

First, start by analyzing your high-performing search terms. Navigate to the search terms report to identify which queries drive the most conversions.

Now, compare those queries with your current product titles and descriptions. Do they match?

If a top-converting term isn’t in your title, update your feed to include it for better alignment.

If you want to take this optimization to the next level, try creating feed rules for automation.

To do this, navigate to “Feed Rules” in Google Merchant Center to set up a logic to append high-performing keywords to titles dynamically.

For example, if a query like “wireless noise-canceling headphones” converts well but your product title only says “Sony WH-1000XM5 Headphones,” a rule can automatically update the title to something like “Sony WH-1000XM5 Wireless Noise-Canceling Headphones.”

This technique ensures your product titles stay relevant without manual updates.

10. Use First-Party Data To Enhance Your Product Feed For Better Personalization

Many advertisers focus solely on optimizing their product feed for Google’s algorithm, but what if you optimized your feed based on your own customer data?

For advertisers managing large Shopping campaigns, leveraging first-party data (like customer purchase behavior, loyalty data, and audience segmentation) can significantly improve feed relevance and drive higher conversion rates.

How To Use First-Party Data To Improve Your Google Shopping Feed

One way to do this is to segment your product feed by buyer intent.

If you have access to customer behavior data from your website, customer relationship management (CRM), or analytics, you can refine your feed to better match different types of shoppers.

  • Returning Customers: Highlight products frequently purchased by loyal customers by assigning a custom label like “best_seller_loyalty.”
  • First-Time Shoppers: Adjust product descriptions or titles to emphasize best-sellers or high-converting entry-level products. Try adding a custom label like “high_first_time_purchase_rate.”
  • High-Value Customers: If certain products have higher purchase frequency among repeat buyers, ensure these have optimized titles, more detailed descriptions, and premium images in your feed.

Secondly, you can set up exclusive offers in the feed if you use loyalty programs or subscriber discounts.

For example, a cosmetics brand sees that loyal customers frequently buy three packs of foundation instead of single bottles.

Instead of just relying on campaign bidding, they optimize the feed by ensuring these multi-packs are included and promoted with proper product titles, descriptions, and subscriber pricing.

Currently, the loyalty feature for Google Shopping is available in the United States and Australia.

Your Product Feed Is The Competitive Edge In Google Shopping

Going beyond traditional feed optimization is key to staying ahead in Google Shopping.

Strategies like query-based feed enhancements and audience-driven bidding can elevate Shopping campaigns from just good to highly profitable and efficient.

By continuously refining how Google understands and matches your products to real shoppers, you gain an edge over competitors still relying on static feeds and generic bidding strategies.

If you’re running high-budget Google Shopping campaigns, it’s worth testing these advanced tactics and letting Google’s automation work smarter, not harder.

More Resources:


Featured Image: ST.art/Shutterstock

How To Navigate Performance Fluctuations In Google Shopping Campaigns via @sejournal, @brookeosmundson

Managing Google Shopping campaigns is both an art and a science.

Even with the most refined strategies and detailed data, performance fluctuations can happen – and when they do, they often leave marketers scrambling for answers.

Understanding why these fluctuations occur, knowing how to respond, and effectively communicating with clients are essential skills for anyone managing these campaigns.

This article will explore:

  • Factors behind expected and unexpected performance changes.
  • How to create actionable strategies for troubleshooting.
  • Advice on communicating effectively with clients when things don’t go as planned.

Expected Fluctuations In Google Shopping Campaigns

Expected fluctuations are those that follow predictable patterns, often driven by external factors like time of year or consumer behavior trends

While they can still be challenging to manage, they’re usually easier to anticipate and explain.

Seasonality Fluctuations

Seasonality is one of the most common drivers of performance fluctuations in Google Shopping campaigns.

Consumers behave differently depending on the time of year, and these patterns often align with major holidays or specific shopping periods.

For instance, campaigns tend to see increased traffic and conversions during Black Friday and Cyber Monday, as well as in the lead-up to Christmas. Conversely, industries like outdoor recreation may see a downturn in the winter months.

If your campaigns cater to niche markets, other seasonal trends might also come into play – such as back-to-school shopping in August or summer sales for outdoor equipment.

Leveraging historical data can help identify and pinpoint these trends.

Proper preparation is key to managing these seasonal shifts. This can include:

  • Increasing budgets and bids ahead of high-traffic periods.
  • Aligning your creative assets with seasonal themes.
  • Leveraging historical data to predict performance patterns.

By staying proactive, you can turn expected fluctuations into opportunities for growth.

Market Trends Fluctuations

Broader market trends also play a role in campaign performance.

For example, rising interest in eco-friendly products or the emergence of new tech gadgets can influence consumer buying behavior. These trends are often gradual, making them easier to spot and account for in your campaigns.

Monitoring industry reports and using tools like Google Trends can help you stay ahead of market shifts. Adjusting your product feeds to emphasize trending items or updating your bidding strategy can ensure your campaigns remain competitive.

Competitor Activity

Competitor behavior can lead to sudden Google Shopping performance changes.

For example, a new competitor entering the market may bid aggressively on your top-performing products, driving up cost-per-click (CPC).

Alternatively, an established competitor might launch a promotional campaign, temporarily capturing a larger share of clicks.

To address competitor-driven fluctuations, conduct a competitive analysis using tools like Auction Insights.

If you notice increased competition, consider differentiating your offerings by highlighting unique selling points or adjusting bids to focus on less competitive segments.

Unexpected Fluctuations And Their Challenges

While expected fluctuations can often be forecasted, unexpected changes in performance are trickier to diagnose.

These shifts might not have an obvious external cause, leaving PPC managers to dig into the depths of the Google Shopping campaigns to uncover underlying issues.

Below are some common unexpected fluctuations and what to investigate.

1. Seeing A Sharp Decline In Impressions

When impressions suddenly drop, it’s a red flag that your ads are no longer reaching as many people as possible. Several factors could be at play:

  • Budget Constraints: A limited daily budget can throttle impressions, especially if you’re running out of budget early in the day. Review your budget pacing to ensure you’re not capping performance.
  • Changes In Search Demand: While seasonality can explain some shifts, there are instances where search demand for specific products dips unexpectedly. Use the “Search Terms” report to spot if a few users are searching for your targeted keywords.
  • Bid Strategy Changes: If bid changes were recently made, they might have inadvertently lowered your competitive edge. Analyze auction insights to determine whether competitors have increased their bids, pushing your ads lower in the rankings.
  • Policy Violations: Account suspensions or disapprovals due to policy changes or errors in the product feed can lead to a sudden halt in ad delivery. Check the “Diagnostics” tab in the Merchant Center for any alerts.

2. A Sudden Decline In Conversions

A sudden drop in conversions is unsettling, especially when impressions and clicks remain steady. Here’s a quick look at where to investigate:

  • Landing Page Issues: A broken link, slow page load times, or changes to the landing page experience can derail conversions. Use tools like Google’s Page Speed Insights to test performance.
  • Inventory Problems: Out-of-stock or incorrect availability data in the product feed can negatively impact conversion rates. Make sure the Merchant Center feed is syncing properly.
  • Pricing Discrepancies: If competitors undercut your pricing, customers may click but not convert. Monitor competitor pricing to ensure your client remains competitive.
  • Shifts In Audience Behavior: Use the “Audience Insights” report to check if your targeting still aligns with customer intent.

It’s important to note that your product data feed is the backbone of your Google Shopping campaigns, and even minor errors can lead to unexpected drops in performance.

Regularly auditing your data feed is crucial to avoiding these issues. Ensuring your feed is accurate, up-to-date, and optimized can help prevent performance dips caused by feed-related problems.

3. Other Unexpected Shifts

Sometimes the fluctuations in Google Shopping campaigns are more subtle, but still indicative of deeper issues:

  • Click-Through Rate (CTR) Drops: A sudden decline in CTR might indicate that your ad creatives are losing relevance. Test new product images, titles, or promotional messaging. Additionally, review what products are being triggered by search terms to determine if a more granular product structure is needed to maintain relevance.
  • ROAS Changes: If your return on ad spend suddenly dips, assess whether you’re overbidding on low-value clicks or if your campaign bid strategies need adjustment.

4. Algorithm Updates

Now you’re probably thinking – don’t algorithm updates only affect SEO rankings?

Think again.

Google’s algorithm changes can be one of the most common culprits of unexpected fluctuations. These updates can impact how products are displayed, how ads are served, and even which search queries trigger your Shopping ads.

Unfortunately, Google doesn’t always announce these changes right away, which means marketers often find out the hard way – through dips in performance.

When faced with algorithm-related fluctuations, your best course of action is to monitor key metrics closely and investigate any significant changes.

Look for shifts in impression share, CTR, or CPC that might signal an update.

Do some search and discovery testing “in the wild” to trigger your products, and identify if the user experience has changed, and adapt your strategy based on the outcomes.

How To Communicate Performance Fluctuations To Clients

Handling performance fluctuations isn’t just about solving the problem; it’s also about maintaining client confidence.

Clients may not understand the nuances of Google Shopping campaigns, so it’s your job to explain the situation in a way that builds trust and sets realistic expectations.

Be Proactive

Don’t wait for clients to notice a performance dip before addressing it. As soon as you identify a fluctuation, reach out with an explanation of what’s happening, why it’s happening, and what steps you’re taking to resolve it.

For example, if a seasonal lull is causing lower conversion rates, provide historical data to show that this pattern is normal and temporary.

Use Data To Support Your Points

Data is your best friend when communicating with clients.

Use visualizations like graphs or charts to illustrate trends, compare performance to previous periods, and highlight your optimization efforts.

This helps clients see the bigger picture and understand that fluctuations are part of a broader strategy.

Offer A Plan Of Action & Manage Expectations

End every client conversation with clear next steps.

Rather than focusing solely on the issue, highlight the steps you’re taking to address the problem(s). For example:

  • Short-Term Solutions: “We’re adjusting the bid strategy and budgets to stabilize performance while we investigate further.”
  • Long-Term Strategies: “We’re monitoring search demand weekly to ensure we’re not missing out on new opportunities.”

This reassures them that their campaigns are in capable hands.

Set realistic timelines for recovery and provide regular updates.

Avoid overpromising quick fixes. Instead, frame your efforts as part of a comprehensive strategy.

Turning Fluctuations Into Opportunities

Performance fluctuations in Google Shopping campaigns are inevitable, but they don’t have to derail your strategy.

By understanding the difference between expected and unexpected fluctuations, preparing for seasonal changes, staying vigilant about potential issues, and communicating effectively with clients, you can navigate these challenges with confidence.

Remember, fluctuations are not failures – they’re opportunities to refine your approach and drive even better results for your campaigns.

More Resources:


Featured Image: CrizzyStudio/Shutterstock

Beyond Tools: A Google Ads Guide To Detecting And Preventing Click Fraud In Lead Generation

Click fraud in lead generation can drain your marketing budget and corrupt your data, leading to misguided strategic decisions.

While automated detection tools serve as a first line of defense, relying solely on them is not enough.

This guide presents practical, hands-on approaches to identify and combat click fraud in your lead generation campaigns in Google Ads.

Understanding Modern Click Fraud Patterns

Click fraud isn’t just about basic bots anymore. The people running these scams have gotten much smarter, and they’re using tricks that your regular fraud tools might miss.

It’s a big business, and if you think you are not affected, you are wrong.

Here’s what’s really happening to your ad budget: Real people in click farms are getting paid to click on ads all day long.

They use VPNs to hide where they’re really coming from, making them look just like normal customers. And they’re good at it.

The bots have gotten better, too. They now copy exactly how real people use websites: They move the mouse naturally, fill out forms like humans, and even make typing mistakes on purpose.

When these smart bots team up with real people, they become really hard to spot.

The scammers are also messing with your tracking in clever ways. They can trick your website into thinking they’re new visitors every time.

They can make their phones seem like they’re in your target city when they’re actually on the other side of the world.

If you’re counting on basic click fraud protection to catch all this, you’re in trouble. These aren’t the obvious fake clicks from years ago – they’re smart attacks that need smart solutions.

That being said, the good old competitor trying to click 50 times on your ad is also still existent and not going away anytime soon.

Luckily, it is safe to say that Google can spot and detect those obvious fraud clicks in many cases.

Google’s Click Fraud Dilemma: Walking The Revenue Tightrope

Google faces a tricky problem with click fraud.

Every fake click puts money in Google’s pocket right now, but too many fake clicks will drive advertisers away. This creates a conflict of interest.

Google needs to show that it’s fighting click fraud to keep advertisers happy and the ad platform and all of its networks healthy, but it can’t afford to catch every single fake click.

If it did, its ad revenue would drop sharply in the short term because it also runs the risk of blocking valid clicks if it goes in too aggressively.

But if it doesn’t catch enough fraud, advertisers will lose trust and move their budgets elsewhere.

Some advertisers say this explains why Google’s fraud detection isn’t as strict as it could be.

They argue Google has found a sweet spot where it catches just enough fraud to keep advertisers from leaving, but not so much that it seriously hurts its revenue.

This balance gets even harder as fraudsters get better at making fake clicks look real.

This is also why many advertisers don’t fully trust Google’s own click fraud detection and prefer to use third-party tools.

These tools tend to flag more clicks as fraudulent than Google does, suggesting Google might be more conservative in what it considers fraud.

The Over-Blocking Problem Of Third-Party Tools

Third-party click fraud tools have their own business problem: They need to prove they’re worth paying for every month.

This creates pressure to show lots of “blocked fraud” to justify their subscription costs. The result? Many of these tools are too aggressive and often block real customers by mistake.

Other tactics are to show lots of suspicious traffic or activities.

Think about it. If a click fraud tool shows zero fraud for a few weeks, clients might think they don’t need it anymore and cancel.

So, these tools tend to set their detection rules very strict, marking anything slightly suspicious as fraud. This means they might block a real person who:

  • Uses a VPN for privacy.
  • Shares an IP address with others (like in an office).
  • Browses with privacy tools.
  • Has unusual but legitimate clicking patterns.

This over-blocking can actually hurt businesses more than the fraud these tools claim to stop.

It’s like a store security guard who’s so worried about shoplifters that they start turning away honest customers, too.

Why Click Fraud Tools Are Still Valuable

Despite these issues, click fraud tools are still really useful as a first line of defense.

They’re like security cameras for your ad traffic. They might not catch everything perfectly, but they give you a good picture of what’s happening.

Here’s what makes them worth using:

  • They quickly show you patterns in your traffic that humans would take weeks to spot.
  • Even if they’re sometimes wrong about individual clicks, they’re good at finding unusual patterns, like lots of clicks from the same place or at odd hours.
  • They give you data you can use to make your own decisions – you don’t have to block everything they flag as suspicious.

The key is to use these tools as a starting point, not a final answer. Look at their reports, but think about them carefully.

Are the “suspicious” clicks actually hurting your business? Do blocked users fit your customer profile?

Use the tool’s data along with your own knowledge about your customers to make smarter decisions about what’s really fraud and what’s not.

In terms of functionality, most third-party click fraud detection tools are somewhat similar to each other.

A simple Google search on “click fraud tool” shows the market leaders; the only bigger difference is usually pricing and contract duration.

Tackling Click Fraud With Custom Solutions

After getting a first impression with third-party click fraud tools, it’s best to build a collection of custom solutions to tackle your individual scenario.

Every business has a different situation with different software environments, website systems, and monitoring.

For custom solutions, it’s recommended to work closely with your IT department or developer, as many solutions require some modification on your website.

The Basics: Selecting An Identifier

There are a handful of solutions to cover 80% of the basics.

The first way to do something against click fraud is to find a unique identifier to work with.

In most cases, this will be the IP address since you can exclude certain IP addresses from Google Ads, thus making it a good identifier to work with.

Other identifiers like Fingerprints are also possible options. Once an identifier is found, you need to make sure your server logs or internal tracking can monitor users and their identifiers for further analysis.

The Basics: CAPTCHAs

Another basic tool, which is often forgotten, is CAPTCHAs.

CAPTCHAs can detect bots or fraudulent traffic. Google offers a free and simple-to-implement solution with reCAPTCHA.

CAPTCHAs might seem like an easy answer to bot traffic, but they come with serious downsides.

Every time you add a CAPTCHA, you’re basically telling your real users, “Prove you’re human before I trust you.” This creates friction, and friction kills conversions.

Most websites see a drop in form completions after adding CAPTCHAs if they are set too aggressively.

Smart CAPTCHAs can limit the frequency, but not all CAPTCHA providers allow that option, so choose your provider or solution wisely.

The Basics: Honeypot Fields

Honeypot fields are hidden form fields that act as traps for bots.

The trick is simple but effective: Add extra fields to your form that real people can’t see, but bots will try to fill out.

Only bots reading the raw HTML will find these fields; regular users won’t even know they’re there. The key is to make these fields look real to bots.

Use names that bots love to fill in, like “url,” “website,” or “email2.” If any of these hidden fields get filled out, you know it’s probably a bot. Real people won’t see them, so they can’t fill them out.

Pro tip: Don’t just add “honeypot” or “trap” to your field names. Bots are getting smarter and often check for obvious trap names. Instead, use names that look like regular-form fields.

Advanced Validation Methods

Smart Form Validation: Email

Most businesses only check if an email address has an “@” symbol and looks roughly correct.

This basic approach leaves the door wide open for fake leads and spam submissions.

Modern email validation needs to go much deeper. Start by examining the email’s basic structure, but don’t stop there.

Look at the domain itself: Is it real? How long has it existed? Does it have proper mail server records?

These checks can happen in real time while your user fills out the form. It should be noted, however, that smart form validation usually requires some sort of third-party provider to check the details, which means you need to rely on external services.

A common mistake is blocking all free email providers like Gmail or Yahoo. This might seem logical, but it’s a costly error.

Many legitimate business users rely on Gmail for their day-to-day operations, especially small business owners.

Instead of blanket blocks, look for unusual patterns within these email addresses. A Gmail address with a normal name pattern is probably fine; one with a random string of characters should raise red flags.

For enterprise B2B sales, you expect bigger companies to sign up with their company domain email address, so blocking free mail providers might work.

Smart Form Validation: Phone

Phone validation goes far beyond just counting digits. Think about the logic of location first.

When someone enters a phone number with a New York area code but lists their address in California, that’s worth investigating.

But be careful with this approach – people move, they travel, and they keep their old numbers. The key is to use these mismatches as flags for further verification, not as automatic rejections.

The Art Of Smart Data Formatting

Data formatting isn’t just about making your database look neat. It’s about catching mistakes and fraud while making the form easy to complete for legitimate users.

Name fields are a perfect example.

While you want to catch obviously fake names like “asdfgh” or repeated characters, remember that real names come in an incredible variety of formats and styles.

Some cultures use single names, others have very long names, and some include characters that might look unusual to your system.

Modify Your Google Ads Campaign Settings To Tackle Click Fraud

Google offers multiple campaign options to increase reach, on the downside most of those options come along with an increase of click fraud activities.

App Placements

Performance Max campaigns can place your ads across Google’s entire network, including in apps. While this broad reach can be powerful, it also opens the door to potential fraud.

The challenge is that you have limited control over where your ads appear, and some of these automatic placements can lead to wasted ad spend.

Kids’ games are often a major source of accidental and fraudulent clicks. These apps frequently have buttons placed near ad spaces, and children playing games can accidentally tap ads while trying to play.

What looks like engagement in your analytics is actually just frustrated kids trying to hit the “play” button.

Another issue comes from apps that use deceptive design to generate clicks. They might place clickable elements right where ads appear, or design their interface so users naturally tap where ads are located.

This isn’t always intentional fraud. Sometimes, it’s just poor app design, but it costs you money either way.

Unlike traditional campaigns, where you can easily exclude specific placements, Performance Max’s automation makes this more challenging.

The system optimizes for conversions, but it might not recognize that clicks from certain apps never lead to quality leads. By the time you spot the pattern, you’ve already spent money on these low-quality clicks.

Excluding app placements is for almost all advertisers a must have. Very few advertisers benefit from app placements at all.

Partner And Display Network

Lead generation businesses face a unique challenge with Performance Max campaigns that ecommerce stores can largely avoid.

While ecommerce businesses can simply run Shopping-only campaigns and tap into high-intent product searches, lead gen businesses are stuck dealing with the full Performance Max package, including the often problematic Display Network.

The Display Network opens up your ads to a mass of websites, many of which might not be the quality placements you’d want for your business.

While Google tries to filter out bad actors, the display network still includes sites that exist primarily to generate ad clicks.

These sites might look legitimate at first glance, but they’re designed to encourage accidental clicks or attract bot traffic.

Some are specifically designed for server bot farms, as they run on expired domains and have no content besides ads.

Lead generation businesses don’t have this luxury. Their Performance Max campaigns typically run on all networks except shopping. This creates several problems:

  • The quality of clicks varies wildly. Someone might click your medical practice ad while trying to close a pop-up on a gaming site. They’ll never become a patient, but you still pay for that click.
  • Display placements can appear on sites that don’t match your brand’s professional image. Imagine a law firm’s ad showing up on a site full of questionable content – not ideal for building trust with potential clients.
  • Bot traffic and click farms often target display ads because they’re easier to interact with than shopping ads. You might see high click-through rates that look great until you realize none of these clicks are turning into leads.

All those are reasons to question PMax campaigns for lead gen, but that’s a decision every marketer has to make.

Advanced Google Ads Settings To Tackle Click Fraud

If the basics are implemented but there is still a higher amount of suspected click fraud, advanced solutions need to be implemented.

Besides excluding suspicious IP addresses, you can also build negative audiences.

The idea is to have a second success page for your lead generation form and only forward potential bots or fake sign-ups to this page.

To achieve that, your website needs to evaluate potential bots live during the sign-up process.

You can then setup a dedicated “bot pixel” on the second success page in order to send data of this audience to Google.

Once enough data is retrieved, you can exclude this audience from your campaigns. This approach is a little trickier to implement but is worth the effort as those audience signals are of high quality if enough data is supplied.

Make sure to only fire the “bot pixel” on the special success page and only there, otherwise you run the risk of mixing your audiences which would render the system useless.

Filtering Fake Leads With Conditional Triggers

Another tracking-based strategy is to set up condition-based conversion tracking. Combined with hidden form fields, you can modify the conversion trigger not to send data if the hidden field was filled.

In that scenario, you would filter out bots from conversion tracking, sending back only real conversion to your campaign, and therefore, also training the Google algorithm and bidding strategy only on real data.

You eliminate a majority of fake leads and traffic with this setup.

Making Sign-Ups More Challenging To Improve Lead Quality

Another advanced strategy is to make the sign-up process a lot harder.

Tests have shown that much longer forms are not finished by bots because they are usually trained on simpler and shorter forms, which require only mail, name, phone, and address.

Asking specific questions and working with dropdowns can dramatically increase the lead quality. It should be noted, however, that longer forms can also hurt the valid signup rate, which is a risk you want to take if you have to deal with bot and fraud traffic.

A fitting case was a car dealer I worked with. They had a form where people could offer their cars for sale and retrieve a price estimate.

A short form had almost three times the signup rate than before, but it turned out later that a lot of them were spam signups or even very low-qualified leads.

A shorter form leads to more spam because it’s easy to sign up. After switching to a longer form, the signups dropped, but quality increased drastically.

Almost 20 fields long, and potential clients had to upload pictures of their car.

It took a few minutes to finish the signup, but those who did were committed to doing business and open to discussing the sale, which also made it easier for the salespeople to follow up properly.

A Hard Truth About Lead Fraud

Let’s be honest: You can’t completely stop lead fraud. It’s like shoplifting in retail – you can reduce it, you can catch it faster, but you can’t eliminate it entirely.

The fraudsters are always getting smarter, and for every security measure we create, they’ll eventually find a way around it.

But here’s the good news: You don’t need perfect protection. What you need is a balanced approach that catches most of the bad leads while letting good ones through easily.

Think of it like running a store: You want security, but not so much that it scares away real customers.

The key is to layer your defenses. Use click fraud tools as your first line of defense, add smart form validation as your second, and keep a human eye on patterns as your final check.

Will some fake leads still get through? Yes. But if you can stop 90% of the fraud, you’re winning the battle.

Remember: Perfect is the enemy of good. Focus on making fraud expensive and difficult for the bad actors, while keeping your lead generation process smooth and simple for real prospects. That’s how you win in the long run.

More Resources:


Featured Image: BestForBest/Shutterstock

How To Drive Google Shopping Growth With Only One Of Each Product

Google Shopping is a Google Ads product that allows advertisers to serve feed-based ads on the search engine results page (SERPs).

The auction for Shopping Ads works in a similar way to Google Text Ads, in the sense that the auction is query-based.

However, Google Shopping does not target keywords and uses the feed (and a few other factors) to determine when and where to serve ads.

Here’s an example of the Google Shopping results on a SERP:

Screenshot of the Google Shopping results when a search is made for 'Tiago Lemos 1010 New Balance' Screenshot from search for [tiago lemos 1010 new balance], Google, January 2025

Advertisers are set to ramp up their spending on U.S. retail media search ads, with a projected 23.4% year-over-year growth in 2028, pushing the total spend to $76.83 billion.

Google Shopping offers advertisers the freedom to serve:

  • Product images.
  • Clear product titles.
  • Content-rich descriptions.
  • Upfront pricing.
  • Promotions.
  • Shipping costs.

Google Shopping allows advertisers to inform searchers about their products prior to clicking through – and when compared to standard text ads – has the potential to drive better-qualified traffic.

From multinational retailers to local bakeries, hundreds of thousands of brands use Google Shopping to get their products in front of searchers every day.

How To Find Success With Google Shopping Ads?

Many factors determine how online advertising performs, from key performance indicators (KPIs) to pricing, payment options, imagery, site speed, the social responsibility of a company, and more.

However, looking solely from an ad platform perspective at Google Shopping, the one factor that will determine success is data.

  • Product Feed: The data within your feed should be high quality, accurate, and well-planned. This is the heart of Google Shopping and is a huge factor in determining the search queries your shopping ads will enter the auction for. Where possible, ingest additional data that will help feed bidding strategies, reports, and more with valuable insights about your products.
  • Segmentation: There are many ways to segment Google Shopping campaigns: by margin, product categories, search query length, best sellers, and more. Segmentation and structure are important because this is where advertisers can control their budgets, set targets, and lay the foundations for scaling spend.
  • Budgets and Bidding: If your structure and segmentation lend themselves to your KPIs, you’ll be able to set budgets with confidence and build a portfolio of bidding targets that will work towards the correct goal.
  • Refinement: There aren’t any keywords, but there are negative keywords. Use these to refine your campaigns and ad groups to enter auctions for search queries that align with your KPIs. It may be that for upper funnel generic queries, you want to serve a certain category but not another; this is a perfect use case for negating queries and funneling traffic.
  • Performance Max: I couldn’t talk about shopping without mentioning PMax. All of the above applies; the only difference is that segmentation works slightly differently with asset groups and one single target, which is set at the campaign level vs. ad group level for Google Shopping.

With these basics in place, from the moment you activate your campaigns, you’ll be gathering data and learning.

This learning is the backbone of shopping campaigns, providing Google (and the bidding algorithm) crucial data all the way down to an SKU level.

Over time, you’ll start to uncover a wealth of insights, such as:

  • Which products have the highest conversion rate?
  • How does engagement look for category A when served for upper funnel search queries?
  • What happens to the conversion rate when products A, B, and C drop out of stock?

This data feeds machine learning as Google understands how your products perform across hundreds of thousands of touchpoints.

This model fits most ecommerce brands with multiple stocks of each item to gather learnings overtime on what works and what doesn’t.

But if you’ve only got one of every product, how can you drive success on Google Shopping when once a product’s gone, it’s gone?

What Business Models Have One Of Each Product?

  • Auctions, e.g., eBay.
  • Marketplaces, e.g., Etsy.
  • Second-hand/pre-loved, e.g., Vinted.
  • A mix of the above. Typical retailers who have adopted a marketplace feature or a pre-loved arm of their business, such as Farfetch.

The scale of the business, vertical, market, etc., all play a role in determining the stock of each SKU.

Take a brand like eBay, a global online marketplace with both auction and “buy it now” functionality. They have thousands of items where the stock level is above one, and thousands where it is one of one.

There are thousands of auction houses, second-hand retailers, marketplaces, and more that have a similar setup, but on a smaller scale.

But for this post, we are focussing solely on one of one product.

How Does This Business Model Impact Google Shopping?

This campaign type thrives on data, and this flows through every layer, from the bidding strategy down to individual SKU performance.

The feed is the heart of Google Shopping, and with the SKUs changing frequently (depending on the business), accruing data on which SKU performs the best/worst works differently as SKUs sell through and may not be in the feed again for weeks, months, or in some cases, ever again.

There are a number of considerations that need to be taken into account:

  • Learning: With only one of each SKU, items may sell out quickly, whereas some items may be in the feed for longer. Bidding algorithms will struggle to gather data to optimize toward your KPIs, and a lack of historical data will be limiting for machine learning, especially at a product level.
  • Feed: The data within your product feed should be rich, up-to-date, and aligned with your paid media goals. This is even more important when SKUs are being added/removed frequently, as this will cause instability with learning, crawls, and more.
  • Reporting: With one-of-a-kind SKUs, the interpretation of the data within the ad platform is critical; it’s not like you can filter by sales > 0 over a date range and decide how to structure your campaigns, as many SKUs will have been and gone.
  • Automation: Bid strategies can certainly be used, but unlike traditional retailers who may have in-platform ROAS/CPA targets that remain fairly stable, the intricacies of category performance and knowing exactly what products have sold is critical as this is ever-changing and will impact how you feed data into machine learning.
  • Budget Allocation: When building for the long term, fluctuations in performance make it difficult to set budgets to get the most out of your media spend. Watertight reporting is essential, and communication between teams is key to helping spot trends, plan inventory ahead of time, and stay as efficient as possible.
  • Dynamic Retargeting (and PMax): Dynamic retargeting uses the feed to serve product ads to audiences (e.g., website visitors who have added an item to a cart and not purchased) and can be run in isolation or as part of PMax. Having one of every product creates a disconnect as multiple users could be interested in one item, and when it’s sold, it’s gone from the feed.

These are just a snapshot of the limitations, and there are more.

But that certainly doesn’t mean it’s a non-starter.

A different approach is needed, compared to Google Shopping, for a traditional e-commerce model. Above all, communication and planning will be the backbone for success as these campaigns most certainly don’t fall into “set and forget” paid search management.

Can You Scale Google Shopping For This Business Model?

Absolutely.

This will require a fresh perspective on how you report, optimize, and plan your media budget, but it’s certainly achievable.

Look at eBay. It spends >$150 million each year on Google Ads, with the majority being through Product Listing Ads (PLAs).

Here are a few approaches that are tried and tested:

Reporting

Product-level reports are going to be useful for any ecommerce business. However, with products dropping in and out of stock frequently, a focus on categories (or bespoke groupings) is essential.

Say you’re a home furniture auction house with a large inventory. In the mass of data, you’ll need to find trends, and these trends sit within various categories, which are formed from aggregated product data over time.

This could be:

  • Top-searched designers or brands.
  • Most purchased colors of category A.
  • Share of search by category across AOV brackets.

This data will feed into almost all strategies and tactics adopted in the account, from structuring to forecasting and setting bidding targets.

This reporting can be automated and then queried to provide each stakeholder with a different view of performance that all leads back to driving growth through Google Shopping:

  • Buyers may want to see which categories or designers are indexing highly by search volume to feed into planning, which, in turn, helps Google Shopping as the products/categories that are performing the best are then stocked moving forward.
  • Paid search teams will want a view of how ROAS/CAC has trended over time by category to know how to set realistic targets at the campaign, ad group, and product group levels.
  • Analytics teams need a view of the time lag between the first session date by campaign and the purchase date to provide feedback to marketing teams on how to accurately report on Google Ads performance.

Optimization

Google is going to struggle to gain enough data to optimize at a product level.

Mirroring your reporting, you will need a view of performance at the category (or another grouping) level, as individual product performance isn’t going to feed into your campaigns as it would for a typical ecommerce store sat on the stock.

You’ll need to do the work analysing performance across multiple segments to build a picture of how each category performs to then set budgets and bidding targets and maintain the day-to-day tasks required to manage Google Shopping campaigns.

Product Feed

It is critical that your feed is optimized and you are ingesting as much supplemental data as possible (within reason).

This data will feed into your Google Shopping campaigns, and the time invested will pay for itself down the line.

Take the furniture store example. It can supplement its data with era, designer, etc. When new items are added, this additional data can help group products into segments with realistic targets and budgets vs. being dropped into a top-level category and leaning on product performance to determine what SKUs to serve.

Above all, there has to be ownership and a process for adding SKUs to the feed.

Although products will be moving in and out of your feed frequently, there will likely be cohorts of SKUs that will remain in the feed for a while, which you should keep an eye on as these may need removing/scaling back in line with efficiency.

Summary: Advertisers Will Need To Think On Their Feet

A great deal of the work involved in navigating this business model and scaling Google Shopping happens outside of the ad accounts.

Advertisers need to interpret and share data across the wider business, and this process works both ways.

What are buyers in the company looking at bringing in and where would this sit with the Google Shopping strategy? Are there categories trending upwards that can be shared with the wider team to capitalize on?

Without stable product data, advertisers will need to think on their feet and get fully ingrained within the business, which in 2025 is essential – whatever the business model.

More Resources:


Featured Image: BestForBest/Shutterstock

Google Responsive Search Ads Just Got More Flexible via @sejournal, @brookeosmundson

Google Ads just rolled out an update to Responsive Search Ads (RSAs), and while it may not seem groundbreaking at first glance, it could have a noticeable impact on how advertisers optimize their campaigns.

This update focuses on how Google assembles ad assets, giving marketers more control over messaging while still leveraging AI-driven automation. If you’ve ever been frustrated with how Google randomly mixes and matches your headlines and descriptions, this change is worth paying attention to.

Here’s what’s changing, why it matters, and how it could impact PPC performance.

What’s Changing With Responsive Search Ads?

In the announcement from Google, there’s one main component of how RSAs are changing.

Before diving into the update, it’s important to note the change that Google implemented last year. In February 2024, Google updated Responsive Search Ads to be able to show only one headline if it was predicted to improve performance.

Now, they’re building off that update with these key aspects.

New Ways To Use Headline Assets 

Previously, Google’s approach to Responsive Search Ads was all about maximum automation—headlines and descriptions were combined dynamically, sometimes in ways that didn’t make complete sense.

With this update, Google is adjusting its system to create more cohesive and logical ad combinations.

Starting now, up to two (2) headlines are eligible to serve in previously reserved spaces for sitelinks – if they’re predicted to improve performance.

Below is an example Google provided on what this change could look like:

Image credit: Google, February 2025

If a user clicks on any of those allocated headlines, they’ll be directed to the ad’s final URL.

While the specifics of Google’s algorithm tweaks aren’t spelled out, the general goal is clear: ads should make more sense contextually.

Advertisers won’t have to worry as much about disjointed messaging or assets being strung together in ways that feel unnatural to users.

Asset Pinning and Reporting Expectations

Google Ads Liaison Ginny Marvin took to LinkedIn to provide a clear, thought-out update regarding how asset pinning and combination reporting would be affected.

Per Marvin’s post, existing asset pinning will be respected. If headlines are pinned in positions 1 or 2, and if descriptions are pinned in position 1, those will still serve in those dedicated positions.

As for combination reporting, advertisers will still be able to see the most commonly served combination of headlines and descriptions. In this update, it will also show which headlines served as a sitelink.

The stats will be reported at the headline and not the sitelink level, per user feedback in initial testing.

How Does This Impact Advertisers?

This update isn’t just a behind-the-scenes tweak—it has real implications for how advertisers structure their ads and optimize ad performance. Here’s why:

  • More Consistent Messaging = Better Engagement. Disjointed or awkward ad combinations have long been an issue with RSAs. By improving how assets are paired, Google is helping advertisers deliver messages that feel more natural and cohesive, which could lead to higher click-through rates (CTR).

  • Stronger Brand Control. While RSAs are still dynamic, this update reduces the likelihood of brand messaging getting lost in automation. Advertisers can have more confidence that key value propositions and calls to action will appear in logical combinations.

  • Improved Performance Insights. With better visibility into how Google structures ad assets, advertisers can make more informed decisions about which headlines and descriptions to test, adjust, or remove. This leads to more efficient A/B testing and better data-driven optimizations over time.

  • Potential for Higher Quality Scores. If Google’s adjustments result in more relevant ad combinations, it could improve expected CTR, which is a major factor in Quality Score. Higher Quality Scores can lead to lower cost-per-click (CPC) and better ad placements.

Wrapping Up

Google’s update to Responsive Search Ads is a step toward more intelligent automation, helping advertisers maintain better messaging consistency while still benefiting from AI-driven optimizations.

While this won’t eliminate the need for careful asset planning, it does make RSAs a more reliable tool for brands that want to scale their search campaigns efficiently.

If RSAs have frustrated you in the past, now might be the time to revisit them.

With better asset pairing and improved visibility into ad assembly, this update could give advertisers a bit more control—without taking away the automation that makes RSAs so powerful.

Why Google’s 4th Quarter Results Raise Questions for SEO & PPC via @sejournal, @martinibuster

Few professions can match a digital marketer’s perspective on what Google’s fourth-quarter results mean for SEO and online advertising. I asked six search marketers, each with over 20 years of experience in all areas of search for insights into what those results mean. What they shared indicates what SEO and advertising professionals should be paying attention to in 2025.

The six digital marketers who were separately interviewed all suggested that four general trends may be impacting Google search and advertising performance:

  1. Shifting User Behavior
  2. Changes To Google Search
  3. Google’s Not Immune To Competition
  4. Wider Economic & Market Conditions

Shifting User Behavior & Rising Competition

Although I interviewed each search marketer individually, they all agreed that user search habits were trending away from traditional search and migrating to AI and social platforms, indicating that Google is no longer immune to competitive pressure in both search and advertising.

Benu Aggarwal of Silicon Valley-based Milestone, Inc. (LinkedIn Profile) referenced the staggering investments in AI infrastructure as tangible proof of an ongoing shift in how people access information across consumer and business use cases.

“A lot of traffic is moving to LLMs such as ChatGPT, Perplexity (and Google’s Gemini). This is evidenced by Alphabet’s investments in AI, particularly in making compute inexpensive. They’re not alone, Meta, OpenAI, Nvidia, AWS, others are all investing in AI compute to support the surging demand.”

Michael Bonfils, of Digital International Group, (LinkedIn profile) shared that OpenAI was the leading disruptor to Google’s search platform, followed by a generational shift away from search toward visual social media platforms.

Michael said:

“I’ve been saying this since November 30, 2022 that this thing that OpenAI has just released has the potential to disrupt the intent of search users on Google, making it faster and more responsive with no ad disruptions and filtering out forum comments And the timing couldn’t be worse when you have an entire generation (Z/Alpha) who have moved to TikTok/IG for their search results.”

Chuck Price of Measurable SEO (LinkedIn profile) contributing additional nuance to the observation of user platform shift:

“Platform migration pressures play a role. Behavioral shifts toward visual/search hybrids (TikTok, Instagram) and answer-engine interfaces (Perplexity) suggest Google’s monopoly on search touchpoints is eroding, particularly among Gen Z and technical audiences.”

Duane Forrester, SVP, Search INDEXR.ai and formerly of Bing and Yext (LinkedIn profile) noted that the consumer journey is increasingly beginning somewhere other than Google Search:

“Search starts are down as consumers move to social platforms. Revenue is being impacted.

This is going to be our new normal in the search industry. With younger generations now aging and their habits being different, it’s natural to see them shift behavior from traditional search into new directions.

If you thought search engines were a forever thing, you were wrong. Reliance without diversification was always a recipe for disaster. This formula remains consistent. Change is also consistent and as people shift behavior, you better, too.”

Changes To Google Search

The fact that people are using other platforms for shopping ideas, inspiration and information gathering may be signs that Google’s search dominance is increasingly vulnerable to competition. That’s something that was unthinkable as recently as five years ago.

There were multiple changes to how search results are presented in Google Search, with the most notable being that AI Overviews and other search features reduced the need to click through to an answer. This trend to show answers and not links, often referred to as “zero-click” search results, is an ongoing trend that was previously limited to informational search queries.

The complaints from some SEOs about zero-click search results that initially greeted the introduction of Featured Snippets were arguably overstated. Informational searches that require one-dimensional answers (spelling, name of a person, etc.) don’t lead to meaningful traffic (for the website or the user). The traffic from Featured Snippets becomes very meaningful when people have a reason to dig deeper to learn more about a product, movie, a celebrity or a topic.

But Google AI Overviews (AIO) completely destroyed that useful tradeoff with the Internet ecosystem. The comprehensiveness of AIOs reduce the need to click to a website because they show the answer to the current question and enable users to view summaries to answers Google anticipated follow-up questions (read about Google’s Information Gain Patent).

While the complaints about zero-click search results for featured snippets were overstated, Google’s AIO and expanded layouts virtually eliminate the need to click through to websites. This not only disrupts the web ecosystem but may also introduce unanticipated shifts in search advertising trends.

Everett Sizemore, of eSizemore search marketing consultancy (LinkedIn Profile) offered his opinion on how changes to Google Search and external pressures are affecting Google’s earnings:

“The slowdown in Google’s growth doesn’t surprise me for several reasons.

First, what used to be a rumor of competition has grown into a measurable threat. According to Statcounter Global Statistics, Google’s global search market share dipped below 90% for the last three months of 2024. That hasn’t happened since 2015.

And those numbers likely don’t even account for the rising wave of AI-driven search alternatives like Perplexity and GPTSearch, the latter of which is conservatively projected to capture at least 1% of the search market by year’s end. Among younger users, the shift will likely be even more dramatic.

Second, Google’s search results pages (SERPs) are an absolute mess. Too many cluttered, disparate features have turned the once-streamlined UX into a Frankenstein-like disaster.

Remember those bloated Yahoo Search pages from the late ’90s? The ones Google originally disrupted with its clean, white background and ten blue links? Well, we’ve come full circle—back to the chaotic, overstuffed experience we were trying to escape in the first place. Frankly, it looks like someone puked up a bunch of widgets onto the page.

Google isn’t disappearing anytime soon, but its hold on search is weakening—one earnings quarter at a time.”

Google Is No Longer Immune To Competition

Chuck Price, founder of search consultancy Measurable SEO (LinkedIn profile), called attention to how multiple trends may be contributing to an erosion of search dominance and its concomitant effect on search advertising, putting some of the blame on the zero-click paradigm:

“The main takeaway, as I see it, is that the 0.2% YoY deficit doesn’t tell the full story.

What’s surprising for me in the Alphabet earnings report is the relative stability of search revenue, 12.5% growth versus 12.7% YoY. This seems counterintuitive, when considering how the SERPs have evolved over the past year with expanded answer boxes, AI-generated summaries and entity-driven knowledge panels. All of these features reduce the need to click on an ad or click through to a website.

Did Google’s advertising algorithms manipulate pricing to get that close? If one were to look at the YoY click data, I strongly suspect the deficit is far worse.”

Google is under pressure from ChatGPT Search, Perplexity AI and other AI search engines which introduce entirely new platforms that replace the 25+ year old Search Engine Paradigm. Google is competing platform to platform with AIO and their Gemini search assistant. Michael Bonfils suggested that those events have forced Google into a difficult position with limited options:

“They have reached a damned if I do damned if I don’t situation. They are either going to make the experience better for the user, worse for the publisher/advertiser or vice versa.”

Wider Economic And Advertising Pressure

Gabriella Sannino, founder of international marketing and SEO company Level343 (LinkedIn profile) shared a wider perspective of trends to interpret what Google’s fourth quarter results means for the search marketing community. Her answer, reflecting 20 years experience in all areas of digital marketing, included search advertiser sentiment and the worldwide economic situation.

Gabriella answered:

“When you look at the big picture and then the results, I don’t think the slower growth is entirely because of major SERP changes. I think it’s a mix of factors causing buyer behavior shifts:

First, ad and marketing budgets often get cut first when times get uncomfortable. So, slower growth may just be reflecting the sign of the times rather than anything Google’s done.

Second, ongoing privacy changes can affect ads in ways that have nothing to do with Google. Browser privacy settings can make ads less targeted or reduce how well they can be measured. Consequently, advertisers get less data for conversion improvements, retargeting, and ad optimization.

Third, you can’t review the advertising situation in isolation. The competition for ad dollars from TikTok, Amazon ads, Microsoft Advertising (especially with the AI-driven Bing hype), and so on must also be considered. A multi-channel mix means some of Google’s revenue goes bye-bye to other platforms.

Many businesses have tighter budgets, so ad ROI is under more scrutiny. And, there are many disillusioned business owners realizing that Google is changing too frequently to put their entire budget on it. AIOs were a real sign that things were changing, again. I wouldn’t be surprised if Google starts playing with ad space there fairly soon.”

Google’s Not In A Downward Spiral

Our panelist of search marketers interpret the fourth quarter results as signaling that Google is no longer immune from competition and is vulnerable to losing traffic to AI and social platforms as consumers increasingly begin their shopping and informational journeys outside of traditional search.

Google’s search results are perceived as cluttered and unstable because of constant changes to SERP layouts triggered by an increasing amount of keyword phrases. This may contribute to a sense of uncertainty. Nobody observed that Google is in a downward spiral. But the combination of the instability, changes in user behavior, and gains by other platforms are trends to look out for in 2025.

Stepping back for an overall view shows that continuing global economic issues and the attractiveness of advertising across multiple channels may be contributing to a shift in marketing spend. The search marketers I interviewed, who collectively have over 120 years of experience, hinted at concerns about deeper challenges in Google’s core businesses, with one search marketer questioning if there’s more paid search instability than is apparent in the most recent quarterly results.

Maximizing Foot Traffic With Hyper-Targeted Local PPC Strategies

As someone who knows a lot of local business owners, I know how important it is to get customers through your doors.

While traditional marketing methods like flyers and newspaper ads still have their place, the digital era has opened up incredible new ways to reach local audiences and drive foot traffic, thanks to PPC advertising.

PPC platforms like Google Ads offer fairly granular geographic targeting options, allowing you to show ads only to people in the area(s) you serve. However, effective local PPC goes beyond setting a radius around your store location.

You can drastically improve your campaigns by leveraging advanced strategies and features to bring more local customers to your business.

Get Granular With Location Targeting

The foundation of any local PPC campaign is location targeting. Most marketers know the basics, like targeting by country, state, city, or ZIP code. But did you know you can get even more granular than that?

With Google Ads, you can target (or exclude) specific neighborhoods, universities, airports, and more.

Consider targeting popular shopping areas or entertainment districts near you for retail stores and restaurants.

B2B brands can focus on commercial zones or even specific office buildings (if large enough). The key is to consider where your ideal customers spend time and tailor your targeting accordingly.

You can even set different bid adjustments for different locations.

For example, if your base bid is $1.00 and you set a +20% bid adjustment for a high-performing neighborhood, Google will multiply your base bid by 1.2 (the 20% bid adjustment), allowing you to bid up to $1.20 for clicks from that area.

This tells Google you’re willing to pay more for clicks from locations that consistently drive better results.

Alternatively, you can use negative bid adjustments to scale back spend in lower-performing areas.

Hyperlocal Search Ads With Location Extensions

Google Ads location extensions allow your address and even directions to appear alongside your search ads.

When a user searches for a relevant local query, like [plumber near me], your ad can show your address, hours, phone number, and star rating.

Searchers can click your ad to get directions on Google Maps, drastically increasing the odds they visit you in person.

For location extensions to work, you must connect your Google Ads account with your Google Business Profile listing. Make sure your GBP info is complete and up-to-date.

Adding photos can make your listing stand out even more.

Google Local Service Ads: A Game-Changer For Service Businesses

Local Service Ads (LSAs) are available for over 100 service-based businesses in select countries worldwide, including Canada and all U.S. markets.

LSAs have now become crucial for local marketing success. These ads appear at the very top of Google search results – a position that even regular PPC ads can’t guarantee anymore.

Two Types Of LSA Verification:

1. Google Guaranteed

  • Primarily for home services.
  • Features a green checkmark with a circle.
  • Includes up to $2,000 in job guarantees for customers.
  • Higher requirements for insurance and licensure.

2. Google Screened

  • For professional services (lawyers, real estate agents, medical professionals).
  • Builds trust through verification.
  • No job guarantee.
  • Available for diverse businesses, including law firms, funeral homes, schools, and veterinary services.

Both types of verification involve a thorough process that businesses must undergo to prove their credibility and establish a trustworthy service for customers.

It begins with background checks that look into the history of the business and its owners. Businesses are also required to have at least $250,000 in general liability insurance for financial protection.

License verification is another crucial step, confirming that the business complies with local regulations and holds the necessary credentials to operate.

Finally, businesses are subject to regular reviews and compliance checks to guarantee they consistently meet industry standards and remain reputable over time.

Where LSAs Appear:

  • Top of search results (typically in two to three packs, expandable to eight, then 20).
  • Inside Google Maps (iOS app currently, likely expanding to Android).
  • Mobile search results.
  • During peak conversion times.
  • Within the local business finder map.

Key Performance Factors:

  • Smart bid and budget management.
  • The 3 R’s: Radius, Responsiveness, and Reviews.
  • Quick adoption of new features.
  • High-quality photo uploads.
  • Proper job booking management within the platform.

When asked what his number one tip would be, LSA expert Anthony Higman said, “Make sure you set up a profile if you’re in an eligible LSA category because it is becoming a necessity for local-based marketing strategies.”

We spoke together about Direct Business Search and I found it interesting when Higman said this, “Direct Business Search (DBS) is LSA’s branded search ad. So, you will show up for a branded search and that green checkmark will appear next to your ad.”

He went on to say, “This feature is new (so many are not fully utilizing it yet), and it’s completely within policy to double serve on your branded search campaign.

This means you can have a DBS with the green checkmark on top of your regular paid search ad. The caveat is that Google determines Direct Business Search leads by asking the customer to press 1 on their phone.

If they don’t press one before the call disconnects, you can be charged the full price of the lead. So tread carefully.”

Incorporate First-Party Data

Do you have a list of previous customer addresses, emails, or phone numbers?

With Customer Match Lists, you can upload this first-party data to Google Ads and create targeted campaigns for people who have already engaged with your business.

Since these folks are familiar with your brand, they’re more likely to visit you again, especially with the right offer.

This works particularly well for local businesses running seasonal promotions or trying to re-engage past customers who haven’t visited in a while.

Just be sure to follow Google’s policies regarding customer data usage and privacy.

Measuring Offline Conversions

Marketers have long struggled to connect digital ads to physical store visits. However, Google offers pretty good offline conversion tracking.

If you collect customer info at the point of sale, like an email or loyalty card number, you can import that data back into Google Ads.

Google then cross-references it with users who saw or clicked one of your search ads. This allows you to track things like in-store purchases or appointment bookings back to the PPC keywords and ads that drove them.

For larger retailers, Google also offers store visit conversions, which uses anonymized location history data to estimate how many users visited your location after engaging with an ad.

While it may not be perfect, these metrics provide valuable insight into how your local PPC efforts translate to real-world results.

Bringing It All Together

Driving foot traffic with paid ads requires a multifaceted approach.

You can create a local search presence that gets more customers through the door by combining precise location targeting, Google Business Profile optimizations, Local Services Ads, first-party data, and offline conversion tracking.

It’s important to remember to continually test, measure, and optimize based on what’s working.

Like any initiative, local campaigns succeed through a commitment to iterative improvement.

Even the smallest local businesses can become local search superstars with some savvy and elbow grease.

More Resources:


Featured Image: spoialabrothers/Shutterstock

Google Demand Gen Campaigns Just Got A Major Update via @sejournal, @brookeosmundson

Google is making big moves with its Demand Gen campaigns, thanks to the feedback of advertisers.

If you’re not familiar with Demand Gen campaigns, they originally launched in 2023. Shortly after, Google phased out Discovery Ads to transition them to this new campaign type.

Now, Demand Gen campaigns are getting a facelift as Google doubles down on this campaign type.

In this major announcement, Google is bringing expanded controls, enhanced creative capabilities, and new retail-focused features to advertisers.

Whether you’re already using Demand Gen or considering the switch, these updates provide more flexibility and powerful AI-driven tools to maximize campaign effectiveness.

Here’s everything you need to know.

More Control Over Where Your Ads Appear

One of the biggest changes is the introduction of expanded channel controls.

This allows advertisers to be more precise with where their Demand Gen ads appear.

Starting out in March 2025 as a full beta to everyone, advertisers can:

  • Choose specific placements across YouTube, Discover, and Gmail
  • Serve ads exclusively on YouTube Shorts for a vertical-first experience
  • Leverage Google Display Network (GDN) to extend reach across 3 million+ sites and apps.

Once rolled out, advertisers will be able to take advantage of the full available inventory for Demand Gen campaigns, which means this campaign type has the ability to reach 90% of the global internet population.

As with any new change to placement targeting options, it’s always a smart idea to double check campaign settings as these roll out. It’s unclear if new placements will automatically be eligible for inventory of if advertisers need to manually add them at the campaign level.

We will update more once Google provides clarification.

Stronger Creative Enhancements for Higher Engagement

Compelling ad creatives are at the heart of strong performance, which usually means multiple asset forms at scale.

To help advertisers scale their creative output, Google is rolling out several enhancements.

  • Vertical 9:16 image ads for YouTube Shorts: This update is coming late February 2025, allowing for a full-screen experience for users.
  • Automated video shortening: This update is rolling out in the next few weeks, allowing you to create shorter versions of your videos to optimize content on differing placements.
  • Improved ad creation workflow: Better video enhancement controls and external preview sharing for easier creative approvals.

These features allow marketers to refine their ads for different screen formats while maintaining the necessary creative flexibility.

Retail-Focused Features for More Seamless Shopping Experiences

Retailers who use Google Merchant Center can now take advantage of product feeds within Demand Gen campaigns, rolling out in the coming weeks.

This integration between Merchant Center and Demand Gen campaigns help enable:

  • Deeper product discovery. Consumers can now see full product details directly within the ads, and can toggle between product detail pages.
  • Local product availability. Showing real-time availability and product offers helps connect online shoppers to nearby store locations.
  • Omnichannel bidding. Optimize your campaigns for both online sales and in-store visits.

Google is also launching a beta for advertisers to integrate product feeds with local offers, making it easier to drive foot traffic and online conversions simultaneously.

New Reporting to Compare Demand Gen vs. Paid Social

A long-requested feature for cross-platform advertisers is here: new reporting columns in Google Ads!

These new columns will help marketers compare and analyze Demand Gen campaign performance directly with paid social efforts.

The new columns include:

  • View-through conversions to help align with social ad measurement.
  • Isolated Demand Gen impact reporting to differentiate from other Google campaigns.

The new reporting columns have already started to roll out globally, so be sure to keep an eye out if you’re already running Demand Gen campaigns.

The goal with new reporting measurement is to help provide better clarity on where budget allocations should go if you’re running cross-platform campaigns.

The Final Transition from Video Action Campaigns

While it’s not a new announcement that Google is phasing out Video Action campaigns, they did provide an updated timeline and how to transition those campaign types to Demand Gen campaigns.

  • March 2025: Google will launch an upgrade tool to transfer settings and historical learnings from Video Action campaigns to Demand Gen.
  • April 2025: Advertisers will no longer be able to create new Video Action campaigns.
  • July 2025: Google will begin automatically upgrading any remaining Video Action campaigns.

Advertisers who migrate early will retain full control over their settings and can take advantage of new Demand Gen features immediately.

What This Means for Advertisers

Google is doubling down on Demand Gen, giving advertisers more tools to optimize performance across YouTube, Display, and beyond.

These updates make Demand Gen more competitive with paid social platforms by offering precise placement controls, AI-powered creative enhancements, and robust shopping integrations.

It will be interesting to see how advertisers adapt to these changes and if platform budgets shift, especially amidst all the controversy around numerous paid social platforms.

If you haven’t experimented with Demand Gen yet, now might be the perfect time—especially before Video Action Campaigns disappear for good. The sooner you adapt, the more control you’ll have over your campaigns and performance outcomes in 2025.

You can read the full announcement from Google here.